Land RoverUser Manual

This manual will aid you in the correct maintenanceand usage of your TestBook, from unpacking andgetting started, to assisting during Fault Diagnosis.

It is recommended that you use this manual inconjunction with your TestBook unit.

This book contains the following sections:

Introduction

Hardware

Diagnostics

Help Desk

Publication Part No. LRL 0365ENG

2000 Land Rover

INTRODUCTION

CONTENTS

Page

INTRODUCTION 1......................................................................................................

INTRODUCTION

1

INTRODUCTION

Land Rover’s TestBook programme has successfullyapplied modern Information Technology to theservicing and repair of its vehicles.

TestBook is a portable computer designed to help aservice technician diagnose electrical systems,engine systems, and transmission systems in LandRover vehicles.

TestBook can draw current from a 12 volt vehiclebattery or from an AC/DC power supply. It promptsthe service technician to enter commands forselecting self tests, retrieving diagnostic information,or running vehicle diagnostics.

TestBook has already made a major contribution toraising standards of customer satisfaction andpromoting the business success of dealerships andtheir staff.

As with any progressive activity, TestBook benefitsfrom continuous improvement to all its supportfacilities, based on the real -life experience that wehave all gained so far.

For example, it was felt that the number of separatepublications that technicians might need to refer towhen using TestBook had become excessive, anddifficult to manage in a workshop situation.

So this Technician’s Handbook has been designedto consolidate all the information and guidance thatused to exist in a variety of publications, within thissingle easy-reference book. Virtually everything thatyou need to know is in this handbook - includingdetails of what to do if you can’t find the answer youneed !

Although much of the information given here issimilar to that previously published, many itemshave been updated, extra information has beenadded and efforts have been made to clarify certainparts of the text.

Land Rover is constantly seeking ways to improvethe specification and design of its vehicles andalterations take place continually.

Whilst every effort is made to produce upto dateliterature, this User Manual should not be regardedas an infallible guide to current specification, nordoes it constitute an offer for the fitment of anyparticular system or component.

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CONTENTS

Page

TESTBOOK INSTALLATION GUIDE 1.......................................................................FURTHER DETAILS OF TESTBOOK EQUIPMENT 3................................................PHYSICAL SPECIFICATIONS 8.................................................................................ENVIRONMENTAL SPECIFICATIONS 8....................................................................PREPARING A SITE FOR TESTBOOK 9...................................................................TROLLEY INSTALLATION GUIDE (TESTBOOK 1) 9.................................................TROLLEY INSTALLATION GUIDE (TESTBOOK 2) 11...............................................CLEANING TESTBOOK (TESTBOOK 1) 15...............................................................CLEANING TESTBOOK (TESTBOOK 2) 15...............................................................POWERING TESTBOOK (TESTBOOK 2) 16..............................................................POWERING TESTBOOK (TESTBOOK 1) 16..............................................................INTERNAL POWER (TESTBOOK 2) 17......................................................................INTERNAL POWER (TESTBOOK 1) 18......................................................................ROAD TEST POWER SUPPLY 18..............................................................................USING THE TOUCH SCREEN 19...............................................................................ADJUSTING THE DISPLAY 20...................................................................................TURNING TESTBOOK "OFF" 21................................................................................BATTERY CHECKING AND REPLACEMENT 22.......................................................BATTERY RESTORATION PROCEDURE (TESTBOOK 2) 22...................................BATTERY RESTORATION PROCEDURE (TESTBOOK 1) 23...................................BATTERY REPLACEMENT PROCEDURE (TESTBOOK 1) 23..................................FUSE REPLACEMENT (TESTBOOK 2) 24................................................................FUSE REPLACEMENT (TESTBOOK 1) 25................................................................TESTBOOK FAN FILTER (TESTBOOK 1) 25.............................................................TESTBOOK FAN FILTER (TESTBOOK 2) 26.............................................................USING COMPACT DISCS (CDs) (TESTBOOK 2) 27.................................................USING COMPACT DISCS (CDs) (TESTBOOK 1) 29.................................................LOADING A CADDY INTO TESTBOOK 1 30..............................................................CD CLEANING PROCEDURE 30...............................................................................BEGINNING WORK WITH TESTBOOK 31.................................................................CONFIGURATION 34..................................................................................................HOW TO INSTALL TESTBOOK SOFTWARE 37........................................................SCREEN FORMAT 38.................................................................................................HOW TO VIEW PICTURES 39....................................................................................THE RETURN DESTINATION MENU 41....................................................................INTEGRITY TESTS 42................................................................................................ROVING PROBE TEST 44..........................................................................................SERVICING TESTBOOK 46........................................................................................

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TESTBOOK INSTALLATION GUIDE

Unpacking Your TestBook equipment

Remember, before unpacking and using yourTestBook, that you are dealing with a complex andexpensive piece of electronic equipment. Although ithas been designed to be reasonably robust forworkshop use, it still needs to be handled with rathermore care than most other workshop equipment.

Look after your TestBook, and it will look after you !

Remove the equipment carefully from its packaging,setting it out in a clean, dry area such as a clearbench or table, so that you can check the individualitems off the checklist supplied with each TestBook.If any items are missing, please contact your HelpDesk.

NOTE: This is for general information -your contents inspection should only beagainst the checklist included with your

equipment.

Full TestBook Packages (e.g.UK market)

Land Rover only

TestBook x

Trolley x

Printer x

Land Rover Cables x

Old * Land RoverCables

x

Pressure/Vacuum kit x

EGR Break-out Box x

Transfer Break-outBox

x

Cable Cabinets x

L R Cable Cases x

* "Old" in this context means cables to suit those models that do not have a J1962 diagnostic connector.

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Basic TestBook Packages (e.g. some exportmarkets)

Basic Land Rover

TestBook x

Land Rover Cables x

Identifying the Product

The model, option, and serial numbers are locatedon the Serial/Agency label, which is located on theback of TestBook.

The TestBook Agency/Regulatory label is shownbelow.

Please ensure that you read the Serial / Agencylabel for product warnings.

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FURTHER DETAILS OF TESTBOOK EQUIPMENT

This explains the contents of some of the itemslisted on the tables on the previous page.

NOTE: Again, the following is for generalinformation, and is NOT a substitute forthe checklist included with your TestBook

"package".

TestBook For "Full Packages", this means a TestBook unit and a road testpower supply.However, for "Basic Packages", this also includes a mains supplypower unit, (which on "Full Packages" is included with the Trolley).

Trolley The mobile stand that holds the TestBook at a comfortable workingheight, and makes it easy to position it alongside vehicles in theworkshop. It is fitted with the mains power supply transformer unit,printer power supply transformer unit and also provides a convenientmounting for the Printer and CD storage.

Printer Printer.

Land Rover Cables These include: Roving probe, 20ft (6.1m); Port 1 loopback cable;VCSI (Vehicle Communication Serial Interface) cable; 500A currentclamp/transducer; VCSI extension cable;Transducer extension cable.J1962#2 (blue) cableJ1962#3 (green) cableJ1962#5 (grey) cableJ1962#4 (black) cable;4x4 J1962 Airbag adaptor Probe Kit

NOTE: "#" or "hash" is an American symbol for "number".

Old Land Rover Cables 14 CUX adaptor;ABS adaptor;Air Suspension adaptor;Airbag Adaptor.

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Identifying TestBook Components

External Parts

1. Display and Cable2. Base Unit3. CD-ROM Drive4. AC/DC Power Converter5. VOM Cable

6. Battery Power Cable7. VCSI Cable8. AC Power Cord9. On / Off Switch

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Identifying the External Connectors

TestBook contains connectors for AC/DC powerconverter, battery power cable, VOM (voltohmmeter), VCSI (vehicle communication serialinterface), VGA (video graphics adapter), parallel(LPT1), serial (COM1), keyboard and display.

Connectors

1. AC/DC Power Converter2. 12v Vehicle Battery Power3. Serial (COM1)4. Parallel (LPT1)5. Port 1 - VCSI

6. Port 2 - VOM7. VGA8. Display Connectors9. Audio Level Output

10. Expansion Slot11. On/Off Switch

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TestBook Specifications

The TestBook motherboard contains a PC-ATcompatible board. The main system processor forTestBook is a 486 DX/2 - 50 MHz microprocessorwith 20MB of system RAM. The internal hard disksupports the operating system, applications anddata. The CD-ROM allows the dealership technicianto upgrade the software. A separate, light weightdisplay module with integrated touch screen makesTestBook easy to use.

There is an external AC to DC power supply, and aninternal DC to DC power converter system.TestBook contains an internal rechargeable batterywhich eases the transition from the trolley to theroad test power supply.

Interface

TestBook user interface consists of a display, touchscreen, audio transducer and membrane keypad forcontrast control and two LED indicators for powerand self-test.

TestBook display is a monochrome LCD panel withthe following specifications:

• VGA compatible resolution of 640 x 480• Display modes including graphic as well as text

modes• Display contrast control via the keypad• Up to 64 shades of grey TestBook includes a

touch screen input device with a resistive touchsystem. TestBook includes an audio speakerwhich is controlled by software.

TestBook includes a Power On Self Test PASSEDindicator LED light and a Battery/External Powerindicator LED. The Power On LED is a single colour,green. The external/battery LED is single colour,yellow.

Volts Ohm Measurement Capabilities

The roving probe connects to TestBook via a highcycle-life Burndy connector. The vehicle connectionis made with two probes. All functions are measuredwith these probes. All mode switching takes placeinternally. The Roving probe contains an ID resistorto allow for hardware verification of the proper cableconnection.

TestBook is configurable to either 50 or 60 Hz. Theranges of accuracy for TestBook are listed in thetable below:

VOM Specification

Function Range Accuracy

DC volts (+ and -) 400 m volts - 4volts - 40 volts

1% of full scale

AC volts - RMS 400 m volts - 4volts - 40 volts

1% of full scale

Resistance 800 ohms 1% of reading or 2 ohms whichever is greater

Resistance 80 ohms + or - 0.2 ohms

Current 1 amp 1% of full scale

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Vehicle Communication Serial Interface (VCSI)

The vehicle communication serial interface (VCSI)allows TestBook to communicate with specifiedelectronic control units (ECUs) and other devicesthat follow the ISO9141 standard. This internationalstandard specifies the requirements for setting upthe interchange of digital information betweenon-board ECUs of road vehicles and diagnostictesters.

The ISO 9141 support consists of three mainfunctional blocks: the asynchronous serialreceiver/transmitter, counter/timers and the ISO9141 physical interface. The asynchronous serialreceiver/transmitter and counter/timer logic areimplemented using a field programmable gate array(FPGA). The physical interface is electrically isolatedfrom TestBook. TestBook VCSI can achieve a baudrate synchronization from 10 to 10K baud.

Power Sources

TestBook can be connected directly across thevehicle battery terminals. In this mode of operationthe VCSI and VOM isolations will keep the vehiclebattery ground isolated from the signal ground. Theisolated DC to DC converter will provide the groundisolation for the peripheral connectors such as theparallel and serial ports. The peripheral signals arenot isolated. TestBook can also be powered from anexternal AC to DC power supply. This mode isespecially useful to recharge TestBook internalbattery while not in use.

When connected to the vehicle TestBook uses DCpower from the vehicle, with a voltage range of 9.7 VDC to 16V DC. If the vehicle power is lost orTestBook is disconnected from the vehicle,TestBook operates from its internal battery pack.

TestBook is capable of operating, while notconnected to a vehicle, for no more than 15 minutesbased on a fully charged new battery. The systemclock and configuration RAM on the system board inTestBook is battery backed up with a NiCAD(nickel-cadmium) battery.

Mechanical Design

TestBook is composed of two separate enclosures,a display unit and a base unit. The display unithouses the display, speaker and touch screen. Thebase unit houses all other electronics. The displayunit is attached to the base unit through a pivotmechanism which allows it to be angled for normaluse, folded down for transporting or removed forremote usage. The display unit is tethered to thebase unit with one thin cable, allowing it to be easilymoved around the vehicle.

Base Unit Enclosure

The base unit enclosure consists of sheet metalparts that form a protective environment for the mainelectronics. The enclosure has rubber bumpers atstrategic points to absorb shock from accidentaldrops. There is a handle at the top of the unit fortransporting it. The display module has a storagelocation on the base unit. The display can be storedwith the LCD facing the base unit. This configurationwill protect the LCD during transportation. Thedisplay module can also be placed so the LCD facesaway from the base unit to allow the user to interfacewith the tester without hand holding the display.

Cables and Adapters

The TestBook package contains the road test powersupply. This cable has been designed to operate inthe harsh automotive garage environment. The roadtest power supply connects TestBook to the vehiclebattery. This cable is 4.2 metres long. It has red andblack battery clamps at one end and a sub-miniatureD power connector at the other. A black PVCmolded fuse box is located near the clamp end.

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PHYSICAL SPECIFICATIONS

Dimensions

Base Unit: Height 109 mm (4.30 in)Width 318 mm (12.5 in)Length 333 mm (13.1212.6 in)

Display Unit: Height 27 mm (1.06 in)Width 279 mm (10.98 in)Length 264 mm (10.39 in)

Connectors

An Input/Output connector area is provided at thefront and rear of TestBook. All connectors followindustry standards.

ENVIRONMENTAL SPECIFICATIONS

Conditions Specifications

Temperature Operating: 0° to 40°C (32° to 104°F)Non-operating: -40° to 70°C (-40° to 158°F)

Humidity Operating: 15% to 95% RH at 40°C (non-condensing)Non-operating: 90% RH at 65°C (non-condensing)

Vibration Operating: 0.30 G RMS, 5 to 500 HzNon-operating: 2.41 G RMS, 5 to 500 Hz

Drop Non-operating Drop of 36" may cause superficial damage

Shock Operating: velocity change of 350cm/s, half-sine wave form, duration - 3ms

Transportation: trapezoidal wave form velocity change of 742 cm/s. Minimumacceleration, 30g

ESD Operating: 0 - 15KV Air discharge excluding connectors ± 4KV contrastdischarge excluding connectors

Survival: 15 - 25KV Air discharge excluding connectors

ElectromagneticSusceptibility

Conducted: 3 V over frequency range of 30 Hz to 50 Hz 1 V overfrequency range of 50kHz to 400 MHz

Radiated: 10 V/m over frequency range of 14kHz to 1 GHzMagnetic: 1 gauss over frequency range of 47.5 Hz to 198 Hz

AC Line Transients Low EnergyPulse:

3 KV/100kHz Ring Wave

High EnergyPulse:

1 KV at 1.2 ms. rise by 50 ms. decay to half peak

Line Surge: +25% for 500 msLine Sag: +25% for 500 ms

Line Drop-out: 0V for 10 ms

DC Input Reverse Bias

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PREPARING A SITE FOR TESTBOOK

(If you have a TestBook trolley, go on to the nextsection).

If you are not using a TestBook Trolley, then youneed to meet the following requirements in siting theTestBook for use :

The surface must be firm, flat and reasonably level -(this is particularly important for satisfactoryoperation of the CD disc drive), and any risks ofTestBook falling or being knocked over shouldobviously be avoided.

The TestBook mains power supply transformer unitalso needs to be securely positioned near to theTestBook and the power cables protected fromworkshop traffic, to prevent accidental disconnectionor damage.

Position TestBook so that you have convenientaccess to the cable ports (and with sufficient room toavoid sharp bends on the connecting cables), aswell as to the touch screen and the CD disc drive.

Take the power lead from the separate mains powertransformer unit and plug it into the power input porton TestBook, marked by the symbol:

You can then plug the transformer feed cable intothe mains socket to start using TestBook.

TROLLEY INSTALLATION GUIDE (TESTBOOK 1)

If you are using a TestBook Trolley, this gives aconvenient, purpose-designed location for yourTestBook.

The Trolley is delivered to you as a virtuallycomplete assembly - you only need to fit the Cablemanagement bar, the TestBook and its printer, twoadditional CD caddy holders plus the mains cordand you will be ready to begin using TestBook.

Start by fitting the Cable Management Bar. Unwrapthe two fixing screws in the plastic bag attached tothe trolley handle. Hold the bar so that the cablenotches are uppermost, behind the trolley, and slidethe free ends into the grooves beneath the TestBookplatform. Holding the bar in position, line up thescrew holes in the free ends of the bar with the holesin the trolley body, insert and tighten the fixingscrews.

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Next,carefully lower the TestBook onto the trolleyplatform so it fits securely within the locating rim andso that the name "TestBook" shows right way up atthe front of the trolley. Find the two Torx screws andtwo plastic wire clips from the small parts bag thenplug the AC mains feed cable into the socket on theside of the trolley (but do not plug the other end intoa power socket yet). Lead the cable down the theside of the trolley, securing it it with the cable clipswhich should be attached with the Torx screws tothe two pre-threaded holes.These clips protect thefeed plug and socket from strain or disengagement ifthe cable should be snagged or pulled.

Now look at the back of the trolley and locate thepower leads hanging out of the two powertransformer units. Plug the right hand lead into thepower port at the right rear of the TestBook. Theidentifying symbol above this port is as shown in theprevious section.

The next stage is to install the portable DeskJetprinter into the trolley. Place the printer into thecradle on the trolley. Note that the power and printerinterface sockets are positioned on the same side ofthe trolley as the mains feed cable and switch (i.e.on the right as viewed from the back of the trolley).

Connect the printer power cable (small connector)and printer interface cable. Note that the powerconnector should be rotated slightly on insertion toensure that it goes fully home, and butts firmlyagainst the printer case.

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Load paper into the printer. The paper feeder onyour TestBook printer is designed to handle a stackof dry paper no more than 5mm high. If too muchpaper is put in, or if the paper is damp, the feedermay jam.

Paper should therefore be stored in a warm, dryplace, such as an office, rather than in theworkshop.

Any paper left in the feeder tray at the end of aworking shift should be removed and put back intostore until needed again. If left out overnight it willabsorb moisture from the air as the temperaturefalls.

Attach the two additional CD caddy holders - thesewill be found in the small box at the bottom of thetrolley box.

They snap into place below the two pre-installedcaddy holders - line up the plastic tabs into thegrooves and push each caddy holder firmly intoplace. The holders should then be flush to oneanother in two rows of two.

You should now have a fully operational TestBooktrolley unit that only requires the mains cord to beplugged into a mains supply socket in order to startwork. Please note, however, that the internal battery(discussed in a later section) is supplied in adischarged state. To fully charge it, you should leaveTestBook plugged into the mains, (but withTestBook itself turned off) overnight before startingto use it.

TROLLEY INSTALLATION GUIDE (TESTBOOK 2)

If you are using a TestBook Trolley, this gives aconvenient, purpose-designed location for yourTestBook.

The Trolley is delivered to you as a virtuallycomplete assembly - you only need to fit theTestBook, its printer, the trolley door and you will beready to begin using TestBook.

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Installing The Trolley Door

1. Put hinge into securing hole.

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Installing the Printer

Installation

1. Remove printer door from the TestBook trolley.2. Remove the screw and bracket from the trolley.3. Remove the printer from the cardboard box.4. Place the printer into the trolley, connecting the power lead and centronics cable first.5. Locate the printer into the holes in the printer shelf.6. Refit the screw and bracket.7. Open the printer paper feed, and insert the printer cartridge.8. Refit the printer door to the trolley.

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IMPORTANT: PROTECTING YOUR TESTBOOK

Whether using a Trolley or other location for yourTestBook, you need to protect it from the followingcommon workshop hazards:• Avoid extremes of temperature - the safe

operating range is 0° - 40° Centigrade/Celsius,and there should always be adequate ventilationaround the TestBook - do not operate it withinany kind of enclosing container. Do not leaveTestBook inside a vehicle in a hot environmente.g. parked in the sun. When TestBook is out ofuse or in storage, the acceptable temperaturerange is from - 10° to 60° Centigrade/Celsius.

• TestBook is not proof against water or other fluidspillages - keep it dry and clean.

• Avoid exposing TestBook to direct sunlight, asthis may fade the screen display.

• Powerful magnetic fields are bad for anycomputer - keep TestBook well away from anyheavy electrical workshop equipment, such aslarge electric motors, generators, electricalwelding equipment etc.

• Don’t let dust from grinding or resurfacingequipment get on or into the TestBook.

• Keep TestBook away from sources of chemicalcontamination such as paint booths ordegreasing plant, and avoid conditions ofexcessive moisture.

• As the screen is made of conventional (nottoughened) glass, avoid any kind of impact. If itshould ever be accidentally broken, beware ofglass shards.

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CLEANING TESTBOOK (TESTBOOK 1)

It is important to clean the touch screen periodicallyto maintain proper operation. This is best done whenTestBook is turned off - but if you need to removecontamination while the TestBook is in use, firsttouch the upper left corner of the screen, next to thescreen number. You will then see a message "Thedisplay may be wiped now" - and it will be possibleto wipe the screen without all the buttons trying torespond at once !

For the screen glass and other outer surfaces ofTestBook, use a mild, non-abrasive liquid cleaner.Never spray or pour any type of cleaner directly ontoany part of TestBook - instead, use a soft cloth toapply a small amount of cleaner. For particularlytough stains, use a small amount of glass cleaner ona soft cloth.

CLEANING TESTBOOK (TESTBOOK 2)

Before you clean TestBook, follow these steps:

1. Shut off the power to TestBook by toggling thepower button to "0" and unplugging the powercord from its power source and the TestBook.

2. Inspect TestBook cables, connectors andpower cord for any damage or corrosion. Ifdamaged, replace them immediately.

3. Inspect the display window, cable assembliesand connectors for any contaminants.

CAUTION: Do not use chlorinated solventsto clean TestBook.

NOTE: Although TestBook is moistureresistant, it is not moisture proof. DryTestBook off thoroughly after cleaning it.

Cleaning the Base Unit

Wipe the top and bottom covers clean using a softcloth and mild detergent or hand soap. Avoid usingpetroleum based solvents such as acetone, benzeneor tricloroethylene. They contain chemicals that canetch plastic surfaces.

Cleaning the Display Window

The display window collects grime during normaluse. Touch the top left hand corner of the touchscreen to "freeze" the screen. Wipe the screen witha clean, soft, static free cloth. Use a non-abrasiveplastic cleaner and a soft cloth to wipe the displayarea. Place a small amount of plastic cleaner on asoft cloth and wipe clean. Again, avoid usingpetroleum based solvents such as acetone, benzeneor tricloroethylene. They contain chemicals that canetch plastic surfaces.

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POWERING TESTBOOK (TESTBOOK 2)

TestBook normally gets power from its own powersupply transformer when it is plugged into a mainspower supply. This is called "EXTERNAL POWER",because the power is being supplied from outsideTestBook. It also has an internal battery thatprevents the unit from shutting off for short periodsof time when you need to disconnect it from externalpower.

POWERING TESTBOOK (TESTBOOK 1)

TestBook normally gets power from its own powersupply transformer when it is plugged into a powerpoint. This is called "EXTERNAL POWER", becausethe power is being supplied from outside TestBook.It also has an internal battery that prevents the unitfrom shutting off for short periods of time when youneed to disconnect it from external power.

To turn TestBook ON, first plug the TestBook powersupply into a mains power point. TestBook must beconnected to a power point before it can be turnedON, as its design prevents it from being turned ONwhile it is unplugged.

Press the "ON/OFF" button on the front panel,located just beneath the display. When turned ON,the green light on the front panel, next to the powerplug symbol, will light up.

1. Contrast knob2. Green indicator - external power3. Amber indicator - internal power4. ON/OFF button

IMPORTANT:To turn testbook off, first return to thewelcome screen. At the welcome screen, touch the"Shutdown" button. Wait until the message "pleaseturn off TestBook now" appears on the screen.Then, and not before, press the ON/OFF button. IfTestBook is switched off without going through thisshutdown procedure, the software files on itsmemory may be "scrambled", and prevent TestBookfrom working correctly next time.

When turning OFF TestBook before moving it, besure to eject the CD and its caddy (holder) first. Thisprocedure is described under "Using CompactDiscs".

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INTERNAL POWER (TESTBOOK 2)

To provide brief "stopgap" power while unplugged,TestBook has an internal nicad battery. It willprovide fifteen minutes of use on a full charge. It isonly meant to provide power when moving TestBookinto and out of a vehicle before and after a road test.During the road test itself, you must use the RoadTest Power Supply - which is described on thefollowing page.

Interpreting the Indicator Lights

The indicator lights located on the side panel showthat TestBook is operating as designed. The greenlight specifies whether TestBook passed the PowerOn Self Test (POST), a diagnostic test thatevaluates system hardware. The yellow lightindicates that TestBook is connected to a powersource other than the internal battery.

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INTERNAL POWER (TESTBOOK 1)

To provide brief "stopgap" power while unplugged,TestBook has an internal nicad battery. The internalbattery is located behind the dummy panel at thefront of TestBook. It will provide between five to tenminutes of use on a full charge. It is only meant toprovide power when moving TestBook into and outof a vehicle before and after a road test. During theroad test itself, you must use the Road Test PowerSupply - which is described in the next section.

When using battery power, the light on the front ofTestBook will change from the green one adjacent tothe plug symbol to the amber one next to the batterysymbol. This amber light will begin to flash when thebattery power becomes low. This means that theunit will shut off after a short period of time if you donot plug it back into an external power supply.

NOTE: The internal nicad batteryrecharges whenever TestBook is pluggedinto an external power supply - even when

Testbook is not switched on.

NOTE: As with any nicad battery, when theTestBook internal battery becomesdrained, a period of at least two hours

must be allowed for it to recharge. If you haveremoved the power supply with TestBookoperating and the amber light has startedflashing, this indicates that the nicad battery isnearly drained. If TestBook is connected to apower supply for only a short period of time afterthe amber light has been allowed to flash, thebattery will not have recharged sufficiently topower TestBook for the normal 5 to 10 minute

ROAD TEST POWER SUPPLY

One of the major advantages of TestBook is that itcan be taken out in a vehicle to carry out diagnosticwork during a road test. To do this, you must use theRoad Test Power Supply. Carry out the followingsteps when using the Road Test Power Supply. Youdo not need to turn TestBook OFF.

1. Connect the Road Test power Supply to thebattery of the vehicle to be road tested.Connect the red cable to the battery "+" post.Always double check that you have connectedthe red cable to the correct, positive terminalbefore going on to connect the black cable tothe battery "-" post. This is very important, asthe polarity must NOT be reversed.

2. Switch off TestBook’s power supply at thepower point on the side of the trolley.

3. Unplug the power supply from TestBook.4. Plug the other end of the Road Test Power

supply into TestBook’s power port.5. Return TestBook to a mains power point as

soon as you finish the road test.6. When transferring TestBook to and from the

Road Test Supply, remember the limited timeavailable on the internal battery - don’t letanything else distract you while doing this !

7. Allow at least two hours to fully recharge theinternal nicad battery. The battery recharges aslong as TestBook is plugged in, even when theunit is switched OFF.

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USING THE TOUCH SCREEN

TestBook has been designed for ease of use.Instead of an external keyboard, all user input isgiven to the TestBook by touching the screen.

NOTE: The Touch screen is made ofstandard glass, not safety glass. In theevent that the glass should break, extreme

caution should be taken as long shards may fallout of the TestBook.

TestBook actually responds at the moment that youlift your finger away from the screen, not at themoment you touch it. If you slide your finger off theselected ’button’ as you lift away from the screen,TestBook will not respond.

The best way to make a selection is to pay attentionto the pointer (small crosshair or clock) on thescreen. After lifting your finger, make sure thepointer is on top of the button you are selecting. If itis not, try touching again.

When the pointer turns into a clock, it means thatTestBook is busy working on your selection. Waituntil the clock disappears before touching anotherbutton.

If the pointer does not line up with your finger touchto the screen, there is an easy way to correct it. Atthe Welcome screen, touch the button labelledConfiguration on the Control Panel. Enter theConfiguration password if one is set. Then pressAlign Touch. See the Touch Screen Calibrationsection for more detail.

If using the "ALIGN TOUCH" facility does not correctthe problem, please ask someone else to try itbefore condemning the TestBook. Sometimes a usercan become STATICALLY CHARGED and thecursor will not respond.

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ADJUSTING THE DISPLAY

To adjust the contrast, press the button near thebottom of the display. Select + (plus) for more or -(minus) for less contrast.

NOTE: Regular use of contrast controlover time and temperature range is normalfor this kind of display.

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TURNING TESTBOOK "OFF"

To turn testbook off, first return to the Welcomescreen. At the Welcome screen, touch the"Shutdown" button. Wait until the message "pleaseturn off TestBook now" appears on the screen.Then, and not before, press the POWER button. IfTestBook is switched off without going through thisshutdown procedure, the software files on itsmemory may be "scrambled", and prevent TestBookfrom working correctly next time.

When turning OFF TestBook before moving it, besure to eject the CD first. This procedure isdescribed under "Using Compact Discs".

Turning off the TestBook

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BATTERY CHECKING AND REPLACEMENT

Internal Battery

The rechargeable battery in TestBook will notnormally need to be serviced. It allows a technicianto disconnect TestBook from one vehicle andreconnect it to another without the loss of data.When TestBook draws power from an energy sourceother than the internal battery, the yellow indicatorlight is on.

However, if the battery life drops below five minutes,it is possible to extend it. This is described later inthis section.

Battery Operation

TestBook’s internal nicad battery is designed topower TestBook only when moving it between apower point and a vehicle. It will normally providefifteen minutes of power when fully charged. Forpower within the vehicle, use the Road Test PowerSupply provided. Never attempt a road test usingonly TestBook’s internal battery.

NOTE: TestBook must be plugged intoeither a power point or a Road Test PowerSupply in order for it to be switched ON.

TestBook, by design, will not turn ON frominternal battery power.

The nicad battery recharges whenever TestBook isplugged into an external power supply. Return theunit to the external power supply as soon aspossible after a road test so that it can beginrecharging for the next road test.

The time needed to re-charge a fully drained batteryvaries with ambient temperature:-Two to three hours if temperature is less than 30°Centigrade/Celsius.

Overnight if warmer than 30° Centigrade/Celsius.

The battery despatched in new TestBook units isuncharged. They must to be fully charged beforethey will provide power. This simply means leavingthem in TestBook overnight while it is plugged intoan external power supply. TestBook does not needto be turned ON during recharging.

After a while, it may be noticed that TestBook’sbattery does not last as long as when it was new. Toextend the charge life of the battery the followingsteps should be carried out.

BATTERY RESTORATION PROCEDURE(TESTBOOK 2)

Perform this procedure at the end of the workingday. It should take less than fifteen minutes. If ittakes longer, the battery didn’t need restoration.

1. Leave TestBook "ON" at the Welcome screen.2. Without turning TestBook off, unplug the

external power supply.3. Wait for the internal battery to discharge

completely.4. Plug TestBook back into an external power

supply.5. Leave TestBook plugged in overnight. The

TestBook itself does not need to be leftswitched ON.

6. The battery should last longer the followingday. If the battery life is still less than fiveminutes, please telephone the Helpdesk for areplacement TestBook.

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BATTERY RESTORATION PROCEDURE(TESTBOOK 1)

Perform this procedure at the end of the workingday. It should take less than fifteen minutes. If ittakes longer, the battery didn’t need restoration.

1. Leave TestBook "ON" at the Welcome screen.2. Without turning TestBook off, unplug the

external power supply. Check to see that thegreen light on the front panel changes to theamber light.

3. Wait for the internal battery to dischargecompletely. The display may go blank after awhile, but wait until the amber light on the frontpanel next to the battery symbol goes outcompletely (5-15 minutes, depending onbattery condition).

4. Plug TestBook back into an external powersupply.

5. Leave TestBook plugged in overnight. TheTestBook itself does not need to be leftswitched ON.

6. The battery should last longer the followingday. If the battery life is still less than fiveminutes, then the battery should be replaced.

BATTERY REPLACEMENT PROCEDURE(TESTBOOK 1)

If the previous steps fail to restore acceptablebattery life, it should be replaced using the followingprocedure.

Required Tool: Torx T15 screwdriver

1. Obtain a new TestBook battery from theHelpdesk. The part number for a replacementbattery is 5063-0425.

2. Turn OFF TestBook and unplug the powersupply from the power point.

3. Locate the battery cover on the front ofTestBook, just to the left of the CD accessdoor, and remove the cover by pulling outwardon the bottom side.

4. Unplug the battery wiring from TestBook at theleft-hand side. This is done by gently tuggingthe wires just above the battery at the far lefthand side.

5. Use a Torx T-15 screwdriver to remove themetal clip that holds the battery in place.Remove the old battery, noting how it waspositioned.

6. Install the new battery in the same position thatthe previous one was in.

7. Put the metal clip back in place and tighten theT-15 screw only until snug. Do not over-tighten.

8. Plug the wiring from the new battery intoTestBook. The plastic connector is keyed sothat it will only go in one way.

9. Tuck the battery wires in above the battery.Use care to make sure that they will not bepinched when the cover is re-installed.

10. Re-install the battery cover by placing the topedge in place first, and then snapping thebottom side in.

11. Leave TestBook plugged in overnight for thebattery to charge.

NOTE: Always recycle used batteriesaccording to local country regulations.

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FUSE REPLACEMENT (TESTBOOK 2)

The TestBook 12 volt power circuit is protected by a15 amp fuse to prevent internal circuitry from beingdamaged. The fuse will not burn out under normaloperation. You can cause the fuse to blow byconnecting the TestBook to a power source with ahigher voltage than a standard vehicle battery.

1. Pull 15 amp fuse from battery power cable.2. Snap new 15 amp fuse into place.

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FUSE REPLACEMENT (TESTBOOK 1)

TestBook is protected by a 1 Amp fuse to preventthe internal circuitry from being damaged. The fusewill not burn out under normal operation. However,the following situations may cause the fuse to burnout:

1. Making a connection to a power source beyondthe limits of TestBook’s instrumentation.

2. Connecting the Roving Probes to electricalcurrent while TestBook is measuring forresistance.

How to Check the Fuse

1. Turn OFF TestBook and unplug the powersupply from the power point.

2. Locate the fuse on the rear panel of TestBook.When facing the back panel, it is located on thelower left-hand side, just below where it ismarked "1.0 A".

3. Twist the fuse holder counter clockwise using asmall screwdriver. After about an eighth of aturn, the fuse will come out.

4. Remove the fuse and inspect the filament.When burned, it will be broken.

5. If the fuse has blown, substitute it with a newfuse rated at 1 Amp. It must be exactly thesame physical size. Never use a fuse ratedhigher than 1 Amp, nor a fuse with a largerglass case.

6. Insert the fuse and fuse holder back intoTestBook. Push it in gently while turningclockwise to secure it into place.

TESTBOOK FAN FILTER (TESTBOOK 1)

Replacement procedure

There is a cooling fan with an air inlet on the rearpanel of TestBook. The cooling fan filter needs to bechecked frequently to assure that it is notcontaminated with dirt and grease. If the filter isvisibly dirty, replace it using the following procedure.

NOTE: NEVER operate TestBook without acooling fan filter in place!

1. Turn OFF TestBook and unplug the powersupply from the power point.

2. Locate the raised cooling port on the back ofTestBook.

3. Use your fingers to pinch and remove the filterretaining clip.

4. Remove the old filter.5. Push a new filter into place.6. Replace the retaining clip.7. Restore external power.

In some cases the old filter can be cleaned andreused. Wash it in warm water and allow it to dryfully before reusing. Do not reuse a filter if it does notwash clean. Never reuse a torn or damaged filter.

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TESTBOOK FAN FILTER (TESTBOOK 2)

Technicians should inspect the fan filter on a regularbasis. If it is dirty or blocked it will need cleaning. Ifthe following procedure doesn’t cure the problem,then the filter must be replaced.

1. Remove the snap cover.2. Remove filter pad from assembly.3. Clean filter by passing dry compressed air over the filter pad.

CAUTION: Ensure that Safety Regulationsare met.

4. Place clean filter pad into the snap cover andremount assembly.

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USING COMPACT DISCS (CDs) (TESTBOOK 2)

TestBook reads vehicle repair information fromCompact Discs. These are referred to as CD’s.TestBook can only read information from the CD, itis not able to modify or save any information on theCD. TestBook has an internal hard disc drive forsaving information.

TestBook must be resting on it’s rubber feet whenusing CD’s. Always remove the CD from the discdrive before moving TestBook long distances. Thisis done by pressing the eject button on the CD drivewhile the Welcome screen is being displayed onTestBook.

NOTE: TestBook must be displaying theWelcome screen before the eject buttonon the drive will eject the CD. The eject

button will not operate at any other screen, norwill it eject with TestBook switched off.

The top side of the CD is the side with labelling. Thedigital information, however, is on the under side ofthe CD, the shiny side without any words or graphicsprinted on it. Therefore, it is very important that theunder side of the CD is kept clean.

CD’s must be kept away from heat. Hightemperatures will damage them. Be sure to storethem appropriately.

NOTE: Handle Compact Disc’s by theiredges only! if the bottom (non-label) sideof the CD has visible dirt or fingerprints, it

will require careful cleaning before you can useit. See CD Cleaning Procedure in a later section.

Remove any previous CD and, holding it by theedges only, place it in a protective case.

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Operating the CD-ROM Drive

1. CD-ROM Drive2. CD-ROM Ejector Button3. CD-ROM Disk

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USING COMPACT DISCS (CDs) (TESTBOOK 1)

CD’s must be placed in a special caddy beforeputting them into TestBook. NEVER attempt to placea CD into the drive without a caddy.

The caddy is a special plastic case with a slidingmetal shutter on the bottom. To load a CD into acaddy, carry out the following steps :

1. Press the two corners of the caddy at the tabslabelled OPEN.

2. Lift the clear plastic cover to open the caddy.

Remove any previous CD and, holding it by theedges only, place it in a protective case. If this is thefirst time the caddy has been loaded, be sure toremove any paper labels from inside the caddy.

Place the new CD into the caddy so that the labelledside is facing up. The lettering on the CD should bevisible through the clear plastic.

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LOADING A CADDY INTO TESTBOOK 1

1. Ensure that TestBook is displaying theWelcome Screen.

2. Open the door on the front, right-hand side ofTestBook to access the CD drive. The drivehas only one button on it, the eject button.

3. Press the eject button on the drive for at leasttwo full seconds. This is to make sure thatthere is no CD in the drive already.

4. Ensure the new CD is label side up in thecaddy.

5. Open the door to the drive by gently pulling thetab down and outwards.

6. With the CD label side facing up, slide thecaddy into the drive with the arrow edgeforward and the metal shutter side toward thebottom.

7. Close both the CD drive door and theTestBook access door.

Remember to always eject the CD and caddy fromthe disc drive before removing TestBook from itstrolley for long periods of time. This requiresTestBook to be at the Welcome Screen.

CD CLEANING PROCEDURE

TestBook reads information from the bottom of theCD, the side without any labelling printed on it.

If the bottom side of a CD should become soiled byfingerprints, dirt or dust, the following cleaningprocedure will be necessary.

NOTE: Never use any type of solvent orcleaner when cleaning a CD !

1. If the CD is in TestBook, press the eject buttonand remove the CD, holding it by the edges.This requires TestBook to be at the WelcomeScreen.

2. If the CD is not in TestBook, remove it from itscase and hold it by the edges only.

3. Find a clean, lint - free soft cloth. It must bedry!

4. Wipe the CD only in a straight line, movingfrom the centre to the edge.

5. Promptly return the cleaned CD to a protectivecase or back into TestBook.

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BEGINNING WORK WITH TESTBOOK

Turning on TestBook 1

When you switch ON TestBook, a number ofself-test and set-up screens will automatically bedisplayed on the screen.

The first TestBook screen you can use is theWelcome screen. The welcome screen displays thefour key TestBook function buttons and the ControlPanel at the bottom of the screen containing anumber of smaller buttons.

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Turning on TestBook 2

Turn on power by toggling the power button to "|".

Verifying Correct Operation

After you power up TestBook, check the following todetermine if it is functioning properly:

1. Green indicator light positioned above theon/off switch comes on.

2. Power up sequence appears on the screen.3. TestBook main screen appears on the display.

The Welcome screen displays the four key TestBookfunction buttons and the Control Panel at the bottomof the screen containing a number of smallerbuttons.

NOTE: If TestBook is not connected to amains supply, it will start up from itsinternal battery. This battery will not last

for the duration of most diagnostics. It isimportant to check that the yellow LED isilluminated, confirming connection to a mainspower supply.

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The four key function or mode buttons are asfollows:

TECHNICAL INFORMATION When servicing Rover or Land Rover vehicles, this module providesrepair documents.In order to activate this function the relevantTechnical Information CD covering the vehicle that you are workingon must be installed in the TestBook CD drive.

DIAGNOSTIC SYSTEM TestBook provides a range of diagnostic routines to guide you to atechnical solution. Touch this button to enter the booking and jobcontrol (BJC) module. This is where you "register" the vehicle you areworking on by entering the vehicle identification number (VIN). Thevehicle diagnostics CD must be installed in TestBook to activate thisbutton.

TOOLBOX The Toolbox provides various measurement tools, such as engineanalyser and a range of meters.

EXPERT TOOLBOX Displays live monitor readings from ECU’s and other special testsspecific to the vehicle model.

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The highlighted Control Panel buttons at the bottomof the Welcome screen work as follows:

SHUTDOWN Touch this button when finished using TestBook. You should alwaystouch this, and await the "please turn off TestBook now" message onscreen, before turning OFF TestBook.

INTEGRITY TEST Use this button only when you suspect a problem with TestBook. Itallows you to run tests on some of the TestBook hardware andsoftware to make sure it is operating properly.

TESTBOOK TUTORIAL This button is used when running AutoCourse.

HELP Allows you to view helpful documents with information about thecurrent screen or vehicle diagnostics.

HELP DESK Pressing this button automatically prints a Help Desk InformationSheet with certain sections already completed (See Help DeskSection).

CONFIGURATION This button allows you to customise TestBook with personalpreferences and information about your dealership. It also allows youto set up additional hardware as well as install new versions of RDSsoftware.

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CONFIGURATION

This illustration shows the screen that TestBookgives you in response to touching the Configurationbutton.The buttons on this screen are as follows :

NOTE: the non-active (faded) buttons arefor future applications.

COLUMN 1

QWERTY Touch this button to change between the conventional keyboardlayout - (known as QWERTY after its first six letters) - or a keyboardbased on alphabetical order. Choose whichever you find easiest touse. This keyboard will appear automatically on screen wheneverTestBook requires you to input information, such as a VIN.

Size This "slider" control varies the size of the touch-sensitive area withineach button on the screen. (For example, if you have very largefingers, you may find it helpful to reduce this size to avoid overlappingonto the adjacent buttons).

Sound On or off.

Set Logging Level TestBook activities can be recorded, or logged, at different levels ofdetail.This is pre-set at minimum to avoid filling the memory, whichwould slow down the operation of TestBook.

COLUMN 2

Enter Date and Time TestBook needs to know the current date and time. If it is incorrect,this is where it is adjusted. Do not, however, make adjustmentswithout first consulting the Help Desk; it is easy to damage theage-protected software !

Set Configuration Password An option to install security codes to prevent unauthorised re-settingof TestBook configurations.

Align Touch If the screen cursor doesn’t align with the area you touch, this facilityallows re-calibration to correct this.

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COLUMN 3

Enter Dealership Information A facility for putting the dealership information into the TestBookmemory. Pressing this button brings up spaces numbered from one tosix. These relate to the following boxes on the Help Desk InformationSheet.

Dealer NameCorporate IDTelephone NumberFax NumberContact 1TestBook Serial/Model Number

This information is used when TestBook automatically prints aHelpdesk form.

Install RDS Software For the installation and updating of RDS software from the RDS CD.

Set Printer Type and Paper Do not adjust these settings

Configure Network Do not use unless you have the appropriate network in yourdealership

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Touch Screen Calibration

Select the Align Touch button to recalibrate thetouch screen. TestBook instructs you to touch twotargets which will appear on the screen. Uponcompletion of the calibration test, the new calibrationconstants are stored on the hard disk. To ensurethat these new constants are deployed the TestBookshould be switched off (in the correct manner) andrestarted.

Select the calibrate option.

Several targets such as the following appear on yourscreen.

Touch each of the targets that show on the display.

The following figure then appears on the display:

Select Yes to save the screen coordinates aschosen. Select No to repeat the touch screencalibration.

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HOW TO INSTALL TESTBOOK SOFTWARE

TestBook software is updated periodically to includenew features. If you receive a new TestBooksoftware CD, it will need to be "installed" as follows.("Install" means copying the software programs fromthe compact disc onto TestBook’s internal harddisc).

TestBook Software Installation Procedure - (forRover Diagnostic System (RDS) CD’s)

1. Place the new RDS software CD intoTestBook. For help with using CD’s, see earliersection "Using Compact Discs".

2. From the Welcome screen, touch the buttonlabelled "Configuration"

3. At the Configuration screen, touch "Install RDSSoftware".

4. You will see a pop - up window with a buttonthat reads "Install". Touch this button.

NOTE: TestBook is programmed to onlyaccept installation of either the current ora numerically higher version of the RDS

software. You can not install obsolete software.

5. The software will automatically start copyingfrom the CD to TestBook’s internal hard disc. Astatus indicator will monitor the progress of theinstall, from 0 to 100%. The CD can not beejected during this process.

6. When the process is finished you will see themessage: "RDS set-up complete. The systemwill now reboot to run the new version".

7. Touch OK.

The system will automatically restart with the newsoftware running.

NOTE: The current RDS version number isdisplayed in the top right hand corner ofthe Welcome screen.

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SCREEN FORMAT

Most screens displayed on TestBook have threemain sections; the TITLE AREA (top band), theVIEW AREA (middle area), and the CONTROLPANEL (bottom band).

TITLE AREA - this is the top portion of the screen. Itincludes the Screen Title, displayed in the middle,and the Screen Number, which is displayed at theupper left- hand corner of the screen.

NOTE: Screen Numbers are needed toidentify screens if you have to call theHelp Desk.

The VIEW AREA is the middle area of the screenwhere the technical information and otherdocuments are displayed.

The CONTROL PANEL at the bottom of the screencontains eight buttons. These buttons changesomewhat from screen to screen. The fifth button isalways "HELP". Touch it at any time to get adescription of the current screen. If no help isavailable for this specific screen, a standard RDShelp page will appear.

Screen Format

1. Title Area2. Viewing Area3. Control Panel

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HOW TO VIEW PICTURES

Some documents include pictures or illustrations,sometimes on the same screen as text. If the pictureis too large to fit on the screen along with the text, a"camera" icon will appear instead of the picture. Inthis case, if you touch this camera icon, TestBookwill then display the missing picture on its own.

There is a special picture viewing screen that willappear when you touch a picture or camera icon.

1. Use these buttons to move picture UP anddown

2. Use these buttons to move picture LEFT andRIGHT

3. When a picture has been enlarged using the"ZOOM" facility, press this button to return it toit’s original size.

You can "Zoom In" to see a picture in greater detail.Simply touch the area of the picture that you wouldlike to see close-up.

NOTE: You cannot "zoom" a second time.

The buttons when viewing a picture are as follows:-

PREVIOUS SCREEN Returns you to the document you were viewing before you selectedthe picture.

PRINT When a printer is connected to TestBook, this prints the portion of thepicture displayed on the screen.

DETAILS When active, it allows you to view related documents. If the button isshaded grey (inactive), it means that there are no related documentsavailable. If the button is active and you touch it, a Pop-up windowwith a list of related documents will appear. A pop-up is a smallerscreen that displays over the top of the current screen. You can thenscroll up and down using the arrow buttons. Touch the CONTINUEbutton in the pop-up to view the highlighted document or touchCANCEL to return to the picture you were viewing.

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The eight Control Panel buttons displayed when viewing Technical Information documents (derived from the Tech.Info. CD), are as follows:

RETURN This button returns you to the Select Return Destination menu.(Described in the next section)

PREVIOUS SCREEN Touching this button returns you to the previously displayed screen ordocument.

CAMERA Touching this button turns pictures on and off. TestBook navigatesthrough the software much faster with the pictures switched off.If youare searching for a particular item,it may be worthwhile to turn thepictures off until you find it, then turn them back on to study the item.

PRINT This button allows you to print the current document. The option isgiven to print now, which requires that a printer is connected, or savethe document to print it later.

HELP Provides helpful information to assist with the current screen.

DETAILS The details button when active, allows related documents to beviewed (if the button is faded grey and inactive, it means that thereare no related documents available). When the button is active andtouched, a Pop-up window with a list of related documents willappear, (A pop-up is a smaller screen that displays over part of thecurrent screen). The information can then be scrolled up or downusing the arrow buttons. Touch the CONTINUE button in the pop-upto view the highlighted document or touch CANCEL to return to thedocument that was being viewed.

NOTE: Pop-up windows, such as the details Pop- up,disable the rest of the screen until you touch a selectionwithin the pop-up.

PREVIOUS PAGE An alternative to the up arrow on the side of the screen, this buttonwill scroll backwards within the document by one page rather thanmoving just one line as the arrow does. One page is equal to the sizeof the View Area.

NEXT PAGE Allows you to scroll forward in the document by one page.Along with these buttons on the control panel, HOT SPOTS withindocument can be touched to find more information. Any text orgraphic with a shaded box around it is a HOT SPOT.

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THE RETURN DESTINATION MENU

This is the screen provided if you use the ’return’button on the Technical Information control panel. Itprovides a menu to move you quickly aroundTestBook functions. The buttons on this screen areas follows.

Welcome

This takes you back to the original Welcome screenwith its choice of Technical Information, DiagnosticSystem, Toolbox and Expert Toolbox.

Model Selection

Takes you to a menu of models so that you canselect Technical Information about the model youare working on.

NOTE: The following selection options areonly available on a Technical Informationdisc.

Manual Selection

Takes you to a menu of Workshop Manuals,Bulletins and other documents relevant to thevehicle you are working on, all available on screen.

Section Selection

Takes you to a choice of sections within the Manualyou are using.

Category selection

Takes you to a menu of available categories withinthe section of the Manual you are using.

Title Selection

Takes you to a menu of titles within the category youare using.

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INTEGRITY TESTS

If a problem is suspected with TestBook equipmentthe Integrity Tests allow you to make sure yourequipment is working properly. Always run thesetests before calling the help line. They will allowTestBook to determine if something is wrong withthe equipment. The Integrity Tests can only beselected from the Welcome screen. If you are havingtrouble getting back to the Welcome screen, you canturn TestBook OFF, then back ON.

At the Welcome Screen, Integrity Test will appear asa button on the control panel.

Touch the Integrity Tests button to view the IntegrityTests menu. Use the up and down arrows on theright - hand side of the scroll box to highlight yourselection. Then touch Continue on the control panelto run the selected test. A new screen will appearand the test that you selected will beginautomatically.

When running these tests, keep in mind thatelectronic equipment can be affected by manyfactors, including temperature and voltage spikes. Ifany test appears to fail, always repeat it a second orthird time to make sure that it was not just a one -time problem.

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How to Interpret the Results of the TestBookIntegrity Test

A series of diagnostics will be run to test the integrityof TestBook hardware. A result will appear aftereach test is finished. The tests are described asfollows:

Testing CD Drive This test attempts to read from the compact disc that is currently inthe drive. If the CD can be read, the message "PASSED" will appear.If "Fail or No CD Found" appears, this may be caused by one of thefollowing conditions.• There is no CD in the drive (press the eject button to make sure).• The CD is upside down in the caddy. (The label side should be

facing outwards).• The CD is dirty or scratched. (see "CD Cleaning Procedure").• The CD is defective. (Try using another CD. If it works, replace the

defective CD).• OR, the drive may be malfunctioning. Check all the above and

retry the test.

Testing LAN Card For units containing a correctly operating LAN card, the message"Present" will appear.Some units do not have a LAN Card, so that message is "NotPresent". This does not indicate an error if your unit does not includethe LAN card.The LAN (Local Area Network) facility is intended for potential futuredevelopments in dealership systems, and is not currently in use.

Checking for Parallel Device This test will verify the connection to a printer. In many cases, noprinter will be connected and the message off-line or "Not Connected"will appear. This is the normal message for a TestBook without aprinter. If a printer is present, properly plugged into TestBook,powered OFF and On- Line, then the message "connected" willappear.If you have a printer plugged into TestBook, and the message "OffLine or Not Connected" appears, check the following:• Is the printer On-Line? The light on the printer labelled "On-Line"

should be lit. If not, press the On - Line button (on the printer).• If the printer does not become on - line, try resetting the printer by

turning it OFF and then back ON. Touch BLACK or WHITE toTEST LCD DISPLAY.

• If an error code appears on the printer, see the User’s Manual thatcame with the printer for an explanation of the message.

• Check the cable between TestBook and the printer to make sure itis plugged in securely.

• Check the Configuration Module to make sure TestBook is set upto use the printer. The configuration screen is reached by touchingConfiguration at the Welcome screen. See "Set Printer/Paper" inthe TestBook Configuration Section of details.

Touch BLACK or WHITE toTEST LCD DISPLAY

After the above tests are complete, two new buttons will appear onthe control panel. These buttons, labelled Black and White, test thatthe LCD screen is able to display all black or all white. When touched,a solid black screen or a solid white screen will appear for a fewseconds and then go away.BLACK- Displays a solid black screenWHITE- Displays a solid white screen

If service appears necessary after repeating the test, contact the Testbook Help Desk to verify the problem.

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ROVING PROBE TEST

The Roving Probe Test will help uncover problemswith TestBook hardware. Run this test whenever yoususpect a problem with the Roving Probes.

Before running this test, make sure the RovingProbes are plugged into the back of TestBook. Holdboth of the individual probes in your hands,disconnected from any power source.

To run the test, move the scroll box at the RDSIntegrity Tests screen until Roving Probe is selected.Then touch Continue. The Roving Probe Testscreen will appear and the test begins automatically.

How To Interpret the Results of the Roving ProbeTest

Two tests will be run to test the Roving Probehardware. A result will appear after each test isfinished. The tests are described as follows:

Touch Roving Probes Together This test makes sure that the Roving Probes can complete a closedcircuit. you must hold the probes together for at least ten full seconds.If either of the probes has an open circuit, it will appear during thistest.Touch the Roving Probes together as instructed. You should see the"PASSED" message appear.If there is no response. check the following:• Make sure the Roving Probes are securely plugged into the back

of TestBook.• Check the cables for cracks or cuts.• Check the fuse in the back of TestBook. Replace the fuse if

necessary with a 1 amp fuse of the same size. See "FuseReplacement" in the TestBook Installation Guide section.

Connect Roving Probes to aBattery (1.5 to 12 Volts)

This test verifies that TestBook can measure voltage When you makethe connection to any battery rated between 1.5 and 12 Volts, areadout of the voltage will appear in a box near the middle of thescreen. Be sure to connect the red probe to the battery " +" and theblack probe to the battery " -". When the voltage is measured steadyfor ten seconds, the test will respond "PASSED". (To account forstrong or worn batteries, the test will PASS with any steady voltage ofbetween 1 and 18 Volts).If your test battery does not have between 1.5 to 12 volts, orTestBook cannot read the voltage, the message "FAILED" willappear. Check the following:Check that the Roving Probes are still securely plugged intoTestBook.Check the fuse in the back of TestBook. Replace the fuse ifnecessary with a 1 Amp fuse of the same size. See "FuseReplacement" in the TestBook Installation Guide section.Check the battery using another tool to make sure that the voltage isbetween 1.5 to 12 volts.

If service appears necessary, contact the TestbookHelpDesk to verify the problem.

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LAN CONNECTION TEST

The LAN (Local Area Network) Connection Test isnot available yet. It will be added in a future revisionof the RDS software.

FILE SYSTEM

The File System Test checks for the presence of theimportant RDS system files, and checks that theyare the correct size and date.

Errors here may sometimes be corrected byre-installing the RDS software from the RDS CD, butthe errors may indicate a more significant underlyingproblem. Contact Help Desk if re-installing the RDSsoftware fails to correct the error.

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SERVICING TESTBOOK

Display Panel

1. Disconnect cable from base unit.2. Rotate display until you can remove it from the hooks.

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TestBook Shelf

1. Remove screws from shelf.2. Remove panel from the trolley.

NOTE: The shelf covers the powersupplies

DIAGNOSTICS

CONTENTS

Page

HOW TO GET STARTED 1.........................................................................................DIAGNOSTIC CONTROL PANEL BUTTONS 2..........................................................MODEL YEAR VIN CHANGE POINTS - LANDROVER 5...........................................MODEL YEAR VIN CHANGE POINTS - LANDROVER 6...........................................CABLING GUIDE 7......................................................................................................TESTBOOK ERROR CODES 28.................................................................................

DIAGNOSTICS

1

HOW TO GET STARTED

Turn on TestBook, and wait for the Welcome screento appear after TestBook has automatically runthrough a number of set up and self-test screens.

Select Disc for vehicle.Locate the current compact disc for the vehicle youare working on and insert into TestBook.

Select "Diagnostic System" from the Welcomescreen.

Select Vehicle and model year and touch"Continue"

Enter VIN: key in the full Vehicle IdentificationNumber and touch CONTINUE. Check that all theinformation on screen is correct for the vehicle andtouch CONTINUE again.

Select the Diagnostic RequiredTouch the icon that relates to the vehicle system thatyou wish to investigate.

Connect TestBook to vehicle - TestBook will tellyou on screen which connectors and cables youneed to connect it to the vehicle. For each item, youwill be given both the Hewlett Packard part number(e.g. 29053-60006) and the LandRover part number(e.g. DTC0007A). Use whichever of the twonumbers you prefer to locate each item on the cableillustration poster. This will show you what the itemlooks like and will tell you which box of the storagesystem (e.g. A1) it is kept in. When you havegathered all the required connectors and cables,connect them to the TestBook as instructed, andplug into the relevant diagnostic connector. (If youdo not know where this is located on the vehicle, usethe ’HELP’ screen facility).

Once all connections have been made correctly, youcan then follow the diagnostic instructions onscreen.

DIAGNOSTICS

2

DIAGNOSTIC CONTROL PANEL BUTTONS

These are the buttons displayed beneath thediagnostic screens. As usual, if a button is shown infaded grey, it is inactive. Note that the two buttonson the right hand end of the panel vary according tothe diagnostic routine being followed.

The buttons are used as described below.

Abort

Retains the information associated with the currentdocument; gives you the choice of either cancellingthe operation or of temporarily suspending it andreturning to the Welcome screen.

Back Track

This button should NEVER be pressed.

Print

This button prints the screen you are viewing(assuming printer installed and on-line).

Help

This button provides information to assist you withthe current screen or diagnosis.

Continue

This button will take you to the next screen in thediagnostic procedure or test sequence. At the end ofa diagnostic/test procedure, the Continue button willallow you to exit from the procedure, taking you towhat TestBook determines to be the next logicalpoint. This may be another diagnostic area or theWelcome screen. It is important to be aware that thisneed not be the end of your diagnostic options. Youare in control of the diagnostic procedure, TestBookis only your servant. You may decide to continuewith other diagnostic activities, such as additionalTestBook testing, Sub-System Test, Real TimeMonitor, Toolbox, Toolbox meters, Engine SystemAnalyser or mechanical tests.

DIAGNOSTICS

3

For diagnostic routines requiring you to give Yes/Noanswers to questions put up on screen, the two righthand buttons appear as shown. Since "Continue"would not satisfy the query,it is inactive (faded grey).

When toolbox meters are being used, one of theright hand buttons becomes a "Change Range"control.

NOTE: Sometimes during diagnosticroutines, TestBook loses communicationwith the vehicle for no apparent reason. If

this happens, check the voltage of the vehiclebattery. TestBook will not work if the voltage isNOT 11.7V OR ABOVE. Some diagnosticsinvolve leaving the ignition on for a long periodof time. This may cause the vehicle battery todrop below the 11.7v working threshold.

DIAGNOSTICS

4

VIN PREFIX

LD Land Rover DefenderLJ Land Rover DiscoveryLH Range Rover ClassicLP New Range RoverLN FreelanderLT Discovery Series II

DIAGNOSTICS

5

MODEL YEAR VIN CHANGE POINTS -LANDROVER

1993 1994 1995 1996 1997 1998 1999

MODEL YEAR VIN PREFIX K L M N or T V W X

Freelander - 3 door - Petrol - - - - - 601802 636916

Freelander - 3 Door - Diesel - - - - - 602838 636953

Freelander - 5 door - Petrol - - - - - 600477 636912

Freelander - 5 Door - Diesel - - - - - 601683 636914

Defender 90 - V8 925128 933174 941071 974052 104631 145661 -

Defender 90 - Diesel 921214 930479 939976 969104 999222 138510 159810

Defender 90 - NAS - 932712 954528 - 995321 - -

Defender 100 -V8 921563 930494 940670 969174 999300 138869 159821

Defender 100 - Diesel 921221 930494 939977 969103 999226 138480 159811

Defender 130 922169 930546 940050 969105 999375 138525 159831

Discovery 3-door - TDi 034314 064760 081993 163105 703237 746567 -

Discovery 3-door - Tdi Auto - 067271 081991 163290 703764 746945 -

Discovery 3-door - V8 034611 064773 082059 163115 704470 748516 -

Discovery 5-door - TDi 034315 064756 082004 163104 703238 746542 -

Discovery 5-door - Tdi Auto - 065253 082025 163176 703243 746566 -

Discovery 5-door - V8 034325 064755 082066 163112 703248 746545 -

Discovery 5-door - T16 MPi 055086 064757 083136 163257 703312 746590 -

Discovery 5-door - NAS - - 081994 166228 703241 746549 792672

Discovery Series II - 5 Door -Tdi

- - - - - - 200412900012

Discovery Series II - 5 Door -Tdi Auto

- - - - - - 200430900055

Discovery Series II - 5 Door -V8

- - - - - - 200420900069

Discovery Series II - 5 Door -NAS

- - - - - - 200507900000

DIAGNOSTICS

6

MODEL YEAR VIN CHANGE POINTS -LANDROVER

1993 1994 1995 1996 1997 1998 1999

MODEL YEAR VIN PREFIX K L M N or T V W X

Range Rover Classic - V8 624781 - 647645 - - - -

Range Rover Classic - 2-door 624826 - - - - - -

Range Rover Classic - Diesel -Gemini

624826 - 647654 - - - -

Range Rover Classic - LSe 625164 - 647703 - - - -

Range Rover Classic - NAS 624881 640266 657356 - - - -

Range Rover Classic - NASLSe

624756 639964 647650 - - - -

New Range Rover - 4.0 - - 300190 316180 346796 376582 410484

New Range Rover - 4.6 - - 300450 316182 346802 576871 410483

New Range Rover - Diesel - - 300699 316176 346749 376598 410482

New Range Rover - NAS - - 302054 318243 346800 377955 403796

DIAGNOSTICS

7

CABLING GUIDE

TOOLBOX FUNCTION DRAWINGREFERENCE

Engine & 4 Gas Analyser - BearEngine & 4 Gas Analyser - CryptonDiesel & Smoke Meter - CryptonVolt Meter Drawing JAC Volt Meter Drawing JOhm Meter Drawing JPressure Drawing HVacuum Drawing GCurrent Drawing K

DEFENDER FUNCTION MODEL YEAR DRAWINGREFERENCE

Technical InformationTechnical Bulletins

Diagnostic SystemMEMS Drawing CGEMS Drawing XSecurity 96 ➪ Drawing R

300 TDi Exhaust Gas Recirculation 95 ➪ Drawing NTD5 ABS 99 ➪ Drawing Q

TD5 99 ➪ Drawing Q

DIAGNOSTICS

8

FREELANDER FUNCTION MODEL YEAR DRAWINGREFERENCE

Technical InformationRave 98 ➪

Diagnostic SystemABS 98 ➪ Drawing QEDC 98 ➪ Drawing QFront Wash Wipe 98 ➪ Drawing QHeated Rear Window 98 ➪ Drawing QLighting 98 ➪ Drawing QMEMS 1.9 98 ➪ Drawing QPDI 98 ➪ Drawing QPower Distribution 98 ➪ Drawing QRear Wash Wipe 98 ➪ Drawing QSecurity 98 ➪ Drawing QSRS 98 ➪ Drawing QTail Door 98 ➪ Drawing QVehicle Config. 98 ➪ Drawing QWarning Sounders 98 ➪ Drawing Q

DIAGNOSTICS

9

DISCOVERY FUNCTION MODEL YEAR DRAWINGREFERENCE

Technical InformationRepair Manual 95 ➪Technical BulletinsElectrical Trouble ShootingManual

95 ➪

Connector Library 96 ➪

Diagnostic SystemMulti Point sensing Airbag SRS

Test 95 Drawing MLoad Box Simulation 95 Drawing V

Single Point Sensing Airbag SRSTest ➪ 97 Drawing M

Load Box Simulation ➪ 97 Drawing Z(Phone HelpDesk)

Test 97 ➪ Drawing TLoad Box Simulation 97 ➪ Drawing Z

(Phone HelpDesk)Anti - lock Braking System 95 ➪ Drawing D

96 ➪ Drawing QSecurity 96 ➪ Drawing R

2.0 MEMS MPi Drawing CV8 Engine Management 14CUX 95 ➪ 96 Drawing FV8 GEMS 96 ➪ Drawing Q

Break out box 96 ➪ Drawing U300 TDi Exhaust Gas Recirculation 95 Drawing N

Electronic EDC 95 ➪ 96 Drawing Y96 ➪ Drawing Q

Expert ToolboxMarket Programming 96 ➪ Drawing RTransmitter Reprogramming 96 ➪ Drawing R

DIAGNOSTICS

10

DISCOVERY SERIES II FUNCTION MODEL YEAR DRAWINGREFERENCE

Technical InformationRave 98 ➪

Diagnostic SystemACE 98 ➪ Drawing QATC 98 ➪ No Cables

RequiredAuto GearBox 98 ➪ Drawing QBCU & Transmission 98 ➪ Drawing QCruise Control 98 ➪ Drawing QDiesel Engine 98 ➪ Drawing QGauges 98 ➪ Drawing QHeated Screens 98 ➪ Drawing QLighting 98 ➪ Drawing QPDI 98 ➪ Drawing QPetrol Engine 98 ➪ Drawing QPower Distribution 98 ➪ Drawing QSecurity 98 ➪ Drawing QSLS & ABS 98 ➪ Drawing QSRS 98 ➪ Drawing QVehicle Configuration 98 ➪ Drawing QWarnings & Sounders 98 ➪ Drawing QWashers & Wipers 98 ➪ Drawing QWindows & Sunroof 98 ➪ Drawing Q

DIAGNOSTICS

11

RANGE ROVER CLASSIC FUNCTION MODEL YEAR DRAWINGREFERENCE

Technical InformationRepair Manual 93 ➪Technical BulletinsElectrical Trouble Shooting 93 ➪Manual 96 (UK only)

Diagnostic SystemAnti - lock Braking System Drawing DAir Suspension Drawing EAirbag SRS

Test 95 Drawing MLoad Box Simulation 95 Drawing V

3.9 & 4.2 Engine Management 14CUX Drawing FDiesel Turbo Exhaust Gas Recirculation 95 ➪ Drawing N

DIAGNOSTICS

12

NEW RANGE ROVER FUNCTION MODEL YEAR DRAWINGREFERENCE

Technical InformationRepair Manual 95 ➪Technical Bulletins 95Electrical Trouble shootingManual

96

Connector Library

Diagnostic SystemAir Suspension 95 ➪ Drawing SAirbag SRS 95 ➪ 99 Drawing AB

Load Box Simulation 95 ➪ 99 Drawing Z(Phone HelpDesk)

Airbag SRS 99 ➪ Drawing ABABS 95 ➪ 99 Drawing QABS 99 ➪ Drawing QAuto Gearbox 95 ➪ Drawing Q

99 ➪ Drawing QBeCM 95 ➪ Drawing QCruise Control 99 ➪ Drawing QGEMS 95 ➪ 99 Drawing Q

Breakout Box 95 ➪ 99 Drawing UElectronic Diesel Control 95 ➪ Drawing QEMS 5.2.1 99 ➪ Drawing QHeating, Ventilation and Airconditioning

95 ➪ Drawing Q

Horn 95 ➪ Drawing QInstrument pack 95 ➪ Drawing QLighting 95 ➪ Drawing QMirrors 95 ➪ Drawing QSeats 95 ➪ Drawing QSecurity 95 ➪ Drawing QTransfer Gearbox 95 ➪ Drawing QWash / Wipe 95 ➪ Drawing QWindows 95 ➪ Drawing Q

DIAGNOSTICS

13

DIAGNOSTICS

14

DIAGNOSTICS

15

DIAGNOSTICS

16

DIAGNOSTICS

17

DIAGNOSTICS

18

DIAGNOSTICS

19

DIAGNOSTICS

20

DIAGNOSTICS

21

DIAGNOSTICS

22

DIAGNOSTICS

23

DIAGNOSTICS

24

DIAGNOSTICS

25

DIAGNOSTICS

26

DIAGNOSTICS

27

DIAGNOSTICS

28

TESTBOOK ERROR CODES

When using TestBook, you may occasionallyexperience a situation where its operation isinterrupted by some kind of internal "hiccup", and an"Error Code" appears on screen.

The following tables tell you how to respond to eacherror code.

TestBook RDS Error Codes

The Error code will appear in the format :DTOOxxMX, where "xx" represents the number ofthe code from 1 to 41; for example DTOO15MX isshown on the table as error code 15. Against eacherror code number there is a matching Actioninstruction or instruction key number - refer to thekey below for details of the action to take.

Error code number Action

1 3

2 3

3 3

4 1

5 1

6 1

7 2

8 2

9 2

10 2

11 3

12 3

13 1

14 3

15 1

16 1

17 3

18 3

19 2

20 2

21 3

22 3

23 3

24 Printer; check paper,cables etc.

25 3

26 3

27 3

28 3

29 3

30 3

31 3

32 3

33 3

34 3

35 3

36 3

37 3

38 3

39 3

40 3

41 3

Action Key :

1. Restart TestBook and try operation again. Ifthis fails, try the operation on another vehicle. Ifthis still does not work, retry using a differentTestBook.

2. First, try operation again, without rebooting. Ifthis fails, reboot and try again. If this in turnfails, try another CD. If this clears the problem,then the original CD was causing the fault. Ifthe fault remains, then the problems in theTestBook.

3. Fill in a Help Desk Information Sheet with alldetails including the error code and contact theHelp Desk.

HELP DESK

CONTENTS

Page

DEALER CHECK LIST (BEFORE YOU RING) 1.........................................................LOCAL TELEPHONE NUMBERS 2............................................................................

TESTBOOK EXCHANGE SERVICEHELP DESK 3..............................................................................................................EXCHANGE TIMES 4..................................................................................................DEALER RESPONSIBILITIES 4..................................................................................SERVICE LEVEL 5......................................................................................................TESTBOOK EXCHANGE MATRIX 7...........................................................................TESTBOOK CABLES 8...............................................................................................NOTES 9.....................................................................................................................

HELP DESK

1

DEALER CHECK LIST (BEFORE YOU RING)

HELP US TO HELP YOU

If you have run into a problem when using TestBook,and you are unable to resolve it by repeating theprocedure or by consulting TestBook literatureand/or the Help screens, the next stage is :

Fill in a Help Desk Information Sheet (an example isshown on a following page)

Telephone the Helpdesk using the informationsheet for reference

The Helpdesk may request you to fax this sheet tothem, therefore, it is vital that every section of theInformation Sheet is filled in accurately before it istransmitted. If just one small detail is missed out orchanged slightly, it could make the differencebetween getting a solution to your problem inminutes - or days !

TestBook has the capability to print a Help Deskinformation sheet with certain sections automaticallycompleted. Pressing the Help Desk button on theWelcome Screen automatically prints a Help Desksheet with six sections filled in. These six sectionsare the ones taken from the Dealer Informationentered in Configuration.

They are :

1. Dealer Name2. Corporate ID3. Telephone Number4. Fax Number5. Contact 16. TestBook Serial/Model Number

If an RDS error occurs, the Fault Notification box hasa Help Desk button on it. Pressing this completesthe six sections mentioned previously and thefollowing sections aswell :

Data CD Reference NumberRDS Release NumberScreen Reference/Node IDError Message Displayed

The following sections MUST also be completed.

Vehicle Details and Reported Fault

This should include the exact vehicle model,derivative, model year and VIN, plus any componentnumbers or codes relevant to the area of the vehiclebeing worked on. When combined with details of thereported fault that you are trying to diagnose, thismay give TestBook engineers a short cut to asolution based on previous experience.

Full details of Test being used

This information is vital to a TestBook engineer whois trying to reproduce and solve the problem.

Some diagnostics can be reached via severaldifferent paths. It is vital that the TestBook engineersfollow exactly the same diagnostic trail as you. Itwould help a great deal if you made a note of eachscreen where you made a decision, so the engineercan follow exactly the same path.

For example:

Select "Diagnostic System"Select "Security"Select "Locking/Unlocking"

Continue the path until you reach the screen with thefault.

Full details of any difficulties you’ve had usingTestBook

It may be useful to TestBook engineers to know ofany difficulties that you have experienced whenusing your TestBook.

Cabling Drawing Reference used

It is essential to use the right cables for a given testprocedure. By giving the details of the CablingDrawing Reference (e.g. A, AA etc. to Z, or 1 to 19)that you used to assemble the TestBook connectingcables, you will enable the TestBook engineers tocheck that these are correct before looking for otherproblems.

NOTE: If the TestBook screen on whichyour problem occurred is one of thosethat can be printed, please print it off and

fax it through to the Help Desk with yourInformation Sheet . The more information youcan give the Help Desk, the faster they can helpyou.

HELP DESK

2

LOCAL TELEPHONE NUMBERS

COUNTRY HELPDESK TRAINING AFTER SALESTECHNICAL SUPPORT

Australia 0417-270271 02-95855116Fax 02-96872180 02-96872180

Belgium 02-7239911 02-7239911 02-7239911Fax 02-7239926

France 01-39984077Fax 01-39984072

Germany 02131-938235 02131-938203 02131-938235or 02131-938234 02131-938234fax 02131-938318 02131-938227

Greece 01-5912102 01-5912102 01-5912102or 01-5912103 01-5912103 01-5912103

Italy 06-65771028 06-65771028 06-65771028or 06-65771144 06-65771144 06-65771144(Flying Doctor) 06-65771285 06-65771285 06-65771285Fax 06-50085228 06-50085228 06-50085228

Japan 81-35478-6663Fax 81-35478-7519

Land Rover 1-800-5625824 1-800-5625824 1-800-5625824(North America)Fax 301-731-9814 301-731-9814 301-731-9814

Netherlands 0347-366650 0347-366678 0347-366650Fax 0347-376611

Portugal 01-940-6000Fax 01-940-6092

South Africa 0027-11-3153314Fax 0027-11-8052558

Spain 91-678-9068 91-678-9011 91-677-1386

U.K. 01926-646777 01926-647200 01926-646777Fax 01926-647310 01926-647247

HELP DESK

3

HELP DESK

In the event that you experience a problem with theperformance of your TestBook you should report thisto the TestBook Help Desk. The Help Desk will carryout a call qualification check, as per the TestBookpro-forma, before recommending any exchange.Replacement items that are covered by this supportagreement are:

TestBookPrinterCablesTrolley - power supplies onlyCompact Discs (Diagnostic and RDS)

No items will be accepted for exchange without theprior authorisation of the appropriate TestBook HelpDesk. The relevant TestBook Help Desk is as listedbelow:

Area/Dealership First line Back-up

U.K. Land Rover Gaydon

European N.S.C./ Distributor Gaydon

North America Land Rover North America (LRNA) Gaydon

Latin & South America,Caribbean.

N.S.C./ Distributor Gaydon

Japan Land Rover Japan Gaydon

Australia Land Rover Australia Gaydon

Rest of World N.S.C./ Distributor Gaydon

HELP DESK

4

EXCHANGE TIMES

TestBooks, Printers, Cables and Power supplies.

For calls received by the relevant Help Desk by14.30 (local time) Dealerships in the countries of theEuropean Union, Austria, Switzerland, Norway,U.S.A. and Australia will receive a replacement uniton the following FEDEX working day.

For calls received by the relevant Help Desk by14.30 (local time) Dealerships in the countries ofEastern Europe will receive a replacement unitwithin 48 hours of the following FEDEX working day.

For other countries FEDEX will use its bestendeavours to provide replacement units as soon aspossible from the date of the original request. Theexpected exchange time will be given at the time ofauthorising the exchange.

The only exception to the times quoted above iswhere delays are caused by circumstances whichare beyond the control of FEDEX.

NOTE: These exchange times are subjectto clearance through local custom control.

CD’s

CD s will be despatched by first class post on thenext working day following receipt of request.

Returns

When an Exchange TestBook has been delivered,you will find paperwork attached to the TestBook.Within the paperwork, There is a contact numberthat you must ring to arrange for a courier to collectthe faulty unit.

Cables and Power supplies need to be returned bypost in the next 14 days.

DEALER RESPONSIBILITIES

To ensure the smooth operation of this process andthe effective management of the limited TestBookstocks there are a number of responsibilities thatmust be observed by the dealer:

1. The instrument should be removed from thetrolley and available for the exchange.

2. Ensure that any C.D.’s are removed prior to thereceipt of the exchange unit.

3. The instrument should be in a safe and cleancondition for the engineers to work on.

4. When a fault is reported to the Help Deskplease report the fault as accurately aspossible and provide all the data required bythe pro-forma TestBook fault report form.

5. Contacting the courier to retrieve the faulty unitmust be done immediately. Failure to do socould result in a charge to the dealer.

NOTE: Observing these responsibilitieswill ensure that we maintain a speedyexchange time, reduce stock shortages

and avoid potential increases in cost.

HELP DESK

5

SERVICE LEVEL

TestBook

TestBook Units that become in-operable due tohardware or software failure will be exchangedunder the support agreement.

Hardware will be exchanged when the unit fails tomeet any area of the operating specification asdetermined by the TestBook Help Desk.

Software failures will be in the followingcircumstances:

i) The TestBook fails to reach the "Welcome" screen.

ii) The TestBook persistently fails to load andexecute data from the compact disc.

iii) Failures caused by the RDS operating system.

TestBook exchanges will not be covered by thisagreement where the software error is found to havebeen caused by unauthorised attempts to modifyTestBook software, or loading of unauthorisedsoftware.

Exclusions

Repair work resulting from the causes detailedbelow are not covered by this exchange contract:

i) Repairs or modifications, including the removal ordamaging of integrity seals, that has not beenundertaken by Agilent Technologies.

ii) Damage caused by the improper use of TestBookincluding unreasonable cosmetic damage.

iii) Usage of the unit outside the agreedenvironmental conditions. (a copy of which can bemade available upon request).

In such cases Agilent Technologies will advise LandRover of the cost of repair and the repair will only beundertaken with the prior written approval of LandRover. In these circumstances Land Rover reservesthe right to pass this cost onto the respective dealer.

Printer

The printer is covered by the support agreement. Inthe event of failure you should report it through yourrelevant TestBook Help Desk and they will arrange areplacement.

It does not, however, cover the inkjet printercartridge and it is recommended, therefore, that youremove the cartridge prior to the exchange as thereplacement printer is not supplied with an inkjetcartridge. New cartridges should be sourced locally.

Printer damage caused by the use of a non-HP or"refilled" inkjet cartridges is specifically excludedfrom the exchange service. Replacement unitsprovided under these circumstances will bechargeable.

Cables

All TestBook cables are covered under thisagreement. Cables which fail should be immediatelyreported through your TestBook Help Desk who willarrange the replacement.

Exceptions

Where new cables are being supplied due to thembeing reported as missing, lost or damaged throughmis-use then these will become a chargeable item.In the event of this you must contact OMITECdirectly.

HELP DESK

6

Trolley and Associated Power Supplies

The electrical and electronic parts of the trolley’s arecovered by this agreement i.e.

2 x power supplies1 x printer power supply1 x mains distribution point

Replacement parts will be shipped directly to thedealer and the faulty parts should be returned by thedealer to FEDEX within 14 days of the receipt of thenew part.

Mechanical parts are not covered and will only berepaired subject to an additional charge.

Compact Discs

Damaged discs due to normal wear and tear can bereplaced through a request to the Help Desk.

HELP DESK

7

TESTBOOK EXCHANGE MATRIX

Item Contact DeliveryMethod

Return Method Notes

TestBook Help Desk Courier Courier Courier will collect once contacted

Printer Help Desk Courier Courier Courier will deliver and collect at thesame time.

Cables Help Desk Courier Post Dealer must return the faulty cablewithin 14 days of the receipt of thenew cable

Adapters Help Desk Courier Post Dealer must return the faultyadapter within 14 days of the receiptof the new adapter.

Trolley PowerSupplies

Help Desk Courier Post Dealer must return the faulty partwithin 14 days of the receipt of thenew one.

Compact Discs Help Desk Post Post Dispose of safely, locally or returnto the TestBook Help Desk

HELP DESK

8

TESTBOOK CABLES

Land Rover Part No. Supplier Part No.

DTC0006A 29053 - 60002

DTC0007A 29053 - 60006 or29053 - 60011

DTC0008A 29053 - 60004

DTC0013A 27091 - 60006 or29053 - 60012

DTC0051A 29055 - 60016

DTC0063A 29055 - 600185063 - 3238 or 5063 -3240

DTT0002A 29053 - 60007

DTC0033A 29053 - 60019

DTC0036A 29053 - 64006

DTC0057A

DTC0061 A 29053 - 60024

DTC0062 B 29053 - 60025

DTC0064 A 29053 - 60026

DTC0020A 29055 - 60002

DTC0021A 29055 - 60003

DTC0022A 29055 - 60004

DTC0023B 29055 - 60015

DTC0025A 29055 - 6000829053 - 64001

DTC0016A 29053 - 64003

DTC0026A 29053 - 60020

DTT0001A 29053 - 60005

Omitec Instrumentation Ltd.Hopton Industrial EstateLondon RoadDevizesWILTSSN10 2EU

TEL: (+44) 01380 729256FAX: (+44) 01380 729277

HELP DESK

9

NOTES

.

HELP DESKTel: +44 (0) 1926 646777

Fax: +44 (0) 1926 647310

HELP US TO HELP YOUPlease ensure you have the following information to hand BEFORE you contact the Help Desk.

Dealer Name and Address: (1) Date:

Corporate ID: (2) Telephone No: (including area code) (3) Fax No: (including area code) (4)

Contact 1: (5) Contact 2:

TestBook Serial/Model No: (located on rear of screen) (6) Screen Reference/Node ID: (alpha-numeric data displayed top lefthand corner of the screen).

Data CD Ref No: (printed on CD/displayed on welcome screenunder "i" button).

RDS Release No: (displayed top right of screen)

Vehicle details: (including model/engine/transmission/derivative) Model Year: VIN:

Reported fault with the vehicle:

Full details of test being used: Error message displayed:

Full details of problems encountered using TestBook: Cabling diagram used:

Other Comments: