KUMARAN.MANI Product Support Engineer

Mobile: +971-50-8794409 Email: kumaranviji228@gmail.com

Qualified and efficient management professional with 17 years of vast experience in automotive field (Commercial Vehicles, Construction Equipment’s and power generators)

Administration, client relations and customer service. Possess sound knowledge in Spare parts, warehousing, purchasing and inventory

Sound judgment, planning, problem solving, organization and communication skills. Presently looking for a more challenging work profile to share gained knowledge.

10 years of Proven Gulf Experience Inventory & Materials Management Excellent ability to work under pressure Strong team building & leadership skills Excellent Customer Service Skills Strong Negotiation – Coordination Skills Commitment to Service Excellence

Product Support - Al Shirawi Enterprises L.L.C, Dubai, UAE Jan 2012 to till date

Dubai – U.A.E. Which is the sole dealer of Commercial Vehicles (Scania Trucks, Scania Buses), Construction equipment’s (Case, Manitou, Still)

Plant workshop coordinator - Arabtec Construction L.L.C Dec 2005 to Dec 2011

Dubai, UAE, construction giant with multinational contracts in UAE.

Service Engineer- Electro Controls L.L.C Nov 2001 to Nov 2005

Coimbatore, Tamil Nadu, India, Authorized Spares & Service dealers for all Kirloskar Make Engines.

Apprenticeship Trainee - Agricultural Engineering Department Nov 2000 to Nov 2001

Coimbatore, Tamil Nadu, India.

Agricultural Engineering Department for Operation and Maintenance of Agricultural equipment

Final inspection Supervisor - Ashok Leyland Ltd Mar 1999 To Mar 2000

Hosur, Tamil Nadu, India. Ashok Leyland Ltd, Plant-II, The first Indian Automobile Manufacturer

Quality line inspector - Rajsriya Industries May 1998 to Feb 1999

Hosur, Tamil Nadu, India.

Specialized in the manufacture of components for TVS spare parts.

Kumaran. Mani CV – Page 1 of 3

Product Support - Al Shirawi Enterprises L.L.C, Dubai, UAE

Plan and carry out direct sales and marketing activities to new and existing customers, always keen to their

grievances about the parts and products, clearing their misgivings and products, clearing their misgivings

and convincing of genuine products.

Improve sales turn over for the company and aim to achieve sales growth to the stipulated target.

Determine part sales objectives and targets and ensure compatibility for same with dealer productivity and

provide assistance to all customers.

Generate monthly reports to monitor sales performance, analyze sales and market trends. Monitor current

customer base and recommend strategies to attain more clients and ensure optimal level of customer

satisfaction by adhering to company guidelines and policies.

Maintaining customer database and good customer relations. Develop effective parts processes for both internal and external customers and maintain an inventory for all service departments, workshop.

Plant workshop coordinator - Arabtec Construction L.L.C

The major responsibilities include preparing of daily workshop statements, notification of work order, PMV

technical appraisal etc, commissioning of new machines.

Supervision in repair and trouble shooting of power generator like (CAT, Perkins and Cummins, earth

moving equipment’s like wheel loaders, backhoe loaders, telescopic handlers (CAT, JCB AND KOMATS’U)

and prime movers (IVECO, MERCEDES & SCANIA etc.)

Coordinating with dealers of Machineries & Tools for warranty services and with sites/ projects. Regular

follow up in procurement procedures. Inspection of materials before delivering to site and raising NCR in

case of discrepancy. Active participation in safety and housekeeping committees. Imparting training and

education to all categories of employees.

Service Engineer- Electro Controls L.L.C The major assignments were operation and maintenance of captive power house 2.5 MW multi fuel(HSD

&HFO) engines (make: SEMT Kirloskar – Pielstick ) and diagnosing faults, Fuel and lube oil separation systems (Alfa Laval Separators). Sole responsibility for overhauling of all Kirloskar make engines up to 2.5MW capacity.

Synchronization of 2.5MW DG with 5MW supply from state electricity board, Analysis and trouble shooting of all technical problems, preparation of job cards, monitoring of annual maintenance schedule, Conducting tool box meeting regularly and special tools handling and maintenance

Apprenticeship Trainee - Agricultural Engineering Department.

Major activities were preventive maintenance and troubleshooting of departmental vehicles and equipment’s. Assisting senior engineers for major overhauling, field work and store activities.

Final inspection Supervisor - Ashok Leyland Ltd

Responsibilities were mainly periodic analysis of PDI points in vehicles to find out the possible causes for

the most repetitive defect points.

Associated with QC engineer for organizing the defect free components in the assembly line .PDI of export

Vehicles based on overseas requirements and to ensure the vehicles comply with emission standards.

Inspection and clearance of army vehicles (STALLION MARK III).

Professional Experience

Kumaran. Mani CV – Page 2 of 3

Quality line inspector - Rajsriya Industries

Inspection of two wheeler parts which include exhaust systems for entire range from moped to motorcycles, various types of foot rests, mud-guards & fork assemblies, carrier assemblies etc as per the quality specifications.

Diploma in Mechanical Engineering from Tamil Nadu, India .Passed in First class

Automatic Gear – Light vehicle (Dubai) Expiry Date : 31-Mar-2023

Web Technology : Adobe Photoshop, Auto Cad

Office Automation : MS Office, Oracle & Omega

Details

Date of Birth : 02-July-1979 Nationality : Indian Marital Status : Married Passport Number : L 3442127, Valid till Passport Expiry Date : 23.07.2023. Languages Known : Tamil, English, Malayalam and Hindi. Visa Status : Residence Visa Present Address : Al Shirawi Enterprises LLC Post Box No. 7427, AL Qouz, Dubai. U.A.E Contact Number (India) : +91-9942530392, +91-996501520, Permanent Address : Arasampatti (P.O) . Pochampali (T.K) Krishnagiri ( D.T) Pin Code:635201 Tamil Nadu, India. Reference : Available upon request

Educational Qualification

Software Exposure

Personal Details

Kumaran. Mani CV – Page 3 of 3

Driving License