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ABBREVIATIONS AND ACRONYMS
ACBF African Capacity Building Fund
CCZ Consumer Council of Zimbabwe
CPI Consumer Price Index
Director of census &
statistics
Deputy DirectorSocial and Population MUNGATEMUNGATEdivision T
Assistant Director
Census and Surveys Branch
Deputy DirectorEconomic Statistics Division
Assistant Director
Social Statistics
Household Surveys
Population Census
Computing
DTP and Printing
Health and Vital Statistics
Environmental Statistics
International Migration and
Tourism
Employment and Education
Judicial Social Welfare Statistics
Social indicators and Living Conditions
Gender Statistics
Assistant Director
Production Statistics
Assistant Director
Income Analysis
Agriculture Statistics
Foreign Trade Statistics
Production Statistics
National Accounts Statistics
Financial Statistics
Prices Statistics
Informal Statistics
Training
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY CSO Central Statistical Office
CSPro Census and Survey Processing System
GDP Gross Domestic Product
ICP International Comparison Programme
NGO Non Governmental Organisation
RBZ Reserve Bank of Zimbabwe
SDF Statistical Development Fund
UN United Nations
WB World Bank
IMPS Intergrated Micro Computer Processing
ISSA Intergrated System for Survey Analysis
KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 2
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
TABLE OF CONTENTS
Abstract i
Executive Summary ii
Acknowledgements iii
CHAPTER ONE
1. Historical Development (ZIMSTAT) .1
1.2 Organisational Culture 2
1.3 Vision 2
1.4 Mission Statement 3
1.5 Core Values 3
CHAPTER TWO
2.1 Principal Services and Characteristics 3
2.2 The main markets/clients served by ZIMSTAT 4
2.3 The industry in which ZIMSTAT operates 6
2.4 The principal products or services 7
2.4.1 The principal products from the Prices Statistics Section 7
2.4.2 Products from the Finance Section 12 KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 3
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY 2.4.3 Products from the National Accounts Section 14
2. 5 The suppliers of the main inputs 15
2.6 Main sources of competition and the company’s position in rivalry 17
2.7 Impact of the changing environment, social attitudes, and the economy and
government policies upon 18
2. 8 The types of technology used at ZIMSTAT 23
CHAPTER 3
3.1 Organizational Structure 26
3.2 Organisational Chart 27
3.2.1 Finance (Accounts) Section 28
3.2.2 Human Resources 30
3.2.3 Administration 31
CHAPTER 4
4.1 The Work roles, tasks and responsibilities 32
CHAPTER 5
5.1 The organisation’s strengths 36
5.2 The organisation’s weaknesses 38
CHAPTER 6
6.1 The organization’s opportunities 41
6.2 The organisation’s threats 43
CHAPTER 7
7.1 ZIMSTAT’s successes as measured by its mission and declared objectives 45
CHAPTER 8
8.1 The Market/Clients’ perceptions of ZIMSTAT and its operations 48
CHAPTER 9
9.1 Differences/discrepancies between the degree programme and the work practices
carried out at ZIMSTAT 50
9.2 Personal Developments 52
9.3 Recommendations 54
9.3.1 Recommendations to the organization 54
9.3.2 Recommendations to the Department of Accounts 55 KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 4
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY 9.3.3 Conclusion ..55
Abstract
This report is prepared in partial-fulfilment of the requirements of the Bachelor of
Accountancy Honours Work Related Learning experience that spans for the months
academic obtained at the Central Statistical Office (ZIMSTAT) - Harare. Information
contained in this report was acquired through “day to day activities” and CSO
publications. The report seeks to portray a conceptual framework of my experiences
during the era of my industrial attachment at ZIMSTAT. The report will highlight the
organizational background of CSO, its operations, the resulting products and services it
offers, giving an overview of how the theory I acquired at the university managed to
simplify the duties I performed during my period in the Administration and Finance
Section.
KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 5
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
Executive Summary
The thrust of this report is to unveil in detail and precisely the work experience at
ZIMSTAT. The report outlines the responsibilities, processes of work and duties
undergone in each respective department. The writer introduces the brief history of
ZIMSTAT, its vision, the mission statement and the organizational structure. The second
section concentrates on the nature of ZIMSTAT, strengths, weaknesses, opportunities and
threats. The other chapters outline the personal and professional development gained by
the student during the attachment. The student ends up by concluding the report and
making some recommendations to both the organization of attachment and Bindura
University.
KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 6
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
Acknowledgements
I would like to extend special regards to my family especially my mom and above all, the
Almighty God for giving me the grace and the strength that has brought me this far,
prospering during my months of my work-related learning. I also wish to express utmost
gratitude to Mr S Divirimwe for the financial and spiritual support they gave. May the
Lord continue to bless them abundantly.
Special mention goes to all Central Statistical Office staff and management for creating
an environment suitable for work and training of students. My earnest gratitude goes to
my supervisor Mr Chijokwe, my work mates, Mr Mutodzaniswa, Miss Mucharonza, Mr
Ngwenya, Mr Washaya and all my fellow students also on attachment for the knowledge,
support and motivation given during the period of attachment.
I’m extremely grateful to lovely friend J Mutanha for reading the first draft of the
manuscript, making helpful suggestions and making me more firm to the challenges of
life
KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 7
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
Chapter 1
1.1 Historical Development
The British South African Company (BSAC) established a Record and Statistical
Department in 1884 and the following year the first census was carried out in Bulawayo
in which the Mining Commissioners supplied estimates of the mining population and the
Civil Commissioner provided the urban figures. An Inter-Censal Demographic Survey
was then carried out in Salisbury (now Harare) in 1897 and information was collected
through the Acting Magistrate. By 1924 a number of offices operated independently in
the collection of statistics;
vital statistics were collected by the Public Health Department
criminal statistics by the Law Department
cattle statistics by the Veterinary Department
Postal statistics by the Post-master General, and so on.
In 1928 all the different statistical offices were harmonized together to form a Statistical
Bureau. The Statistical Bureau started operating in 1929 under the Ministry of Home
Affairs, it consisted of a trained Government Statisticians, Investigators, and Statistical
KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 8
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY Clerks. In 1955, a Census and Statistics Act was passed and this saw the Statistical
Bureau joining the Ministry of Finance and Commerce before it then moved to the
Ministry of Economic Affairs in 1960. The following year the Department then changed
its name to Central Statistical Office and was transferred to the Ministry of Finance and
Economic Development in 1981.Following the split of the Ministry of Finance and
Economic Development into two separate ministries in April 2005 it then operated under
the Ministry of Finance. The CSO presently holds a semi-autonomous status. It was
renamed Zimbabwe National Statistics Agency (ZIMSTAT). It is now expected to ensure
efficiency and accountability.
1.2 Organizational Culture
The culture of an organization is an amalgamation of the values and beliefs of the people
in an organization. It can be felt in the implicit rules and expectations of behaviour in an
organization where, even though the rules are not formally written down employees
know what is expected of them. It is usually set by management whose decisions on
policy usually set up the culture of the organization. The organization culture has values
and beliefs that support the organizational goals. The culture of the organization if it is
positive and helpful can help to motivate the staff. An organization culture needs to be
managed in order to maintain a positive culture and hence the need to have a clearly
defined vision and mission statement, and the core values.
1.3 Vision
To be the leading world class producer of national statistics
1.4 Mission Statement
To contribute to national development through the production and dissemination of
timely and accurate national statistics that facilitate:
Policy formulation
Planning and decision making KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 9
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
Evaluation and research
Transparency and good governance
-This will be achieved using automated technology with highly skilled and motivated
staff.
1.5 Core values
In pursuit of the mission, the office holders shall be respectful, courteous, open,
transparent and responsive to both users and suppliers of data. This will ensure high level
of confidentiality of information in producing a high quality statistical service with
professionalism and integrity
CHAPTER 2
ZIMSTAT OPERATIONS
2.1 The principal services and characteristics
ZIMSTAT has a wide range of services to boast of. This is because of having a pool of
highly educated task force, coupled with a comprehensive data base and a wide range of
advanced technology. Some of the services offered by ZIMSTAT and their characteristics
are:-
Disseminating official statistics
ZIMSTAT is responsible for the production and dissemination of timely and accurate
national statistics such as inflation figures and poverty datum lines. Stakeholders also
obtain statistics such as GDP statistics, Health statistics, Labour statistics, Agriculture
statistics and Crime statistics among other services.
Carrying out surveys
ZIMSTAT also carry out surveys for other organisations. Taking for example Non
Governmental organizations such as the International Monetary Fund, United Nations,
POTRAZ and UNICEF often assigns ZIMSTAT to carry out surveys for them. KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 10
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
Data capturing services
ZIMSTAT also offers the services of data entry to other Government departments, Non
Governmental organisations and other institutions, with its pool of technology and its
well experienced and highly educated staff.
Training services
The organization also offers training services to its members of staff, parastatals such as
Tobacco Research organizations and the Central government. ZIMSTAT offers training
in areas such as mathematics, statistics, computing science and economics up to diploma
levels.
Data processing services
The Zimbabwe National Statistics Agency has data processing services on offer. The
organization processes data for other institutions since it has a wide range of efficient
technology, a highly experienced and competent staff. ZIMSTAT can carry out a survey
for an organization, enter the resulting information from the survey into a computer using
a relevant software package and proceed to process the data.
Advisory services
The Zimbabwe National Statistics Agency also has advisory services in place using its
comprehensive data base, highly educated and experienced staff. Taking for example the
Prices Statistics Section offer advisory services such as the revaluing of money balances,
prices, salaries and assets using the Consumer Price Index.
Sample design services
The organization also offers sample design services. In this case, the organization helps
other institutions in determining the sample size and the sample frame for the surveys that
they would want to execute.
2.2 The main markets/clients served by ZIMSTAT KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 11
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
ZIMSTAT served a number of stakeholders and has a wide market for its products
and services. Some of the stakeholders include:-
The Government
Financial Institutions
Business fraternity
Non Governmental Organizations
Individuals
The Government
The government is the major user of official statistics and therefore the main market
served by ZIMSTAT. The government obtains statistical information from ZIMSTAT
which it then uses in planning and policy formulation, through its departments and
ministries. Taking for instance, the government through the ministry of finance uses the
CPI which is a product of ZIMSTAT, in determining the tax bracket .The ministry also
makes the national budget using the CPI (inflation figures).
The government, through the Reserve bank, also makes and announces the monetary
policy and the fiscal policy with the aid of the CPI. The monetary authorities set the
interest rates and the exchange rates by use of CPI. Government also gets health statistics,
employment statistics, GDP statistics, criminal statistics etc from ZIMSTAT to use in
macro economic policy formulation.
The Financial institutions
Financial institutions like commercial banks, merchant banks, building societies, and
discount houses obtain statistical information of vital use from ZIMSTAT. In particular,
the CPI to determine the interest rates and the exchange rates and in principle the
exchange rate between two currencies should equal the inflation rate. Investors use the
CPI as a benchmark on what they should expect on their portfolios. They also use the CPI
to allocate funds to those assets that beat inflation so as to preserve their wealth.
-The business fraternity
KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 12
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY The business organizations in form of private and public companies all use statistical
information provided by the ZIMSTAT to adjust prices for their products and also to
adjust wages and salaries for their employees. Companies also value their assets using the
CPI. In most cases assets have to be adjusted in line with the inflation trends so as to at
least maintain the purchasing power.
The Non Governmental Organizations (NGOs)
The international organizations and the NGOs such as the International monetary fund
(IMF), UNICEF, United Nations (UN) and the World Bank (WB) etc, also serves as
markets for products from the ZIMSTAT. We find that these international boards obtain
vital statistical data from ZIMSTAT which they use in assessing things like standards of
living for countries and also comparisons between countries. They get GDP statistics
from ZIMSTAT which determines if the economy is growing or not and also gives
income per capita. Statistics would then help these boards to the areas which need
attention.
The Individuals
The people also need products provided by ZIMSTAT, meaning that they are one of the
main stakeholders of ZIMSTAT. We find that people are keen to know the inflation rate
and the Poverty lines for various reasons. People would want to know health statistics, for
example the number of people dying of HIV/AIDS on a weekly or monthly basis, etc.
People would also want to know the crime rate, the rate of unemployment, GDP statistics
and many other statistics.
2.3. The industry in which ZIMSTAT operates.
The ZIMSTAT operates in the service industry and has the responsibility of carrying out
surveys, measuring, communicating and timeously disseminating information
nationwide. This is a very expensive business for individuals and small companies to
venture. Therefore, the Zimbabwean Government finances activities within the
ZIMSTAT. ZIMSTAT has been transformed into a semi-autonomous organization, that
is, half owned by the Government and half by the public. KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 13
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
Despite huge cash outflows encountered in producing all sorts of statistics, the ZIMSTAT
is non profit making but is there to provide information to the public and businesses so as
to ensure consistence in policy formulation, planning, budgeting, pricing and valuing
assets.
Operations at ZIMSTAT are based on the belief that one can only manage what he can
quantify. Thus, ZIMSTAT is there to ensure that public and private businesses are
managed properly so as to achieve high standard of living and economic growth.
Data is obtained through surveys carried out from the country’s ten provinces. Surveying
is the process of collecting data, which requires good public relations and ideal
questionnaires. Since surveying is very expensive, not every outlet is surveyed but a
sample (part of the population) of which must represent the total population. Therefore,
the industry requires skilled personal to determine a sample that represents the total
population.
2.4 The principal products or services.
The outputs of ZIMSTAT come mainly in the form of official statistics, skilled
manpower, digitalized maps, consultancy services and the sample frames or business
registers. However official statistics vary with each and every department and section.
I’m going to explain official statistics in accordance with departments.
.
2.4.1 The principal products from the Prices Statistics Section
This section is responsible for the calculation of indices that measure changes in cost for
consumers, producers, contractors and others. The major publications from this section
are the consumer price index, producer price index and poverty datum lines. The section
also conducts the International Comparison Programme on behalf of the Zimbabwean
Government.
The section has the responsibility of collecting data, editing, analysis and computing the
indices accordingly. The section has the responsibility of giving explanations about the KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 14
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY computation and the use of any of the above-mentioned indices to any interested party. In
general, the indices are positively correlated since they all measure changes in cost of
goods and services.
The Consumer Price Index (CPI)
The Consumer Price Index is considered the most widely measure of inflation which is
the rate at which the purchasing power of consumers is falling i.e. increase in prices. It is
thus regarded as an effective indicator of fiscal and monetary policies pursued. The CPI
consists of a basket of goods tracked from month to month and services which are mainly
bought by consumers for final consumption. The result of
the calculations is an average at which the rate of prices of goods and services will be
changing. The collection points are widely distributed (in both the rural and urban areas)
over the country to even out price fluctuations in provinces.
Uses of the CPI and inflation rates
The Consumer Price Index is considered the most widely measure of inflation which is
the rate at which the purchasing power of consumers is changing; inflation is derived
from the Consumer Price Index figure.
a. Is used to measure of inflation as it affects households and thus provides a benchmark
on what investors should expect on their portfolios. The aim is to allocate funds to
those assets that beat inflation so as preserve one’s wealth.
b. The CPI is used as an adjustment factor or coefficient for indexation of prices, wages
and salaries and valuation of assets. It is used mainly used for deflating GDP figures
so as to come with constant prices compared to one base year. In most cases assets
have to be adjusted in line with the inflation trends so as to at least maintain the
purchasing power. In accounting, financial statements have to be adjusted in
accordance with inflation which prevailed in the period under review in
hyperinflationary environments as the one currently obtaining in Zimbabwe. In KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 15
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
accordance with the provisions of the IAS 29, accounts in hyperinflationary
environments have to be adjusted for inflation. It is therefore important that the
ZIMSTAT publishes reliable figures which would allow for accounting statements to
show true and fair view.
c. CPI is an important instrument for formulation of monetary and fiscal policies.
Monetary authorities set interest rates and exchange rates by use of inflation figures
derived from the CPI. In principle, the exchange rate between two currencies should
be equal to the inflation differential over the period. Fiscal authorities use it to
determine tax brackets. The purpose of any policy is to create a stable macro
environment so that inflation remains low. In a world of little or no Government
interference, the inflation rates should save as a barometer as to what the exchange
rate should be. This is in line with the theory of Relative Purchasing Power Parity
which states that expected inflation differentials between two countries should be
equal to the future exchange rate. This means that the currency with the higher
inflation should depreciate against the low inflation rate currency. Exchange rates
should adjust according to trends in inflation. Due to Government interference
through the RBZ, the exchange rate is being held constant defying the basic economic
fundamentals. This is another factor which has driven inflation due to speculation
through the black market where the exchange rate is allowed to depreciate in
accordance with the obtaining inflation rates. Most developing countries use a
crawling peg in exchange rate management and these are arrived after factoring in
inflation movements.
The Producer Price Index (PPI)
The PPI is a quarterly index that measures changes in the cost of production. It is the
inflation experienced by producers. It measures changes in the cost of inputs or raw
materials used in the production process and sometimes have corollary effects to the
Consumer price index. This is because producers have the tendency to pass over the
burden to the final consumer.
KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 16
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY To calculate the PPI, we find the price relative and multiply it by the previous index
which is used as the weight. The PPI is most widely used by producers in adjusting their
prices and in budgeting so as to ensure sustainability and consistence in supply and thus
protecting their reputation.
Poverty Datum Lines (PDL)
The Poverty Datum Line (PDL) is defined as the cost of a given standard of living that
must be attained if a person is deemed not to be poor. The PDL can be broken into two
parts namely
(a) The Food Poverty Datum Line (FPDL)
(b) The Total consumption Poverty Line (TCPL)
The FPDL represents the minimum consumption expenditure necessary to ensure that
each household member can consume a minimum food basket representing 2100 kilo
calories (assuming all expenditures were devoted to food). This implies that an individual
whose total expenditure does not exceed the food poverty line is deemed to be poor. The
total consumption poverty line represents the minimum consumption expenditure for all
the expenditures (food and non food items) necessary for a family of five to be deemed
not poor. The TCPL is always a figure above the FPDL since the food poverty line
constitutes part of the total consumption poverty line. Therefore the two are positively
correlated.
International Comparison Programme( ICP)
The ICP is an international program being carried out in many countries and continents.
However, not all countries are participating in the exercise. It is being administered by
the United Nations and World Bank through various continental bodies for easy
coordination. The two bodies are also responsible for funding the project, as some of the
countries do not have the capacity to bankroll it on their own. In Africa, the African
Development Bank (ADB) is coordinating it and countries have been grouped according
to the official languages used to allow easy exchange of notes. KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 17
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
This program resulted from the difficulties inherent in inter-country
Comparisons using the traditional Gross Domestic Product (GDP) Approach. Therefore,
the programme seeks to enable the calculation of a special type of exchange rate known
as the Purchasing Power Parity (PPP) which is based on the comparison of prices and
thus reflecting the market reality. This would also allow economists to compare wealth in
participating countries to determine countries where donor funds can be allocated.
The main aim is to come up with an average price from the basket of the goods andservices that was constructed after wider consultations with country representatives.
Objectives of ICP
To calculate the Purchasing Power Parity of the currency combinations in the
basket and this shall be used for conversion of GDP figures to one currency for
comparison sake which is normally the US Dollar(US $). However, difficulties
arise in determining the exchange rate for two currencies that not are heavily
traded. There are some deliberate policies in some countries to ignore the Relative
Purchasing Power Parity which states that exchange rates have to adjust to
changes in consumer price indices between countries. The ICP takes into account
inflation movements as the same products in its basket are the ones used for
calculation of the CPI and inflation.
The information produced will be used to calculate and update poverty datum
lines in each region. The exercise is being used to identify needy areas where
donor funds should be apportioned. The Poverty Datum Lines for each country
will be converted into the US dollar using the purchasing power parity of the ICP
results.
To assist in decomposing the GDP and its sub-aggregates as use of multiple
currencies does not assist in making inter-country comparisons. In this regard the
GDP figures of the participating countries are converted to one currency using the
KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 18
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
recalculated PPP’s. It becomes easier to directly compare the standards of living
across countries under the different sub-groups.
However its major weakness is that it does not include expenditure on education
and acquisition of assets by industries (Gross Capital Formation) which are vital
components in any country. It is then difficult to compare the results at national
level. It is only comparable at household level.
2.4.2The principal products from the finance section
Financial Statistics are aggregates that measure and quantify monetary flows (i.e. income
and expenditure) and stocks (such as assets and liabilities) existing in the economy of a
country (in this case Zimbabwe).The Finance Section is responsible for compiling all
finance statistics ranging from interest rates, exchange rates, Local and Central
government expenditures just to mention a few. Monetary flows are measured over a
period of one year while stocks are given at any point in time. The data refers to the
income and expenditure and source of origin. Financial statistics are essential for
planning, monitoring, evaluation and control. This section collects processes analyses and
disseminates data on financial statistics covering issues from various sectors of the
economy.
The Finance section is also responsible for managing the database or such data obtained
from the following institutions by way of secondary surveys. The data is mainly collected
from the following institutions;
Local Government
Non-Profit making organizations
Financial institutions (Commercial and merchant banks, discount houses, building
societies and the RBZ)
Central Government for Parastatals
Quoted companies
KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 19
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY Uses of financial Statistics
Financial aggregates provided are an important part in national accounts compilation.
They are used for;
Making comparative studies by researchers, economists.
Economic analysis by international bodies such as the IMF and World Bank.
Formulation of monetary and fiscal policies
Making investment decisions
The main task of the section is to just capture historical data and creating the database. It
plays a complementary role to the RBZ.
Banking Statistics
These statistics refer to the gathering and analysis of information from the financial
services sector. The ultimate aim of gathering the financial statistics data is to come with
a Capital Accumulation Account. National Income Questionnaires are sent to all financial
institutions concerned. The information required would be on Income and Expenditure
(Profit and Loss Account) and Capital Account (Balance sheet). This information is also
vital in the production of the Gross Fixed Capital Formation which is a main element in
production of GDP figures.
Questionnaires are returned to the section together with each bank’s documents, the data
is then aggregated into its respective sectors namely merchant banks, commercial banks,
discount houses and building societies. After aggregating the information according to
the specific line of business, they are aggregated for the whole industry.
Information is obtained mostly from the published year-end accounts and the RBZ’s
monthly reviews which show;
Money supply growth
Demand deposits of commercial banks
Assets and liabilities of Commercial banks KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 20
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
Interest rates for different banking products and banks.
Advances made
The aggregates are then used to compile the Quarterly Digest of Statistics. The
Department is there to complement the efforts of the RBZ in compilation of financial
statistics.
2.4.3 Products from the National Accounts Section
This National Accounts section is responsible for undertaking surveys and calculating
indices such as
Calculating Gross Domestic Product by industry of origin namely agriculture,
Finance and Insurance, Education, Mining and Quarrying, Health and others.
Calculating Gross Fixed Capital Formation – this seeks to assess the change in the
fixed assets in the economy from the previous period. Revaluations are also
included in the calculations.
Conducting Income, Consumption and expenditure Surveys
Compilation of the Central Government’s transactions
Gross Domestic Product (GDP)
The GDP is a measure of the total domestic economic activity (production of goods and
services) in a period, which is normally one year to allow for comparisons. It is the sum
of all income earned by the production of goods and services on the Zimbabwe economic
territory, wherever the earner of income may reside and is a valuable economic
barometer. GDP is equivalent to the value added to the economy by this activity. Value
added can be defined as income less intermediate costs. Nominal GDP growth reflects
both changes in the economy and price changes (inflation) over the accounting period.
The GDP is calculated at both the market and constant prices in order to eliminate the
impact of inflation.
Gross Fixed Capital Formation (GFCF) KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 21
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
It is the total value of a producer’s acquisitions less depreciation and disposals of
fixed assets within an accounting period plus certain additions to the value of non-
produced assets realized by the productive activity of institutional units. It simply
measures the changes in value of fixed assets inclusive of revaluations.
Change in Stocks
It is equal to the value of stocks acquired less the value of inventories disposed of
during the year. Changes in inventory relate to finished goods, work in progress
as well as materials acquired for production of goods and services.
The Gross Capital Formation gives an indicator as to which direction the economy is
headed, as its components are the mainstay of the economic activities. In a growing
economy, it has to show an upward trend and in times of recession it usually goes down
or the rate of growth is stifled.
2.5 The suppliers of the main inputs
The main inputs for the production of products or services at ZIMSTAT are primary and
secondary data, financial resources, material resources, human resources and legislation.
The suppliers of primary data and secondary data depend on the survey being carried out
and the indices aimed to be produced. Below is a list of the main suppliers of the main
inputs:
The suppliers of main inputs are :-
The Government
Non Governmental Organisations
Households
Retail outlets and Wholesalers
Prisons and police offices
Hospitals and clinics
Education institutes
Banks and other financial institutions KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 22
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
The Government
The Government is the major supplier of the financial resources to the Zimbabwe
National Statistics Agency. Funds required by ZIMSTAT for data collection, data
processing, and dissemination of Official statistics are provided for by the Government in
the National Budget. Financial resources would then be accessed by the organization
through the Ministry of Finance which ZIMSTAT operates in. The Government also
provides material resources needed by ZIMSTAT. We find that the Government also
supplies material resources such as vehicles, computers, printers, furniture among others.
Non Governmental Organisation
The NGOs provide donor funds and material resources to finance the operations of
ZIMSTAT. The funds are deposited into the treasury so that ZIMSTAT will access them
through the ministry in which it would be housed at that time.
Households
Households are one of the major suppliers of inputs in the form of information to
ZIMSTAT. They supply information depending on the survey at hand and the
questionnaire being administered. Taking for instance when ZIMSTAT is carrying out a
Census survey, households supply information on the number of people dwelling in a
housing unit. When ZIMSTAT conducts an Agriculture and Livestock survey,
households give information on the number of livestock they have, the inputs they put on
their land and the output they yield per hectare of land.
Retail outlet and Wholesales
Selected retail outlets supply information on prices of goods and services in the consumer
basket. Some of the supermarkets selected in Harare are TM, OK, etc. The other outlets
include newspaper companies, insurance companies, e.t.c. The prices information enables
ZIMSTAT to compute the Consumer Price Index (Inflation rate) and the Poverty Datum
Lines.
KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 23
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY Wholesales also supply information to ZIMSTAT in the form of prices of commodities.
Outlets on the sample include Jaggers, Mohamed Mussa and Red Star wholesalers. The
prices given by wholesalers enable computation of CPI and PDL.
Prisons
The prisons supplies ZIMSTAT with figures on the number of prisoners in prisons, the
number of various crimes committed in different parts of the country each day, in a week
or in a month. These figures enables ZIMSTAT to calculate the number of cases
committed for example, how many people are committing suicide, so as to come up with
prison and crime statistics.
Hospitals and clinics
Hospitals and clinics supply ZIMSTAT with important information which when
compiled leads to health statistics which shows vital information like the rate at which
people are contracting HIV/AIDS every month, the number of people dying of
HIV/AIDS every month and the infant mortality rate.
Education institutes
Schools and colleges supply ZIMSTAT with information on the figures of school fees
they would be charging per pupil and these are used in the calculation of CPI and PDL.
Banks and other financial institutions
Merchant banks, Commercial banks, building societies and discount houses supply vital
primary and secondary data which is of great importance in the production of finance
statistics. Most of the information is obtained from the published year-end accounts and
the RBZ’ monthly reviews which shows Assets and Liabilities of commercial banks and
demand deposits of commercial banks etc. Information would be on Income and
Expenditure and the Capital Account (Statement of financial position).The information is
also vital in production of Gross Fixed Capital Formation which is a main element in the
production of GDP figures.
KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 24
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY 2.6 Main sources of competition and the company’s position in rivalry
The Zimbabwe National Statistics Agency as a non profit making organisation which
requires a vast capital outlay initially in its formation and in its day to day operations, it
faces little competition from other organisations. ZIMSTAT is second to non in the
provision of official statistics.
However there are some organizations which carry out surveys and produce products or
statistics similar to that of ZIMSTAT. Organizations such as The Consumer Council of
Zimbabwe (CCZ) conduct surveys to produce a measure similar to the Poverty Datum
Line produced by ZIMSTAT. The difference lies in the nature, items and content of the
consumer basket. The CCZ like ZIMSTAT produces its PDL on a monthly basis.
The other sources of competition stems from the other government ministries which
produces statistics of their activities. Taking for example, the Ministry of Health produces
some health statistics, while in another example the Ministry of Trade produces statistics
on trading activities of the country. We also have organizations like the Zimtrade which
is in the business of trade, producing statistics at the end of a certain period. ZIMSTAT
on the other hand would be producing such statistics.
The Central bank on the other hand produces banking and finance statistics just like
ZIMSTAT. So as a result we can see that the organization experiences some competition
though not very stiff, maintaining the first position in the rivalry.
2.7 Impact of the changing environment, social attitudes, the economy and
government policies upon:
a) the market served
There is a mutual relationship between ZIMSTAT and the market that it serves. The
society largely depends on ZIMSTAT for the satisfaction of its needs, such as products KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 25
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY and services; conversely, ZIMSTAT depends on its environment for such resources as
raw materials (in the form of data) and the market for its products in the form of
statistical information, and indices.
The market served by ZIMSTAT consists of institutions such as the Government and its
departments, the Reserve bank of Zimbabwe, the business fraternity, the NGOs, the
financial institutions and academic institutions.
Effects of the technological environment upon the market
Changes in the environment is generally a manifestation of technological innovation or
the process through which man’s capabilities are enlarged Technological innovation
originates in research and development by business and the government, and it results not
only in new machinery or products but also in new processes, methods and even
approaches to management that brings about change in the environment.
b) Effects of technological innovation upon ZIMSTAT
The most outstanding characteristic of technological innovation ZIMSTAT is that it
constantly accelerates the rate of change. Technological innovation at ZIMSTAT has led
to higher productivity of statistical series. During the past few years, ZIMSTAT used to
produce official statistics using manual methods using calculators and typewriters.
However this was not very efficient, but thanks to technological innovation, the
organization can now use efficient technology, in the form of computers, printer etc, in
the production and dissemination of national statistics.
Moreover, advancement in technology led to the creation of complexity that is complex
products can now be produced using complex production processes, which make new
demands on the management of ZIMSTAT. With better technology ZIMSTAT can now
present their products in a better way. With the aid of heavy duty printers, mass
production of leaflets for publication is now possible.
KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 26
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY The website of ZIMSTAT as part of technological innovation has many advantages. We
find that using the website, ZIMSTAT can easily obtain the views and comments from
the public and the other government departments from the emails send to the organisation
via the website. These commends helps the management to improve their products or
production processes.
In most cases technological innovation means more pressure upon the management and
the government to facilitate the adoption of the new technology, which might end up
straining the resources of the organization and the government. However in a country like
Zimbabwe with limited capital, management may have to give constant attention to the
use of labour intensive technology not only to easy the pressure on the demands for
capital but to provide more employment too.
Technological progress therefore affects the business as a whole, including its products,
its life cycle, its supply of materials, its production process and even its approaches to
management.
Effects of the economic environment upon ZIMSTAT.
The economy is influenced by technology, politics, social and the international
environment while itself asserting some influences on these variables. The most
important interfaces between the economic environment and the business concern the
economic growth rate, consumer incomes, inflation, monetary and fiscal policy, and the
fluctuations in these variables.
The operations of ZIMSTAT are to a lesser extent affected by changes in the economic
environment. Of the variables of the economic environment we find that it is inflation
which has a significant impact on the operations of ZIMSTAT.
Firstly we find that with a hyper-inflationary environment, budgeting for the organization
is difficult. Prices for different items are rising on daily basis. As matter of fact the
organization would have to constantly make supplementary budgets due to inflation. We KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 27
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY also find that due to inflation big surveys such as the Population Census and the Income,
Consumption and Expenditure Survey would be difficult to conduct. We find the money
which would have been allocated for the surveys to be conducted in a period of twelve
months end up being sufficient to cater for three months, meaning that the both
ZIMSTAT and the Ministry of Finance would constantly have to make supplementary
budgets .
Moreover, inflation causes a situation of apparent profit, while the organisation’s capital
is being eroded all the time. It makes cost accounting and the financing of credit difficult.
However, to a larger extent the operations of ZIMSTAT are not affected by most
variables of the economic environment since it is a non profit making organization
producing a public utility. Since the organization is non profit making, an upswing or
downswing of the economy of Zimbabwe will not have a significant impact on the
operations of ZIMSTAT.
The management of ZIMSTAT would not have any trouble trying to profit by reducing
its inventory in good time to keep the business in a state of liquidity, therefore avoiding
the high costs of interest, when expecting a recession.
Even if the economy of Zimbabwe were to experience an upswing, the management of
ZIMSTAT was not going to bother itself trying to find the right strategy that would profit
the business since due to the nature of the products.
Moreover, an increase or decrease in the incomes of the consumer would not lead to the
expansion or contraction in the demand of the organisation’s products, since it would be
senseless for one to increase the number of CPI copies that he/she would use because his/
her income has increased. This however is a different situation with other consumer
goods.
The effects of the economic environment on the market served by ZIMSTAT KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 28
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
The change in the economic variables does not have a significant impact upon the market
served by ZIMSTAT. The market does not shrink or expand following fluctuations in the
economic variables such as inflation, consumer incomes, and economic growth. The
market’s demand also does not rise or fall in response to the fluctuations in the major
economic variables
An upswing or downswing of the economy does not have a great impact on the
market/clients’ demand of statistics. In the case of other goods, taking for instance a
normal good, we expect people to increase demand or the quantity purchased of a good
during the time of an economic boom, and vise versa. However with statistics, it’s a
different case. One can not expect people to increase their purchase of statistics or other
products from ZIMSTAT during an upswing of the economy, and alternatively one can
not expect people to reduce their purchase of statistics during the time of an economic
recession.
Moreover, the fluctuation in the incomes of the consumers does not have a significant
effect upon the market served by ZIMSTAT and their demand of the statistical series.
Under normal circumstances we expect the demand and purchase of a product to increase
with the rise in incomes of the consumers since they would now be able to buy more. We
find that the market served by ZIMSTAT does not expand or shrink in response to the
rise or fall in the consumer incomes.
The rise in the rate of inflation also does not cause the market served by ZIMSTAT to
shrink although inflation reduces the purchasing power of the consumers. The market
served by ZIMSTAT remains relatively the same despite the high inflation rate in
Zimbabwe.
Effects of the social environment upon ZIMSTAT.
KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 29
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY The change in the social environment affects the management of ZIMSTAT indirectly
through man as a consumer and an employee that its ultimate effect on the business can
not be underestimated.
A social trend that would greatly affect management and the operations of ZIMSTAT is
the level of education of the population. On one hand it will influence the level of skills
in both managers and workers; while on the other hand, higher education will result in
new demands for quality statistical series and advisory services.
Better education and training will mean a more sophisticated consumer with definite
demands on management regarding the quality of goods, advertisements and working
conditions.
2.8 The types of technology used at ZIMSTAT.
Local Area Network
Website
Personal computers
Software packages
Scanner
Printers
Telephones
Punchers
Staplers
Firstly, the Zimbabwe National Statistics Agency has a Local Area Network (LAN)
which links Personal Computers within the organisation. The Local Area Network is
controlled with two servers running on windows server 2003 operating network system.
The Website server is where the ZIMSTAT website is sitting on and the server is running
in Linux. LAN enables easy communication across sections and departments.
Documents, articles and music can be easily sent using the LAN.
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ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY Secondly ZIMSTAT has a website www.zimstat.ac.zw and an e-mail which facilitates
communication within the organisation and with people outside the organisation. The
clients are able to access some information about ZIMSTAT on the website, and view,
comments and queries can be forwarded to the director via the e- mail. The website and
email server is running on Linux red hat.
ZIMSTAT also has personal computers in all the sections. These computers are
connected to the Local Area Network and run on an operating system called Windows
XP Professional and Microsoft Office such as word, excel, power point and publisher.
ZIMSTAT also uses various software packages for data entry and data processing. The
package differs and varies across sections. Taking for example ZIMSTAT uses the
Census and Survey Processing system (CSPro) for data entry, editing, tabulation and
dissemination of data from census and surveys. CSPro combines features of integrated
micro computer processing system (IMPS) and the Integrated System for Survey
Analysis (ISSA).
There is also the Statistical Analysis System (SAS) which is used for the production of
tables and checking of errors, in which case the final tables are produced in excel format,
for report writing.
The organization also has printers in all the sections and departments, as part of the
technology used in its production process. Each section prints questionnaires for different
surveys, and also the leaflets, and books of indices for publication. Taking for example,
in the Prices Statistics Section, questionnaires for Consumer price survey (CPS), Civil
Engineering Price Index (CEPI), Building Materials Price Index (BMPI) and
International Comparison Programme (ICP), among others are printed. After data
processing, the section then prints the leaflets with indices such as the CPI and the PDL.
The organization also uses the fax machine, to send documents to other organizations and
also to receive documents from other organizations. It is also used to send documents to KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 31
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY ZIMSTAT’s provincial offices, and vice versa. The advantage is that it works fast in
sending documents to the desired destinations.
The organization also uses telephones in its operations. ZIMSTAT has telephones in
every office to facilitate easy and quick communication across sections and departments.
Instead of one going to the next office to inquire about something, one can save scarce
time by simply picking up the receiver, and dialing the relevant number. One can also
delegate work or give directions as to how a task can be executed using the telephone,
instead of him/her walking to that office. Since ZIMSTAT has provincial offices in the
ten provinces of Zimbabwe, telephones make communication with them easier.
Furthermore, ZIMSTAT uses staplers to join sheets of papers, such as CPI, and PDL
leaflets together. It also uses punchers in the production process, especially when one
wants to file questionnaires in a file.
KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 32
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
CHAPTER 3
3.1 Organizational Structure
The general structure
One of the ways in which you can explain the structure of an organization is through an
organization chart. This chart usually shows the title of each manager’s position and
using connecting lines shows who is accountable to whom and who has responsibility for
which department: it helps one think of the organization as a whole and understands how
all its parts fits together.
ZIMSTAT is headed by the director and there are basically four levels in the operational
structure of the organization. The first level consists of the director, two deputy directors
, four assistant directors and the senior executive officer which is a supporting section,
the second level consists of the statisticians and the programmers, the third level consists
of the statistical officers and the last level consists of the statistical clerks. The overall
structure is illustrated on next page Appendix A.
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ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
Appendix A : OVERALL STRUCTURE
KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 34
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
3.2 Administration and Finance and Human Resources
KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 35
Economic Statistics
Mr. K.R.N. Shonhiwa
(Deputy Director)
Population and Social Statistics
Mr. C. Parirenyatwa
(Deputy Director)
Income Analysis
Mr. N. Taruvinga
(Assistant Director)
Production Statistics
Mr. R. Mpofu(Assistant Director)
Industrial Statistics(Statisticians)
(Clerks)Finance
(Statisticians)
(Clerks)
National Accounts
(Statisticians)
Prices
(Statisticians)
(Clerks)
Household surveys
Vacant
(Assistant) )Directo
r)
Administration
Human Resources
Registry and Finance
Private Secretary
Demography and social
Statistics
Ms Mungate
Ms. Mungate
(Assistant Deputy
Director)Cartography(Statisticians)
(Clerks)
Environment Health(Statisticians)(Clerks)
Social stats
Census
(Statisticians)
(Clerks)
Agricultural Statistics(Statisticians)(Clerks)
Foreign Trade(Statisticians)(Clerks)
Mapping(Statisticians)(Clerks)
Gender(Statisticians)(Clerks)
Employment(Statisticians)(Clerks)
Judicial (Statisticians)(Clerks)
Social indicators(Statisticians)(Clerks)
IMT(Statisticians)(Clerks)
Census(Statisticians)(Clerks
DIRECTOR OF CENSUS AND STATICS
MR. M. NYONI (Acting Director)
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY The Administration and Finance section is a service section of the department. The
section consisted of two units, one dealing with Administration and the other with
Finance. The branch is responsible for financial management , human resource and
management of day to day running such as providing office orderlies for the whole
department , it is a supporting branch which make sure that all the resource are available
for efficient in the producing a high quality statistical service and all the divisions are
supported by centralized service of administration, finance, computing, desktop
publishing ,printing and training .The department is further split into accounts which is
the section where I was attached, human resources , administration , registry ,
library ,office orderlies , secretary and drivers .
3.2.1 Finance/Accounts Section
The unit provides financial management of the whole department through the
consolidation of other section budget into a department budget and consolidate its to meet
with the ministry of finance budget. The funds of ZIMSTAT come mostly from the
government though a little can be raised through selling of publications (published
statistics books). Other organisations such as UNICEF and The African Capacity
Building Foundation and many other organisation which may want to support during
running of other project may also donate. Computation of Budgets
The accounts unit ensures timeous payment of all vouchers, prepares estimates of
expenditure, prepares financial year-end returns and ensures that staff is trained.
Keeping and reconciling of the temporary deposit register , processing of travelling and
subsistence claim forms ,processing of advance request vouchers (local and
foreign) ,updating of travelling and subsistence ledger cards and the advances block grant
register ,checking and certifying all payment vouchers and maintenance of all
commitment register :committing of all expenditure vouchers and reconciling at the end
of each month are some of the day to day activities that are undertaken in the accounts
section. Most of the payments involve cash and bank transfers and each payment is KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 36
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY allocated to its cost/fund centre in an appropriate general ledger account and then
deducted from the budget which is the fund which is allocated to us by the ministry of
finance through the Treasury sometimes the subscription amount may broken down to
different general ledgers.
Functions
The main functions of this unit are:-
Processing of payment for goods and services received
The unit ensures that goods and services supplied to the department are paid for in time.
This involves checking that funds are available before goods and services are ordered.
When the goods and services are delivered the unit ensures that the correct prices are
invoiced.
Processing of advance request and claim forms for travelling and subsistence
allowances
The unit processes applications for advance payment of travelling and subsistence
allowances when duties require staff members to work away from the home station. A
minimum of three working days and a maximum of fourteen working days are required to
process an application for advance payment of travelling and subsistence allowances.
When the staff member is back from his duties, he completes a travelling and subsistence
claim form to account for the cash advanced. If the expenses incurred are not equal to the
amount advanced, then either the individual is reimbursed or asked to pay the difference.
Preparation of estimates of expenditure
The Finance unit requires sections to submit estimates of expenditure for the coming
fiscal year. Sections submit projects and programmes which fall under recurrent
expenditure and are likely to be implemented in the coming fiscal year. The recurrent
programmes also indicate the estimated cost. Some of the programmes are subsistence
and transport, incidental expenses and furniture and equipment. The purchase of
machinery is done under the Public Sector Investment Programme (PSIP). After all
KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 37
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY submissions have been received, the Finance unit consolidates the various estimates for
submission to Treasury.
Sale and Distribution of Publications
The Finance unit sells and distributes various statistical publications produced by the
Department. Some of them are Consumer Price Index, Labour and Employment
Statistics, Poverty Datum Lines and etc
Banking
Revenue realised from the sale of publications is banked with Central Bank of
Zimbabwe. Treasury instructions forbid the retaining of money in the office for more
than twenty-four hours. Money which cannot be disposed of within twenty-four hours is
deposited in the temporary deposit account. A payment voucher is prepared to draw
money from the temporary deposit account when required. Internal checks and controls
ensure that the officer who receipts is not the one who prepares banking and the one who
prepares banking is not the one who goes to the bank. A banking register is maintained to
ensure that funds are safeguarded.
3.2.2 Human Resources
The main duties of this section are recruitment, selection and promotion. The section is
also important as it also looks on the Public Service Commission regulations and conduct
performance appraisals for staff which is done after a long period of time. The human
resource section also carries review of staffing level for the second phase of the
rationalisation of civil service.
Staff turn-over has been relatively high over the years which in turn place some
constraints on:
- Human resources training and development
- Building and retaining the right skills
KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 38
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
- Service delivery in respect of the number of personnel available at any
time to handle situations.
3.2.3 Administration Section
The section work in hand with most of the sections. Its main duties are purchasing of
stationery, groceries and other items which are needed by the department, stock levels,
distribution of material to the registry/switch board ,library , secretary/typists and office
orderlies .Asset management is also mandate of the administration section it keeps the
keys to the offices , including spares , computers and printers repairs, cabinet authorities,
tickets ,transport request and maintenance.
KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 39
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
CHAPTER 4
4.0 The Work roles, tasks and responsibilities
When The writer joined ZIMSTAT, what she knew was that the organization conducts
censuses, and also that it is a state owned department that computes and releases the year
on year and monthly inflation rates. Here are some of the expectations and how they were
met during the months of her attachment.
Her prior expectations on starting her industrial attachment/work related learning were to
know her duties/responsibilities/tasks at the institution especially in the Accounts section
in which she was placed for her work related learning.
She expected also to familiarize herself with applications of accounting principles in the
organization/company hence being able to apply the theory learnt at college into practise
and acquiring basic practises in developing her work related learning studies. She was
also expecting to participate in some of the projects and to know how the Zimbabwe
National Statistics Agency conducts the censuses.
The other thing she expected was to attend work related learning workshops to boost her
work experience therefore desiring to know how to communicate within and outside the
organisation.
Duties/ Responsibilities/ Tasks
Receipting –sale of publications
The student receipted moneys from sale of publications and cash donations
received on official receipts purchased from the department of printing and
stationery. Receipts were made in triplicate, duly signed and date stamped. She
also maintained publications stock records
Vouching – payment of creditors KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 40
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY -A payment voucher shows the payee, amount and details of payment. She compiled
payment vouchers and then pass them to the one who certifies them correct who in turn
pass it to the accountant who passes it for payment. Thus three authorised signatories are
required for a payment to be made. When payments have been made, she then filed the
payment vouchers and monthly reports. The vouchers are filed as per general ledger
account.
Liquidating Advances of staff on travel allowances both internal and
external trips.
-The student also processed applications for advance payment of travelling and
subsistence allowances when duties require staff members to work away from the home
station. When the staff member is back from his duties, he completes a travelling and
subsistence claim form to account for the cash advanced. If the expenses incurred are not
equal to the amount advanced, then either the individual is reimbursed or asked to pay the
difference.
Preparing of cashbooks, bank reconciliation
Cashbook-The student made entries in the cashbook on a daily basis by the clerk
and update at the end of each month and reconciled against the bank statement.
Bank reconciliations are done monthly. When reconciling, she ensured that all
receipts have been entered in the cashbook correctly. She ticked off all deposits
entered in the cashbook against deposits reflected on the bank statement. After that,
she took note of all direct deposits shown on the bank statement but not recorded in
the cashbook and issue separate receipts for each one of them. She then recorded all
direct payments or transfers shown on the bank statement but not recorded in the
cashbook including interest or bank charges made by the bank. She also recorded
deposits in the cashbook but reflected on the bank statement as a bank
reconciliation item under deposits in transit. She recorded cheques shown in the
cashbook but not shown on the bank statement as a bank reconciliation item under
unpresented cheques. With the above action having been completed, she then
prepared the bank reconciliation statement. KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 41
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
Data capturing
-The student compiled the daily expenditure report for various fund accounts that
are Statistical Development Fund, Census, ZIMSTAT, Central Statistical Capacity
Building Fund and captured data on programmes such as Census of Industrial
Production Survey (CIP)
Preparing annual returns
-Every year, ZIMSTAT receive a budgetary allocation from the Ministry of
Finance. At the end of each year, the income and expenditure report is prepared
showing amounts received and the expenditure incurred. The surplus is then
returned to the Ministry. The student also prepared annual returns in respect of the
year 2009 for the Statistical Development Fund Account funds.
Attending Departmental Meetings
-During my work related learning experience, she attended various departmental
meetings where she learnt a lot including the importance of participating.
Preparing final accounts
-She prepared some financial statements namely income and expenditure report,
statement of cashflows and statement of financial position.
Challenges
Fear that she would not deliver as expected on the first month of her attachment
Different formats of accounting
Regular clients were hesitating to be saved by a student.
Gaining the trust of her supervisor on receipting cash from publications
Recommendations
KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 42
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
Time management is very vital in order to fit well in an organization. This
eliminated the fear of not being able to deliver as expected, because some work
was supposed to be done within time frame and she was able to deliver because of
time management.
Good communication skills. The student developed essential communication
skills through words, actions, body language and voice tone. This helped me to
gain the trust of my supervisor on handling cash receipted. She also managed to
respond well when attending to clients both face to face and over the phone. This
made regular client respond to my service very well.
On Accounting Formats. The formats were different but the principles were the
same. It is in government so there are government accounts and commercial
accounts but with the help of her supervisor shemanaged to understand the
formats quickly.
KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 43
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
CHAPTER 5
5.1 The organisation’s strengths
Skilled/Committed staff
The mandate of ZIMSTAT is to produce official statistics and this requires a highly
skilled task force, which is well vested in mathematical, economical and econometrical
concepts. At ZIMSTAT the statistical clerks and the statisticians have Diplomas and
degrees in various disciplines such as economics, statistics and mathematics ZIMSTAT
produces world class official statistics with the aid of its skilled and committed staff.
Established Data Collection Infrastructure
ZIMSTAT can boast about an established data collection infrastructure. This is so
because it has a master sample for the whole country of Zimbabwe. The whole country
has been divided into various enumeration areas which make it easier for data to be
collected. The households section has the maps, list of all structures and households in
Zimbabwe. The maps, the list of households and the list of names entails that
ZIMSTAT has an established data collection infrastructure.
In-service training
ZIMSTAT has the strength of an in-house training facility which offers certificates in
disciplines such as statistics, mathematics, economics and computing science. The
Training section also trains staff in methods of data collection, validation, storage
retrieval, display and analysis. ZIMSTAT trains its workers as well as people from
other government departments to improve their work performance. The in-house
training is also being successful in motivating staff to greater efficiency by creating an
interest in their work and the subject matter of statistics, mathematics, economics and
computing.
Compliance to international standards
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ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
The vision of ZIMSTAT is to be the leading world class producer of national statistics,
so as a result ZIMSTAT adheres to international standards in the provision of official
statistics. ZIMSTAT’s compliance to international standards are shown in the methods
and formulas that it uses in calculating the indices such as the Consumer Price Index
and the Poverty Datum Lines which are the ones recommended by the International
Community and the United Nations. ZIMSTAT sometimes invites professional
consultation persons from other leading countries in the provision of official statistics,
to train and upgrade the programmes used in the computation of statistics and also to
upgrade the skills of the staff, and thus compliance to international standards.
Established sample frame and business registers
In its mandate to produce official statistics vital for policy formulation, we find that
ZIMSTAT has an established sample frame, which is a list of all households,
enterprises, farms and hospitals in the country. ZIMSTAT also has established business
registers. The organisation has a list of all registered companies and their addresses,
both physical and postal addresses. This enables to carry out surveys easily since all
those companies and institutions which would have been selected as part of the sample
would be reached easily for data collection.
Wider range of statistical information
ZIMSTAT boasts of a comprehensive data base. Statistical information dating back to
as early as 1895 when the first censuses were conducted is available at ZIMSTAT. We
can also find that ZIMSTAT has a wide range of statistical information in that it
produces information such as health statistics, prison and crime statistics, employment
statistics, census statistics, prices statistics, banking statistics, income statistics, among
many others.
KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 45
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY 5.2 The organisation’s weaknesses
No control or decision making on conditions of service
ZIMSTAT as a government department, currently operating under the Ministry of
Finance, has no control or decision making on the conditions of service. The
organisation has no control on the wages and salaries of its employees. The
organisation cannot increase salaries or give cars to its workers as motivation to its
workers or a way of curbing high staff turnover. Taking for instance, in some
organisations when a key worker who is very important to the organisation in terms of
his/her skills, is attracted and bound to leave for another organisation that offers of high
salary and a car, the organisation can increase the salary of the key worker and again
give him/her the car as a way of protecting him/her from leaving the organisation. The
Public Service Commission and the Central government decide on the conditions of
service of ZIMSTAT’s workers together with other government workers.
Marketing strategy(e.g. product presentation)
ZIMSTAT faces challenge on the presentation of its products. Unlike other
organizations, ZIMSTAT does not carry out any promotional activities for its official
statistics. ZIMSTAT advertises itself just before and during the times of population
censuses which takes place once in every ten years to notify the public. As a matter of
fact the organisation lacks a vigorous marketing strategy for its products.
Internal communication
At ZIMSTAT there is vertical communication, which is communication between the
management and the junior staff.
Lack of control over financial resources
ZIMSTAT as a government department lacks control over financial resources which it
uses in the day to day running of its operations. Since the organisation is a government
department, financial resources for its operations are allocated in the national budget by
the minister of finance. The funds are then released from the treasury to ZIMSTAT
through the relevant ministry housing ZIMSTAT at that particular time. As a result, the KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 46
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
management of ZIMSTAT can not always carry out some activities which needs
financial resources, although the activities may be beneficial to the country, since at
times funding of activities depend on the prioritization of the government.
Technological updates
As a non profit making organisation, mainly in the provision of a public good, it is not
very easy for ZIMSTAT to update its technology. Although the government and the
NGO’s have facilitated and made it possible for ZIMSTAT to have better models of
computers, printers and some other machines in almost every department for use in its
operations, ZIMSTAT lags behind other countries in terms of technology. ZIMSTAT
does not have scanners to use in the capturing of data on questionnaires, which makes it
faster for data to be captured. The fax machine although it is available, it is not easily
available to everyone quickly.
Legislation enforcement
The legislation that governs the operations of ZIMSTAT is poorly enforced in that it is
not effective enough to force everyone to give information or data during the surveys.
This gives problems during data collection, leading to low response rate, omission of
some vital information in data processing, users doubting the quality of data and
publications being produced late.
Timeliness of some statistical series
At ZIMSTAT some publications are being produced late due to various reasons.
ZIMSTAT sometimes experience the problem of timeliness of some statistical series
due to lack of demand for data leading to fewer resources made available for their
production or quality control. On the other hand timeliness of some statistical series is
due to poor motivation of the workforce and laziness.
Disaster recovery plan
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ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
The organisation has a weakness in relation to the disaster recovery plan. The
organization does not update its storage of data more often. In the event that there is a
fire outbreak or some other form of disaster at ZIMSTAT some of the data will be lost.
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ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
CHAPTER 6
6.1 The organisation’s opportunities
An opportunity may be defined as a favorable condition or tendency in the market
environment of an organisation which can be favorably exploited by means of a
deliberate management effort. Below are some of the opportunities that have been
available to ZIMSTAT, and the means that the organisation a have used to exploit the
opportunities.
Consultancy
ZIMSTAT has an opportunity of consultancy. Its staff members are highly skilled and
experienced in the field of mathematics and statistics to the extent that they can act as
consultancy in those fields. The organisation greatly utilizes this opportunity by
offering this service to other government, departments, companies individuals and the
NGO’s.
Government decision on semi-autonomous status/revised legislation
The organisation is also utilizing the opportunity of government decision on semi-
autonomous status or revised legislation of ZIMSTAT.
Training services
ZIMSTAT has training services at its disposal. The main subjects offered are statistics,
mathematics, economics and computing science. The staff members are trained in
methods of data collection, validation, storage retrieval, display and analysis. The
organisation utilizes this opportunity by training staff members upon joining the
organisation, and whenever need arises.
Result based policy
This is a policy that has been newly introduced by the government on appraisals.
Workers are now appraised basing on their results of their tasks and responsibilities.
This is so because a lot of work was being done but without coming up with results at KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 49
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
the end of the day. As a result, ZIMSTAT as a government department takes and
utilizes this opportunity.
Innovation through technological advancement
ZIMSTAT is enjoying the opportunity of innovation through technological
advancement. Technological innovation originates in research and development by both
ZIMSTAT and the government. This however affects the business as a whole,
including its products, its life cycle, and its supply of raw materials, its production
processes and even its approach to management. ZIMSTAT is continuously adopting
new technology, and this is seen through the technology that it has and the software
packages that it uses in data entry and data processing. ZIMSTAT has a Local Area
Network, Website, an email, personal computers, digital printers, heavy duty printers
and software packages such as CSPro 3.0 and the Harmonized Consumer Price Index.
Donor funding
The organisation also has the opportunity of donor funding. Many NGO’s come to
ZIMSTAT for assistance in carrying out surveys, for example on children and other
vulnerable groups, or they engage ZIMSTAT to carry out the survey since it has an
established data collection infrastructure. As a result ZIMSTAT benefits in the form of
finance, material resources such as computers, printers and even vehicles.
Printing services
ZIMSTAT has the opportunity of printing services at its disposal. We find that
ZIMSTAT has a print floor, which is a section that is there to meet all the mass printing
needs of all the departments and sections under ZIMSTAT. As a result ZIMSTAT uses
this opportunity to print leaflets such as the CPI and PDL and books with reports of
statistics such as that of crime statistics or income statistics for publication.
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ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY 6.2The organisation’s threats
A threat may be defined as an unfavourable condition or tendency in the market
environment of the organisation that can, in the absence of a deliberate effort by
management, lead to the failure of the business, its products or its services. Below are
some of the threats that ZIMSTAT has encountered and the ways that the organisation
has adopted to deal with the threats.
Limited budgetary allocation/control
Sometimes the organisation faces the threat of a limited budgetary allocation from the
Ministry of Finance. This means the re would not be enough money to finance surveys.
To solve a situation like this ZIMSTAT had to ask for a supplementary budget
allocation from the ministry, or the organisation had to justify itself to the government
in order to get some more money. However, at times the organisation and the
government would look for the users of the final product from the surveys, and these
mostly would sponsor the surveys. Taking for example NGO’s such as the World Band
(WB), African Development Bank (ADP), United Nations Development Programme,
have sponsored many surveys carried out by ZIMSTAT with financial resources and
material resources.
Competition
The existence of competition is one other threat that has been faced by ZIMSTAT.
Although ZIMSTAT is the leading producer of official, national statistics adhering to
international standards, we find that it faces competition from other organisations
which produces statistics. Taking for example, an organization like the Consumer
Council of Zimbabwe (CCIZ) produces Poverty Lines on a monthly basis like
ZIMSTAT, although the consumer baskets are different. CCZI also publishes its
Poverty Lines just like ZIMSTAT. We also find that there are other ministries that
produce their statistics, for example the Ministry of Health produces Health statistics,
while the Ministry of Mining and International Trade produces statistics on trade. This
poses some competition to ZIMSTAT. As a result, ZIMSTAT overcomes the
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ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
competition by improving the corporate image of the organisation and presentation of
its products.
Statistical illiteracy
We find that in Zimbabwe statistical illiteracy rate is very high. Most people do not
understand statistics and its relevance in their lives. Sometimes even when the people
get the figures they do not know how to use them correctly or how to interpret them. As
a result the organisation sometimes the department finds itself caught in a vicious cycle
where national statistics has been under-appreciated, undervalued and underinvested.
To deal with the problem ZIMSTAT offers advisory and consultancy services on how
to use the statistics correctly to the members of the public. Taking for instance, people
are taught how to revalue/adjust their money balances, salaries and assets using the
CPI. However there is need for the organization to increase statistical awareness to the
public.
HIV/AIDS /staff turnover
ZIMSTAT like many other organisations is experiencing a high staff turnover due to
the HIV/AIDS pandemic. Many members of staff are dying leaving vacant posts, while
some are being absent from work for a long time to take care for their sick relatives at
home, posing a threat to ZIMSTAT.
Public perception
What the people perceive about the operations of an organisation has a great impact on
the credibility of the organization. In the case of ZIMSTAT the public has both positive
and negative perceptions. The users sometimes doubt the quality and credibility of the
national statistics produced thinking that the data is manipulated to suit the desires of
the politicians and the government since ZIMSTAT is a public department. Due to
negative perceptionsZIMSTAT has often found itself caught in a vicious cycle where
national statistics has been under-appreciated, undervalued and underinvested. The
public perception poses a big threat to the organisation.
Response rate KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 52
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
The department sometimes suffers from low response rate especially in those surveys in
which data is collected using postal method. Taking for example the School Fees and
Education Survey, there has been a low response rate leading to delays in the
computation of indices.
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ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
CHAPTER 7
7.1 ZIMSTAT’s successes as measured by its mission and declared objectives
The strategy to achieve the mission is through the carrying out of the following functions:
(i) Drawing up an overall master plan for official statistics and keep it under
continuous review
(ii) Establishing statistical methodologies and standards and ensuring their use by
all producers of official statistics so as among other things to facilitate the
integration and comparison of the statistics produced both nationally and
internationally.
(iii) Co-ordinating statistical activities in the country so as:
- To avoid duplication of efforts in the production of statistics
- To ensure optimal utilization of the available resources
- To reduce the burden, on respondents, of providing statistical data
(iv) Collecting, compiling, analyzing and disseminating statistics and related
information.
(v) Maintaining an inventory of all available official statistics in the country and
assisting users in obtaining international statistics
(vi) Providing Statistical Services and professional assistance to official bodies
and the public at large
(vii) Providing a contact point for international organizations and foreign
institutions in need of statistics on Zimbabwe.
The successes of ZIMSTAT are seen through its ability to contribute to national
development through the production and dissemination of timely and accurate
national statistics that facilitate policy formulation. Data and statistics from
ZIMSTAT have always been of prime importance to the government of Zimbabwe
for policy formulation. Taking for instance the CPI is of prime importance in the
calculation of the National Budget by the Ministry of Finance. The government, KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 54
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
through the Reserve Bank also uses the CPI in determining the monetary and fiscal
policies
ZIMSTAT has been successful in contributing to national development through
facilitating planning and decision making. It is vital for the state and its citizens to
know inflation rate, the poverty datum lines, unemployment rate, health statistics,
crime rate and the Gross Domestic Product per capita among other indices, all of
which are products of ZIMSTAT. The indices enable sound decisions which would
lead to national development. Taking for example, the PDL enables the state to know
the magnitude of poverty among its citizens allowing it to be in a better position to
implement policies on poverty alleviation.
ZIMSTAT has also been successful in enabling evaluation and research, through the
surveys that it carries out. The department has been able to facilitate evaluation and
research through the comprehensive data base which it has. Taking for example
ZIMSTAT, has data on Inflation rate, Poverty, Crime statistics, GDP and other
National Accounts, Employment and Labor statistics etc. All these statistics enables
evaluation and research to be done.
The organisation has been successful in producing official statistics that facilitate
transparency and good governance.
Timeous production of some statistics (rate of inflation, census).
ZIMSTAT has been successful in producing some statistics in time. Taking for
example, ZIMSTAT has been able to produce the rate of inflation and the Poverty
Datum Line on a monthly basis as required. However, it has been affected by financial
constraints under economic challenges.
Compliance to international standards.
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ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
ZIMSTAT today boasts of complying with international standards in the production of
official statistics used in policy formulation and decision making by the republic of
Zimbabwe.
In-service training
The in service training that is meant to train staff in methods of data collection,
validation, storage retrieval, display and analysis has been a success. ZIMSTAT’s in
house training has also been successful in motivating staff to greater efficiency by
creating an interest in their work and the subject matter of statistics, mathematics,
economics and computing. This in turn contributes to national development through the
production and dissemination of timely and accurate national statistics that facilitate
policy formulation, planning and decision making.
Legislation (mandate to produce statistics).
ZIMSTAT has been successful in meeting its mission and declared objectives, by
carrying out its mandate to produce statistics in terms of the Census and Statistics Act
[Chapter 10.05]. The Act provides for the taking of a census, for the collection of
statistics and for the publication of statistical information; and to provide for matters
incidental to the foregoing. By fulfilling its mandate, we can see that ZIMSTAT is
indeed contributing to national development through the production and dissemination
of timely and accurate national statistics that facilitate policy formulation, planning and
decision making.
A comprehensive data base.
ZIMSTAT has a comprehensive data base with data dating back to 1895 when the first
censuses were conducted. ZIMSTAT produces prices statistics, income statistics,
finance statistics, agriculture and livestock statistics, population statistics, labour and
employment statistics, crime statistics, trade statistics among many others. This wide
range of data contributes to national development through the production and
dissemination of timely and accurate national statistics that facilitate policy
formulation, planning and decision making. KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 56
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ZIMBABWE NATIONAL STATISTICS AGENCY
CHAPTER 8
8.1 The Market/Clients’ perceptions of the ZIMSTAT and its operations
The clients have both positive and negative perceptions about the organization, and these
affects the corporate image of the organisation and its credibility. In the case of
ZIMSTAT the clients’ perception has multiple effects on the image of ZIMSTAT,
validity, reliability and credibility of its products and services. I’ll start by explaining
some of the positive perceptions that the public has on ZIMSTAT, and then the negative
perceptions that they have on ZIMSTAT.
Firstly, the clients perceive the organisation as efficient in the production of official
national statistics. This is seen in the ability of ZIMSTAT to meet the needs of the
consumers by producing various statistical series in time. Taking for example, ZIMSTAT
produces the Inflation rate and the Poverty Datum Lines on a monthly basis as required
by the international standards.
ZIMSTAT has a comprehensive data base, an established sample frame, a well
established data collection infrastructure, multi- skilled employees and adheres to
international standards in the production of official statistics. With these, ZIMSTAT
produces statistics that are used by the public, central government, financial institutions,
international organisations and NGO’s such as IMF, WB and UN. This shows that the
users of statistics have confidence in the operations of ZIMSTAT.
Moreover, the outside world views ZIMSTAT employees as multi-skilled, professional,
innovative, highly qualified, empowered, knowledgeable and professional analysts. This
is seen in the results of their work. Taking for instance the organization recruits people
with good qualifications and goes on to train them using the in-service training facility to
upgrade their skills in data collection, validation, storage retrieval, display and analysis. It
also sends staff abroad to learn further and also visits other regional offices to study to
study how they carry out their duties. KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 57
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
However, despite the above the clients have negative perceptions about ZIMSTAT and
its operations. Since ZIMSTAT is a government department, the clients sometimes think
that the statistics produced are manipulated to suit what the politicians or the government
wants
Some users also think that data is not easily available to the users. This is so because of
the physical location of the organisation, since it is a government department located in a
government premises. So the fact that identity cards are required upon entrance to the
building may be the contributing factor to the negative perception.
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ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
Chapter 9
9.1 Differences/Discrepancies between degree programme in terms of theory studied
at college and work practices carried out at ZIMSTAT.
There is little divergence between the degree programme and the work practices carried
out at ZIMSTAT. One of the differences between the theory learnt at college and the
work practices lies in the practical ways of executing tasks, duties and responsibilities
using computers and different software packages.
The writing of reports and circulars was one another work practice carried out in the
Accounts section. There are however no differences between the way the reports and the
circulars are designed at ZIMSTAT and what was learnt at college in the course called
Communication. The writer developed interpersonal skills since she had to interact with
different people at the work place either socially or for work purposes. She learnt how to
communicate with different people on according to status ie creditors, superiors and
peers.
It can be noted that courses such as Communication, Business accounting, Information
systems, Introduction to computers and Research Methodology were greatly applicable to
the work practices carried out at ZIMSTAT during the period of attachment.
The Industrial Attachment offered the student the opportunity to either apply or observe
the application of Accounting, both Financial and Cost and Management Accounting,
Management, Auditing, Financial Management as well as Accounting Information
Systems principles acquired during the first and second years of study. This was a more
effective manner of grasping the key technical and administrative issues from the
student’s point of view.
KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 59
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY Effectively the attachment programme offered the student a platform to recall the bulk of
the knowledge she possessed and apply it to the real world of business. Industrial
attachment also acclimatised her to the real work environment, which may be ideal to the
environment the student will find herself after completing the degree programme.
Industrial Relations, Industrial ethics, Organisational Culture, leadership styles and the
general demands of the work environment are some of the aspects internalised by the
writer during the attachment at ZIMSTAT.
The Industrial Attachment Programme developed the writer’s skills of time management
and prioritisation of tasks in the order of economic importance. The writer managed to
allocate time to assigned tasks to ensure all would be complete in the time they would be
required by the one who assigned the task in their order of priority.
Initiative and Innovativeness-the writer had to find a way out when tasked with
assignments where there was no specific instruction on how to execute the given task or
when situations arose that required instant decisions when superiors were not available
and had to make important decisions regarding some operations in the Finance
department. The writer had a chance of suggesting on implementation of better and more
efficient ways of operation in the department.
Working under pressure-the student had to work under pressure at times especially during
month ends and when other staff were on leave and ended up managing to finish
multiple tasks in short spaces of time without facing any difficulties.
The writer faced challenges with the Accounting system software being used ie Public
Funds Management System (PFMS) because she had no theoretical or practical
knowledge of the system as well as some difficulties with Microsoft Excel.
On the issue of the accounting system, the writer managed to grasp some concepts on the
use of the system and other finance staff assisted on issues she did not understand. She
KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 60
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY solved her problem with Excel by exploring on the features that it has and using the help
facility when she faced any problems.
The student faced challenges when it came to the day to day running costs. These span
from transport cost, accommodation cost and food. These factors affect students in their
quest to perform the best of their abilities and divert their attention to trying to make ends
meet.
9.2 Personal Developments
Since joining ZIMSTAT, the student has developed personally, both as an employee and
as a student. She managed to distinguish herself as a loyal and independent employee,
who can work under minimum supervision and produce results even when working under
pressure.
9.2.1 Skills developed
Here are some of the key skills the writer has developed during her time of placement, in
and out of the office :
Self-confidence
Knowledge is empowerment. The student was hesitant of herself when dealing with
clients and communicating with management during her initial days due to lack of
technical experience and the fear that she would not be able to deliver as expected. After
acquiring the basic skills she became very confident and was able to convince her
superiors that she was capable of doing her work exceptionally well. With confidence her
superiors were able to trust her throughout the course of her work-related learning period.
The writer had confidence when attending to clients and would also kindly refer them to
the head of the section, who would best handle their requests.
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ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
Time conscious
Time management is very vital in order to fit well in an organization. Some work was
supposed to be done within time frames; deadlines had to be met especially the returns
for the comptroller and auditor general and salary{pay net procedure} wanted at specific
times especially for payments to commence so as to avoid entering invalid bank accounts.
A good communication skill
The writer has also developed essential communication skills through words, actions,
body language, and voice tone. She has managed to respond well when attending to a
client both face to face and over the phone, or when talking to a superior or when in a
meeting.
A good judgemental skill
She has developed a good skill of first considering the advantages and the disadvantages
before making decisions (Cost Benefit Analysis),weighing risks involved and anticipate
the short term and long term effects. This is achieved by going into the depth of every
situation at hand rather than to just assume things.
Work Done
On entering the Accounts section the student was informed that one needs to be computer
literate, being very honest, be able to work under minimum supervision, be time
conscious and also be accurate when dealing with figures in any case were they apply.
Keeping and reconciling of the temporary deposit register , processing of travelling and
subsistence claim forms ,processing of advance request vouchers (local and foreign)and
processing vouchers and maintenance of all commitment registers.
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ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY 9.3 RECOMMENDATIONS
It has been an enlightening period in which the student got to understand the operations
and importance of the accounting section in any organisation. However there are some
areas which student feels need to be improved.
9.3.1 Recommendations to the organization
Invest heavily in technological advancements
In line with the mission statement that the department shall use highly automated
technology to improve efficiency, there is need to invest in technological advances.
Despite having a well connected and secure Local Area Network (LAN) at the head
office, the same cannot be said of the provincial offices. They lag behind in technology
which at times poses a threat to maintenance of confidentiality. They rely on time
consuming manual systems. The resources should be made available to procure advanced
technology for use in data collection such as is done in South Africa. It allows data to be
sent on real time basis from the point of collection to the head office and queries can thus
be resolved urgently.
In today’s global trends, organisations have to be linked with e-mails and faxes so that
information can be sent on real time basis. The current set-up in which some of the
Provincial Offices receive faxes through other offices can expose some of the sensitive
information to outsiders. There is need to ensure that confidentiality is maintained at all
levels to maintain credibility of the organisation. It is important that the office does not
lose control of vital information.
The organisation must also speed up the implementation of its website. This matter
requires urgent attention as those that reside out of Harare do not have ready access to
ZIMSTAT publications as the selling point is centralized. The website forms an integral
part of present day organizations’ ability to reach to all corners. The other option would
KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 63
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY be to decentralize the sale of publications to the Provincial Offices to allow easy access to
those out of the capital so that those in other parts are not disadvantaged while modalities
for implementation of a website are being worked out.
9.3.2 Recommendations to the University- Department of Accounts
The Department should continue to maintain the current high standards that have made
its graduates the most sought in the industry despite the enormous challenges being faced.
The Department must make an effort to put in place some accounting packages so as to
make work easier for the accountants and increase efficiency. This will help students
develop and appreciate the accounting systems and equipping them with much
experience for future purposes.
9.3.3 Conclusion
The attachment was time for learning, not altogether in the theoretical way but that
practical part which is on-job training. The actual learning of job procedures was quite
interesting, together with unquestionable welcoming spirit of the organisation’s staff who
committed themselves to the training process. The attachment training brought a
meaningful result and benefit to my understanding of accounting procedures.
Once again, the writer expresses her sincere gratitude to the management and staff of
ZIMSTAT for the support they rendered during the attachment period and the
opportunity to have that practical appreciation of the theories learnt at college.
She managed to fit smoothly in the ZIMSTAT structure. She hoped that this relationship
between ZIMSTAT and the college will be maintained so that those students who are
behind her stream will have the opportunity to have the practical feel of ZIMSTAT.
KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 64
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY The writer really thank Bindura University for their well structured degree programme
which has equipped her with the necessary theoretical aspects which she have applied in
the industry during her period of placement and would also like to give credit to
ZIMSTAT which has equipped her with the necessary experience during this period of
placement.
KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 65
ZIMSTAT MINISTRY OF FINANCE ZIMBABWE
ZIMBABWE NATIONAL STATISTICS AGENCY
Organizational Mentors
Signatures
Mr Matsika (Senior Executive Officer)
Signature.........................................................Date…………………..
Mr Chijokwe (Accountant Supervisor)
Signature...........................................................Date…………………
Mr Mutodzaniswa (Assistant Accountant Supervisor).
Signature…………………………...Date……………………………..
Divirimwe K (Student)
Signature…………………………...Date……………………………..
KUDZAI DIVIRIMWE: WORK RELATED LEARNING REPORT 66