Kudos & Compliments to Oakland Public Works · implementation of work/asset management system. ... completed weed abatement in the area. ... latest assignment of Ground Keepers for

Kudos & Compliments to Oakland Public Works

Keep Up the great job!

6/14/2012From: [email protected]

To: Public WorksTo: Public Works

A sign that was knocked down was replaced; A broken traffic light was fixed; Graffiti on Necklace of Lights

concrete bases was removed.I must admit, Public Works has done an excellent job with SeeClickFixed program. Keep up the great job!

6/21/2012

From: Mike Neary

To: Calvin Hao

Regarding exterior restoration of the historicRegarding exterior restoration of the historic Malonga Casquelourd Center for the Arts, thanks Calvin, nice work on short notice! on Malonga OHA Award Blurb.

Thhanks

Nice Work, All…

6/27/2012From: Maisha Everhart

To: Public Works

We appreciate

To: Public Works

On behalf of the Mayor, I want to extend our deepest appreciation to you for co‐hosting the delegation from Shenzhen. The presentations were great, the bilingual p g , gpresentation was beautiful, the gifts lovely. Truly a

professional showing for PWA.

6/29/2012

From: Brian Haslam, President and CEO of Cityworks

To: Public Works

City of Oakland awarded with an Exemplary Cityworks User Award. The award recognizes Public Works for its successful implementation of work/asset management system. Public Works completes over 60,000 work orders annually to maintain the City's infrastructure (parks, trees, sewers, storm drains, streets and sidewalks, signs, buildings, street lights, traffic signals; and removal of graffiti and illegally dumped materials). Oakland was chosen from over 475 communities and received the award.

July 6, 2012

From: Joey Williams & Kristine Shaff

k h lTo: Service Workers, Donna Enright, Detra Cooley

Our service workers, along with a coordinated effort from Donna Enright and Detra Cooley, was able to transport all vehicles for detail. We now have better, cleaner, safer vehicles for our customers. Thank you!

July 23, 2012

From: Claire Rice (Citizen)

h ll dTo: Mario Panichelli and crew

I'd like to file a formal compliment. Mario Panichelli and crew have been working in our neighborhood doing camera installations in the sewer lines over the past week and have been simply delightful. They work hard, efficiently, and with smiles and humor.

2012 Administration Employee of the Year

• Elma Flores – Budget & GrantsElma Flores Budget & Grants Administrator, Department of Engineering & Construction

July 24, 2012

From: Deanna J. Santana, City Administrator

To: Public Works Staff

I ld lik t t d i th k fI would like to extend a sincere thank you for facilitating a seamless visit to our City by President Barack Obama.

Thank you for all that you do.

Thank you on behalf of all residents & visitors in Oakland

7/27/2012On behalf of all residents and visitors in Oakland

To: Public Works StaffTo: Public Works Staff

Thank you on behalf of all residents and visitors in Oakland to have cleaned the sidewalk (public right-of-

way) along San Leandro St., across from the BART y) g ,station between 66th Ave. and Hegenberger Rd., and

completed weed abatement in the area.

August 8, 2012

From: Carl Sibley

K dTo: Jason Wong

Citizen reporting main water pipe covers

Kudos

Citizen reporting main water pipe covers missing on public side walks. KUDO to all, your system work! It's fixed before I

ld i ti t it!!could investigate it!!

August 9, 2012

From: Vitaly B. Troyan

To: Sharon Hall

Sharon Hall has created a Personnel Requisition Tracking Spreadsheet in order to quickly check on the status of to quickly check on the status of submitted requisitions.

This isThis is awesome!

Don is bringing new life to Mandana Plaza!

8/16/2012From: Ken Katz (Citizen)

D N blTo: Don NobleDon has been hard at work multiple times a

week, for about a month now, edging, mowing, week, for about a month now, edging, mowing, and repairing. Don is bringing new life to

Mandana Plaza.

August 20, 2012

From: Kip Dorsey (Citizen)

To: Loren Little

I would like to formalize my praise to you andI would like to formalize my praise to you and those members of your crews for chasing down their direct sewer investigation and did a close look at the immediately effected storm drains.

Thumbs up to pyour

department !

2012 DEC Employee of the Year

• Jason Patton – Bicycle & Pedestrian ProgramJason Patton Bicycle & Pedestrian Program Manager, Department of Engineering & Construction

Thank you

8/21/2012From: Rebecca Herman (Citizen)

To: Nancy Nadel & Public Works Staffy ff

The City came the other day to pave over the hole! Interestingly, all I could find was a long patch of what

appeared to be very recently patches asphalt!

That bad spot has been fixed!

August 21, 2012


To: Public Works Paving Crew

Th ks f th i k Thanks for the quick response. Please express my thanks to the paving crew thanks to the paving crew.

August 23, 2012

From: Kenya Wheeler (Citizen) SeeClickFix works ll i O kl d

To: Public Works Staff

S Cli kFi thi h b d

well in Oakland

SeeClickFix - this app has been around for awhile! Works well in Oakland.

Please express my neighborhood’s thanks to your crew

8/24/2012From: Fred Schurkus (Citizen)

To: Gerald Nervis

I just wanted to thank you and your crew for the work they did fixing our street. The work was done pretty much according to the

timeframe you mentioned to me. When it finally starts raining, we a y u d W a y a a g, wwill have a properly functioning drain, and should be good for

another 40 or 50 years on that score, given the history of this drainage device, and maybe more, as I understand they used a

newer kind of pipe.

August 24, 2012

From: Leroy Slaughter, Director Kay Barrett, I&A Specialist Advisory Council & Members East Oakland Senior CenterMembers East Oakland Senior Center

To: Clinton Pugh, Donald Wells & Devonte Hewitt

We here at the EOSC would like to thank you for your latest assignment of Ground Keepers for our facility. Mr. Clinton Pugh, along with his crew Mr.'s Donald Wells and Devonte Hewitt, have demonstrated a sincere effort to make the appearance of our building and grounds something we can be proud, and they are doing it with pleasant attitudes and smiles.

September 4, 2012

From: Susan Montauk , Chair; Barbara Schaaf, Vice Chair; Oakland Parks Coalition

To: Victoria Rocha

OPC wants you to know how much we appreciate OPC wants you to know how much we appreciate all the effort that you and your Public Works crew put in to the very successful South Prescott work day on August 25th. It was a huge

j h ld h h d i h project that never could have happened without you.

Thank you! Thank you!

Thanks

10/22/2012From: Richard Debusk, Instructor

To: Donna Enrightg

Well I had a crisis on Thursday when my computer and projector would not talk. You

saved my bacon by bringing up the spare saved my bacon by bringing up the spare projector. I know this was an inconvenience and

bother and I wanted you to know much

I appreciated it!!!! One of the students fixed my computer but I really appreciated how fast you computer, but I really appreciated how fast you

showed up.

4/26/13 Arbor Day Planting

4/26/13 Arbor Day Planting

October 25, 2012

From: Kristine Shaff

To: Johnny Nicks, David AmateI just want to say SUPER THANK YOU for your assistance and support in making the Traffic class work

F h hso well. For that matter, many other topic sessions as well! I really appreciate it and so did the consultant. You brought all the needed equipment, helped staff the hands-on exam and generally made things go the hands on exam and generally made things go smoothly.Thank you for your attention to detail as well as the overall intent of having viable relevant safety training.

Public Works Leadership Fellows

11/15/12From: Vitaly B. Troyan

To: David Ferguson, Brooke Levin,

Frank Foster, Susan Kattchee

APWA announced that David Ferguson, Brooke Levin, Frank Foster, and Susan Kattchee were selected as Public Works Leadership Fellows the highest level of professionalismLeadership Fellows, the highest level of professionalism

credentialed by APWA’s Donald C. Stone Center for Leadership and Excellence in Public Works.


David Ferguson


Brooke Levin


11/15/12From: Scott P. Johnson, Assistant City Administrator

To: David Ferguson, Brooke Levin, Frank Foster, Susan Kattchee

Congratulations! Great to have such a dedicated and professional PWA team. Keep up the

good work...


12/19/12From: Wanda Redic

To: David Ferguson, Brooke Levin,Frank Foster, Susan Kattchee

Congratulations to the Fellows – I’m proud of Public Works.

Congratulations!!!12/19/201212/19/2012

From: Deborah Lusk-Barnes

To: David Ferguson, B k L i F k Brooke Levin, Frank

Foster, Susan Kattchee PWA leadership and staffPWA leadership and staff

You ROCK!

November 27, 2012

From: Jill Boland Credentialing Coordinator American Public Works Association

To: Ken Bailey

N C tifi d P bli Fl t P f i lNew Certified Public Fleet Professionals

November 27, 2012

From: RL Smith (Citizen)

To: PWA Drainage Dept

This is just to thank the PW Dept for This is just to thank the PW Dept. for a timely professional response and a job well done for both service a job well done for both service dispatch and the workers on the spot.

Prompt action was very reassuring

12/3/2012From: Dr. Sweeney (Citizen)

To: Sabrina JonesTo: Sabrina Jones

Ms. Sabrina Jones was very professional, courteous with

me this morning. Her prompt action was very

reassuring.

December 4, 2012


To: PWA STAFF

Re: Techies, Local Business, and City Employees Come Together to Innovate

Thanks to all of you who are trying to find innovative ways to deliver service better, faster cheaperfaster, cheaper.

12/4/2012


To: Mark Hayes

Mark Hayes single handedly facilitated assisted Mark Hayes single handedly facilitated, assisted, maintained and responded - not only to 120 people all over City Hall on Saturday from early morning to late in the day for Code for Oakland - but also for regular Saturday business AND the Toy Drive, AND the parade elements that came in to City Hall.

Thhankks

They are great ambassadors for the City of Oakland

1/10/2013From: Maggie Stockel, Associate Director, Friends of Peralta Hacienda Historical Park

To: Kashmir Bali and his crew, Denise & Londacrew, Denise & Londa

Our park is kept so well.

State of the District

1/28/2013From: Rosetta Egan, Maxwell Park, MHH,

Volunteer at Courtland CreekTo: Councilmember Libby Schaaf,

Eddie Dunbar, Vitaly Troyan, Jason Mitchell

C il b S h f Thi i I Councilmember Schaaf, This morning I attended your state of the district event and attended the Public Safety and Public Works workshops. I want you to know that after 17

years of attending community meetings, your y g y g yevent today was the best.

Open data is on the way…

2/1/2013From: Kristine Shaff

To: John McCabeJ

Open data is on the way…This puts Public Works out in front where we like to be, on the cutting edge! Not all agencies have been so

willing let alone able to provide open data This will assist the City willing, let alone able, to provide open data. This will assist the City in its goals for transparency and open data, as well as provide

opportunities for interesting possible apps developed, maybe even by the Code for America Fellows.

February 3, 2013

From: David Ferguson

To: KEN BAILEY

P bli hi E i t C t R t I t tPublishing Equipment Cost Reports on Intranet

Great Idea

Efficiency

You did a terrific job !

2/6/2013From: Yolanda Lopez

To: Kristine Shaff

Kristine, wanted to acknowledge a successful Administration retreat. I know the amount of work that goes into planning and executing

such an event. You did a terrific job!

2/6/13

From: Jason MitchellTo: Chris Lewis, Jose Martinez, Frank Awayan

The Public Works Administrative Services Retreat was a success, thanks to the informative tours that were lead throughout the day. The Lake Merritt Channel and surrounding area was, of course, a highlight! The entire morning gave our unit an opportunity to explore the impact that Public W k h d th Cit f O kl dWorks has made on the City of Oakland.

Feb. 13, 2013

From: Adrian Michel (Citizen)

To: Fred Loeser

Sidewalk repair was completed today. It made our home and neighborhood look and feel a lot safer.

Thank you very much, Mr. Loeser, my family and myself appreciate it so much.

I was impressed by how strong the Public Works Management Team is…

2/14/2013From: Noel Gallo, Council Member

To: PWA Division Managers & gManagers

PWA Managers made an all day presentation to three newly elected Council Members - CM’s three newly elected Council Members CM s

Gallo, Kalb and McElhaney – and to the CAO’s team to explain organization, operations, and

functions of the Public Works Agency.

Great Performance!

2/14/2013From: Deanna J. Santana, City Administrator


PWA Managers made an all day presentation to three newly elected Council Members - CM’s Gallo Kalb and McElhaney – and to the CAO’s team to Members CM s Gallo, Kalb and McElhaney and to the CAO s team to

explain organization, operations, and functions of the Public Works Agency.

I learned so much!

2/14/2013From: Scott P. Johnson, Asst. City Administrator


PWA Managers made an all day presentation to three newly elected Council Members - CM’s Gallo Kalb and McElhaney – and to the CAO’s Members CM s Gallo, Kalb and McElhaney and to the CAO s

team to explain organization, operations, and functions of the Public Works Agency.

2/14/13

From: Jason Mitchell

To: John McCabe, Kristine Shaff, Sabrina Jones

A special thanks to John M, Kristine S. and Sabrina J for a job well done and Sabrina J. for a job well done with Admin's presentation.

February 14, 2013


l h ll hTo: Detra Cooley, Donna Enright, Kelly Pschirrer

PWA Presentation to newly elected Council Membersy

Special thanks to Detra, Donna and Kelly for packaging everything up and coordinating the p k g g y g p gdetails.

A Special Thanks!p

February 22, 2013


B ildi E t C t P i t C t di lTo: Building Experts, Carpenters, Painters, Custodials

Building 2 Estuary Conference g y fRoom is a glorious thing to behold!

Super Thank Y !

Estuary is ALL NEW!

You!

NEW!

Take note & give up a big cheer!


To: MayonahTo: Mayonah

CHP Commercial Division conducted a thorough vehicle inspection: inside - outside -

d i l di k l b k h under; including paper work - log book - hours of service - insurance & registration - you name

it, CHP checked it! Mayonah and our City vehicle passed with flying colors.

APWA Leadership Fellow

2/25/13From: Brooke A. Levin

To: Brian Carthan

Please join me in congratulatingPlease join me in congratulating Brian Carthan on his designation

as an APWA Fellow!!!

APWA Leadership Fellow


To: Brian CarthanAllen LawGil Hayesy

Maaza Mekuria

Congratulations on your designation as an g y gAPWA Fellow!!!

APWA Award

Joseph TaniospProfessional Manager of the Year

Emergency Management

Congratulations on your award!!!

2013 APWA Award

Kent MoProfessional Staff of the Year

Public Right of Way


2013 APWA Award

James GarciaProfessional Manager of the Year

Fleet


2013 APWA Award

Kristine ShaffffProfessional Manager of the Year

Administrative Management


Recognition from APWA

Brian Kimball

Professional Staff of the Year Award for Engineering & Technology

Now I can’t be more delighted!2/25/20132/25/2013

From: Dave Campbell, Program Director, East Bay Bicycle Coalition

Wl d Wl kTo: Wlad Wlassowsky,

Ade Oluwasogo, Mohamed Alaoui, Jennifer HarmonJennifer Harmon

Overall, I want to commend you one more time for the wonderful designs we are looking at for the improved Broadway/Keith intersection. This is

really world class stuff and quite honestly makes me y q yproud of your team and the city I live in.

Awesome! More…More…

2/25/2013From: Vitaly B. Troyan

Wl d Wl kTo: Wlad Wlassowsky,

Ade Oluwasogo, Mohamed Alaoui, Jennifer HarmonJennifer Harmon

Thank you for a great design for Broadway/Keith intersectiony

Recognizing Excellence in PWA

3/11/13From: Scott P. Johnson, Asst. City Administrator

To: Brian Kimball, Kent Mo, James Garcia,

J h T i S K tt h K i ti Joseph Tanios, Susan Kattchee, Kristine Shaff

Congratulations Brian, Kent, James, J h S d K i i f h i i Joseph, Susan, and Kristine for the recognition

you each received from the American Public Works Association (APWA) and also a shout

out to all other Public Works staff that participated in achieving the amazing part c pated n ach ev ng the amaz ng excellence you all exhibit every day.

3/20/13


To: CHRISTINE RALLS

church cleanup - CBS news storychurch cleanup CBS news storyGood news story on cleaning up Oakland. PWA

provided the support and Christine is looking to get an Adopt A Spot agreement in placeto get an Adopt A Spot agreement in place.

SO GREAT! I am so impressed with Ms Ralls!

It is a pleasure to work with professionals like you

3/20/2013From: Arlette Flores

To: Kristine Shaff

K i iThanks Kristine for your prompt response, professionalism and

efficiency!

3/20/13

From: Glen & Susanna (Citizen)

To: Public Works

Thank you all for recommending I call public works They have a Thank you all for recommending I call public works. They have a special tool for removing stuff from the drains. And they handled the request within 20 minutes of my call! The skateboard was rescued.

Yay! this is definitely a FeelGood item -- some things (people) still work in Oakland.

3/27/2013

From: Robert PrinzEducation Coordinator East Bay Bicycle CoalitionEducation Coordinator, East Bay Bicycle Coalition

To: Jason Patton

The recently installed bike corrals are already getting lots of use and attention, I might add, and the "bike Oakland" sign is a great marketing move which helps Oa a d s g s a g eat a et g ove w c e ps to define Oakland as a "bike city" almost as much as the infrastructure itself.

For Custodial, they go about their work with efficiency and a pleasant attitude!

3/27/2013From: Wanda Redic

R l R tliff & C t di l St ffTo: Roslyn Ratliff & Custodial Staff

For Custodial. They go about their work in the FHOP with efficiency and a pleasant the FHOP with efficiency and a pleasant

attitude no matter how gross the mess is they have to clean up.

March 27, 2013

From: Vitaly B. TroyanNice Work

To: Ken BaileyNice Work,

Ken!

Preventive maintenance is necessary to get reliability from equipment. Doing so allows us to equipment. Doing so allows us to schedule downtime so as to minimize disruption to services.

4/2/13

From: Carol Beck (Citizen)

To: Gil Hayes, Brian Kimball

When I started my quest to attain a map of City property on Skyline I hadWhen I started my quest to attain a map of City property on Skyline, I had no idea how many people would become involved to help me. Your tenacity was key to making it all happen. You could have just ignored the request or given a ho-hum bureaucratic response, but instead you really dug deep. To say I appreciate your efforts is an understatement. I got the map.g

Thanks for taking f b icare of business

4/2/13


To: Gil Hayes

I don’t know what you did to help the constituent butI don t know what you did to help the constituent but sounds like you made extra efforts to find the map for her.

Kudos to you for excellent customer

service!

4/2/13

From: John Scheuerman, Emeryville Planning Commissioner, Alameda CTC CAC Member

To: Jason Patton

Last Sunday we biked from our home in Emeryville to Oaktoberfest. The bike ride was safe, enjoyable, and easy to navigate! What you’re doing in Oakland is working!

Kudos to Oakland!

Woo hoo!!! Good Work!

4/2/2013From: Rick Richard (Citizen)

To: Jason Patton

Today I rode home from Berkeley along the newly resurfaced Colby Street.

Wow! What a difference!

4/2/13

From: Dana Weissman (Citizen)

To: Jason Patton

I just biked up Broadway for the first time in a while and it was aI just biked up Broadway for the first time in a while, and it was a completely changed experience below W MacArthur. Congratulations on a job well done! I was at the Biketopia event a few weeks ago when you won the award. It was absolutely deserved.

Thanks for your all your hard work making Oakland an awesome place toThanks for your all your hard work making Oakland an awesome place to ride.

4/2/2013

From: Nora Cody, Program Director, Safe Routes to Schools Alameda County Program, TransForm

To: Jason Patton

"Twelve brand new bicycle racks were installed during the winter break." I wanted to share with

hi i h k f h bik k f hyou this nice thank you for the bike racks from the latest newsletter from Community United Elementary School.

What a great & effective use of paint!

4/2/2013From: Mark Redar (Citizen)

To: Jennifer Stanley,Jason Patton

I t t l t ll th t i i t I want to complement you all on the re-striping at 51st and Shattuck. I'm a regular bike commuter

down shattuck and telegraph and I feel much safer at that intersection now. It seems to have improved

th t ffi fl llthe car traffic flow as well.

April 11, 2013

From: Chuck Maurer, Tax Auditor II

To: Kristine Shaff

Kudos for yesterday's Earth Expo:

Lots of great information and felt like people were really excited about creating a more sustainable, resilient city. The event made me (and others as well) feel fortunate to work for a city who shares the same others as well) feel fortunate to work for a city who shares the same values and vision of earth stewardship and social justice that I do.

Nice Job!Nice Job!

Earth Expo – What a collaboration! What an event! Thank you!

4/11/2013From:David Finacom, Environmental Programs

Assistant, Environmental Services Division

To: PWA STAFF

Yesterday’s Expo was in so many ways the best one yet, and it was no question the SMOOTHEST one

ever from my point of viewever from my point of view.

April 11, 2013


To: PWA Staff

Please extend my congratulations and appreciation to everyone who participated pp y p pin yesterday’s Expo in the plaza.

Lots of good vibes, good exhibits and th i ti t ffenthusiastic staff.

April 12, 2013

From: Gil Hayes,Vitaly B Troyan

Great Vitaly B. Troyan

To: Ed JimenezCustomer Service

I returned from a conference a week ago and noted that my vehicle had been picked up, serviced and returned in my absence I wanted to thank you for handling thein my absence. I wanted to thank you for handling the matter in a professional and courteous manner. Your efficiency in handling it this way resulted in a savings of manpower and minimized resultant work delays. I wanted to recognize your efforts Please relay mywanted to recognize your efforts. Please relay my thanks for a job well done.

GREAT JOB, BRITTANY !!!!

4/17/2013From: Ron Grigg, Systems Analyst, Product

Manager; Kristin Shaff; Jason Mitchell

To: Brittany Gabel

U d f PD Pl P d iUpgrade of PD Place Production

All your hard work and dedication to the project has paid off! Good Job!project has paid off! Good Job!

7/27/2012

From: Brooke A. Levin

To: Lorenzo Smith, Dale Smith

Thank you for filling the two potholes that have been lingering for several months.

The work looked wellThe work looked well done !

11/15/2012

From: Mike Neary

To: David Ferguson, Lorenzo Smith,Dale Smith Nice work!

I dropped by Embarcadero and Washington a while ago, wanted to thank your crews for filling in the gap between the tracks ahead of the rain tomorrow so we can maintain access to the hotel across the street.

12/18/2012


To: David Ferguson, Dale Smith,Street Maintenance Workers

Nice work filling potholes!g p

Please express my appreciation to all street maintenance workers involved.

They seem committed to do an excellent job!

December 18, 2012From:Dean Banks (Citizen)

A A ATo: DRAINAGE STAFF

I wanted to pass along our appreciation for the outstanding work that the Streets and Drains section

has been doing in our Thornhill/Merriewood Drive neighborhood. It is extraordinary how quickly a crew responds to clean up as well as how complete the

l iclean up is.

March 18, 2013

From: Jim MacIlvaine, Special Events Coordinator + Oakland Film Office

To: Lou Pegross Jr.

Ramp for Marathon runners

The race director was out near that part of Lake Merritt and checked out the ramp and is very pleased. Iand checked out the ramp and is very pleased. I understand that you've even put a cover over it to protect it from the rain - very thoughtful.

Ni j b th k f th ff t b h lfNice job - thanks for the effort on our behalf.

March 13, 2013

From: Krista von Blohn (Citizen)

Th hTo: Thomas Leach,Willie Snowden

I had Thomas Leach and Willie Snowden out at my property at 542 Weldon Ave. this morning. They were very kind, respectful, and extremely helpful !

Please forward on my appreciation to them.

3/15/13

From: Thaddea & Morgan (Citizen)

To: PWA Staff Give them our thanks,

please.

Thanks to you all for getting the extremely large and dangerous pothole fixed on 35th by Libby Ct. We so appreciate the workmen coming out in the pouring rain this AM to fill it.

April 25, 2013

From: Friends of Sausal Creek

To: Ferial Mosley(for your participation at Dimond Park on Earth Day)

When Kimra McAfree returned tools that you were the best City employee that has ever been assigned to their l ti f l g ity l Y w location for a large community clean up. You were cordial, friendly, organized, and worked well with the Board members and the public. Kimra said she will ask for you specifically on Creek to Bay day and on future pEarth Days.

Thanks for all that you do for us!

8/15/2012From: Tommy Wong, Executive Director,

Laurel District Association

To:Will Crowder, Shereda Nosakhare from Councilmember Schaaf's office, Varell Henderson

at Public Works

Laurel Street Fair Debris Box Delivery Issue

I also wanted to thank you all for all the support prior and on the day of.pp p y

2/22/13

From: Brian Weibert (Citizen)

To: Francisco Gamez

I wanted to send a quick note about a positive experience I had q p pwith Frank earlier this week. Last week Wednesday I had my car broken into in Dublin and lost a laptop bag containing many valuable items. On Friday morning I received a call from Frank that he had found my bag during his work and wanted to let me know that he had it if I would like to recover the bag from him. I

ll i t d F k t ki ti t f hi b d t breally appreciated Frank taking time out of his busy day to grab my bag and make contact with me. I was able to meet Frank to retrieve the bag from him during lunch time. I truly appreciate the extra steps that Frank took while doing his job. You should be really proud to have such a great employee working with you in your departmentyour department.I would like to recommend Frank receive any sort of department or city recognition for being such a great employee and representative for your city.

4/23/13

From: Elena Bermeo, Recreation Center Director, Mosswood Recreation Center

To: Herman Millers Team, Tom Young and his crew

ThisisapersonalthankyouandKudostoMr.HermanMillersTeamforanOUTSTANDINGjobatM d P k T d h i W iMosswoodPark.TodaywearehostingaWarriorsSpiritRally,andtheparklooksamazing!!AlsothankyoutotheswifteffortsofTomYoungandhiscrewtohelpresolveanovernightissuewithp gourfence.This hasbeen atrueteamefforttomakeourcityshine!!

4/10/13

From: Faith E. Du Bois (Citizen)

To: Ali Schwarz

I want to thank you and City of Oakland I a ha y a C y f Oa lastaff for facilitating this evening’s dog park/neighborhood meeting with such sensitivity, respect, and professionalism.

SeeClickFix4/24/13

From: Jimmy Long (Citizen)

To: John McCabe

Thank you for taking time out of your busy schedule to meet with me today regarding SeeClickFix. The information you

provided me was very helpful, and I will be using some of it to assist with our implementation The historical background and assist with our implementation. The historical background and

call center information was also very helpful. Lastly, thanks for allowing me to have you as a resource to reach out to should I

need additional information.

SeeClickFix4/16/13

From: Sheryl Walton

To: John McCabe

Thanks John for the Power Point presentation on SeeClickFix and for the

magnets that show the 4 ways of reporting a problem. This is a good

example of community and staff working together to help keep Oakland clean and

safe.

SeeClickFix4/19/13From: Jason MitchellTo: Sabrina Jones, Arturo Olortegui

Sabrina and Arturo, you were impressive in showcasing the Call Center (SeeClickFix).

•J h T i P f i l M f h Y

APWA, Northern California Chapter Awards Ceremony

•Joseph Tanios – Professional Manager of the Year –Emergency Management

•Brian Kimball – Professional Staff of the Year –Engineering and Technology

•Oakland Intelligent Transportation System (ITS) Program

(Si Lau, Ade Oluwasogo, Wlad Wlassowsky) – Project of the Year ($5 to $10 Million Category)

•Susan Kattchee – Professional Manager of the Year –S lid W t C tSolid Waste Category

•Kristine Shaff– Professional Manager of the Year –Administrative Management

•James Garcia – Professional Manager of the Year – Fleet

•Kent Mo– Professional Staff of the Year – Public Right-of-WayKent Mo– Professional Staff of the Year – Public Right-of-Way

APWA, Northern California Chapter Awards Nomination

•Jose Martinez

•Fred LoeserFred Loeser

•Lakeshore / Lake Park Complete Streets Project

•Oakland Museum of California Renovation

Oakland Heritage Alliance2013 Partners in Preservation Awards

•Lake Merritt Preservation Measure DD Projects, Advocacy & Leadership Award

(Coalition of Advocates for Lake Merritt, Measure DD Community Coalition, and City of Oakland Public Works Department)Public Works Department)

iThank you, Tanya Simmons

11/28/2012

From: Iris Starr

To: Garrett Fitzgeraldg

ECAP at City Council

Garrett: Fantastic!!! You have done anGarrett: Fantastic!!! You have done an amazing job of pulling together advanced policy document, performance standards, and then getting people engaged all across the Citythen getting people engaged all across the City to take actions together. Really outstanding!

March 26, 2013

From: E.J. Xu, Director, Liasion Department, US China E change Co ncil (USCEC)US-China Exchange Council (USCEC)

To: Susan Kattchee, Garrett Fitzgerald

I would like to thank you for your time and efforts to make our I would like to thank you for your time and efforts to make our delegation visit to the City of Oakland a big success. I really appreciate all the information and great discussion. Thanks, Susan, for your great drawing and charts that well explained the organizational structure of the City of Oakland and the Energy/Utilities authority hierarchy in the US. That was very i f ti d ll i t d informative and very well appreciated.

Special "Thank You" to Garrett, for helping us coordinate this event.

4/20/13

From: Tim Vendlinski (Citizen)

To: Christine Ralls and team

Thanks to you and your team, Ms. Ralls. The weed bags were promptly collected and removed

Th

The weed bags were promptly collected and removed. anks

I have really enjoyed working with you…

4/29/134/29/13From: Holly Alonso, Executive Director,

Peralta Hacienda Historical Park

To: Ali SchwarzPeralta Hacienda looks beautiful and we were so happy to have it ready for the event on Saturday! People commented on what a great place it was to have community events. Thank you for so much hard work, and in helping make changes all along the line, and your patience with the watershed sign. I hope you are pleased with these gorgeous results.

We appreciate you all !!!

4/27/13From: Beverly Hodge, Peralta Hacienda Historical Park

To: Christine Ralls

My gosh! The PHHP has become so wonderful! Thanks in large part to the f T g pcity! We appreciate you all! We definitely shall keep the park clean, inviting and safe!g f

May 2, 2013

From: Sara Bedford, West Oakland Senior Center

To: Stephen Curiel, PWA Staff

Nice work

I just wanted you to know that ff d d l your staff responded promptly to my

concern about a tripping hazard at the West Oakland Senior Center and remedied it quicklyand remedied it quickly.

Nice work and much appreciated by th C t Di t ththe Center Director there.

Thank you for helping to make the area a safe place

5/2/13

From: Dorothy Poston, West Oakland Senior Center

Stephen Curiel PWA StaffTo: Stephen Curiel, PWA Staff

Thank you so much for your immediate response. A few seniors mention that they notice the posts have been removed. Thank you for helping to make the area a safe place.

We appreciate your help !!!

1/3/2012From: Reid Penland, Alameda County Surveyor

To: Gil HayesG H yRecall that several months ago you generously loaned us a portable hard drive loaded with the City of Oakland’s Monument Cards. The idea behind this sharing of i f ti th t dd th d i t Sinformation was that we add these records into our Survey Monument Preservation application where they would be available on-line together with all of the rest of the other records that the system would eventually contain. , I’d like to write an e-mail to the City Engineer and/or Public Works Director expressing our appreciation.D p g pp

Thanks for being a nugget yourself

2/24/122/24/12

From: Laura Ingram (Citizen)

To: Gil HayesG yIt's encouraging to get something done periodically without having to pull everyone's teeth and my hair to do it. I'm reminded of a briefing I got as a brand-new city council aide years ago even briefing I got as a brand-new city council aide years ago, even before things got so tough, from a guy who was a water activist --he described working for the city as being like walking waist-deep in a swift river -- most of the time you're struggling just to keep from drowning, but occasionally you're able to swoop down and pick up a nugget. Thanks for being a nugget yourself.p p gg g gg y

1/30/13

From: Murray Rubenzahl Citizen) Th

To: David Finacom,Patrick Hayes

hank

I applied for, and was granted the once a month pick-up. after receiving the application, it was unclear to me if I would qualify and I did not want to risk loosing that application fee

s

qualify and I did not want to risk loosing that application fee. After our brief conversation on the phone, I was willing to apply. All went well and I just wanted to thank you for explaining those few details. With yours and the field inspector, Dave's input and expertise, We are enjoying

ffi i l i h h ld d h l billefficiently managing our household waste and the lower bills that we deserve.

1/11/2013

From: David Ferguson

To: Ken Bailey

K Ni j b i b d i l l h Ken, Nice job on preparing your budget, particularly the narrative sections, and for getting it on time!

Good outreach & education effort !!!

5/6/13From: David Ferguson

To: KEN BAILEYTo: KEN BAILEY

City Fleet Vehicles & Equipment: Scheduled Preventive MaintenancePreventive Maintenance

Good outreach and education effort !!!

8/6/2012

From: James Mitchell

To: Ken Bailey & PWA Staff

Th h b d l d h SThe generator has been delivered to the Seneca site. Ken Bailey and PWA staff, thank you very much for your support on this project.

Thank youThank you

Thank you for your quick response to our urgent needs

8/6/12

From: Ahsan Baig

Ken Bailey & PWA StaffTo: Ken Bailey & PWA Staff

S n G n tSeneca GeneratorThanks a lot for your assistance, and your quick

response to our urgent needs.

Thank all of the PWA Staff

5/22/2012From: Brian Beck

To: PWA STAFFA S AI would like to thank all of the PWA staff that assisted with the presentation of the NPWW

vehicle display at 250 FHOP. Please thank your p y ystaff who brought me the equipment and helped

set it up! There was so much admiration and affection expressed for the Public Works Agency at today's display, which is a testament to the effort and hard work put in by everyone within effort and hard work put in by everyone within

PWA!

P t ti f th NPWW hi l Presentation of the NPWW vehicle display at 250 FHOP

5/22/2012From: Mike Neary

To: PWA STAFFTo: PWA STAFFReally nice display, and the banners explaining what

the vehicles do were helpful.

I want to know who does the wax job on the trucks -they're beautiful, I'd like to bring my car in to the shop !

Great Idea !

11/19/2012From: David Ferguson

To: Ken Bailey

Equipment Services Customer Survey. Great idea !

4/19/13


To: John McCabe,Vitaly B. Troyany y

The presentation from John and Vit was awesome. I learned a lot!

Very Nice Presentation

4/19/2013


To: Johnny Nicks, David Ferguson, John Tenette, Ken Bailey, Gregory Johnson

JR, David, John, Ken and Gregory, your support, knowledge and expertise was powerful. Again we show how professional and forward thinking our City and Agency has become.City and Agency has become.

7/16/2012

From: Brooke A. Levin

To: Brian Beck,Ken BaileyB y

PWA-AD Summary of Charges PWA-AD Summary of Charges

This report is very helpfulThank very helpfulThank

you

Compliments to Street Sweepers!

5/8/2013From: Jason Wong (Citizen)

To: Street Cleaning Staff

CITIZEN GIVING COMPLIMENTS FOR AN CITIZEN GIVING COMPLIMENTS FOR ANEXCEPTIONAL JOB DONE BY THE STREET

SWEEPER THAT SWEPT AT STEELE ST. AND BUELL ST., IN THE AFTERNOON ON 5/8/13.

What a difference!

5/9/2013

From: Jane Bicek (Citizen)

PWAThanks

To: PWA

M W ddi g A t dMorcom Wedding Area today

What a difference from last year.y

ff h kPWA Staff, thank you!

5/25/2012

From:Melissa Evans (The Landscape Improvement Committee, Oakmore Area)

PWA StaffTo: PWA StaffToday the City of Oakland Public Works took away two dump trucks worth of old soil and another truck load of green waste. Th bli k l t d l t ( h lid k d)The public works employees stayed late (on a holiday weekend) to help Oakmore make it happen and smiled the entire time. They were fabulous, thank you!!!!

6/8/2012

From: Mike Neary

To: PWA Interns

Fi d th b t t t bik i O kl d thiFind the best spots to bike in Oakland this summer via new, online maps.

Nice work. Interns rock!

You are my heroes…

May 1, 2013From: Audree Jones-Taylor

To: Chief Howard Jordan & To: Chief Howard Jordan & Anthony Toribio

A Message about May Day Activities

You are my heroes… Josie de la Cruz had no interruptions in service today…

You both are the best…Y

Thank you

May 2, 2013From: Cookie M. Robles-Wong

To: PWA Painter and CallTo: PWA Painter and Call Center

A Message about May Day Activities

And a huge salute to PWA painter and Call Center for prioritizing the ticket. Painter was out at the park

first thing this morning and abated the 20+ tags/graffiti.

3/12/13

Kudos & Compliments

From: Jason Wong (Citizen)

S S O

Compliments

To: Street Sweeper Operator

CITIZEN REQUESTING KUDOS BE GIVEN TO THE STREET SWEEPING OPERATOR, SWEEPING ON 57TH ST.BETWEEN SHATTUCK AVE. AND DOVER ST., ON TUESDAY 3/11/13. CITIZEN STATES THE STREET SWEEPER SWEPT ALL THE TROUBLE AREAS UNDER THE TREES AND LEFT THE STREET IN GREAT CONDITIONTHE STREET IN GREAT CONDITION.

Y k i b!Your work is superb!4/30/2013


John McCabeThank You Sincerely

To: John McCabe

Dear John,

Sincerely

I keep thinking how great a job you have done with this upgrade in Cityworks. You have pulled off a major achievement, with very little fanfare, but it is truly tremendous. I can only imagine how many details and tweaks and finesses you have had to manage for it ll t l k thi th f th id ! It h l h tit all to look this smooth from the side! It shows also how great your new team is, and how much many others, including the users, have done in partnership with you - but again, it is your leadership that has made the success that we all benefit from.

5/15/13

From: Seth Feinberg (Citizen)

To: Donna Enright

Our PRR-14364, sewer leak at 4015 Broadway

Thank you for all your assistance on this document request I know howThank you for all your assistance on this document request. I know how public entities, especially the City of Oakland, desperately need more resources, and I have become unaccustomed to receiving such good service. Your attention to my continuous requests was a welcome change.

Documents

Kudos & Compliments to Oakland Public Works · implementation of work/asset management system. ... completed weed abatement in the area. ... latest assignment of Ground Keepers for