Kruzel BuildersFrancis Kruzel

He was one of my high school shop teachers

Brittany Howe

Nichols College

Business and Society

MGNT-100-01

About the Company

0Does a partnership with his son Mark Kruzel, originally was his dad and him

0He went to a trade school and fell in love with construction

0 Contractor: General remodeling and Single family houses

0Been in business for 41 years, Started back in 1972

Background 0 Stared at age 19, straight after high school

0Typically they person who needed the job done would pay for supplies and labor

0He wanted to work with his dad in the family business

0Training/Background0 Residential Construction Specialist

0 General Contractor

0 41 Years of experience

0 OSHA Safety trainer

0 Licensed Constriction Supervisor

0The company is still booming and business has picked up over the years

Success0Everything Has Been a Success

0 Starting his own business

0 Having it last

0 Just doing what he loves

0 His sons work with him

0He said “It’s rewarding when you drive down the road and you look at the house and you can say I built that”

0 It’s the wow factor when you set goals and you achieve them, and the overall product looks great

Success (cont.)

0 Critical Success Factors

0 Customer satisfaction

0 Organization

0 Making sure you have everything you need for the job with you

0 Do not take on to much at once

0 Plan ahead of time

Challenges

0The Biggest challenge was starting up, buying all the tools and trying to get the name out there

0 Challenging aspects

0 Not enough employees

0 The seasons

0 All the business to keep up with

0 You don’t want to do to many jobs at once

Challenges (cont.)

0Overcame challenges0 Not taking to much work at once

0 One day at a time and do what you can and don’t rush it

0 Using it as a learning tool, he would take students to one of the job sites and work there to teach the students how to work outside, and get real world experience, that lightens up the load.

0 Season can be difficult especially in the winter no one want to re model or build because of the cold. He stays in business all year around and has a second job to pick up for the slack.

Challenges (cont.)

0 Fatal Flaws

0 Communication

0 If one makes a decision without the other one knowing the results can be a disaster

0Another job added to the list and not saying right away

0 Getting Sick

0 If one person gets very sick you can be out of business for a week, one person cant do everything

Competition

0Two competitors

0 Js Home Improvements

0 Martel’s Quality Building

0Achieve costumes advantage by keeping them 110% satisfied with great prices and doing it completely the way they want it, with as much quality and care possible

Competition (cont.)

0 Satisfaction and loyalty to customers

0 They keep the costumers satisfied by doing what they want for the lowest price possible

0 Even if they cant get paid that week for the job, they will work with you

0 Wont do something you don’t like but will make suggestions

0 Will also work around your schedule

Marketing and Staffing

0Marketing

0 Radio

0 News papers

0 Word of mouth

0 Staffing

0 Apprenticeship licenses

0 OSHA certified

0 Good work ethic

0 Punctual

The Future

0He still want it to be open for a very long time after he passes away

0 Hoping it will stay a family owned business

0 His son Mark will take it over completely

0Then also with his son when he get older

When Did You Start There

0He graduated high school and went right to the work force

0Born in 1952 (59 now)

0Business opened in 1972 (41 years)

0 Started at age 19

0Worked with his father until he passed it down to him

Other Job• Works at Charles H.

McCann Vocation

Technical High School

• Department Chair

o Teaches Carpentry

o Teaches OSHA

• Day and Night

Students

• Loves teaching the

tools of the trade

Dealing With Employees

0What would you do if you had a bad employee that you know personally?

0 Set him/her on a performance period and explain to them what's going on, and if there is no improvement I would be forced to let them go

0What would you do if an employee was stealing someone else's tools

0 Automatic termination along with a paycheck deduction to pay for the tools that were stolen so they can be replaced

Summary

0 “ Were all human we are bound to make errors here and there, but if you do the best you can, you will do great things in life. All you need is a little will power.”

0What I learned from this with a dream you can accomplish anything. It may have its ups and downs, but in the end it shall work out.