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    Chapter 10 Supply Chain Strategy

    Chapter

    10Part 3: Managing Value Chains

    Supply Chain Strategy

    TRUE/FALSE

    1. Supply chain management is the strategy of organizing, motivating and controlling a firms processes

    and those of its suppliers to match the flow of materials, services, and information with customer

    demand.Answer: True

    Reference: Introduction

    Difficulty: Moderate

    Keywords: supply, chain, management, supplier, customer

    2. or!"in"process inventory is considered an input to the transformation processes of the firm.

    Answer: #alse

    Reference: Supply $hains for Services and Manufacturing

    Difficulty: Moderate

    Keywords: I%, wor!, process, input

    &. The finished goods of one firm may actually 'e the raw materials for another firm.

    Answer: True

    Reference: Supply $hains for Services and Manufacturing

    Difficulty: Moderate

    Keywords: finished, good, raw, material

    (. Inventory turnover is o'tained 'y dividing the average aggregate inventory value 'y sales per wee! at

    cost.

    Answer: #alse

    Reference: Measures of Supply $hain %erformance

    Difficulty: Moderate

    Keywords: inventory, turnover

    ). Increasing the percentage of on"time deliveries to customers actually reduces the total revenue of a

    firm.

    Answer: #alse

    Reference: Measures of Supply $hain %erformance

    Difficulty: Moderate

    Keywords: on"time, delivery, revenue

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    Chapter 10 Supply Chain Strategy

    *. The 'ullwhip effect says that in any supply chain, the ordering patterns e+perience increasing

    variance as you move closer to the end customer.

    Answer: #alse

    Reference: Supply $hain ynamics

    Difficulty: Moderate

    Keywords:'ullwhip, variance

    -. common disruption of the e+ternal supply chain is product and service mi+ changes.

    Answer: True

    Reference: Supply $hain ynamics

    Difficulty: Moderate

    Keywords: disruption, e+ternal, supply, chain, mi+

    /. common disruption of the e+ternal supply chain is engineering changes.

    Answer: #alse

    Reference: Supply $hain ynamics

    Difficulty: ModerateKeywords: e+ternal, supply, chain, engineering, change

    0. istri'ution is the management of the transformation process devoted to producing the product or

    service.

    Answer: #alse

    Reference: Supply $hain ynamics

    Difficulty: Moderate

    Keywords: distri'ution, transformation, management

    1. ne of the concerns of material management deals with staffing patterns.

    Answer: True

    Reference: Supply $hain ynamicsDifficulty: Moderate

    Keywords: material, management, staffing

    11. ne of the concerns of material management deals with production levels.

    Answer: True

    Reference: Supply $hain ynamics

    Difficulty: Moderate

    Keywords: material, management, production, level

    12. The order"fulfillment process involves the activities to deliver a product or service to the customer.

    Answer: True

    Reference: The rder #ulfillment %rocessDifficulty: Moderate

    Keywords: order, fulfillment, deliver, customer

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    Chapter 10 Supply Chain Strategy

    1&. #orward placement is a reduction in inventory and safety stoc! 'ecause of the merging of varia'le

    demands from customers.

    Answer: #alse

    Reference: The rder #ulfillment %rocess

    Difficulty: Moderate

    Keywords: forward, placement, inventory

    1(. 3endor"managed inventories are an e+ample of the forward"placement tactic.

    Answer: True

    Reference: The rder #ulfillment %rocess

    Difficulty: Moderate

    Keywords: vendor, managed, inventories, forward, placement

    1). rop shipping occurs when a retailer passes customer orders directly to a wholesaler or manufacturer,

    which then ships the order directly to the customer with the retailers la'el on it.

    Answer: True

    Reference: Supply $hain StrategiesDifficulty: Moderate

    Keywords: drop, shipping

    1*. $hannel assem'ly is the process of using mem'ers of the distri'ution channel as if they were

    assem'ly stations in the factory.

    Answer: True

    Reference: Supply $hain Strategies

    Difficulty: Moderate

    Keywords: channel, assem'ly, distri'ution

    1-. 3irtual supply chains tend to have lower costs due to economies of scale.

    Answer: TrueReference: Supply $hain Strategies

    Difficulty: Moderate

    Keywords: virtual, supply, chain

    1/. It is 'etter to !eep the order fulfillment process in"house than to use a virtual supply chain when sales

    volumes are high.

    Answer: True

    Reference: : Supply $hain Strategies

    Difficulty: Moderate

    Keywords: virtual, supply, chain, traditional

    10. hen high service or product variety is important, the traditional order fulfillment method isprefera'le to a virtual supply"chain approach.

    Answer: #alse

    Reference: : Supply $hain Strategies

    Difficulty: Moderate

    Keywords: virtual, supply, chain, traditional

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    Chapter 10 Supply Chain Strategy

    2. colla'orative planning, forecasting, and replenishment program is an iterative process 'etween the

    supplier and customer to develop replenishment 4uantities 5ointly.

    Answer: True

    Reference: The rder #ulfillment %rocess

    Difficulty: Moderate

    Keywords: colla'orative, planning, forecasting, replenishment, $%#6

    21. cross"doc!ing warehouse holds inventory from manufacturers until retailers are prepared to sell the

    items.

    Answer: #alse

    Reference: The rder #ulfillment %rocess

    Difficulty: 7asy

    Keywords: cross"doc!ing, warehouse

    22. The negotiation process e+ecutes the actual procurement of the service or material from the supplier.

    Answer: #alse

    Reference: Supplier 6elationship %rocessDifficulty: Moderate

    Keywords: negotiation, procurement, supplier

    2&. 8reen purchasing involves identifying, assessing, and managing the flow of environmental waste and

    finding ways to reduce it and minimize its impact on the environment.

    Answer: True

    Reference: Supplier 6elationship %rocess

    Difficulty: Moderate

    Keywords: green, purchasing, environment

    2(. The competitive orientation to supplier relations is that the 'uyer and supplier are partners.

    Answer: #alseReference: Supplier 6elationship %rocess

    Difficulty: Moderate

    Keywords: competitive, orientation, supplier, 'uyer

    2). The most used form of e"purchasing today is electronic data interchange.

    Answer: True

    Reference: Supplier 6elationship %rocess

    Difficulty: Moderate

    Keywords: electronic, data, interchange, 7I

    2*. catalog hu' is a central distri'ution point where 'uyers may purchase items directly from

    manufacturers 'efore the items are shipped to retailers.Answer: #alse

    Reference: Supplier 6elationship %rocess

    Difficulty: 7asy

    Keywords: catalog. hu'

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    Chapter 10 Supply Chain Strategy

    2-. n electronic mar!et that 'rings together te+t'oo! sellers, office supply companies, apparel vendors,

    and students is an e+ample of an e+change.

    Answer: True

    Reference: Supplier 6elationship %rocess

    Difficulty: 7asy

    Keywords: e+change, electronic, 'uyer, seller

    2/. 6educing the num'er of suppliers for an item carries an increased ris! of interruption in supply.

    Answer: True

    Reference: Supplier 6elationship %rocess

    Difficulty: Moderate

    Keywords: sourcing, ris!, supply

    20. 3alue analysis is a systematic effort to reduce the cost or improve the performance of products or

    services.

    Answer: True

    Reference: Supplier 6elationship %rocessDifficulty: Moderate

    Keywords: value, analysis, improve

    &. 7arly supplier involvement is a program that allows suppliers to fill orders prior to the customer

    placing them.

    Answer: #alse

    Reference: Supplier 6elationship %rocess

    Difficulty: Moderate

    Keywords: early, supplier, involvement

    &1. In presourcing, suppliers are selected early in the concept"development stage.

    Answer: TrueReference: Supplier 6elationship %rocess

    Difficulty: moderate

    Keywords:presourcing, development

    &2. 6esponsive supply chains wor! 'est when fre4uent product introduction e+ists.

    Answer: True

    Reference: Supply $hain Strategies

    Difficulty: Moderate

    Keywords: responsive, product, introduction

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    Chapter 10 Supply Chain Strategy

    &&. 7fficient supply chains wor! 'est when contri'ution margins are high.

    Answer: #alse

    Reference: Supply $hain Strategies

    Difficulty: Moderate

    Keywords: efficient, supply, chain, contri'ution

    &(. 7fficient supply chains use low capacity cushions.

    Answer: True

    Reference: Supply $hain Strategies

    Difficulty: Moderate

    Keywords: efficient, chain, cushion, supply

    &). 6esponsive supply chains wor! 'est when firms offer a low variety of services or products and

    demand predicta'ility is high.

    Answer: #alse

    Reference: Supply $hain Strategies

    Difficulty: ModerateKeywords: responsive, supply, chains, variety, predicta'ility

    &*. ell, a wildly successful computer company, can configure e+actly the computer you want than!s to

    their mass production system.

    Answer: #alse

    Reference: Supply $hain Strategies

    Difficulty: 7asy

    Keywords: mass, customization

    &-. %ostponement is an organizational concept where'y mem'ers of the distri'ution channel are used as

    if they were assem'ly stations in the factory.

    Answer: #alseReference: Supply $hain Strategies

    Difficulty: Moderate

    Keywords:postponement, delay

    &/. 9ac!ward integration is a firms erroneous movement towards having suppliers and distri'utors

    perform processes and provide material and services.

    Answer: #alse

    Reference: Supply $hain Strategies

    Difficulty: Moderate

    Keywords:'ac!ward, vertical, integration

    &0. ffshoring is a supply chain strategy that involves moving processes to another country.Answer: True

    Reference: Supply $hain Strategies

    Difficulty: Moderate

    Keywords: offshoring

    0

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    Chapter 10 Supply Chain Strategy

    (. virtual supply chain allows for greater product variety and lower costs due to economies of scale.

    Answer: True

    Reference: Supply $hain Strategies

    Difficulty: Moderate

    Keywords: virtual, supply, chain

    !ULT"#LE C$%"CE

    (1. The 'asic purpose of supply chain management is to:a. create an e+clusive set of suppliers who will not supply your competitors.'. lin! your customers together so that the flow of materials remains under control.c. synchronize the operations of all suppliers with those of purchasing, production, distri'ution, and

    customers.d. reduce the inventory 'y proper selection of customers and transportation modes.

    Answer: c

    Reference: IntroductionDifficulty: 7asyKeywords: supply, chain

    (2. hich of the following is ;T a component of the supply chainB2,,>)C L /.-) wee!s

    Inventory turnover L annual sales Bat costC>average aggregate inventory value L

    2 million>&.) million L ).-1Reference: Measures of Supply $hain %erformanceDifficulty: ModerateKeywords: turnover, supply, wee!s, aggregate, inventory, value

    &9

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    Chapter 10 Supply Chain Strategy

    12&. $hampion $ooling $ompany remanufactures window air conditioners during the off"seasonmonths for sales during the scorching months of Kune, Kuly, and ugust in the !lahoma $ity area.Their average inventory of air conditioners is shown in the following ta'le. The company operates )wee!s a year and has average wee!ly sales of A&,-) and e+pects to sell A1&), worth of product ina year.

    Unit Type Avg. Inventory(at cost)

    Value of ac!

    11 3olts *) A2)

    1/, 9T= or smaller 22 3olts 0 A&)

    ?arger than 1/, 9T= ) A)

    a. hat is their average aggregate inventory value