KRA List & Responsibility Matrix

SL.No. BSC Parameter BSC Target KRA Id

** This wi !e "ied o#$e the Stret$h Too has !ee# "i#a

Stret$h o"target **

Note' (. Ea$h S$ore$ard )BSC &arameter is to !e istto !e see$ted "orm the KRA masters &o&%ated i# thaoted to E0e$%ti-es !+ mar1i#g i# the KRA row %#der

KRA RESPONSIBILI

KRA Target

ised a#d $omm%#i$ated "or im&eme#tatio#.

2es$ri&tio# o" the ree-a#t KRA ta1e#"rom KRA master

KAR t+&eO3C

B%dgetKRA Y 3N

Com&%sor+KRA Y3N

d se&erate+. ,. KRAs "or ea$h s$ore$ard )BSC &arameter ha-eree-a#t $o%m#s agai#st that &arameter. /. The KRAs are to !e

the $o%m# aoted to the $o#$er#ed E0e$%ti-e.

Y MATRIXKRA Aoted to ' I#itias 3 Name o" E0e$%ti-e

E0 ( E0 , E0 / E0 4 E0 5 E0 6 E0 7 E0 8 E0 9 E0 (:

E0 (( E0 (,

MAN;<ACT;

KRA I2 <%#$tio# KRA 2es$ri&tio#

MFM00100 MFM Cycle time reduction for a product / assembly/Process C

MFM00101 MFM C

MFM00102 MFM C

MFM00200 MFM C

MFM00201 MFM C

MFM00300 MFM O

MFM00400 MFM Savins accured t!rou! various improvement pro"ects O

MFM00401 MFM O

MFM00#00 MFM C

MFM00#01 MFM C

MFM00#02 MFM C

MFM00$00 MFM %ncrease in productivity by relevant initiatives C

MFM00&00 MFM C

MFM00&01 MFM C

MFM00'00 MFM (evelopment of ne) )eld processes C

KRAT+&e

*imely identification of number of activities !avinma+imum contribution to)ards cycle time )it!in aspecified time period,

*imely %mplementaion of action plan in identifiedactivities for time reduction

*imely identification of ne) tec!noloy and itsimplementation,

-alue created t!rou! ne) / improved tec!noloies)it!in a time frame,

%ncrease in .mployee satisfaction in parameters relatedto production

%dentification of critical areas for improvement andimplementation of action plan dra)n

(evelopment of System for time reduction in issue ofprocess s!eets

rea identification and implimentation of action plan forreduction of time in issue of process s!eets

*imely issue of process s!eets for different products/assemblies

*imely establis!ment of additional facilities/ improvementin e+istin facilities as per plan

*imely analysis of e+istin facilities aainst productivity/uality/ load pro"ection/ establisin t!e reuirement andimplementin )it!in a specified period

MFM0000 MFM C

MFM0001 MFM C

MFM0002 MFM C

MFM01000 MFM C

MFM01100 MFM C

MFM01101 MFM C

MFM01102 MFM C

MFM01200 MFM C

MFM01300 MFM Strent!enin of uality circle movement O

MFM01301 MFM Settinup of uality circles and definin t!eir role clearly O

MFM01302 MFM O

MFM01400 MFM C

MFM01401 MFM C

MFM01#00 MFM C

MFM01#01 MFM C

o, of e) Processes implemented )it!in a specifiedperiod

*imely analysis of processes in operation/ detailin t!eneed for improvement and redesinin t!e process

.nsurin t!e availability of inputs for e) process intime

Percentae %ncrease in implimented suestions /employee,

%ntroduction of latest testin tec!niues and accredition /reconition )!erever necessary

*imely analysis of e+istin tec!niues for t!eir s!ortcomins / advantaes and establis!in t!e need forimprovement

*ime bound plan for actions reuired to improve upon /procurement of ne) items

%dentification and implimentation of action plan forupradation of CC !ard)are / soft)are for mac!ine tool

Mont!ly revie) meetins/ monitorin proress andsubmission of reports

umber of fres! )elders ualified for additional positionand customers

Poolin up of data and firmin up t!ereuirement/e+ecution of action plan for ualification,

(evelopment/ %mplementation and monitorin ofmouldin process *ec!noloy

*imely identification of various factors/ vi5, ulity/ safety/Process time/ and dra)in improvement plan

MFM01#02 MFM ction Plans implemented C

MFM01$00 MFM C

MFM01$01 MFM ction Plan implemented and final report submitted C

MFM01&00 MFM C

MFM01&01 MFM C

MFM01&02 MFM *imely %mplementation of action plan and final report C

MFM01'00 MFM %mprovement pro"ects implemented in a time scale C

MFM0100 MFM C

MFM02000 MFM 6eduction in variety of cuttin tools, C

MFM02100 MFM C

MFM02200 MFM %ncrease in no,of active uality Circles in t!e deptt, O

MFM02300 MFM c!ievin 7usiness e+cellence t!ru8 *M at (eptt, 9evel C

MFM02301 MFM C

MFM02302 MFM O

MFM02400 MFM Completion of :M Pro"ects as per sc!edule C

MFM02401 MFM (evelopment of :no)lede manaement Portal C

Measurement of process capability of mac!ines andfinalisin t!e action plan for improvement

nalysis of e+istin met!odoloy of )eldin visavisuality of output and dra)in an action plan forautomation of )eldin process

utomation in )eldin processes by procurin ne) /improved tec!noloies

%ndeinisation of tec!noloy / components )it!in aspecified period

(evelopment of systems for trac;in online S!opfloorproress t!rou! 949# c!art

%mplementation of %mprovement pro"ects identified int!e Position 6eport as per sc!edule

Preparation of action plan based on Position report asper sc!edule

MFM02402 MFM C

MFM02#00 MFM C

MFM02$00 MFM C

MFM02&00 MFM C

MFM02'00 MFM C

MFM0200 MFM C

MFM03000 MFM C

MFM03100 MFM C

MFM03200 MFM C

MFM03300 MFM C

MFM03400 MFM S!op turnover <P!ysical = / or Financial> O

MFM03401 MFM O

MFM03402 MFM Follo)up for t!e timely inputs as per plan O

MFM03403 MFM O

Contributin case studies etc, for :no)ledeManaement Portal

%mplementation of Special %mprovement Pro"ects ta;enunder %MP6.SS as per sc!edule <6eistration o, =ot!er details of pro"ect to be specified in t!e bo+esprovided aainst t!e :6>






(evelopment of system for reduction of consumption offerroalloys/ rap!ite electordes/ flour spar/ etc, tooptimise t!e cost of production,

(evelopment of ne) products namely O6 $0/ - &3'/Stallite bus!es/ Strainer !ousins for #00 M? sets andsimilar items,

(evelopment of a system for en!ancin overalleuipment effectiveness,

*imely preparation of uarterly / mont!ly plan aainst93net)or;,

Monitorin daytoday output and course correctionensurin timely despatc!,

MFM03404 MFM O

MFM0340# MFM O

MFM0340$ MFM O

MFM03#00 MFM O

MFM03$00 MFM *otal ?%P as a @ of A*O less e+cise duty, O

MFM03$01 MFM Follo) up for timely inputs and ensurin its availability, O

MFM03&00 MFM 6eduction in cost uality <6e"ect/ re)or;> O

MFM03&01 MFM O

MFM03&02 MFM O

MFM03'00 MFM O

MFM0300 MFM O

MFM04000 MFM O

MFM04100 MFM O

MFM04200 MFM O

MFM04201 MFM O

MFM04202 MFM O

MFM04300 MFM @ 6eduction in o,of (ays of inventory O

MFM04400 MFM O

P!ysical/Financial ac!ievement visBvis issued mont!lyplan

*imely Finalisation of plans for subcontractin /manufacturin inside,

Preparation of mac!ine loadin plan/ follo) up/ coursecorrection and ensurin timely out,

6eduction in material consumption as a @ of A*O lesse+cise duty,

Periodic 6evie) of 6e)or; / 6e"ection reports/identification of area of concern and action plan,

*imely implementation of action plan and coursecorrection if reuired,

@ of installed capacity utilised,< ?or; s!op capacity li;es!op capacity / Critical installations>

%mplementation of recommendations of pe+ *MCouncil

6eduction in customer complaints, %nternal = e+ternal)it! respect to previous year,

@ reduction in response time to resolve customercomplaints,

(elivery performance <ratio of milestone deliveries ontime / total deliveries due>

*ime bound plannin for outsourcin aainst s!opcapacity )it! respect to PPC plan,

*imely mac!ine loadin/ periodic revie) and coursecorrection

@ of Contracts for )!ic! all t!e items et despatc!ed)it!in stipulated time,

MFM04#00 MFM @ ad!erence to production plan on a periodic basis O

MFM04$00 MFM O

MFM04&00 MFM @ supplies completed in seuence O

MFM04&01 MFM O

MFM04'00 MFM *urnover from e) products O

MFM0400 MFM %ncrease in efficiency of direct )or;ers O

MFM0401 MFM O

MFM0#000 MFM O

MFM0#100 MFM 6eduction in failure due to testin errors O

MFM0#200 MFM 6eduction in customer complaints ),r,t, *estin aspects O

MFM0#300 MFM O

MFM0#400 MFM O

MFM0##00 MFM 6eduction in do)ntime of test plant O

MFM0#$00 MFM *imely delivery of assemblies as per sc!edule for testin O

MFM0#$01 MFM Follo) up for seuencial receipt of components in time O

MFM0#&00 MFM 9iuidation of s!ortaes )it!in stipulated time O

MFM0#'00 MFM d!erence to doc;ets delivery commitment O

6eduction in indirect material consumption visBviss!op turnover

.nsurin seuencial input of ra)materials to s!op /subcontractor8s )or;s in time

%dentification of t!e cause responsible for lo) efficiencyand implementation of action plan

testin tarets ac!ieved visBvis plan and time sc!edule

verae reduction in testin cycle time of all mac!inesplanned for t!e year,

-alue ac!ieved t!rou! disposal of obsolete / surpluseuipment

MFM0#'01 MFM O

MFM0#'02 MFM O

MFM0#00 MFM O

MFM0$000 MFM 6eduction in o, of audit C6s <%SO/ S./ #S> O

MFM0$001 MFM 6eduction in o, of audit C6s for %SO, O

MFM0$002 MFM 6eduction in o, of audit C6s for S., O

MFM0$003 MFM 6eduction in o, of audit C6s for # S, O

MFM0$100 MFM 6eduction in averae !andin over time O

MFM0$200 MFM 6eduction in C6s O

MFM0$201 MFM O

MFM0$202 MFM %mplementation of corrective action in time, O

MFM0$300 MFM O

MFM0$301 MFM O

MFM0$302 MFM O

MFM0$303 MFM O

MFM0$400 MFM *urnover from spares and service O

MFM0$401 MFM O

Follo)up )it! concerned aencies for receipt ofdocuments <e,, part list from en,> in time as persc!edule,

eneration of reuired documents and !andin over intime,,

*ime reduction in eneration of indents forsubcontractin as stipulated,

*imely Collection of past data for similar C6s andindept! analysis for root cause

%mplementation of S. t!rou! monitorin of OCP8sidentification and completion of OS.MPs,

%dentification of trainin needs/ maintainin !ealt!records/ communication of learnin points out ofaccidents,,

.nsurin reular usae of PP.8s/ providin/ maintaininand trainnin on usae of firstaid bo+es/ firefi!tineuipment etc,

c!ievin t!e tarets set for identified ;ey parametersof S.,

*imely preparation of mac!ine loadin sc!edule andidentifyin subcontract need

MFM0$402 MFM O

MFM0$#00 MFM O

MFM0$$00 MFM O

MFM0$&00 MFM vailability of calibrated measurin instruments on time O

MFM0$'00 MFM umber of testin problems solved successfully in time, O

MFM0$00 MFM %ndieni5ation of input ra) materials as per plan O

MFM0&000 MFM 6eduction in consumption of enery and fuel O

MFM0&001 MFM O

MFM0&100 MFM Preventive maintenance as per sc!edule O

MFM0&200 MFM O

MFM0&201 MFM O

MFM0&202 MFM .nsurin economic usae of consumable toolins, O

MFM0&300 MFM 6eduction of defects in )eldin "obs underta;en O

MFM0&400 MFM Dield ac!ieved visBvis taret yield O

MFM0&#00 MFM O

MFM0&$00 MFM O

MFM0&&00 MFM %ncrease in post ;iln operation recovery O

Follo)up for timely induction of ra)material/(ocuments/ manufacturin t!e items as perplan/revie) and course correcion,

6eduction in slo) movin/ nonmovin inventory overprevious year

%ncrease in mac!ine tool utili5ation t!rou! betterplannin

Planned identification of potential sources of )astaesof enery and fuel/ solutions and its implementation toreduce )astaes,

%mplementation of *ool CalibrationinstrumentsManaement system

.nsurin availability of calibrated instruments and cuttintools in ready to use condition

%mplementation of *rainin prorams for s;illedtec!nician

*imely available of )eldin accessories in oodcondition

MFM0&'00 MFM O

MFM0&'01 MFM O

MFM0&00 MFM umber of reconditionin / retro fittin as per plan O

MFM0'000 MFM umber of Multis;illed )or; centers developed, O

MFM0'100 MFM (isposal of surplus / condemned facilities O

MFM0'101 MFM O

MFM0'102 MFM *imely implementation of action plan for disposal O

MFM0'200 MFM %ncrease in online mf, process availability, O

MFM0'300 MFM %ncrease in salvae of toolin / "is / fi+ture etc, O

MFM0'400 MFM O

MFM0'#00 MFM O

MFM0'#01 MFM d!erance to delivery sc!edule to interanl customer O

MFM0'$00 MFM uality of plannin and revie) of eMP of assesees O

MFM0'&00 MFM Preparation of (irect = %ndirect material budet O

MFM0''00 MFM %ssue and monitorin of periodic production plan O

MFM0'00 MFM %nters!op material movement O

MFM0000 MFM ?aste sereation and disposal O

MFM0100 MFM -endor development for s!op tec!noloical items O

MFM0200 MFM vailability of ready to use special toolins in store O

MFM0300 MFM 6oot cause analysis for all reported nonconformity O

MFM0400 MFM Conversion of material 6euisition plan to indent O

%ncrease in timely supply of material to s!op visBvisProdn, Sc!edule

Follo)up )it! concerned aencies for timely <as per93net)or;> release of ?,O,/ .n/ (oc,/ Purc!aseindent etc,/ and raisin of e+ception reports for coursecorection,

*imely identification of surplus / condemned facilities andpreparation of action plan

Eobs )!ic! clear customer inspection in first c!ec;

*imely preparation of sc!edules for delivery / services tointernal customer

MFM0#00 MFM .nsurin proper storae / issue of s!elf life items, O

MFM0$00 MFM O

MFM0&00 MFM *imely issue of subcontract scope O

MFM0'00 MFM Preparation of *ec!noloical )or; instructions O

MFM000 MFM 6eduction in cycle *ime for desinin "is = fi+tures O

MFM10000 MFM O

MFM10100 MFM pdation of personnel for special process O

MFM10200 MFM %ncrease in umber of eat *reatement cycles O

MFM10300 MFM O

MFM10400 MFM O

MFM10#00 MFM O

MFM10$00 MFM O

MFM10&00 MFM Finalisation of Functional scorecard by specified date O

MFM10'00 MFM %mprovement in .mployee Satisfaction Score O

MFM1000 MFM O

MFM11000 MFM O

MFM11100 MFM C

MFM11200 MFM O

MFM11300 MFM C

MFM11400 MFM C

Monitorin and reportin of :MP <:ey ctivitymeasurement parameters> li;e o of Stoc; out items

6eduction in time ta;en for process plannin and timeestimation for 6epair "obs / (esin c!ane advice /c!ane proposals

6eply to Aovt, udit ueries/%nspection reportparas/ction *a;en 6eports etc, Furnis!ed )it!inspecified time <2 )ee;s>

6eply / settlement of %nternal udit paras )it!inspecified time <4 )ee;s>

*imely inputs to unit/corporate finance for interunit reconciliation of accounts

*imely inputs to unit/corporate finance for7(A.*/F9S/M%6s etc,

Close monitorin of preproduction activities ),r,t 92net)or; to avoid delay in initiat stae of production,

Pre plannin for availability of commercial )or; order/enineerin/ *ec!noloical documentation to releventroups,

ccomplis!ment of tarets ofnit/C/Function/(epartment level 7alance Score Card

Percentae %ncrease in production of liuid metalt!rou! secondary refinin route<-(>,

Modify / 6etrofit t!e e+istin item/ euipment forimproved usae,

.stablis! ne) test facilities to en!ance System testincapabilities,

MFM11#00 MFM O

MFM11$00 MFM O

MFM11&00 MFM C

MFM11'00 MFM (evelopment of Forins t!rou! .S6 6oute C

MFM1100 MFM O

MFM12000 AMG O

MFM12100 AMG O

MFM12200 AMG O

MFM12300 AMG %ncrease in no, of active uality Circles in t!e deptt, O

.n!ancin t!e process uality levels for MG controlmodules,

Conductin audit for %SO000H %SO14000H %SO1'000 =S'000 as internal auditor

*ec!nical support for Fabriction and mac!inin todevelopment pro"ects/ commercial pro"ects,

d!erence to safety reulations in s!op floor / use ofsafety devicesH euipments etc,

6eply to Aovt, udit ueries/ %nspection report paras/ ction *a;en 6eports etc, furnis!ed )it!in specified time<2 )ee;s>

6eply/settlement of %nternal udit paras )it!in specifiedtime <4 )ee;s>

*imely inputs to unit/corporate finance for interunit reconciliationof accounts

IN= 3 PRO2;CTION <;NCTION KRA MASTER > ,::6>:

;#it o" Meas%reme#t

@ reduction M

@ (elay 9 M M

@ (elay M

umber D M 9

M- G G

@ %ncrease in Score D 9 9 9

9 G G

umber 9 M

umber 9 9 9

umber 9 9 9

*ime %nde+ 9 M

M M M

*ime %nde+ M M M

@ (elay M M M

umber D M G G

Criti$aKRA)Y3N

S&e$iaKRA)Y3N

;#i-ersaKRA )Y3N

S%ggested ?eightage "or$ategor+

A B C

@ c!ievement oftaret

Composite inde+ inproductivity savin

umber M G G

@ (elay G G

vailability %nde+ G G M

@ 9 9 9

umber D M M

*ime %nde+ G M M

@ G G M

umber G M G

%mplementation %nde+ G 9 M

umber alive G 9 G

*ime %nde+ G G 9

umber G M M

umber G G M

umber D M M M

umber G 9 9

*ime %nde+ G G 9

umber D G

*ime %nde+ G M M

umber 9 9 9

umber G 9 9

*ime %nde+ G G M

*ime %nde+ M M 9

*ime %nde+ M 9

-ariety %nde+ 9 9

D M M M

umber M G G

*M Score D M G G

*ime %nde+ D G M M

D D G 9 M

(ate / *ime %nde+ D G M

D D 9 M

*o be mutuallydecided by appraiserand appraisee,

o, of days delayedfrom sc!eduled date


umber D M M M

D

D

D

D

D

D

umber M 9 9

*ime %nde+ M M

M

D M

*ime %nde+ G G

%nde+ G G

@ G G







verae @ of O.. ofselected mac!ines

Money value/umbers/ *onne,

@ M M M

*ime %nde+ G M G

%nde+ G G M

%nde+ D G 9

%nde+ D M G G

%nde+ G G M

6atio D M G G

(elay G M G

(elay G G M

@ D

9 M M

D M M M

@ 6eduction D 9 9 9

*ime %nde+ D M G G

%nde+ G M G

%nde+ G G M

@ 6eduction D M 9 9

@ D M 9 9

@ %mplementation ofrecommendations

Percentae ofcomplaints reduced,

*ime %nde+ D

@ D M M 9

@ D G G

*ime %nde+ G G

6upees D M 9 9

@ D M G G

umber G G

@ D M M M

@ 9 9 M

@ M 9 9

@ D M M M

Money value 9 9 9

@ M 9 9

*ime %nde+ D M G G

availability inde+ G M G

umber 9 9 9

*ime %nde+ M G G

*ime %nde+ G M G

*ime %nde+ 9 G G

*ime %nde+ 9 G G

@ M M

@ M M

@ M M

@ M M

D 9 9 9

@ M G G

*ime %nde+ G M G

*ime %nde+ G G M

os, completed G G

G G

o,of defaulters G G

*arets G G

Money -alue umbers D M G

@ (elay G


o,of activitiesimplemented

*ime %nde+ G M

@ D M 9 9

@ M M M

*ime %nde+ 9 9 9

*ime %nde+ 9 9 9

M- M M 9

@ reduction D M M

%n :? / liters G G M

umber D 9 M M

*ime %nde+ G G

o of defaults G M G

G G M

@ 9 M M

@

umber 9 9 9

*ime %nde+ 9 9 9

@ 9 M M

@ reduction inconsumption over lastyear

*ime %nde+

*ime %nde+ G G

*ime %nde+ 9 9 9

umber 9 9 9

umber 9 G G

@ M M G

@ 9 M 9

@ 9 9 9

umber 9 9 9

M M

@ G M G

@ G G

*ime %nde+ M M M

@ 9

*ime %nde+

@ 9 M 9

@ 9 M M

umber 9 M 9

Complaints G 9 9

@ 9 M 9

6atio 9 9 9

Cleared in firstattempt / Eobsoffered

umber G 9 9

@ (elay M 9

*ime %nde+ 9 9 M

6atio 9 9 9

%nde+ 9 9 M

@ reduction 9 9 9

umber 9 M 9

@ %ncrease 9 M M

@ D M 9 9

@ D M 9 9

*ime %nde+ D M 9 9

*ime %nde+ D M 9 9

D D M M 9

Score D M G G

*ime %nde+ M M M

*ime %nde+ M M M

D G

Metric *ons M M M

o, of items


7alanced Scorecard6atin <#/4/3/2/1>

o, of facilityestablis!ed

Si+ sima scale

o of day

*ime %nde+

o, of C6s M M M

@ D D M 9 9

@ D D M 9 9

*ime %nde+ D D M 9 9

umber of ne) circles D M G G

umber ofcomponents,

7

So%r$e o" 2ata <or Meas%reme#t KRA Remar1s

<Present score Previous score> / previous score

ctual Savins / Pro"ected savins

9# 94 93 92 91

6eduction in @ I 1 *c I *ime mentioned incontract / 92 c!art J *a I ctual *ime 9# 94 93 9291

<<d/>K 100> (elay I 1 n I o, of activitiesdelayed J d I (elay in no, of days I *otal no, ofdays areed at t!e beinnin of t!e year 9# 94 9392 91

(elay I 1 n I o, of activities delayed J d I (elayin no, of days I *otal no, of days areed at t!ebeinnin of t!e year 9# 94 93 92 91

+ I o, of ne) tec!noloies planned to beimplemented in t!e year 9# 94 93 92 91

+ I Planned value of savins in 6s, at t!e beinin oft!e year 9# 94 93 92 91

+ I o, of actions plans planned to be implementedin t!e year 9# 94 93 92 91

+ I o, of systems planned to be developed in t!eyear 9# 94 93 92 91

+ I o, of actions plans planned to be implementedin t!e year 9# 94 93 92 91

(elay J ( I %a K %b %a I o, of delayed processesissued / *otal no, of planned processes to issue %b ICummulative no, of days of delay / Cummulativetotal time planned in days 9# 94 93 92 91

CP J %p I 1 S I Savin in eac! pro"ect J I o, ofpro"ects 9# 94 93 92 91

(elay J ( I %a K %b %a I o, of facilities delayed /*otal no, of facilities proposed at t!e beinin of t!eyear %b I Cummulative no, of days of delay /Cummulative total time planned in days 9# 94 9392 91

+ I o, of )eldin processes planned to bedeveloped in t!e year 9# 94 93 92 91

9# 94 93 92 91

+ I o, of productive processes planned to beimplemented in t!e year 9# 94 93 92 91

%a I 1 1 G2 I o, of items planned for t!e year G1 Io, of items actually made available 9# 94 93 92 91

@ I 1 G2 I o, of actually implemented suestionsper employee for current year G1 I o, of actuallyimplemented suestions per employee forpreceedin year 9# 94 93 92 91

+ I o, of latest tec!niues / accredition planned tobe implemented in t!e year 9# 94 93 92 91

(elay J ( I %a K %b %a I o, of tec!niuesidentified / *otal no, of tec!niues planned for t!eyear %b I Cummulative no, of days of delay /Cummulative total time planned in days 9# 94 9392 91

@I1<G2G1>/G2 G2I o of items planned for t!eyearH G1I o of %tems actually procured 9#94939291

+ I o, of upradations planned and implemented int!e year 9# 94 93 92 91

%nde+ J % I P1 / 1 P2 P2 I o, of %mprovementPro"ects planned to be implemented for t!e year P1I o, of %mprovement Pro"ects actually implemented9# 94 93 92 91

*aret < G > to be decided bet)een ppraisee and ppraiser 9# 94 93 92 91 G 0,'G 0,&G 0,$G0,#G

(elay J ( I %a K %b %a I o, of proress reportssubmitted / *otal no, of planned submission ofproress reports %b I Cummulative no, of days ofdelay / Cummulative total time planned in days 9#94 93 92 91

*aret < G > to be decided bet)een ppraisee and ppraiser 9# 94 93 92 91

+ I o, of actions planned to be implemented in t!eyear 9# 94 93 92 91

+ I o, of ne) / improved mouldin processesplanned to be implemented in t!e year 9# 94 9392 91

+ I o, of factors planned to be identified in t!e year9# 94 93 92 91

*o be mutually decided by appraiser and appraisee,

nit /C

uality (eptt,

Pro"ect report

Pro"ect report

Pro"ect report

(elay J ( I %a K %b %a I o, of action plansimplemented / *otal no, of planned action plans to beimplemented %b I Cummulative no, of days ofdelay / Cummulative total time planned in days 9#94 93 92 91

+ I o, of action plans planned to be identified in t!eyear 9# 94 93 92 91

(elay J ( I %a K %b H %a I o, of action plansimplemented / *otal no, of action plans planned to beimplemented %b I Cummulative no, of days of delay /Cummulative total time planned in days 9# 94 9392 91

+ I o, of euipments / processes planned to beidentified in t!e year ) 9# 94 93 92 91

+ I o, of euipments / processes planned to beprocured in t!e year ) 9# 94 93 92 91

(elay J ( I %a K %b %a I o, of action plansimplemented / *otal no, of planned action plans to beimplemented %b I Cummulative no, of days ofdelay / Cummulative total time planned in days 9#94 93 92 91

(elay J ( I %a K %b %a I o, of %mprovementPro"ects implemented / *otal no, of planned%mprovement Pro"ects to be implemented %b ICummulative no, of days of delay / Cummulativetotal time planned in days 9# 94 93 92 91

(elay J ( I %a K %b %a I o, of tec!noloies orcomponents indeinised / *otal no, of tec!noloiesor components planned to be indeinised %b ICummulative no, of days of delay / Cummulativetotal time planned in days 9# 94 93 92 91

%a I G1 / G2H G2 I o, of cuttin tools planned for t!evariety reduction in t!e year G1 I o, of varietyreductions actually ac!ieved 9# 94 93 92 91

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

9# 94 93 92 91 # 4 3 2 1

*ime inde+ I %a K %b %a I o, of products delayed /*otal no, of products planned %b I Cummulative no,of days of delay / total time planned in days 9# 9493 92 91 0 0,0# 0,1 0,1# 0,2

verae Percentae of O.. 9# 94 93 92 910@ '#@ '0@ &#@ &0@

*urnover aainst taret set in score card 9# 94 9392 91

%nde+ I %a + %b umber of plans provided in time %a I*otal umber of plans to be made Cummulativenumber of days of delays %b I Cummulative totaltime planned in days 9# 94 93 92 91

umber of inputs in time I *otal inputs planned 9# 9493 92 91L <Output ac!ieved > I + 100*otal output planned 9# 94 93 92 91

?%P as @ of A*O 9# 94 93 92 91

1<+1/+2>

9# 94 93 92 91

@ ac!ieved 9# 94 93 92 91

9# 94 93 92 91

G I *aret set for t!e unit 9# 94 93 92 91

9# 94 93 92 91

@ of total pac;aes ac!ieved / financial ac!ievement9# 94

93 92 91 #0 '# '0 &#

Plan issued byPPC

(elay I %a + %b %a I o,of plans delayed / *otalo,of plans %b I Cummulative o,of days ofdelay / Comulative total time planned in days 9# 9493 92 91

L <output of eac! facility > I *otal outputplanned, 9# 94 93 92 91

6eduction in material consumption in 6s, I + 100Aross *urnover 9# 94 93 92 91

o,of inputs in time I *otalinputs planned 9# 94 93 92 91

L <d1 d2 d3 , , , , , , , , > di I o,of days by)!ic! action plan delayed beyond 30 days ofoccurence of 6E/6? 9# 94 93 92 91

L <d1 d2 d , , , , , , , , , > di I o,of days by)!ic! implementation delayed beyond $0 days ofoccurence of 6E/6? 9# 94 93 92 91

umber of complaints replied to )it!in $ days + I + 100*otal number of complaints 9# 94 93 92 91

(ealy ( I %a + %b %a I umber of deliveries delayed/ *otal (eliveries %b I Cummulative umber of daysof delay / cummulative *otal time planned in days 9#94 93 92 91

%a I +2 +1 + 100 +2 G2 I o,of %tems plannedfor outsourcin +1 I umber of items moved in time9# 94 93 92 91

L <Output of eac! facility in std,!rs,> I *otal outputplanned in std, !rs, 9# 94 93 92 91

9# 94 93 92 91

*estin tarets ac!ieved / *estin tarets planned

6eduction over previous year 9# 94 93 92 91

6eduction over previous year 9# 94 93 92 91

(elay I %a + %b umber of items delayed <aainstProduction Plan> %a I *otal items plannedCummulative number of days delayed %b ICummulative total time planned in days 9# 94 9392 91

*otal umber of Supplies umber of suppliesseuencially + I+ 100 *otal number of pro"ects 9# 94 93 92 91

( I %a + %b umber of inputs suppliedseuencially as per plan %a I *otal number of inputsplanned Cummulative number of days of delay %b ICummulative *otal time planned, 9# 94 93 92 91

+ I *urnover planned from ne) products in 6s, 9#94 93 92 91

*!e increase in efficiency of )or; centre overprevious year 9# 94 93 92 91

+ I umber of action plans implemented )it!instipulated time 9# 94 3 92 91

6eduction in failures over prev, year 9# 94 93 92 91

6eduction in complaints over prev, year 9# 94 9392 91

+ IPlanned value of savins at t!e beinin of t!eyear 9# 94 93 92 91

( I %a + %b %a I umber of assemblies delayed /*otal assemblies %b I Cummulative umber of daysof delay / cummulative *otal time planned in days 9#94 93 92 91

+1 +2 +2 I umber of items planned+1 I umber of items actually made available 9#94 93 94 91

o of pro"ects for )!ic! %tems not despatc!ed foreac! product in time 9# 94 93 92 91

(elay ( I %a + %b umbers of delayed doc;etsissued %a I *otal umber of planned doc;ets toissue Cummulative number of days of delay %b ICummulative total time planned in days 9# 94 9392 91 0 0,0# 0,1 0,1# 0,2

(elay in days, 9# 94 93 92 91

+ I o, of .MPs planned for completion in t!is year,

*urnover aainst taret set on score card

<(elay / o of days planned> K 100

(elay ( I %a + %b umbers of delayed documentsreceived %a I *otal umber of planned documentsto receive Cummulative number of days of delay%b I Cummulative total time planned in days 9# 9493 92 91

(I%a + %b, %a I o, of documents dispatc!ed / totalo, of documents planned, %b I cum, o, of days ofdelay / cum, *otal time planned in days,

(I%a + %b, %a I o, of indents delayed / total o, ofindents planned, %b I cum, o, of days of delay /cum, *otal time planned in days,

G I <G1 G2>/G1 + 100 G1I C6 raised forprevious audit , G2 I C6 raised for t!e dept, t!isyear,

G I <G1G2>/G1 + 100 G1I C6 raised for previousaudit , G2 I C6 raised for t!e dept, t!is year,



GI<<9ast year8s C6 Present C68s> / 9ast Dear8sC6s, G 100>

+ I %a / %b, %a I o, of days delayed for collectionand analysis, %b I *otal o, of days planned forcollection and analysis,

(I%a + %b, %a I o, of corrective actions done / *otalo, of corrective actions planned for t!is year, %b Icum, o, of days of delay / cum, *otal time plannedin days,

+ I o, of <*rainin needs !ealt! records plannedfor maintainin communication of learnin pointsout of accidents>

+ I ensurin o, of defaulters to )ear PP.s byprovidin trainin and also usae of first aid bo+esand fire fi!tin euipments,

+ I o, of ;ey parameters planned for ac!ievin t!eset taret,

+ I Planned value of %ndienisation,

+ I Planned value,

Savins over previous years

G I o of mac!ines planned to be completed

G I o of defaults

@ recovery

(elayJ ( I %a K %b %a I o, of componentsdelayed/*otal o, of components planned, %b ICum, o, of days of delay/Cum, *otal days planned,

@ reduction I %p%c / %p + 100, %p I onmovin%nventory Previous yearJ %c I Current year onmovin inventory,

@ increase I Cy 9y <%n percentae> Cy I Currentyear percentaeJ 9y I 9ast year percentae,

(elayJ ( I %a K %bJ %a I o, of %nstruments delayed incalibration / *otal o, of instruments planned forcalibration , %b I Cum, o, of days delay / Cum,*otal time planned in days,

(elayJ ( I %a K %bJ %a I o, of testin delayed /*otal o, of testin planned , %b I Cum, o, of daysdelay / Cum, *otal time planned in days,

*ime %nde+ I %a + %b %a I o of reuirements notmet / *otal no of rets planned %b I Cum, no daysof delay / cum,total time planned in days

G I -alue of Savins identified 9# I 8G8 / 94 I0,#8G8 / 93 I 0,08G8 / 92 I 0,'# 8G8/ 91 I 0,'08G8

@ reduction I N@ defect of last year @ defect of t!isyear / @ defect of last year 9# I 2@/ 94 I 1,#@/93 I 1,0@ 92 I 0,#@/ 91 I 0,2#@

@ Dield ac!ievedI100 NMatl consumed <Finis!edproduct )t Process allo)ance> / Matl consumed9# I 0@/ 94 I ''@/ 93 I '#@/ 92 I '2@/ 91 I'0@

o,of *r,prorames I SM ofN*r, proramconducted G o of s;illed *ec!nician attended Gduration in days / *otal no, of tec!nicians avl indept,/section 9# I 4,# Mandays / .mp,/ 94 I 4,0/93 I 3,#/ 92 I 3,0/ 91 I 2,#

*ime inde+I %a G %b %a I o of accessories in badcondition/*otal no of accessories reuired, %b ICum, o days of (elay / Cum, *otal time planned indays 9#I 0,0#/ 94 I 0,10/ 93 I 0,1#/ 92 I 0,20/ 91 I0,2#

o,of multi s;illed )or; centers 9# 94 93 92 91

9# 94 93 92 91

9# 94 93 92 91

umber of complaints in a mont! 9# 94 93 92 91

umber of %ndents/ o of reuisitions

Matl, red, mont! 88 I<Planned mont! Productcycletime in mont!s> 9# I ' )ee;s a!ead of 88/ 94I $ )ee;s a!ead of 88/ 93 I 4 )ee;s a!ead of 88/92 I 2 )ee;s a!ead of 88/ 91 I 1 )ee; a!ead of88

Matl, red, mont! 88 I<Planned mont! Productcycletime> 9# I ' )ee;s a!ead of 88/ 94 I $ )ee;sa!ead of 88/ 93 I 4 )ee;s a!ead of 88/ 92 I 2)ee;s a!ead of 88/ 91 I 1 )ee; a!ead of 88

*ime %nde+ I %a G %b %a I <o of m/c not6econditioned/6etrofitted / o of m/cs planned > %b ICum no days of delay / cum total time planned indays

o,of surplus / condemned facilities disposed 9# 9493 92 91

(elay in days (elay I + 100Planned days 9# 94 93 92 91


vailability of process on line for manufacturin 9#94 93 92 91

umber of tools / "is / fi+tures salvaed 9# 94 9392 91

GI<*otal "obs offered o, of "obs re)or;ed / o, of "obs re"ected> / *otal "obs offered,

(elay in days (ealy I + 100Planned days 9# 94 93 92 91

On time delivery of items to interanl customer 9#94 93 92 91


< <ctual time in !rs, Planned !ours> / Planned!ours > K 100

?aste (isposal in :s, (isposal @ I + 100 ?asteAenerated in :s, 9# 94 93 92 91

umber of vendors developed 9# 94 93 92 91 # 43 2 1

o,of processes modified 8 + 100 umber of nonconformin process 9# 94 93 92 91

< <Planned days ctual (ays > / planned days> K 100

6ecord maintained by udit deptt,

6ecord maintained by individual / deptt,

6ecord maintained by nit/corp, Finance deptt,

6ecord maintained by nit ead / nit P=(

Survey 6eport

*!is :6 )ill be ta;en by ead of nit /Function /

6eport nil

(ocuments, nil

umber of items for )!ic! s!elf life e+pired 9# 9493 92 91


(elay I %a + %b umber of scopes delayed %a I*otal umber of scopes Cummulative number ofdays of delay %b I Cummulative total time planned indays 9# 94 93 92 91

<umber of )or; instruction issued> / <umber of)or; instructions planned> 9# 94 93 92 91 1,00, 0,' 0,& 0,$

Planned *ime ctual *ime I + 100 Planned *ime<ll *imes in days> 9# 94 93 92 91 10@ '@ $@

4@ 2@ Fraction to be converted to )!ole umber

6eduction in C68s on special processes 9# 9493 92 91

< < ctual cycles Planned cycles> / Planned cycles> K100

*arets to sets as follo)sJ 100@ case 9#J #@cases 94J', 4@ cases, 93J &#'4@ cases 92J&#@ cases91

*ime %nde+ I %a + %b %a I umber of activitiesdelayed / *otal no activity planned, %b I Cummulativeno of days delayed/ total no of days,

*ime %nde+ I %a + %b %a I umber of documentsdelayed / *otal no of documents reuired %b ICummulative no of days delayed/ total no of days,

6atin declared at year end by Corporate / nitManaement

Percentae %ncrease of -( liuid metal producedfrom 20040#,

%C* report Measured for Ma+ control modules,

Sc!edule %ssued by M6 Complte t!e audit as per sc!edule,

Supported to number of components, QGH 7QGH CQM

(elay in development *!e forins developed t!rou! .S6 route !ave n



6ecord maintained by individual/ deptt,

nit /C

o, of C6s in Safety audit9# 94 93 92 91

0 1 2 3 4

udit report ofaudit conductedby !ead of s!op

epartment H if covered under MPH and can be assined a )ei!tae upto 100@

t been included in :6 master list, (evelopment of Forins t!oru! .S6 route are included in Fore S!op 7ala

ce Score Card,

CENTRAL 2ESPATC@ CELL <;NCTION


C(C00100 C(C O @ 6eduction D

C(C00101 C(C O umber D

C(C00102 C(C O @ D

C(C00103 C(C O @ increase D

C(C00104 C(C O @ D

C(C0010# C(C Provide )ooden toolin O

*ime %nde+

C(C0010$ C(C O

C(C0010& C(C O*ime %nde+

C(C0010' C(C pac;in )it!in specified time O @ nonconformility

C(C00200 C(C O @ 6eduction D

KRAT+&e

;#it o"Meas%reme#t

Criti$aKRA)Y3N

S&e$iaKRA)Y3N

Pac;ain cost/ s!op turnoverto be ;ept )it!in limits

Plannin/ indentin = coordination for pac;in materials

@ 6eduction in t!e averaepac;in bo+ providin period

%ncrease in Cost savin t!rou!contract for recovery of )ood/A% s!eet etc, from used bo+es= pac;in,

Pac;ain materials cost as @of turnover to be ;ept )it!inlimits

Oranise annual pac;in/loadin / unloadin )or;scantract in time at competitiverates

%nde+ <6eferremar;s column>

*imely availability of pac;inand transport fi+tures dra)ins

*ransportation cost/ s!opturnover to be ;ept )it!in limits

C(C00201 C(C O 6s in 9a;!s D

C(C00202 C(C O D

C(C00203 C(C O D

C(C00204 C(C O @ D

C(C0020# C(C O

C(C0020$ C(C Placement of )aon for loadin O

C(C0020& C(C O D

C(C0020' C(C O

C(C0020 C(C O @ D

C(C00210 C(C O %nde+ D

C(C00300 C(C O D

C(C00301 C(C O @ D

C(C00302 C(C O

*ime %nde+

D

*ransportation cost to be ;ept)it!in limits,

Contract revie) of O(C =!eavy consinment as per (?%


.nsure placement of ve!icle ofsuitable capacity = properuality


@ of ve!icles placed )it!inspecified time of reuisition

Obtainin O(C sanction fromrail)ays in time

%nde+ <6efer6emar;s column>


Periodic revie) =implementation of transporterperformance ratin t!rou!computeri5ation


Frei!t bill receipts/ Frie!tconfirmation letter< to payconsinments>/ verification andtimely for)ardin to financedept for release of payment


@ of transportation ratecontracts a)arded )it!inspecified time

Cost savins t!rou!competitive transportationcontract rates,

Meetin despatc! taret of t!eunit


@ 6eduction in o, of days ofdispatc!able inventory

*imely dispatc! of items forcontract closin pro"ects

C(C00303 C(C O @

C(C00304 C(C O D

C(C0030# C(C O *ime %nde+ D

C(C0030$ C(C O @ D

C(C0030& C(C O D

C(C0030' C(C O @

C(C0030 C(C O @ D

C(C00310 C(C O

C(C00311 C(C O @

C(C00400 C(C C umber D

C(C00401 C(C C @ D

C(C00402 C(C C

*ime %nde+

C(C00403 C(C C @

Ma+imi5in dispatc!es byrail)ay )aon

:eepin t!e loco in runnincondition


(espatc! completion of 100@pro"ects for delivery at site,

@ c!ievement of delivery visBvis norm for delivery at site

ptime availability of special)aons


@ 6eduction in demurraespaid to rail)ays

@ 6eduction in o, ofcomplaints as per (?%

Ma+imum receipt of in)ardsoods by )aon/rail tan;ers


(ocument preparationconnected )it! (espatc!es

o, of tec!noloy initiativesunderta;en to reduce cost orimprove services

(evelopment/ maintenance =use of computeri5edtransporters performanceevaluation system,

@ Of %* application developed)it!in t!e specified taretedtime

@ Of ne) %* systemsdeveloped put to use

C(C00404 C(C O 6s in 9a;!s

C(C0040# C(C O

C(C0040$ C(C C umber

C(C0040& C(C O umber

C(C00#00 C(C C

C(C00#01 C(C C man days

C(C00$00 C(C O umber D

C(C00$01 C(C O @

C(C00$02 C(C O @ D

C(C00$03 C(C O @ D

C(C00$04 C(C O @ D

C(C00$0# C(C O umber

C(C00$0$ C(C O o, of days D

C(C00$0& C(C O @ D

C(C00&00 C(C O @ D

Savin accrued t!rou! variousimprovement pro"ects

(evelopment /maintenance of!ome pae for C(C


o, of accepted suestionsimplemented

%mplementation of #S in t!e(eptt,

@ improvement in averaecompetency score of employeeas identified n MP

@ improvement inman days oftrainin

*rainin needs planimplemented

.nsure nil s!o) cause noticesfrom "urisdictional e+ciseaut!orities

6eduction in pendin disputedcases by follo) up = persuasionincludin ad"udication cases,

100@ vailin of C.-* crediton input = capital oods

@ 6eduction of debit of duty forsubcontractin "obsmaterialsoutstandin for more t!en 1'0days,

.nsure 100@ liuidation of dutydebits in p!ysical e+ports andstoc; transfer )it! in prescribedtime limits

*imely filin of periodicalreturns / M%6s

.+cise sealin anddocumentation of e+portconsinments

Finalisation of Provisional ssessments

.nsure smoot! runnin ofinternal transport function

C(C00&01 C(C O @ D

C(C00&02 C(C O @

C(C00&03 C(C 6eduction in fuel = lub oil cost O 6s in 9a;!s

C(C00&04 C(C O 6s in 9a;!s

C(C00'00 C(C O @ D

C(C0000 C(C O @ D

C(C01000 C(C O D D

C(C01100 C(C O D D

C(C01200 C(C O D D

C(C01300 C(C O Score D

C(C01301 C(C O

*ime %nde+

D

C(C01400 C(C O

C(C01#00 C(C C *M Score D

C(C01#01 C(C O D D

C(C01#02 C(C C

*ime %nde+

D

@ %mprovement on internalcustomer satisfaction

@ 6eduction in brea; do)ntime of ve!icles

Maintenance cost reduction/optimisation

6eply to Aovt, udit ueries/%nspection report paras/ ction*a;en 6eports etc, furnis!ed)it!in specified time <2 )ee;s>

6eply/settlement of %nternal udit paras )it!in specified time<4 )ee;s>

*imely inputs to unit/corporatefinance for interunit reconciliationof accounts

o, of days delayedfrom sc!eduleddate

*imely inputs to unit/corporatefinance for7(A.*/F9S/M%6s etc,


Finalisation of Functionalscorecard by specified date


%mprovement in .mployeeSatisfaction Score

%mplementation of %mprovementpro"ects identified in t!ePosition 6eport as per sc!edule

%ncrease in no, of active ualityCircles in t!e deptt,

umber of circles int!e deptt,

c!ievin 7usiness e+cellencet!ru8 *M at (eptt, level

Preparation of action planbased on Position report


%mplementation of %mprovementpro"ects identified in t!ePosition 6eport as per sc!edule

C(C01$00 C(C O D D

C(C01&00 C(C C umber

C(C01'00 C(C C*ime %nde+

D

C(C0100 C(C C D

C(C02000 C(C C D

C(C02100 C(C C D

C(C02200 C(C C D

C(C02300 C(C C D

C(C02400 C(C C D

(evelopment of :no)ledemanaement Portal


Contributin case studies etc,for:no)lede Manaement Portal

Completion of :M Pro"ects asper sc!edule

%mplementation of Special%mprovement Pro"ects ta;enunder %MP6.SS as persc!edule <6eistration o, =ot!er details of pro"ect to bespecified in t!e bo+es providedaainst t!e :6>












C(C02#00 C(C O @ of total


C(C02#02 C(C Settlement of C6s of OSS O @ of total


C(C02$00 C(C C D

C(C02&00 C(C O

C(C02'00 C(C O

Settlement of C6s of %SO001/ OSS/ %SO 14000 etc,

Settlement of C6s of %SO001

Settlement of C6s of %SO14000

ccomplis!ment of tarets ofnit/C/Function/(epartmentlevel 7alance Score Card

7alancedScorecard 6atin<#/4/3/2/1>

M7.6 OF (DS FO6S.9%A OF .GPO6*COS%AM.*S

M7.6 OF(DS

M7.6 OF (DS (.9D %COS%AM.*S (. *O.GC%S. %SS.S

M7.6 OF(DS

RA MASTER > ,::6>:7 )&re-io%s+ T<X

KRA Remar1s

G G

G G M (epartmental 6ecords

G G M

G M G (epartmental 6ecords

G G (epartmental 6ecords

G G M

G G (epartmental records




;#i-ersaKRA

)Y3N


A B C

So%r$e o" 2ata <orMeas%reme#t

(epartmental 6evenue.+pense recordavailable online

GIPac;in Cost /S!op turnoverJ6eduction in @ I R<G2

G1>K100/G1JG1 I last year ratioJ

G2 I current year ratioo of emerency P%s acceptable in ayear

9# 94 93 92 910 2 3 $

12

Pac;in (emand6ecord

GG2 averae

bo+ providin period fo current year+1I

averae bo+ provdin period of lastyear

R<G2 G1> K 100/G1G1 last year savin

G2 currentyear savin

R<G2 G1> K 100/G1G1 last year cost per Crore

values of dispatc!esG2 current year

cost per Crore values of dispatc!es

Mont!ly ProductionProramme

%a I <os> Provided /(emanded%b I <o, of days>J

6euired/Provided9# 94 93 92 91

1,0 0, 0, '0,& 0,$

ctual / Planned9# 94 93 92 91

1,04 1,0# 1,0$ 1,0&1,0'

9# 94 93 92 910 0,' 0,$ 0,4 0,2

@ of pac;in delayed beyonddepartmental specified norm

9# 94 93 94 9110 ' & $ #

GI Frei!t payment /S!op turnover6eduction in @ I R<G2G1>K100 / G1

G1 I last year ratioJG2 I current year

ratio

G G

G M G (espatc! Proramme

G G -e!icle (emand


G G 9

G G M (emand 6eister

G G 6evie) 6ecords

G G M Frei!t 7ill 6eister

(epartmental Plan

G G Contracts 6ecord

nit despatc! taret

G M G nnual Plan 6ecord

computed on last yearrecord

*ransportation cost per 6s Crorevalue of dispatc!, 7est of last yearratio and budetted ratio to be ta;enas 93,o, 6evie)ed /o,Planned

9# 94 93 92 911,0 0,' 0,& 0,$

0,#Supplies made / Supplies committed

9#94 93 92 911,0 0, 0,' 0,& 0,$

RN< -(-P>K100/ -(/12-(I ve!icles demanded

-PI ve!icles placedMont!ly percentae

O(C Sanction reuestrecord

o Obtained/ o pplied9# 94 93 92 91

1,0 0, 0,' 0,&0,$o, placed/o, planned9# 94 93 92 91

1,0 0, 0,' 0,& 0,$%nde+I o of revie)ed / o of planned

9# 94 93 92 911,0 0, 0,' 0,&

0,$

%nde+ I <*otal bills processed )it!intime/ *otal no of bills received>

9# 94 93 92 911,0 0, 0,'

0,& 0,$

9# 94 93 92 911,04 1,0# 1,0$ 1,0& 1,0'

(espatc! -alue / Cleared despatc!value

9# 0,' 94 0,$ 930,4 92 0,2 91 0,0 Lmont!ly inde+ T 12 *o start )it!t!is s!ould be mont!ly <12> to beimproved to )ee;ly <#2>,

?are!ouse %nventory6eister

%a + %b )!ere %a I o, of pro"ectscompleted/o, of pro"ects planned, nd %b I o, of days of delay/o, oftotal delays,

G M G

G G Failure 6eports 6ecord

M G G nnual Plan 6ecord

M

G G M

G M G (epartmental (ata

G G Complaint 6eister

M (epartmental Plan

G G M (epartmental records

M G G P%P/%P ction plans

G G (epartmental Plan

M (epartmental Plan

G M G (epartmental 6ecords

(epartmental ctionPlan

R<G2G1>K100 / G1G1I M* dispatc!ed last yearG2I M* dispatc!ed in current

year, <7ased on economicconsideration>

o of days available/ o of daysplanned

9# 94 93 92 911,0 0,' 0,& 0,$

0,# <Considerin maintenancesc!edule>

9# 94 93 92 911,0 0, 0,' 0,& 0,$

Contract clauses andFrei!t 7ill 6eister

%nde+ I R< G1 G2> K 100 / G1 )!ereG1 *otal o, of

96/66 = G2*otalo, of 96/66 payment )it!penalty/demurrae

9# 100 94 ' 93 $ 92 491 2

?.G MaintenanceSc!edule

o, of periodic over!aul completed /o, of periodic over!aul planned

9#94 93 92 91

1,0 0,' 0,& 0,$0,#R<G2G1>K 100 / G1

G1I last year payment,G2I current year payment,

%nde+ I R<G2 G1>K100 / G19# 94 93 92 91

1,0 0, 0,'0,& 0,$

%nde+ I M* c!ieved / M* Planned9# 1,0 94 0,

93 0,' 92 0,& 91 0,$

o, of documents prepared aainstA6s in a day

umberJMinimum taret 0,# per

e+ecutivesR< G2 G1 >K 100 / G1

G1 Io, of evaluationplanned G2 o, ofevaluation done

pplication developed / pplicationdevelopment planned

9#1,0 94 0, 93 0,' 92 0,& 910,$<o of put to use / *otal no ofdevelopment> K 100

9# 94 93 92 91100 0 '0

&0 $0

G G M Productivity Fiures

M (epartmental Plan

G M G (epartmental 6ecords umber

G M G (epartmental 6ecords os, completed

G G (epartmental Plan

G M G (epartmental Plan


M (epartmental 6ecords




G G M (epartmental 6ecords o, of defaults



M G G (epartmental 6ecords -e!icles provided/ve!icles demanded

%n 6s 9a;!sJ t least 1 improvementpro"ects per e+ecutive, *imelycompletion in o, of mont!s delay

9# 94 93 9291 0 12 3 4

%nde+ I o of times updated / o oftime planned

9# 1,0 94 0, 93 0,'92 0,& 91 0,$ Aenerallyevery mont! to be updated,

G2 G1 G 100

G 2

9# 94 93 92 910 1 2 3 4

<o availed / *otal o > K 1009#

94 93 92 91100 ' & $

<o of cases liuidated / *otal no ofcases> K 100

9# 94 93 92 91100 '

& $

9# 94 93 92 911 2 3 4

#

9# 94 93 92 91100 0 '0 &0 $0

G G Survey 6eport

G G M

G G M (epartmental 6ecords 6s, 9a;!s saved

G G M (epartmental 6ecords 6s, 9a;!s saved

D M 9 9

D M 9 9

D M 9 9

D M 9 9

D M 9

D M G G Survey 6eport

D G M M Pro"ect report

D M G G nit /C

D G G uality (eptt,

D G M G ction plan document

D G G M Pro"ect report

R< G2 G1> K 100/ G1G1 I last year @

G2 current year @<model survey format

is appended>

?.G Maintenance6ecords

R<G2 G1 > K 100 / G1G1 9ast years fiureJ

G2 Current DearFiure 9# 94 93

92 912,0 1,# 1,0 0,# 0


*arets to be set as follo)sQ 100@cases9#J #@ cases94J'#4@cases93J &#'4@ cases92J&#@cases91



6ecord maintained byindividual/ deptt,

6ecord maintained bynit/Corp, Financedeptt,

6ecord maintained bynit ead/nit P=(

uestionnaire developed by C tobe adopted ,

D 9 M

D M M M

D G M Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

M G G (epartmental 6ecords o, of C6s settled/*otal C6sG100

G M G (epartmental 6ecords o, of C6s settled/*otal C6sG101



G

6.1/ %-O%C.

%-O%C./O7(

6atin declared at yearend by Corporate / nitManaement

*!is :6 )ill be ta;en by ead ofnit /Function / (epartment H ifcovered under MPH and can beassined a )ei!tae upto 100@

EN=INEE

KRAI2 <%#$tio# KRA 2es$ri&tio#

.(.00100 .(. Proposal/*ender .nineerin/ .stimates completed in time O

.(.00101 .(. (esin/selection of euipments/ system O

.(.00102 .(. Preparation of sc!emes/layout drs, O

.(.00103 .(. Preparation of tec!nical offer O

.(.00104 .(. .stimation O

.(.0010# .(. Computerisation of *ender Proposals C

.(.0010$ .(. Computerisation of proposal .nineerin C

.(.0010& .(. Finalisation of performance uarantee sc!edule for proposals O

.(.00200 .(. O

.(.00201 .(. verae response time to customer *ec!nical ueries on proposals O

.(.00300 .(. Standard proposals prepared and submitted as per plan C

.(.00301 .(. (esin/selection of euipments/ system for standard proposal C

.(.00302 .(. Preparation of sc!emes/ layout drs, for standard proposal C

.(.00303 .(. Preparation of tec!nical offer for standard proposal C

.(.00304 .(. .stimation of standard proposal C

.(.00400 .(. 6atio of orders received to tenders submitted and decided O

.(.00#00 .(. O

.(.00$00 .(. O

.(.00$01 .(. O

.(.00$02 .(. C

.(.00&00 .(. O

.(.00'00 .(. 7usiness acuired t!rou! 69/ 6=M / Consultancy services O

.(.00'01 .(. 6evie) of customer reuirements in time O

.(.00'02 .(. Oranisin site performance data = results of 69 studies in time O

.(.00'03 .(. Preparation of tec!nical offer = estimate in time O

.(.00'04 .(. C

KRAT+&e

6eduction in *ec!nical ueries on offers submitted for tenders!avin detailed specifications

*ec!nical support to Proposal/*ender .nineerin/ .stimates fortimely completion,

6eduction in time to submit tec!nical offer/ tender document/.stimates

Creation/pdation of .nineerin Cost (ata for tenderin /.stimation

(ocumentin for :M Portal t!e process c!ane adopted to ac!ievetime reduction )it!in specified time sc!edule

*ec!nical acceptance of offers by customer for %n !ouse developedproducts,

(evelopin c!ec;lists= computerisation of procedure for 69studies )it!in specified time sc!edule

.(.0000 .(. O

.(.0001 .(. Finalisation of information flo) sc!edule )it! ot!er 7.9 nit O

.(.0002 .(. O

.(.0003 .(. O

.(.01000 .(. O

.(.01001 .(. Finalisation of list of information reuired from customer O

.(.01002 .(. O

.(.01100 .(. O

.(.01200 .(. O

.(.01300 .(. O

.(.01400 .(. Completion of contract .n, (ocuments in time, O

.(.01401 .(. Completion of Pro"ect /9ay out .nineerin in time O

.(.01402 .(. O

.(.01403 .(. C

.(.01404 .(. C

.(.01#00 .(. *imely issue of .n inputs to sites for erection as per sc!edule O

.(.01$00 .(. Obtainin customers approval on .n, (rs,// (ocuments in time O

.(.01$01 .(. Preparation / Finalisation of -endors / Sub-endors list in time, O

.(.01$02 .(. Finalisation of uality plan O

.(.01$03 .(. Finalisation of Computerised .n, (rs, O

.(.01$04 .(. C

.(.01&00 .(. .nineerin information issued as per manufacturin plan, O

.(.01&01 .(. O

.(.01&02 .(. %ssue of .nineerin %ndent in time O

.(.01&03 .(. O

.(.01'00 .(. O

.(.01'01 .(. C

%nput information settled )it! ot!er products/ enineerin roups asper areed sc!edule

6eleasin input information to ot!er 7.9 unit as per informationflo) sc!edule

verae time ta;en for revie) = commentin of dra)ins/documents from ot!er 7.9 nit

%nterface information arraned from/to customer/consultant as perpro"ect sc!edule

verae time ta;en for revie) = commentin of customer dra)ins/documents

Pro"ect milestones ac!ieved by monitorin roup for en,documents and interface information

verae time ta;en to resolve contractual issues related to scopeand specification

verae time ta;en for issue of 93 sc!edule <indents/dra)ins/documents>

Contract dra)in/ document/ O=M Manuals/ . = C documentssubmitted in time

Computerisation of Pro"ect/9ayout .n, )it!in specified timesc!edule

Computerisation of Contract dra)ins/documents/O=M and .=Cdocuments/manuals )it!in specified time sc!edule

Computerisation of Customer pprovals on .n,(ra)ins/documents )it!in specified time sc!edule

%ssue of Manufcaturin documents as per sc!edule< (ra)ins/AMS/C7OM/A%S/M%(/PAM/.n, Spec, etc,>

%ssue of Pac;in/S!ippin documents/ completion sc!edules as persc!edule

(esin calculation/ analysis/ documentation completed as persc!edule

Computerisation of desin calculation = analysis )it!in specifiedtime sc!edule

.(.0100 .(. *imely arranin of O(C sanction from rail)ay for transportation O

.(.02000 .(. Statutory approval obtained as per sc!edule O

.(.02100 .(. (eviation from tender material cost ),r,t, final desin material cost O

.(.02200 .(. umber of P%6 proposals approved in *C/PC = initiated C

.(.02201 .(. C

.(.02202 .(. O

.(.02203 .(. O

.(.02204 .(. *imely initiation of P%6s O

.(.02300 .(. Completion of approved P%6 as per sc!edule O

.(.02301 .(. Preparation of development plan O

.(.02302 .(. Conceptual desin aainst development pro"ect O

.(.02303 .(. (etailed (esin aainst development pro"ect O

.(.02304 .(. (esin 6evie) aainst development pro"ect O

.(.0230# .(. Proto type manufacturin/ ssy O

.(.0230$ .(. 6outine *ests aainst development pro"ect O

.(.0230& .(. *ype testin/Performance testin O

.(.0230' .(. Pro"ect completion report C

.(.02400 .(. e) products/ services introduced as per sc!edule O

.(.02#00 .(. o, of desins validated )it!in t!e year O

.(.02$00 .(. o, of type test conducted / oranised successfully durin t!e year O

.(.02&00 .(. Completion of MO pro"ects in time O

.(.02'00 .(. o, of products variant added durin t!e year O

.(.0200 .(. o, of product standards/ specification revie)ed O

.(.03000 .(. C

.(.03100 .(. O

.(.03101 .(. C

.(.03200 .(. O

.(.03300 .(. o, of customer trainin prorams/ tec!nical presentations O

.(.03400 .(. *imely revie) = updation of PM(, O

o of documents enerated by stateoft!eart tec!noloy scannin= loaded on :M Portal

*imely preparation of product development plan = identification ofP%6s

*imely approval of proposed P%6s by oranisin revie) in *C/PCmeetins

o, of ne) desin met!ods / calculations carried out durin t!e yearand captured as procedure for :M Portal

6esponse/recommendations to customer uery/complaint )it!intareted time

(ocumentin for :M Portal )it!in specified time sc!edule t!eresponses to customer complaints

*ec!nical support provided to customer for resolvin operationalproblems

.(.03#00 .(. O

.(.03$00 .(. O

.(.03&00 .(. verae time ta;en for approval of vendor dra)in / documents O

.(.03'00 .(. 6eduction in no, of items )it! less t!an t!ree vendors C

.(.0300 .(. 6ate contract entered as per plan O

.(.04000 .(. O

.(.04100 .(. o, of s!op problem studied and resolved durin t!e year O

.(.04101 .(. C

.(.04200 .(. O

.(.04300 .(. O

.(.04400 .(. verae *ime ta;en for completion of asbuilt dra)ins O

.(.04#00 .(. o, of Site problem attended and resolved durin t!e year O

.(.04#01 .(. C

.(.04$00 .(. o, of PA /P. *ests conducted = reports prepared O

.(.04$01 .(. Proposals for PA /P. *ests prepared in time O

.(.04$02 .(. Preparation of test procedure = sc!eme O

.(.04$03 .(. Oranisin site operation data O

.(.04$04 .(. *imely calibration of PA test instruments O

.(.04$0# .(. *est conducted = report submitted in time O

.(.04$0$ .(. C

.(.04&00 .(. o, of system testin / commissionin completed O

.(.04'00 .(. 6eduction in test cycle time O

.(.0400 .(. o, of ne) test met!ods establis!ed C

.(.0#000 .(. o, of online spare cataloues enerated, C

.(.0#100 .(. Completion of ne) desin of toolin as per emerin tec!noloies C

.(.0#200 .(. @ of toolin activity completed as per sc!edule O

.(.0#300 .(. @ success of t!e toolin desined durin t!e year O

.(.0#400 .(. 6eduction in enineerin cycle time O

.(.0#401 .(. %dentification of pro"ects =decidin action plan as per sc!edule O

6elease of Material forecast/ Procurement specifications/ indents intime

verae time for tec!nical recommendations for purc!ase/bou!tout items

-alue of non movin inventories/ site returned material utili5eddurin t!e year

(ocumentation of s!op problems resolved for :M portal )it!inspecified time

*ec!nical support provided for .rection = Commissionin ofprototype euipments

verae time ta;en to recommend resolution to enineerin punc!points related to contract closin

(ocumentation of site problems resolved for :M portal )it!inspecified time

(ocumentation of PA/P. tests for :M Portal )it!in specified timesc!edule

.(.0#402 .(. C

.(.0#403 .(. o, of Special %* initiatives implemented C

.(.0#404 .(. C

.(.0##00 .(. C

.(.0#$00 .(. Cost savin due to .n, efforts O

.(.0#$01 .(. %dentification of cost savin pro"ects = decidin action plan O

.(.0#$02 .(. O

.(.0#&00 .(. improvement of %nternal customer satisfaction score O

.(.0#&01 .(. Conductin Survey in time O

.(.0#'00 .(. C

.(.0#00 .(. %ncrease in number of suestions O

.(.0$000 .(. ouse :eepin / #S implementation O

.(.0$100 .(. %mplementation of identified trainin needs C

.(.0$200 .(. o, of improvement pro"ects/ %P/ E%P/ S%P/ P%P etc, completed O

.(.0$300 .(. C

.(.0$400 .(. O

.(.0$#00 .(. O

.(.0$$00 .(. O

.(.0$&00 .(. 6eduction in customer complaints O

.(.0$&01 .(. O

.(.0$&02 .(. O

.(.0$&03 .(. O

%ncrease in (ra)ins/ models enerated t!rou! special soft)aresli;e %(.S/ P6O./P(S/ P(MS/ CF(/ etc

(ocumentin for :M Portal )it!in specified time sc!edule t!eprocedure for ac!ievin reduction in .n,cycle time

Special assinment <ot!er t!an normal identified responsibility> tobe completed durin t!e year <(etails of assinments = milestonetarets to be iven in action plan>3

*otal savins due to -./ .conomic 7uyin / lt, source/ Productivity/%ndienisation/lternate Material

o of action plans identified = implemented for *M / %SO/79/S. in time

Standardisation pro"ects completed as per sc!edule <%ndividuallevel>

6eduction in no, of (esin/ dra)in/ draftin c!anes due toenineerin errors

verae time ta;en to dispose off C6s <(Cs/ (C6s/concessions/ deviations>

o of euipment for )!ic! feed bac;/performance data obtaineddurin t!e year

Corrective = preventive actions implemented t!rou! (6C/6Cmeetins

Corrective = preventive actions implemented t!rou! analysis ofS6/C6

o, of corrective/ preventive actions recommended from feedbac;on performance of products

.(.0$'00 .(. O

.(.0$00 .(. O

.(.0&000 .(. -alidation of computer prorams O

.(.0&100 .(. Milestones on ;no)lede manaement pro"ect completed C

.(.0&200 .(. e) tec!noloies/ systems absorbed/ introduced as per plan C

.(.0&300 .(. Patents/ copyri!ts filed as per sc!edule C

.(.0&400 .(. o, of tec!nical paper presented/publis!ed C

.(.0&#00 .(. O

.(.0&$00 .(. O

.(.0&&00 .(. O

.(.0&'00 .(. *imely inputs to unit/corporate for 7(A.*/F9S/M%6s etc, O

.(.0&00 .(. Finalisation of Functional scorecard by specified date O

.(.0'000 .(. %mprovement in .mployee Satisfaction Score O

.(.0'001 .(. O

.(.0'100 .(. %ncrease in no, of active uality Circles in t!e deptt, O

.(.0'200 .(. c!ievin 7usiness e+cellence t!ru8 *M at (eptt, level C

.(.0'201 .(. Preparation of action plan based on Position report O

.(.0'202 .(. C

.(.0'300 .(. (evelopment of :no)lede manaement Portal O

.(.0'400 .(. Contributin case studies etc,for :no)lede Manaement Portal C

.(.0'#00 .(. Completion of :M Pro"ects as per sc!edule C

.(.0'$00 .(. C

o, of system deficiencies identified and accepted by t!e auditeedurin precommissionin/ commissionin/ postcommissioninaudits,

verae resolution time for computer !ard)are and soft)arecomplaints

6eply to Aovt, udit ueries/ %nspection report paras/ ction *a;en6eports etc, furnis!ed )it!in specified time <2 )ee;s>

6eply/settlement of %nternal udit paras )it!in specified time <4)ee;s>

*imely inputs to unit/corporate finance for interunit reconciliationofaccounts

%mplementation of %mprovement pro"ects identified in t!e Position6eport as per sc!edule


%mplementation of Special %mprovement Pro"ects ta;en under%MP6.SS as per sc!edule <6eistration o, = ot!er details ofpro"ect to be specified in t!e bo+es provided aainst t!e :6>

.(.0'&00 .(. C

.(.0''00 .(. C

.(.0'00 .(. C

.(.0000 .(. C

.(.0100 .(. C

.(.0200 .(. o of 4 euivalent (rs diitised as per plan C

.(.0300 .(. Outsourcin of (esin/.n/(raftin activities as per sc!edule O

.(.0301 .(. %ndenfication/ .valuation and Finalisation of -endors as per plan O

.(.0302 .(. O

.(.0303 .(. 6evie) of dra)ins/document submitted by vendor O

.(.0400 .(. o of vendor .valuation carried out durin t!e year O

.(.0#00 .(. o of ne) Product/Plant standard/Specification enerated O

.(.0$00 .(. Finalisation of scope and issue of en information for 6epair ?,O, O

.(.0&00 .(. umber of enineerin !i!li!ts presented in MCM O

.(.0'00 .(. *imely completion of 6=( budet for approval of 7oard O

.(.000 .(. C

.(.10000 .(. Oranisin timely clearance of P%6 proposals, O

.(.10100 .(. O

.(.10200 .(. Oranisin completion of Collaboration milestones as per s!edule, O






Preparation and issue of Specification and recommendation forplacement of order,,

ccomplis!ment of tarets of nit/C/Function/(epartment level7alance Score Card

*imely preparation of yearly :M7udet as per :Mpolicy uidelines,

IN= 3 2ESI=NIN= <;NCTION KRA MASTER > ,::6>:7

;#it o" Meas%reme#t

*ime %nde+D M G

*ime %nde+ G M

*ime %nde+ G G

*ime %nde+ D G G

*ime %nde+ D G G

D D G G

D D G G

*ime %nde+ G G 9

@ reduction over last year G 9 G

verae o, of days D M M

*ime %nde+ M G

*ime %nde+ G G M

*ime %nde+ G G M

*ime %nde+ G G M

*ime %nde+ G G M

@ success D M M G

*ime %nde+

9 9 9

@ reduction over last year D G 9 M

D G 9 9

D D M

@ offers accepted/ submitte M G

6s, 9acs G G

D G G

D G G M

D D G G M

D D M

Criti$aKRA)Y3N

S&e$iaKRA)Y3N

;#i-ersaKRA)Y3N


A B C

9

o, of days delayed fromsc!eduled date


9

9







*ime %nde+D G M M

D G 9 M

*ime %nde+ G 9 M

@ reduction in v, *ime over G 9 M

*ime %nde+D G 9 M

D G 9 M

D G 9 M

*ime %nde+ G M M

D D G M M

D G 9 9

*ime %nde+ D 9 G

*ime %nde+ G G

*ime %nde+D G M

D D 9 M

D D

*ime %nde+ G 9 9

*ime %nde+D G 9 G

*ime %nde+ G G 9

*ime %nde+ G G 9

*ime %nde+ G G 9

D D M

*ime %nde+D 9 M

*ime %nde+ G 9 M

*ime %nde+ G 9 M

*ime %nde+ G 9 M

*ime %nde+ G M

D D G






9





D G G 9

D G M M

@ deviation G G M

umber D M G

umber G G 9

D G M G

D M G G

D G G 9

*ime %nde+ D M G G

*ime %nde+ G M G

*ime %nde+ G M

*ime %nde+ G G M

*ime %nde+ G M G

*ime %nde+ G G M

*ime %nde+ G G 9

*ime %nde+ G G M

*ime %nde+ G G 9

*ime %nde+ M 9

umber G M M

umber G G M

*ime %nde+ M

umber D G 9 M

umber

D G 9 9

umber G M M

*ime %nde+

D M M

*ime %nde+D M

@ M M

umber 9 9 9

D D M G G






9

9


*ime %nde+D G 9 M

@ reduction in v, *ime over G 9 9

@ reduction in v, *ime over G G 9

@

D G 9 M

*ime %nde+ G M 9

6s, 9acs G 9 M

umber G M M

D D M

@ provided / reuests G M M

@ reduction in v, *ime over D M M

@ reduction in v, *ime over G G 9

umber G M M

D D M

umber G 9 G

*ime %nde+ G G M

*ime %nde+ G G 9

*ime %nde+ G G 9

*ime %nde+ G G 9

*ime %nde+ G G M

D D M

umber G G M

@

G G M

umber G G M

umber G M M

*ime %nde+ G M

*ime %nde+ G 9 G

@ G M M

@ reduction D 9 G G

D G M G


9




@ G 9 M

umber D G 9 M

D D M

*ime %nde+

6s 9acs D 9 G G

D G M G

6s, 9acs D G M

@

D M G G

D D G M G

D D M

@ G G

Score D 9 9 9

@ 9 9 G

*ime %nde+D G G

*ime %nde+

G 9 M

@ reduction over last year D G 9 M

6eduction in averae time o D G 9 9

@ obtained / planned G M M

@ reduction over last year G G

@ implemented / planned D G M G

@ implemented / planned G M M

umber G M M





9

9

o, of deficiencies identified G 9 9

v, *ime in ours G M

@ validated/ planned G G M

*ime %nde+

D M M

*ime %nde+

M 9

*ime %nde+

umber

M M M

@

D D M 9 9

@

D D M 9 9

*ime %nde+D D M 9 9

*ime %nde+D D M 9 9

D D D M 9

Score D D M G G

*ime %nde+D D G M M


*M Score D D G G

D D D G M G

*ime %nde+D D G G M

D D D 9 M

umber D M M M

*ime %nde+ D D G M

D

9





D

D

D

D

D

@ diitised / planned G G M

*ime %nde+ M M G

*ime %nde+ M M G

*ime %nde+ G M M

*ime %nde+ G 9 M

umber G 9 9

umber G 9 9

*ime %nde+ G M M

umber 9 9 M

D 9 M M

7alanced Scorecard 6atin D G G

D M M M

D M M M

*ime %nde+ M









So%r$e o" 2ata <or Meas%reme#t KRA Remar1s

s per en plan

s per en plan

s per en plan

s per en plan

s per en plan

s per en plan

s per areed sc!edule

Proposal / tender files

(ata to be maintained by individuals

s per en plan

s per en plan

s per en plan

s per en plan

?it! respect to areed sc!edule

(eptt, 6ecords / C.P( records

?6* o of offers submitted

s per areed sc!

s per areed sc!

s per areed sc!


Proposal/ *ender submission as persc!edule

(ata maintained by individuals inproposal/tender files/Computer data base

)rt tender finalised for establis!ed products/(ata to be maintained by tenderin roup

Submission of tec!nical data / information intime, (ata to be maintained by individual,

)rt previous year8s averae / (ata to becaptured from computer database

(urin t!e year/ data to be maintained byindividuals

Critical to pro"ect .n Aroup

?it! respect to pro"ect 5ero date



Critical to Pro"ect .n Aroup



Critical to pro"ect .n Aroup

(ate of receipt of order

reed sc!edule < e+,92/ 93 et)or;>

reed sc!edule < e+,92/ 93 et)or;>

reed sc!edule < e+,92/ 93 et)or;> Critical to Manufacturin units only



s per 92/93 sc!edule,

s per .n, Sc!edule

s per .n, sc!edule

s per .n, sc!edule


Critical to Manufacturin units only


s per 92/ preponed sc!edule/ (ata to bemaintained by individuals

)rt pro"ect sc!edule/ (ata to be maintainedby individual/ data base

of sc!edule milestone/ (ata to bemaintained by individuals

(ate of receipt of order/ (ata to bemaintained by individuals

s per planned sc!edule, %ndividual tomaintain t!e record

)rt areed sc!edule/ (ata to be capturedfrom computer database




)rt pro"ect sc!edule/ (ata to be maintainedby individuals

Completion as per sc!edule

%ndividual to maintain record/C.P( records

s per .n, Sc!edule

s per .n, Sc!edule

s per .n, sc!edule

)rt approved sc!edule









%ndividual to maintain record,


s per sc!edule

(ata to be captured from (ata 7ase Critical to Manufacturin units only



)rt reuest from customer

s per uide lines Critical to Manufacturin units only

s per sc!edule, %ndividual to maintain database

verae for all t!e ?Os e+ecuted durint!e year, Final desin material cost to becaptured from M%(,

Pro"ect initiated durin t!e year/ (ata to bemaintained by individuals

%nde+ )ill be calculated based on milestoneac!ived,

Specification revie)ed durin t!e year, (atato be captured from computer databaset!rou! no, of revision of specification/product standard

*aret to be decided in no, of days by eac!.n, Aroup/ Computer (ata base to bemaintained by individuals/unit

o, of prorams durin t!e year/ (ata to bemaintained by individuals

reed sc!edule Critical to all Manufacturin units

)rt to plan




Critical to Pro"ect .n Aroup




s per sc!edule

s per sc!edule

s per sc!edule

s per sc!edule

s per sc!edule


s per data base


s per .n sc!edule

(ata maintained by individuals = POfiles/data base

(ate of receipt of vendor dr/ document/(ata to be maintained by individual

lternate source developed durin t!e year/(ata to be captured from PM( (atabase

(ata to be maintained by individuals/ durint!e year

(ate of receipt of punc! points/ to bemaintained by individuals

6eceipt of mar;ed up document fromsite/s!op

(ata to be maintained by individuals/ durint!e year

)rt previous year/ *est cycle timeI<vailable )or;in days/ o, of producttested durin t!e year >

(urin t!e year/ data to be maintained byindividuals

s per planned sc!edule, (ata to bemaintained by individuals

)rt total no of tool desined durin t!e year/(ata to be maintained by individuals

verae compared to previous year/ (ata tobe captured from computer database


ctual savin durin t!e year

s per .n, sc!edule

s per sc!edule

)rt to last year data

.valuation audit )rt c!ec; lists = uide lines

(ata base

UFor 92 and 93 level

o, obtained to planned

?it! reference to o,identified


?6* last year, (ata to be captured fromComputer (ata 7ase

%* pro"ects completed durin t!e year/ (atato be maintained by individuals,

Mile stone completion, *!ese can beidentified and areed at beinnin/durint!e year

ctual savin durin t!e year )rt tender.FC / (ata to be maintained by individuals

Survey to be conducted and satisfactioninde+ to be )or;ed out by eac! en, Aroup

o completed, (ata to be maintained byindividuals

Pro"ects completed durin t!e year, (ata tobe maintained by individuals,

Milestone of t!e pro"ects to listed out and(atabase to be maintained by individuals,%nde+ Calculation )ill be based on no ofmilestones ac!ieved

@ of last year to t!is year/ (ata to becaptured from Computer (ata 7ase

*aret to be decided in no, of days by eac!.n, Aroup/ Computer (ata base to bemaintained by individuals/unit

)rt last year/ o of complaints receiveddurin t!e year/ (ata to be captured fromdatabase ?it! reference to o,identified


Computer data base



6ecord maintained by individual/ deptt,

*o delete finance

6ecord maintained by nit ead/nit P=(

Survey 6eport

Pro"ect report

nit /C

uality (eptt,

ction plan document

Pro"ect report

Pro"ect report

Pro"ect report

o of prorams validated -s planned,%ndividual to maintain t!e record

Pro"ect initiated and mile stone completed/(ata to be maintained by individuals

*ec!noloy development plan and sc!eduleto be prepared at t!e beinnin of t!epro"ect

%nde+ )ill be calculated based on no ofmilestone ac!ieved,

o of papers presented/publis!ed durint!e year/ (ata to be manaed by individuals



6ecord maintained by nit/Corp, Financedeptt,

uestionnaire developed by C tobe adopted , *o delete t!e :6

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

C.P( 6ecords

C.P( 6ecords

6ecord

C.P( plan

s per plan,

6atin declared at year end by Corporate /nit Manaement

*!is :6 )ill be ta;en by ead ofnit /Function / (epartment H ifcovered under MPH and can beassined a )ei!tae upto 100@

RESEARC@ 2EELOPMENT <;NCTION K

KRA I2 <%#$tio# KRA 2es$ri&tio# KRA T+&e

R2E::(:: 6(. C D D

R2E::(:( 6(. C D

R2E::(:, 6(. O D

R2E::(:/ 6(. O D

R2E::(:4 6(. C D

R2E::(:5 6(. C D

R2E::,:: 6(. C D D

R2E::,:( 6(. C D

R2E::,:, 6(. O D

R2E::,:/ 6(. O D

;#it o"Meas%reme#t

Criti$aKRA)Y3N

S&e$iaKRA)Y3N

;#i-ersaKRA

)Y3N

*imely completion of6=( pro"ect<V1> ofcapabilitybuildin naturefor 6=( function<completion date as inpro"ect taret <P%68s>

o, of daysdelayed fromsc!eduleddate

(esin finalisation as persc!edule


Specification andprocurement of pro"ectmaterial / ept,/prototype


Fabrication /ssembly ofprototype as persc!edule


*estin and modificationas per sc!edule


(ocumentation ofdeveloment process asper sc!edule


*imely completion of6=( pro"ect<V2> ofcapabilitybuildin naturefor 6=( function as persc!edule








R2E::,:4 6(. C D

R2E::,:5 6(. C D

R2E::/:: 6(. C D D

R2E::/:( 6(. C D

R2E::/:, 6(. O D

R2E::/:/ 6(. O D

R2E::/:4 6(. C D

R2E::/:5 6(. C D

R2E::4:: 6(. C D D

R2E::4:( 6(. C D

R2E::4:, 6(. C D





*imely completion of6=( pro"ect<V3> ofcapabilitybuildin naturefor 6=( function as persc!edule












*imely development ofsoft)are pac;aes/modules<V1> forimprovin 6=( capabilityas per sc!edule


Formulation ofreuirementsspecification as persc!edule


Codin and testin asper sc!edule


R2E::4:/ 6(. O D

R2E::5:: 6(. C D D

R2E::5:( 6(. C D

R2E::5:, 6(. C D

R2E::5:/ 6(. O D

R2E::6:: 6(. C D D

R2E::6:( 6(. C D

R2E::6:, 6(. C D

R2E::6:/ 6(. O D

R2E::7:: 6(. C D

R2E::8:: 6(. C D D

%mplementation andmodifications as persc!edule


*imely development ofsoft)are pac;aes/modules <V2> forimprovin 6=( capabilityas per sc!edule








*imely development ofsoft)are pac;aes/modules<V3> forimprovin 6=( capabilityas per sc!edule








%dentification ofadvanced tec!noloyprorammes t!rou!et)or;in/Collaborative researc!

o, of pro"ectsidentified

Preparation of lontermvision and road map forne) areas as persc!edule


R2E::9:: 6(. C D D

R2E:(::: 6(. C D D

R2E:((:: 6(. C D D

R2E:(,:: 6(. C D

R2E:(/:: 6(. C

*ime %nde+

D

R2E:(4:: 6(. C D

R2E:(5:: 6(. O

R2E:(6:: 6(. C D

R2E:(7:: 6(. C D

7enc! mar;in /Feasibility study /Forecastin / 9iteratureSurvey / *ec!noloyscannin


o, of pro"ects/ relatedmilestones completed formoderni5ation =upradation of testinfacilities as per sc!edule


o, of processesupdated as per sc!edule


6eduction in cycle timet!rou! improvements intec!noloy/ process/tools

@ reduction incycle time

e) testin procedures/standards/ euipment/processes establis!ed

(ocumentation fortec!noloy transferprocess as per sc!edule


(evelopment of ne) "isand fi+tures for ne)euipment/ mac!ines

umber ofitemsdeveloped asper taretdates

%mplementation of Special%mprovement Pro"ects ta;enunder %MP6.SS as persc!edule <6eistration o,= ot!er details of pro"ect tobe specified in t!e bo+esprovided aainst t!e :6>




R2E:(8:: 6(. C D

R2E:(9:: 6(. C D

R2E:,::: 6(. C D

R2E:,(:: 6(. C D

R2E:,,:: 6(. O D D

R2E:,,:( 6(. O D

R2E:,,:, 6(. O D

R2E:,,:/ 6(. O D









*imely completion of6=( pro"ect<V1> forproduct/processdevelopment as persc!edule








R2E:,,:4 6(. O D

R2E:,,:5 6(. C D

R2E:,/:: 6(. O D D

R2E:,/:( 6(. O D

R2E:,/:, 6(. O D

R2E:,/:/ 6(. O D

R2E:,/:4 6(. O D

R2E:,/:5 6(. C D

R2E:,4:: 6(. O D D

R2E:,4:( 6(. O D

R2E:,4:, 6(. O D

R2E:,4:/ 6(. O D

























R2E:,4:4 6(. O D

R2E:,4:5 6(. C D

R2E:,5:: 6(. O D D

R2E:,5:( 6(. O D

R2E:,5:, 6(. O D

R2E:,5:/ 6(. O D

R2E:,6:: 6(. O D D

R2E:,6:( 6(. O D

R2E:,6:, 6(. O D

R2E:,6:/ 6(. O D

R2E:,7:: 6(. O D D





*imely completion ofcommercial pro"ect<V1>activities and milestonesas per taret as persc!edule


ssimilation of all pro"ectrelated data andinformation as persc!edule


Plannin and timelyprocurement of reuiredinputs as per sc!edule


*imely completion oftareted activities andmilestones as persc!edule












R2E:,7:( 6(. O D

R2E:,7:, 6(. O D

R2E:,7:/ 6(. O D

R2E:,8:: 6(. O D D

R2E:,8:( 6(. O D

R2E:,8:, 6(. O D

R2E:,8:/ 6(. O D

R2E:,8:4 6(. C D D

R2E:,9:: 6(. O D D

R2E:/::: 6(. O D D

R2E:/(:: 6(. O D







Product/System%mprovements asreuired by 7usinessSector/ nits as persc!edule


Finalisation ofimprovements plannedt!rou! benc!mar;in)it! competin productsas per sc!edule


*imely completion ofimprovement activitiesas per sc!edule


%mplementation ofimprovements at nits/sites as per sc!edule


Ma;in procedure =documentin t!eimprovement for :Mportal as per sc!edule


Preparation andsubmission ofdevelopment pro"ectproposals as persc!edule


Preparation andsubmission ofcommercial pro"ectproposals as per

C%stomer reuirements

o, ofproposalssubmitted inreuired time

*imely development ofsoft)are pac;aes/modules for e+ternal useas per sc!edule


R2E:/(:( 6(. O

R2E:/(:, 6(. O D

R2E:/(:/ 6(. O D

R2E:/,:: 6(. C D D

R2E:/,:( 6(. C D

R2E:/,:, 6(. O D

R2E:/,:/ 6(. O D

R2E://:: 6(. O D

R2E:/4:: 6(. O D

R2E:/5:: 6(. O

R2E:/6:: 6(. C


Completion(ate as pertaret / o, ofdays delayedfromsc!eduleddate





e) tec!noloicalcapability buildin as persc!edule


%dentification of sc!emeand preparation ofpro"ect report


Plannin andprocurement of inputs asper sc!edule


%mplementation ofsc!eme as per sc!edule


c!ievin taret of directcommerciali5ation of6=( products = services

@ac!ievementof taretedturnover

Mar;etin efforts forcommerciali5ation ofne) developments

o, ofpresentationsto prospectivecustomers

%mplementation ofsystem improvementpro"ects as per sc!edule


Cost savins t!rou!value en, pro"ects/ne) processes/ subcontractin

@ savinac!ieved visBvis taret

R2E:/7:: 6(. O

R2E:/8:: 6(. O

R2E:/9:: 6(. O

R2E:4::: 6(. O D

R2E:4(:: 6(. O

*ime %nde+

R2E:4,:: 6(. C D D

R2E:4/:: 6(. C

R2E:44:: 6(. C D

R2E:45:: 6(. O D D

R2E:46:: 6(. C D D D

R2E:47:: 6(. C

umber

D

R2E:48:: 6(. C

*ime %nde+

D D

nalysis and modellin

of systems / Prod%$t 3&ro$ess

umber ofanalysisreports issuedvisBvis taret

*est = analysis reportsissued visBvisenvisaed

umber ofreports issuedvisBvis taret

Maintenance andcalibration of 9ab/ Planteuipment/ %nstrument/accessories

@ availabilityover taretedvalue

Maintenance andup;eep of accreditedlabs

6ene)al ofcertificates asper sc!edule

6aisinob"ections/contestincompetetors8 patents

Pro"ects for capturine+pertise for :no)ledeManaement System asper sc!edule


ssimilation of ;no))!yof product desinsobtained t!rou!collaboration

umber of;no))!yreportsenerated

(ocumentation of ne)learnins and conceptsfrom e+ecuted pro"ectsfor strent!enin 6=(process

o ofdocumentsenerated asper taret

*imely completion ofpro"ect / milestones onabsorption of producttec!noloy <;no) )!y>as per sc!edule


(evelopment of:no)lede manaementPortal


Contributin casestudies etc,for:no)lede ManaementPortal

Completion of :MPro"ects as per sc!edule

R2E:49:: 6(. O D

R2E:49:( 6(. O D

R2E:49:, 6(. O D

R2E:5::: 6(. O D

R2E:5(:: 6(. O

@ uptime

R2E:5,:: 6(. O D

R2E:5/:: 6(. O D

R2E:54:: 6(. O*ime %nde+

D

R2E:55:: 6(. O D D

R2E:55:( 6(. O Y Y N

R2E:56:: 6(. O

R2E:57:: 6(. O D

R2E:58:: 6(. O D D

%nvestiation andrecommendations forresolution of Plant/ Site/Customer problems

@ of referredproblemssolved

nderstandin andresolution of t!e problemas per sc!edule


%mplementation andfeedbac; from site asper sc!edule


o, of problems resolvedt!rou! net)or;in )it!national/iinternationale+perts

@, ofproblemsresolved

Field support to ne)products at customer site

o of tec!nical papers in "ournals

o, of paperssubmitted

o of tec!nical papers inconferences

o, of paperssubmitted

Preparation of Capital7udet Proposals

c!ievement of Capital7udet as per sc!edule


S&e$i"i$atio# a#d&ro$%reme#t o" $a&itamateria 3 e%i&me#t


%mpartin structuredtrainin

o of traininprorammescompleted

S;ills development forself and subordinates in;ey tec!noloical areas

umber of!ours used fortrainin

*imely completion of*ec!noloy udit inidentified areas as persc!edule


R2E:59:: 6(. O

@

D D

R2E:6::: 6(. O

@

D D

R2E:6(:: 6(. O

*ime %nde+

D D

R2E:6,:: 6(. O

*ime %nde+

D D

R2E:6/:: 6(. O D D D

R2E:6/:( 6(. O

Score

D D

R2E:6/:, 6(. C

*ime %nde+

D D

R2E:64:: 6(. C D

R2E:65:: 6(. C

*M Score

D D

R2E:65:( 6(. O D D D

R2E:65:, 6(. C

*ime %nde+

D D

R2E:66:: 6(. O D

6eply to Aovt, uditueries/ %nspectionreport paras/ ction*a;en 6eports etc,furnis!ed )it!in specifiedtime <2 )ee;s>

6eply/settlement of%nternal udit paras)it!in specified time <4)ee;s>

*imely inputs tounit/corporate finance forinterunit reconciliationofaccounts

*imely inputs tounit/corporate finance for7(A.*/F9S/M%6setc,

Finalisation of Functionalscorecard by specifieddate


%mprovement in.mployee SatisfactionScore

%mplementation of%mprovement pro"ectsidentified in t!e Position6eport as per sc!edule

%ncrease in no, of activeuality Circles in t!edeptt,

umber ofne) circles

c!ievin 7usinesse+cellence t!ru8 *M at(eptt, level

Preparation of actionplan based on Positionreport



Facilitatin fundin of6=( pro"ects forme+ternal sources as persc!edule


R2E:67:: 6(. O

R2E:68:: 6(. C

R2E:69:: 6(. O

o, of runs

R2E:7::: 6(. O D

R2E:7(:: 6(. O D

R2E:7,:: 6(. O Y Y N

R2E:7/:: 6(. O Y N N

R2E:7/:( 6(. O N N N

R2E:7/:, 6(. O N N N

R2E:7/:/ 6(. O N N N

R2E:7/:4 6(. O N N N

R2E:74:: 6(. O Y N N

Conductin mar;etsurvey for ne) productsas per sc!edule


-endor development forne) products

umber ofvendors

Operatin e+istinprocesses/ plants forcollection/ assimilationand analysis of operatindata

*ec!nical support toot!er nits/ (epartmentsas per sc!edule


Plannin andorani5ation ofUStandardi5ationProramme of 7.9U asper sc!edule


6evie) of earlier )or;and preparation of basic)or;in uidelines fort!e near future

No. o" da+sdea+ed "roms$hed%eddate

6evie) of Standards /Specs and follo) up )it!respect to ?As,

N%m!er o"do$%me#ts

6evie) of Standards /Specs and follo) up )it!respect to .lectrical/.lectronics )or; roups

N%m!er o"do$%me#ts

6evie) of Standards /Specs and follo) up )it!respect to Metallury)or;roup,

N%m!er o"do$%me#ts

6evie) of Standards /Specs and follo) up )it!respect to Mec!anical)or; roup

N%m!er o"do$%me#ts

6evie) of Standards /Specs and follo) up )it!respect to ot!er )or;roups,

N%m!er o"do$%me#ts

6evie) of standards/specs and follo)up)it! respect to M6Cs

N%m!er o"do$%me#ts

R2E:74:( 6(. O N N N

R2E:74:, 6(. O N N N

R2E:74:/ 6(. O N N N

R2E:75:: 6(. O Y Y N

R2E:76::6(. O

No. o" Pages Y N N

R2E:77::

6(. O

No. o" Pages

Y N N

R2E:78::

6(. O

No. o" Pages

Y N N

R2E:79::

6(. O

No. o" Pages

Y N N

R2E:8:::6(. O

No. o" iss%es Y N N

R2E:8(::

6(. O

No. o" do$s

Y N N

R2E:8,::

6(. C Y N N

R2E:8/::6(. O Y N N

R2E:8/:(6(. O

No. o" IPRsN N N

6evie) of standards/specs and follo)up)it! respect to electricalitems

N%m!er o"do$%me#ts

6evie) of standards/specs and follo)up)it! respect tometallurical items

N%m!er o"do$%me#ts

6evie) of standards/specs and follo)up)it! respect tomec!anical items

N%m!er o"do$%me#ts

*rac;in c!anes ofational/%nternationalstandardsH in t!e areasof relevance to 7.9and Preparation of enda and %ssue ofMOMs as per sc!edule


umber of ne) drafts/revisions circulated

umber of ne)standards/specificationsproposed and discussed

%ssue of CorporateStandardsH Specs andMCCs

%dentification of ne)areas forstandardi5ationHnification and ta;infollo) up action

Preparation and %ssue ofStandards 7ulletin

(evelopment of Systems/ Met!ods as persc!edule

Conceptualisation andpreparation of %P6 Policy/ %PM Manual /(evelopment of Met!ods= Systems / Creation of%P6s

D$om&. o"target

Convertin %P6applications to %P6s

D$om&. o"target

Filin of ne) %P6applications

R2E:84::

6(. O Y N N

R2E:84:(

6(. O N N N

R2E:84:,

6(. C N N N

R2E:85::6(. O Y N N

R2E:86:: 6(. %P6 Protection C DNo. o" IPRs Y N N

R2E:86:(6(. O N N N

R2E:86:,6(.

%P6 Opposition

C N N N

R2E:86:/6(.

%P6 %nfrinement

C N N N

R2E:86:4

6(. O N N N

R2E:87::

6(. C

No. o" do$s

Y N N

R2E:87:(

6(. O

No. o" e-e#ts

N N N

R2E:88::

6(. O

No. o" Iss%es

Y N N

R2E:89::6(. C Y N N

R2E:89:(

6(. O

No. o" do$s

N N N

R2E:9:::6(.

Patent %ntellience

C Y N N

R2E:9::(6(. C N N N

R2E:9::, 6(. Patent Searc! C No. o" do$s N N N

Meetin t!e 7SCparameters t!rou!eneartion of reports onvarious dataH analysisand actualimplementation,

No. o"&araameters

(ata validation and!ostin of %P6information on -P siteHeconversion of 7.9patents/abstracts and!yper lin;in

D$om&. o"target

S!ortlistin/ Facilitatin= Submission of a)ardentries for Corporate/nit level %P6 a)ards

D$om&. o"traget

M%6s and .+ceptionreports

D$om&. o"target

Patent Office EournalScan

No. o" iss%es$o-ered

D$om&. o"target

D$om&. o"target

reements/Paymentsto ttorneys and relatedaencies in %P6 area

D$om&. o"target

%nformationdissemination in t!e areaof %PM

Oranisin seminars andprorammes on %PM

%PM 7ulletinH datacollection/preparation /editin and issue

(ecidin Maintainabilityof %P6s

D$om&. o"target

Obtainin information onCommercialisation /value addition /tilisation of patents

D$om&. o"target

Product / rea )isePatent Mappin

D$om&. o"target

R2E:9::/

6(. O

No. o" do$s

N N N

R2E:9(::

6(. C Y N N

R2E:9,::6(. C

No. o" re&orts Y N N

R2E:9/::

6(. C Y N N

R2E:94::

6(. C N Y N

(o)nloadin of patentsreuired durin t!eprocess related to %P6s

%dentification of patentsof relevance in t!e areasof interest to 7.9 forbuyin,

No o" &rod%$tser-i$ed

%ntellectual propertyassessment

ccomplis!ment oftarets ofnit/C/Function/(epartment level 7alanceScore Card

7alancedScorecard6atin<#/4/3/2/1>

*ec!nical Finalisation of*enders for procurementof e) Facilities ofcapital nature,


A MASTER > ,::6>:7

KRA Remar1s

9

M M M (eptt, records


G M M (eptt, records

9 M M (eptt, records


9





A B C

So%r$e o" 2ata "orMeas%reme#t

Pro"ect statusreports submittedto PMS (eptt, =*C/PC




9






9

9 M

G 9


(epart mentalrecords



G 9

9

9 M

G 9

G 9

9

9 M

G 9

G 9

M 9

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(ivisionalrecords

(ivisionalrecords

M M (eptt, records

9 M M

9 9 9

9 9 M

9 M M

9 M M

G 9 M

Pro"ect report

Pro"ect report

(ivisionalrecords

(ivisionalrecords

(ivisionalrecords

(ivisionalrecords

(ivisionalrecords

(epartmentalrecords

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

9







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9








9 M

G 9 9 (ept, records

G M M

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G 9 9 (ept, records

G M M

G

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Comml (eptt,reports

(ivisionalrecords

(ivisionalrecords

Comml (eptt,reports

(ivisionalrecords

(ivisionalrecords

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G 9 9 (ept, records

G M M

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G 9 9

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(ivisionalrecords

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(ivisionalrecords

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M G G Survey 6eport

G M M Pro"ect report

M G G nit /C

G G uality (eptt,

G M G

G G M Pro"ect report

M M 9

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6ecordmaintained byindividual/ deptt,

6ecordmaintained bynit/Corp,Finance deptt,

6ecordmaintained bynit ead/nitP=(

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PRO2;CTIITY 3 MS <;NCTION

KRA Id <%#$tio# KRA 2es$ri&tio#

MSG00100 MSX C D

MSG00200 MSX C D

MSG00201 MSX O

MSG00202 MSX O D

MSG00300 MSX C D

MSG00301 MSX O

MSG00302 MSX O D

MSG00303 MSX O D

MSG00400 MSX O D

KRAT+&e

;#it o"Meas%reme#t

Criti$aKRA )Y3N

Oranisin *!eme based drives/Suestors = %MP6.SS?or;s!ops/ ProductivityCompetitions/ )ard functions etc

os, ofprorammes

CreationH implementationHoperation and refinement of t!eonline system for reistration ofS%ggestio#s

os, ofsuestionsreistered,

Monitorin t!e status ofsuestions t!rou! periodice+ception reportsH enerated asper sc!edule,

os of reportsissued

Processin of Suestions =a)ard payment )it!in specified*ime,

@ a)arded)it!in specifiedtime

CreationH implementationHoperation and refinement of t!eonline system for reistration of%m&ro-eme#t Proe$ts

os, of pro"ectsreistered,

Monitorin t!e status of%mprovement Pro"ects t!rou!periodic e+ception reportsHenerated as per sc!edule,

os of reportsissued

Processin and evaluation of%mprovement pro"ects = a)ardpayment )it!in specified *ime,

@ a)arded)it!in specifiedtime

Cost reduction t!ro pro"ectsunderta;en in Productivity *!rust reas vi5, -alue enineerin/.conomic 7uyin/ materialtilisation/ .nery Conservation/Scrap 6eduction/ ?ar on?astaeH etc,

*otal Savins as@ of 7udetvalue

nalysis = Feedbac; onProductivity related performanceparameters )it!in specified timeHincludin timely trend reports,

o, of daysdelayed fromsc!eduled date

MSG00#00 MSG O D

MSG00#01 MSX O

MSG00#02 MSX O

MSG00$00 MSX C D

MSX C

MSG00$02 MSX O @ rea covered

MSG00&00 MSX O D

MSG00'00 MSX O D

MSG00'01 MSX O Mandays D

MSG00'02 MSX C D

MSG0000 MSG C D

MSG01000 MSX O D

MSG01100 MSX C D

MSG01200 MSG C D

S!ortlistin/ Facilitatin =Submission of a)ard entries forCorporate/ State/ ational levela)ards vi5, .+cel/ -6P/ S-/PC/ %SS etc,

*aretted os, ofentries

Scannin of opportunities andoranisin *aretted o, of.ntries

*aretted os, ofproposals

Screenin / 6efinement andSubmission of .ntries

(ays before duedate forsubmission

Formulate/ %ssue = implementionof Productivity function relatedpolicy/ Auidelines vi5, )ardSc!eme for %mprovementPro"ects,


MSG00$01 (evelopment = %ssue ofproductivity related policyuidelines


Follo) up %mplementation ofproductivity related policyuidelines,

Processin of entries fromdifferent unitsH for .+cel a)ardsH)it!in specified period forfunction in ov


)areness eneration to imbibeproductivity culture amonstemployees

os of initiativesplanned

%mpartin specialised inputst!rou! trainin prorammes/inter unit e+c!ane

Scannin best practices ands!arin casestudies,

o, of casestudies !ostedon t!e:no)ledes!arin portal

Create a system for capturin t!esavins from P%P8s andsuestions


Preparin a compendium ofa)ard )inners


Maintainin a ;no)lede s!arinportal for Productivity issues


Creatin a )eb based system totrac; t!e proress of productivitypro"ects


MSG01300 MSG C D

MSG01400 MSG O D

MSG01#00 MSG C umber D

MSG01$00 MSG O

MSG01$01 MSG O

MSG01&00 MSG O D

MSG01&01 MSG O

MSG01&02 MSG O

MSG01'00 MSG O D

MSG0100 MSG C

MSG0101 MSG orms (evelopment %. O

MSG0102 MSG 6evalidation of *ime Standards O

MSG02000 MSG O

MSG02100 MSG C D

MSG02200 MSG O D

MSG02201 MSG O

(evelopment of ne) systems/Mmt, %nstruction )it!in specifiedtime,


System Modifications )it!inspecified time


Form (esin/ %mprovement/Simplification

Oranise PreuditKpreparedness revie),

@ closin of M%related C6sHraised durinprevious udit,

uditin taretted number of M%sby t!e systems8 roup

@ ac!ievementof taret

.valuation of 8?or;s Contract8proposal based on norms =*aret )it!in specfied time

o, of ?Cproposalsevaluated,

7uildin = pdatin database forevaluation


Proposal Scrutiny =6ecommendation


6ecommendation for6edeployment of manpo)er todeficit area

@recommendations met

Plan/ Conduct = Finalise studiesfor 6evie)/ (evelopment oforms




Savins t!rou! %.studies/scrutiny in areas vi5%ndirect material/ Maintenance/Spares/*oolin etc

@ ac!ieved /tareted

Plan/ Conduct = %mplementStudies for Met!ods / Systems%mprovement


Post %nvestment .valuation ofSc!emes / Ma"or Capital %tems)it!in specified time

@ evaluationscompleted )rtplanned,

Facilitatin %mprovement inutili5ation of critical M/cs

@ improvementac!ieved

MSG02300 MSG O D

MSG02301 MSG O

MSG02302 MSG O

MSG02400 MSG O D

MSG02401 MSG O

MSG02402 MSG O

MSG02403 MSG O

MSG02#00 MSG C *ime %nde+

MSG02$00 MSG O %nde+/ Score

MSG02$01 MSG O

MSG02$02 MSG O umber

MSG02&00 MSG O

MSG02'00 MSG O D

MSG0200 MSG O @ D

(evelopment/ pproval =%mplementation of Proposal for6elocation of Plant = M/cs / officearea,


(evelopin lternative layoutsPlant and M/c and office


%mplementation of pproved6elocation Plan in specified time,


6ecommendation/ pproval fordisposal of 6edundant Plant =M/cs


%dentification of redundantfacilities


Formulation of proposals forapproval of disposal of redundantfacilities )it!in specified time


Facilitatin transfer/ disposal ofsurplus/ Condemned Plant =M/cs


Completion of Special ssinments as per reuest

c!ievement of 8nit 9evel8tarets for ma"or improvementinitiatives li;e 8#S8 %mplementation

Facilitatin %mplemenation of #Sspecific milestones

100Gos, ofareas covered /os, planned

udit = Computation of #S %nde+in areas covered,

6evie) of 7%S standards < andli;e documents >H as per specifiedtime sc!edule


%mplementation of Productivity9in;ed %ncentive sc!eme / pproval of proposal of .+tended!ours


6eply to Aovt, udit ueriesH%nspection report parasH ction*a;en 6eports etc, furnis!ed)it!in specified time <2 )ee;s>

MSG03000 MSG O @ D

MSG03100 MSG O *ime %nde+ D

MSG03200 MSG O *ime %nde+ D

MSG03300 MSG O D

MSG03400 MSG O Score D

MSG03401 MSG C *ime %nde+ D

MSG03#00 MSG O

MSG03$00 MSG C *M Score D

MSG03$01 MSG O D

MSG03$02 MSG C *ime %nde+ D

MSG03&00 MSG C D

MSG03'00 MSG C umber

MSG0300 MSG C *ime %nde+ D

MSG04000 MSG C

6eply/settlement of %nternal uditparas )it!in specified time <4)ee;s>

*imely inputs to unit/ corporatefinance for interunit reconciliation of accounts

*imely inputs to unit/ corporatefinance for 7(A.*/ F9S/M%6s etc,




%mplementation of %mprovementpro"ects identified in t!e Position6eport as per sc!edule


umber of ne)circles


Preparation of action plan basedon Position report






Completion of :M Pro"ects as persc!edule

%mplementation of Special%mprovement Pro"ects ta;enunder %MP6.SS as per sc!edule<6eistration o, = ot!er detailsof pro"ect to be specified in t!ebo+es provided aainst t!e :6>


MSG04100 MSG C

MSG04200 MSG C

MSG04300 MSG C

MSG04400 MSG C

MSG04#00 MSG C

MSG04$00 MSG C D













KRA MASTER > ,::6>:7

KRA Remar1s

Score Card

M M

9 M

M M

M M %MP6.S

D 9 M Online system

M M Online system

M

D

S&e$iaKRA)Y3N

;#i-ersaKRA

)Y3N

S%ggested?eightage "or

$ategor+A B

So%r$e O" 2ata <orMeas%reme#t

Score CardOnline system M%6

Manual reistrationHto be s)itc!ed to online system,

s per Plan(eptt records

(eptt, 6ecord / Mmt,%nstruction




M

9 M omination Proposals

M M (eptt, 6ecord

D M s per (eptt plan

D M M

M M

D M M s per plan

M s per Plan

M s per Plan

M s per Plan

D Certification by O(

D 9 M (epartmental record

D Online record

D Certification by O(


s per implementationplan

s per implementationplan

may be deleted in0&0'

may be deleted 0&0'

D M 9 s per Plan

D M (epartmental record

M System file

M udit report

M s per plan

M 9 ?C Proposals

D 9 s per Plan

D M s per Plan

M

D M s per Plan

D 9 s per Plan

D M M s per Plan

M

D M s per Plan

M (epttal records

M 7SC = M%6 20,2

6edeployment plan ctual Postin

7udet proposalsstudy 6eports

D M Proposals

D M M Proposals

D M Proposals

D M s per Plan

D M s per Plan

D M M Proposal records

D M M 9 s per Plan

M M 6eports

M M 7SC/ udit (ocument

M (epartmental plan

M udit s!eets

D M M 9 (epartmental records

D M 9 Proposal records

D M 9 9 6ecord maintained by udit deptt,

*arets to be set asfollo)sQ 100@ cases9#J #@ cases94J'#4@ cases93J&#'4@ cases92J&#@cases91

D M 9 9

D M 9 9

D M 9 9

D D M 9



D M G G nit /C

D G G uality (eptt,

D D G M G ction plan document


D D 9 M

D M M M Case (ocument


D D Pro"ect report




6ecord maintained bynit/Corp, Finance

deptt,


uestionnairedeveloped by C tobe adopted ,

D D Pro"ect report

D D Pro"ect report

D D Pro"ect report

D D Pro"ect report

D D Pro"ect report

G 6atin declared atyear end byCorporate / nitManaement

*!is :6 )ill beta;en by ead ofnit /Function /(epartment H ifcovered under MPHand can be assineda )ei!tae upto100@

IN<OR


%FG00100 %FG Completion of tareted pro"ects/ applications )it!in specified time O

%FG00101 %FG %dentification/ Plannin/ Feasibility study = revie) of tareted pro"ects O

%FG00102 %FG System nalysis = (esin of tareted pro"ects O

%FG00103 %FG Codin = *estin of tareted pro"ects O

%FG00104 %FG Master data creation O
















%FG00#00 %FG Completion of tareted pro"ects/ applications )it!in specified time O

%FG00#01 %FG %dentification/ Plannin/ Feasibility study = revie) of tareted pro"ects O

%FG00#02 %FG System nalysis = (esin of tareted pro"ects O

%FG00#03 %FG Codin = *estin of tareted pro"ects O

%FG00#04 %FG Master data creation O

%FG00$00 %FG Completion of ad!oc reuirements for system development and revie) O

%FG00$01 %FG O

%FG00$02 %FG O

%FG00$03 %FG Codin = *estin of ad!oc reuirements for system development O

%FG00$04 %FG Master data creation O

%FG00&00 %FG Productivity pro"ects underta;en C

%FG00&01 %FG %dentification = revie) of tareted improvement pro"ects C

%FG00&02 %FG System nalysis = (esin of applications under productivity pro"ects C

%FG00&03 %FG Codin = *estin of applications under productivity pro"ects C

KRAT+&e

Plannin/ Feasibility study = revie) of ad!oc reuirements for systemdevelopment

System nalysis = (esin of ad!oc reuirements for systemdevelopment

%FG00'00 %FG %mplementation of tareted applications O

%FG00'01 %FG Plannin and revie) for implementation of tareted applications O

%FG00'02 %FG .nd user trainin for implementation of tareted applications O

%FG00'03 %FG *rial run = o live for implementation of tareted applications O

%FG0000 %FG C

%FG0001 %FG Miration plannin = revie) of conversion pro"ects C

%FG0002 %FG %nteration analysis = redesin of tareted conversion pro"ects C

%FG0003 %FG Codin = *estin of t!e tareted conversion pro"ects C

%FG01000 %FG C

%FG01001 %FG Plannin and revie) for documentation of tareted applications O

%FG01002 %FG %ssue of ser (ocumentation for tareted applications O

%FG01003 %FG System (ocumentation for tareted applications O

%FG01100 %FG O

%FG01200 %FG 6eply/settlement of %nternal udit paras )it!in specified time <4 )ee;s> O

%FG01300 %FG O

%FG01400 %FG *imely inputs to unit/corporate finance for 7(A.*/ F9S/ M%6s etc, O

%FG01#00 %FG 6evie) / udit of implemented %* Systems as per sc!edule, C

%FG01$00 %FG %ntroduction of ne) tec!noloy )it!in specified time C

%FG01$01 %FG Plannin for ne) tec!noloy pro"ects = Monitorin C

%FG01$02 %FG C

%FG01$03 %FG .+ecution of Pilot pro"ects related to ne) tec!noloy C

%FG01&00 %FG sset manaement of computer !ard)are and soft)are O

%FG01&01 %FG O

%FG01'00 %FG C

%FG01'01 %FG Plannin/ 7udet approvals and revie) for aumentation of %* facilities O

%FG01'02 %FG C

%FG01'03 %FG PO / ?or;s Contract Placement for tareted %* facilities O

%FG0100 %FG O

%FG0101 %FG Plannin/ 7udet approvals and revie) for %* consumables O

%FG0102 %FG Preparation of Specifications = %ndent eneration for %* consumables C

Conversion of leacy applications to current tec!noloy )it!in specifiedtime

Percent completion of tareted documentation as per standards


*imely inputs to unit/corporate finance for interunit reconciliation ofaccounts

Scannin / learnin = %dentification of pro"ects for introduction of ne)tec!noloy

Creation and maintenance of asset database and eneration ofdo)ntime reports

umentation of %* facilities includin !ard)are/ soft)are/ net)or;inand ot!er infrastructure

Preparation of Specifications = %ndent eneration for taretedaumentation of %* facilities

Procurement and control of %* Consumables = MC8s of e+istin %*resources

%FG0103 %FG PO / ?or;s Contract Placement for %* consumables O

%FG02000 %FG O

%FG02001 %FG Plannin for Continency and monitorin of %* facilities C

%FG02002 %FG O

%FG02003 %FG 6eportin of problems = Aeneration of los of do)ntime of %* facilities O

%FG02100 %FG vailability of pplication Systems / (atabases O

%FG02101 %FG C

%FG02102 %FG O

%FG02103 %FG O

%FG02200 %FG %mprovin response time to cater to user complaints O

%FG02201 %FG O

%FG02202 %FG 6ecordin of complaints and allocation for resolution O

%FG02300 %FG ptime of po)erconditionin/ airconditionin euipment O

%FG02301 %FG O

%FG02302 %FG O

%FG02303 %FG 6ecordin and reportin of complaints related to po)er/ airconditionin O

%FG02400 %FG %ncrease in %nternal Customer satisfaction score O

%FG02401 %FG Plannin for survey = Corrective actions O

%FG02402 %FG nalysis of internal customer survey results O

%FG02403 %FG conduction of internal customer survey O

%FG02#00 %FG Manpo)er developed in contemporary %* s;ill set C

%FG02#01 %FG %dentification of reuirements related to s;ill development C

%FG02#02 %FG Plannin of s;ill development prorams C

%FG02#03 %FG .+ecution of s;ill development plan C

%FG02$00 %FG Prorams conducted for user trainin at different levels O

%FG02$01 %FG %dentification of user trainin reuirements = monitorin O

%FG02$02 %FG Finalisation of user trainin proram O

%FG02$03 %FG .+ecution of user trainin prorams O

%FG02$04 %FG Support to users t!rou! elp des; O

%FG02$0# %FG .ffectiveness analysis of trainin prorams O

%FG02&00 %FG c!ievin 7usiness e+cellence t!ru8 *M at (eptt, level C

%FG02&01 %FG Preparation of action plan based on Position report O

%FG02&02 %FG C

%FG02'00 %FG C

%FG02'01 %FG C

%FG02'02 %FG Preparation of action plan for implementation of %* related policies C

Manaement of %* facilities <Servers/?or;stations/ et)or;euipment >

%mprovin complaint resolution time t!rou! better coordination )it!maintenance staff for up;eep of %* facilities

Plannin for Continency and monitorin of application systems anddatabases

%mprovin complaint resolution time t!rou! better coordination )it!(7 and system developer

6eportin of problems = eneration of lo related to applications anddatabase

Periodic revie) of complaints records and monitorin of criticalcomplaints

Periodic revie) of complaints records and monitorin of criticalcomplaints related to po)er euipment/ airconditionin

llocation and coordination for resolution of complaints related topo)er/ airconditionin


Finalisation = issue of %* related policies/ strateic plans = t!eirimplementation

Formulation of %* related policy uide lines/ plan document = issuepolicy document )it!in specified time

%FG02'03 %FG C

%FG0200 %FG %ssue of tareted policy documents )it!in specified time C

%FG0201 %FG %ssue of final Policy (ocumentation C

%FG0202 %FG (raft (ocument Preparation for %* related policies C

%FG0203 %FG Study of national / international standards C

%FG03000 %FG C

%FG03001 %FG O

%FG03002 %FG C

%FG03003 %FG Study of systems = practices of collaborator/ partner C

%FG03100 %FG %dentification of business area for %* related business by taretted date, O

%FG03101 %FG %dentification of business partner for "oint )or;in C

%FG03102 %FG Finalisation of MO / E- )it! business partner )it!in a specified time O

%FG03103 %FG (raft MO/E- (ocument Preparation O

%FG03200 %FG 7usiness enerated from ne) %* initiatives O

%FG03201 %FG C

%FG03202 %FG O

%FG03203 %FG (evelopment of tareted products C

%FG03204 %FG Mar;etin of tareted products O

%FG03300 %FGFinalisation of Functional scorecard by specified date

O

%FG03400 %FG %ncrease effectiveness of uality Circles in t!e deptt, C

%FG03#00 %FG (evelopment of :no)lede manaement Portal O

%FG03$00 %FG Contributin case studies etc,for :no)lede Manaement Portal C

%FG03&00 %FG Completion of :M Pro"ects as per sc!edule C

%FG03'00 %FG C

%FG0300 %FG C

%FG04000 %FG C

%FG04100 %FG C

%FG04200 %FG C

%FG04300 %FG C

%mplementation of action plan for %* related policies )it!in specifiedtime,

Pro"ects developed/completed )it! tec!noloy/best practices absorbedfrom collaborators/partners

(evelop time bound plan = monitorin of pro"ects related to absorptionof tec!noloy/ best practices of collaborator/ partner

Pro"ect monitorin = issue of documents containin assimilated;no)lede of collaborator/ partner )it!in specified time,

%dentification of %* products for "oint development and assessment ofmar;et potential

%ssue of tec!nical recommendations and manpo)er plannin for "ointpro"ects )it! business partners )it!in specified time

%mplementation of Special %mprovement Pro"ects ta;en under%MP6.SS as per sc!edule <6eistration o, = ot!er details of pro"ectto be specified in t!e bo+es provided aainst t!e :6>






%FG04400 %FG C

%FG04#00 %FG C

%FG04#01 %FG C

%FG04#02 %FG C

%FG04#03 %FG C

%FG04$00 %FG C

%FG04&00 %FG Completion of milestones for availin dvisory/ Consultin services, C

%FG04&01 %FG C

%FG04&02 %FG ueries raised to advisor and t!eir closin )it!in specified time C

%FG04&03 %FG Orani5in )or;s!ops/conferences )it! advisor, O

%FG04&04 %FG C

%FG04'00 %FG %mprovement in .mployee Satisfaction Score O

%FG0400 %FG %ncrease in no, of active uality Circles in t!e deptt, O


Completion of milestones for appointment of dvisory/ Consultinservices for %* initiatives/ Pro"ects

Finalisin t!e terms of reference and deliverables for Selection and ppointment of advisor / Consultant

Preparation of documents and issue of tenders for appointment ofConsultant by specified date

Finalisation of Contract and issue of appointment order for consultantby specified date

7uildin of systems for Compliance to %* 6elated Statuatory6eulations,

Study and s!arin of 6eports on ;ey strateic topics )it! interestedroups,

6aisin 6eports/ction plans based on ueries/6eports/Conferences)it! dvisor / consultant )it!in specified time,

ATION TEC@NOLO=Y <;NCTION KRA MASTER > ,::6>:7

;#it o" Meas%reme#t

@Completion )it! )ei!taes D

D

*ime %nde+ D M

*ime %nde+ D 9

*ime %nde+ D 9


D

*ime %nde+ D M

*ime %nde+ D 9

*ime %nde+ D 9


D

*ime %nde+ D M

*ime %nde+ D 9

*ime %nde+ D 9


D

*ime %nde+ D M

*ime %nde+ D 9

*ime %nde+ D 9


D

*ime %nde+ D M

*ime %nde+ D 9

*ime %nde+ D 9

@Completion D

D

*ime %nde+D 9

*ime %nde+ D 9

*ime %nde+ D 9

*otal Savins D

umber

*ime %nde+ 9

*ime %nde+ 9

Criti$aKRA)Y3N

S&e$iaKRA)Y3N

;#i-ersaKRA)Y3N

S%ggest$ategor+

A

S<@GK?+> @GI@completion of pro"ect G/ ?+I?ei!tae of Pro"ect G





@CompletionI S<@G>/ I*otal numberof applications *areted @GI @ completion ofpro"ect G

@Completion )it! )ei!taes

*ime %nde+ 9

*ime %nde+ 9


*ime %nde+ 9

*ime %nde+ 9

M

*ime %nde+ M

*ime %nde+ M

*ime %nde+ 9

@ D D M

@ D D M

*ime %nde+D D M

*ime %nde+

D D M

*ime %nde+ D M

*ime %nde+

o of pro"ects identified M

*ime %nde+ M

M

verae response *ime M


*ime %nde+

*ime %nde+ M

*ime %nde+ M

@ completion )it! )ei!taes

*ime %nde+

*ime %nde+ M

S<@GK?+> @GI@completion of pro"ect G ?+I?ei!tae of Pro"ect G

S<@GK?+> @GI@completion of pro"ect G?+I ?ei!tae of Pro"ect G

<7>K100/ I*otal number of tareted documents7I umber of documents not issued>

@ completion )it! ?ei!ted averae of *aretedapplications

S<<(*>/K?+> I*otal rs available (*I(o)n *ime?GI ?ei!tae factor in @

*ime %nde+ M

@ ptime )it! )ei!taes

Complaint resolution time M

9

@ ptime )it! )ei!taes

Complaint resolution time 9

9

Percent of complaints resolved )it! in specified time


9

Percentae uptime over tareted base value


verae complaint resolution time 9

verae response time 9

Score

c!ievement of tareted score

*ime %nde+ M

*ime %nde+ M

@ Completion of *areted *rainin Prorams

o, of days delayed from sc!eduled date D


*ime %nde+ M

umber of prorams conducted, M


o, of days delayed from sc!eduled date D 9

*ime %nde+ 9

verae response time M

ser satisfaction Score 9

*M Score D D

o, of days delayed from sc!eduled date D D D G

o, of days delayed from sc!eduled dateD D D G


*ime %nde+ M

S<<(*>/K?+> I*otal rs available (*I(o)n *ime?GI ?ei!tae factor in @

verae response time I S 6*+ / umber ofcomplaints 6*+I6esponse *ime

S<<(*>/K?+> I*otal rs available/ (*I(o)n *ime/?GI ?ei!tae factor in @

verae response *ime IS 6*+ / umber of complaints6*+I6esponse *ime

verae response *ime IS 6*+ / umber ofcomplaints 6*+I6esponse *ime

@ completion )it! ?ei!ted averae of taretedfeatures implemented,

*ime %nde+

*ime %nde+

*ime %nde+

*ime %nde+

9

*ime %nde+

*ime %nde+ 9

*ime %nde+ 9


*ime %nde+

*ime %nde+

*ime %nde+ 9

6evenue earned D

umber of products developed durin specified time D

*ime %nde+D

*ime %nde+ D

-alue of orders received )it!in specified time D

o, of days delayed from sc!eduled dateD D

umber of pro"ects submitted by uality circles M

o, of days delayed from sc!eduled date D D D 9

umber D M

*ime %nde+ D D G

o, of days delayed from sc!eduled date

D


D


D


D


D


D

@ completion )it! )ei!ted averae of tareteddocuments

@ completion )it! ?ei!ted averae of *aretedpro"ects

7alanced Scorecard 6atin <#/4/3/2/1> D

*ime %nde+D

o, of days delayed from sc!eduled dateD D 9



o, of days delayed from sc!eduled dateD D

*ime %nde+ D

o, of 6eports studied and s!ared, D

@ of ueries closed )it!in specified time, D

o, of Conferences/?or;s!ops Orani5ed, D 9


D D

Score D D M

umber of ne) circles D M

KRA Remar1s

Completion certificate

9 Completion certificate

M S6S document

M Completion certificate

9 System lo



M S6S document


9 System lo



M S6S document


9 System lo



M S6S document


9 System lo



M S6S document


9 System lo



M S6S document


9 System lo

9 Completion 6eport

M S6S document


d ?eightage "or

B C


Completion report /-ettin by finance = user

M 9

M *rainin 6ecord

M


9 Conversion plan

M revie) by ppraiser

M *est certificate

M (ocumentation

9 Manuals issued

M (ocumentation

9 (ocumentation

9 9

9 9

9 9

9 9

6ecords

M Milestone dates

M 6eport

Completion report

Complaint lo

Complaint lo

9 %nstallation certificates

M 9 %nstallation certificates

M %ndent dates

M

9

9 9 pproval dates

M %ndent dates

6ecord / certificate byuser




*arets to be set as follo)sQ 100@ cases9#J#@ cases94J'#4@ cases93J &#'4@cases92J&#@cases91




6ecord maintained bynit/Corp, Finance deptt,

Completion certificate andrevie) by ppraiser

PO dates/ ?or;s contractdate

Stoc; record and MCdates

M

6evie) of los

9 (aily system los

Call s!eets

M Call s!eets

6eportin system

9 6eportin system

M 6eportin system

M 6eportin system

6ecords

M 9 6eportin system

9 6eportin system

Maintenance of lo

9 9 6ecords

M 6ecords

9 6ecords

M 9 Survey results

M 9 Survey results

9 6ecords

6ecords

*rainin 6ecord

M 9 6ecords

9 6ecords

6ecords

M M *rainin 6ecord

M 9 6ecords

M 6ecords

M 6ecords

M 9o

9

G G uality (eptt,

M G ction plan document

G M Pro"ect report

udit by interunit team

M 9 Policy document

9 ction plan document

PO dates/ ?or;s contractdate

ser feedbac; aftertrainin proram

udit by inter unit team,

9 G Final policy document

9 G Milestone dates

9 G Milestone dates

9 G Milestone dates

M M Completion certificates

M 9 Pro"ect plan document

M (ocuments issued

M Plan document

M 9 Plan document

M 9 Plan document

M 9 Sinin of MO / E-

M (raft document

M 9 .- calculations

M M (ocumentation

Plan document

Product 6elease

M 9 ctual orders

M 9

M M nit /C

M

M M

M Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report


G

M 9 6ecords

M 6ecords

M 6ecords

M 6ecords

M M 6ecords

M M 6ecords

M 9 6ecords

M M 6ecords

9 9 6ecords

M M 6ecords

G G Survey 6eport

G G nit /C


*!is :6 )ill be ta;en by ead of nit/Function / (epartment H if covered under MPHand can be assined a )ei!tae upto 100@

f

=ENERAL MANA=EMENTKRA I2 <%#$tio# KRA 2es$ri&tio# ;#it o" Meas%reme#t

AMG00100 AMG C

AMG00200 AMG O

AMG00300 AMG C

AMG00400 AMG O

AMG00#00 AMG O

AMG00#01 AMG C

AMG00$00 AMG .ffective Office Manaement O ppraisers feed bac;

AMG00$01 AMG Maintainin Office records O ppraisers feed bac;

AMG00$02 AMG dministrative support O ppraisers feed bac;

AMG00$03 AMG C ppraisers feed bac;

AMG00$04 AMG O ppraisers feed bac;

AMG00&00 AMG C o, of reports

AMG00'00 AMG O *ime %nde+

AMG0000 AMG O ppraisers feed bac;

AMG01000 AMG C ppraisers feed bac;

AMG01100 AMG O

AMG01101 AMG O

AMG01102 AMG *imely consolidation of nit budet O

AMG01103 AMG Final presentation in MCM O

KRATYPE

c!ievin t!e parameters as laiddo)n in 7alance Score Card

7alanced Scorecard 6atin<#/4/3/2/1>

%mprovement in %nternal Customersatisfaction score

%CPS <%nternal Customer PerceptionSurvey> Score

*o carry out special assinments)it!in specified time

o, of days delayed from sc!eduleddate

umber of ne) initiativesconceptualised/ implemented )it!inspecified time


%mprovin response to customers =top manaement ueries

%CPS <%nternal Customer PerceptionSurvey> Score

(evelop system )it!in specifiedtime to ensure uic; response toueries


Plannin and e+ecution of specialassinments

Ma+imisin usae of officeautomation

Scannin = dissemination ofinformation related to businessenvironment includin reportin totop manaement

Coordination )it! variousaencies to ensure on timeavailability of materials = inputsreuired

Provide support to topmanaement on policy matters onne) initiatives

%mplementation of Computerisedmail manaement system

*imely compilation of revenuebudet for approval by 7oard


*imely identification of issues for(irectors/7udet discussions




AMG01200 AMG O *ime %nde+


AMG01400 AMG O

AMG01401 AMG O

AMG01402 AMG O

AMG01#00 AMG O

AMG01$00 AMG C *ime %nde+

AMG01$01 AMG C

AMG01$02 AMG .valuation of eac! visit O s per format

AMG01&00 AMG O

AMG01&01 AMG Finalisation of sc!edule O

AMG01&02 AMG O

AMG01&03 AMG ssessment of year end turnover C @ae -ariance over 9.


AMG0100 AMG C

AMG02000 AMG O

AMG02100 AMG O

AMG02101 AMG O

*imely submission of p!ysical/financial turnover reports

*imely submission of endapapers for MCM

Finalisation of 7alanced ScoreCard <7SC> )it!in specified time,


Follo)up for timely receipt ofcalculations on 7SC from units


.valuation and submission of finalcalculation to top manaement forapproval in ECM


*imely compilation and analysisbefore submission of flas! resultsto 7oard


P!ysical assessment/ t!rou!visits/ of status of manufacturin foridentifyin constraints/ criticalissues for ac!ievin year endbudet

(esinin a system )it!in specifiedtime for assessin visiteffectiveness


*imely oranisin !alf yearly revie)of operation for assessment of yearend turnover



Submission of aenda paper )it!issues and issue of minutes


*imely submission of reports to7oard/ Aovt,

(esinin and implementation of asystem for !ostin MC/M%6information t!rou! )eb


FO6M9*%O OF 9P9 FO6 S7M%SS%O *OAO-*, FO6 *.%6 PP6O-9?%*% SP.C%F%.( SC.(9.


*%M.9D COMP9.*%O OF 9 P9


.-O9-. CO6PO6*. A%(.9%.S 7D SC.(9.( (*.SP.C%FD%A *6S* 6.SFO6 %-.S*M.*



AMG02103 AMG O

AMG02104 AMG O

AMG0210# AMG O








S7M%SS%O OF 9 P97D %*S/ O6A%S. CP%*97(A.* (%SCSS%OS ?%*CO6PO6*. *.M /P6.S.**%O *O (%6.C*O6S S P.6 P9,

*%M.9D CO99.C*%O OF (* =6.COMM.(*%O OF-6%OS CO6P, A.C%.S


9 P9 COSO9%(*%O= S7M%SS%O, PP6O-9 OFCM( / 7O6( ?%*%SP.C%F%.( *%M.


COMM%C*%O *O %*S?%*% SP.C%F%.( *%M.


PP6%S9 = PP6O-9 OFCP%*9 %-.S*M.*P6OPOS9S W# C6O6.S/%(.*%F%.( % 9 P9

%%*%*%O OF %*.6C*%O?%* %*S % F6..X%AFC%9%*%.S/ 76O(SP.C%F%C*%OS = F%9%S%AP6OPOS9S <W# C6O6.S>

PP6%S9 = O7S.6-*%OSO (6F* P6OPOS9S <W#C6O6.S>

6.C.%P* OF F%9 P6OPOS9S<W# C6O6.S> S P.6 CP%*97(A.* M9 (P6OC.SS%A FO6 PP6O-97D CM( / 7O6(

COO6(%*. FO6 *%M.9DCOMP9.*%O OF PP6O-.(CP%*9 SC.M.S / %*.MS

PP6%S9 = PP6O-9CP%*9 %-.S*M.*P6OPOS9S # C6O6.S/%(.*%F%.( % 9 P9

PP6%S9 = O7S.6-*%OSO (6F* P6OPOS9S <#C6O6.S>


AMG02400 AMG O

AMG02#00 AMG O *ime %nde+

AMG02$00 AMG O *ime %nde+

AMG02&00 AMG O *ime %nde+

AMG02'00 AMG C *ime %nde+

AMG0200 AMG C *ime %nde+






AMG03203 AMG O

6.C.%P* OF F%9 P6OPOS9S<# C6O6.S> S P.6 CP%*97(A.* M9 (P6OC.SS%A FO6 PP6O-97D CM( = COMM%C*%O *O%*S

*%M.9D F%9%S*%O OFFC%9%*%.S FO6 FO6M9*%O= PP6O-9 OF6.CO(%*%O%A =6.*6OF%**%A 7(A.* OF%*S


FO99O?P FO6 *%M.9DCOMP9.*%O OF A6..(M%9.S*O.S FO6 MOSC.M.S

Monitorin p!ysical / financialproress of implementation ofCapital Sc!emes = status reportinto MCM/ 7oard/ Aovt,

*imely compilation = analysis of nnual Flas! = actual results onCapital %nvestment beforesubmittin to Manaement / 7oard

*ec!noloy Scannin =dissemination, Oranise /preparation of presentations,

*o carry out special assinments)it!in specified time3rd repeat

*o carry out special assinments)it!in specified time4t! repeat

O 6.CO(%*%O%A OF P=MJ*%M.9D 6.C.%P* OF M%6 /COSO9%(*%O, P6OA6.SS /S**S 6.PO6*%A *O MCM

OP*%MM *%9%S*%O OFC6%*%C9 MC%. *OO9S

*%M.9D 6.C.%P* OF M%6/COSO9%(*%O/ (O?*%M. 9DS%S = 6.PO6*%A *OMCM

%(.*%FD MC%.S -%A*%9%S*%O #0@/ 6.PO6*%A% MCM FO6 (%SCSS%OS O%*.6 %* 9O( S6%A

P(*%O OF (%6.C*O6D OFCC MC%.S % 7.9 ?%*%SP.C%F%.( *%M.


AMG03300 AMG O





AMG03#00 AMG C

AMG03$00 AMG O @

AMG03&00 AMG O @



AMG04000 AMG O

AMG04100 AMG O Score


AMG04200 AMG O umber of ne) circles

AMG04300 AMG C *M Score

AMG04301 AMG O


AMG04400 AMG C

*%M.9D PP6O-9 FO6(%SPOS9 OF S6P9S %*.MSOF P=M F*.6 .GP9O6%A*.%6 9*.6*. S. %7.9 / PSs


%MP9.M.**%O OF O.. OC6%*%C9 MC%.S

C6.*%A ?6..S % %*S*68 ?O6:SOPS

%(.*%F%C*%O OF MC%.S= .-O9-%A M.*O(O9OADFO6 %MP9.M.**%O

.S6. %MP9.M.**%O 7D%*S

O6A%S. %*.6 %* M..*O MFC*6%A*.CO9OAD FO6.GP.6%.C. S6%A 7DSP.C%F%.( (*.


6eply to Aovt, udit ueries/%nspection report paras/ ction*a;en 6eports etc, furnis!ed )it!inspecified time <2 )ee;s>



*imely inputs to unit/corporatefinance for 7(A.*/F9S/M%6setc,

Finalisation of Functional scorecardby specified date











AMG04#00 AMG C umber

AMG04$00 AMG C *ime %nde+

AMG04&00 AMG C

AMG04'00 AMG C

AMG0400 AMG C

AMG0#000 AMG C

AMG0#100 AMG C

AMG0#200 AMG C





%mplementation of Special%mprovement Pro"ects ta;en under%MP6.SS as per sc!edule<6eistration o, = ot!er details ofpro"ect to be specified in t!e bo+esprovided aainst t!e :6>












6evie) and Finalisation of nit/functional 7alanced scorecards

Finalisation of nit level 7alancedscorecards in consultation )it! t!eCorporate functions and 7usinesssectors by a specified date


AMG0#303 AMG O

AMG0#400 AMG C

AMG0##00 AMG C

AMG0#$00 AMG O

AMG0#&00 AMG O

AMG0#'00 AMG O *ime %nde+

AMG0#00 AMG O

AMG0$000 AMG C

AMG0$100 AMG C

AMG0$200 AMG O

AMG0$300 AMG O

AMG0$400 AMG O

AMG0$401 AMG O ppraiser feedbac;

Finalisation of 7alanced scorecardsof Corporate functions/ nitC8s/Functions/ departments in line)it! Stratey map by a specifieddate

Finalisation of Calculation ofStretc! in t!e nit/ C/ functional/departmental Scorecards byspecified date,


(evelopment and implementationof 6=( Manaement System


(evelopment of system forinteraction )it! academic andresearc! institutions


*imely evaluation of e+cel a)ardproposals,


Formulation and finalisation ofMO Criterion related toenineerin and 6=(


ppraisal and approval of 6=(pro"ects<W 6s10 la;!s> identified invarious Product Committees,

Creation of database of 7.9e+ecutives visitin abroad forattendin Conference/PaperPresentation/*rainin/Predespatc!%nspection etc,


(ev, of PC based system byspecified date for onlinesc!edulin of appointmentsHmeetinsH toursH tas;s usinMicrosoft Outloo;


Completion of :M roadmap formanufacturin areas by specifieddate


%mprovement in functionin ofproduct and tec!nical committees,

@variance from calendar dateplanned at year beinnin,

pproval of P%6s )it!in specifiedtime,

@ of approvals obtained )it!inspecified time,

.nsurin timely disposal of lealissuesH viilance = disciplinarymatters reuirin CM( approval

@ of cases disposed off )it!inspecified time

naly5eH discuss = preparerecommendations on leal issues

AMG0$#00 AMG C

AMG0$$00 AMG O @satisfaction of ppraiser

AMG0$$01 AMG O @satisfaction of ppraiser

AMG0$&00 AMG O @satisfaction of ppraiser

AMG0$'00 AMG O @ satisfaction of appraiser

AMG0$00 AMG O @ satisfaction of appraiser

AMG0$01 AMG O *ime %nde+

AMG0&000 AMG C @redressal

AMG0&001 AMG O @resolution


AMG0&003 AMG Put up e+ception report to CM( O @resolution


*o desin and implement a systemto capture and retrieve informationrelated to environmental c!anesimpactin 7.9 for uic; referenceby top manaement,


Preparin t!e bac;round materialand inputs for meetins andpresentations )it! customers and-%Ps,

rranin and verification of data/status/ drafts/ tec!nical info etc,from concerned departments

Providin tec!nical assistance totop manaement on Commercialand *ec!nical matters,

Providin inputs to CM( / (irectorsfor discussions in fora li;e F%CC%HC%%H SSOCM = variousCommittees to present 7.9 vie)point,

nalysis of Operations monitorinreports of various units andsuest corrective measures fortimely intervention of t!e topmanaement,

nalysis of (O lettersH apprisee+ceptions

(esinin a system for trac;inand redressal of customer/ ot!ercomplaints received at t!e level ofCM( / (irector <as applicable>,

%mplementation and use of t!esystem for uic; disposal ofcomplaints,

Periodic revie) and follo) up andputtin up e+ception reports tomeet t!e commitments made atCM( / (irector level,

Periodic revie) of small units by6evie) Committee of Small nits<6CS>

<;NCTION KRA MASTER > ,::6>:7

D G G

G G %nternal Customers

D D G G

D D G G 6ecord

D %nternal Customers

D Measured (ata

ssesment (ata

M M M ssesment (ata

M M M ssesment (ata

M M M ssesment (ata

M M M ssesment (ata

6eport enerated

D M M M Milestone (ates

M 9 ssesment (ata

ssesment (ata

D D G 6eport

D D G 6eport

D G 6eport

D G 6eport

Criti$aKRA)Y3N

S&e$iaKRA)Y3N

;#i-ersaKRA

)Y3N


A B C



M M G 6eport

G 6eport

D D G 6eport

D G 6eport

D G 6eport

D D G 6eport

D G Milestone

D D G Milestone

G -isit

D D G

D G

D G Milestone

D G 9.

G 6eport

D D G Milestone

D M G Milestone (ates

D D G Milestone (ates

D G Milestone (ates

D G G Milestone (ates

D G G Milestone (ates


D M G

D G Milestone (ates

M G Milestone (ates

9 G Milestone (ates

D G s per Milestone

9 M G Milestone (ates

G Milestone (ates

9 G Milestone (ates

?it!in 1 )ee; ofapproval

D G Milestone (ates

D G Milestone (ates

D G

M G Milestone (ates

M G Milestone (ates

G Milestone (ates



M G

G

M G

D M G

D D M G 9

S P.6 MOSC.(9.

1 ?..: P6%O6 *OMCM

1 ?..: P6%O6 *OMCM

1 ?..: P6%O6 *OMCM

1 ?..: P6%O6 *OMCM

D G

D G 20@ M/Cs,

G Milestone (ates

G Milestone (ates

G Milestone (ates


D D M 9 9

D D M 9 9

D D M 9 9

D D M 9 9

D D D M 9

D D M G G Survey 6eport

D D G M M Pro"ect report

D M G G nit /C

D D G G uality (eptt,

D D D G M G ction plan document

D D G G M Pro"ect report

D D D 9 M

9 <as perCorp, Procedure>






D M M M

D D G M Pro"ect report

D Pro"ect report

D Pro"ect report

D Pro"ect report

D Pro"ect report

D Pro"ect report

D Pro"ect report

D M M 6ecords

D M 9 6ecords

D M 9 6ecords

D D M 9 6ecords

D D (epartmental records

D D M M M (epartmental records

D M M M s per 7.9 Plan

D M 9 9 C.P( records

D M 9

D M M 9 (epartmental record,

D 9 9 9 (epartment record,

D M 9 9

M M 9

M M 9

M M M ssessment data

9 9 9 ssessment data

C.P(records/identifiedmilestones forapproval process

6oadmap report of mfunits,

6ecords of meetins!eld,

6ecords of approvaldate,

D M 9 9 records

M M 9 ppraisers feedbac;

M M 9 ppraisers feedbac;

M 9 ppraisers feedbac;

M M M ppraisers feedbac;

M 9 ppraiser feedbac;

M M 9 Milestone dates

M M 6ecords

M 9 Milestone dates

M 9 Milestone dates

M M 9 records,

Aenerations ofMinutes of Meetin,

KRA Remar1s

*!is :6 )ill be ta;en byead of nit /Function /(epartment H if covered underMPH and can be assined a

*arets to be set as follo)sQ 100@ cases9#J #@ cases94J'#4@ cases93J &#'4@ cases92J&#@cas

*arets to be set as follo)sQ 100@ cases9#J #@ cases94J'#4@ cases93J &#'4@ cases92J&#@cas

uestionnaire developed by C to be adopted ,

nil

nil

nil

nil

niform company )ide uidelines )ill be developed )!ic! )ill simplify ta;in up "oint 6=( pro"ects )it! acade

nits to be revie)ed by CM( by e+ception,

s91

s91

ic and researc! institutions

F;ALITY <;NCTIO

KRA id KRA 2es$ri&tio#

G00100 G O D

G00200 G O D

G00300 G O D

G00400 G O D

G00#00 G C

G00$00 G C

G00&00 G C

G00&01 G O @ as per plan

G00&02 G C

G00&03 G C 2ate

<%#$tio# KRAT+&e

;#it o"Meas%reme#t

Criti$aKRA)Y3N

S&e$iaKRA)Y3N

*imely disposition of ProductC6s/ S(6s as per (epartmentPlan/Procedure

@ Cleared asper norms

First time clearance in%nspection/*estin by *!irdParty %nspection ency/Customer

@ reuestscleared in firsttime

*imely inspection/testin durininprocess/ final staes ofManufactured/ 7o%8s


*imely issue of %nspection/*estin 6eports formanufactured/ 7o%8s


6eduction in time ta;en to clearinspection/ calibration/ testinreuisitions t!rou!improvement in planninprocess,

@ based onprevious year

%mprovement in time ta;en tosubmit uality documentation/%nspection reports/ 9o s!eetsetc,


%mprovement in number ofstaes for Self inspection<c!ec;ed by tas; performer>

@ overprevious year

%dentification of ne) selfinspection staes to beintroduced,

*rainin = ualification of tas;performers of identified staes,

@ .liible *as;Performerstrained

2e-eo&me#t a#dim&eme#tatio# o" trai#i#ga#d %ai"i$atio# mod%es "ortas1 &er"ormers o" ide#ti"iedstages.

G00&04 G O @ as per plan

G00&0# G O @ as per plan

G00'00 G O

G0000 G C Y

G01000 G O D $om&ia#$e Y

G01100 G O Time I#de0 Y

G01200 G O D

G01300 G O

G01400 G C

G01#00 G O @ as per plan

G01$00 G C D

G01&00 G O

G01'00 G O Rs. La1hs

G0100 G O D

Pilot %mplementation of selfinspection by ualified tas;performer

Surveillance of selfinspectionstaes as per plan

Coordination )it! Statutory/Customer aencies fornecessary clearance as persc!edule


Re-iew o" Ris13 @aGardA#a+sis to esta!ish sa"et+sta#dards d%ri#g i#s&e$tio#a#d testi#g

D re-iewed as&er &a#

Com&ia#$e to sa"et+sta#dards d%ri#gi#s&e$tio#3testi#g

Pa##i#g3 orga#isi#g3mo#itori#g time+ i#s&e$tio#o" BOIs

Measurin instrumentscalibrated in time as perdepartment plan/procedure

@ calibrated)it!in specifiedtime

Calibration of on 7.9instruments/ aues )it!inspecified time

@ calibrated)it!in specifiedtime

%nterlab *estin/ Proficiency*estin as per sc!edule

5 value/ .n-alue

Procurement of euipment /consumables

2e-eo&me#t o" s+stems toassess %#$ertai#t+ o"meas%reme#t d%ri#g$ai!ratio# a#d testi#g


E-a%atio# o" %#$ertai#t+ o"ide#ti"ied meas%reme#ts3$ai!ratio# a#d testi#g

D o" ide#ti"iedmeas%reme#ts

=e#eratio# o" e0ter#a!%si#ess "romLa!3Testi#g3Cai!eratio#"a$iities

*imely disposition of S6s/C6s/ SF6s/ SS6s as per(epartment Plan/Procedure


G02000 G O D

G02100 G C D

G02200 G O D

G02300 G O D

G02400 G O *ime %nde+

G02#00 FAX O Y

G02$00 G C D

G02&00 G C D

G02'00 G C D

G0200 G C

G03000 G C *ime %nde+

G03001 G (evelopment of System C D

Product/Milestone/Process auditas per plan <%nter nit/ %n!ouse/-endor/ Site/ Subcontractoretc,>

@ reedimprovementopportunities toidentified

Oranisin System audit<%ntra/%nter nit/(ivn,> to brinout improvement at nit/(ivn,9evels

*imely closureof SystemC6s ensurinC/P

Participation in System audit asper plan

@ participatedto plan

%mprovement in number ofUctiveU uality Circles,

@ overprevious year

Oranisin/ underta;in ualityCircle related activities includinC Convention

6elease of ualitydocumentation <eQ -endor list/*ype *est reports/ ProceduresP/FP etc,> )it! due customerapproval <if reuired> )it!inspecified time,

@ released asper plan

(evelopment of identifieduality systems anddocumentation )it!in specifiedtime as per plan


(evelopment of System tomeasure effectiveness of *!irdParty %nspection encies


c!ievin e) ualityaccreditations/ certificates anda)ards,


2e-eo&me#t o" Newmeas%reme#t te$h#i%esi#$%di#g a%tomatio# 3 Testi#g&ro$ed%res3 sta#dards3&ro$essesH as &er &a#

@ completedas per plan

Computeri5ation of identifiedpro"ects / Systems as per plan

o, of daysdelayed from

G03002 G C D

G03003 G C D


G03101 G C D


G03103 G C D

G03104 G O D

G0310# G C D

G03200 G C D D

G03300 G C umber

G03400 G C *ime %nde+ D

G03#00 G O @ as per norms D

G03$00 G O

Pilot implementation ofcomputerisation


%nstitutionalisation ofcomputerised system as perplan


(evelopment of System tomeasure uality %nde+ ofproducts/processes <., *M>

Study of Systems in practice atot!er places as per plan


System (esin anddevelopment includincomputerisation as permilestones/plan

Pilot %mplementation and coursecorrection of System


%nstitutionalisation of t!e systemas per plan


(evelopment of uality systemsin line )it! %SO 001reuirements as per plan






*imely disposition of <ualityfunction related attributes> ofCustomer Complaints as per(epartment Plan/Procedure

%nvestiation of CustomerComplaints/ Customer relateduality %ssues assined toindividual/ individual as part of ateam,

@ %ssuesresolved andremedialmeasuresimplemented

G03&00 G C

G03&01 G O D

G03&02 G C D

G03&03 G O

G03'00 G C

G0300 G C D

G0301 G C D D

G0302 G (ata Compilation as per plan O D D

G0303 G C D

G0304 G C D

G030# G O D

G030$ G O D

%mprovement of %nternal <%ntranit/ (ivision> CustomerPerception score related touality Function

@ %mprovementin %nternalCustomerSatisfactionScore

A#a+sis o" "eed!a$1 o"I#ter#a C%stomer Per$e&tio#S%r-e+ )ICPS


2e-eo& time>!o%#d &a#s "or$orre$ti-e3 &re-e#ti-e a$tio#s


Im&eme#tatio# o" a$tio#&a#s

D o" &a##eda$tio#sim&eme#ted

uality function personnel<(*/ uditors etc> trained andcertified/ recertified as per plan,

@ trained tototal planned

Im&ro-eme#t i# s+stems a#d&ro$esses to red%$e &rod%$t#o#$o#"orma#$es i1e M2RsHSARsH CARsH S2Rs SSARs


(evelopment of system for datacapturin/ root cause analysisand identification ofcorrective/preventive actions



6oot Cause nalysis ofnonconformities raised durinidentified period,

@ C6scovered

(evelop timebound plans forcorrective/ preventive actionscoverin identified 6oot Causesof product C6s

@ root causescovered

Monitor %mplementation ofaction plans to reducenonconformities


.ffectiveness of action plans toreduce product nonconformances attributed touality Function,

@ of repeatC6sattributed toualityFunction

G04000 G C D

G04001 G C D D

G04002 G C D D

G04003 G O D D

G04100 G C D

G04101 G O D D

G04102 G C D

G04103 G C D

G04104 G O D

G04200 G C

G04201 G O D

Im&ro-eme#t i# s+stems a#d&ro$esses to red%$e Cost o"rewor13 ree$tio#


(evelopment of system for datacapturin of t!e cost of re)or;and re"ection


(evelop timebound plans forcorrective/ preventive actionst!rou! 6oot Cause nalysis ofre)or;/re"ection


%mplementation of action plansto reduce cost ofre)or;/re"ection


Im&ro-eme#t i# s+stems a#d&ro$esses to red%$e$%stomer $om&ai#tsattri!%ted to F%ait+ <%#$tio#

@ reductionbased onprevious year

(ata Compilation of CustomerComplaints as per plan


6oot Cause nalysis ofCustomer Complaints

@ Customercomplaintscovered

(evelop time bound plan forCorrective and Preventiveactions coverin identified rootcauses,

@ root causescovered

%mplementation of action plansto reduce uality functionrelated Customer Complaints


%mprovement in uality %nde+<%> of identified processes ofuality function <*M level>,

@ based on %at t!ebeinnin ofyear afterincludin ne)c!aracteristics

nalysis of uality %nde+ data toidentify potential areas forimprovement as per plan


G04202 G O D

G04203 G C

G04300 G C D

G04400 G C D

G04#00 G C D

G04$00 G C D

G04&00 G C D

G04'00 G C D

(evelop time bound plan forbrinin improvement inidentified areas of uality %nde+


%mplementation of action planfor improvin uality %nde+

@ implementedas per plan


@ %mplementedto identified












G0#000 G C *ime %nde+ D

G0#100 G C *ime %nde+ D

G0#200 G C

G0#201 G C D

G0#202 G O *ime %nde+

G0#203 G C *ime %nde+

G0#204 G %mplementation of action plans O

G0#300 G O D

G0#400 G

G0##00 G C * Score D

G0##01 G C D D

G0##02 G O D

G0##03 G Preparation of Position report O D D

Process/Product improvementst!rou! SC/Si+ SimaPro"ects <as indicated in actionplan>

Process/Product improvementst!rou! FM./ F( Pro"ects<as indicated in action plan>

%mprovements t!rou!implementation of #S in ualityfunction

Process/Product improvementst!rou! 7enc!mar;in pro"ects

umber ofprocesses/products

Collect and document bestpractices


Aap analysis of identifiedprocesses ),r,t, best practices

(evelopment of timeboundaction plans for improvement

@ of plannedactionsimplemented

Oranisin manaementrevie)s for revie) andresolution of issues

@issuesimplemented toidentified

Oranisin nnual *assessment to brin outimprovements at nits/(ivisions as per sc!edule

C @ completedas persc!edule

c!ievin 7usiness .+cellencet!rou! improvement in :ey7usiness Processes

Preparation of ction planbased on * Feedbac; reportand ot!er initiatives


6evie) and monitorin of actionplans

@ of plannedactionsimplemented


G0##04 G O D D

G0#$00 G C D

G0#&00 G O D

G0#'00 G C

G0#00 G C

G0#01 G O

G0#02 G O Time I#de0

G0#03 G C Time I#de0

G0#04 G O

G0$000 G O

G0$100 G O

G0$200 G O @ vailability D

G0$300 G C

(issemination of Position reportand preparation for site visit asper sc!edule


(evelopment of modules forbrinin * Culture/ improvin* Status


Publication of "ournals/*ec!nicalreports/M%6 s


umber of Paperspresented/publis!ed inational/%nternationalSeminars/Eournals

umber ofPapers

.n!ancin maturity 9evel ofuality Systems

@ Systemsimproved

%dentify critical systemsimpactin on business results/customer satisfaction

umber ofSystems

=a& a#a+sis o" ide#ti"ied$riti$a s+stems thro%ghre-iew o" ade%a$+ a#d$om&ia#$e

2e-eo&me#t o" time>!o%#da$tio# &a#s "or im&ro-eme#t

Im&eme#tatio# o" a$tio#&a#s


-endor development/assessment as per reuests

@ completedas per

Support to ot!erdepartments/site on specialisedservices <.Q 69/ Site support/*estin/ %*/ *enders etc> as persc!edule,

@ completedas persc!edule

ptime <vailability> of testineuipment/ %nstrument anduaes <includin masteraues>

E#ha#$eme#t o" $a&a!iit+ o"ide#ti"ied meas%reme#t3testi#g3 $ai!ratio#"a$iities3&ro$esses

D $om&etedas &er &a#

G0$400 G O D

G0$401 G O D

G0$402 G O D

G0$#00 G O D

G0$$00 G O

G0$&00 G O D

G0$'00 G O

G0$00 G C

G0&000 G C umber D

G0&001 G %dentification of eeds O D D

G0&002 G C D D

G0&003 G Oranise trainin prorammes O umber D

G0&004 G O umber D

Outsourcin identified Services<.+ampleQ *!ird Party%nspection aencies/ Serviceproviders li;e ency forunderta;in CustomerSatisfaction Survey etc,> as persc!edule


Preparation of tenderspecification as per sc!edule


*ec!nocommercial evaluationof offers as per sc!edule


%mplementation of C*s/SpecialContract reuirements

@ %mplementedto identified

pdation ofdatabase/%nformation <li;eP.6*/ %ntranet sites etc,> inSystem


Ide#ti"i$atio#3i#$or&oratio# o"CTFs3S&e$ia Co#tra$tre%ireme#ts i# do$%me#tsi1e wor1 i#str%$tio#sH $he$1istsH %ait+ &a#sH &%r$hasedo$%me#ts et$.

o, of.+ceptions

Monitorin Performance ofService Provider<*!ird Party%nspection encies appointedby 7.9 and ot!er service

Performance%nde+ I0,3<*ime %nde+>0,& <o,of


umber of ne)circles

.n!ance S;ill/)areness onuality/7. initiatives


(evelopment of *raininModules


Facilitate %mprovementinitiatives/activities

G0&100 G O @ D

G0&200 G O @ D

G0&300 G O *ime %nde+ D

G0&400 G O *ime %nde+ D

G0&#00 G O D D

G0&$00 G O Score D

G0&&00 G O *ime %nde+ D

G0&'00 G C *M Score D

G0&00 G O D D

G0'000 G C *ime %nde+ D

G0'100 G C D
















KRA Remar1s

G 9 9

9 9 M 6eports of C/9abs

9 9 M

9 9 M

9 9 M (ata lo

G 9 M (ata lo

M M M (ata lo

9 9 G 9ist of staes

G M M *est 6ecords

M @ @

;#i-ersaKRA

)Y3N

S%ggested ?eightage"or $ategor+

A BC


M%6/ Computer enerated(atabase

1, (epartment Plan/ Procedure to beprepaared <if not available> reflectin periodof disposition,2, C6s for Mf, nits/ .n, Centres andS(6s for Po)er Sector 6eions,3, ot applicable to Corporate uality

Process S!eets/%nspection reuests

(epartment plan/ Procedure to be prepared<if not available> reflectin period reuiredfor underta;in inspection/ testin,

%nspection 6eports/6eister

(epartment plan/ Procedure to be prepared<if not available> reflectin period reuiredfor issue of reports,

Sc!edule to be prepared by t!edepartment,

G M M

G 9 9 Surveillance 6eport

G 9 M 6eports/ Feedbac;

X M @ Sa"et+ Re&orts

X L M Sa"et+ A%dits

@ @ @ Pa##i#g S$hed%e

G 9 M (ata lo of labs

G 9 M 6euests received

M M M *est 6eport

9 9 9 M%6s/7udet report

L M @ La! S+stems

L M @ La! Re&orts

M M X La! Re&orts

G 9 9

Pilot %mplementation6ecords


1, (epartment plan/ Procedure to beprepared <if not available> reflectincateory)ise period reuired forunderta;in calibration2, ot applicable to Corporate uality

*aret to be based on X value or .n -alueas applicable



1, (epartment Plan/ Procedure to beprepaared <if not available> reflectin periodof disposition,2, SF6s/ SS6s and S6s )!ereverapplicable for PS6eions, 3,ot applicable to Corporate uality

M M M udit reports

M M G udit reports

M M M udit reports ot applicable to Corporate uality

M M uality Circle data ot applicable to Corporate uality

9 9 M uality Circle 6eports

X L L 2ata!ase3 MIRs

M M G 9ist of identified systems

G 9ist of identified systems

M M G

9 M

9 M M M%6/6eports Sc!edule to be prepared by t!e department

G M G ction plan = report

.ffectiveness of audit is measured byareed improvements by t!e auditee,*arets could be for e+ample li;eQ 100@/0@/ '0@/ &0@ etc,

1, %t is t!e responsibility of auditordepartment for timely closure of systemC6s t!rou! follo)up )it! auditeedepartments,2, Standard time for closure of C6s to beiven in (Ps <if not e+istin>2, ot applicable to Corporate uality


S$hed%e to !e &re&ared !+ thede&artme#t.


pplicable )!ere isnpection activity isoutsourced

(epartment Plan andaccreditations


(epartment Plan and6eports


G 9 M -alidation report

9 G G 9ist of areas planned

G Pro"ect completion 6eport

M M G Study 6eport ot applicable to Corporate uality

G M M 6eports ot applicable to Corporate uality

G M M %mplementation 6ecords ot applicable to Corporate uality

G 9 9 System (ocumentation ot applicable to Corporate uality

G (epartment Plan ll corporate functions

D 9 M

D M M M


G M M

G %nvestiation 6eports

1, Milestone Sc!edule to be prepared byt!e department,2, ot applicable to Corporate uality


1, (epartment Plan/ Procedure to beprepaared <if not available> reflectin periodof disposition,2, ot applicable to Corporate uality

M M M

X M M

M M @

M M @

G 9 9 Certification records

M M G Product C6s


G G 9 ot applicable to Corporate uality

M M G nalysis report

M M G ction Plan ot applicable to Corporate uality

M M G Status reports

M M G C6 (ata ot applicable to Corporate uality

%nternal CustomerSatisfaction Score

(epartment to measure internal CustomerSatisfaction Score/ if not available,

Planned to be prepared by departmentcoverin personnel to be trained,

1, Milestone sc!edule/ Plan to be preparedby t!e (epartment, 2, C6 for Mf,nits/ .n, Centres = S(6 for PS6eions,3, ot applicable to Corporate uality

1, pplicable )!ere system does not e+ist2, System to be computerised andpreferably made online

(ata Compilation records/Computer eneratedrecords

1, C6 for Mf, nits/ .n, Centres =S(6 for PS 6eions, 2,ot applicable toCorporate uality

1, C6 for Mf, nits/ .n, Centres =S(6 for PS 6eions, 2, ot applicableto Corporate uality

M M G


M M G ot applicable to Corporate uality

M M G Status reports ot applicable to Corporate uality

G

G G 9 ot applicable to Corporate uality

M M G nalysis report ot applicable to Corporate uality

M M G ction Plan ot applicable to Corporate uality


G *M records of computer

G M G *M records

M%6 on cost of6e)or;/6e"ection

1, Milestone sc!edule/ Plan to be preparedby t!e (epartment,2, ot applicable to Corporate uality

1, pplicable )!ere system does not e+ist2, System to be computerised 3,System to be in line )it! Corporate System

nalysis report and actionplans

Customer complaintM%6s/ computerenerated data

1, Milestone sc!edule/ Plan to be preparedby t!e (epartment,2, ot applicable to Corporate uality

(ata Compilation records/Computer eneratedrecords

(epartment Plan/ Procedure to be prepared<if not available> reflectin period reuiredfor analysis,

M M G nalysis report

M M M Status reports

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report



M%6s

M%6s

9 M M%6s

M%6s

9 9 9 M%6s

M M M 6evie) reports *ime %nde+ based on identified processes

M M M ction Plans

M M M ction Plans

M M G 6evie) records ot applicable to Corporate uality

G ssessment Sc!edule

Feedbac; 6eport

M M M ot applicable to Corporate uality


G ot applicable to Corporate uality

1, (epartment to prepare sc!edule ofactivities2, ot applicable to Corporate uality

Feedbac; 6eport/ 7SC/nit plans

nit reports/ i!li!ts/M%6

M M G Sc!edule ot applicable to Corporate uality

* Status

M M M 6eports/ Feedbac;

M M M Publications/M%6 s

udit/revie) reports

M M M 6evie) reports

M M M Re-iew re&orts Time I#de0 !ased o# ide#ti"ied s+stems

M M M A$tio# Pa#s

M M M A$tio# Pa#s

G 9 9

9 M M M%6 / 6eport

9 M M (ata lo of labs ot applicable to Corporate uality

@ @ @ MIRs

Facilitaion to ot!er nits/(ivns as assinedto t!e individual

-endor (evelopment/ ssessment reports

Sc!edule to be obtained from indentindepartment <if not provided>

Sc!edule to be obtained from relateddeparment/ if not available

M M G Contract

G M M *ender specification

G 9 9

G 9 9

G 9 9 M%6s/Feedbac;

G 9 9 Feedbac; C*s )!erever applicable,

G M M

D M G G nit /C

G M%6 Sc!edule to be prepared by t!e department

M M M 9etters/Feedbac;/ 6evie)

*rainin materials

9 9 9 *rainin sc!edule

M%6/6eports


Comparitive Statement ofoffers

%nspection 6eports/C6s/ Feedbac;


6eports of ServiceProvider

For *!ird Party %nspection encies/ subcontractors appointed by 7.9 Performance %nde+ I 0,3 <*ime %nde+> 0,&<o, of errors/ o, of opportunities>,

D M 9 9

D M 9 9

D M 9 9

D M 9 9

D M 9



D G G uality (eptt,

D G M G ction plan document


G







*!is :6 )ill be ta;en by ead of nit/Function / (epartment H if covered underMPH and can be assined a )ei!taeupto 100@

=RO;P 2es$ri&tio#

1

2 Calibration and Manaement of 9

3 uality ssuranceH uality udits/

4

#

$ *rainin

&

' *MH uality Manaement activiti

Support to ot!er functions

uality Control %nspectionH *esti<includin 7O%s>

CertificationsH e) SystemsH e)Measurement tec!niues

.n!ancin customer satisfaction <

.+ternal>

uality %mprovement activities %n%mprovements to reduce C6sH 66e"ectionH Customer ComplaintsH

7S

6evie)s

es

%nternal/

itiatives =e)or;HS6s etc

@;MAN RESO;RCES 3 A2MINISTRATI

KRA I2 <%#$tio# KRA 2es$ri&tio# ;#it o" Meas%reme#t

6G00100 6G C D

6G00200 6G O

6G00300 6G O

6G00301 6G O

6G00302 6G O

6G00400 6G O

@

6G00#00 6G C

6G00$00 6G C

6G00&00 6G O

6G00'00 6G O @ delayed/ total

6G0000 6G O

6G01000 6G O D

6G01001 6G O D

6G01002 6G O D

6G01100 6G O*ime %nde+

6G01200 6G O

KRATYPE

Criti$aKRA)Y3N

(esin/ implementation andmaintenance of %* enabled 6%S asper plan,


*imely allocation of interest subsidyon !ousin/ve!icle loan,


6eduction in subsidy of socialover!eads, ., Canteen/ Sc!ool etcaainst score card/Plan,

@ reduction over lastyear

6eduction in subsidy by revie) ofe+istin canteen rates/ menu/preparation practices etc,

@ reduction / overallcost

%mplementation of subsidy reductionmeasures,


Percentae of feedbac;s on )!ic!initiatives ta;en to improve t!ecanteen services,

*imely development of a system forevaluation of uality of ra) materials,


%mplementation of intiatives toincrease satisfaction level ofconsumers of canteen as persc!edule,


umber of decisions ta;en inCanteen Mt, Committeeimplemented )it!in t!e timeframe,

@ implemented intime/ total decisionta;en

@ of disciplinary cases delayed ),r,tto t!e taret time,

@ of rievance cases settled )it!int!e taret time, @ settled in time/ total

?or;in days lost due toabsenteeism as a @ of total )or;indays as per plan,

@ days lost/ totalavailable days

%dentifyin t!e c!ronic cases ofabsenteeism and root cause analysisof t!e same, <individualy>

o, of cases identifiedand 6C done

6emedial action li;e counsellin andinstitutional measures for t!eattendance improvement of c!ronicabsenteeism cases,

@ improvement inattendance

Maintenance of 6%Supdation ofdata every mont! by specified date

*imely completion of promotion cycleas per plan



6G01400 6G O

6G01#00 6G O*ime %nde+

6G01#01 6G O

*ime %nde+

6G01#02 6G O

6G01#03 6G O

6G01$00 6G O Satisfaction score

6G01&00 6G O

6G01'00 6G O @ of employees

6G01'01 6G Oumber

6G01'02 6G Oumber

6G0100 6G C D

6G0101 6G C D

6G0102 6G C D

6G0103 6G O D

6G0104 6G O

@

D

6G02000 6G C

Mont!ly updation of employee database as per sc!edule

*imely resolution of issues referred to6 <*ime limit to be specified inaction plan>

@ issues not resolves)it!in specified time

.nsurin timely delivery of 6(eliverables

Finalisin t!e case of revie)employees on attainin t!e ae of##/#' years,

*imely settlement of pay fi+ation/payanomaly issues )it!in specified time

@ anomalies notsettled )it!inspecified time

*imely completion of PMap cases)it!in specified time as announced byCorp, office

@ cases notcompleted in t!especified time

*imely administration/processin of6.CS satisfaction level to be "uded by survey

Processin and settlement of terminalbenefits )it!in specified time ofseperation,

@ cases not settled int!e specified time

.mployee participation in e+cellencea)ard sc!eme/suestions/ P%P/C/improvement pro"ects in 6 function,

umber of P%P and improvementpro"ects underta;en in 6,

umber of active uality Circles in6,

o, of improvement pro"ects /ne)initiatives/ne) systems implementedon employee internal communication,

o, of pro"ectsplanned andcompleted,

Formulation of system and actionplan for meetin t!e communicationaps,


%mplementaion of action plan oncommunication,


*imely arranement of openforum/Mt .mployeeCommunication Meetins <M.COM>


Percentae of issues raised in t!eMt .mployee CommunicationMeetins resolved,

6 practices suc! as *rainin/6ecruitment etc benc! mar;ed andimproved as per sc!edule,


6G02100 6G O D

6G02101 6G O D

6G02102 6G O D

6G02200 6G O D

6G02300 6G O D

6G02400 6G O D

6G02#00 6G C

6G02#01 6G C

6G02#02 6G C

6G02#03 6G C

6G02$00 6G C D

6G02$01 6G C D

Cost savin in 6 services ),r,tplan/taret as per departmental scorecard,

ctual savins in 6s,/taret

Fi+in a taret/ identifyin andpreparin action plan for cost savint!ru8 )astae reduction/ economicbuyin/ rationalisation of servicesetc,as per sc!edule


%mplementation of action plan to meettaret on cost savin t!rou! )astaereduction/ economic buyin/rationalisation of services etc,as persc!edule


o, of services/contracts revie)ed for6ationalisation/ ratin of vendors forutilities/servicesas per sc!edule,


o, of )or;s completed )it!out costoverruns as per taret,

%nde+I o, )or;s )it!cost overrun/ *otal)or;s K Cost overrun/7udet cost



Completion of improvement and O(pro"ects/6 initiatives underta;enalined to strateic plan/ balancescore card as per sc!edule,


%dentification of improvement pro"ectsalined to strateic plan/ balancescore card as per sc!edule,


Preparation of action plan forimplementation of identifiedimprovement pro"ects alined tostrateic plan/ balance score card asper sc!edule,


%mplementation of action plan foridentified improvement pro"ectsalined to strateic plan/ 7SC as persc!edule,


o, of ne) initiatives implemented asper sc!edule to improve Oranisation?or; Culture and mile stones to bereac!ed )it! in t!e year,<Fe) aspectsfrom t!e list to be selected>


%dentification as per sc!eduleinitiatives/ formulation of system andaction plan for improvin t!e )or;culture,


6G02$02 6G C D

6G02&00 6G O

6G02&01 6G O

6G02&02 6G O

6G02&03 6G O

6G02'00 6G Oumber

6G0200 6G C

6G03000 6G O

6G03100 6G O

*ime %nde+

6G03200 6G O

6G03300 6G O

6G03400 6G O

6G03#00 6G O

6G03$00 6G O

6G03&00 6G O o8s reduced

%mplementation of action plan on )or;culture improvement initiatives as persc!edule,


Conductin leaders!ip effectivenesssurvey as per sc!edule


(esin of uestionnaire forconductin 9eaders!ip .ffectivenessSurvey as per sc!edule,


dministerin survey uestionnaire toassess t!e 9eaders!ip .ffectivenessSurvey and analysis of data assc!eduled,


%mplementation of action plan as persc!edule to improve t!e 9eaders!ip.ffectiveness Survey,


umber of arieved employeescounselled,

(evelopment of centralised codinand standardisation of )or;s contractas per sc!edule,


@ productive !ours lost due to stri;es/loc;outs and labor unrest,

@ !ours lost/ total!ours

oldin structured meetins ofnions/ssociations )it! ead ofnit/AM/AM<6> as per sc!edule

Percentae of issues resolved out oft!e ones areed in various structuredmeetins )it! unions/associations,

@ issues resolved/total issues discussed

Percentae of meetins of bipartitefora oranised as per plan,


Percentae of issues resolved out oft!e ones areed in t!e meetins ofbipartite fora,

@ issues resolved/total issues discussed

*imely and effective conduct ofelections,


*imely and effective conduct ofvarious sports/ames events as persc!edule,


6eduction in number of contractlabour t!rou! various initiatives li;een!anced outsourcin/ -6S etc,

6G03&01 6G O

6G03&02 6G O

6G03&03 6G O

6G03'00 6G O o8s redeployed,

6G03'01 6G O

6G03'02 6G C

6G0300 6G C D

6G0301 6G O D

6G0302 6G C D

6G0303 6G C

6G04000 6G O D

6G04001 6G O D

6G04002 6G O D

6G04100 6G O

6G04101 6G O

Oranisin )or;s!ops )it! linemanaers on t!e various aspects andissues on Contract 9abour assc!eduled,

*ime frame / o, ofdays delayed fromsc!eduled date

%dentifyin t!e areas and action planfor reducin t!e number of contractlabour "ointly )it! line manaers,


%mplementation of action plan forreduction of contract labour assc!eduled,


o, of employees redeployedconseuent upon outsourcin ofservices and noncore activities asper plan,

%dentification of activities to beoutsourced as per sc!edule,


Finalisation of met!odoloy foroutsourcin by specified date,


(evelopment of a system formanpo)er plannin by specified date


Aat!erin input on present system byspecified date


Finalisin t!e revised system byspecified date


%ssue Auidelines for 8Core8 = 8onCore8 activities by t!e nits


%dentification of manpo)erreuirement at unit level and ettint!e sanction to fill up t!e posts byspecified date,


Aeneration of data on cateory ands;ill)ise manpo)er ap by specifieddate,


Submission of proposal onmanpo)er reuirement to CorporateOffice after proper analysis =complete in all respects

o, of clarificationssou!t by Corp office

%nduction of manpo)er as per plan/)it! in t!e specified time,


Preparation/revie) of norms/criteriafor various aspects of t!e recruitmentprocess and s!arin t!e same )it! allconcerned by specific date,


6G04102 6G O

6G04103 6G O

6G04200 6G O@

D

6G04201 6G C D

6G04202 6G O D

6G04300 6G O o, redeployed D

6G04400 6G O

6G04#00 6G O D

6G04#01 6G C D

6G04#02 6G O D

6G04#03 6G O D

6G04$00 6G O

umber

D

6G04&00 6G O

6G04&01 6G O

6G04&02 6G O

6G04'00 6G O

otifyin t!e vacancies/ ettin t!eapplications/ screenin ands!ortlistin candidates for selection byspecific date,


Oranisin t!e selection process forpositionin by specified date,


@ of employees assessed for s;illinventory,

(esinin a system for collectin datafor compilin s;ill inventory by specificdate,


%mplementin and maintainin t!esystem developed for s;ill inventoryby specific date,


o, of employees redeployed as apart of 6 optimisation as per plan,

%nduction of fi+ed tenure appointeesby specified date,


o, of improvement pro"ectsimplemented as per plan based on*o)ns!ip residents Satisfactionsurvey,

o, implemented/total

Preparation and administerin surveyuestionnaire to assess t!esatisfaction score of *o)ns!ipresidents as per sc!edule,


%dentification of areas forimprovement and action plannin toimprove t!e satisfaction score ofto)ns!ip residents as per sc!edule,


%mplementation of action plan toimprove t!e satisfaction score ofto)ns!ip residents as per sc!edule,


o, of pro"ects underta;en andimplemented on rain )ater !arvestinand enery conservation,

%ncrease in revenue t!rou! to)ns!ipfacilities,

@ increase over lastyear

6evie) of norms for rent/lease rentfor to)ns!ip facilities for outsiders byspecified date,


%ncrease in collection of rent fromnon7.9 residents,


@ of unaut!orised occupants evictedin to)ns!ip,

@ evicted/ total to beevicted

6G0400 6G O o,done/ o, planned

6G0#000 6G O

6G0#100 6G O D

6G0#200 6G O

umber

6G0#300 6G O

umber

6G0#400 6G O

umber

6G0##00 6G Oumber

6G0#$00 6G Oumber

6G0#&00 6G O

@

6G0#'00 6G O@

6G0#00 6G O

@

6G0$000 6G O

6G0$100 6G O

6G0$200 6G O D

6G0$201 6G O D

6G0$202 6G O D

6G0$300 6G O

umber

D

6G0$301 6G C D

o, of "!uies/ unaut!ori5edconstruction removed/re!abilitated,

verae cycle time from .O courtorder to e+ecution/ compliance

@ reduction in v,Cycle time

Plantation of trees/s!rubs/la)ns asper taret,

@ of total plantationarea covered

umber of social/nationalfestivals/functions oranised into)ns!ip/pro"ect sites,

o, of Community (evelopmentinitiaves li;e Medical Camps/ 7looddonation/ upradin of sc!oolfacilities in nei!bourin villaes/literacy prorammes etc,

o, of participant mandays onprorams on official lanuaeimplementation includin indi onComputers,

umber of seminars conducted onofficial lanuae act for PSs,

umber of participants in indicompetition ,

Percentae compliance of Sec 3<3>/6ule #/$ = 11of Official 9anuaes ct/ 1$3 and 6ules 1&$,

Percentae increase in indiCorrespondence

Percentae compliance of t!eassurance<s> iven to variousinspection aencies of 6a"b!as!aincludin Parliament Committees,

Publication of annual souvenoir on6a"b!as!a as per sc!edule


*imely updation of roster on indi;no)lede


o, of *rainin man days peremployee per year

*r, Mandays/employee

6evisitin t!e system for traininneed identification at all levels byspecific date,


(esinin and oranisin traininprorammes as per t!e identifiedtrainin needs by specific date,


o, of persons trained in *ec!nicalS;ills includin multis;ill trainin asper plan,

6evisitin t!e present system ofmultis;illin by specific date toen!ance its effectiveness,


6G0$302 6G C D

6G0$400 6G O

@

D

6G0$401 6G O D

6G0$402 6G O

*ime %nde+

D

6G0$403 6G O

6G0$#00 6G O

*ime %nde+

6G0$$00 6G O v, Mar;s

6G0$&00 6G O D

6G0$&01 6G O D

6G0$&02 6G O

*ime %nde+

D

6G0$'00 6G C D

6G0$00 6G O

umber

6G0&000 6G O 6s,/*onnae

6G0&100 6G O

%mplementation of t!e revised multis;ill trainin proramme by specificdate,


@ completion of trainin prorams asidentified in MP for e+ecutives andot!er employees as per presentsystem in units,

(esinin trainin prorammes asper t!e identified trainin needs byspecific date,


Oranisin trainin prorammes asper t!e identified trainin needs asper sc!edule,

Plannin and Preparation of nnual*rainin Proramme Calendar byspecified date


e) trainin prorams developed =implemented in t!e year as persc!edule,

%mprovement in t!e performance of*rade pprentices )it! reference tot!e averae mar;s scored by t!em int!e ational *rade *est,

o, of "oint trainin prorammes )it!customers/suppliers/institutes as perplan,

o, = *rainin.ffectiveness inde+

%dentifiy t!e partners for conductin "oint trainin prorammes anddesinin t!e proramme by specificdate,


Oranisin "oint trainin prorammes)it! customers/suppliers/institutes asper sc!edule,

(evpt,and implementation of ne)trainin module for promoteesupervisors/.+ecutives by specificdate,


o, of a)ards )on in ational and6eional 9evel competitions by pprentices,

Production completion )it! referenceto t!e budet, <For 6(C )or;s!op>

%ncrease in revenue t!rou!6(C/6(% prorammes for non7.9 participants,


6G0&101 6G O

umber

6G0&102 6G O 6s,

6G0&200 6G C D

6G0&201 6G C D

6G0&202 6G C D

6G0&203 6G C D

6G0&300 6G O

6G0&301 6G O

*ime %nde+

6G0&400 6G O

umber

6G0&#00 6G O Feedbac; ratin

6G0&$00 6G O

*ime %nde+

D

6G0&&00 6G Oumber

6G0&'00 6G O

6G0&00 6G O

6G0'000 6G C

6G0'001 6G O

umber of prorammes planned =conducted for ot!er oranisations att!eir place,

6evenue t!rou! consultancy in t!earea of e+pertise,

(evelopment of a system forcompetency mappin/ as persc!edule,


Finalisation of approac! forcompetency mappin by specifieddate,


Pilotin of competency mappinsystem at one ma"or unit as persc!edule,


(eployment of t!e competencymappin system across t!eoranisation to .$ and above levelsby specific date,


*imely implementation of .* traininmudules as per sc!edule,


Settin up of uestion PapersH.valuation of ns)er S!eets and.valuation of Pro"ect 6eportssubmitted by .nineer/ .+ecutive*rainees

umber of pro"ects useful for 7.9identified and completed t!rou! %nplant trainees/-ocational trainees

Percentae inprovement in feedbac;ratins by t!e participants of traininprorammes

Procurement and issue of Aift items/uniform clot!/ s!oes and ot!er itemsby specific date,

o, of ?or;ers .ducationProrammes oranised as plan,

nnouncement reardin variousa)ards li;e S)ast! :armac!ari/.+cel etc as per sc!edule,


.nsurin compliance to variousstatutory provisions

o, of noncompliances reported

6edesin of MP system for ne+tcycle as per sc!edule


Compilation = analysis of feedbac;for redesin of MP as per sc!edule


6G0'002 6G C

6G0'100 6G C

6G0'200 6G O D

6G0'300 6G O

6G0'400 6G O D

6G0'#00 6G O

6G0'$00 6G O

6G0'&00 6G O

6G0''00 6G O*ime %nde+

6G0'00 6G O

*ime %nde+

D

6G0000 6G O

@

D

6G0100 6G O @ replied D

6G0200 6G C

umber

D

6G0201 6G C D

6G0202 6G O D

6evie) = redesin specific module<s>as per reuirement by specified date,Module to be mentioned in actionplan bo+,


Communication = trainin of MP coordinators for implementin modifiedsystem at units by specified date


pdation of MP database allc!anes to be incorporated )it!in 30days of event

@ cases updated)it!in specified time

6evie) = redesin of :6 Masters =incorporatin c!anes in t!e systemby specified date


Oranisin = conductin 6ollout)or;s!ops at unit level for MPc!anes as per sc!edule


%mplementin desin c!anes forcurrent year MP cycle as persc!edule


6espondin to ueries on .9P(.S: )it!in specified time

@ ueries responded)it!in specified time

Finalisin of Corporate/ unit level7alanced Score Cards by specifieddate


.valuation of unit level Scorecards byspecified date

Compilation = submission of variousSC/S*/O7C/P/.+Sevicemen etc,6eturns as per sc!edule

@ of rievances related to SC/S*remainin unresolved at t!e end oft!e year includin ones receiveddurin t!e current year

@ of -%P references replied )it!inspecified time,

o, of improvement initiativesimplemented based on .PS results,

(esin of uestionnaire forconductin employee perceptionsurvey by specified date,


dministerin survey uestionnaire toassess t!e .mployee perception andanalysis of data as per sc!edule,


6G0203 6G O D

6G0204 6G C D

6G0300 6G O %CPS Score D

6G0301 6G C D

6G0302 6G O D

6G0303 6G C D

6G0400 6G O

*ime %nde+

D

6G0#00 6G O O,, Factor

6G0$00 6G O 6s,

6G0&00 6G C

umber

6G0&01 6G C

6G0&02 6G C

6G0'00 6G O

@

D

6G000 6G O

@

D

%dentification of areas forimprovement and action plannin toimprove t!e .PS score by specificdate,


%mplementation of action plan toimprove t!e .PS score by specificdate,


%mprovement in t!e employeesatisfaction score on 6 deliverablesmeasured t!rou! internal customerperception survey,

Preparation and administerin byspecific date survey uestionnaire toassess t!e satisfaction score on 6deliverables,


%dentification of areas forimprovement and action plannin toimprove t!e satisfaction score on 6deliverables by specified date,


%mplementation of action plan toimprove t!e satisfaction score on 6deliverables by specific date,


o, of #S pro"ects identified anddeployed as per plan in 6department as per sc!edule,

Operatin availability of fire safetyeuipments,

Cost savins t!rou! rationali5ationof security personnel,

(esinin = implementin ne)initiatives to safe uard CompanyProperties by specified date,

%dentification of initiatives/ formulationof system and action plan forprotectin company properties,


%mplementaion of action plan byspecific date for protectin companyproperties,


6eply to Aovt, udit ueries/%nspection report paras/ ction *a;en6eports etc, furnis!ed )it!in specifiedtime <2 )ee;s>

6eply/settlement of %nternal uditparas )it!in specified time <4 )ee;s>

6G10000 6G O

*ime %nde+

D

6G10100 6G O

*ime %nde+

D

6G10200 6G O Score D

6G10201 6G C

*ime %nde+

D

6G10300 6G O

6G10400 6G C *M Score D

6G10401 6G O D

6G10402 6G C

*ime %nde+

D

6G10403 6G O D

6G10#00 6G C D

6G10$00 6G Cumber

6G10&00 6G C*ime %nde+

D

6G10'00 6G C

6G1000 6G C

6G11000 6G C

*imely inputs to unit/corporate financefor interunit reconciliationofaccounts

*imely inputs to unit/corporate financefor 7(A.*/F9S/M%6s etc,




umber of ne)circles

c!ievin 7usiness e+cellence t!ru8*M at (eptt, level

Preparation of action plan based onPosition report



?ritin = ettin t!e approval of t!erelevant c!apters of enablers / resultsof *M position report for t!e unit)it!in specified date,












6G11100 6G C

6G11200 6G C

6G11300 6G C

6G11400 6G C o, of articles

6G11#00 6G C

umber

D

6G11$00 6G Oumber

6G11&00 6G C D

6G11'00 6G O

6G1100 6G C D

6G1101 6G C

6G1102 6G C


D







o, of Professional articles = paperscontributed in media/ conferences,

o, of abstracts made after readinboo;s / "ournals / articles in t!e areaof resopnsibility / "ob bein performedfor improvin and updatin;no)lede / s;ills

umber of initiatives pertainin to?%PS

Finalisin system for evaluation oftrainin effectiveness by specifieddate


6evie) and finalisation oformalisation desin as per sc!edule


6evie) and revision of specific 6systems to alin )it! businessreuirements e, Manpo)er plannin/recruitment/ etc <to be mentioned inaction plan bo+>/ by specific date,


Preparation of revised policy/ sc!eme<details to be iven in action plan> forapproval by specific date


%suue of detailed uidelines forimplementation of revised sc!eme<details to be iven in action plan> byspecific date


dminstration and implementation ofMP as per sc!edule

6G12100 6G O D

6G12200 6G O

umber

D

6G12201 6G cuisition of 7oo;s Oumber

D

6G12202 6G cuisition of Periodicals Oumber

D

6G12203 6G Oumber

D

6G12300 6G *ec!nical processin of documents Oumber

D

6G12301 6G Classification and Catalouin O umber D

6G12302 6G O Percentae of )or;

6G12400 6G C umber/percentae D

6G12401 6G C Percentae of )or;

6G12402 6G utomation of circulation system C

6G12403 6G C Percentae of )or;

6G12#00 6G O D

6G12$00 6G Maintenance of systems O umber of systems D

6G12$01 6G O

6G12&00 6G O

6G12&01 6G O

umber

6G12&02 6G Oumber

6G12&03 6G dministration of 9/-P services O *imely updation

6G12'00 6G C

umber

7udet proposals/ llocation andEudicious spendin umber of documents

cuisition of variousdocumentsQmodern met!ods toenable faster availability of t!edocuments, Collection buildinactivity

cuisition of Standards/ Patents/6eports/ P!otocopies etc,

Online cataloue <OPC>, Provisionand maintenance for s!arin )it!int!e nit/Outside units

Modernisation and utomation oflibrary/information services

utomation of library !ouse ;eepinoperations

umber of documents

Online cataloue, Conversion of cardcataloue

Maintenance/administration/up;eepof various library/informationoperation umber of documents

Stoc; verification and auditin oflibrary collection as per sc!edule


%nteraction )it! ot!er units of 7.9for information resource s!arin

umber of ueriesattended

%nterlibrary lendin ofdocuments<manual/electronicmet!ods

cuisition of databases at centrallocation for online resource s!arin

arnessin %nternet Sites fore+plorin ne) avenues in literaturesources, .overnance and edelivery

6G12'01 6G Oumber

6G12'02 6G Oumber

6G12'03 6G C *imely updation

6G12'04 6G O

umber

6G1200 6G C

6G1201 6G O

6G1202 6G O

6G1203 6G O

6G1204 6G O umber of prorams

6G120# 6G O@

D

6G13000 6G Computerisation of documents O D

6G13100 6G O D

6G13200 6G O D

6G13300 6G O D

6G13400 6G C

6G13#00 6G C D

6G13$00 6G O D

6G13&00 6G C D

Met!ods of edelivery ofdocuments<procurement>

(o)nloadin of free documents<e "ournals>

utomated met!ods in disseminationof information

Current a)areness servicesQlibrarybulletin/ information broc!ures onne) services

Plannin and development of diitallibrary as per sc!edule


(iitisation of e+istin resources asper sc!edule


cuisition of eboo;s as persc!edule


6eplacin print versions )it! eversions of "ournals as per sc!edule


*rainin and education of users in eversions

@ %mprovement in internal customersatisfaction score

umber of paesconverted into softcopy visBvis taretin a year

Completion of translation of tec!nicaldocuments

umber of paestranslated visBvistaret in a year

Formattin/ Proof 6eadin andpreparin final version of translationfor despatc!

umber of paesformatted visBvistaret in a year

.ditin of translation "ob done byot!ers

umber of paesedited visBvis taretin a year

Collection of sub"ect specificterminoloy from day to daytranslations and development ofsub"ect specific lossary to do anyfuture "obs more efficiently

umber of )ordscompiled

Creation of database for *ranslation "obs as per sc!edule


(atabase Maintenance and (ata.ntry as per sc!edule


%dentification of OC6 soft)are/ testuse and installation on server for useby various departments/9abs andinitial uidance as per sc!edule


6G13'00 6G C D

6G1300 6G C

6G14000 6G O

6G14100 6G O

6G14200 6G C D

6G14300 6G O

6G14400 6G C

*ime %nde+

D

6G14401 6G O

6G14402 6G O

6G14403 6G O

6G14#00 6G C*ime %nde+

D

6G14#01 6G C D

6G14#02 6G C D

6G14$00 6G O D

ccomplis!ment of tarets ofnit/C/Function/(epartment level7alance Score Card


(evelopment of an online system byspecified date for 6.CS (ataManaement


Classification of activities as 8Core8=8noncore8 in accordance )it! Corp,uidelines )it!in specified days ofreceipt of uidelines


%ssue of Auidelines relatin tobenefits payable for t!e suspensionperiod treated as on duty onreinstatement,


Finalisation of sta;e!older Arievance6edressal system,


6eduction in time in revie) andupdation of 7.9 C( 6ules inaccordance )it! instructions ofCentral -iilance Commission and(epartment of Public .nterprises


Completion of all milestone forfinali5ation of an approac! paper oncareer plannin in 7.9

*o identifyH collate and documentliterature from various studiesHreportsH "ournal paperH maa5inearticlesH and library collection,


*o interact )it! various orani5ationand et details of t!e contemporarycareer plannin practices in t!oseorani5ations,


Compilation of inputs and draftapproac! paper for approval byspecified date,


Preparin a career plannin sc!emefor implementation

Preparin career pat!s of differentfunctions


Compilation of inputs and draft reportfor implementation by specified date,


6unnin ormalisation after carryinout desin c!anesH if reuiredH andpostin results on eMP as persc!edule


6G14$01 6G O D

6G14$02 6G O D

6G14$03 6G O D

6G14&00 6G O

6G14'00 6G C D

6G1400 6G C

6G1#000 6G C

6G1#100 6G O Savin in 6upees

6G1#200 6G C

6G1#201 6G O

6G1#202 6G O

6G1#300 6G O D

*imely sanitisation of data on all t!edecentralised servers and merin ont!e central server


Conductin *est run and verifyinresults by specified date before t!efinal run


nalysis of output of final run andsettin ri!t abberations t!ru manualover ride and postin of f inal resultson eMP by specified date


*imely processin of Community(evelopment %nitiatve proposalsreceived from nits for approval ofbudet = Processin ofdonations/financial assistance andrants to various bodies )it!in t!especified time,

@ cases processed)it!in specified time

Preparin a sc!eme for competencyen!ancement of 6 personnel byspecified date


6evie) of Personnel Manual byspecified date to )eed out redundantrules and create a system for reularupdation of t!e print and soft versions


Formulate stratey for classroomcumdistance learnin develop C7*module


*imely processin of %mports Oceanfrei!t/air frei!t/air aencies billsinvolvin !ue amounts <involvincrores of value audit resultin insavins in lacs of rupees vi5,,classification H currency e+c!anerates etc,,>

ppointment of implementationpartner by specified date for 6MSincludin finali5ation of 6FPs anddeliverables,


Finali5ation of tender document foridentification of implementationpartner for .6P6


.valuation of tender = Selection of%mplementation partner for .6P6


Processin of representation receivedby CM(/(irector durin t!eir visits tonits = puttin up recommendation)it!in 1# days of eac! uarter,

@ recommendationsput up )it!in specifiedtime

6G1#400 6G O

*ime %nde+

6G1##00 6G O D

6G1#$00 6G C (ate

6G1#&00 6G O umber of activities

6G1#'00 6G O@

6G1#00 6G O o of days,

6G1$000 6G O *imely oranised

6G1$100 6G O @ completion on time

6G1$200 6G O

*ime %nde+

6G1$300 6G C

*ime %nde+

6G1$400 6G C

6G1$#00 6G O

*ime %nde+

6G1$$00 6G C os, of presentations

6G1$&00 6G O

*ime %nde+

6G1$'00 6G C

umber

6G1$00 6G O os, of C6s

6G1&000 6G O os, of Sessions,

6G1&100 6G C

*ime %nde+

Clearance of model contract proposalreceived from nits )it!in specifiedtime

Facilitation and implementation of t!esystem of assessin effectiveness oftr, pros,

@ of tr,pros,covered by ne)system

Creation of F related to employeebenefits

Plannin of activities related to !ouse;eepin for t!e c!anin needs,

Manaement of small assets andfurniture )it!in t!e budet

Processin of proposals under 7.99and se Policy

.mployees transportationarranement

Manaement of central mailinHspeed post and courier services

*imely ensurin t!e settin ofuestion papersH evaluation of ns)er S!eets of .+amination of pprentices / .*s,

System for introducin :no)lede /.+periences s!arin andPresentations forum for PS *rade pprentices,

Study and preparation of eMaterial fortrainin prorammes,

os, of slides / paesof Material,

*imely preparation and submission ofresults of %** e+amination to 6(*:anpur,

Facilitatin and Auidin SyndicatePresentations in trainin prorammes

Preprocesses conductance forstartup of Ont!e"ob trainin of pprentices,

Os, OF CS*OM.6 / SP.C%9*6%%A P6OA6MM.S(.S%A.( ( O6A%X.(

M%*.C. OF %SO / S.SDS*.MS

os, of faculty sessions delivered intrainin prorammes,

%F6S*6C*6. PA6(*%O S P.6 P9

6G1&200 6G O

Submission of Forms to ProvidentFund oranisation to obtain ationalSocial security umber to employees


ON <;NCTION KRA MASTER > ,::6>:7

KRA Remar1s

D G M M %* %nitiatives

D G M 6eports Subsidies

M G G O(

M M G C*..

D G M M O*.6S

M M C*..

D G M M 6eport C*..

D G 6eport C*..

M 6eport C*..

G M M .S*7,

G M M .S*7,

G M M M%6 on attendance, .S*7,

G M M .S*7,

G G M .S*7,

G M .S*7,

D 9 M .S*7,

S&e$iaKRA)Y3N

;#i-ersaKRA

)Y3N


A B CSo%r$e o" 2ata "orMeas%reme#t

Status report on t!epro"ect,

M%6/ Mont!ly subsidypayments,

Feedbac; reister =report

6eport from Section!ead,


G 9 M .S*7,

9 M .S*7,

9 M M .S*7,

9 9 M .S*7,

9 9 M .S*7,

9 9 M .S*7,

G M F%9 S.**9.M.*

G M 6eport F%9 S.**9.M.*

M G G M%6 O(

G M M O(

G G M O(

M G G O(

D M G O(

D G M O(

D M M M 6eport O(

M M M 6eport O(

D M 9 O(

uestionnaire to beadministered toretired employees

6eport by t!e section!ead,

6eport by t!e Section%/C

G O(

D G O(

D M M O(

D M G O(

M O(

D D M 9 O(

D G G O(

D M G O(

D G M M O(

D G M M O(

D G G O(

D M G O(

M%6/6eports fromFinance,

6eport by Section!ead,

6eport from Financeon estimated cost andactual,


7alance Score Card/report by t!e section!ead,

ConcernedSection/6 !ead

D G M M O(

D 9 M

D G M 6eport O(

D G M 6eport O(

D M M M 6eport O(

G M M 6eport O(

D M M 6eport O(

M %6

M M M %6

M M M %6

D G M M M%6 %6

G M M %6

D 9 M M Status report %6

D G Status report SPO6*S

M G G CO*, 97

M%6 on man dayslost,

6eport of eac!meetin duly sinedby nit 6 !ead to beprepared forreference



M%6 on contractlabour,

M M G CO*, 97

D M G CO*, 97

D G G M CO*, 97

M G G MPP = 6.C**

D M M G MPP = 6.C**

D M M G MPP = 6.C**

D M G MPP = 6.C**

D G M G MPP = 6.C**

D G M G MPP = 6.C**

D M M Auidelines issued

D M G G Mile stone c!art MPP = 6.C**

D G G MPP = 6.C**

G G MPP = 6.C**

D G G MPP = 6.C**

D M G MPP = 6.C**

Office orders issued/M%6 on 6 = reportby assessee,


pproval forinduction/ "oinin ofincumbent/ 6eportfrom t!e Sectionead,

D G M MPP = 6.C**

D G M MPP = 6.C**

G G MPP = 6.C**

D G G MPP = 6.C**

D G MPP = 6.C**

M G G MPP = 6.C**

D G M M Status report MPP = 6.C**

M M G *O?S%P

D G M M *O?S%P

D M G *O?S%P

D G G M *O?S%P

M M G *O?S%P

M G G Finance *O?S%P

D M G G *O?S%P

G M M *O?S%P

G M *O?S%P


Office orders issued/M%6 on 6 = reportby assessee,


6eport by Sectio!ead on t!emilestones ac!ieved,

M%6 on unaut!orisedoccupants,

M M M%6 on evictions, *O?S%P

G M *O?S%P

G 9 M *O?S%P

G M M 6eport *O?S%P

M M Status report *O?S%P

G M 6E7S

G M 6E7S

G M M 6E7S

M M M trly Proress report 6E7S

M M M trly Proress report 6E7S

M M M 6eport 6E7S

D M M M 6eport 6E7S

D M M M M%6 6E7S

M G G M%6 on trainin, *6%%A

D G *6%%A

D M *6%%A

G G M%6 *6%%A

D G *6%%A

6eport on date oforder and date ofimplementation,

6eport by Section!ead

6eport on numberparticipants,



D G G M *6%%A

M M G *6%%A

D M M G *6%%A

G M M *6%%A

D M M 9

M G *6%%A

G M *6%%A

G G *6%%A

D M G *6%%A

G M M *6%%A

D M G G *6%%A

G M *6%%A

M M%6 *6%%A

M G G *6%%A

M%6 on no, of tr,Prorammesidentified andcompleted,

(ate of %ssue of nnual *raininProramme Calendar


6esult decalred by6(*,

6eport by Section!ead and Score card,

6eport on t!e milestones ac!ieved,

6esults declared byt!e concernedaencies,

Finance/6eport bysection %/C

M M G *6%%A

M M G *6%%A

D G G *6%%A

D G G *6%%A

D M G *6%%A

D M G *6%%A

D G M 6eport *6%%A

9 M M

9 M 6eport *6%%A

M M M 6eport *6%%A

M M M ?.9F6.

G M M 6eport ?.9F6.

D M M M 6eport ?.9F6.

6eport ?.9F6.

D M 9 Feed bac; report O*.6S

D M O*.6S

6eport on t!edeveloped systemand status as per milestone,

o, of days ta;enfrom reuest received


D M O*.6S

D Feedbac; 6eport O*.6S

G M (ept, records O*.6S

D O*.6S

D M M O*.6S

D M O*.6S

G 9 M O*.6S

D G O*.6S

G O*.6S

G M (ept, records O*.6S

M (ept, 6ecords O*.6S

M O*.6S

M G G M%6 O*.6S

D M G G O*.6S

D G M O*.6S

(ept, record to bemaintained for receipt= despatc!

D M G O*.6S

D G M O*.6S

M G G O*.6S

D G M O*.6S

D M G O*.6S

D G G O*.6S

9 M M O*.6S

G G O*.6S

M M G O*.6S

M G G O*.6S

D M M G O*.6S

D G M M O*.6S

D M 9 9 O*.6S

D M 9 9 O*.6S

%nternal customerperception survey,

udit committee asper system developedby arid)ar,

6eport on number ofeuipments installedand t!eir availability,

M%6 on Security manpo)er strent!,




D M 9 9 O*.6S

D M 9 9 O*.6S

D M G G Survey 6eport O*.6S

D G M M Pro"ect report O*.6S

D M G G nit /C O*.6S

D G G uality (eptt, O*.6S

D D G M G ction plan document O*.6S

D G G M Pro"ect report O*.6S

D 9 M M

D D 9 M O*.6S

D M M M O*.6S

D G M Pro"ect report O*.6S

D Pro"ect report O*.6S





(ate of finalisation of pplication document<position report>




M M M Publications O*.6S

M M M 6ecords O*.6S

G M M 6eport O*.6S

D M M *6%%A

D 9 O*.6S

D M O*.6S

D M O*.6S

D M O*.6S

9 M O*.6S

9 9 9%766D

9 M 9%766D

9 M 9%766D

9 M 9%766D

9 M 9%766D

9 9 M 9%766D

9 9 M Cataloue/S!elf list 9%766D

M M (atabase 9%766D

9 9 (atabase 9%766D

G 9 M (atabase 9%766D

G 9 (atabase 9%766D

G M M (atabase 9%766D

9 9 9%766D

9 9 9 9%766D

D 9 9 9 udit records 9%766D

M 9 9 9%766D

G 9 9 *%C records 9%766D

M 9 9 *%C records 9%766D

9 9 9o files 9%766D

M M M *%C 6ecords 9%766D

cuisition6ecords/7udet file

cuisition/accessionrecords




ccession6eister/Cataloue

Service records/usersfeedbac;

Service records/usersfeedbac;

6euests fromunits/servicesrendered

M M *%C 6ecords 9%766D

9 M *%C 6ecords 9%766D

M 9 9 9/-P lo files 9%766D

M M *%C omepae 9%766D

D M 9 9 *%C 6ecords/6eport 9%766D

D M M M *%C 6ecords/6eport 9%766D

D M 9 9 *%C 6ecords/report 9%766D

D M M *%C 6ecords/6eport 9%766D

9 9 *%C 6ecords 9%766D

M uestionnaire 9%766D

9 M (eptl, (atabase *6S9*%O





D 9 M (eptl, (atabase *6S9*%O

D G 9 (eptl, (atabase *6S9*%O

D 9 9 (eptl, (atabase *6S9*%O

G

D M M M

D M M M

D M M M

D M %ssue of Circular

D M M 9

M M Final (ocument

D 9 9 M

D 9 9 M

D 9 9 M (raft Paper

M M

D M M 6elevant document .i!t ma"or functions )ould be

D M M Final (ocument

D M 6ecords

6atin declared atyear end byCorporate / nitManaement

*!is :6 )ill be ta;en byead of nit /Function /(epartment H if covered underMPH and can be assined a)ei!tae upto 100@

Systemimplementation dateas per unit balancescore card

(ate as prescribed byC,O,

circulation ofuidelines

Circulation of revisedC( 6ules

6ecords/6elevantdocument

6ecords/6elevantdocument

pproval of Finali5edSc!eme

D M M M

D M M M 6ecords

D M M M 6ecords

M M M 6elevant records

D M M M Sc!eme document

D M M M 6ecord

D M M 9

M Payment 6ecords

D M 9

D M Status 6eport

D M Status 6eport

M M M uarterly 6eports


Preparation of moduleby taret date

Status 6eport on t!ePro"ect

M M 9 (ate of approval

M 6ecords

6eport eed based reuirements,

6eport Furniture is procured and distri

Corporate .MG

6eport essential service

6eport .ssential service

%t is ma"or activity and !as depe

(ocumentation e) ;ey activity, *!is )ill inculc

(evelopmental activity for en!a

%t is :ey activity of *rainin ?o

-ery useful process in learnin,

ctivity duration, %t is :ey activity to initiate traini

M M M *.S. 6. %MPO6** P6

udit Outcome %* %S .SS.*%9 6.%6.M

M M M Faculty records, Promote and motivate trainer c

C6%*%C9 :6

(ate of issue of t!eF

date on )!ic!complete proposal isreceived

Process Completion(ates,

Slides / paes ofMateral,

os, of days ta;enfrom date ofe+amination tosendin of result,

Soft / ard copies ofpresentations

P6OA6MM.CO(C*C.(OCM.*S

COMP9.*%O OFP9.(PA6(*%O

D M M Map system a ne) activity entrusted by Pro

covered and t!eir activities identified to ma;e individual functional cases and t!en dra) out a eneric model of ca

uted dependin on departmental reuirements based on SC approval

ndency on ot!er departments, %t reuires e+tensive c!asin and monitorin,

ate learnin and s!arin culture,

ncin uality and avaiability of material to participants,

;s!op,

,

A6MM.S,

*,

mpetency,

ident Fund oranisation

reer plannin sc!eme for t!e company,

ME2ICAL <;NC

KRA I2 <%#$tio# I2 KRA 2es$ri&tio#

ME2ICAL

@SX::(:: SG C @ D

@SX::,:: SG O D

@SX::/:: SG O D

@SX::4:: SG %mplementation of OS activities, O

@SX::5:: SG O

@SX::6:: SG 6eduction in inventory O D

KRAT+&e

;#it o"meas%reme#t

Criti$aKRA)Y3N

Percentae %mprovement in ualityand accuracy of dianosis/treatment

Customer SatisfactionSurvey<6eular = 6etired and .Patients>

Customersatisfaction score

6eduction in cost of treatment)it!out compromisin uality,

> %n!ouse treatment

7> 6eferral treatmentCO*%M.* in cost oftreatment )it!out compromisinuality >%n !ouse treatment7>6eferral treatment,

Percentaereduction as compared tolast year O6 @escalationas compared tolast year

o of OSactivitiesimplemented

%mplementation of Family )elfareand immuni5ation prorams

umbers ofProrames O6umber ofbeneficiaries

o of days ofinventory

@SX::7:: SG O

@SX::8:: SG O D

@SX::9:: SG C

@SX:(::: SG C

@SX:((:: SG C

@SX:(,:: SG C

@SX:(/:: SG o, of cademic activities C

A2MINISTRATIE

@SX:(4:: SG O

@SX:(5:: SG C

@SX:(6:: SG C

%ncrease in no of community !ealt!prorams

Proramme ours<numbers of prorams Gnumber of rs>

%ncrease in 6evenue enerationfrom ./.6. patients

@ increase overprevious year

%ncrease in no of Preventive ealt!Prorams = a)arenessprorams/)or; s!ops/camps


daptation of ne) !ealt! carepractices

umbers of ne)proramsintroduced,

%ncrease in o, of .ducationProrams conducted forparamedical staff


%ncrease in no of ualitycircles/OSS/%SO/#Simplementation


o, of tal;sHpaperspresented/publis!ed no, of CM. !rs,attended

Conductin annual Medical uditas per Corporate uidelines =submission of report to CMS/CO by2't! February of t!e financial year ,


Computerisation of basic !ealt!data of all employees in t!e unit byspecified date,

@ completion by specified date

%ncrease in no, of ne)/ specialprocedures/ sureries conductedover previous year,

umberconducted

@SX:(7:: SG C Savin in 6s,

@SX:(8:: SG -ision for "oint ventures C

@SX:(9:: SG C

@SX:,::: SG O

@SX:,(:: SG O

@SX:,,:: SG O *ime %nde+

@SX:,/:: SG O

@SX:,4:: SG O

@SX:,5:: SG C *M Score

@SX:,6:: SG C

@SX:,7:: SG C umber

@SX:,8:: SG C *ime %nde+

@SX:,9:: SG C

@SX:/::: SG C

%ntroduction of cost effective ne)tec!niues in medical purc!ases

o, of "ointventures,

%mplementation of ne) proramesof ospital Manaement System inMedical department

o, of ne)activities

6eply to Aovt, udit ueriesH%nspection report parasH ction*a;en 6eports etc, furnis!ed )it!inspecified time <2 )ee;s>

@ responses sent)it!in specifiedtime


@ responses sent)it!in specifiedtime





umber of ne)circles










@SX:/(:: SG C

@SX:/,:: SG C

@SX://:: SG C

@SX:/4:: SG C

PARA>ME2ICAL

@SX:/5:: SG O

@SX:/6:: SG O

@SX:/7:: SG C

@SX:/8:: SG O Savin in 6s,

@SX:/9:: SG Maintenance of inventory record, O

@SX:4::: SG O

@SX:4(:: SG Safe disposal of biomedical )aste O Satisfaction score

@SX:4,:: SG O

@SX:4/:: SG C

@SX:44:: SG C

@SX:45:: SG C umber









Providin and supervisinualitative patient care in t!econcerned area,

CustomerSatisfaction Score

Preparation of 6eports/(ata as perplan,

o, of 6eportsenerated

ealt! care best practicesimplemented as per plan,

o, of innovativeprorammes

6eduction in cost of patient care)it!out compromisin uality,

-alue of stoc;inventory

Preventive community !ealt!prorammes

o, ofProrammes

*imely indent and distribution ofmaterial

o, of emerencyindents made

uality improvement initiative asper plan

umber ofinitiatives

6eduction in )aitin time forinvestiative procedures

@ reduction intime

o, of educational prorammes forsubordinates

@SX:46:: SG C

@SX:47:: SG O

@SX:48:: SG C

@SX:49:: SG C

@SX:5::: SG C

@SX:5(:: SG O *ime %nde+ D

@SX:5,:: SG O *ime %nde+ D

@SX:5/:: SG O D

@SX:54:: SG C *ime %nde+ D

@SX:55:: SG C D

o, of uality systems incorporatedC/#S/*M / OSS

o, ofprorammes

p;eep = maintenance ofeuipments

o, of days ofbrea; do)n

uality = accuracy of patient careurses/*ec!nicians /P!ysiot!erapists

Satisfaction scorein @

uality = up;eep ofospital/(ispensaries

Satisfaction scorein @

Participation in implementation ofComputerisation

o, ofProrammes








ION KRA MASTER > ,::6>:7

M

G G M

9 M *itle of t!e prorams

S&e$iaKRA)Y3N

;#i-ersaKRAs)Y3N


A B C


-erfication of 20 randomrecords #0@ OP= #0@ %P byMS/6evie)er, :eepin in mindclinical documentationH relevantinvestiations = provisionaldianosis )it! final treatmentHresponse to t!e treatment,

6emar;s

Clinical .+amination of patients,(ocumentation of Clinical

notesH investiation,(ianosis

Provision/Final,6elevance of

Format to be formed

6emar;s*o set base

line Cleanliness # SH disposalof biomedical )aste, 6ecords

6emar;s1,

Eudicious referrals2, Eudicious

prescription,3, 6eduction in

freuency of follo) up visits,*itle of t!e prorams6emar;s

Oranisation participation =maintenance ealt! (ata

6ecords6emar;s

1, 6eduction localpurc!ase

2, Eudicious use of (rus =investiation 3, Minimal

M M

M

M

9 M *itle of t!e prorams

M *itle of t!e prorams

9 M *itle of t!e Papers/tal;s/CM.

D M

9 M

M 9 (etails of t!e procedure

*itle of t!e prorams6emar;s

1, .mail CommunicationsHpublicity,

6ecords6emar;s

publicity of !ospital profileCompetitive tariffs

.mpanelments of non 7.9*itle of t!e prorams

remar;s

)areness prorams at )or;place Public lectures

*itle of t!e prorams6emar;s

Minimal %nvasive surery

udit to be conducted as peruidelines issued by CMS/CO, udot report duly sined by nitMedical ead = sent toCMS/CO,

9

M 9

M 9

D M 9 9

D M 9 9

D M 9 9

D D M 9

D M G G nit /C

D G G uality (eptt,

D D 9 M



D D Pro"ect report

D D Pro"ect report

6ecords6emar;s

auto indentinecom/reverse actionHcentral purc!asin,

. <ualityniformity .conomy>

(ianostic centres =!ospitalentered for "oint ventures

umber of ne) data eneratedt!rou! ospital ManaementSystem

6ecord maintained by uditdeptt,



6ecord maintained by nitead/nit P=(

D D Pro"ect report

D D Pro"ect report

D D Pro"ect report

D D Pro"ect report

G G

G G M

G G 9

G G

G G

G G 9 *itle of t!e prorammes

G G 9 Format of satisfactory score

G G

G G 9 *ile of t!e innovation

G G 9

G G 9 *itles

Source is data of satisfactoryscore parameter outlined in t!eformat,

Periodical evaluation ofsectional performance

*itle of t!e adopted bestpractice

Eudicious use of consumablesand enery,

Periodic verification of inventoryrecords,

-erification by ppraiser foravailability of items,

s per satisfactory format and3$0 ppraisal,

G G 9 *itles

G G M

G G 9 3$0Y ppraisal

G G 9 s per satisfactory format

G G 9

D M 9 9




G

*imely initiative measures ta;enfor rectification

*itle of prorammes andimplementation


6atin declared at year end byCorporate / nit Manaement

KRA Remar1s

*!is :6 )ill be ta;en by ead of nit/Function / (epartment H if coveredunder MPH and can be assined a)ei!tae upto 100@

PLANNIN= 2EELOPMENT <

KRA I2 <;NCTION KRA 2es$ri&tio#

P(G00100 P(G O

P(G00200 P(G O *ime %nde+

P(G00300 P(G O

P(G00400 P(G O

P(G00401 P(G O

P(G00#00 P(G O

P(G00$00 P(G O

P(G00&00 P(G Operations Plannin = Monitorin O

P(G00&01 P(G O

P(G00&02 P(G O

P(G00&03 P(G O

P(G00&04 P(G O

KRAT+&e

KRA ;#it o"Meas%reme#t

(evelopment of Company/ nit

/Product/Function level 7alancedScore Card by specified date,


sc!eduled date

Monitorin 7alanced Score Card uarter)ise (ata to be finalised by &t! ofsubseuent mont!

Formulation of 7road Ob"ectivesfor

CO/Unit/Prod/Function by specifieddate,<*o be selected )!ile fi+in tarets>


sc!eduled date

Formulation of 6evenue 7udet for CO/Unit/ Div/Prod/Func by specified date,<*o be selected )!ile fi+in tarets>


sc!eduled date

Preparation of mont!)ise budet after7oard approval,


sc!eduled date

alf Dearly 6evie) of Operations for CO/Unit/ Div/Product / Function/ Dept(To be selected while fixingtargets)

@ of s!ortfallmade up in 9.

Flas! 6eport CO/Unit/ Div (To beselected while fixing targets)

-ariation in Flas!-s 7oard

adopted fiures in pril

c!ievement -s*arets,

Operations plannin = monitorin *urnoverfor CO/ nit/ (iv/Product / Function/ (ept<*o be selected )!ile fi+in tarets>


Operations plannin = monitorin Pro"ectdeliveries for CO/ nit/ (iv/Product /Function/ (ept <*o be selected )!ile fi+intarets>


Operations plannin = monitorin Materialsfor CO/ nit/ (iv/Product / Function/ (ept<*o be selected )!ile fi+in tarets>


C9.6C. OF 9.**.6 OF C6.(%*S<9Cs> 7D P=( )it!in specified time,

@ of 9C8s clearedin t!e specified

time

P(G00'00 P(G ssessment of Plant Performance/ S%P O






P(G01100 P(G O

P(G01200 P(G O

P(G01300 P(G O

P(G01400 P(G O

P(G01401 P(G O

P(G01402 P(G O

P(G01#00 P(G O

P(G01$00 P(G O

P(G01$01 P(G O

P(G01&00 P(G Capital 7udet monitorin O


ub!ission of Manaement %nformation6eports as per sc!edule,

Status of billin = valuation of 6eciept cumdespatc! report< 6(6> by specified time,

*ec!oloy Aaps%dentification and bridinof aps

%dentification of *ec!noloy Aaps =preparin 7usiness plans for identifiedProducts )it!in specified sc!edule,

7ridin of *ec!noloy / 7usiness Aapst!rou! introduction of *Cs/P%6s/E-s/Merers = cuisitions Pro"ects,

Formulation of Strateic / "usiness/Divisional/Product Plan by specifieddate,


sc!eduled date

#evisiting and 6evie) of Strateic /

(ivisional/"usiness 3Product/Functional Plans by specified date,


sc!eduled date

.nvironmental %nformation Compilation = nalysis for 7usiness %mpact by specifieddate,


sc!eduled date

7enc!mar;in of Company/nit/ProductPerformance


sc!eduled date

nalysis of company performance t!rou!7enc!mar;in aainst international /national companies


sc!eduled date

(evelopment of action plan forimprovement,(etailed action plan for eac!criteria )it! milestone dates to be preparedby specified date,


sc!eduled date

Develop!ent /for!ulation of Feasibility 6eports <F6s>/$nvest!ent proposals for CO/ Unit/Product/Function level

umber of F6sprepared -s

*aret

nnual Plans Formulation <Capital> for

CO/Unit/Product/Function byspecified date,


sc!eduled date

Formulation of Minor Capital 7udet byspecified date < includin manufacturintec!noloy development> ,


sc!eduled date

c!eivment -s*arets

P(G01&01 P(G O

P(G01&02 P(G O

P(G01&03 P(G Capitalisation of facilities by specified date O

P(G01'00 P(G Procurement of Capital euipment O *ime %nde+

P(G01'01 P(G O

P(G01'02 P(G O

P(G01'03 P(G O

P(G01'04 P(G O

P(G01'0# P(G O




P(G0103 P(G Coordination for deputation of e+perts O

P(G0104 P(G O

P(G010# P(G O

P(G02000 P(G O

P(G02001 P(G Submission of draft MO to Aovt, of %ndia O

P(G02002 P(G O

Capital 7udet monitorin Sc!emes /M=6 %tems

c!eivment -s*arets

Monitorin of Minor Capital 7udetincludin manufacturin tec!noloydevelopment,

c!eivment -s*arets


sc!eduled date

Free5in Specification and raisal ofProcurement %ndents

c!eivment -s*arets

*ender .valuation = final recommendationto release PO,

c!eivment -s*arets

Coordination for %nstallation of ma"orfacilities in stipulated time


sc!eduled date

Plannin/ indentin/ procurement coordination and allocation Office furniture tofulfill reuirements of e+ecutives )it!in t!eallocated budet

o, of %ndentsconverted to

S6-,

Small assets plannin/ budetin/monitorin etc, to fulfill plant reuirement)it!in t!e allocated budet

@ of budettedamount

committed

Finalisin *ec!noloy / Collaboration

<including %OUs/&D's) areement

xecution Monitorin of

*Cs(including TC')/ MOs/ (sincludin amendments/ e+tensions/Purc!ase of Module documentation/6oyalty payment

(eputation of .nineers to Foreincountries to Collaborators/ 7usiness/*rainin/ Sites etc,

o, of e+pertsdeputed

Coordination for (esin deviations/desinvettin/ueries

o, of desinsc!aned

Maintenance of computeri5ed database ofdocuments received from collaborator

@ of documentscomputerised

Finalisin MO )it! Aovt, of %ndia byspecified date,


sc!eduled date


sc!eduled date

(efendin MO criteria/ tarets/ f inalisation= approval for sinin readiness,


sc!eduled date

P(G02003 P(G O

P(G02004 P(G O



P(G02300 P(G O


P(G02401 P(G O

P(G02402 P(G O

P(G02403 P(G O


P(G0240# P(G O *ime %nde+

P(G0240$ P(G O

P(G0240& P(G C

P(G0240' P(G C

P(G0240 P(G C

Submission of MO performanceevaluation report for previous year<provisional/ audited> and/ or )it! case forpossible score/ ratin improvement <asnecessary>


sc!eduled date

Monitorin MO parameters to ac!ieve t!eMO performance,


Preparation and sendin replies forParliament uestions to (% = ot!erMinistries

Preparation of briefs for CM(/ (irectors fort!eir evidence before Parliamentarycommittees at Parliament !ouse

.ffective plannin of ParliamentaryCommittees visits to 7.9 nits/finali5ation of loistics and preparation ofbriefs,

ppraisersSatisfaction

Score

Oranisin Manaement CommitteeMeetins

Finalisation of MCM calendar = formulationof Mont!ly enda by specified date


sc!eduled date

Compilation = uploadin of MCM endafolder


sc!eduled date

naysis/ preparation of MCM bac;uppapers/ presentations/ and appraisin nitead


sc!eduled date

6eular monitorin )it! concernedaencies for resolution of action pointsraised in previous MCMs and presentationof pendin issues,

Preparation/ issue/ and dissemination ofMCM Minutes )it!in specified time ,

Smoot! administration of ManaementCommittee meetins

ppraisersSatisfaction

Score

(evelopment of systems by specified dateto improve t!e efficiency of MCMSecretariat,


sc!eduled date

(evelopment of systems by specified dateto enable MC focus on lon term/ criticalcompany isues,


sc!eduled date

(esinin of a systemby specified date tointerlin; t!e e+istin M%6s and eneratebac;up material for MCM,


sc!eduled date

P(G02410 P(G C

P(G02411 P(G C

P(G02#00 P(G O @

P(G02$00 P(G O @

P(G02&00 P(G O *ime %nde+

P(G02'00 P(G O o, of C6s

P(G0200 P(G C

P(G03000 P(G O o, of C6s


P(G03200 P(G O

P(G03201 P(G O

P(G03202 P(G O

P(G03300 P(G O

P(G03400 P(G O

P(G03#00 P(G O *ime %nde+

P(G03$00 P(G O

P(G03&00 P(G C *M Score

%mprovin t!e MC ?ebsite t!rou! betterfacilities/ content manaement/ andupdations/ modifications for effectivemanaement of MC Meetins,

SatisfactionScore <to be

obtained fromCM(=(irectors>

pdation and revie) of operations revie)formats by specified date for t!e MCMeetins based on feedbac; from MCMembers and ot!er users,


sc!eduled date

6eply to Aovt, udit ueries/ %nspectionreport paras/ ction *a;en 6eports etc,furnis!ed )it!in specified time <2 )ee;s>

6eply/settlement of %nternal udit paras)it!in specified time <4 )ee;s>

*imely inputs to unit/corporate finance forinterunit reconciliation of accounts

Preparation for audit of t!e department for%SO 000 / *M by internal as )ell ase+ternal auditors,

Coordination for SM%8s revision/ updatinetc,

o, of SM%srevie)ed

1st level #S audit <%nternal selfassessment>for P=(/ :?G department

Presentations for %nvestors/ ot!er sta;e!olders/ aencies as per sc!edule

Facilitatin Aovt policies/ uidelines inCompany8s favour

@ decided inCompany favour /

no, attempted

Preparation = submission of Prebudetmemorandum by specified date


sc!eduled date

Mobilisin support t!rou! %ndustryassociations on various company issues

o, of issuesresolved visBvis

taret

nnual press Conference/ AM Finalisation of C.O speec!/ Material for=s etc,



uality %nputs on =/ Speec!es/ (irectors6eport/ CorporateProfile etc for *opManaement



%mplementation of %mprovement pro"ectsidentified in t!e Position 6eport as persc!edule

%ncrease in no, of active uality Circles int!e deptt,

umber of ne)circles

c!ievin 7usiness e+cellence t!ru8 *M at(eptt, level

P(G03&01 P(G O

P(G03'00 P(G C

P(G0300 P(G C umber

P(G04000 P(G Completion of :M Pro"ects as per sc!edule C *ime %nde+

P(G04100 P(G C

P(G04200 P(G C

P(G04300 P(G O

P(G04400 P(G %mplementation of (*C O

P(G04401 P(G C

P(G04402 P(G Collection and analysis of data for (*C O

P(G04#00 P(G %mplementation of PSM O

P(G04#01 P(G C



sc!eduled date

(evelopment of :no)lede manaementPortal


sc!eduled date

Contributin case studies etc,for :no)ledeManaement Portal

%mplementation of Special %mprovementPro"ects ta;en under %MP6.SS as persc!edule <6eistration o, = ot!er details ofpro"ect to be specified in t!e bo+esprovided aainst t!e :6>


sc!eduled date

ccomplis!ment of tarets ofnit/C/Function/(epartment level 7alanceScore Card

7alancedScorecard 6atin

<#/4/3/2/1>

Completion of pilot on (*C at 7!opal for*ransformers includin E!ansi rane inassociation )it! t!e consultant andsubmission of report to Steerin Committee


sc!eduled date


sc!eduled date

Preparation of Process Manual for (*C forimplementation in units/products,


sc!eduled date


sc!eduled date


sc!eduled date

Preparation of Process Manual for PSM forimplementation in units/products,


sc!eduled date

P(G04#02 P(G Collection and analysis of data for PSM O

P(G04#03 P(G O

P(G04$00 P(G C

P(G04$01 P(G O

P(G04$02 P(G C

P(G04&00 P(G O

P(G04'00 P(G O

P(G0400 P(G O

P(G0#000 P(G O *ime %nde+

P(G0#100 P(G O

P(G0#200 P(G O Satisfaction score

P(G0#300 P(G C

P(G0#400 P(G O


sc!eduled date

Providin inputs )it!in specified time forpreparation of Process Manual for PSM


sc!eduled date

Completion of pilot on 9ean Mf andsubmission of report to steerin committee


sc!eduled date

Collection and analysis of data for lean!anufacturing


sc!eduled date

Preparation of Process Manual for 9M forimplementation in ot!er units/products,


sc!eduled date

%mplementation of PSM for Castins andforins


sc!eduled date

Preparation of 6oad map and submission to

(irectors on 7usiness andorganisation %nitiatives in line )it!recommendations of *as; forces


sc!eduled date

Pre a)ard discussion )it! Consultant HFinalisation of (eliverablesH Obtainininternal approvals and Placement of 9Oon Consultant


sc!eduled date

Submission of mont!ly proress reports totop manaementH Orientation Prorammesat unitsH Structurin of initiative *eams/Steerin Committees

6esolvin interface issues )it!in specifiedtime as per sc!edule of initiatives

@ issuesresolved )it!inspecified time

9iaison )it! consultantH arranin meetinsHcoordination reardin prorammes/ visitsc!edules of different initiatives underimplementation )it! concerned C!ampions

(evelopment of (epartmental Procedures)it!in specified time for t!e processesidentified,


sc!eduled date

Providin timely inputs for compre!ensivee+amination of 7.9 by ParliamentaryCommittee on Public nderta;ins <COP>by specified time after due approval ofcompetent aut!ority,

PercentaeSubmission of

inputs to COPin time as pert!eir demand,

P(G0#401 P(G O

P(G0##00 P(G C

P(G0##01 P(G C

P(G0##02 P(G C

P(G0#$00 P(G O

P(G0#$01 P(G C

P(G0#$02 P(G C

P(G0#$03 P(G O

P(G0#$04 P(G *imely preparation of -aluation report, C

P(G0#&00 P(G O

P(G0#&01 P(G O

P(G0#&02 P(G O

P(G0#&03 P(G C Satisfaction score

P(G0#&04 P(G C

P(G0#&0# P(G C

Providin basic dataH information etc toCorp,P=( for compre!ensive e+aminationof 7.9 by Parliamentary Committee onPublic nderta;ins <COP>beforespecified time,

PercentaeSubmission ofinputs to Corp,

P=( beforespecified time,

(evelopment of Stratey Map of t!eCompany,


sc!eduled date

%dentification of Strateic %nitiatives to bepursued for meetin t!e tareted strateicob"ectives,


sc!eduled date

Mappin of interlin;aes of t!e initiatives toac!ieve t!e strateic ob"ectives,


sc!eduled date

Conductin indept! assessment includindeterminin t!e compatibility and )ort! oft!e identified source,


sc!eduled date

Formation = coordination of internal tas;force to supervise t!e process of duedilience includin definin t!e essentialreuirements of t!e process,


sc!eduled date

.stablis! reuirement of consultants for9eal/ Finance/ tec!noloy functions etcHreceive offers from s!ortlisted firms =appoint consultants to assist in duedilience,


sc!eduled date

uantify t!e deree of synery bet)een7.9 and t!e taret company H submit .O%/77 and perform due dilience,


sc!eduled date


sc!eduled date

Finalisation of t!e contours of t!e offer andclosure of t!e transaction for acuisition/strateic alliance,


sc!eduled date

*imely eotiation/ Finali5ation ofareement )it! strateic partnersH asreuired,


sc!eduled date

eotiate )it! o)ners of taret company forfinalisation of S!are Purc!ase reement =S!are olders reement,

o, of criticalobservations by

7o(

eotiate t!e *erm s!eet of t!e financinpac;ae to t!e best possible advantae of7.9,

eotiate )it! lenders of t!e taretcompany so as to improve upon t!e e+istinterms = conditions,

SatisfactionScore

Submission of complete offerH incorporatinterms = conditionsH special caveat etc,


sc!eduled date

P(G0#'00 P(G O *ime %nde+

P(G0#'01 P(G C

P(G0#'02 P(G O

P(G0#'03 P(G O

P(G0#'04 P(G C

P(G0#00 P(G C *ime %nde+

P(G0$000 P(G O

P(G0$100 P(G O *ime %nde+

P(G0$200 P(G O *ime %nde+

P(G0$300 P(G O

P(G0$400 P(G O

P(G0$#00 P(G O

P(G0$$00 P(G O

P(G0$&00 P(G O

P(G0$'00 P(G O

Finalisin Strateic lliances includinta;in financial sta;e to fulfill StrateicOb"ectives as per plan,

(evelopment of systems = procedures toestablis! t!e process of formin Strateic lliances


sc!eduled date

%dentifiy = establis! business aps<tec!noloyH mar;et accessH mar;et s!areetc,>H analyse alternatives = prepareproposal for furt!er action to establis! astrateic alliance,


sc!eduled date

Obtain clearance of t!e 7oard of (irectorsand AO% <)!ere necessary>


sc!eduled date

Formation of specialist ve!icle for t!eacuisitionH includin SP-sH E-s etc,


sc!eduled date

*imely completion of Special ssinmentsas identified in t!e yearbeinnin/ midyearand final revie) staes

Providin supportin data and additionalinputs to t!e Parliament Secretariat andMinistries as per t!eir reuirement )it!respect to various Parliamentary / Ministriesactivities for better manaement 7.9interface,

PercentaeSubmission of all

information =documents in

time as per t!eirdemand,

-ettin of *ec!nical Specification ofCapital items,


Finalisation of Functional scorecard byspecified date


sc!eduled date

Preparation of Po)er Sector nnual Capital7udet proposal for *=P items


sc!eduled date

Preparation of Po)er Sector nnual Capital7udet proposal for .nablin ?or;s <.?>


sc!eduled date

Preparation of Po)er Sector SupplementaryCapital 7udet proposal for *=P items


sc!eduled date

Preparation of Po)er Sector SupplementaryCapital 7udet proposal for .nablin ?or;s<.?>


sc!eduled date

llocation and intimation of Sanction os,after approval of t!e 7udet for *=P items


sc!eduled date

P(G0$00 P(G O

P(G0&000 P(G C

P(G0&100 P(G O

P(G0&200 P(G Monitorin utilisation of capital *=P budet O

P(G0&300 P(G 6ene)al of )ireless licence<s> O

P(G0&400 P(G C

P(G0&400 P(G O

P(G0&#00 P(G C

P(G0&$00 P(G O Score

P(G0&&00 P(G O *ime %nde+

P(G0&'00 P(G C

P(G0&00 P(G C

P(G0'000 P(G C

P(G0'100 P(G C

llocation and intimation of Sanction os,after approval of t!e 7udet for .?


sc!eduled date

6ene)al of !irin rates for *=P itemsQ %nter 6eional

7.9 Subcontractors and outside aencies


sc!eduled date

Periodic updation of inventory items <Ma"or*=Ps> on uarterly basis N)eb enabledsystem


sc!eduled date

%mprovement inutilisation


sc!eduled date

Preparation/modification of standard *=Pdeployment modules


sc!eduled date

Preparation of deployment c!art of ma"or*=P items <o)n or !ired>


sc!eduled date

Special assinment on capability buildin inConstruction / Services tec!noloy


sc!eduled date

%mprovement in .mployee SatisfactionScore

*imely inputs to unit/corporate finance forinterunit reconciliationof accounts



sc!eduled date



sc!eduled date



sc!eduled date



sc!eduled date

P(G0'200 P(G C%mplementation of Special %mprovementPro"ects ta;en under %MP6.SS as persc!edule <6eistration o, = ot!er details ofpro"ect to be specified in t!e bo+esprovided aainst t!e :6>


sc!eduled date

NCTION KRA MASTER > ,::6>:7

D

6eport sent to CO

M M 9

D M M

(ate sent to CO

D M M

(ate sent to CO

D D M M M

M M

9. Finalised

M M 9

7oard adopted fiures

M M 9MCM 6eport

M M M

MCM 6eport

G M

G M

9 M M

Criti$aKRA )Y3N

S&e$iaKRA)Y3N

;#i-ersaKRA )Y3N


A B C


KRARemar1s

6eports / ScoreCard<s>

report to CorporateOffice

(ocument for)ardedto Finance

G M G6eports sent to CO

G G M

M M M

G G

G G

7usiness reports

G G

7usiness reports

D G G

(ate of submission

D G G

D G G

(ocuments

D G G

6eports

D G G

6eports

D G G

6eports

G G

6eports

D G G

(ate of completion

D G M G

(ate of sanction

G G M%6s

(ate of reports sent toCO

M%6 to unitFinanceHPurc!ase andCommercial<M%6>

pproval of System byapprovin ut!ority

G G M%6s

G G M

M%6s

D G M

G M

G MM%6s

G MM%6s

D G M

G M 9

G M

G G

6eports

G G M

6eports

G M 9

G M

G M 9

G M 9

D G M G

(ate of sinin

D G M G

6eports

D D G M M

6eports

D D G M

6eports

D G M

D G M

D M

M

G G

D D G M

D D G M M

D D G M

D G M

G M

G M

D G M

D G M

D G M

pproved Calendar = enda

G M

D

D D D M 9 9

D D D M 9 9

D D D M 9 9

G M 9

G M

G M

D G M

D G M

D D G M

D G M

D G M

D G M

D D G M M

Pro"ect report

D M G Gnit /C

D D G Guality (eptt,

uestionnaire forobtainin feed bac; tobe desined by t!edeptt, by uust80#






D D D G M G

ction plan document

D D D 9 M

D M M M


D D

Pro"ect report

D G

D 9 9

D M

D 9 M

D 9 M

D M

D 9 M

6atin declared atyear end by Corporate/ nit Manaement

*!is :6 )illbe ta;en byead ofnit/Function /(epartment Hif coveredunder MPHand can beassined a)ei!taeupto 100@

6eports = records incorporate meetinsand discussions

6eports = records ofcorporate steerincommittee meetinsand discussions

6eports = records ofcorporate meetinsand discussions

6ecords of steerincommittee meetins

6eports = records ofcorporate steerincommittee meetinsand discussions


D 9 M

D 9 M

D 9 M

D 9 M

D 9 M

D M

D 9

D M

M

9 M

D D M M M

(ate of submission

D M M M

ppraiser

6ecords of steerincommittee meetins











D M M M

ppraiser

D D M M M

6eport,

D M M M

D D M M M

D D M M M

6eport

D D M M M

6eport

D D M M M

9O%

D D M M M

6eport

D D M M M

6eport

D D M M M

Submission of bid,

D D M M M

Sinin of areement,

D M M M

D M M M

D M M M

D M M M

Clearance of Corp,Office,

Clearance from Corp,Office,

pproval ofManaement,



(ate of submission ofbid,

D

6eport

D D

D D

6eport

D D

(ate of clearance,

D D

(ate of clearance,

(ocuments

D M M M

ppraiser

9 M

M 9 9

D M 9

D 9 9

Proposal submission

D 9 9

Proposal submission

D 9 9

Proposal submission

D 9 9

Proposal submission

D 9 9

System approved bycompetent aut!ority



%ntimation to 6eionand 7udet pproval

D 9 9

D 9 9

D 9 9

?eb Properties

9 9Finance report

D 9 9

D 9 9

%ssue date of module

D 9 9

D

6eport


D D M 9 9

D D Pro"ect report

D D Pro"ect report

D D Pro"ect report

D D Pro"ect report

%ntimation to 6eionand 7udet pproval

9etter from Finance(eptt

*imely Submission ofremittance fee

(eployment c!artissue date


D D Pro"ect report

Pre"i0 2e-eo&me#t o" to KRA>2S

MARKETIN= <;NC


M:G00100 M:G Order 7oo;in as per 7udet @ Score I ctuals/*aret O

M:G00101 M:G O

M:G00102 M:G O

M:G00103 M:G @ Score I ctuals/*aret O

M:G00104 M:G O

M:G0010# M:G O

M:G00200 M:G O

M:G00300 M:G Orders boo;ed t!rou! neotiated route O

M:G00301 M:G O

KRAT+&e

*imely obtainin = preparation of t!ree tierestimatesQ K

(elay in (ays vs orm<O6M FO6 O7*%%A.S*%M*.S % O, OF(DS P6%O6 *O (.(*. P6O(C*S I 3(DSJ P6OE.C*S I &(DS> *otal Score IS%AM of <Scores>/ o, of7ids

Preparation = furnis!in clarifications toCustomers on t!e proposal as per *imeSpecified by Customer

@ of *otal ClarificationsSubmitted in *imeJ *otalScore I S%AM of<Scores>/ o, of 7ids

Secure business for 69 / 6 = M /Consultancy /ot!er services

*imely preparation/ submission of *ec!noCommercial proposals K

v delay in days fromsc!eduled datesJMeasurement Criteria Q 9#94 93 92 91 delay

days 0 1 2 3 4

*imely finali5ation of strateicvendors/service providersK Specified *ime I& days before Submission date

@ G1/G2 + 100 G1 I *otaltime ta;enJ G2 ISpecified *ime

Price 6ecommendation ccuracy Pro"ects)!ere price recommended by mar;etin(ept is )it!in rane R0@ of 92 <for 7ids)on / 110@ of 91 <for 7ids lost>

s a @ of ualifiedevaluated bids Product /Pro"ect)ise accuracyrane as per (ept Plan

@ Score I <Orders 7oo;edt!ru eotiation / *aret>

Submission of *ec!nical Parameters/ scope= commercial terms of offer as per *imeSpecified by CustomerK

@ G1/G2 + 100 G1 I o ofoffers submitted on time,G2 I *otal o of OffersJ*otal Score I S%AM of<Scores>/ o, of Offers

M:G00302 M:G O

M:G00400 M:G O

M:G00401 M:G O

M:G00#00 M:G O

M:G00$00 M:G O

M:G00&00 M:G O

M:G00'00 M:G O

Preparation = furnis!in clarifications toCustomers on t!e proposal )it!in CustomerSpecified *imeK

@ G1/G2 + 100 G1 I o ofClarifications submitted ontime, G2 I *otal o ofClarificationsJ *otal ScoreI S%AM of <Scores>/ o,of Offers

Finalisin / Sinin of P,O / Contractdocument )it!in specified time RSpecifiedtime I ?it!in 30@ of delivery /ContractPeriod

@ScoreI G1/G2 + 100 G1I *otal time ta;en from9O date, G2 I Specified*imeJ *otal Score IS%AM of <Scores>/ o, ofContracts

Preparation of (raft Contract / P,O )it!in&#@ of Specified *ime KRSpecified time I?it!in 30@ of delivery /Contract Period

@ Score I G1/G2 + 100 G1I *otal time ta;enJ G2 ISpecified *imeJ *otalScore I S%AM of<Scores>/ o, of Contracts

Placement of %nternal Order )it!in 1 )ee; ofreceipt of P,O / 9O/ 9O%

@ Score I G1/G2 + 100 G1I *otal days ta;enJ G2 I &(aysJ *otal score I Simaof score / o of orders

Conversion of anticipated orders to firmorders as per sc!edule to ac!ieve *,Obudet of nit/6eions

@ Score I G1/G2 + 100 G1I -alue of nticipatedOrders converted on timeJG2 I *aret

Aood Contractin <o, of contracts sined)it! 0@ payment realisation on Supply =balance 10@ on completion of )arranteeperiod and/or a 9( cap on delivery Z 10@ oft!e Contract Price>

@Score I ctuals/*aretMeasurement Criteria Q9# 94 93 92 91 Criteria I#0@ 4#@ 40@ 30@ 20@Criteria definition Q #0@ ofall contracts sined in ayear by a particularsection/roup )it! suc!payment terms and/or 9(cap )ill constitute t!e*aret

%ncrease in Success 6ate <Success6ateIOrders ?on/ 7ids Submitted> K

@ Measurement Criteria I100+R<G1G2>/G2 )!ereG1ICurrent Dear Success6ate G2IveraeSuccess 6ate of 9ast #Dears

M:G0000 M:G O

M:G01000 M:G 7rinin t!e lost customer bac; in 7.9 fold O

M:G01100 M:G O

M:G01101 M:G O


M:G01300 M:G .ntry in e) Mar;et/e) Customers @ Score I ctuals/*aret O

M:G01400 M:G O

M:G01#00 M:G @ Score I ctuals/*aret O

M:G01$00 M:G @ Score I ctuals/*aret O

M:G01&00 M:G Promotional activities completed @ Score I ctuals/*aret O

M:G01'00 M:G @ Score I ctuals/*aret O

M:G0100 M:G 6eduction in delivery of Overdue Spares O



M:G02100 M:G O

%ncrease in 7ids ttempted to *otal Potential<-isBvis 7ids ttempted/ *otal Potential 9astDear>

@ Measurement Criteria I100+R<G1G2>/G2 )!ereG1ICurrent Dear 7ids ttempted/ *otal 7idsPotential G2I9ast Dear7ids ttempted / *otal 7idsPotential

@ G1/G2 + 100 G1 I ctualJ G2 I *aret

dditional business secured t!rou! strateictieups

s a percent of total ordersreceived

*imely eotiation/ Finali5ation of areement)it! strateic partners K Specified *ime I 1#days before Submission date

@ G1/G2 + 100 G1 I *otaltime ta;enJ G2 ISpecified *ime

Order boo;in from ne)products/tec!noloy/services aainst taret

%ncrease in success rate of Preualificationbids over previous year

@ Score I G1/G2 + 100 G1I o of preualificationssecuredJ G2 I *otal o, ofPre secured in previousyear

Creatin Mar;et 6eport by specific date<Country reports/ Competitors profile/Customer Profiles/ Product reports/ demandforecast e,t,c>

i!li!tin of %dentified %ssues inSeminars/ 7usiness Forums/ *rade 7odies / dm, = Concerned Ministries

Contribution by 7usiness Sector/ Aroups inProduct Committees = subseuent follo)uptill its implementation,

@ Score I G1/G2 + 100 G1I o, of day by )!ic!reducedJ G2 I *aret

e) Mar;etin / business developmentinitiatives underta;en

%dentify = introduce ne) Product /Service int!e Mar;et

Proactive action to et 7.9 ualified prior tobiddin

@ Score I G1/G2 + 100 G1I o of tenders otualifiedJ G2 I *otal o oftenders attempted forualification

M:G02200 M:G C

M:G02300 M:G nalysis of tender enuiries not participated, C


M:G02#00 M:G C

M:G02$00 M:G @ Score I ctuals/*aret O

M:G02&00 M:G *imely collection of mar;et intellience O

M:G02'00 M:G %ncrease in bids attempted over previous year O

M:G0200 M:G @ Score I ctuals/*aret C

M:G03000 M:G s a @ of 6evenue 7udet O

M:G03001 M:G O

M:G03002 M:G O

M:G03100 M:G 7A reduction as per taret @ Score I ctuals/*aret O

M:G03200 M:G Cas! collection as per taret O

nalysis of tenders lost = stratey buildinbased on lessons learnt,

@ reduction in tender lostover previous year

@ reduction in enuiriesnot participated overprevious year

.n!ance Customer relations = securecommendations

Mar;et s!are en!ancement for competitiveproducts

@ Measurement Criteria I100+R<G1G2>/G2G1ICurrent Dear Success6ateJ G2IveraeSuccess 6ate of 9ast 3Dears

Create mar;et /increase business t!rou!9on*ermContractsR9*S/ 6ate contractse,t,c

*ime <(ays for completion>/ o, of days delayed fromsc!eduled date

@ Measurement Criteria I100+R<G1G2>/G2G1ICurrent Dear 7ids ttemptedJ G2I9ast Dear7ids ttempted

9on term strateic tieups forE-s/Consortium/6epresentations/sub

Cas! Collection from dvance / Proresspayments ),r,t 7udet

Submission of 7As / 6euired documentsincl, %nvoice to Customer , K

@Score I G1/G2 + 100 G1I *otal time ta;enJ G2 ISpecified *ime<as per 9O/ Contract>

*imely invoicin of final payments <%nitialOperations/ Auarantee test >

@Score I G1/G2 + 100 G1I *otal time ta;enJ G2 ISpecified *ime<as per 9O/ Contract>J *otal score ISima of score / o ofOrders

@Score I G1/G2 + 100 G1I ctual CollectionJ G2 I*aret

M:G03201 M:G O

M:G03300 M:G O

M:G03400 M:G O

M:G03#00 M:G O

M:G03#01 M:G O

M:G03$00 M:G O

M:G03&00 M:G O

M:G03'00 M:G O

M:G03'01 M:G O

M:G03'02 M:G O

Facilitatin *imely 6econciliation ofoutstandins bet)een units and CustomersK

@ Score I G1/G2 + 100 G1I o of Ms for )!omsettlement ac!ievedJ G2 I*otal o of nits involvedper contractJ *otal score ISima of score / o ofContracts

mount realised out of verified <ot!er t!an)it!!eld> outstandin payments as atbeinnin of financial year,

@ Score I G1/G2 + 100 G1I ctual CollectionJ G2 I*aret

7alance recovered from closed /commissioned pro"ects vs tarets incl)it!!eld outstandins

@ Score I G1/G2 + 100 G1I ctual CollectionJ G2 I*aret

*imely approval of 7illin brea; up as persc!edule / 9C openin as per plan

@ Score I G1/G2 + 100 G1I *otal time ta;enJ G2 ISpecified *ime<as per 9O/ Contract>J *otal score ISima of score / o ofOrders

6evie) = c!ec; billin sc!edule ),r,tpayment terms = timely submission forapproval

@ Score I G1/G2 + 100 G1I *otal time ta;enJ G2 ISpecified *ime<as per 9O/ Contract>J *otal score ISima of score / o ofOrders

Obtainin documents / PC from customerfor Pro"ect %mport / (uty .+emption.ntitlement Certificate / dvance license asper areed sc!edule )it! internal customer

@ Score I G1/G2 + 100mG1 I *otal time ta;enJ G2I Specified *ime areed)it! internal customerJ*otal score I Sima ofscore / o of Orders

Obtain Proposals for )riteoff from units/6evie) = C!ec; Completeness and coordinate for final approval of competentaut!ority

@ Score I G1/G2 + 100 G1I ctual amount )rittenoffJ G2 I *aret

Contracts Closed )it!in G Mont!s rec;onedfrom (ate of .+piry of ?arranty Period G I $mont!s after tec!nical closure

@ Score I 100 + N*otalContracts Closed / *otalContracts tareted forClosure

Contracts Closed beyond G Mont!s rec;onedfrom (ate of .+piry of ?arranty Period G I $mont!s after tec!nical closure

@ Score I 100 + N*otalContracts Closed / *otalContracts tareted forClosure

Obtainin o (ues Certificate from nits<after Financial 6econciliation>

@ Score I G1/G2 + 100 G1I ctualJ G2 I o ofContracts for )!ic! o(ueCert as tareted

M:G03'03 M:G 7A disc!are of )!at is dueK O

M:G0300 M:G Settlement of Aovt, udit Paras O

M:G0301 M:G O

M:G04000 M:G O

M:G04100 M:G O

M:G04200 M:G 6esolution of Customer complaints O

M:G04300 M:G @ O

M:G04400 M:G @ O

M:G04#00 M:G *ime %nde+ O


M:G04#02 M:G C

M:G04$00 M:G *ime %nde+ O

M:G04$01 M:G O

M:G04$02 M:G O

@ G1/G2 + 100 G1 I ctualvalue of 7A disc!aredJG2 I -alue of 7As due fordisc!are

@ G1/G2 + 100 G1 I ctualos settledJ G2 I *otalos, due for settlement

Preparation of (raft 6eply in Consultation)it! internal udit

@ G1/G2 + 100 G1 I ctualJ G2 I *otal os, ofdraft reply to be prepared

6esolution of contractual issues specified)it!in time

@ Score I G1/G2 + 100 G1I *otal time ta;enJ G2 I*ime specified bye+ternal / %nternalcustomers

Success rate in time e+tensions/ 9(reduction etc

@ Score I <ctual/*aret>+ 100

@ Score I <o, ofcomplaints resolved/*otalo, of complaints> + 100



Preparation = submission of Mont!ly M%6s /7road Ob"ective = Flas! 6esult )it!inspecified time Specified *ime I 3 days beforeSubmission date

*imely preparation of (raft M%6s/ 7,O/ Flas!resultsKSpecified *ime I 4 days beforeSubmission date

Providin data and inputs for S& by t!esc!eduled date,

(elay in days from t!e duedate t!e informationprovided9#I0 94I0,# 93I1 92I1,#91I2

Formulation of 7udet parameters/ Flas!6esults/ MO/ nnual = Strateic plans)it!in Specified *ime Specified *ime I 3days before Submission date

*imely preparation of 7udet for 6evie) =Presentation by sc!eduled date Specified*ime I 3 days before Submission date


%nputs to Corporate Office for preparation ofStrateic = nnual Plans by specified date,Specified *ime I Submission date


M:G04&00 M:G O

M:G04'00 M:G *ime %nde+ O

M:G0400 M:G *ime %nde+ O

M:G0#000 M:G O

M:G0#100 M:G %mprovement in .mployee Satisfaction Score Score O


M:G0#200 M:G C

M:G0#300 M:G O

M:G0#400 M:G @ Score I ctuals/*aret C

M:G0#401 M:G o, of *rainin Mandays per Dear K ctual o / tarets O

M:G0##00 M:G @ Score I ctuals/*aret C

M:G0#$00 M:G ctual o / tarets C

M:G0#&00 M:G (evelopment of %* %nitiatives as per MO ctual o / tarets C

M:G0#'00 M:G umber of ne) circles O

M:G0#00 M:G *M Score C

M:G0#01 M:G O

M:G0#02 M:G *ime %nde+ C

M:G0$000 M:G Suestions for improvin productivity O

M:G0$100 M:G C

M:G0$200 M:G umber C

M:G0$300 M:G Completion of :M Pro"ects as per sc!edule *ime %nde+ C

Finalisation 7alance Score Card by specifieddate


*imely inputs to unit/corporate finance forinterunit reconciliation of accounts





Percent increase in offers Submitted on.lectronic Media < Offers submitted onelectronic media / *otal o of Offers>

@ Score I G1/G2 + 100 G1I Offers submitted onelectronic mediaJ G2 I*otal o, of offers

%ncrease in contributions from various ordersboo;ed over previous year

@ Score I Current Dear v of contribution/ v oflast t!ree years

%dentifyin = Oranisin *rainin eeds forCapability .n!ancement

Providin inputs for uality %mprovement%nitiatives <*MJ CertificationsJ uality auditse,t,c> by due date

Providin inputs for (evelopment of:no)lede Manaement system as per plan


c!ievin 7usiness e+cellence t!ru8 *M at(eptt, 9evel

Preparation of action plan based on Positionreport



@ Score I ctual nosaccepted / *aret



Contributin case studies etc, for :no)ledeManaement Portal

M:G0$400 M:G C

M:G0$#00 M:G C

M:G0$$00 M:G C

M:G0$&00 M:G C

M:G0$'00 M:G C

M:G0$00 M:G C

M:G0&000 M:G C

%mplementation of Special %mprovementPro"ects ta;en under %MP6.SS as persc!edule <6eistration o, = ot!er details ofpro"ect to be specified in t!e bo+es providedaainst t!e :6>












ccomplis!ment of tarets ofnit/C/Function/(epartment level 7alanceScore Card


ION KRA MASTER > ,::6>:7

S%ggested ?eightage

A B C

D 7udet

M M M Commercial 6eister


D 9 M 7udet

G G M (epartmental Plan

G 9 (epartmental Plan

D M G Commercial 6eister

M M M

9 M M Commercial reister

Criti$aKRA)Y3N

S&e$iaKRA)Y3N

;#i-ersaKRA)Y3N

So%r$e o" 2ate "orMeas%reme#t

Commercial 6eister /(ept Plan

9 M M Commercial reister

D M M Commercial reister

9 M Commercial reister

G M Commercial reister

M M M M%6/ 6evenue 7udet


M M G Commercial 6eister

D M Commercial 6eister

M M (epartmental Plan

M G s per (ept Plan

M G s per (ept Plan

D 9 s per (ept Plan

M M 7udet

M M M s per (ept Plan

G M M s per (ept Plan

M M G s per (ept Plan

9 M M s per (ept Plan

M M G

M M M M%6

M M (ept Plan

M M 9 s per (ept Plan


(ept Plan = ProductCommittee Minutes



9 M (epartmental Plan

M M M (epartmental Plan

M M M (epartmental Plan


M Commercial 6eister

M 9 (epartmental Plan

D 9 M M M%6/ 6evenue 7udet

G 9 M Commercial reister

9 9 M Commercial reister

M 9 M (ept Plans

D M M 9 Cas! Collection 7udet

9 9 M (ept Plan

9 M M

M M 9 7udet

G 9 M Commercial reister

G 9 9 Commercial reister

G M M Commercial reister

9 M 9 M%6/ (epartmental Plan

M M G nit Score card

M M G nit Score card

G M M (epartmental Plan

(ept, Cas! CollectionPlan

M M M

9 M 9

G M M


9 M (epartmental Plan

9 9 M Commercial 6eister

D M 9 9

D M 9 9

G M G (epartmental Plan

G M (epartmental Plan

D (epartment reister

D M G (epartmental Plan

D G G (epartmental Plan

D M 9 9 (epartmental Plan

s per (ept Plan/Finance

Finance 6ecords/(epartmental Plan

Finance 6ecords/(epartmental Plan



D M 9 7udet /MO

D D M 9 9

D D M 9 9

D D D M 9



9 M M%6

M M M

s per (ept Plan

9 9 9 s per (ept Plan

9 9 9 C = (P

9 9 9 Corporate .n,

M

D M G G nit /C




D 9 M (epartmental Plan

D D D 9 M

D M M M (epartmental Plan





6evenue budet =Finance

Corporate %*/ (ept Plan

D Pro"ect report

D Pro"ect report

D Pro"ect report

D Pro"ect report

D Pro"ect report

D Pro"ect report

D G 6atin declared at yearend by Corporate / nitManaement

KRA Remar1s

*!is :6 is not apprearinfor C level appraisee,

*!is :6 )ill be ta;en byead of nit /Function /(epartment H if coveredunder MPH and can beassined a )ei!tae upto100@

COMMERCIAL <


CMG00100CMG O

S @ OF 7(A.*

CMG00101

CMG

92 SCC.SS 6*. OF OFF.6S

O

CMG00102

CMG O

*ime %nde+

CMG00200CMG O

CMG00201

CMG O

*ime %nde+

CMG00202

CMG O

*ime %nde+

CMG00300

CMG O

CMG00400

CMG O

CMG00#00CMG O

*ime %nde+

CMG00#01

CMG O

*ime %nde+

KRAT+&e

O6(.6 7OO:%A FO6 M%.%PM.*

-9. OF OFF.6SCO-.6*.( %*OO6(.6S/*O*9 -9.OF OFF.6SS7M%**.(

93 *%M.9D P6.P6*%O OF.S*%M*.S = S7M%SS%O OFCOMP9.*. OFF.6

O6(.6 7OO:%A *6OA.AO*%*.( 6O*.

S @ OF *O*9O6(.6 7OO:.(

92 F%9%S*%O OF *.C%C9P6M.*.6S/SCOP. (COMM.6C%9 CO(%*%OS S P.6P9

93 *%M.9D P6.P6*%O (F6%S C96%F%C*%OS SOA*7D CS*OM.6S O *. P6OPOS9S7M%**.(,

*.(.6S P6*%C%P*.( ?.6.P6%C. SS.SSM.* 7D COMM.6C%9%S ?%*% 6A. OF / #@ FO6S*(6( P6O(C*S OF 9%F%.(.-9*.( 91 O6 92 7%((.6 ,

S @ OF 9%F%.(.-9*.( 7%(S

*.(.6S P6*%C%P*.( ?.6.P6%C. SS.SSM.* 7D COMM.6C%9%S ?%*% 6A. OF O6 &@ FO6D(6O P6OE.C*S OF 9%F%.(.-9*.( 91 O6 92 7%((.6,

S @ OF 9%F%.(.-9*.( 7%(S

F%9%S*%O / S%A%A OF PO/CO*6C* ?%*% SP.C%F%.( *%M.

92 6.-%.? = F%9%S*%O OFCO*6C* *.6MS ?%* CS*OM.6?%*% 30@ OF SP.C%F%.( *%M.

CMG00#02

CMG O

*ime %nde+

CMG00$00CMG O

CMG00$01

CMG O

*ime %nde+

CMG00&00CMG O

CMG00'00CMG O

S @ OF 7(A.*

CMG00'01

CMG O

CMG00'02

CMG O

*ime %nde+

CMG0000CMG O

*ime %nde+

CMG01000

CMG O

*ime %nde+

CMG01001CMG O

*ime %nde+

CMG01100CMG O

*ime %nde+

CMG01200

CMG O

*ime %nde+

CMG01201

CMG O

*ime %nde+

93 P6.P6*%O OF (6F*CO*6C* ?%*% #0@ OF SP.C%F%.(*%M.

*%C%P*.( O6(.6 CO-.6*.(%*O F%6M O6(.6S ?%*% *%M.F6M.

S @ OF *O*9 *%C%P*.( O6(.6S

92 P6.P6. ( F6%SC96%F%C*%OS SOA* 7DCS*OM.6S O *. P6OPOS9S7M%**.(,

SCC.SS 6*. OFP6.9%F%C*%O 7%(S P6.P6.( ( S7M%**.(

@ OF *O*9 P 7%(SS7M%**.(

O6(.6 7OO:%A FO6 SP6.S/ 6=M/O=M S.6-%C.S,

92 .C. SCC.SS 6*. OFOFF.6S

-9. OF OFF.6SCO-.6*.( %*OO6(.6S/*O*9 -9.OF OFF.6SS7M%**.(

93 *%M.9D P6.P6*%O OF.S*%M*.S/ *.COCOMM.6C%97%(

%SS. OF ?O6: O6(.6S/Contractmemo as per sc!edule

rrane M approvals )it!in specifiedsc!edulefor aniticipated orders to initiate dvance action of 9on lead materials formeetin ti!t delivery sc!edules,

Preparation of M proposals )it!inspecified sc!edules

*imely preparation and dissemination ofC%S

PP6O-9 OF 91/92 .*?O6:S?%*% SP.C%F%.( *%M. % *.CO*6C*

93 P6.P6./COSO9%(*. = S7M%*91/92 .*?O6:S ?%*% &#@ OF

SP.C%F%.( *%M.,

CMG01300

CMG O

*ime %nde+

CMG01400

CMG O

*ime %nde+

CMG01#00

CMG O

*ime %nde+

CMG01#01

CMG O

*ime %nde+

CMG01#02

CMG O

*ime %nde+

CMG01$00

CMG O

*ime %nde+

CMG01$01

CMG O

*ime %nde+

CMG01&00

CMG O

CMG01'00

CMG O

*ime %nde+

CMG0100CMG O

S @ OF 7(A.*

CMG0101

CMG O

*ime %nde+

(6?%AS PP6O-9 ?%*%SC(9.( *%M.

-.(O6S/P / *.S* SC.(9. PP6O-9 ?%*% SC.(9.( *%M. S PP9%C79.

*%M.9D PP6O-9 OF 7%99%A 76.:P S P.6 SC.(9.

92 6.-%.? ( C.C: 7%99%ASC.(9. COMP9%C. ?%* *.6MSOF PDM.*/S7M%* = O7*% PP6O-9 *%M.9D

93 P6.P6. 7%99%A SC.(9.?%*% &#@ OF SC.(9.( *%M. %9%. ?%* CO*6C* *.6MS,

O7*%%A (OCM.*S F6OMCS*OM.6 FO6 P6OE.C*%MPO6*/(*D .G.MP*%O.*%*9.M.* C.6*%F%C*.,<S P.6 A6..( SC.(9. ?%* %*.69CS*,>

93 P6.P6. ( S7M%* (6F*(OCM.*S *O CS*OM.6 FO6O7*%%A (..C / P% (OCM.*S?%*% &#@ OF SP.C%F%.( *%M.

O7*%%A (OCM.*S F6OMCS*OM.6S FO6 -%9%A .GPO6*%C.*%-. ?%*% $ MO*S F6OM6.C.%P* OF PDM.*

S @ OFCO99.C*%O OF 99(OCM.*S (.

S7M%SS%O OF 99 F%9(OCM.*S %C9(%A S 7%9*(6AS,/ O = M/ M9S .*C,?%*%CO*6C* P.6%O(/ S P.6CO*6C* SC.(9.

*O C%.-. A6OSS 7%99%A ?%*6.SP.C* *O 7(A.* *6A.*

92 66A. CS*OM.6SC9.6C. FO6 (.SP*C < ?%*%1 MO* OF (%A O-.6/CO*6C* SC.(9. ?%C.-.6 %S9*.6>

CMG0102

CMG O

*ime %nde+

CMG02000

CMG O

*ime %nde+

CMG02100CMG O

CMG02101

CMG O

*ime %nde+

CMG02200CMG O

CMG02201

CMG O

*ime %nde+

CMG02202

CMG O

*ime %nde+

CMG02300CMG O

CMG02301

CMG O

*ime %nde+

CMG02302

CMG O

*ime %nde+

CMG02400

CMG O

*ime %nde+

CMG02#00CMG O

CMG02#01

CMG O

*ime %nde+

CMG02#02

CMG O

*ime %nde+

93 66A. 7%99%A ( S7M%*7%99S *O CS*OM.6 ?%*% & (DSOF 7%9979.

S7M%SS%O OF F%9SPP9D/S.6-%C.S 7%99S ?%*% 30(DS OF COMP9.*%O OF C*%-%*%.S,

CS CO99.C*%O F6OM (-C./P6OA6.SS, PDM.* ?,6,*, 7(A.*

S @ OF 6.-..7(A.*

93 *%M.9D 66A. 7A8s/6.%6.((OCM.*S %C9(%A %-O%C. (S7M%* *O CS*OM.6S ?%*% 1?..: OF (. (*. ,

CS CO99.C*%O F6OM C66.*D.68S 7%99%A,?,6,* 7(A.*

S @ OF 6.-..7(A.*

92 *%M.9D -.6%F%C*%O OF %-O%C.SFO6 6.9%S*%O OF PDM.*S<?%*% 4# (DS OF 6.C.%P* OF 7%99>

93 *%M.9D FO6?6(%A OF%-O%C.8S 9OA ?%* 6.%6.((OCM.*S <?%*% & (DS OF7%9979.>

CS CO99.C*%O F6OM D.6 .(CO99.C*79. O*S*(%A

S @ OFD.6 .(O*S*(%AS

92 %(.*%FD 6.SOS FO6 OPDM.*/ C9.6 7O**9..C:SOF-.6%F%.( 7%99S 9*.S* 7D .( OF1S* 6*.6,

93 66A. -.6%F%C*%O OF-.6%F%.( %-O%C.8S 9*.S* 7D.( OF 2 ( 6*.6,

7%99%A OF (.F.66.( (.7*S ?%*%30 (DS OF 7.COM%A (. S P.6CO*6C*

6.9%S*%O OF MO6. * 1 D.6O9( (.S

S @ OF 1 D.6 O9((.S

92 %(.*%FD 6.SOS FO6 OPDM.*/ C9.6 7O**9..C:S OF-.6%F%.( 7%99S 9*.S* 7D .( OF1S* 6*.6,

93 66A. -.6%F%C*%O OF-.6%F%.( %-O%C.8S 9*.S* 7D.( OF 2 ( 6*.6,

CMG02$00CMG O

CMG02$01

CMG O

CMG02$02CMG O

CMG02&00CMG O

CMG02&01

CMG O

CMG02&02CMG O

CMG02'00CMG

6.*6%.-9 OF 7: A6*..SO

CMG0200

CMG O

CMG0201CMG O

CMG03000CMG O

CMG03100CMG O

CMG03200CMG

CO99.C*%O OF C/(/.1 FO6MSO

S @ OF *O*9 (.

CMG03300

CMG O

*ime %nde+

CMG03301

CMG O

*ime %nde+

CMG03400CMG O

*ime %nde+

CMG03#00CMG O

*ime %nde+

%%*%*%O OF P6OPOS9S FO6 ?6%*.OFF

S @ OF *O*9-9. (. FO6?6%*. OFF

92 6.-%.? ( C.C:COMP9.*..SS OF P6OPOS9 =F%9%S. ( COO6(%*. ?%*COC.6.( A.C%.S FO6 F%9 PP6O-9,

S @ OF *O*9-9. (. FO6?6%*. OFF

93 P6.P6. (6F* P6OPOS9S?%* 99 6.%6.( SPPO6*%A(OCM.*S S P.6 SC.(9.,

S @ OF *O*9-9. (. FO6?6%*. OFF

6.9%X*%O OF ?%*.9((.S/9%%(*%O

S @ OF *O*9 ?%*.9( (.S

92 %(.*%FD P.(%A %SS.S (6.C S.**9.M.* ?%*CS*OM.6S FO6 A.**%APDM.*S,

S @ OF *O*9 ?%*.9( (.S

93 F9F%9M.* OF S.**9.M.*S6.C.( ( FO99O? P FO66.9%S*%O OF PDM.*S,

S @ OF *O*9 ?%*.9( (.S

S @ OF *O*9-9. OF 7A8s (.FO6 6.*6%.-9

M7.6 OF P6O-%S%O9%S6C. C9%MS CO-.6*.( %*OF%9 C9%MS (6%A *. D.6

S @ OF *O*9 O,OF P6O-%S%O9C9%MS 9O(A.(

93 66A%A (OCM.*S FO69O(A%A F%9 C9%MS

S @ OF *O*9 O,OF P6O-%S%O9C9%MS 9O(A.(

@ OF C9%MS S.**9.( O* OF *O*9C9%MS (.

S @ OF *O*9C9%MS (.

CO99.C*%O OF *(S C.6*%F%C*.SF6OM CS*OM.6S ?,6,*,(.

S @ OF *O*9 *(S(.

F%9%S*%O OF P6OE.C*%S6C. S P.6 SC.(9.

93 P6.P6*%O OF %S6C.*.(.6 % 9%. ?%* CO*6C*6.%6.M.*S 30 (DS P6%O6 *OF%9%S*%O OF P6OE.C*%S6C. *.(.6

*imely inputs to unit/corporate finance forinterunit reconciliationof accounts

Preparation of mont!ly cas! collection/verification/ = old = )/! plan andreconciliation plan

CMG03$00 CMG *imely raisin P-C = .6- claims O *ime %nde+

CMG03$01CMG O

*ime %nde+

CMG03&00 CMG dditional claim for e+tra )or; O 6s, Crores

CMG03&01CMG O

*ime frame

CMG03'00 CMG *urn over aainst set completion O @ of budet

CMG0300 CMG *urnover for SS )or; O 6s Crs,

CMG04000CMG O

o, of days

CMG04100

CMG O

6s, Crs,

CMG04200

CMG O

*ime %nde+

CMG04201

CMG O

*ime %nde+

CMG04300

CMG O

*ime %nde+

CMG04301

CMG O

*ime %nde+

CMG04400

CMG O

*ime %nde+

CMG04401

CMG O

*ime %nde+

CMG04402

CMG O

*ime %nde+

CMG04#00CMG O

*ime %nde+

CMG04$00CMG O

-.6%F%C*%O OF P-C 7%99S ?%*%SP.C%F%.( P.6%O(

Preparation = submission of claims fore+tra )or;

*ime ta;en for cas! collection of currentyear billin

9in;in of Payments )it! in 30 days afterreceivin payment receipts from customerend to ensure proper accountin,

*%M.9D 6.-%.? = S7M%SS%O OFMO*9D P6OA6.SS 6.PO6*S *O7O* %*.69 = .G*.69CS*OM.6S< 7D 1S* ?..: OF .-.6DMO*>

93 P6.P6. P6OA6.SS 6.PO6*S S P.6 SC.(9.,<3 (DS 7.FO6.S7M%S%%O>

P6.P6*%O OF M%6 S P.6SC.(9. %C9(%A 76O(O7E.C*%-. = F9S 6.S9*S,

93 *%M.9D P6.P6*%O OF (6F*M%68s

FO6M9*%O OF S*6*.AD FO6F%G%A 7(A.* P6M.*.6S =P6.S.**%O *O MA.M.*

92 *%M.9D P6.P6*%O OF 7(A.*FO6 6.-%.? = P6.S.**%O

93 *%M.9DCO99.C*%O/COMP%9*%O (P6O-%(%A (* FO6 P6.P6*%OOF 7(A.*,




CMG04&00CMG O

CMG04&01CMG O

*ime %nde+

CMG04'00CMG O

CMG0400

CMG O

CMG0401CMG

92 C9OS6. OF PC PO%*SO

CMG0402

CMG O

CMG0#000

CMG O

CMG0#001CMG

92 C9OS6. OF PC PO%*SO

CMG0#002

CMG O

CMG0#100CMG O

@ OF M(6s/S6s/C6s

CMG0#200CMG O

CMG0#300CMG O

CMG0#301CMG O

CMG0#400CMG O

6s la;!s

CMG0#401CMG O

*ime frame

CMG0##00CMG O

o, of pro"ects

CMG0##01CMG O

o, of units commissioned as per 7alancedScore Card

o, of unitscommissioned/o, ofunits planned

*o identify and monitor reuirement ofinputs for all t!e commissionin pro"ects

*imely preparation = monitorin(epartment 7alanced Score Cards


U CO*6C*S C9OS.( ?%*% UUGUUMO*S 6.C:O.( F6OM .GP%6D OF?6*.. P.6%O(< 8GUU M.S $MO*S F*.6 *.C%C9C9OS6.>U

S @ OF *O*9CO*6C* (. FO6C9OS6.

S @ OF *O*9PC PO%*S (.FO6 C9OS6.

93 PDS%C9 = F%C%96.COC%99%*%O/ OF CO*6C*S ( 66A. 6%S. 7%99S (-.6%F%C*%O ?.6. 6.%6.(,


UCO*6C*S C9OS.( 7.DO( UUGUUMO*S 6.C:O.( F6OM .GP%6D OF?6*.. P.6%O(<8GUU M.S $MO*S F*.6 *.C%C9C9OS6.>U


S @ OF *O*9PC PO%*S (.FO6 C9OS6.

93 PDS%C9 = F%C%96.COC%99%*%O/ OF CO*6C*S ( 66A. 6%S. 7%99S (-.6%F%C*%O ?.6. 6.%6.(,


9%%(*%O OF 99 SO6*A.S /(MA.S FO6 .6.C*%O =COMM%SS%O%A OF .%PM.*

SCC.SS 6*. OF (.9%-.6D .G*,O7*%.( F6OM CS*OM.6,

S @ OF -9. OFCS.S S7M%**.(

Meetin emerency/Forced S!ut (o)nreuirements of customers,

@ reuest met ),r,t totalo, reuest received

%dentify = monitor emrency reuirementsof customers

@ emerencyreuirements met

?ar on )astae by salvain Site returnmaterial,

%dentify = monitor !i! value site returnablematerials

Supply completions of pro"ects as pertaret

Prepare = monitor critical supplies reuiredfor completion of pro"ects

@ critical suppliesensured for pro"ectcompletion

CMG0#$00CMG O

*ime %nde+

CMG0#&00CMG O

@

CMG0#'00CMG O

@

CMG0#00CMG O

CMG0$000CMG O

CMG0$001

CMG O

CMG0$100CMG O

CMG0$200CMG O

CMG0$201CMG

92 *O 6.SO9-. *.C%C9 %SS.SO

CMG0$202CMG O

CMG0$300CMG O

CMG0$301

CMG O

*ime %nde+

CMG0$400CMG O

Score

CMG0$401CMG O

*ime %nde+

CMG0$#00CMG O

*ime frame

CMG0$$00 CMG Customer/e) entrants trainin O o of *rainins

CMG0$&00 CMG rranin 69/F* Studies = *estin, O o, of pro"ects

CMG0$&01CMG O

CMG0$'00CMG O

@ of *otal FA%

CMG0$00 CMG liuidation of overdue spares O @ of overdue spares

6eplacement action forre"ection/s!ortae/)ron supply )it!inspecified time



6evie)/ pdatin of documents for %SOaudits


P(*%O OF SP6.S C*9OA.7D .( OF F%6S* 6*.6


93 P6.P6*%O OF SP6.SC*9OA. ?.6. O* -%979.7D .( OF F%6S* 6*.6


Preparation and updation of Productbroc!ures


6.SO9*%O OF CS*OM.6COMP9%*S S P.6 SDS*.M

o of complaints6esolved/<*otal o ofcomplaints>

S @ OF *O*9 O,OF *.C%C9 %SS.S

93 *O 6.SO9-. M*.6%9SPP9D%SS.S

S @ OF *O*9 O,OF M*.6%9 SPP9D%SS.S

%MP6O-.M.* % CS*OM.6S*%SFC*%O %(.G O P6.%(.*%F%.( COMM.6C%9 %SS.S

S @%MP6O-.M.*% CS%

92 %MP9.M.* C*%O P9 FO6%MP6O-.M.* 7S.( O CS*OM.6S6-.D 6.PO6* ?%* % 3 MO*SOF A.**%A S6-.D 6.PO6*



Manain = maintainin :no)ledeManaement Portal

Preparation of 69/F* study reports byspecified date


liuidation of finis!ed oods inventory<FA%>

CMG0$01CMG O

CMG0&000CMG O

@ of total value

CMG0&001CMG O

CMG0&100CMG O

*ime %nde+

CMG0&200CMG

Percentae of installed capacity utilisation,O

@ of utili5ation

CMG0&300CMG C

CMG0&301

CMG C

CMG0&302CMG C

CMG0&303CMG C

CMG0&400

CMG C

O OF MO(.9S

CMG0&401CMG C

O OF MO(.9S

CMG0&#00CMG C

CMG0&$00CMG C

CMG0&&00

CMG C

CMG0&'00CMG C

@ COMP9.*.(

CMG0&00CMG C

@ COMP9.*.(

Preparation of list for critical overduespares by specified date


liuidation of nonmovin/slo) movin/sitereturned modules/ materials

Preparation of !i! value list of nonmovin/slo) movin/ site returnedmodules/ materials by specified date


-endor approval from Customers as persc!edule

C6.*%A (* 7S. OF C6%*%C9%FO6M*%O OF COMP.*%*O6S?%*% SP.C%F%.( *%M.

@ COMP9.*%O OF(*

91 C6.*. FO6M* = (.-.9OPSDS*.M FO6 CO99.C*%O =P(*%O OF %FO6M*%O ?%*% 3MO*S


92 CO99.C*%O OF %FO6M*%O OFCOMP.*%*O6S ?%*% SP.C%F%.(*%M.

@ COMP9.*%O OF(*

93 9F D.69D P(*%O OF%FO6M*%O ?%*% SP.C%F%.( *%M.

@ P(*%O OF (*

*O (.-.9OP MO(.9 FO6 SS.SS%AP6.-9* M6:.* P6%C.9.-.9<P6O(C* ?%S./P6OE.C*?%S.>

92A..6*. ( P(*. (*7S. FO6 7O-. MO(.9

O7*%%A O6(.6S F6OM .?*.CO9OAD/P6O(C*S/S.6-%C.S

S @ OF *O*9O6(.6 7OO: 7(A.*

((%*%O9 7S%.SS S.C6.(*6OA S*6*.A%C *%. P <MO>

S @ OF *O*9O6(.6 6.C.%-.(

P6OC*%-. C*%O *O A.* 7.99%F%.( P6%O6 *O 7%((%A

6*%O OF O OF*.(.6S AO*9%F%.( *O O OF*.(.6S **.MP*.(FO6 9%F%C*%O

COMP9.*%O OF %(.*%F%.(%MP6O-.M.* P6OE.C*S

*%M.9D COMP9.*%O OF %(.*%F%.( %*%%*%*%-. P6OE.C*S

CMG0'000

CMG O

CMG0'100

CMG

.? CS*OM.6S ((.(

O

umber

CMG0'200CMG C

CMG0'300CMG C

@ OF *.(.6S 9OS*

CMG0'400CMG C

CMG0'#00CMG C

CMG0'$00CMG C

@ COMP9.*%O

CMG0'&00

CMG C

CMG0''00CMG C

CMG0'00CMG O

umber oof ne) circles

CMG0000CMG C

*M Score

CMG0001CMG C

CMG0002CMG C

*ime %nde+

CMG0100CMG C

CMG0200CMG C

umber

CMG0300CMG

Completion of :M Pro"ects as per sc!eduleC

*ime %nde+

@ %C6.S. % 6.*.*%O OFCS*OM.6S O-.6 P6.-%OS D.6

6*%O OF O OFCS*OM.6S6.*%.( *O O OFCS*OM.6S6.*%.( %P6.-%OS D.6

(.-.9OPM.* OF SDS*.M 7DSP.C%F%.( (*.FO6 O9%. OFF.6S7M%SS%O


(.*%9.( 9DS%S OF *.(.6S9OS* = 9.6%AS

9DS%S OF *.(.6 .%6%.S O*P6*%C%P*.(

@ OF *O*9.%6%.S O*P6*%C%P*.(

(.-.9OP SDS*.M FO6 CP*6%A*O*9 C*9 P6OE.C* COS* %SP.C%F%.( *%M.


SDS*.M FO6 C%.-%A PP.69.SSCOMM.6C%9 OFF%C.

@ %C6.S. % M6:.*P..*6*%O O-.6 P6.-%OS D.6

6*%O OF *O*9.%6%.S **.MP*.( *O *O*9.%6%.S -%979.

9DS%S OF %S6C. C9%MS(%SS99O?.(

@A. OF *O*9%S6C. C9%MS(%S99O?.(


c!ievin 7usiness e+cellence t!ru8 *Mat (eptt, level







CMG0400

CMG C

CMG0#00

CMG C

CMG0$00

CMG C

CMG0&00

CMG C

CMG0'00

CMG C

CMG000

CMG C

CMG10000CMG C

*ime frame

CMG10100CMG C

*ime frame

CMG10200

CMG C

*ime %nde+

CMG10300

CMG C

*ime %nde+

CMG10400CMG C

CMG10#00CMG C

%mplementation of Special %mprovementPro"ects ta;en under %MP6.SS as persc!edule <6eistration o, = ot!er detailsof pro"ect to be specified in t!e bo+esprovided aainst t!e :6>












(evelopment/ Maintainance and pdationof .6P Systems

Creation = pdation of database for PAMbased monitorin for billin/ cas!collection,

Creatin database for customer8scomplaints reardin critical ualityaspects recordin t!e cause/ remedialaction ta;en and eneratin mont!lyreport,

nalysis of critical points/issue pertaininto important /ma"or contracts includinuality issues )it!in specified time

Study/ analysis and preparation of plan forro)t! of 7usiness for various products byspecified date


Aenerate database for clearin P-C =.6- claims by specified date


CMG10$00CMG C

CMG10&00CMG C

os, trained

CMG10'00CMG C

CMG1000CMG C

CMG11000

CMG C

CMG11100CMG C

CMG11200CMG C

CMG11300CMG C

CMG11400CMG C

CMG11#00

CMG C

CMG11$00CMG O

CMG11&00CMG O

CMG11'00CMG C

time frame

CMG1100

CMG C

CMG12000

CMG C

CMG12100

CMG C

*ime %nde+

Create database of P6.-%OS D.6Sprices of OF SP6.S bu specified date


Provide trainin/ uidance and !elp toContract Manaers in Primavera,

*o prepare a model = create data forbenc!mar;in by specified date


(evelopment of Online CustomerComplaint System by specified date


(evelop system for O9%. 6.C.%P* OF(D 7OO: O, (.*%9 F6OM S%*. *O6%S. M6C %-O%C.S by specified date


(evelopment of system for ContractClosin of s!ort cycle delivery products/spares/ services by specified date


(evelopment of O9%. billin sytem for7O%s by specified date


*o develop a user friendly computerisedsystem to monitor erectability for onoinpro"ects by specified date


Conversion of leacy system applicationsto current tec!noloy )it!in specified time,




%mplementation of bo+)ise onlinedespatc! system by specified date,


%mplementation of online debtorsmanaement system by specified date


analysis of M(6s and ivin proposals forremedial action

UCapability to uote competitively for .PCcontracts(evelopment of (ata ban; formar;et price level

umber of Offers madeto Sectors for S*A based.PC8S,

6oll out of implementation Plan based onPilots of cost effectiveness %nitiatives PSMfor P.( = A*

.nterin into MO )it!-endors as per sc!edule

*o evolve strateic approac! for .PCbusiness toet!er )it! %S and corporateP=(

NCTION KRA MASTER > ,::6>:7

D G G

D G

6.CO6(S

D G G

6.CO6(S

G G

G G

6.CO6(S

G G M

6.CO6(S

G

S P.6 6.CO6(S

G

S P.6 6.CO6(S

CO*6C*/PO

G M G

6.CO6(S

Criti$aKRA)Y3N

S&e$iaKRA)Y3N

;#i-ersaKRA

)Y3N


A B C


6.-..7(A.*/M%6

O6(.6 7OO:/%*.69 O6(.6S

G G

6.CO6(S

G G7(A.*= M%6

G M G

6.CO6(S

G M M S P.6 6.CO6(S

D G G

D G M G

6.CO6(S

D G G M

6.CO6(S

D G Contract/PO

M

6ecords

G 6ecords

G M MContract

G M G

CO*6C*/ PO

G G

6.CO6(S

O6(.6 7OO: /%*.69 O6(.6S

G G 9

P / *.S*

G M G

G 9 G

6.CO6(S

G G M

6.CO6(S

G M G

CO*6C*S

G G M

6.CO6(S

G M

S P.6 6.CO6(S

G G M

S P.6 O6(.6

D M G G

D G M G

6.CO6(S

(6A, S7M%SS%OSC.(9.

CO*6C*S/6.CO6(S

6.-..7(A.*/M%6

D G G M

6.CO6(S

G M M

CO*6C*

G M G

G G M

D M G G

D G M G

6.CO6(S

D G G M

6.CO6(S

D G GM%6

D G G

6.CO6(S

D G G

M%6

G M M

CO*6C*

D G GM%6

D G G

6.CO6(S

D G G

M%6

6.-..7(A.*/M%6

CO*6C*/6.CO6(S

6.-..7(A.*/M%6

M G GM%6/6.CO6(S

G M G

M%6/6.CO6(S

G G MM%6/6.CO6(S

M G GM%6/6.CO6(S

G M G

M%6/6.CO6(S

G G MM%6/6.CO6(S

G G 6.CO6(S

G G

S P.6 6.CO6(S

G G S P.6 6.CO6(S

G G

G G M

G G M

G G

CO*6C*

G G

6.CO6(S

D D M 9 9

M M M6ecords

S P.6 S%*.6.CO6(S

S P.6F%,6.CO6(S

S P.6 F%,6.CO6(S


G Contract

G Contract

M Contract

G M MContract

M M 6ecords M%6

M 6ecords

G M

6ecords

G M G

6.CO6(S

G G M

D G G

6.CO6(S

D G G

6.CO6(S

G G

6.CO6(S

G G

6.CO6(S

G G

6.CO6(S

D D M 9 9

D D D M 9



D Mnit scorecard

G 6ecords

D D M Mnit scorecard

G G

%* SCO6. C6(

G G

G G

9%S* OF CO*6C*S

D G G

%* SCO6. C6(

D G G

D G G

9%S* OF CO*6C*S

G M S P.6 6.CO6(S

M M M S P.6 6.CO6(S

M6ecords

G 6ecords

6ecords

G M M6ecords

6ecords

G M M6ecords

9%S* OF PCPO%*S

9%S* OF PCPO%*S

M 6ecords

D D M 9 9

D D M 9 9

D s per Finance records

D G M G S P.6 6.CO6(S

D G G

S P.6 6.CO6(S

D M 6ecords

G G6.CO6(S

G G6.CO6(S

G G 6.CO6(S

G G

G G

6.CO6(

D D M G GSurvey 6eport

D D G M MPro"ect report

G 9 M

G M M Contract/6ecords M 6ecords

D G M M6ecords

M 6ecords

M M 6ecords



CS*OM.6S*%SFC*%OS6-.D

D G G M6ecords

M M6ecords

D G G M6ecords

M -endor list

M6ecords

G G6.CO6(S

D M G G

6.CO6(S

G G6.CO6(S

G G 6.CO6(S

G G

6.CO6(S

G G6.CO6(S

6.CO6(S

M G6.CO6(S

*.(.6 .%6%.S

M M

M M (.P*, SCO6. C6(

P6O(C*%-%*D%MP6O-.M.* P9

M

6.CO6(S

M

6.CO6(S

D M 6.CO6(S

G6.CO6(S

G6.CO6(S

D G6.CO6(S

G6.CO6(S

6.CO6(S

G6.CO6(S

D M G Gnit /C



D D G G MPro"ect report

D D D 9 M

D M M M


D

Pro"ect report

D

Pro"ect report

D

Pro"ect report

D

Pro"ect report

D

Pro"ect report

D

Pro"ect report

6ecords

6ecords

6ecords

6ecords

D 6ecords

D 6ecords

D 6ecords

6ecords

D 6ecords

D 6ecords

D

6ecords

D 6ecords

D 6ecords

D 6ecords

D 6ecords

D G

D 9 M 6ecords

D 9 M 6ecords

revie)


7ased on .nuiryreceipt

*!e PSM initiativeaims at reducin t!eCycle time forprocurement and t!eains of Purc!asin,

6ecommendation for.PC roup

KRA Remar1s

Prepare system to finalise sc!edule forProduct = Pro"ect,?!ere %aI o,of eventsdelayed/*otal no of events, %bIo days ofdelay/*otal time planned in days

Plan to meet sc!edule reuired by customer,(efine time for eac! event, ?!ere %aI o,ofevents delayed/*otal no of events, %bIodays of delay/*otal time planned in days

Plan to meet sc!edule reuired by customer,(efine time for eac! event, ?!ere %aI o,ofevents delayed/*otal no of events, %bIodays of delay/*otal time planned in days

Proposed uniform measurement over scale of#Q W'0@#/ &0'0@4/ $0&0@3/#0$0@2/40#0@1, Comparison )it! 92 bidder if order)on and 91 bidder if order lost

Proposed uniform measurement over scale of#Q W'0@#/ &0'0@4/ $0&0@3/#0$0@2/ 40#0@1, Comparison )it! 92 bidder iforder )on and 91 bidder if order lost

.vents are i> Finalisation of tec!nical portionii> Finalisation of commercial portion, (efine

o of events is i> Finalisation of tec!nicalportion ii> Finalisation of commercial portion,(efine time for eac! event, ?!ere %aI o,ofevents delayed/*otal no of events, %bIodays of delay/*otal time planned in days

o of events is i> Finalisation of tec!nicalportion ii> Finalisation of commercial portion,(efine time for eac! event, ?!ere %aI o,ofevents delayed/*otal no of events, %bIodays of delay/*otal time planned in days

o of events is i> *ec!nical clarification ii>Commercial clarification, (efine time for eac!event, ?!ere %aI o,of events delayed/*otalno of events, %bIo days of delay/*otal timeplanned in days

Prepare system to finalise sc!edule forProduct = Pro"ect,?!ere %aI o,of eventsdelayed/*otal no of events, %bIo days ofdelay/*otal time planned in days

o of events is i> 91 net)or; ii> 92 net)or;,(efine time for eac! event, ?!ere %aI o,ofevents delayed/*otal no of events, %bIodays of delay/*otal time planned in days

o of events is i> 91 net)or; ii> 92 net)or;,(efine time for eac! event, ?!ere %aI o,ofevents delayed/*otal no of events, %bIodays of delay/*otal time planned in days

.vents are no, of drs reuirin approval,Sc!eduled time s!all be ),r,t eac! dr/a lot ofdr, (efine time for eac!, ?!ere %aI o,ofevents delayed/*otal no of events, %bIodays of delay/*otal time planned in days for allevents

o of events are i> P ii> *est sc!edule,(efine time for eac! event, ?!ere %aI o,ofevents delayed/*otal no of events, %bIodays of delay/*otal time planned in days

o of events are billin brea; up, (efine timefor eac! event, ?!ere %aI o,of eventsdelayed/*otal no of events, %bIo days ofdelay/*otal time planned in days



o of events are no of documents, (efine timefor eac! event, ?!ere %aI o,of eventsdelayed/*otal no of events, %bIo days ofdelay/*otal time planned in days

o of events are no of documents, (efine timefor eac! event, ?!ere %aI o,of eventsdelayed/*otal no of events, %bIo days ofdelay/*otal time planned in days

o of events is o of documents, (efine timefor eac! event, ?!ere %aI o,of eventsdelayed/*otal no of events, %bIo days ofdelay/*otal time planned in days

o of events are no of despatc! clearances,(efine time for eac! event, ?!ere %aI o,ofevents delayed/*otal no of events, %bIodays of delay/*otal time planned in days

o of events are no of bills, (efine time foreac! event, ?!ere %aI o,of eventsdelayed/*otal no of events, %bIo days ofdelay/*otal time planned in days

o of events is i> o of 7A8s and invoices ii>o of documents, (efine time for eac! event,?!ere %aI o,of events delayed/*otal no ofevents, %bIo days of delay/*otal timeplanned in days

o of events is o of invoices, (efine time foreac! event, ?!ere %aI o,of eventsdelayed/*otal no of events, %bIo days ofdelay/*otal time planned in days







o of events is o of tenders, (efine time foreac! event, ?!ere %aI o,of eventsdelayed/*otal no of events, %bIo days ofdelay/*otal time planned in days

o of events is o of tenders, (efine time foreac! event, ?!ere %aI o,of eventsdelayed/*otal no of events, %bIo days ofdelay/*otal time planned in days

o of events are no of reports <identify>, (efinetime for eac! event, ?!ere %aI o,of eventsdelayed/*otal no of events, %bIo days ofdelay/*otal time planned in days

o of events are no of reports <identify>, (efinetime for eac! event, ?!ere %aI o,of eventsdelayed/*otal no of events, %bIo days ofdelay/*otal time planned in days

o of events is o of M%6/6eports, (efine timefor eac! event, ?!ere %aI o,of eventsdelayed/*otal no of events, %bIo days ofdelay/*otal time planned in days

o of events is o of M%6/6eports, (efine timefor eac! event, ?!ere %aI o,of eventsdelayed/*otal no of events, %bIo days ofdelay/*otal time planned in days

o of events is o of products, (efine time foreac! event, ?!ere %aI o,of eventsdelayed/*otal no of events, %bIo days ofdelay/*otal time planned in days





System s!all mean t!e current systemprevalant in t!e unit/reion/business sector

o of events is o of points/issues to beimproved, (efine time for eac! event, ?!ere%aI o,of events delayed/*otal no of events,%bIo days of delay/*otal time planned in days

uestionnaire developed by C to beadopted ,

SP.C%F%.( *%M. C 7. $ MO*S F6OM(*. OF C6.*%O OF SDS*.M

SP.C%F%.( *%M. C 7. # MO*S F6OM(*. OF C6.*%O OF SDS*.M

SP.C%F%.( *%M. C 7. 1 MO* F6OM(*. OF 7.COM%A (.

*O (.F%. .?*.CO9OAD/P6O(C*S/ S.6-%C.S

S*6*.A%C *%.P *O %C9(. E-8S (COSO6*%M

S P.6 6.?6( SC.M. C%6C96 *O7. %SS.(

6.*%.( CS*OM.6 M.S O. ?OS O* P9C.( D O6(.6 O O6COMP.*%*O6S FO6 9S* 3COS.C*%-. *.(.6S FO6 *.P6O(C*/P6OE.C*/S.6-%C.

.? CS*OM.6 M.S O. ?O %S %7S%.SS = -. P9C.( O6(.6 O7.9 F*.6 M%%MM OF 3 D.6S

*%M. F6M. M.S .GP.C*.(COMP9.*%O OF SDS*.M (.-.9OPM.*

C*%O P9 *O %C9(. P6C*%C%AOF 9.6%AS % F*6. *.(.6S

C*%O P9 *O %C9(. P6C*%C%AOF 9.6%AS % F*6. *.(.6S

C*%O P9 *O %C9(. P6C*%C%AOF 9.6%AS % F*6. %S6C.C9%MS

%* <100>

%* <12000>

ne) initiative

*!is :6 )ill be ta;en by ead of nit/Function / (epartment H if covered under MPHand can be assined a )ei!tae upto 100@

s t!ere is no co!esive roup in place toaddress t!is 7usiness H .+tensive efforts aremade to ma;e

s t!is is a company vide initiative and part fot!e balance score card t!e same is to beincluded,

*!is is a part of capability buildin effortemp!asised in balance score card,

<INANCE ACCO;NTS <;NCTION KR


FG00100 FG C D

FG00101 FG O

FG00102 FG C

FG00103 FG C

FG00200 FG O D

FG00300 FG C*ime %nde+

D

FG00301 FG C

FG00302 FG 92 6evie) of operatin results O

FG00303 FG O

FG00400 FG O

@ reports delayed

KRAT+&e

;#it o"Meas%reme#t

Criti$aKRA)Y3N

Creatin a databan; of post uditueries/ issuesH latest ccountinstandardsH updations of accountinpolicy = manual and ccount closininstructions to eliminate ualifications instatutory/CA audit


93 Consolidation of (ata on past years/ualification and issues/relevantaccountin standards applicable,%mplementation of advice and feedbac;


92 nalysis of (ata receipt/classification / codification and creationof (ata 7ase,6evie) and action onfeedbac;,


91 .valuation of issues/ decide onimprovement advice for correctiveaction and ensure compliance t!rou!feedbac; and continuous updation andmonitorin


*imely Finalisation of ta+ audit report)it!out adverse comments


?eb enablin of financial data flo)bet)een 7.9 divisions

93 (evelopment of soft)are and t!eCompilation for lin;in trial balance foruarterly operations )it! Corporate



91 nalyse t!e reasons for variance andsubmit for 7oard[s approval anddisseminate t!e decision of t!e 7oard


*imely completion of Mont!ly / ly / nnual ccounts

FG00#00 FG C

*ime %nde+

D

FG00$00 FG O

@ reports delayed

D

FG00$01 FG O

FG00$02 FG O

FG00$03 FG O

FG00&00 FG O

FG00&01 FG O

FG00&02 FG O

FG00'00 FG O

FG0000 FG O

FG0001 FG C o,of (ays

FG01000 FG O

FG01001 FG 92 cturial -aluation and finalisation O

FG01002 FG O

of financial parameters <includinoperatin results> for plannin/ capitalbudetin and evaluation of impairmentof assets/ etc,

Completion of statutory audit / uarterly9imited revie) )it!in a specified time,

93 Preparation of sc!edules/ -aluationof FA and ?%P/9in; s!eet preparation


92 C!ec;in up by %nternal udit/ vettinby Statutory udit /udit under Sec$1<3>


91 6evie) of %nitial observation/ ma;innecessary c!anes and udit reportFinalisation


(eviation from trly/ !alfyrly/ annualunaudited publis!ed results )rt S.7%norms


92 Compilation of deviation )it!reasons


91 nalyse and submit t!e report toS.7% after due approval )!erevernecessary and disseminate informationfor future compliance


6eduction in time ta;en for %nternitreconciliations )it!in specified no, ofdays from final interunit meet


ppointment of Statutory 7ranc! =Forein uditors by C=A and fi+ationof t!eir remuneration )it!in specifiedtime, ppointment of auditors for limitedrevie) = cost audit and fi+ation of t!eirremuneration,


%nteraction and Finalisation of detailed udit Plan and Sc!edule of udit

(ata collection and processin )it!inspecified time in respect of Aratuity/Medical = 6etirement benefits



93 Collection of data and processin)it!in specified time


FG01100 FG C D

FG01200 FG C D

FG01201 FG O

FG01202 FG O

FG01203 FG C

FG01300 FG C D

FG01301 FG C

FG01302 FG O

FG01400 FG O*ime %nde+

FG01#00 FG O

FG01#01 FG O

*ime %nde+

FG01#02 FG O

*ime %nde+

FG01$00 FG O

FG01$01 FG O*ime %nde+

*ransformation of ccountin System toS AP in staes


%ntroduction of system for compilinsc!edules for 7alance S!eet items andprofit and loss account items andcontinuous upradation andmodification


93 6evie) of accounts loical roupin/development of soft)are for lin;in ofaccount !ead )it! roupin/ listin oft!e Sc!edules,


92 6evie) t!e system c!ec; t!ecorrectness of roupin/ ensureperiodical upradation,


*o develop a system for concurrent7oo;in of %ncidental c!ares for-aluation of 6eceipts<S6-s>by specifieddate,


Maintenance and uradation of systemfor semental accountin in terms of ccountin Standards 1&,


93 %dentify t!e sements/ roupin ofvarious account !eads for sements/develop soft)are/ lin;in account !eads)it! t!e semental roupin,


92 6evie) t!e systems ensurecorrectness of classification andaccountin,


Settlement of %nternal udit Points = udit ueries

Settlement of Outstandin % Paras /(raft Paras t!rou! replies at uditCommittee Meetin of Aovt, udit andt!ru discussions )it! 6Os


92 Compilation of outstandin %6 Parasand finalise reply for udit Committee

91 Settle t!e Paras )it! uditCommittee

Preparation = %mplementation of nnual %nternal udit Proramme

@ of completion ofCorp,*arets

92 *imely completion of audit assinedand issue of audit report

FG01$02 FG O

*ime %nde+

FG01&00 FG C o,of studies

FG01&01 FG O

FG01&02 FG O

FG01'00 FG O bsolute amount

FG0100 FG O

FG0101 FG C

FG0102 FG C

FG0103 FG 91 6evie) and implementation O

FG02000 FG C

FG02001 FG C

FG02002 FG C

FG02100 FG C

FG02200 FG O

FG02300 FG C

91 pproval of audit proram from(ir<F> / 79C and ensure completion of100@ audit proram and feedbac; to79C on important % Paras

Procedure / System Studies and%mprovement on recommendation of9C and 79C durin %nternal udit

92 %dentification of )ea;ness in system /procedure and recommendmodifications / improvement


91 6evie) t!e system study report andensure compliance )it! due approval


Specific Savins effected based onfindin of %nternal udit

Computerisation of 7an; 6econciliationand manually fine tunin to enablecomplete 6econciliation = avoidbloc;in of funds,


93 (evelop soft)are to matc! entries ofCompany[s ban; boo; )it! t!at of7an;[s ban; boo; andidentify/cateorise t!e mismatc!es


92 Follo)up and settle t!e mismatc!es)it! ban; and corrective action



(evelopment of system for periodicalrevie) of various elements of )or;incapital to facilitate decision ma;in andreduction in )or;in capital


92 (evelopin soft)are for variouscomponents of ?or;in Capital


91 System for %nteratin variouscomponents of ?or;in Capital tofacilitate decision ma;in


%mprovement in System for Online7udetary control of Misc, .+penses ,


Preparation of MO performanceevaluation alternatives = ad"ustmentsfor ratin improvement to best possible<if necessary>


.volvin a System for .- as a reularperformance monitorin measure )it!intime specified


FG02301 FG C

FG02302 FG O

FG02400 FG O D

FG02401 FG O

FG02402 FG O

FG02403 FG O

FG02#00 FG O

FG02$00 FG O

FG02&00 FG C D

FG02&01 FG C D

FG02&02 FG 92 nalysis of (ata )rt udit %ssues O D

FG02&03 FG O @ Completion D

FG02'00 FG C D

FG0200 FG C

92 pdation of template for compilationof .- and also at!erin information


91 nalysis and preparation ofperformance report


Preparation of budet / flas! results,pdation of systems for preparation ofbudet / flas! reports,


93 Collection/ compilation of datat!rou! system interation


92 nalysis of data and preparation of7udet/flas! formats


91 6evie) of system deficiency andimprove after considerin t!esuestion by feedbac; and finalise forpresentation to 7oard


%mprovement = Maintenance of (ata7an; for Finance and onFinancialparameters and circulation of trends forlast 10 years to facilitate decisionma;in,


*imely submission of information forMO / Scorecard


Creation of a compendium of past%ssues/ decisions ta;en etc for referencein future to avoid ree+amination


93 Compilation of (ata on past %issues/ decisions ta;en etc



91 .valuation of s!ortlisted udit %ssues)it! a focus on avoidin t!eir repetition

Cost system improvement foridentifcation of cost at(/product/pro"ect and allocation ofcommon e+penses on rational basis


Computeration of cost accountinrecords/forms and complyin )it! t!ecost accountin rules


FG03000 FG O @ reduction

FG03100 FG C

FG03200 FG C

FG03300 FG C

FG03400 FG C

FG03#00 FG O 6s in 9a;!s

FG03$00 FG C

FG03&00 FG O

FG03'00 FG Preparation of system audit manual O

FG0300 FG O

FG04000 FG C

FG04100 FG O

6evie) of sundry creditors8 old balancesand reduction t!ereof <reduction inopenin balance of more t!an 3 years8old outstandin>

%ntroduction of systems audit byen!ancin s;ill of t!e internalauditors/ne) soft)arepac;aes/trainin/ cross functionalteams

umber of systemaudits conducted

(evelopin a system to monitor pensioncases of transferee employees for easytransfer of pension account from onereion to ot!er and to facilitatefinalistaion of pension cases


%mprovement in system of customercollection at site and accountal t!ereofincludin coordination )it! customer for*(S certificate/ concessional forms atsite


Facilitation of financial systemupradation from e+istin platform to.6P platform by planneduidelines/user manuals and datatransfer for s)itc!over/initialisation


%ncrease in effective utilisation ofcompany8s resources from %nternal uditfindins i,t,o, absolute amount ofmiscellaneous income

System for effective manaementrevie) and monitorin of all type of 9Cs


pdation of manuals pertainin toaccounts and finance function



Facilitate uic; decision of vendorreistration by evaluatin financialsoundness and recommendationst!ereof )it!in specified time


%mprovement in system for monitorinfi+ed assets movement


?eb enabled Forein .+c!ane.+posure %nformation System


FG04200 FG O

FG04201 FG O

@ plans delayed

FG04202 FG O

*ime sc!edule

FG04300 FG O bsolute mount

FG04301 FG C

FG04302 FG C

FG04303 FG C

FG04400 FG O

FG04#00 FG O

FG04$00 FG O

FG04$01 FG O

FG04$02 FG O

FG04$03 FG O

FG04&00 FG O

FG04'00 FG O

6eduction in interest cost and financialc!ares, Monitorin and revie) of ban;c!ares for t!eir rates = applicability,

6eduction ),r,tprevious year

reparat on o ro n cas n o)outflo) plan on mont!ly basis as persc!edule for ensuin uarter91 Matc!in inflo)s and outflo)speriodically )it! pro"ections as persc!edule and deploy / borro) atoptimum rates

nalysis of information relatin to Fore+and Financial Mar;ets and updatinmanaement for ta;in importantdecisions li;e For)ard Covers/ Options/S)aps etc

93 Collection of mar;et data ande+posure of 7.9 as per time sc!edule

*ime Sc!edule asper policy

92 6evie) of movements in t!e mar;et)it! respect to benc!mar; rates andsubmit detailed analysis of ris;s and itscoverae


91 (ecide to cover t!e ris; )it!appropriate ban;er


Savins in import / e+port bills t!rou!better FO6.G rates t!rou!neotiations )it! different ban;ers

@ of imports/e+ports,

*imely filin of online trade returns forensurin eliibility criterion for import /e+port

@ returns filed)it!in due date

ssessment and Finali5ation of Fund7ased and onFund 7ased 9imitst!rou! consortium of ban;ers )it!inspecified time at an optimum cost


93 Collection and compilation of data forvarious facilities


92 6evie) of data and prepare t!e casefor various limits in standard formatsprescribed by t!e ban;


91 Finalise t!e terms and conditions/limits/ rates/performance analysis ofban;s and s!are amon t!e ban;s


Optimum utili5ation of Fund/onFund7ased limit to facilitate reduction ininterest and ban; c!ares

o, of delays onaccount of nonavailability of limits

*imely revie) )it! consortium of ban;s)it!in specified sc!edule ,


FG0400 FG O D

FG0#000 FG C %nterest %ncome D

FG0#100 FG O D

FG0#200 FG O 6atin Obtained

FG0#300 FG O Funds rraned

FG0#400 FG C *ieups completed D

FG0##00 FG System for .6emittances to Suppliers C D

FG0#$00 FG O

FG0#&00 FG O

FG0#'00 FG C

FG0#00 FG O

FG0$000 FG O

FG0$100 FG C

FG0$200 FG O

.valuation of 9ease Finance Proposalfor carryin out costbenefit analysisover outri!t purc!ase

o, of delays onaccount of nonavailability of limits

Ma+imise return at minimum ris; forcompany8s surplus funds by %nvestment

nalysis/ submission and obtaininsanction from ban;s/F%8s for pro"ectfinancin of customers

Sanction letter atoptimum rate

*imely Obtainin 7est Credit 6atin for7.9 from 6atin encies

rranin 9on*erm funds at optimumrates

Specialised financial arranements li;e.uity/ (isinvestment/ (ividend PolicyEointventure / .+port Credit etc


*imely arranin of 7an; Auaranteesfor customers

o,Of days fromreuest

*imely remittance of funds to overseasoffices / sites to avoid !oldup inoperations

o, of complaintsreceived fromoverseas offices /sites

%mprovement in system for *imelypreparation of statement of customerallocation and preparation of mont!lyaccounts under centralised cas! creditsystem


(etermination of advance ta+ liability "udiciously )it! reference to budetedfiures and payment t!ereof )it! a vie)to avoid %nterest / Penalty

%nterest savins in bsolute amount

(evelopin format for collectininformation for ensurin availment of ta+concessions and timely finalisation /submission of income ta+ and )ealt!ta+ return


(evelopin data ban; for timelysubmission of relevant information fore+peditious completion of assessment /ueries by %* deptt,/.+cise/Central.+cise/Sales *a+/Service *a+ <?it!inone mont! of receipt of letter fromrelevant deptt, >


Collection/remittance/assessment of*(S


FG0$300 FG O

*ime %nde+

D

FG0$301 FG O

*ime %nde+

FG0$302 FG O

*ime %nde+

FG0$400 FG C

FG0$#00 FG C

*ime %nde+

FG0$#01 FG O

*ime %nde+

FG0$#02 FG O

*ime %nde+

FG0$#03 FG C

FG0$$00 FG O

FG0$&00 FG C

FG0$'00 FG O

FG0$00 FG O

FG0&000 FG O*ime %nde+

*imely collection of .+port %ncentiveclaims

93 Collection of PC and lodement ofclaims )it!in time sc!edule and obtainapproval of claims,

92 (emand from E(AF* to (AF* forfund allocation aainst approved claimsand et t!e fund allocated from (AF*

?eb enabled system detailin t!eformats for realisation of e+portincentives by specified date


*o introduce a system to ensuresupplier / sub vendor avail e+portincentive benefit for terminal e+cise duty/ duty dra)bac; to avoid initial cas!outflo),

93 )!ile scrutinin t!e purc!aseproposal/ identify t!e Pos )!ere Pro"ectimport benefits are available/ evaluatet!e porposal to ensure t!e supplier / subvendor avail t!e concessional benefits,

92 6evie) Purc!ase Order and c!ec;t!e benefits are claimed as per .G%MPolicy,

Creatin database of on movin =slo) movin items as per corporateuidlineHeneration of report andcomparision )it! departmental balancescore card on mont!ly basis,

@ reduction )rtOpenin balance

.ffective !andlin of ppeals before ppellate and settlement t!ereof

o of appealssettled anddisposed in 7.98sfavour

pradation and Maintenance of%ntranet site for interactive resolution of Qi> .+im Policy Q ii> Customs (uty Q iii>Service *a+ iv> Sales *a+Jv> .+cise (utyHvi> %ncome *a+


Providin online clarification on %ndirect*a+ation to business sectors/nitst!rou! email/%ntranet


9iaisin )it! ministries on problemfaced by t!e nits and e+peditiousresolution of suc! issues

Percentae ofissues resolvedover total issues

Completion of *a+ ssessment Q %*/.+cise/ Sales *a+/Service *a+

FG0&001 FG O

*ime %nde+

FG0&002 FG O

*ime %nde+

FG0&100 FG O

FG0&101 FG O

FG0&102 FG O

FG0&103 FG O

FG0&200 FG O D

FG0&300 FG O

FG0&400 FG C

FG0&401 FG C

FG0&402 FG C bsolute mount

FG0&#00 FG C

FG0&$00 FG vailment of C.-* )it!in due date O 9oss of MO(-*

FG0&&00 FG O o,Of Paras

93 Compilation of necessary data fromunits/consolidation and preparation ofreturn in format

91 6evie) and analyse t!e data )rtcompliance/adeuacy and accuracy andsubmit t!e return offer clarification /details and follo) up for assessment

6efund / Claims settled pertainin to(irect/ %ndirect *a+es

@ of total pendinclaim amount

93 Compilation of data for supportinclaims and refunds as per return


92 nalyse and ensureconformance/arranin e+pert opinionsin case of disputes/correctness andvalidity of claims


91 6evie) and submit t!e claims in timeand e+pedite refunds by successfullydefendin )it! %* aut!orities


Submission of Statutory 6eturns )it!inspecified time limits as per respectivestatute

@ submissionsdelayed

6eplies to ueries from ta+ aut!orities Q%*/ .+cise/ Sales ta+/Service *a+ )it!inspecified days from date of receipt ofuery

@ replies )it!inspecified time

%ntroducin a system for ta+ plannin indirect ta+es by specified date


93 Find out t!e areas forimprovement and collectin t!erelevant data for furt!er process


92 nalyse t!e data and refer t!erelevant case loss and ta+provisions, Prepare t!eassessment/refund claims returnsubmissions etc for submittin sameto t!e ta+ Officials,

Online Compendium of*ribunal/Supreme Court "udments on(irect and %ndirect ta+ mattersbyspecified date


6eduction in dverse Comments C.6= .+cise udit

FG0&'00 FG Submission of Final .+cise 6eturn, O

FG0&00 FG C Frei!t saved

FG0&01 FG O Frei!t saved



FG0'000 FG O @ of sales value

FG0'100 FG O

FG0'200 FG O

FG0'300 FG O D

FG0'400 FG System for cost estimation C D

FG0'401 FG C

*ime %nde+

FG0'402 FG C

*ime %nde+

FG0'403 FG 91 dvise corrective action C *ime %nde+

FG0'404 FG C

*ime %nde+


*o uprade t!e system to avoidtransport and !andlin c!ares/ cycletime reduction/ for input sent tosubcontactors in consultation )it!e+cise department,

93 %dentify t!e oods of t!esubcontactors for )!ic! no furt!ermanufacturin activity is reuired at ourfactory in consultation )it! ncillary(evelopment,

92 *o approac! .+cise (epartment fornecessary permission by submittinreuire documents / forms / report etc,

91 (iscuss )it! t!e Commissionor forettin speedy approval for eac!financial year,

vailin of Concessional *a+ in Salesin course of %mports / Ot!ers

Finalisation of *a+ Provision andad"ustment of deferred ta+ and provisiont!ereof in accounts


*imely computation/ creation and)it!dra)al of Forein Pro"ect reserveunder %* ct )it!in specified time of nnual ccounts


Computation of (eferred *a+ ssetsand 9iabilities



93 Collect / estimate cost details forvarious components under variouscodes/ collection of actual cost data andpreparation of cost statement andfurnis!in t!e same to 7usiness sectorsas per S&

92 nalyse t!e actual cost )it! estimateto find out t!e reason for variance

(evelopment of system for automaticComputation of (irect labour !our rateHenineerin rates and over!eadrecovery rates and t!eir reconciliation)it! financial records,

FG0'#00 FG O o, of comments

FG0'#01 FG O

FG0'#02 FG O

FG0'#03 FG O

FG0'$00 FG ?eb .nabled S& accountin system C D

FG0'$01 FG 92 %nteration of inputs from ot!er depts C

FG0'$02 FG C

FG0'&00 FG C

FG0'&01 FG C

FG0'&02 FG 92 nalyse ris; visBvis return C

FG0'&03 FG C

FG0''00 FG %mplementation of SS O

FG0'00 FG O o,of C6 D

FG0000 FG O

FG0100 FG O

FG0200 FG O

6eduction in o,of cost auditcomments,

93 Collection and compilation of costaudit comments


92 nalyse comments/ c!ec; from costrecords and ive suestions forimprovements


91 6evie) of analysis and t!eimplementation of selected suestions




91 (esinin inputs and outputs and t!esystem


Optimise return on investment ofratuity / PF trust funds

@ increase overAovt, of %ndia 7ond%nterest 6ate

93 6evie) of directory of approved fundmanaers and collection of uotationsand compare it )it! mar;et rates )it!inprescribed time sc!edule



91 Select proper investment )it!respect to overall portfolio ob"ective



*imely Submission of 6eport andCompliance of PF ct

Completion of annual a/cs of PF *rust /Aratuity /cs )it!in due date andissuance of PF statement


7ul; filin of %ncome *a+ 6eturns ofemployees by specified date


umber of errors in disbursements as a@ of number of employees

@ reductioncompared toprevious year

FG0300 FG C

FG0400 FG O

FG0401 FG C

FG0402 FG O

FG0#00 FG O

FG0$00 FG C @ reduction

FG0&00 FG C @ reduction

FG0'00 FG O

FG000 FG C 100@ realisation

FG001 FG O

FG002 FG O

System for On9ine information foremployee related payments


Systematic follo) up and Facilitation forrealisation of sundry debtors includinliuidation of Old and ?it!!eld o/s byfurnins!in of necessary information tocommercial for reconciliation andsettlement

@ reduction )rtopenin balance,

93 Preparation of ae)ise analysis ofstatement and update data/additionalinformation for reconciliation,

@ reduction )rtopenin balance,

92 revie) meetin )it! customer andreconcile t!e difference to enable earlysettlement of outstandin,


Facilitatin t!e Collection of *(Scertificates and ccountal t!ereof forclaimin credit

onclaimin *(Scertificate [ inabsolute value

6eduction in averae cycle time for6aisin of invoices on customer

6eduction in averae cycle time for finalContract price reconciliation to facilitateraisin of final bill on customers

Facilitate Collection of ConcessionalSales *a+ Forms fromCustomer/Suppliers,

.+tra amt paid dueto noncollection

(evelop data ban; on customercontract terms and conditions foroptimisation of revenue realisation andimprovement in future contracts,

93 Study t!e terms and condtions of t!econtract/ identify terms of t!e financeimplication, Compile and analyse t!edata,


92 6evie) t!e data/ obtain clarificationfor ambious terms and conditions,.nsure realisation/ suestimprovement in terms and conditions forbetter realisation of revenue in e+isitincontracts as )ell as future contracts,


FG10000 FG O

*ime %nde+

FG10001 FG C

*ime %nde+

FG10002 FG C

*ime %nde+

FG10100 FG O

FG10200 FG O D

FG10300 FG C D

FG10301 FG C

*ime %nde+

FG10302 FG C

*ime %nde+

FG10303 FG C

*ime %nde+

FG10400 FG O

FG10401 FG C

FG10402 FG C

FG10403 FG C

Continuous revie) of 7illin 6ateSc!edule to optimise ca! in flo)toet!er )it! accommodatin t!e totale+cise duty payments over t!e entiresupplies,

93 Periodical compilation of data onbillin/ compare )it! estimated rate/suest for rate revision,

92 6evie) t!e suestion c!ec; t!edata/ interact )it! t!e Commercialroup to revise t!e rate per ; andobtain approval from t!e customer,

6eduction of 7an; Auarantees forproportionate e+ecution of )or; aainstadvances from customers

6eduction inAuarantee

Maintenance of system for identifyine+pired 7an; Auarantees andfacilitatin return t!ereof


Maintenance and improvement ofsystem t!at )ould reduce time cycle inpassin of suppliers bills/servicebills/frei!t bills and any ot!er bills


93 6evie) t!e e+istin System, %dentifyareas in )!ic! delys are ta;in placeand submit report to section !ead,

92 nalyse t!e reason for delay/ identifyt!e causes/ suest for elemination offactors t!at causes delay/ submitrecommendation,

91 6evie) t!e recomandation/accept/modify t!e recommdation andensure implementaion,

System to recover 9( imposition fromsuppliers


93 (evelopment of suitable Soft)arelin;in S6- and Purc!ase Order findinout t!e delay in supply calculatin t!e9(


92 6evie) t!e soft)ar developed.nsure recovery of 9( from payment


91 Periodical 6evie) for t!eeffectiveness of t!e system as )ellas recovery of t!e 9(


FG10#00 FG C

FG10#01 FG C

FG10#02 FG C

FG10#03 FG 91 6evie) t!e system effectiveness C

FG10$00 FG O

FG10&00 FG O

FG10'00 FG C

FG10'01 FG O

FG10'02 FG O

FG10'03 FG 91 6evie) and pprove as per (OP O


D

FG11000 FG O @ of e+pirin 7As,

FG11100 FG utomatic 7ill passin t!rou! system, C

FG11101 FG C

FG11102 FG C

FG11200 FG C

Maintenance and improvementofsystem for interation of issue andaccountal of Concessional sales ta+forms


93 (evelopment of Soft)are forcompilin Purc!ase Order informationreuirin 8C8 Form issue,


92 %mplementation of system and issueof 8C8 Form



Cycle time reduction for %ssue of *(SCertificates under %ncome*a+ ct,

o,of days fromyear end

Final Material ccountin Statementfor material lyin )it! subcontractorsand 6ecovery

o of days from t!e "ob completion ,

Cycle time reduction in Passin of subcontractor 6unnin and Final 7ill


93 (etailed scrutiny and c!ec;in )it!contract = ot!er relevant records

v o, of daysfrom submission ofbill

92 6evie) of passed amount )rt torecords and approve as per (OP



*imely remittance of statutorydeductions/ collections

7an; uarantees rene)ed/ loded forclaim before e+piry <applicable tosupplier/ subcontractor8s 7A>


93 %dentify areas for computerisation/sudy t!e system/ develop t!e soft)are,


92 6evie) t!e functionin of t!esystem/ improve/ modify on a continousbasis,


6evie) and 9iuidation of dvancesand deposits paid to Suppliers/depositsto various aut!orities

@ of 9iuidation ontotal advanceoutstandin formore t!an one year

FG11300 FG C

FG11301 FG C

FG11302 FG C

FG11400 FG C

FG11401 FG C

FG11402 FG C

FG11#00 FG O

FG11$00 FG C

FG11&00 FG C

FG11&01 FG C

FG11&02 FG C

FG11&03 FG C

FG11'00 FG C reas dded / *ime D

FG1100 FG C D

%ntroduction of computerisedmeasurement boo; for Civil / .lectrical?or; to reduce cycle time in preparationand passin of 7ills,


93 Study t!e e+isitin system/ developsoft)are in consultation )it! Civil /.electrical (epartment


92 6evie) t!e System to ensure cycletime reduction,


(evelopin online system for collectionof revenue li;e rent/ )ater c!ares/electricity c!ares/ s!op rent/ to enableuic;er realisation of revenue,


93 6evie) t!e e+istin system/ developt!e soft)are in coordination )it! 6<.state adminstration>


92 6evie) t!e system developed toensure information inforation availableon online and for correctness of data,


6eduction in openin balance ofsuspense !ead by periodical revie)

@ reduction overlast year

6evie) of PS9 from t!e end of mont!for price trend analysis for decisionma;in in respect of procurement andsales estimation


6eduction in %nsurance Premiumt!rou! systematic study of t!e insuredproperty/ ris; needed/ fire preventionmeasures and effective neotiation,

@ of total insuredvalue compared toprev, year

93 Compilation of %nsurance Propertyclasification of property identification ofris; report of t!e fire prevention systemtabulation of rates


92 6evie) t!e list of property in t!e ris;to be covered analyse t!e rate neotiateput up recommendation


91 6evie) t!e recommendationneotiate if necessary approve t!eproposal,


%dentification of e) reas of %nsuranceneeds at an optimum premium on time

System / Procedure for *imelyarranement of %nsurance Coverae


FG12000 FG O

FG12100 FG O

FG12200 FG Stoc; verification )it!in specified time O *ime %nde+

FG12300 FG C

FG12301 FG C

FG12302 FG C

FG12400 FG C

FG12#00 FG Completion of special assinments C*ime %nde+

FG12$00 FG C

FG12&00 FG C

FG12&01 FG C

FG12&02 FG C

FG12&03 FG 91 ction for improvement C

FG12'00 FG C

%nsurance claim settled as @ of finalclaim loded

@ value ofinsurance claimamount,

6eduction in unpriced Stores 6eceipt-ouc!er

@ ),r,t, total no, ofS6-s

Mec!anisation of Fi+ed sset-erification system by introducin 7arCodin system for all euipments <Fi+edassets> to ensure 100 @ verification,


93 list out all plant and euipment forbar codin pastin bar code in alleuipments/ verify t!e assests )it! t!e!elp of t!e barcode reader lin;ed )it!t!e computer,


92 6econcile t!e difference and ta;eappropriate action for nonreconcileditems,


Cost 6eduction in Material/ %ndirectMaterial / SubContractin = )ar on)astaes due to Finance %nitiative

%ncrease in @ ofsavins of *otalMatl cost / subcontcost over Pr,Dear

Savins t!rou! productivityimprovement pro"ects of financedepartment

bsolute -alue 6s,in la;!s

%dentification of Critical %mprovement reas t!rou! %nternal Perceptionsurvey of employees / %nternalcustomers

o,of reasidentified andareed

93 Prepare survey uestionnaire andet response


92 nalyse t!e survey report/ prepareareas for %mprovement



%mprovement of system to enable cycletime reduction in clearance of purca!seproposal and ot!er proposals forfinancial concurrence

6eduction in avno, of days )rtprevious year

FG12'01 FG C

FG12'02 FG C

FG1200 FG C

FG13000 FG C

FG13100 FG O o,Of ?/S!ops

FG13200 FG O

FG13300 FG O 6O%


D

FG13#00 FG C

*ime %nde+

D

FG13$00 FG C D

FG13&00 FG O @ D

FG13'00 FG O @ D

93 Compile procedure uidelines issuedby various aencies and classify t!em,Preparation of c!ec; list )rt to prevailinuidelines and scrutiny/ )!ere (OPprovides concur,


92 6evie) and accord concurrence asper (OP


umber of man !ours saved t!rou!computerisation,

*aretted Man !oursaved

%mprovement of *ender conditions<A*C> for cost reduction/ improvedservice and ris; mitiation by specifieddate


?or;s!ops/*ec!nical forum discussionfor addressin issues li;e ccountin/*a+ation/ uditin/Fiancial/9eal/ 6is; Mitiation and costmanaement

Completion of arbitration cases )it!int!e specified time

@ completion ),r,ttotal

.valuation of Capital %nvestments[ visBvis (P6

.valuation of capital proposals forpreparation of nnual Plan,

Compilation and submission t!rou! a)eb enabled M%6H data of sector)ise/pro"ect )iseH order receipt/ e+ecution =outstandin positionH for t!e purpose ofreconciliation of orders received =outstandin in t!e records of 7usinesssectors = units

6evie) and implementation of e) /revised accountin standards / c!anesin S.7% uidelines / Companies ct )it!respect to its impact on 7.9s resultsand development = issue of uidelines /clarifications by specified date,


6eply to Aovt, udit ueries/ %nspectionreport paras/ ction *a;en 6eports etc,furnis!ed )it!in specified time <2)ee;s>


FG1300 FG O

*ime %nde+

D

FG14000 FG O

*ime %nde+

D

FG14100 FG O D

FG14200 FG O Score D

FG14201 FG O

*ime %nde+

D

FG14300 FG O

FG14400 FG C *M Score D

FG14401 FG O D

FG14402 FG C

*ime %nde+

D

FG14#00 FG O D

FG14$00 FG C umber

FG14&00 FG C*ime %nde+

D

FG14'00 FG C

FG1400 FG C

FG1#000 FG C

*imely inputs to unit/corporate financefor interunit reconciliationof accounts






%ncrease in no, of active uality Circlesin t!e deptt,

umber of ne)circles









%mplementation of Special %mprovementPro"ects ta;en under %MP6.SS as persc!edule <6eistration o, = ot!erdetails of pro"ect to be specified in t!ebo+es provided aainst t!e :6>






FG1#100 FG C

FG1#200 FG C

FG1#300 FG C

FG1#400 FG C 6s in 9a;!s

FG1##00 FG O

FG1#$00 FG C

FG1#$01 FG O

FG1#&00 FG C

FG1#'00 FG C D

FG1#00 FG C







Correction in turnover/ Profit due totimely pointin out of errors inaccountin entries in sc!edule audit,

-erification and vettin of ?rite offproposals/ Productivity improvementpro"ects <more t!an 10 la;!s> / Aratuity /ot!er assinments referred to %,


(evelopment of system for issue ofuarterly financial status reports forpro"ectsH calculation of actual en andtss !ourly rates for previous year andpredetermined en and tss !ourlyrates for current financial year,


updation of pro"ects masterH outlaymaster and budet master to facilitatefsr run,


(evelopment of system for6econciliation of admitted accounts andcas! receipt control accounts,


System for timely submission of e*(S<uarterly/nnually> for %ncome *a+and .mployment *a+ 6eturn


(evelopment of system for automaticpdation of fi+ed assets records andpreparation of depreciation sc!eduleinline )it! relevant ccountinstandards,


FG1$000 FG O

FG1$100 FG Preparation of systems audit manual C

FG1$200 FG C D

FG1$300 FG O

FG1$301 FG O

FG1$400 FG O o, of comments D

FG1$#00 FG 6evision of %nternal udit Manual C

FG1$$00 FG C

FG1$&00 FG C

FG1$'00 FG C

FG1$00 FG O

FG1&000 FG C

FG1&100 FG C

%dentification of )ea;nesses in system /procedure and recommendedmodification /improvement


o, of days delayedfrom sc!eduled



MO%*O6%A CCO*%A OF.GP.(%*6. 7OO:.( *OP6OE.C*S %(.*%F%.( (.6 CCO*%A S*(6( 2$

O, OFP6OE.C*S

%(.*%FD%A P%6S ( O7*%%AES*%F%C*%O FO6 %C9S%O (6.*.*%O (.6 S2$

O, OFP6OE.C*S =-9.

Comments by Statutory uditors onadeuacy of coverae by %,


(evelopin a system by specified datefor capturin comments of Statutory uditors on adeuacy of coverae by%,


(evelopment of template/applicationpac;ae by specified date forpreparation and issue of % 6eportHmonitorin/trac;in and disposal of t!ereport para )ise,


%ntraet site development by specifieddate for status of ?or;s 7ills ivindetails of PartyH ContractH etc, incoordination )it! Computer (eptt


(ata collection and timely6emittance /6eimbursement ofStatutory deduction /court attac!mentand ot!er out side Financial ency/7an; /ousin FinanceCompanies/Club/Socities payments)it!in specified time

@ remittances/reimbursementsdone )it!inspecified time

(evelopment of system for onlinePriced store leder by specified date


(evelopment of online System for 7an;uarantees accepted by 7.9 fromFabricators by specified date,


FG1&200 FG C

FG1&300 FG O

FG1&301 FG O

*ime %nde+

FG1&400 FG O @

FG1&#00 FG O Savin in 6upees

FG1&$00 FG C

*ime %nde+

FG1&$01 FG O

*ime %nde+

FG1&&00 FG O

*ime %nde+

FG1&'00 FG O uditors perception

FG1&00 FG O

FG1'000 FG C *imely completion

FG1'100 FG O

FG1'200 FG C o, of days

FG1'300 FG O

FG1'400 FG C

(evelopment of Computer System fortimely resolution of.mployees/(ept/Contract related issueson PayH *ime = ?aesH */9*C/PFH?or;s 7ills and Miscellaneous bills byspecified date


6evie) and follo) up of collectiblesundry debtors to reduce t!e amount ofoutstandins

@ of *aret mountac!ieved

Consolidation of O/s report on mont!lybasis and revie) of billin plan

6eduction / 9iuidation of 7As as apercentae of )!at is due,

*imely processin of %mports Oceanfrei!t/air frei!t/air aencies billsinvolvin !ue amounts <involvincrores of value audit resultin insavins in lacs of rupees vi5,,classification H currency e+c!ane ratesetc,,>

(.-.9OPM.* OF ?.7 7S.( M%6SDS*.M FO6 (.7*O6SMA.M.*

CO99.C*%O ( %*.A6*%O OF(* ( S7M%SS%O *OCO6PO6*. OFF%C. S P.6SC.(9.

(evelopment of system for early issueof nnual P,F,Statements to members, uditors for udit plan and )or;

*imely Completion and release of(irectors8 6eport

o, of days Prior to7oard Meetin

Monitorin of P6/7O% )rt billin andcost

Preparation of Cost Proforma and nne+ures for Completion of Cost udit


%ssuin Auidelines / Clarifications onFore+ %ssues and Forein Currencies6ates

umber of onCompliance of StatutoryProvisionsH Manaement Policies =Procedures pointed out,

umber of onCompliancespointed out

Coordination of Mont!ly (O for(irector / Finance


FG1'#00 FG C

*ime %nde+

FG1'$00 FG C

FG1'&00 FG C

FG1''00 FG O

FG1'00 FG O

FG1000 FG O

FG1100 FG O o of cases

FG1200 FG O *ime Sc!edule

FG1300 FG O

(evelopment of system of remittancesof *(S/*CS t!rou! internet ban;infacility

%mprovement in impementation of eremittances/.F*

*aret date /Mont!s forimplementation,

System improvement to ad!ere toc!anes in statutory provisions relatinto PayrollHPF etc,

umber of mont!sto modify t!eproram

System improvement to ad!ere toc!anes in Cormpan policies relatin toPayrollHPF etc,

umber of daysta;en to modify t!eproram

Plannin of fund for meetin t!e loanreuirement = final settlement

umber of timest!e s!ortae offund

6eceipt of interest on investment =maturity amount

(ate of payment of%nterest = maturity date

*ransfer of PF accumulations andsettlement of pension

Calculation of predetermined !ourlyratesH periodical revie) of utili5ed !oursvisavis budeted !ours and calculationof final absorption rate,

%ssue of uarterly Financial Status6eports in respect of completedHonoin and terminated pro"ects,

number of dayssince receipt of timeboo;in for t!e lastmont! of t!euarterH budet andoutlay inputs inrespect of ne)pro"ects added,

FG1400 FG O

FG1#00 FG O

FG1$00 FG O @

FG1&00 FG O

FG1'00 FG C *ime Sc!edule D

FG100 FG C *ime Sc!edule D




System improvement for promptscrutiny and admission of bills fromemployees aainst (epartmental dvances for settlement andrecoupment of imprest cas! account,

number of daysfrom t!e date ofsubmission of bills,

System improvement for promptscrutiny and payment of bills fromsubcontractors/ fabricators,

o, of days from)!ic! bills arereceived,

System improvement for clearance ofadvances )it!in specified time,

System improvement for C!ec;in andvettin of %nsuranceH SecurityH*ransportH MC and ot!er Misc, proposals,

o, of days fromt!e date of receiptof all clearproposals

(evelopment of systems and procedurefor -*

(evelopment of systems and procedurefor Service *a+

(evelopment of systems and procedurefor Frine 7enefit *a+

Facilitatin introduction/implementationof eprocurement / 6everse uction

Facilitatin t!e improvement of -endor7ase to reduce t!e dependence onSinle/very fe) sources of suppliers

MASTER > ,::6>:7

D M 9 udit 6eport

D G G 9 6eister

D G M G (ata 7ase

D G G 6eport

D M 9 6eport

M M System

D G G M System

D G G Operatin 6esults

D M G G 7oard pproval

G M *rial 7alance

S&e$iaKRA)Y3N

;#i-ersaKRA)Y3N


A BC


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9 M M udit 6eport

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D M G udit 6eport

D G M G

D G G (eviation 6eport

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D G M M %nput (ata

D G M G 6.M

D G G M 6.M

CompletedSc!edules

CompletedSc!edules dulyinitial by %nternal udit,

naudited ccounts

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D G G M System

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Minutes of t!e uditCommitteeMeetin

Minutes of t!e uditCommitteeMeetin

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6eister ofmiscellaneousincome

M G 9eder

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9 M Credit 6atin

9 9 M Financial Position

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(eployment ofSurplus

c;no)ledementfrom %* (ept

c;no)ledementfrom %* (ept

6elevant(ocuments

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Correspondence)it! (AF*

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M M 6efund Order

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9 9 9 6eturns

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Correspondencefile

ssessment/6efund Order



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D M 9 Cost 6eport

G G 9 Cost 6eport

G M G Cost 6eport

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Consolidated nnual ccounts

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M 9 9eder

G G 9

D G M G

G G 6eister,

9 M System

M 6eister

M M ssessment Order,

G M 9eder

D G G M nalysis 6eport

D G G 6evie) 6eport

6econciliationStatement

9iuidation of?it!!eldoutstandin

G M

G G M

G G

9 9 M

D 9 9 M System

D M 9 System

G G 9 6eport

G M G

G G System

D M 9 System

D G G 9 System

D G M G System

D G G System

-ariation 6ate per:,

6ate 6evision9etter

pproval 9etterfrom Customer

Periodic %nvoicesfor completion

6ecommendationote

D 9 M 9 System

D G G 9 System

D G M G C8 Form 6eister

D 9 G G System

9 9 M System/ 6eister

M M S6-/6eister

D 9 M 6eister,

G G 6eister,

G M G 6eister,

9 G G 6eister,

9 M Cas! 7oo;

9 9 M 6eister

D G M 9 System

D G G 9 System

D G M G System

9 M System

D G M 9 System

D G G 9 System

D G M G System

D G M 9 System

D G G 9 System

D G M G System

9 M 6.M

D G M 9eder

M 9 9eder

D G G 9 6eister

D G M G

D G G pproval ote

M 9 Covers Obtained

D M M 9 Policy

6ecommendation6eport

M M 6eister

9 M System

9 M M%6

D G M 9 -erification 6eport

D G G 9 -erification 6eport

D G M G

M 9 6eister

M 9 6eister

G M 6eister

M 9 Survey 6eport

D G G 9 Survey 6eport

D G M G

D G G

M 9

6econciliationStatement

Feed bac; onSurvey 6eport

ction *a;en6eport

Computerised FileMovement System

D G G 9 C!ec; 9ist

D G M G Proposal pproval

G G M%6

D 9 M Format

M M (ecisions

G G 6eister,

M 9

G M nnual Plan

M%6

D Auidelines issued

D M 9 9

D M 9 9

Capital 7udet6eport,

6ecord maintainedby udit deptt,


D M 9 9

D M 9 9

D D M 9



D M G G nit /C

D G G uality (eptt,

D D G M G


D D 9 M 6.M



D D Pro"ect report

D D Pro"ect report

D D Pro"ect report

6ecord maintainedby individual/ deptt,

6ecord maintainedby nit/Corp,Finance deptt,

6ecord maintainedby nit ead/nitP=(

ction plandocument

D D Pro"ect report

D D Pro"ect report

D D Pro"ect report

D M M

D M

D

D M Aeneral leder

D M

D M

7ased on t!eobservations madedurin balances!eet < Sc!edule >audit

(ocuments fromCommercialH%.(and 6

FS6 uarterlyFS6 en = tss!ourly rates otefor obtainin t!eapproval of t!ecompetentaut!ority,

uarterly FS6report

c;no)ledementfrom %*/.* dept

6eister/computersystem

D M M M system

D

G

M M M

M M M PP6O-.( P%6S

M

D

D M

D

D 6eport

6ecords

D

D

manual forapproval


PP6O-.( P%6S= -9.

6eport $1<3>/C6O

(ate of completionof "ob aainst taret

7alance s!eet and$1<3> report byStatutory uditor,

ctual andsatisfactoryimplementation ofcomputer pac;ae,

Satisfactoryimplementation oft!e System

Satisfactoryimplementation oft!e system,

D M System

M M%6s

M M%6s

M%6s

M Payment 6ecords

SDS*.M

SDS*.M

M M

uditors

6eport

D

udit 6eport

D

System / Statementissue date

(ate of 7oardMeetin

Sc!edule iven byCorproate Finance

s per paste+perience,

Copies of (O9etters

eta+ remittance

Correspondence)it! ban;s,

9atest amended%ncome *a+ ctH1$1 as )ell asdepartmentalcircular issued byestablis!mentsection

from t!e date ofreceipt of !r circularin computer section

9oan reuest ofmembers = Claimfor Final settlement

Coverin letterHcounterfoil ofc!eue receipt

reuest for transferof PF = 6eceipt ofclaim )it! t!ereuired documentsfor pension

6eceipt ofapproved 6=(7udet/vailabilityof Final 9eder ofFinal ccounts/Completion of Aovt, udit,

FS6 uarterlyoutput,

9 M

dvance reister

M M 9

M M 9

identified vouc!ersfor t!is purpose,

identifyin t!erespectivevouc!ers,

6ecord of receipt ofproposals

KRA Remar1s

ction to be ta;en by nit Finance )it!t!e !elp of ot!er functions andcoordinated by %nternal udit )it!Statutory uditors )rt adeuacy of%nternal udit Coverae/ ualificationsin nnual ccounts etc

31st October for Corp = 1st Septemberfor nit

ction ta;en by all units )it! supportfrom %nformation *ec!noloy Aroup

pproval of Concerned (ebit cceptin (epartment Consent to be

obtained and to be sent only )it!%nter nit ccounts,

*o follo) up )it! CA8s Office/ Coordination )it! 7oard,

nit 6 / Fin to furnis! t!e data toCorporate Office for consolidationand submission to ctuaryProvidereuired clarification to ctuary,,

Streamlinin t!e information forenablin conversion )it! t!e !elp ofConsultant

Classification of 6evenues/ e+penses/assets = liabilities accordin tosements,

*!is :6 !as to be ta;en care by alldepts to ensure compliance,

*!is is an attempt to settle audit parasremainin after replies at 6O level)it! i!er Aovt, ut!ority vi5,/uditCommittee

P !as to be approved by 79C,Once approved any c!ane reuiresconsent from 79C/ !ence t!eimportance

(urin 79C meetins specific systemstudies are reuired to be made andreported to 79C

*!ese are direct contributionsemanatin from udit Observations

-ery useful in identifyin errors of ban;c!ares on time and uic; remedialactions result in savins of interest

sed for optimisin t!e e+tent of)or;in capital reuirement toma+imise .-

*o ta;e immediate corrective actionbefore incurrence of e+penditure

For defendin t!e Oranisations levelof ac!ievement visBvis MOparameters

.- reconise one of t!e mostimportant ratio for performanceanalysis

7udet / Flas! summary results is ama"or role in performanceimprovement / en!ancin sta;e !oldersvalue,

Sc!eduled date )ill be no, of days fromcompletion of Aovt, udit

<*imely submission of MO ScoreCard>

Sc!eduled date bein end of t!e mont!

.arlier t!an 31st October

.arly resolution of issues

Streamlinin t!e system for e+peditincompletion of ssessments

*o ta;e up )it! supplier for availin(uty (ra)bac; / *erminal .+cise(utyand pass on t!e benefits to 7.9by )ay of deductions in 7ill amount,

6eleasin cas! inflo) from bloc;edfunds

.nd of t!e mont!

o, of days from t!e end of t!econtract,

)it!in 3 days from balances!eetfinalisation

Critical in natureHall costin and priceestimated are based on t!eseinformation,

(ecember

6ealisation of )it!!eld = outstandindebts )ill en!ance profit by reversal ofprovisions )!ic! )ould !ave beenmade for suc! debts and also reducesundry debtors,

oncollection of Concessional Sales*a+ Forms )ill attract additional ta+)!ic! )ill affect t!e profitability oft!e Company, *!e comml support isred,

onscrutiny of t!e sales contract insome cases )ill result in nonrealisation of revenues furt!er incertain cases t!e terms and conditionss!ould be interpretated correctly so toavoid s!ort collection of sales

revenue,

Some of t!e nits follo) raisin ofinvoice on rate per ;, <*O 7.COMP9.*.(>

%n most of t!e sale contracts customersare levyin 9( for delay insupply/erection, %n order to pass ont!e 9( to our suppliers t!is :6 issuested,

MM to ta;e up )it! Sub Contractin forfurnis!in final Material ccounts6econcilatin Statement,

v o, of days from receipt ofcomplete 7ill in accounts dept,

(evelopment of System

Ma"or nits are !avin *o)ns!ip )!eret!e recovery of rent/ electricity/ )aterc!ares anot!er dues forms animportant )or;s of ccounts Section,*!is development of system )ouldensure 100@ recovery as )ell asuic;er realisation,

Since material Cost on SubContractinforms a substantial part of revenueH itsreduction )ill en!ance profitability,.very Fin, dept, )ill mantain a seperatereister to record savins t!rou! suc!efforts,

O( )it! ssin Special ssinments

Financial concurrence is t!e mostimportant activity of Finance, llproposals involvin financialimplications reuire financialconcurrence,

,,




*!is :6 )ill be ta;en by ead ofnit /Function / (epartment H if coveredunder MPH and can be assined a)ei!tae upto 100@

,

il

il

MATERIALS MANA=EMEN


MMG00100

MMG

O

*ime %nde+

MMG00200MMG

O*ime %nde+

MMG00300

MMG

O @

MMG00400MMG

O @

MMG00#00

MMG

O @

MMG00$00MMG

O @ ac!ieved / taret

MMG00&00 MMG O

MMG00'00

MMG

O @ of consinments

MMG0000

MMG

O @

MMG01000MMG

O @ reduction/ taret

MMG01100MMG

O @

MMG01200MMG

O @

MMG01300

MMG

O @

MMG01400MMG

O @

KRAT+&e

Placement of PO / Contract )it!inspecified days of receipt of P%,/reuest <days to be specified in ctionplan bo+>

%ssue of enuiry )it!in specified daysof receipt of P%

@ of Material procured <by value> asper PO delivery sc!edule = terms,

@ 6eduction in re"ections overprevious year,

@ Clearance of bills under ob"ection)it!in specified time

@ ac!ievement of 7O%s / Subcontractitems*/O vis a vis t!e taret,

contracts / MO8s entered ),r,t,

@ rate contracts finalised/taret

@ of cases )!ere (ocuments/testcertifcates <specified in P,O,> formaterial procured are readily availableand accountal of material is not !eldup,

@ increase in liuidation of re"ectedmaterial compared to earlier year,

Cost reduction t!rou! economicbuyin ),r,t, *aret set for t!e year,

@ reduction of advance outstandin)it! vendors / contractors at t!e yearend

(irect material consumption as @ ofA*O net of e+cise,

@ reduction in number of items )!erebin stoc; does not matc! actual stoc;compared to earlier year,

@ reduction in no, of stoc;outs ofstoc; items

MMG01#00MMG

O @

MMG01$00

MMG

O

MMG01&00MMG

O @

MMG01'00MMG

O @

MMG0100

MMG

O @ reduction over last year

MMG02000MMG

O @

MMG02100MMG

O @

MMG02200MMG

O

MMG02300

MMG

O

MMG02400MMG

O @

MMG02#00MMG

O @

MMG02$00MMG

O @

MMG02&00MMG

O @

MMG02'00MMG

O @

MMG0200MMG

O @

MMG03000MMG

@ closure of customs8 bonds in time, O @

MMG03100MMG

O @

@ ac!ievement of scrap sales /surplus disposal aainst t!e taret fort!e year,

@ 6eduction of averae number ofdays from (7/C/(6S < receipt at t!efirst point in t!e plant/site> to S6-clearances in t!e year

@ reduction in days over lastyear

@ 6eduction in averae time ta;en tosettle insurance claims compared toprevious year,

@ reduction of cut bits / scrap durint!e year <by value>,

@ reduction of cycle time for issue ofmaterials<includin to sub contractors>N%ssue vouc!er stae to issueaccountal stae>

@ consinments collected fromtransporters8 odo)n )it!in specifiedtime after retirenment of 96 <93 only>

@ Stoc; verification completed )it!inspecified time <For 93 only>

Procurement of capital euipment asper sc!edule planned / budetted,


.rrection / Commissionin by vendorof ma"or capital facilities / 7O%8spurc!ased/ acuired as per sc!edule,


@ of ir consinments cleared )it!infree time

@ of Sea consinments cleared )it!infree time

@ availment <by value> of allapplicable duty concessions,

@ of duty free licenses <includin.PCA> obtained )it!in specified tarettime,

Pro"ect imports reistered )it! custom)it!in specified time,

@ reduction in demurrae paid overprevious year,

@ of customs/insurance/e+cise casessettled in t!e year,

MMG03200MMG

O (ays

MMG03300MMG

O 6s,9a;!s

MMG03400MMG

O @

MMG03#00MMG

O @

MMG03$00MMG

O @

MMG03&00MMG

O @

MMG03'00MMG

O @

MMG0300

MMG

C

MMG04000MMG

O @

MMG04100MMG

O @

MMG04200MMG

O @

MMG04300MMG

O @

MMG04400MMG

O

MMG04#00MMG

C @

MMG04$00MMG

C @

MMG04&00MMG

C @

MMG04'00MMG

C

MMG0400

MMG

O o, of auctions

MMG0#000MMG

C o of items

6eduction in Material inventory as noof days of S!op MaterialConsumption,

6eduction of Old Production inventory<?%P/FA> ),r,t openin Productioninventory

@ 6eduction in inventory of nonmovin <M> items,

@ 6eduction in inventory of slo)movin <SM> items

@ liuidation of year end S%*/material)it! fabricators,

@ of indents raised )it!in specifiedtime

@ material availability )it! referenceto 100@ completion / commissioninpro"ects

rrane advance manufacturinaction/ Stoc;in proposals )it!inspecified time


@ Material clearance )it! reference toPlan / CCS6

@ Material Matc!in )it! reference to*urnover 7udet

@ reduction of indirect materialconsumption ),r,t, budet,

@ 6eduction in no, of C6s reportedin udits

*imely eneration/Submission ofManaement %nformation6eports<M%6>


@ of eliible vendors reistered )it!in$ mont!s of application

@ increase of = 1 vendors as a @of total number of vendors

@ increase of material cateories t!at!ave at least 3 vendors,

pdation of product Material (irectoryas per sc!edule


umber of reverse / for)ard auctionsconducted,

6eduction in delivery time for identifiedSubcontractin items

MMG0#100MMG

C o, of items

MMG0#200MMG

C umber

MMG0#300MMG

C umber

MMG0#400

MMG

C o, of items

MMG0##00MMG

C umber

MMG0#$00MMG

C @

MMG0#&00MMG

C umber

MMG0#'00MMG

C

MMG0#00

MMG

O @

MMG0$000MMG

O @

MMG0$100MMG

O*ime %nde+

MMG0$200MMG

O*ime %nde+

MMG0$300MMG

O

MMG0$400MMG

O Score

MMG0$401MMG

O*ime %nde+

MMG0$#00MMG

O umber of ne) circles

MMG0$$00MMG

C *M Score

MMG0$$01MMG

O

%dentification of ne) items for bul;buyin for common rate contract atcorporate level,

o, of ne) %* initiatives introduced inMM function,

%mplementation of identified <byCorporate MM>best MM practice in t!eyear,

o, of items for )!ic! *ec!nical =commercial terms finalised )it!vendors ),r,t, total items,

Oranise professionallecture/seminars,

(iiti5ation of vendor records <out oftotal reistered vendors> for interunitusae,

rrane / Participate in .+!ibition /Product display for development ofne) sources,

%nteration of e+istin %* Systems/Subsystems on sc!eduled date


6eply to Aovt, ueries/ udit Paras /%nspection report/ ction *a;en6eports etc, furnis!ed )it!in specifiedtime <2 )ee;s>

6eply/settlement of udit paras )it!inspecified time <4 )ee;s>











MMG0$$02MMG

C*ime %nde+

MMG0$&00MMG

O

MMG0$'00MMG

C umber

MMG0$00MMG

C*ime %nde+

MMG0&000

MMG

C

MMG0&100

MMG

C

MMG0&200

MMG

C

MMG0&300

MMG

C

MMG0&400

MMG

C

MMG0&#00

MMG

C

MMG0&$00MMG

*imely finalisation of material budet, O

MMG0&&00MMG

O



















*imely completion of 7O% contracts forclosure of customer contracts,


MMG0&'00MMG

O o, of C6s,

MMG0&00MMG

C

MMG0'000MMG

C umber

MMG0'100MMG

O o, of C6s,

MMG0'200

MMG

C umber

MMG0'300

MMG

O

MMG0'400

MMG

C @

MMG0'#00

MMG

%mport substitution of critical items, O 6s, 9a;!s

MMG0'$00

MMG

O

MMG0'&00MMG

O @

MMG0''00MMG

C umber

MMG0'00

MMG

O

MMG0000MMG

O

MMG0100MMG

O @

MMG0200

MMG

C umber

Compliance )it! system onmanaement of !a5ardous )aste

*imely finalisation of lon termcontracts / MO


%dentification and implemetation of #Spro"ects

Compliance )it! system onmanaement of s!elflife materials,

Critical revie) of identified Policies /Systems / Procedures / Practices )it!a vie) to improve MM function

*imely rene)al of statutory licencesfor storae of e+plosives /inflamables / !a5ardous materials,


@ improvement of vendor satisfactioninde+,

.nsure timely receipt of enineerindoucments from vendors


@ of S68s / C68s ),r,t, 7O%sresolved )it!in specified time,

(evelopment of P-C formula for !i!value items on rate contract,

Preparation of contract areements =coordination )it! subcontractors forsinin in time,


6esolution of contractual issues /disputes in time,


@ of 7O% amendment proposals toPO8s / Contracts cleared in time,

%dentification of inactive vendors and)eedin out / delistin of suc!vendors to maintain !ealt!y vendorbase

MMG0300

MMG

O

MMG0400

MMG

C

MMG0#00

MMG

C

MMG0$00MMG

O

MMG0&00MMG

O

MMG0'00MMG

O

MMG000

MMG

C o, of vendors revie)ed

MMG10000MMG

O @ of material budet

MMG10100MMG

C number of identified items

MMG10200MMG

O M7.6 OF -.(O6S

MMG10300

MMG

O @

MMG10400

MMG

C no of firms,

6ationalisation and updation ofmaterial cateory list of vendors forindirect materials as per sc!edule




Conductin -endor satisfaction surveyand preparin action plan forimplementation by specified date


*iimely rranement of annualsanctions for itemsH suc! as coalH fromAovernment,


Obtainin in time OC from Ministry ofS!ippin <*ransc!art>


Secure in time *ec!nical Clearancefrom (AF*/ Ministry of % for %mport,


uarterly analysis and revie) ofPerformance 6atin of -endors !avinU7U = UCU ratin <belo) '0 @>forremedial measures

6eduction in cost of 7O%s as a @ ofmaterial budet

(evelopment of additional vendors forsinle source items

.S*79%S%A ?D C.*6.F76%C*%O

@ of vendors8 / transporters8 /contractors8 bills processed and sentto finance in specified time

.nlistment durin t!e year ofadditional Sources / -endors foridentified items / services

MMG10#00

MMG

O @@ CS.S OF *6S%* (MA.S6.PO6*.( ?%*. % & (DS OF6.C%.P*

T <;NCTION KRA MASTER > ,::6>:7

D G

D G G Computer report

D M

G 9 9

G G 9

(epartment report,

D M M

M M

G 9 M

9 M 9

D M M

G 9 G

M M

9 M M

D 9 M

Criti$aKRA )Y3N

S&e$iaKRA )Y3N

;#i-ersaKRA

)Y3N


A B CSo%r$e o" 2ata <or

Meas%reme#t

D M M

9 M

M M M

G 9 M

9 M

G G M

G G MFinance report,

D

D M M M

D 9 M

D 9 M

D 9 M

9 M

9 M M

9 G G

M G G

G 9 9

(epartment 6eports

D M M M

D M G G

D M M M

M M M

M M M

G 9 M

M M M

D M M M

M M M

M M M

9 9 9

9 9 9

D G M M

M 9

D M G

D M M

D D G M 9

M M G

M M G

D G M G

M M G

M M M

D M

M M G

9 9 M

M M 9

D

D D M 9 9

D D M 9 9

D D M 9 9

D D M 9 9

D D D M 9

D D M G GSurvey 6eport

D D G M MPro"ect report

D M G Gnit /C


D D D G M G






ction plandocument

D D G G MPro"ect report

D D D 9 M

D M M M


D

Pro"ect report

D

Pro"ect report

D

Pro"ect report

D

Pro"ect report

D

Pro"ect report

D

Pro"ect report

D 9 M 9

D M

9 M

D M 9

M M M

G M M

M G

D 9 M

M M 9

M

D 9 M

9 M

M 9

D 9 M M

D M 9

M M

9 9 9

Section report

D M M M

D G

D D M G

(epartmental record

D D mount realised

D D 9 M M

D D

M M M

Section report

D PM(

D

G G M

(.P** 6.CO6(

o of firms added,

Source(evelopment Cellreport


OC< for ports =units> ta;en from*ransc!art

@ increase over lastyear ac!ievement,

PO values andturnover completion

6.PO6*S/PP6O-9S

M M

(.P** 6.CO6(

KRA Remar1s

-endors !ave been ettinreistered since several years,%norder to maintain !ealt!y andcapable vendor base H it is alsonecessary to )eed out / delistinactive vendors in a plannedmanner,

a> So far t!ere !as been t!ruston direct materials, %t isproposed to provide impetus toPM( activity for indirectmaterials also, b> :6 reuiredfor U7uyinU and U-endor(evelopmentU departments,

*!is :6 )ill be ta;en by eadof nit /Function / (epartment Hif covered under MPH and canbe assined a )ei!tae upto100@

*!is )ill !elp in findin outvendors8 level of satisfaction andt!eir e+pectations from 7.9 inorder to bride t!e ap andac!ieve business e+cellence,

ERECTION CONKRA id KRA 2es$ri&tio# ;#it o" Meas%reme#t

CSG00100 CSG O *ime %nde+

CSG00101 CSG O

CSG00102 CSG O






CSG00300 CSG C

<%#$tio#I2

KRAT+&e

.stablis!in t!e ne) sites asper plan

Preparation of resourceplannin )it!in 8G8 days of 9O%

*ime ta;en for completion /*ime allocated <8G8 days> G 100

(eployment of resources as perplan <8G8 days>

*ime ta;en for completion /*ime allocated <8G8 days> G 100

.stablis!ment of siteinfrastructure as per sc!edule

*imely finalisation of subcontracts

Submission of subcontract<s>specifications for tenderin &#days before commencement of)or; as per 92 sc!edule

Finalisation of tenderdocument<s> for floatin %* &0days before plannedcommencement of )or; at site

Floatin of tender enuiries/evaluation of tec!nical = pricebids and finalisation of subcontracts

Optimisation of number ofvendors in Services )!erenumber of vendors are less t!anseven

*otal increase reuired inidentified Services / *otal no, ofservices G 100

CSG00301 CSG O



CSG00#00 CSG O

CSG00#01 CSG O

CSG00#02 CSG O

CSG00#03 CSG O

CSG00#04 CSG O

CSG00#0# CSG O

%dentification of potentialvendors in services )!ere t!enumber of vendors are less t!anseven and subseuentenlistment as per procedure

*otal number of potentialvendors identified / *otal numberof minimum potential vendors tobe identified G 100

Submission of AnnualPerformance Reports ofVendors

Review of PerformanceEvaluation Reports receivedfrom site and updation ofvendors list as per Policyguidelines

@ increase in number ofmilestones ac!ieved in a pro"ect)it! respect to pro"ect sc!edule

N<o, of milestones ac!ieved /o, of milestones planned> 1G 100

*imely preparation and revie)of action plan for t!e milestones)!ic! can be advanced

*ime ta;en for completion /*ime allocated

*imely implementation of actionplan for advancement ofidentified milestones

*ime ta;en for implementation /*ime allotted

.rection c!ec;s of euipmentand systems for completion

o, of days saved / o, of daysplanned

6eportin of nonconformities toMs )it!in t!ree days ofoccurrence

verae no, of days of delay forreportin after t!e occurrence

ssess and prioritise interationof inputs <includin customerinputs> for erection activities/a!ead of plan

o, of days saved / o, of daysplanned

CSG00#0$ CSG O

CSG00#0& CSG C

CSG00$00 CSG O

CSG00$01 CSG O

CSG00$02 CSG O

CSG00$03 CSG O

CSG00$04 CSG O *ime %nde+

CSG00$0# CSG C

CSG00&00 CSG C

CSG00&01 CSG C o, identified

CSG00&02 CSG C

CSG00&03 CSG C

CSG00'00 CSG C %ncrease in CS%

CSG00'01 CSG O o, of Meets

CSG00'02 CSG C

CSG00'03 CSG O

Preparation of "oint protocols<after ensurin ad!erence touality plans> of t!e euipment/systems erected>

o, of protocols completed / o,of protocols to be completed G100

@ Success rate of milestonesadvanced

o, of milestones advanced /o, of milestones planned foradvancement G 100

o, of units commissioned asper 7alanced Score Card

o, of units commissioned / o,of units planned forcommissionin G 100

Finalisation of erection/commissionin procedures andobtainin t!eir approval fromcustomer/ consultants

os, approved / os, planned G100

Finalisation of erection/commissionin c!ec; list as perplan

os, finalised / os, planned G100

(eployment of *=P and %M*.sat site for erection/commissionin as per plan

o, of *=Ps and instrumentsdeployed / *otal o, planned G100

Plannin of inputs for coursecorrection for erection andcommissionin t!e pro"ects asper sc!edule

Outsourcin of e+pert servicesfor erection/ commissionin asper reuirement

o, of reuirements met / o, ofreuirements as per plan G 100

6eduction in cycle time ofidentified processes

(ays reduced / Previous best G100

%dentification of processestaretin cycle time reduction

.valuation of alternatives toe+istin processes/ to ac!ievecycle time reduction

os, evaluated / os, identifiedG 100

Timely execution of action plan for cycle time reduction

(ays reduced / Previous best G100

.n!ancement in customersatisfaction score

o, of Customer meetsconducted

@ of feedbac; incorporatedresultin out of customersmeets

o, of feedbac; implemented /o, of feedbac; accepted forimplementation G 100

6eistration/ follo)up andresolution of customercomplaints

o, of complaints resolved /*otal no, of complaintsreistered G 100

CSG00'04 CSG C

CSG00'0# CSG O

CSG0000 CSG O

CSG0001 CSG O

CSG0002 CSG O

CSG0003 CSG C





CSG01200 CSG O

CSG01201 CSG O

CSG01202 CSG O @ of total claims settled

CSG01300 CSG Settlement of audit paras O % of audit paras settled


CSG01401 CSG O

%mplementation of %mprovementPro"ects

o, of pro"ects implemented /o, of pro"ects planned G 100

Proactive customer visits toen!ance customer relations!ip

o, of visits underta;en / o, ofvisits planned G 100

Completion of 6eliability 6un /*rial operation of t!e nit<s> asper taret

o, of reliability run completed /o, of reliability run planned G100

6esolution of nonconformitiesobserved durin trial operation

o, of on conformitiesresolved / *otal no, of nonconformities G 100

6esolution of tec!nical issuesfor system stabili5ation

o, of Systems stabili5ed / o,of systems reuirin stabili5ationG 100

6esolution of eneric erectionissues

o, of issues resolved / o, ofissued identified G 100

Preparation and submissionof project completion reports! days before site closing

@ reduction in time forbudetted mont!ly cas!collection

Submission of .rection/Construction/ supply invoices)it!in 10 days of completion ofactivities

*imely verification of invoices forrealisation of payment

o, of provisional insuranceclaims converted to final claimsdurin t!e year

@ of total no, of provisionalclaims loded

rranin documents for lodinfinal claims

@ of total no, of final claimsloded

@ of claims settled out of totalclaims due

*imely closin of subcontractsas per plan

Material reconciliation as perplan


CSG01402 CSG O

CSG01403 CSG O

CSG01#00 CSG O

CSG01#01 CSG O *ime %nde+

CSG01#02 CSG O

CSG01#03 CSG O

CSG01#04 CSG O

CSG01#0# CSG O *ime %nde+

CSG01#0$ CSG O *ime %nde+

CSG01$00 CSG @ reduction in )astaes O @ of amount of 7SC

CSG01$01 CSG C umber

CSG01$02 CSG Optimisation of *=P deployment O

CSG01&00 CSG %* %nitiatives ta;en C @ completed

CSG01'00 CSG C os, accepted

CSG0100 CSG O @ increase in budet

CSG0101 CSG O @ of 7udet

Obtain time e+tension asapplicable as per plan


Processin and verification offinal bills as per plan


@ reduction in time for ac!ievinsite closure )it! respect to plan

o, of days reduced / o, ofdays planned G100

%dentification of '0@ pendinpoints )it!in 2# days ofcompletion of trial operationsand balance 20@ proressively)it!in $0 days

Preparation of action plan forresolution )it!in & days ofidentification of pendin points


9iuidation of pendin points)it!in 0 days of action plan


(iversion of surplus materials asper contract )it!in 120 daysfrom completion of trial run


*imely release of manpo)er asper plan

*imely submission of asbuiltmar;ed up dra)ins

umber of improvements inerection processes

*otal no, of days actually utilised/ *otal o, of days of availability

Suestions iven for system/product improvement

.n!ancement of p!ysicalturnover

c!eivement of p!ysicalturnover

CSG0102 CSG O

CSG0103 CSG C o, of initiatives

CSG02000 CSG O @ of 7udet

CSG02100 CSG O @ amount reali5ed

CSG02200 CSG C @ reduction

CSG02201 CSG O

CSG02202 CSG O

CSG02203 CSG C o, of action plans prepared

CSG02204 CSG O

CSG02300 CSG C os, developed / os, planned

CSG02301 CSG O

CSG02400 CSG C os, developed / os, planned

Preparation and finalisation ofuarterly resource plan )it!inspecified days

ctual days ta;en / Specifieddays

%nitiatives ta;en foren!ancement of p!ysicalturnover

c!ievement of financialturnover

%dentification and reali5ation ofunpaid old outstandins

% reduction in downtime of"ranes by implementing##S $#andatory#aintenance System overt&e prescribed '(' days

pdation of !istory cards of allCranes incorporatin details ofbrea;do)n maintenance/over!auls and uarterlysubmission to , )it!in first 10days of eac! uarter


Preparation and submission ofdetails to rs/ in t!e prescribedformat/ of routine maintenancecarried out on Cranes before10t! of every mont!,


Preparation of action plans afteranalysin t!e updated !istorycards and reports of cranes forbrea;do)n/ over!aul androutine maintenance )it!inspecified time

%mplementation of action plans)it!in specified time <uarterly>

@ of action plans implementedas identified for every uarter

(evelopment of Standard 92et)or; for .PC contracts

*imely conversion of standard92 net)or; for .PC contract tosite specific


(evelopment of Standard 93et)or; for .PC contracts

CSG02401 CSG O

CSG02#00 CSG *imely submission of M%6s O % submissions delayed

CSG02$00 CSG O @ utilised aainst sanction

CSG02&00 CSG O @

CSG02'00 CSG O @



CSG03100 CSG O

CSG03200 CSG O Score


CSG03202 CSG O umber of ne) circles

CSG03300 CSG C *M Score

CSG03301 CSG O

CSG03302 CSG C *ime %nde+

CSG03400 CSG O

CSG03#00 CSG C umber

*imely conversion of standard93 net)or; for .PC contract tosite specific


tilisation of Capital 7udet<Planned / onPlanned>

















CSG03$00 CSG C *ime %nde+

CSG03&00 CSG C

CSG03'00 CSG C

CSG0300 CSG C

CSG04000 CSG C

CSG04100 CSG C

CSG04200 CSG C


%mplementation of Special%mprovement Pro"ects ta;enunder %MP6.SS as persc!edule <6eistration o, andot!er details of pro"ect to bespecified in t!e bo+es providedaainst t!e :6>

)a * +o, of projects planned)b * Sum of +o, of days delay- Sum of total +o, of days planned











CSG04300 CSX O

CSG04301 CSG O

CSG04302 CSG O

CSG04303 CSG O

CSG04304 CSG O

CSG0430# CSG O

CSG04400 CSG O @ 6eduction in time



A$hie-ei#g MateriasMa#ageme#t E""e$ti-e#ess

E""e$ti-e#ess i#de0 J (3#)C#

6eularisation in 6oad PermitsForm Counterfoils )it!in G days

o, of forms reularised )it!instipulated time <G days> /*otalno of consinment received in Gdays

6eduction in(emmuraes/?!arfae inconsinments )it!in G days

o, of consinments notincurin demmurae in G days /*otal no of consinmentreceived in G days

Aeneration of Pendin Materials9ist )it!in UGU days

o, of reports enerated )it!instipulated time <G days> / *otalno of reports reuired to beenerated

Material verification )it!in UGUdays of receipt

o, of consinments verified)it!in stipulated time <G days>/*otal no of consinmentreceived

6aisin of M(6s )it!in UGU daysof verification

o, of M(6s raised )it!instipulated time <G days> /*otalno of M(6s raised

Percentae reduction in timeta;en in submission of tec!nicalinformation and relevant data<pro"ect plansH manpo)erHinfrastructureH *=PH subcontractinH etc> for tenderpreparation by Mar;etin

6eduction in time to)ardscollection of t!e ;ey datareuired for tec!no commercialofers and its compilation )it!respect to time sc!edule

6eduction in time to)ardspreparation of tec!nicalinformation <estimation ofmanpo)erH infrastructureH *=Pand subcontractinreuirements> )it! respect totime sc!edule

CSG04#00 CSG O @

CSG04#01 CSG O

CSG04#02 CSG C

CSG04#03 CSG O

CSG04#04 CSG O % submissions delayed

CSG04$00 CSG O @ reduction in defective "oints

CSG04$01 CSG C *ime %nde+


CSG04$03 CSG O @


Percentae reduction in outaesof *=P / .rection .uipment

6eular updation of !istorycards of cranes and liftintac;les and submission by &t!of every mont!


(evelopment of MMS tool forpreventive maintenance oferection *=P as per plan


%mplementation of Mandatorymaintenance systems <MMS> forerection *=P and !eavy dutycranes

o, of euipments coveredunder MMS

6eular updation of !istorycards of electrical euipmentli;e )eldin eneratorHtransformer rectifier andsubmission by &t! of everymont!

.ffective control in t!e area of)eldinH !eat treatment and(* by reducin a number ofdefective "oints t!rou!monitorinH improvedprocedures and resourceplannin

*imely preparation of pro"ect/)or; specific procedures for)eldinH (* and !eattreatment for t!eir effectiveimplementation

*imely availability of resorucesfor )eldinH (* and !eattreatment )or;s <%,e,Hdeployment of euipments andconsumables>

@ (eployment of approved)elders on t!e "ob by ensurin)elders test

*imely replacement of nonperformin )eldersH identifieddurin revie)sH as per plan

CSG04$0# CSG O @ reduction in defective "oints

CSG04&00 CSG O @ amount saved

CSG04'00 CSG O Time Index

CSG0400 CSG C o, of s;ills added

CSG0#000 CSG O @ of complaints resolved

CSG0#001 CSG O umber

CSG0#002 CSG O @ resolved

CSG0#003 CSG O @ complaints dispositioned

CSG0#004 CSG O @ complaints resolved

CSG0#100 CSG O

6evie) t!e process of )eldinH(*H !eat treatment to ascertain@ reduction in defective "oints

@ savin in cost by providine+perts for s!ort periods forSS/ Construction Eobs to avoiddeputation of supervisorypersonnel on a reular basis

*imely interaction )it!advocates/ leal e+perts forresolution of leal matters/arbitration pertainin tocontractrs

cuirin additional tec!nicals;ills for multis;illin

6esolution of customercomplaitnsH includinobservations as per prevailinsystem

Sereation of customercomplaints and observations

Preparin relevant reply to t!eobservations and respondin tocustomer )it!in specifiedperiod as per plan

nalysin complaints area)ise/function)ise and interactin)it! concerned enineers/enineerin centre for properdisposition

6espondin to customers foriven disposition

Preparation of customer pro"ectrelated capital investmentbudet as per sc!edule

No. of days delayed fromscheduled date

CSG0#200 CSG

C ccomplis!ment of tarets ofnit/C/Function/(epartment

level 7alance Score Card


TR;CTION <;NCTION KRA MASTER > ,::6>:7

D M G

M M

G M (eployment plan

M 9 (eployment plan

D M 9

D 9 M

M M

G M

M G pproved vendors list

Criti$aKRA )Y3N

S&e$ia KRA)Y3N

;#i-ersaKRA )Y3N


A BC


Customer order / 91sc!edule

Customer order / 91sc!edule

(eployment plan as persl,no,3

(eployment plan as persl,no,3/ 92 sc!edule

(eployment plan as persl,no,3/ Site Plan

(eployment plan as persl,no,3/ Site Plan

G M pproved vendors list

M G

9 M

D M 92/ 93 sc!edule

G M 92/ 93 sc!edule

G M 92/ 93 sc!edule

G M ction plan

G 9 M S6/ C6/ Ot!er reports

M 9 G 92/ 93 sc!edule

pproved vendors list/.valuation reports

pproved vendors list/.valuation reports

G 9 FPs

92/ 93 sc!edule

D G G 92/ 93 sc!edule/ 7SC

D 9 M M

D G M M

G M M (epartmental Procedure

M M G

D M M G (eployment plan

D M G 7enc!mar;/ 6eport

9 M nalysis of benc!mar;s

9 M Pro"ect revie) reports

G M 7enc!mar;/ 6eport

D M G

G G Plan/ Compliance 6eport

D M

9

Controlled (ocuments asper %SO

Controlled (ocuments asper %SO

92/ 93 sc!edule/ Catc!upplan

Customer PerceptionSurvey 6eport/ Feedbac;st!rou! Customer Meets

Feedbac; report/ Statusreport

Customer Complaintdataban;/ SOMS

M G Feedbac; report

D M Final protocol

D M Customer punc! list

D 9 M M Customer punc! list

D M G

M M M Site e+ecution documents

M 9 7udet / 7SC

G M M (epartmental Procedure

G M (epartmental Procedure

D G M Site records

D G M Site records

G M 9 Site records

M udit records

M 6eional Plan

D G M Contract closin plan

%mprovement Pro"ects plan/7SC/ Customer PerceptionSurvey 6eport

Customer punc! list/Feedbac; from ot!erpro"ects

D 9 M Contract closin plan

D M M Contract closin plan

M 9 Site closin plan

M Site closin plan

D 9 M Site closin plan

D D 9 ction Plan

D D 9 Site ction Plan

M G G 6eional Plan

9 M 9 Site ction Plan

M M 7SC

M M G Completion reports

M M G *=P 9o

D M M 9 7SC

9 M M 7SC/ 6ecords

D 6eional 7udet

D M M M 6eional budet

G M M Site Plan

G M Site Plan

M M M 6eional budet

D 9 M Finance records

M istory cards

D G M istory cards

D 9 M Mont!ly reports

G M

9 M ction Plans

D M M

D M M Standard 92 net)or;

D M M

istory cards and mont!lyreports

vailable site specific 92sc!edule and records

vailable site specific 93sc!edule and records

D M M Standard 93 net)or;

9 M M 6ecords

D M M pproved Capital budet

D D M 9 9

D D M 9 9

D D M 9 9

D D M 9 9

D D D M 9



D M G G nit /C




D D D 9 M

D M M M







D Pro"ect report

D D Pro"ect report

D D Pro"ect report

D D Pro"ect report

D D Pro"ect report

D D Pro"ect report

X @ M

G M

G

G M

G M

G M

G M *ender sc!edule

D G M

G M *ender sc!edule

Materia des&at$hdo$%me#ts

Material despatc!documents





Manufacturin nits andMar;etin

D M M (epartmental Procedure

D G M istory Cards

D D G M Manufacturer8s Auidelines

D G M MMS Manual

G 9 istory Cards

M M Pro"ect Sc!edule

9 M Site ction Plan

9

G M

G 9

(eployment Plan and sitereuirement



9 M M .rection Sc!edule

M M SS/ Customer reuirement

M G

G M Site development plans

M G (epartmental Plan

M G Complaint 6eister

G M 9 Complaint 6eister

9 M 9 Complaint 6eister

9 M 9 Complaint 6eister

D M 9 Pro"ect Sc!edule

9eal cases/ arbitrationissues

D G

6atin declared at year endby Corporate / nit

Manaement

Remar1s

?!ere %a I *otal no, of sites delayed in openin /*otal no, of sites to be opened,%b I *otal no, of days of delay / *otal time plannedin days

G8 days )ill be decided as per contractualreuirementsProactive measures )!ere reuired to be coveredunder t!e same :6

G8 days )ill be decided as per plan6esourcesQ 6/ *=P/ vendors/ subcontractorsoteQ CFG to communicate (eployment Plan toSCP = Sites,

%nfrastructure includes Office/ Stores/ Open Stores/6esidential accommodation/ communication/transport/ field !ostel/ ?atc! = ?ard and ban;inarranements/ etc,

?!ere %a I *otal no, of subcontracts delayed infinalisation / *otal no, of subcontracts to befinalised, %b I *otal no, of daysof delay / *otal time planned in days

?!ere %a I *otal no, of specifications delayed insubmission / *otal no, of specifications to besubmitted,%b I *otal no, of days of delay / *otal time plannedin days

?!ere %a I *otal no, of tender documents delayedin finalisation/ *otal no, of tender documents to befinalised,

%b I *otal no, of days ofdelay

?!ere %a I *otal no, of tenders delayed infinalisation / *otal no, of tenders to be finalised, %b I*otal no, of days of delay / *otal time planned indays

Services means vendors doin .=C of 7oiler/ *Aetc, and also suppliers of different products,

.+ampleQ o, of Services I 3 <7oiler/ *A/ C=%>

.+istin -endors <#/ 3/ 2 respectively>Min, 6euired vendors I & in eac! serviceence/ Aap I 2/ 4/ # respectivelyPotential vendors identified I 0/ 3/ # respectively*otal no, of potential vendors identifie

)a * +o, of vendors evaluated - Total no, ofvendors wor.ing)b * Sum +o, of days of delay - Sum +o, ofdays planned

)a * +o, of Vendor /ist updated - +o, of /ist planned for updation0b * Sum of delays in days - Sum of t&e planned days

Site )ill prepare and revie) an %nterated ctionPlan for all t!e milestones identified foradvancement

Site )ill prepare an %nterated ction Plan for allt!e milestones identified for advancement

?!ere %a I *otal no, of inputs delayed / *otal no, ofinputs to be iven, %b I *otal no, of days of delay /*otal time planned in days

Conductance of Customer Perception Survey by ane+ternal aency

s per re)ard sc!eme circular to be issued

%a I ctual cas! collection / 7udeted cas!collection, %b I *otal no, of days delayed incollection / *otal time allocatedoteQ *!e time allocated is defined in t!e contract

?!ere %a I total no, of invoices delayed / total no,to be invoiced, %b I total no, of days delayed / totaldays planned

?!ere %a I total no, of verification of invoicesdelayed / total no, invoices to be verified, %b I totalno, of days delayed / total days planned

?!ere %a I total no, of subcontracts closuredelayed / total no, subcontracts to be closed, %b Itotal no, of days delayed / total days planned

os, accepted by oF

7udet as finalised by t!e 6eional rs,

7udet as finalised by Corporate Office

?!ere %a I *otal o, of pendin points delayed foridentification / *otal no, of pendin points to beidentified, %b I *otal no, of days delayed / total daysplanned <$0 days>

?!ere %a I *otal o, of manpo)er release delayed/*otal no, of manpo)er identified for release, %b I*otal no, of days delayed / total days planned

?!ere %a I *otal o, of mar;ed up dra)insdelayed in submission/ *otal no, of mar;ed updra)ins to be submitted, %b I *otal no, of daysdelayed / total days planned

.very uarter t!e resource plan must be revie)ed

7udet as finalised by t!e 6eional rs,

VM.L

nnual over!aul period/ if any/ )ill not beaccounted as do)ntime,8G8 days to be pic;ed up from do)ntime details asfurnis!ed by CFG for respective cranes

Prescribed formats )ill be furnis!ed by CFGalon )it! !istory card of Crane Prescribed formats for t!e old runnin cranes )illbe furnis!ed by CFG latest by 10t! of Euly 2004

Standard 92 et)or; <on Primavera> to bedeveloped for different nit capacities

*imely conversion means one )ee; a!ead ofcontractual commitment for submission

Standard 93 et)or; <on Primavera> to bedeveloped pac;ae)ise for different nitcapacities

s per (epartmental Procedure

*imely conversion means t!e readiness of t!e 93net)or;s t)o )ee;s a!ead of start of erectionactivities in respective pac;aes

*arets to be set as follo)sQ 100@ cases9#J #@ cases94J'#4@ cases93J &#'4@ cases92J&#@cases91

*arets to be set as follo)sQ 100@ cases9#J #@ cases94J'#4@ cases93J &#'4@ cases92J&#@cases91

<\ CSG04#01 CSG04#02> G 100

C#J<a$tor "rom the Chid KRA a#d #J tota #oo" $hid KRAs see$ted

Factor for Cn in :6 CSG44008G days8 is as defined in t!e (P





%a I *otal no, of inforamtion and data collected /total o, of information to be collected%b I *otal no, of days reduced / total no, of daysplanned

%a I *otal no, of data prepared / *otal no, of data tobe prepared%b I *otal no, of days reduced / total no, of daysplanned

9# I 100@91 I '0@@ reduction in outaes I <1total o, of euipmentunder brea;do)n in one mont! / total no, ofeuipment available at site> G 100

9# I Four days early93 I s per Sc!edule <no delay>91 I 4 days delay


9# I 100@ covered91 I '0@ covered


*otal no, of defective "oints / total no, of "oints)elded G 100

?!ere %a I o, of procedures implemented / totalno, of procuedures to be implemented%b I *otal no, of days of delay / total days plannedfor ma;in procuedures

?!ere %a I o, of resoruces deployed / total no, ofresources to be deployed%b I o, of days delayed for deployment / total no,of days allotted for deployment

o, of approved )elders deployed / o, of )eldersto be deployed G 100

*otal no, of )elders replaced / total no, of )eldersto be replaced G o, of days delayed / total no, ofdays for replacement as per plan

o, of s;ills developed to )or; independently

*otal no, of defective "oints / total no, of "oints)elded G 100

mount saved I <1Cost of (eputation for s!ortperiods / Cost of deputation to be incurred in caseof postin> G 100

%a I o, of documents or replies prepared / *otalno, of documents or replies to be prepared%b I o, of days delayed in preparin documents /total no, of days available

*!is :6 )ill be ta;en by ead of nit /Function /(epartment H if covered under MPH and can be

assined a )ei!tae upto 100@

C:MMISSIONIN= 3 TE


*SG00100 *SG Commissionin of units as per Site Plan O

*SG00101 *SG O

*SG00102 *SG O

*SG00103 *SG O

*SG00104 *SG O

*SG0010# *SG O

*SG0010$ *SG O

*SG00200 *SG C

*SG00201 *SG C

*SG00202 *SG C

*SG00300 *SG C

*SG00301 *SG O

*SG00302 *SG 6eduction in cycle time of 69 activities at site C

*SG00303 *SG 6eduction in time ta;en for submission of 69 reports O

*SG00304 *SG 6eduction in time ta;en for e+ecution of 6=M )or;s at site C

KRAT+&e

*imely plannin/ monitorin/ and controllin inputs forcommissionin activities to ac!ieve t!e tarets

.rection/PreCommissionin c!ec;s of euipments andsystems for conductin trial runs/ as per plan

*imely reportin of nonconformities to manufacturin units)it!in specified time

ssess and prioritise for interation of inputs <includincustomer8s inputs> for startin precommissionin/milestoneactivities/ a!ead of plan

Completion of milestone and commissionin activities/ as perplan

Preparation of "oint protocols <after ensurin ad!erence ofperformance to specifications> of t!e euipments/systemscommissioned,

6eduction of time ta;en for recommissionin of units afterover!aul/ performance evaluation and troubles!ootin/ post)arranty "obs

6eduction of time ta;en for recommissionin of units afterover!aulin "obs

6eduction in response time for performance evaluation andtroubles!ootin activities

%mprovement over contractual time for e+ecution of 69 / 6=Mservices

6eduction in response time for preparation and submission oftec!nical specifications for 69 "obs

*SG00400 *SG O

*SG00401 *SG O

*SG00402 *SG O

*SG00403 *SG O

*SG00404 *SG Conductance of functional tests as per contract, O

*SG00#00 *SG o, of units commissioned as per 7alanced Score Card O

*SG00#01 *SG O

*SG00#02 *SG Finali5ation of commissionin c!ec;lists as per plan C

*SG00#03 *SG O

*SG00#04 *SG O

*SG00#0# *SG O

*SG00#0$ *SG O

*SG00$00 *SG 6eduction in Cycle *ime of identified Processes C

*SG00$01 *SG %dentif ication of processes tarettin cycle time reduction C

*SG00$02 *SG C

*SG00$03 *SG *imely e+ecution of ction Plan for cycle time reduction C

*SG00&00 *SG .n!ancement in customer satisfaction score C

*SG00&01 *SG umber of Customer Meets conducted O

*SG00&02 *SG @ of feedbac; incorporated resultin out of customer meets C

*SG00&03 *SG 6eistration/ follo)up and resolution of customer complaints O

*SG00&04 *SG C

Optimisation/ Preparation and Conductance of PA/P. *est asper plan

Procedure for *A Performance Auarantee/Performance.valuation *ests Preparation/ Submission and approval byCustomer/Consultant

Finalisation of procedure )it! customer and for Conductanceof functional tests as per contract,

(eployment of %nstruments and ensure compre!ensive systemreadiness at site for PA/P. test conductance as per plan

Finali5ation of commissionin procedures and obtainin t!eirapproval from customer / consultant

ssessment of %M*.s reuirement at site for commissioninand deployment as per plan

Plannin of inputs and course correction for commissionin t!epro"ects as per sc!edule

6elease of pro"ect specific erection/ comm manual as perplan,

Outsourcin of e+pert services for commissionin as perreuirements

.valuation of alternatives to e+istin processes/ to ac!ievecycle time reduction

%mplementation of O=M improvement pro"ects/ in consultation)it! Customer

*SG00&0# *SG .+tendin support to customer for Optimisin O=M practices C

*SG00&0$ *SG C

*SG00'00 *SG O

*SG00'01 *SG 6esolution of non conformities observed durin commissionin O

*SG00'02 *SG O

*SG00'03 *SG O

*SG00'04 *SG O

*SG0000 *SG C

*SG01000 *SG O

*SG01100 *SG %nputs to manufacturin units for as built dra)ins O

*SG01200 *SG O

*SG01300 *SG O

*SG01301 *SG O

*SG01400 *SG rranin Purc!ase of *=P/ %M*.s etc, as per plan O

*SG01#00 *SG C

*SG01#01 *SG C

*SG01$00 *SG C

*SG01$01 *SG C

*SG01$02 *SG O

*SG01$03 *SG O

Proactive planned customer visits to en!ance customerrelations!ip

Completion of reliability run / trial operation of t!e units/ as pertaret

6esolution of tec!nical issues durin .rection / Commissionin/ nit Stabili5ation

Optimisation of t!e euipment/system to ac!ieve performancespecifications

Completion of reliability run of t!e euipment/system/unit asper taret

Suestions to Ms/P.M/6eion/Site/*S<> forimprovement in products/systems

Man!ours of customer trainin conducted as percontracts/plan

Preparation and submission of unit completion reports )it!inspecified time

Optimal utili5ation of e+pert services of t!e Aroup forcommissionin/recommissionin/ trouble s!ootin/over!aulin "obs/PA/P. *ests

ssistance to sites for commissionin/ over!aulin/PA/P.*ests

(evelopment of e+pertise )it!in t!e Aroup to meet t!e currentand future needs in identified areas

(evelop multis;illed manpo)er t!rou! trainin and )or;e+perience/ to optimise !uman resources

pradation of facilities <%M*. = PA *est instruments> to meetne) standards

%dentification of facilities needin upradation to meet ne)standards

Processin/ submission of %M*./ *=P budet proposals fortimely procurement

Calibration/ rectification /upradation and arraninprocurement of %M*.s/PA *est instruments as per plan

*SG01$04 *SG O

*SG01&00 *SG ational / %nternational ccreditations ac!ieved/ revalidated C

*SG01'00 *SG O

*SG0100 *SG C

*SG0101 *SG O

*SG02000 *SG C

*SG02100 *SG C

*SG02200 *SG C

*SG02201 *SG C

*SG02202 *SG C

*SG02203 *SG O

*SG02204 *SG C

*SG02300 *SG O

*SG02301 *SG ?ebbased reportin of performance of 7.9 sets O

*SG02302 *SG O

*SG02303 *SG O

*SG02304 *SG *imely submission of M%6s / uery7ased 6eplies O

*SG0230# *SG C

*SG0230$ *SG O

*SG0230& *SG Performance monitorin of 7.9 supplied ydro Po)er Plant O

*SG0230' *SG O

*SG0230 *SG O

*SG02400 *SG (evelopment of ;no)lede manaement system as per plan C

*imely disposal of unusable/obsolete instruments = materialt!rou! CM*( <Corporate Office> = MS*C 9td,

pradation of .(P/%* infrastructure to meet operationalreuirements

(evelopment/ improvement of products )it! vendorpartners!ips

.valuation of -endor Performance as per plan/ and enerationof feedbac;

Formation of strateic business alliance as per plan/ )it!detailed brea;up of activities

umber of accepted suestions iven for system / productimprovement

*ec!noloy and Process %mprovements for .rection/Commissionin/ *roubleS!ootin/ PA/P. *ests/ Servicin/6=M/ Performance Monitorin

Completion of Special %mprovement Pro"ects in t!e processesas per plan/ incorporatin ne) tec!noloies

%dentification/ application of ne) tools/ tec!noloies fore+ecution of processes

Cost savin t!rou! Process %mprovements/ ProductivityMeasures

Promote S. Manaement Prorammes for processimprovements

Performance monitorin of 7.9 supplied t!ermal / as /nuclear sets

Proactive assistance to customers/ based on performancemonitorin reports / feedbac;s

Aeneration of Failure analysis reports for incorporatinimprovement in t!e processes/ products and systems

pradation/ (evelopment of Soft)are for faster dataprocessin and analysis of Performance Monitorin of 7.9sets

Performance monitorin of 7.9 supplied Captive Po)erPlant

Performance monitorin of 7.9 supplied Aas based Po)erPlant

Performance monitorin of 7.9 supplied Overseas Pro"ectPo)er Plant

*SG02401 *SG C

*SG02402 *SG C

*SG02403 *SG C

*SG02404 *SG C

*SG0240# *SG C

*SG0240$ *SG O

*SG02#00 *SG Patentin e) *ec!noloy C

*SG02$00 *SG Aeneration of business in ne) areas C

*SG02$01 *SG .+ecution of MC and O=M contracts/ as per plan O

*SG02$02 *SG .+ecution of Slo) Speed 7alancin contracts as per plan O

*SG02$03 *SG O

*SG02$04 *SG Order boo;in for O=M and 9*S contracts O

*SG02$0# *SG .+ecution of e) 7usiness Contracts as per plan O

*SG02$0$ *SG e) Mar;etin initiatives underta;en O

*SG02$0& *SG O

*SG02&00 *SG *ec!nical inputs /assistance for SS/ PP%/ 6=M/ O=M "obs O

*SG02'00 *SG Pro"ect cycle time reduction t!rou! revisitin e+ercises C

*SG0200 *SG O

*SG03000 *SG O

*SG03001 *SG O

*SG03100 *SG O

*SG03200 *SG umber of papers edited / approved / publis!ed C

*SG03201 *SG Publication of 8Feedbac;8 "ournal O

*SG03300 *SG Preparation and issue of tec!nical documentation C

umber of prorammes / )or;s!op conducted for ;no)ledes!arin

o of tec!nical papers presented <%n!ouse/ ational/%nternational fora> / publis!ed <in Eournals>

(issemination of status of pro"ects/ and innovativetec!noloies implemented at sites/ t!rou! in!ousepublications

Capturin t!e 7est Practices )it!in <of> t!e orani5ation /competitors / Consultants / Customers

S!arin and adoption of 7est Practices and implementin t!esame succesfully/ as per plan

%mpartin advanced tec!nical education to internal / e+ternalcustomers

Preoutae survey / !ealt! monitorin / condition assessmentconducted at operatin units

*imely Preparation of estimates and Offer submission toCustomer

ssistance to sites for resolution of tec!nical issues leadin tocontract closin

Plannin/ Conductin of Milestone /uality / Safety udits asper Plan

6ecommendation of corrective actions based on Milestone/uality / Safety udit 6eports

o, of desin audits conducted for ne) products / systems /services

*SG03301 *SG Preparation and issue of productspecific .rection Manuals C

*SG03302 *SG C

*SG03303 *SG Preparation and issue of productspecific Servicin (ocuments O

*SG03304 *SG ?eb!ostin of tec!nical documents C

*SG0330# *SG Preparation and issue of S. Manuals C

*SG03400 *SG C

*SG03#00 *SG 6esolution of eneric problems C

*SG03#01 *SG O

*SG03#02 *SG O

*SG03#03 *SG C

*SG03$00 *SG O

*SG03&00 *SG O

*SG03'00 *SG O

*SG0300 *SG O

*SG04000 *SG Finalisation of Functional scorecard by specified date O

*SG04100 *SG %mprovement in .mployee Satisfaction Score O

*SG04101 *SG C

Preparation and issue of productspecific Commissionin(ocuments

Preparation and issue of repair = maintenance procedures fortools = plants

Formulation of ction Plan for resolution of identified enericproblems

%mplementation of ction Plans for resolution of enericproblems

Performance analysis of t!e euipment / system afterimplementation of ction Plan for resolution of eneric problem

6eply to Aovt, udit ueries/ %nspection report paras/ ction*a;en 6eports etc, furnis!ed )it!in specified time <2 )ee;s>

6eply/settlement of %nternal udit paras )it!in specified time <4)ee;s>

*imely inputs to unit/corporate finance for interunit reconciliationof accounts


%mplementation of %mprovement pro"ects identified in t!ePosition 6eport as per sc!edule

*SG04200 *SG %ncrease in no, of active uality Circles in t!e deptt, O

*SG04300 *SG c!ievin 7usiness e+cellence t!ru8 *M at (eptt, level C

*SG04301 *SG Preparation of action plan based on Position report O

*SG04302 *SG C

*SG04400 *SG (evelopment of :no)lede manaement Portal C

*SG04#00 *SG C

*SG04$00 *SG Completion of :M Pro"ects as per sc!edule C

*SG04&00 *SG C

*SG04'00 *SG C

*SG0400 *SG C

*SG0#000 *SG C

*SG0#100 *SG C

*SG0#200 *SG C

*SG0#300 *SG C

*SG0#400 *SG C

*SG0##00 *SG C

*SG0#$00 *SG O

*SG0#&00 *SG %ssues resolution t!rou! tas; force and action plan finalisation O

*SG0#'00 *SG Study of tender documents and submission of comments O

%mplementation of %mprovement pro"ects identified in t!ePosition 6eport as per sc!edule

Contributin case studies etc,for :no)lede ManaementPortal







*imely preparin inspection procedures and conductininspections for t!e precision instruments = calibrationeuipments

Preparation of *ec!nical specifications for advanceinstrumentation to meet ne) standards,

Performance monitorin of O 7.9 supplied Po)er Plantin %ndia and broad for 7enc! mar;in 7.9 SetsPerformance

%nteraction )it! C./PAC%9/C.6C / eavy %ndustry / MOP andot!er Aovt, encies to resolve issues

*SG0#00 *SG C

*SG0#01 *SG 7enc!mar;in of pro"ect activities O

*SG0$000 *SG O

*SG0$100 *SG O

*SG0$200 *SG O

*SG0$300 *SG O

*SG0$400 *SG O

*SG0$#00 *SG O

*SG0$$00 *SG O

*SG0$&00 *SG O

*SG0$'00 *SG O

*SG0$00 *SG C

*SG0&000 *SG O

*SG0&100 *SG O

*SG0&200 *SG O

*SG0&201 *SG %dentification of Customers for Slo) speed balancin O

*SG0&202 *SG O

*SG0&300 *SG O

Process improvements based on 7enc!mar;in of pro"ectactivities

*imely commissionin of 7OP pac;aes in 7.9 scope as perplan

*imely preparation and submission of Pro"ect completionreports

(evelopment of (etailed Pro"ect Specific.rection/Commissionin 93 et)or;s

*imely PreCommissionin /Commissionin of 7oiler Subsystems

*imely PreCommissionin /Commissionin of *urbine Subsystems

*imely PreCommissionin /Commissionin of enerator Subsystems

*imely PreCommissionin /Commissionin of .lectricals Subsystems

*imely PreCommissionin /Commissionin of C=% Subsystems

.+tendin ssistance to customer to meet contactualobliations reardin O=M/ vailability

ccomplis!ment of tarets of nit/C/Function/(epartmentlevel 7alance Score Card

@ of commissionin action reuest resolved )it!in specifiedtime, <*ime to be specified in action plan bo+>

.+ecution of CO*6C*9 CO(%*%O MO%*O6%At!rou! vibration,noise and ot!er accessable tec!niues

Completion of slo) speed balancin "obs to satisfaction ofcustomer

.+ecution and completion of Slo) speed balancin "ob tosatisfaction of customer

Preparation of estmates for construction po)er and estimatesfor electrical and C = % "obs for sites

*SG0&400 *SG *ec!nical scrutiny/ma;in of tec!nical specification of MM(s O

*SG0&401 *SG Scrutiny of tec!nical offers of MM(s/%nstruments O

*SG0&402 *SG O

*SG0&403 *SG %n!ouse / Outside repair of MM(s O

*SG0&404 *SG Calibration /6ectification /Procurement of PA *est %nstruments O

*SG0&#00 *SG Microfilmin of dra)ins/documents, O

*SG0&$00 *SG umber of Standardi5ation Meetins conducted/ttended O

*SG0&&00 *SG Scannin of dra)ins/documents and creatin soft copy O

*SG0&'00 *SG *imely supply of prints to users O

*SG0&00 *SG O

%nspection /testin of ne) procured MM(s/%nstruments andrepaired MM(s

System administration of (ra)in Manaement System andOnline Print 6euisition System

C@NICAL SERICES <;NCTION KRA MASTER > ,::6

;#it o" Meas%reme#t

*ime %nde+D G G

@

D M G

*ime %nde+D G M

*ime %nde+D G M 9

(ays D M 9 G

*ime %nde+

D G M

@

D G 9

o, of days reduced D M M G

o, of days reduced G M

@

G M

@

D M M

@

M 9

@

9 M

@

D 9

@

D G M

Criti$aKRA)Y3N

S&e$iaKRA)Y3N

;#i-ersaKRA

)Y3N


A B C

@

D M

umber

D M M

@D G M M

@

D G M

@D G M M

@

D G G

@D 9 M M

@D G M M

@D G 9 M

@D M M G

@D 9 M 9

@ M M G

@ M M

umber M M G

@ M G

@ G M 9

@

D 9 M G

umberD M M

@

D M 9 9

@

D M M 9

@ 9 M M

(ays 9 M M

@D M 9 G

@D M

@D 9 M M

@D 9 M M

@D 9

@D M M

umber M 9

@D G M M

@D G 9 M

*ime %nde+D M M M

D 9 G G

@

D G M M

@D 9 9 9

D 9 9 G

D 9 9 G

@

D M M G

@

D M M G

*ime %nde+D G M 9

@

D G M M

@ Mandays utilised /available

@ .+pertise developed /areas identified

@ manpo)er trained in moret!an one s;ill

@D G M

@ 9 9 9

@ 9 9 9

umber M 9

@

G 9 9

@D 9 9

@ 9 M M

@

D M 9

@

D M

@D M M G

6upees D M M M

@

M M G

o,of reports enerated D G G

@ D G M M

umberD M M 9

umberD M 9 9

*ime %nde+ D M M 9

@

D 9 M

umberD 9 9 M

umberD 9 9 M

umberD 9 9 M

umberD M M

@D M M

@D M M 9

umber D

umber

D M

@

M M G

@ G 9 9

@D M M G

umber G

6upees D M G G

6upees D M 9

6upees D M 9

o,of Sites D M 9

6upees D M M G

6upees D M 9

@D

@D M

@D 9 9 9

@D M 9

@D M M M

@

D M M

D D M 9

umberD M 9

umber D 9 M 9

umber D 9 M

@

D G G


@

9 M M

@

9 M M

@

9 M M

@

D M 9 9

@D 9 M M

umber G 9 9

@D M G

@

D 9 9 M

@

D G 9 M

@

D M M M

@

D D M 9 9

@

D D M 9 9

*ime %nde+D D M 9 9

*ime %nde+

D D M 9 9

D D D M 9

Score D D M G G

*ime %nde+D D G M M



*M Score D D G G

D D D G M G

*ime %nde+D D G G M

D D D 9 M

umber D M M M

*ime %nde+ D D G M

D

D

D

D

D

D

@

D 9 9

umberD 9 9

umber

D

@D M 9

@D M

@

D G









@

D G

@

D M 9

@

D G

*ime %nde+D M M M

umber D M M M

@

D 9 M M

@

D 9 M M

@

D 9 M M

@

D 9 M M

@

D 9 M M

@ G G

7alanced Scorecard 6atin < D G

@ 9 M

umber of "obs D 9 9 M

o of rotors D 9 M

umber of rotors D 9 9 M

o of rotors D 9 M

*ime %nde+D 9 M

*ime %nde+

D 9 M

*ime %nde+

D 9 M

*ime %nde+

D 9 M

@ repairs completed )it!in s D 9 M

*ime %nde+

D 9 M

umber 9 M

umber

9 9

o,of paes 9 M

@ in specified tareted time 9 M

@ availability of system 9 M

:7

KRA Remar1s

N2 <ctual time / Sc!eduled time> + 100

o of days saved

Protocols

Protocols o, of days saved

Protocols o, of days saved


92/93 sc!edule /SOMS / Site Plan

92/93 sc!edule /SOMS / Score Card

Completion 6eport /Protocols

S6/C6/Ot!er6eports

o of days after occurrence to bespecified

Completionsc!edule / SOMS

92 net)or;/ 7alanceScore Card

No of protocols completed / o of trialruns completed +100

7enc!mar; data /Completion 6eports

verae of NR<Prev,3 Dears verae o,of days ta;en to respond> / Prev,3 Dears verae + 100

.+ternal / %nternal?or; Orders/Completion 6eports

N2 <Cumulative no, of daysta;en/Cumulative no, of days as persc!edule> + 100

7enc!mar; data/Eob Completion6eports

verae of N<7enc!mar; time o, ofdays ta;en to respond> / 7enc!mar; time+ 100


N2 <o, of days ta;en/o, of days as persc!edule> + 100


N2 <o, of days ta;en/o, of days as perbenc!mar;> + 100


N2 <o, of days ta;en/o, of days as persc!edule> + 100

Nos conducted / *otal planned + 100

Procedure 6eport

(P/ 91/92 sc!edule

Protocols

Nos, approved / os, planned + 100

Nos, finalised / os, planned + 100

(P/ 91/92 sc!edule

No, released / o, planned + 100

(eployment plan

7enc! Mar;/6eport N(ays reduced/Previous best + 100

os, identified

Nos, evaluated / os, identified + 100

7enc! Mar;/6eport N(ays reduced/Previous best + 100

N%ncrease in Score / Previous Score + 100

o of meets

Completion 6eport

nnualPlan/7alancedScore Card

(ocument %ssue6eister

o, of documents approved by customer /consultant

No of Procedure finalised / o of tests asper contract+ 100

N2 <Cumulative actual time ta;en /Cumulative time reuired as per norms> +100

No of tests conducted / o of tests as percontract + 100

92/93 sc!edule /SOMS / 7alancedScore Card

No, of units commissioned / o of unitsplanned for commissionin + 100



<o of instruments deployed / *otal no tobe deployed as per plan>+ 100

92/93 et )or;/(aily6eport

N2 <ctual time ta;en / Sc!eduled time> +100


No, of reuirements met / o, ofreuirements as per plan + 100

nalysis of7enc!Mar;s

Pro"ect 6evie)6eports

Customersatisfaction surveyreport/ Feedbac;sreceived t!rou!Customer Meets

Plan / Compliance6eport

Feedbac; / status6eport

No, of feedbac;s implemented / o, offeedbac;s accepted for implementation +100

Customer Complaintreister / SOMS

<o of complaints resolved / *otal no ofcomplaints reistered> + 100

No of pro"ects implemented / o ofpro"ects planned + 100

6eport o, of days of support e+tended

6eport

Protocols

Completion 6eport <os, completed / os, envisaed> + 100

Completion 6eport <os, completed / os, envisaed> + 100

Suestion 6eports o of suestions iven

*rainin 6eports

Mar;edup dra)ins

No of visits underta;en / o of visitsplanned + 100

No, of reliability runs completed / o, ofreliability runs planned + 100

S6/C6/Ot!er6eports

<o of non conformities resolved/*otal noof non conformities reported> + 100

Punc! 9ists <internal= e+ternal>

No of issues closed/ o of issues raised+ 100

NMan !rs ac!ieved/ Man !rs planned +100

N2 <o, of days ta;en / o, of daysplanned> + 100

nit Completion6eport

Eob completionreports/ Protocols

No, of days deployed / o, of daysreuested + 100

Completion 6eports/7alance score Card

No of site mandays assisted / o of sitemandays planned + 100

Plan/ %ndents/%nspection reports

Ro, of items purc!ased/o, of itemsplanned + 100

nnual Plan/*rainin 6eports

No, of e+pert capabilities developed / o,of e+pert capabilities planned to bedeveloped + 100

Plans/ *rainin6eports/(epartmentalreports

No of persons developed / o planned +100

7udetaryapprovals/ %M*.inventory reister

NCapital budet spent / Capital budetsanctioned + 100

Current Standards/Current ContractConditions/ C6s/%nventory Status

No, of facilities identified for upradation /o, of facilities not meetin ne)standards + 100

Proposals/ pprovals

92/93 sc!edule/%M*. / *=P reister


Completion reports

No, accepted / o, submitted + 100

No e+ecuted / o planned G 100

Financial 6eports 7udet

Completion 6eport

o, of 6eports enerated

System 9o Online availability of system

M%6s o, of responses

o, of reports

Copy of M%6s





Plan/ :MOs8 report

(%SPOS96.PO6*


ccreditationCertificates

<o of accreditations obtained / o ofaccreditations planned> + 100

Pro"ect status6eport

No, of pro"ects completed / o, ofpro"ects planned + 100

o of ne) products <or/ variants>introduced

Plan (ocument/-endor PerformanceFeedbac; 6eports

N%mprovement in vendor ratin / Previousyear8s vendor ratin + 100

Strateic businessalliance reports

No, of activities completed / o, ofactivities planned + 100

nnual Plan/MSG6eport

nnual Plan/7alance Score Card

Number ac!ieved / umber planned +100

nnualPlan/7alance ScoreCard

NPro"ects completed/Pro"ects Planned +100

.+ecution /completion 6eports

No of imrovement pro"ects implemented /o of imrovement pro"ects planned G 100

(aily/mont!y/annual6eports

Failure analysisreports

%mplementation /Status 6eports

No, of activities completed in time / o, ofactivities planned + 100





No, of activities completed / o, ofactivities planned + 100

*rainin reports

%ndividual report o, of papers presented

o, of "ournals publis!ed

6eports

9ist of patents o, of patents applied for

Financial 6eport *urnover from ne) businesses

*urnover from MC = O=M Contracts

ssessment reports

7alance Score card -alue of orders received

*urnover from e) 7usiness Contracts

6eports

Offer 6eport

M%6s/ MoMs No, of responses / o, of reuests + 100

6eport

6eport o of days after completion of audit

udit 6eports

Publications o of papers

Plan / Eournal o, of issues

No,of prorammes conducted / o ofprorammes planned + 100

Copies of in!ouse "ournals

%mplementation6eport

No, of 7est Practices captured / o, of7est Practices planned to be captured +100

%mplementation6eport

No, of 7est Practices implemented / os,planned + 100

NMan !rs ac!ieved/ Man !rs planned +100

Plan/ Financial6eport


*urnover from Slo) Speed 7alancinContracts

o,Of nits )!ere Survey/Condition ssessment conducted


No, of %nitiatives *a;en/ o, of %nitiativesPlanned + 100

<o, of Offers submitted in time / o, ofOffers> + 100

N(ays reduced / Currently benc!mar;edtime cycle + 100

Protocols/ 7alanceScore card

NMandays e+ecuted / Mandays planned +100

udit Plan/ 92/93et)or;/ udit6eport

No of audits conducted / o of auditsplanned + 100

No of audits conducted / o of auditsplanned + 100


No, of documents issued / o, ofdocuments to be issued as per plan + 100

System 9o/ Plan

<2<ctual time/Sc!eduled time>> G 100

Copy of Procedures o, of procedures

Completion 6eport

Nos, analysed / os, implemented + 100

Survey 6eport

Pro"ect report

(ocument %ssue6eister/ (ocument%ssue Plan

No, of productspecific .rection Manualsissued / os, to be issued as per Plan +100


No, of productspecific Commissionin(ocuments issued / os, to be issued asper Plan + 100


No, of productspecific Servicin(ocuments issued / os, to be issued asper Plan + 100

No, of documents !osted / *otal no, ofdocuments to be !osted as per Plan +100


No of issues resolved / o, of issuesidentified + 100

Aeneric problemsreister/ ction Plandocuments

No, of ction Plans formulated / o, ofeneric problems identified + 100

%mplementation6eports/ ctionPlans

No, of ction Plans implemented / os,formulated + 100

nalysis 6eports/%mplementation6eports


*arets to be set as follo)sQ 100@ cases9#J #@ cases94J'#4@ cases93J&#'4@ cases92J&#@cases91


*arets to be set as follo)sQ 100@ cases9#J #@ cases94J'#4@ cases93J&#'4@ cases92J&#@cases91





nit /C

uality (eptt,

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report


MOM / 6eplies

*as; force report

6eports

ction plandocument

P6OC.(6.(OCM.*S

<O, OF (OCM.*SP6.P6.(/(OCM.*SP9.(>G100

SP.C%F%C*%OS..*S

<O, OF SP.CF P6.P6.(/P9.(>G100

mont!y/annual6eports

<o, of issues resolved / o of issuesreferred> + 100

<o, of action plans finalised / o ofissues referred> + 100

<umber of documents submitted aftercomments>/<umber of documentreceived for comments>+100

6eports

6eports

o of days after trial operation

93 et)or; os, developed

Site records

umber ac!ieved

<umber of process improvementcompleted/ umber of processimprovement planned >+100

<umber of activities 7enc! Mar;ed>/<umber ofactivities Planned to be 7enc!Mar;ed >+100

92/93 sc!edule /SOMS / Site Plan

No, of Pac;aes commissioned / o ofPac;aes planned for commissionin +100

Pro"ect Completion6eport











<o, of days services provided / o, ofdays planned> + 100


*!is :6 )ill be ta;en by ead of nit/Function / (epartment H if covered underMPH and can be assined a )ei!taeupto 100@

C6 received fromsite

umber of "obe+ecuted / underproress

Completion ofbalancin,

o ofrotors/customersidentified

o of rotorsbalanced,

Mot!er :6

For customers/ot!er 7.9 units

For various user departments

6elevant recordsbein maintained fort!is purpose





o, of microfilmsproduced,

(epartmental6ecords

%n t!ese meets Standards are revie)edand collective decisions are ta;en forrevision/reaffirmation,

umber ofdra)ins/documentsscanned

(epartmentalrecords

vailibility of systemfor use

Online submission of dra)ins and printreuisitions

P;BLICITY3P;BLIC RELATION

KRA I2 <%#$tio# I2 KRA 2es$ri&tio# ;#it o" Meas%reme#t

P6G00100 P6G O

P6G00101 P6G O @

P6G00102 P6G O @

P6G00103 P6G O

P6G00104 P6G %6*%M. CO-.6A. O

P6G0010# P6G *OP MA.M.* %*.6-%.?S O O, OF %*.6-%.?S

P6G00200 P6G O

P6G00201 P6G O umber


P6G00301 P6G 6.9.S. OF (-.6*%S.M.*S O umber

P6G00302 P6G O

*ime %nde+


P6G00401 P6G C umber

P6G00402 P6G O 6P..S


P6G00#00 P6G O umber


KRAT+&e

M.(% COMM%C*%O P9 *O.S*79%S 9OA *.6M *6S* MOAS* S*:.O9(.6S


@ %C6.S. % ve M.(%CO-.6A. O-.6 9S* D.6

@ %C6.S. % 6*%O OF veM.(% CO-.6A. *O ve M.(%CO-.6A. O-.6 9S* D.6

6.9.S. OF P6.SS O*.S =.S6%A M.(% CO-.6A.

6S, .6.(<O*%O9>

6S, .6.(<O*%O9>

COC.P*9%X*%O =F%9%X*%O OF P79%C%*D P97D SP.C%F%.( (*.


P9

COC.P*9%X*%O OF (-.6*%S.M.*S

6.9.S. OF S***O6DO*%C.S/*.(.6S ?%*%SP.C%F%.( *%M.

%(.*%FD%A .G%7*%OS FO6P6*C%P*%O FO6 7S%.SSA6O?*

M7.6 OF .?/SP.C%F%C.G%7%*S <MO(.9S/(%SP9DP.9S .*C,> C6.*.(

S-%AS % S.**%A OF.G%7%*%OS *6 %OS.(.S%ASM7.6 OF 7S%.SS .%6%.SA..6*.(

F%9MS

F%9MS

P6G00$00 P6G O umber


P6G00$02 P6G O*ime %nde+


P6G00$04 P6G O

*ime %nde+

P6G00$0# P6G O umber

P6G00$0$ P6G O

*ime %nde+

P6G00$0& P6G O umber

P6G00$0' P6G O

*ime %nde+

P6G00$0 P6G O @ O *%M.

P6G00$10 P6G O @

P6G00&00 P6G O @ S*%SFC*%O

P6G00&01 P6G O @

P6G00&02 P6G O umber

P6G00&03 P6G O @

P6G00&04 P6G O @

P6G00&0# P6G O 6P..S

%(.*%FD%A *. ..( OFCOMM%C*%O *6P79%C*%OS

(* CO99.C*%O FO6 (%6.C*M%9.6S *O CS*OM.6S

9DO*/ (.S%A/ P6%*%A =(%SP*C OF (%6.C* M%9.6

,.?S 9.**.6

9DO*/ (.S%A/ P6%*%A =(%SP*C OF .AA, .?S 9.**.6

(* CO99.C*%O FO6 %OS.EO69S

9DO*/ (.S%A/ P6%*%A =(%SP*C OF %OS. EO69S

(* CO99.C*%O FO6 P6O(C* /CO6PO6*. P79%C*%OS

9DO*/ (.S%A/P6%*%A OFP6O(C*/CO6PO6*.P79%C*%OS

-9. ((%*%O *O *.C%C9 6*%C9.S CO*6%7*.( *O*%O9/%*.6*%O9EO69S ?%*% SP.C%F%.( *%M.

@ S*%SFC*%O 9.-.9 %6.(.6S%P S6-.D <M%,SMP9. S%X. 1@ OF C%6C9*%O>

OSP%*9%*D = P6O*OCO9 FO6S*%SFC*%O OF S*:.O9(.6S*O 7%9( 9OA *.6M6.9*%OS%P

@ %C6.S. % COMFO6* 9.-.97S.( O A.S* F..(7C:<F..(7C: 7S.( O M%, 20@ OFOCCPCD>

FO6 %MP6O-%A A.S*S8COMFO6*

%MP9.M.*.(/*:. 7S.( OF..(7C: S6-.D

@ OCCPCD O7S%.SS/OFF%C%9 -%S%*S OFA.S* OS.S/*6S%* F9*S

*O*9 MO.D S-.( O O*.97%99S 7D 9O(A%A .MP9OD..S %A.S* OS.S/*6S%* F9*S?%9. O *O6

P6G00&0$ P6G O @

P6G00'00 P6G O @

P6G00'01 P6G C

P6G0000 P6G C

P6G01000 P6G C

P6G01001 P6G M7.6 OF PO*OS O9%. C umber

P6G01002 P6G M.(% P6.SS O*.S O9%. C umber

P6G01003 P6G M.(% 6.PO6*%A O9%. C

P6G01004 P6G P6O(C* C*9OAS/C(s O9%. C umber

P6G0100# P6G O

*ime %nde+

P6G0100$ P6G O @



P6G01102 P6G P.6C.* P*%M. O @

P6G01103 P6G OS*%A *%M. OF CO*.* O *%M. % M%S,

P6G01104 P6G O, OF ?.7 7S.( .6%.S O umber

P6G0110# P6G O @

S*:.O9(.6S FO6CO(C*%A *.%6 -%S%*S

6(OM S6-.D OF P6*C%P*S(6%A .-.* MA.M.*

SP.C%F%.( *%M. FO6%MP6O-.M.* % S*%SFC*%O9.-.9 7S.( O F..(7C: F6OMP6*%C%P*S (6%A *. .-.*


SP.C%F%.( *%M. FO6 7.**.6(O??6(/P?6(COMM%C*%O ?%*% *.O6A%S*%O


?%*% SP.C%F%.( *%M. FO6%FO6M*%O S6%A


CO9,CM, OF6.PO6*A./(D

OS*%A OF %OS. EO69SO9%.

@ pdations of On line informationavailable for t!e 7.9 employees<telep!one directoryH fa+ os,H Mobileos, H public utility os, etc,> carried out)it!in specified time of t!ec!ane/event,

.? O9%. COMM%C*%O%%*%*%-.S

,(.-.9OP.(

S.6 S*%SFC*%O 9.-.9 OF?.7 S6F.6S O ?.7 PA.9%*D <F..(7C: *O 7. 7S.(O M%, 20@ %*S *O O9%.F..(7C: FO6M>

P6G01200 P6G O @

P6G01300 P6G O

*ime %nde+

P6G01400 P6G O

P6G01401 P6G O

*ime %nde+

P6G01402 P6G O

*ime %nde+

P6G01403 P6G O

*ime %nde+

P6G01404 P6G O

*ime %nde+


P6G01#01 P6G O

P6G01#02 P6G O


P6G01$00 P6G C @ CO-.6.(

P6G01&00 P6G C

P6G01'00 P6G O @

@ S*%SFC*%O 9.-.9 OFCOMFO6* % O9%(D OM.S<FF.(7C: S6-.D 7S.( OM%, SMP9. S%X. OF 20@OCCPCD>

(* CO99.C*%O/ 9DO*/P6%*%A = (%SP*C OF*.9.PO. (%6.C*O6D/A6..*%A C6(S/ (%6D =C9.(6S

COC.%-%A ( P9%A FO6CO6PO6*. %(.*%*%.S FO6 9 (%S*6%7*%O 7DSP.C%F%.( (*.


(* CO99.C*%O/ 9DO*/P6%*%A ( (.SP*C OF (%6D

(* CO99.C*%O/ 9DO*/P6%*%A ( (.SP*C OFC9.(6S

(* CO99.C*%O/ 9DO*/P6%*%A ( (.SP*C OF*.9.PO. (%6.C*O6D

(* CO99.C*%O/ 9DO*/P6%*%A ( (.SP*C OFA6..*%A C6(S

M7.6 OF M.M.*OSCO6PO6*%X.(

(%S*6%7*%O OF CO6PO6*.M.M.*OS 7D SP.C%F%.( (*.,


.MP.9M.* OF SPP9%.6S 7DSP.C%F%.( (*. FO6P6OC6.M.* OF SO-.%6S


(.-.9OPM.* OF (.S%A FO6CO6PO6*%S.( M.M.*OS

%MP6O-%A COMP.*.C%.S OF.MP9OD..S *6OA *6%%AP6OA6MM.S

SDS*.M (.-.9OPM.* 7DSP.C%F%.( (*. FO6 %FO6M*%OS6%A/6.PO6*%A


6eply to Aovt, udit ueries/ %nspectionreport paras/ ction *a;en 6eports etc,furnis!ed )it!in specified time <2)ee;s>

P6G0100 P6G O @

P6G02000 P6G O

*ime %nde+

P6G02100 P6G O

*ime %nde+

P6G02200 P6G O

P6G02300 P6G O

*ime %nde+

P6G02400 P6G O umber of ne) circles

P6G02#00 P6G C *M Score

P6G02#01 P6G O

P6G02#02 P6G C

*ime %nde+

P6G02$00 P6G O

P6G02&00 P6G C umber

P6G02'00 P6G C*ime %nde+

P6G0200 P6G C

P6G03000 P6G C

P6G03100 P6G C






%mplementation of %mprovementpro"ects identified in t!e Position 6eportas per sc!edule

%ncrease in no, of active uality Circlesin t!e deptt,




%mplementation of %mprovementpro"ects identified in t!e Position 6eportas per sc!edule











P6G03200 P6G C

P6G03300 P6G C

P6G03400 P6G C

P6G03#00 P6G C

P6G03$00 P6G C

P6G03&00 P6G C

P6G03&01 P6G O 6S S-.(

P6G03'00 P6G C

P6G0300 P6G O


P6G04100P6G O Score







c!ievin %SO 000Q2000 certificationat (eptt, level by specified date


(.-.9OP%A C6%*.6% FO6.MP.9M.* = .-9*%O OF A.C%.S/S.6-%C. P6O-%(.6S 7DSP.C%F%.( (*.


(.-.9OPM.* OF SDS*.M 7DSP.C%F%.( (*. FO6 .C%A.AO*%*%O CP7%9%*%.S9.(%A *O COS* 6.(C*%O


COS* S-%A .FF.C*.( *6OA.AO*%*%OS



@ satisfaction level of aut!ors reardineditorial improvements effected on t!eirarticles for publis!in

@ satisfaction level of100@ aut!or base

Creatin a resource ban; for s!arin ofresources li;e !iresolution imaesHdiiti5ed blo)ups/ posters )it! nits<6s,2H000/ eac!>to syneri5e t!e P6function across various units


S <;NCTION KRA MASTER > ,::6>:7

D D G G (.P**, 6.CO6(S

D G G .?S CO-.6A.

D G G .?S CO-.6A.

G G M

G G M (* 9OA

G G (* 9OA

D D G G (.P**, 6.CO6(S

G M P79%C%*D P9

D G G

G G M (* 9OA

G G M

M G G

D M G (* 9OA

G G

G G M (* 9OA

G M G (* 9OA

G G (* 9OA

Criti$aKRA)Y3N

S&e$iaKRA)Y3N

;#i-ersaKRA )Y3N


A B C


.?SPP.6SC66D%AP6.SO*.S

P.6FO6MC.(*

6.9.-*.?SPP.6SC**%A

*6(./7S%.SS7O(%.S = SSOC%*%OS

COS* COMP6%SO?%* M6:.* 6*.

D G G (* 9OA

G M G (* 9OA

G G M

G M G (* 9OA

G G M (* 9OA

G M G (* 9OA

G G M (* 9OA

G M G (*9OA

G M G (*9OA

G M G (*9OA

D G G S6-.D F..(7C:

G G

D G G S6-.D F..(7C:

G M G (* 9OA

G G (* 9OA

G G (* 9OA

G G (* 9OA

D M G

M G (* 9OA

D D G

D D G G (* 9OA

D G G (*9OA

G G M (* 9OA

G G M (* 9OA

G G M (* 9OA

G G M (* 9OA

D G M (*9OA

9 9 M (ata lo

G G

D G GG (* 9OA

G M G (* 9OA

G M G (* 9OA

G M G (* 9OA

D M G G (* 9OA

G G (* 9OA

G G M (* 9OA

D M G (* 9OA

G M

G M

G M

G M

G M G (* 9OA

D G G M (* 9OA

D G M

G M

D M G G (* 9OA

D M M G (* 9OA

D D M 9 96ecord maintained by udit deptt,

D D M 9 9

D D M 9 9

D D M 9 9

D D D M 9


D M G G nit /C




D D D 9 M

D M M M


D Pro"ect report

D Pro"ect report

D Pro"ect report





D Pro"ect report

D Pro"ect report

D Pro"ect report


D G G

D G G

G M

D G

9 9 Feedbac; from ut!ors

D 9 M



9evel #Q 200H 9evel 4Q10H 9evel 3Q 1'0H9evel 2Q 1&0H 9evel 1Q1$0

KRA Remar1s

*arets to be set as follo)sQ100@ cases9#J #@cases94J'#4@ cases93J&#'4@ cases92J&#@cases91

*arets to be set as follo)sQ100@ cases9#J #@cases94J'#4@ cases93J&#'4@ cases92J&#@cases91


PROECT MANA=EMENT <;NCTIO

KRA I2 <%#$tio# KRA 2es$ri&tio# KRA T+&e

PMG00100PMG O *ime %nde+ D

PMG00101PMG Preparation of (raft 91 net)or; O *ime %nde+ D

PMG00102PMG O *ime %nde+


PMG00201PMG Preparation of (raft 92 net)or; O *ime %nde+


;#it o"Meas%reme#t

Criti$aKRA)Y3N

S&e$iaKRA)Y3N

*imely finalisation of 91 et)or;)it! customer

Finalisation of (raft 91 net)or;)it! concerned e+ecutinaencies

*imely finalisation of 92 et)or;)it! customer <matc!in )it!91>

Finalisation of (raft 92 net)or;)it! .+ecutin aencies

PMG00300PMG O D





PMG0030#PMG O

Monitorin/follo) up of.nineerindra)ins/(ocumentssubmission and raise timelyalarms for preventin delay

@ of alarms<e+ceptionreports raised)it!inprescribednorm forcorrectiveaction

.nsurin timely submission ofmaster list of .nineerindra)ins/(ocuments

6evie)in/Finalisin.nineerindra)ins/(ocumentssubmission sc!edule )it!e+ecutin aencies

Finalise .nineerindra)ins/(ocuments/O=Mmanuals/final documentssubmission sc!edule )it!cutomer

Submission of enineerindra)ins/documents tocustomer

Follo) up )it! customer forapproval/comments ofdra)ins/documents fromcustomer <on e+ception basis>

percentae ofdra)insapproved/commented

PMG00400PMG O D



PMG00#00PMG O D

PMG00#01PMG O D

PMG00#02PMG O D

PMG00#03PMG O D

Monitorin/follo) up O = Mmanuals and all final documentssubmission and raise timelyalarms for preventin delay


.nsurin timely submission ofmaster list of O = M manuals

6evie)in/Finalisin O = Mmanuals and all final documentssubmission sc!edule )it!e+ecutin aencies / customer

Monitorin/follo) up Suppliesfrom units and raise timelyalarms for preventin delay


6eular monitorin/follo) up)it! manufacturin units andraise timely alarms in respectiveareas


6evie) of detailedmanufacturin plan of units andraise timely alarms


Coordination )it! customersintradeptt for timely %nspectionat units/7O

Percentae ofinspectionarraned intime

PMG00$00PMG O D

PMG00$01PMG O D

PMG00$02PMG O D

PMG00&00PMG O

PMG00&01PMG O

PMG00'00PMG O D

Monitorin/follo) up 7O%/7OPSupplies and raise timelyalarms for preventin delay


Coordination )it!customers/suppliers/intradepttfor timely %nspection at venders)or;s

Percentae ofinspectionarraned intime

6eular monitorin/follo) up)it! concerned aencies andraise timely alarms in respectiveareas


Follo) up for 6esolution of%nterface inputs and raise timelyalarms for preventin delay


Finalise %nterface inputssubmission sc!edule )it!concernedH6eularmonitorin/follo) up )it!concerned aencies and raisealarms


Monitorin/follo) up ofconstruction milestones andraise timely alarms forpreventin delay


PMG00'01PMG O D

PMG00'02PMG O D

PMG0000PMG O D


PMG0002PMG O D

PMG01000PMG O

PMG01001PMG O

PMG01100 PMG O

PMG01101 PMG O

%dentify critical pendin inputs<supply/ cutomer inputs/ dra)indocument etc> for milestones)it!in specified time

@ of inputsidentified )it!inspecified time

6eular monitorin/follo) up)it! concerned aencies andraise alarms


.nsurin *imely submission of6eports to Customer/Ministry asper sc!eduled/areed dates

@ of reportssubmitted)it!in areeddates

Free5in of format/content ofproress report )it!in specifiedtime

.nsurin *imely availability ofreports from e+ecutin aenciesfor submission to customers

@ of reportsavailability)it!inprescribednorm

cievement of 7udetedP!ysical *urnover

@ aeac!ievementactual/7udet



cievement of 7udetedfinancial *urnover




PMG01102 PMG O

PMG01103 PMG O

PMG01104 PMG O

PMG01200PMG cievement of 7illin O


PMG01202PMG O

PMG01203PMG O

.nineerin Support for*urnover

@ aeac!ievementactual/taret

.nineerin Support to*urnover


.nineerin support for*urnover



.nsurin timelysubmission/approval of billinsc!edule from customer

.nsurin timely availability ofdocuments from concerned forraisin bills )it!in specified no,of days from completion ofactivity

@ ofdocumentsavailability)it!inprescribednorm

.nsurin timely submission of

.uipment Performance 7A asper format areed )it!customer <& days before raisinbill>

@ submission)it!inprescribednorm,

PMG01204PMG O

PMG01300PMG cievement of cas! collection O

PMG01301PMG O

PMG01302PMG O 6s crores

PMG01303PMG O


PMG01#00PMG O

PMG01#01PMG O




.nsurin timely verification ofbills

@ of 7illsverified )it!inprescribednorm

Cas! collection for )it!!eldoutstandins < as at end ofprevious year>



.nsurin *imely availability ofinputs for floatin of enuiriesfor erection subcontracts

Coordinatin and monitorin fortimely PA *est of 7.9/7OPpac;aes and raisin timelyalarms


Coordination and monitorin fortimely submission/approval ofPA test procedure


PMG01#02PMG O

PMG01$00PMG O

PMG01$01PMG O

PMG01$02PMG O

PMG01&00PMG O *ime %nde+

PMG01&01PMG O

PMG01&02PMG O

PMG01&03PMG O

Follo) up )it! concernedaencies for .nsurin earlyliuidation of punc! points forta;in up PA test and raisetimely alarms


.nsurin *ec!nical closure ofidentified contracts

@ aeac!ievementactual/planned

Consolidation/communication ofpunc! points of all concernedaencies )it!in 2 mont!s of trialoperation of set

@Communicationdone )it!inprescribednorm

6eular revie) and follo) up)it! concerned reardincontract closin and raise timelyalarms for preventin delay

@ of larms<e+ceptionreports> raised)it!inprescribednorm forcorrectiveaction

.nsurin *imely s!ipment ofmaterial from Port to overseaspro"ects by Coordination )it!mf units/6O(

.nsurin timely submission ofpac;ae details for s!ipmentand finalisation of s!ippinarranement by 6O( < onemont! before s!ipment>

@ rraned)it!inprescribednorm

Follo) up )it! concernedaencies for ensurin timelyavailability of identifiedpac;aes for eac! s!ipmentand raisin alarm sinals


.nsurin *imely availability of alldocuments for customsclearance of caro<4 daysbefore arrival of s!ip>

@ vailability ofdocuments)it!inprescribednorm

PMG01&04PMG O

PMG01&0#PMG O

PMG01'00PMG O *ime %nde+


PMG02000PMG O

PMG02001PMG O

PMG02100PMG O

PMG02200PMG O

PMG02201PMG O

PMG02300PMG O

.nsurin timely finalisation ofinsurance/.CAC cover,<)it!in1# days before s!ipment>

@ finalisation)it!inprescribednorm

.nsurin approval of statutoryaut!ority as reuired<)it!in 1#days before s!ipment>

@ pprovals)it!inprescribednorm

.nsurin timelySubmission/approval ofContract coordination procedure

.nsurin *imely availability ofreuired inputs for preparationof tec!nical specifications/procedures from ot!er aencies

.nsurin *imely response tocustomers en!ancin customersatisfaction < %nitial 6esponse too )it!in 3 days>

@ %nitialresponses)it!inprescribednorm

Contact concerned aencies foruic; feedbac; )it!in 2 days ofreceipt of letter

@ Contactestablis!ed)it!inprescribednorm

%mprovement in customersatisfation inde+ <CS%> )rtprevious year

Percentae ofaction pointsta;en/totalaction points

6eduction in no, of customercomplaints

@ 6eductionover last year

nalyse/ communication toconcerned aencies and puttinaction plan for implementation

@ complaintsfor )!ic! actionplanimplemented

.nsurin *imelyrevie)/resolution of criticalissues and puttin up focussedissues for MCM

Percentae ofissuesresolved/totalissuesrevie)ed inP6.MCMrevie)




PMG02#00PMG O D

PMG02$00PMG O *ime %nde+

PMG02$01PMG O D

PMG02&00PMG C *ime %nde+

PMG02&01PMG C D

PMG02&02PMG C D

PMG02&03PMG C D

PMG02'00PMG C D

PMG02'01PMG C umber

Preparation/Communication ofP6.MCM aenda points toconcerned 1# days before MCM

Preparation/Communication ofMCM aenda points toconcerned<at least & daysbefore MCM>

6evie) and submission ofvarious M%6s li;e mont!ly (%reports/ fortni!tly reports toCM( on pro"ects,

Coordination )it! various unitsfor sinin of MO for PP = S%P


Orani5in revie) meetins )it!C. as per sc!edule

Coordination )it! variouse+ecutin aencies forconsolidatin pro"ect informationas per C. format 1 )ee;before Meetin date


(evelopin %* based systemsfor en!ancin Pro"ectmanaement capability

%dentification of systems to bedeveloped and Preparation ofaction plan for development ofsystem by specified date


(evelop t!e system bysc!eduled date


%mplementation of system bysc!eduled date


(evelop systems by sc!eduleddate for s!arin of :no)lede


(ocumentin uniuee+periences durin pro"ecte+ecution )!ic! can be s!ared)it! ot!ers for t!eir benefit <tleast 1 per pro"ect>

PMG0200PMG C D

PMG03000PMG C D

PMG03001PMG C D

PMG03002PMG O D

PMG03003PMG C D

PMG03100PMG C D

PMG03101PMG C D

PMG03102PMG O D

PMG03103PMG C D

PMG03200PMG C D

(evelop a system )it!inspecified time for(ocumentation of pro"ect !istoryrecord of delays and conflictsand its resolution


(evelopment of system byspecified date for improvin.+ternal customer satisfationinde+ <CS%>


(evelopment of uestionaire)it! consultant


%dentify list of customers to becovered and conductance ofsurvey by consultant


nalysis of customer feedbac;and development of action planfor improvenment


(evelopment of system forimprovin %nternal customersatisfation inde+ <CS%>


(evelopment of uestionaire)it! consultant


Conductance of survey byconsultant


analysis of feedbac; anddevelopment of action plan forimprovenment


(evelop a system forreisterin/resolution ofcustomer complaints


PMG03300PMG C D

PMG03400PMG O D

PMG03#00PMG O D

PMG03$00PMG O *ime %nde+ D

PMG03&00PMG O D

PMG03'00PMG O D D

PMG0300PMG O umber

PMG04000PMG C *M Score D

PMG04001PMG O D D

PMG04002PMG C *ime %nde+ D

PMG04100PMG C D D

PMG04200PMG C umber

PMG04300PMG C *ime %nde+ D

(evelop a system for earlycontract closin



@ of 6eplies)it!inprescribednorm


@ of 6eplies)it!inprescribednorm

*imely inputs to unit/corporatefinance for interunit reconciliation of accounts


@ %nputsfurnis!ed intime












PMG04400PMG C D

PMG04#00PMG C D

PMG04$00PMG C D

PMG04&00PMG C D

PMG04'00PMG C D

PMG0400PMG C D

PMG0#000PMG C D













(evelop system for capturintotal actual pro"ect cost inspecified time


PMG0#100PMG O *ime %nde+

PMG0#200PMG O

PMG0#300PMG C D

PMG0#400PMG C *ime %nde+ D

PMG0##00PMG C *ime %nde+ D

%SO coordination )or; inpro"ects deptt/assistance inaudit

Oranisin customer traininproramme as per contractualobliation

@ ad!erence tocontractualreuirement



7SO6P*%O OF .?*.CO9OAD ?%*6.SP.C* *O *67OA..6*O6 SPP9%.( FO6:(:9M C9.6PO?.6 P6OE.C* 2 G 1000M?e, SPP9%.S 7D 6SS%

7SO6P*%O OF .?*.CO9OAD ?%*6.SP.C* *O :%AC9.6 P6OE.C* %*S 3= 4 SPP9D 7D M/S, OESC*67O*OMH :6%.,

PMG0#$00PMG O Score D%mprovement in .mployeeSatisfaction Score


KRA Remar1s *as;force 6ecommen

G G

G G

G G

G G

G G

G G

;#i-ersaKRA

)Y3N


A B C

So%r$e o" 2ata"orMeas%reme#t

s per areedsc!edule andactual dates asper record to bemaintained byappraisee






G G

G G 6ecord

G G 6ecord

G G 6ecord

G G

G G

6ecord

Criteria Qfortni!tlyecception reportsto be eneratedby appraisee<)it! or )it!oute+ceptions>

s per record ofreceipt andfor)ardin note

CriteriaQdra)ins to befor)arded tocustomer )it!in4' !rs of receiptfrom concernedaency

s per record ofreceipt ofe+ception report

Criteria Qcomments/approval )it!in 10 daysof receipt ofe+ception reportfrom concernedaency

9 G G

G 9 G 6ecord

G 9 G 6ecord

G G

G G 6ecord

G G 6ecord

G M G 6ecord

6ecord


6ecord


G G

G M G 6ecord

G G 6ecord

G G

G G 6ecord

G G

6ecord


6ecord


*o berenumber ed asPMG00&01

6ecord


G G 6ecord

G G 6ecord

9 G G

G 9 G

G 9 G

M G G 7udet

G M G

M G G 7udet

G M G

as per areeddate

as per areeddate

as per areeddate

6ecord

Criteria Q mont!lyecception reportsto be eneratedby appraisee<)it! or )it!oute+ceptions>

6ecord


pproved 77

M G G 7udet

G M G

G M G 6ecord

G 9 G

pproved 7illinSc!edule

.arlier .MPincluded above :6,ence t!is reuest forne) :6,

nit ofMeasurement tobec!anedto U@ aeac!ievementactual/tar et

bove :6 )as usedin earlier eMaps


pproved 7illinSc!edule

.arlier .map cyclesincluded t!e above:6, ence t!isreuest for e) :6


as per areedsc!edule

as per areeddate

G M G

M G G 7udet

G M G 6ecord

G M G 6ecord

G M G

M M G

M G G

G M G 6ecord

6ecord


6ecord


Sc!,input dateand 6ecord ofactual dates

reed sc! dateand record ofactualdates6ecord

G M G 6ecord

M G G

G M G

G M G 6ecord

M G G 6ecord

G M G 6ecord

G M G

G M G 6ecord

*o berenumber ed asPMG01#02,

Plan iven byMar;etin roup

Prtocol sined)it! customer atsite

*o be6enumbered asPMG01&01,

larms raised tobe recordedsystematically byappraisee



G 9 G 6ecord

G 9 G 6ecord

9 9 G

M M G

M G G

G M G 6ecord

G

M G G

G M G 6ecord

M G G 6ecord


*o be6enumbered asPMG01&0#,

Sc!eduledcontractual dateand 6ecord foractual date

reed inputsc!edule and6ecord for actualdates

6ecord of lettersreceived fromcustomer

6ecord

Criteria QCustomer surveyreport6ecord

Criteria Q 9ettersaddressed to.(/AAM,

G M G 6ecord

G M G 6ecord

M M G 6ecord

M M G 6ecord

G M G 6ecord

G M G 6ecord

G G 6ecord

M G G 6ecord

G M G 6ecord

G G 6ecord

G G 6ecord

G M G 6ecord

Criteria Q atleast one perperson durin t!eyear

G M G

G G

M G G 6ecord

G 9 G 6ecord

G M G 6ecord

M G G

G M G 6ecord

G 9 G 6ecord

M G G 6ecord

M M G 6ecord

6ecord

6ecord

Criteria QC toappoint aencyand uestionnaireto be approvedby (<6>

6ecord

Criteria QC toappoint aencyand uestionnaireto be approvedby concerned

M M G 6ecord

D M 9 9

D M 9 9

D M 9 9

D M 9 9

D M 9

D M G G nit /C

D G G uality (eptt,

D G M G


D 9 M

D M M M






6ecordmaintained byindividual/ deptt,

6ecordmaintained bynit/Corp,Finance deptt,

6ecordmaintained bynit ead/nitP=(

ction plandocument

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

M M M

M M M Pro"ect report

G

Pro"ect sc!edule PSS6

PSS6

s perdeptt,record

Sincecoordination )or;)illinvolvemore t!an1 resultareaH nitofmeasurement !asto be*ime%nde+,

6atin declaredat year end byCorporate / nitManaement

*!is :6 )ill be ta;enby ead of nit/Function /(epartment H ifcovered under MPHand can be assined a)ei!tae upto 100@

*!ispro"ectspecific,Clarification to beiven byPSS6 asto !o)t!is )ill bemeasured,

Sc!edule asareed in actionplan

*!ispro"ectspecific,Clarification to beiven byPSS6 asto !o)t!is )ill bemeasured,


ations

I=ILANCE <;NCTION KRA MASTERKRA I2 <%#$tio# KRA 2es$ri&tio#

-AG00100 -AG O @ Des




-AG00#00 -AG O umber Des

-AG00$00 -AG C umber Des

-AG00&00 -AG O umber Des

-AG00'00 -AG C umber Des

-AG0000 -AG O umber Des



-AG01200 -AG O *ime %nde+ Des

-AG01300 -AG O *ime %nde+ Des

-AG01400 -AG pdation of -iilance ome pae O umber Des

-AG01#00 -AG C umber Des

KRAT+&e

;#it o"Meas%reme#t

Criti$aKRA)Y3N

S&e$iaKRA)Y3N

;#i-ersaKRA

)Y3N

Percentae of complaintsprocessed )it!in 1 mont! of itsreceipt,

Percentae of investiationscompleted )it!in $ mont!s fromt!e date of reistration,

Percentae of investiationreports processed for FS )it!in1 mont! of its receipt,

Percentae of enuiry reportsprocessed for SS )it!in 1 mont!of its receipt,

o, of -iilance inspections /surprise c!ec;s completed visBvis annual plan,

Completion of System Studydurin t!e year visBvis annualplan

umber of trainin prorammesconducted visBvis annual plan,

%nspection of purc!ase orders /contracts as per t!e uidelinessuested by C*./C-C,

%dentifyin employees )or;in insensitive areas for period moret!an 10 years and ta;in up )it!t!e nit Manaement <underintimation to C-O> on a mont!lybasis for t!eir rotation,

o, of -iilance CommitteeMeetin minutes sent to C-O

o, of Property 6eturnsscrutinised

*imely submission ofMont!ly/uarterly/nnual reports

*imely processin of viilanceclearance )it!in specified time

%dentifyin material codes )it!less t!an 3 reistered vendorsand ta;in up )it! t!e nitManaement on a montl!y basisfor reistration of additionalvendors,

-AG01$00 -AG O @ D D

-AG01&00 -AG O @ D D

-AG01'00 -AG O *ime %nde+ D D

-AG0100 -AG O *ime %nde+ D D

-AG02000 -AG O D D D

-AG02100 -AG O Score D D

-AG02200 -AG O *ime %nde+ D D

-AG02300 -AG O D

-AG02400 -AG C *M Score D D

-AG02#00 -AG O D D D

-AG02$00 -AG C *ime %nde+ D D

-AG02&00 -AG C D D D

-AG02'00 -AG C umber D

6eply to Aovt, uditueries/ %nspection reportparas/ ction *a;en6eports etc, furnis!ed)it!in specified time <2)ee;s>

6eply/settlement of%nternal udit paras )it!inspecified time <4 )ee;s>

*imely inputs tounit/corporate finance forinterunit reconciliationofaccounts

*imely inputs tounit/corporate finance for7(A.*/F9S/M%6setc,

Finalisation of Functionalscorecard by specifieddate




%ncrease in no, of activeuality Circles in t!e deptt,

umber of ne)circles

c!ievin 7usinesse+cellence t!ru8 *M at(eptt, level




(evelopment of:no)lede manaementPortal


Contributin case studiesetc,for :no)ledeManaement Portal

-AG0200 -AG C *ime %nde+ D D

-AG03000 -AG C D

-AG03100 -AG C D

-AG03200 -AG C D

-AG03300 -AG C D

-AG03400 -AG C D

Completion of :M Pro"ectsas per sc!edule

%mplementation of Special%mprovement Pro"ectsta;en under %MP6.SS asper sc!edule <6eistrationo, = ot!er details ofpro"ect to be specified int!e bo+es provided aainstt!e :6>










-AG03#00 -AG C D

-AG03$00 VGX C D



ccomplis!ment of taretsofnit/C/Function/(epartment level 7alance ScoreCard


> ,::6>:7KRA Remar1s

Complaint 6eister

Case 6eister

Case 6eister

Case 6eister

nnual Plan

M M M nnual Plan

M M M nnual Plan

nnual Plan

nnual Plan

M M M nnual Plan

M M M nnual Plan

9 9 9

9 9 9 nnual Plan


A B C


Mont!ly Performance6eport

6ecord maintained by(epartment

Mont!ly Performance6eport

M 9 9

M 9 9

M 9 9

M 9 9

M 9

M G G Survey 6eport


M G G nit /C

G G uality (eptt,

G M G

G G M Pro"ect report

9 M

M M M



6ecord maintainedby individual/deptt,



ction plandocument

G M Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

G 6atin declared atyear end byCorporate / nitManaement

*!is :6 )illbe ta;en byead ofnit/Function /(epartment Hif coveredunder MPHand can beassined a)ei!taeupto 100@

@EALT@ 3 SA<ETY 3 E


S.00100 S. Carryout .+ternal audit of %SO 14001 / OSS 1'001for compliance, O

S.00101 S. Monitor compliance of S. audit C6s )it! t!e depts, O

S.00200 S. O

S.00201 S. Provide tec!nical inputs to (eptt, to prevent a5ards O

S.00300 S. %mprovement pro"ects on fire protection systems, C

S.00301 S. C

S.00302 S. Monitor t!e fire protection system and evaluate t!e effectivenes, C

S.00400 S. Savins t!rou! ealt!/ Safety/ .nvironmental <S.> measures, O

S.00401 S. %dentify ne) S. pro"ects O

S.00402 S. .+ecute and commission S. pro"ects O

S.00#00 S. S. %mprovement pro"ects/ Manaement prorammes C

S.00#01 S. S. pro"ect for )aste minimisation C

S.00$00 S. S. Consultancy Services/ Pro"ects to ot!er units and industries O

S.00$01 S. O

S.00$02 S. Completion of S. consultancy )or;s as per sc!edule O

S.00&00 S. S. :no)lede Manaement portal C

S.00'00 S. Oranisin S. Seminar<s> O

S.00'01 S. Mobilisin nominations/ faculty/ infrastructure for S. Seminar<s> O

KRATYPE

6is;/ a5ard analysis t!ro8 Safety Manaement *ools on !a5ardousoperations,

Provide tec!nical inputs for .stablis!ment of pro"ect for fire protectionsystem

Preparation and submission of *ec!nical offers for S. ConsultancyPro"ects

S.00'02 S. Conductin S. seminar and documentin ne) learnins C

S.0000 S. C

S.01000 S. %ntroduction/ revision of ?M% C

S.01100 S. %mprovement in PP. specification C

S.01200 S. Standardisation of system for trac;in S. performance C

S.01201 S. Collectin S. data for trac;in of S. performance O

S.01202 S. O

S.01300 S. Publis!in tec!nical papers on S. C

S.01400 S. Presentin *ec!inical Papers on S. at Symposia / Seminars C

S.01#00 S. Aettin Factory/ .nvironmental 9icenses in time O

S.01#01 S. Complyin all conditions for Factory 9icense O

S.01#02 S. Complyin all conditions of ?ater Consent O

S.01#03 S. Complyin all conditions of ir Consent O

S.01#04 S. Complyin all conditions of a5ardous )aste 6ules O

S.01$00 S. Compliance )it! S. Statutory reuirements O

S.01$01 S. Settlement of S. non compliances from Statutory aut!orities O

S.01&00 S. Compliance follo) up of )or; environment findins O

S.01'00 S. pdatin of S. leislations as and )!en c!anes occur O

S.0100 S. Performance of S. inspections O

S.02000 S. Statutory inspection of Cranes and Pressure -essels O

S.02001 S. O

S.02002 S. 6eport eneration of Cranes and Pressure -essels inspection O

S.02003 S. Compliance follo)up of Cranes and Pressure -essels O

S.02100 S. O

(evelopment of S. manuals/ posters/ trainin modules/ safetyinstructions/ )eb site information

Compilation of S. data and reportin for improvement/conservation

Preparin calender of inspections and p!ysical inspections of Cranesand Pressure -essels

Carryin out %nternal audits of %SO 14001/ OSS 1'001/ Fire/.lectrical/ 6adiation/ etc

S.02200 S. Moc; (rills for .merency Plan O

S.02201 S. Performance of Safety function in t!e moc; drill O

S.02202 S. Performance of ealt! Services function in t!e moc; drill O

S.02203 S. Performance of Fire Services function in t!e moc; drill O

S.02300 S. %nvestiation of accidents / incidents O

S.02301 S. O

S.02302 S. O

S.02400 S. uality inspection of Safety items at suppliers )or;s/ inplant, O

S.02#00 S. O

S.02$00 S. Oranisation of /S/. promotional celebrations O

S.02&00 S. O

S.02'00 S. Participation in safety a)ards at ational / State levels O

S.0200 S. pdation of S. 91/ 92/ 93 and ot!er documents O

S.03000 S. O

S.03100 S. CSC meetins as per reuirements O

S.03200 S. Manaement revie)s performed O

S.03300 S. Finalisation of Functional scorecard by specified date O

S.03301 S. C

S.03400 S. O

S.03#00 S. %ncrease in no, of innovative !ealt! care practices C

S.03$00 S. %mprovement in uality of OS tests for better repeatability C

nalysis of root causes of accidents / incidents and communication todepartments

Monitorin implementation of remedial measures of accidents /incidents

Prorams conducted for employee/ customer/ supplier/ contractortrainin

Creatin a)areness t!rou! competitions/ seminars/ posters/ciruculars/ multimedia/ intranet etc,

pdation of database/%nformation <li;e (atabases / %ntranet sites etc,>in System


%ncrease in no of Preventive ealt! Prorams = a)arenessprorams/)or; s!ops/camps

S.03&00 S. O

S.03&01 S. Conduct studyH nalyse results and suest remedial measures O

S.03&02 S. Performance Monitorin of .*Ps = S*Ps O

S.03&03 S. Performance Monitorin of mbient ir and Stac; emissions O

S.03&04 S. Performance Monitorin of (rin;in )ater uality O

S.03&0# S. 6eport Status of .nv, Monitorin to (epartments O

S.03'00 S. Conduct studyH nalyse results and suest remedial measures O

S.0300 S. Carry out radioloical investiations as per plan O

S.04000 S. Carry out .CA investiations as per plan O

S.04100 S. Carry out to+icoloical investiations as per plan O

S.04200 S. Carry out bioc!emical investiations as per plan O

S.04300 S. .nsurin Occupational ealt! c!ec; up for )or;ers O

S.04301 S. Plannin of OS activities = cascadin do)n to t!e levels, O

S.04302 S. .+ecution Occupational ealt! screenin activities O

S.04303 S. O

S.04400 S. .nvironmental Monitorin of ?or; reas O

S.04401 S. Performance Monitorin of .*Ps = S*Ps O

S.04402 S. Performance Monitorin of mbient ir and Stac; emissions O

S.04403 S. Performance Monitorin of (rin;in )ater uality O

S.04404 S. 6eport Status of .nv, Monitorin to (epartments O

S.04#00 S. %dentify Occupational a5ards at ?or; Place O

S.04#01 S. Monitor occupational !a5ards at )or; place O

S.04#02 S. 6eport Corrective ctions on occupational !a5ards at )or; place O

S.04$00 S. O

?or; environment monitorin of p!ysical = c!emical !a5ards in)or;place

nalysis of Occupational ealt! screenin data/ preparation ofreports

6eduction in prevalence of occupational !ealt! deviation in !i!noise e+posed roups

S.04&00 S. O

S.04'00 S. O

S.0400 S. O

S.0#000 S. C

S.0#100 S. %mplementation of PP. usae C

S.0#200 S. O

S.0#201 S. %mplementation of t!e pro"ects for conservation of natural resources O

S.0#202 S. Pro"ect for )aste minimisation and manaement O

S.0#300 S. O

S.0#301 S. %mplementation of control measures for accident prevention C

S.0#400 S. O

S.0##00 S. Compliance of %nspection/ udit C6S O

S.0#$00 S. Compilation of S. performance data and submission to S. dept, O

S.0#&00 S. Compliance of S. statutory reuirements O

S.0#'00 S. Compliance of S. non conformances from statutory aut!orities O

S.0#00 S. S. *rainin O

S.0$000 S. O

S.0$001 S. Performance of .*Ps O

S.0$002 S. Performance of S*Ps O

S.0$003 S. Performance of 6ecovery systems O

S.0$100 S. Oranisin and conductin a certified S. trainin course O

S.0$200 S. O

S.0$300 S. O

6eduction in prevalence of occupational !ealt! deviation in statutoryroups e+posed to respiratory !a5ards

6eduction in prevalence of occupational !ealt! deviation in ot!erstatutory !a5ard e+posed roups

*o up!old 7.98s commitment to 8s Alobal Compact Prorammeon uman 6i!tsH9abourH.nvironment = nticorruption and promotesustainable ro)t! beside encourain ood corporate citi5ens!ip,

%mprovement in S. performance t!rou! controls/ OperationalControl Procedures/ improvement pro"ects

Pro"ects for conservation of natural resources <e,,specificconsumption <per unit of production> of )ater/ po)er/ paper/ oil/)ood/ copper etc,>

%nvestiation of accidents and incidences/ analysis andimplementation of recommendations

6edeployment of persons as indicated by occupational !ealt!evaluation,

Operation and Maintenance of treatment plants and recoverysystems


6eply/settlement of %nternal udit paras )it!in specified time <4)ee;s

S.0$400 S. O

S.0$#00 S. *imely inputs to unit/corporate finance for 7(A.*/F9S/M%6s etc, O

S.0$$00 S. %mprovement in .mployee Satisfaction Score O

S.0$&00 S. O

S.0$'00 S. %ncrease in no, of active uality Circles in t!e deptt, O

S.0$00 S. c!ievin 7usiness e+cellence t!ru8 *M at (eptt, level C

S.0&000 S. Preparation of action plan based on Position report O

S.0&100 S. C

S.0&200 S. (evelopment of :no)lede manaement Portal C

S.0&300 S. Contributin case studies etc,for :no)lede Manaement Portal C

S.0&400 S. Completion of :M Pro"ects as per sc!edule C

S.0&#00 S. C

S.0&$00 S. C

S.0&&00 S. C

S.0&'00 S. C

S.0&00 S. C

S.0'000 S. C

*imely inputs to unit/corporate finance for interunit reconciliationofaccounts









IRONMENT <;NCTION KRA MASTER > ,::6>:7

;#it o" Meas%reme#t

D M

100Go,complied/ *otal o, D 9 M

100G o, nalyed / o, planned D M

D M

D M

9 M

9 M

100 G savins realised/ 7enc!mar; M 9

D M 9

D M

100 G pro"ects implemented/ planned M 9

100 G pro"ects implemented/ planned M 9

*ime %nde+ M 9

D M 9

D M

D M 9

D M 9

D M 9

Criti$aKRA)Y3N

S&e$iaKRA)Y3N

;#i-ersaKRA

)Y3N


A BC

100Go,conducted/ o, reuired tobe conducted

100 + o, of tec!nical uidanceprovided/ nos planned

100 G o, of pro"ects completed /o, planned

100 + o, of tec!nical uidanceprovided/ nos planned

@ reduction in cases of fire over lastyear








D 9

D M 9

D 9

100 G o, improved/ o, planned M

*ime %nde+ D M 9

*ime %nde+ D M

*ime %nde+ D 9 M

os publised/nos planned 9

nos presented/nos planned 9

D M 9

100 G o, complied/ o, reported D M 9






100 G o, complied/ o, reported D M M

100 G o, updated/ o, c!aned D M M

@ completed / planned M M

os, completed/ os planned D M M

D M 9

D 9 9

os complied/ *otal nos, D 9 9

os completed/ nos planned, D M 9




o,of licenses delayed from Xerodate



o, conducted/ o, planned D M 9

D 9

D 9

D 9

o, investiated / total occurences D 9 M

D M M

nos monitored/ nos to be monitored M

(elayed days/days for inspection M M

100 G o, conducted/ o, planned M 9

D M 9

@ no, completed / no, as per plan M 9

M 9

D M 9

D 9 M

no, !eld / no, reuired to be !eld M 9

o, performed/ o, reuired D M 9

D D M 9

D G

@ increase M

@ increase M

@ improvement M 9

@ of non performance/ reuiredperformance rate





no, participated / no, eliible forparticipation





D 9

9 M

100 G Surveys conducted/ Planned D 9 M



D 9 M

9 M

@ completed/ planned 9 M




@ completed/ planned M M

D M M

o, screened/ o,to be screened 9

D 9

100 G Surveys conducted/ Planned 9 M




D 9 M

o, of (eptt8s covered/ nos planned D M 9

D 9 M

D 9 M

M

o, of tests conducted/ nos as persc!edule







os complied/ *otal no of noncompliance

os complied/ *otal no of noncompliance

Occ, ealt! (eviation Prevalence%nde+ <oise>

M

M

umber

@ improvement/ 7enc!mar; M 9

@ implemented/ total M 9

@ Savins realised/ 7enc!mar; M M

D M M

D M M

D M M

@ implemented/ planned M 9

D M M

@ compliance D M 9

M M

@ compliance D M 9

@ compliance D M 9

os conducted/ nos planned M M

@ improvement/ 7enc!mar; D 9 M




D 9 M

@ D M 9 9

@ D M 9 9

Occ, ealt! (eviation Prevalence%nde+ <6espiratory>

Occ, ealt! (eviation Prevalence%nde+ <Aeneral>



@ accidents investiated )it!inspecified time

@ redeployed/ reuired to beredeployed

os sent in time/ *otal nos to be sent

umber of days delayed fromsc!eduled date

*ime %nde+ D M 9 9

*ime %nde+ D M 9 9

Score D M G G

*ime %nde+ D G M M


*M Score D G G

D D G M G

*ime %nde+ D G G M

D D 9 M

umber D M M M

*ime %nde+ D G M

D D

D D

D D

D D

D D

D D

o, of days delayed from sc!eduled

o, of days delayed from sc!eduled







KRA Remar1s

6ecords

6ecords

6ecords

6ecords

6ecords

6ecords

6ecords

Finance data/ M%6s

6ecords (ays delayed


6ecords

6ecords

6ecords os iven/ nos planned



6ecords

6ecords



<os, conducted/ osreuired>+100

<os complied/ *otal os>+ 100

<os of !a5ardousoperations analysed/ os

o,of safety instructions/standards issued

<o of pro"ects completed/os planned > + 100

os of tec!nical inputsiven

6eduction of fire ascompared to last year,

<Savins realised/ Savinsplanned> + 100

o, implemented /o,Planned

os completed/ nosplanned

os conducted/ nosplanned



6ecords

6ecords o, improved / no, planned




*itle of t!e papers

*itle of t!e papers/tal;s

9icense copy

6ecords

6ecords

6ecords

6ecords

9eislations/ records

6ecords

6ecords

6ecords

6ecords @ completed / planned

6ecords

6ecords Completion date

6ecords

6ecords os complied/ *otal nos,

6ecords

os introduced or revised/nos planned

o, of papers publis!ed v/splanned

Score 9#Q 4 94Q 3 93Q 292Q 1 91Q 0

o,of licenses delayedfrom Xero date

os,complied /os,reported




6eports submitted/6eports to be submitted

9#I100@ cases/ 94I #@/ 93I'#4@/ 92I &#

Ios complied/ *otal nonconformances

os updated / os,

os, completed/ oslanned

(elayed days/days forreport eneration

os completed/ nosplanned,

udit report

udit report

udit report

udit report

6ecords

6ecords (elayed days

6ecords @ implemented / total

6ecords

*rainin 6ecords o, of prorams conducted

6ecords

6ecords

6ecords

6ecords

6ecords

Minutes of meetin

Minutes of meetin

(elayed days

*itle of t!e prorams

*itle of t!e prorams

6ecords *estretest repeatability

o Completed/ o,Planned

o, investiated / totaloccurences

(elayed days/days for

no, oranised / mo,Planned <ational Safety/

@ no, completed / no, asper plan

participated / no, eliiblefor participation <%ncludes

os updated in time/ *otalnos,

Sc!edule to be preparedby t!e department,

no, !eld / no, reuired to

o, performed/ o,




Score 9#Q 4 94Q 3 93Q 292Q 1 91Q 0 remar;s

Score 9#Q 4 94Q 3 93Q 292Q 1 91Q 0 6emar;s

6ecords

*ime frame s per plan

6ecords

6ecords

6ecords

6ecords

*ime frame s per plan

6ecords @ completion




6ecords

6ecords s per plan

6ecords

6ecords s per plan

6ecords

6ecords

6ecords

6ecords

6ecords

6ecords os identified/ o of depts

6ecords

6ecords

6ecords

nnual plan to bedeveloped for total

o,of surveys conducted/os,planned



os reported/ osenerated

o, c!ec;ed/o,to be

inde+ I o, screened/o,to be screened





os reported/ osenerated

os complied/ *otal nos ofon compliances

os complied/ *otal nos ofon compliances

Presbycusis correction tobe applied, ?ei!tin to beiven for severe / rofound

6ecords

6ecords

6ecords

6ecords

6ecords .nvironmental indices

6ecords

6ecords

6ecords

6ecords

6ecords

6ecords os complied/ *otal nos

6ecords



6ecords

6ecords

6ecords

6ecords

6ecords

%f t!ere are more t!an onerespiratory !a5ard e+posed

%f t!ere are more t!an oneeneral !a5ard e+posed

o, of Convention/?or;s!ops/Seminarsoranised byA,C,Society

7.9 !as ta;en leadinrole as its nominee isSecretary to A,C,Society =representin at

@ %mprovement I o, ofparameters s!o)in

K@ of employees )earinrecommended PP.s

.+ample 9# on time/ 94 # days delay and so on

.+ample 9# on time/ 94 # days delay and so on

os completed/ *otaloccurences

os completed/ nos

@ of persons redeployed /persons reuired to be

os sent in time/ *otal nosto be sent

os conducted/ nos

o,of samples complied /os,analysed

o,of samples complied /



6ecords from %ndividualand from (epartment


6ecord maintained by udit de tt,

Survey 6eport

Pro"ect report

nit /C

uality (eptt,

ction plan document

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report


6ecord maintained bynit/Corp, Finance

SERVICE AFTER SALES FU

KRA ID Function KRA Descrition

SG00100 SA! O 6s in 9acs

SG00200 SA! O @

SG00201 SA! O *ime %nde+

SG00202 SA! O

SG00203 SA! O

SG00204 SA! C *ime %nde+

KRAT+&e

Unit o"Me#sure$ent

Criti$aKRA )Y3N

*urnover as per 7udet <inclusive ofServicin/ 69 and 6=M>

@ increase in order boo;in <6s in9acs> over previous year

Completion of survey andsubmission of report in time onmar;et availability of SS businessas per plan <%C6.S.% M6:.* S6. % .G%S*%AP6O(C*>

*imely revie) of survey reports/assessment of mar;et potentialavailable and submission of actionplan <%C6.S. % M6:.*S6. % .G%S*%A P6O(C*>

@ s definedunder 6emar;s

Column

6evie) of action plan for increase inmar;et s!are from e+istin andimplementation as per plan

<%C6.S. % M6:.* S6.% .G%S*%A P6O(C*>


Column

Completion of survey andsubmission of report in time on e)area in servicin business as perplan <.*6D %*O .? 6. % S.6-%C%A 7S%.SS>

SG0020# SA! C

SG0020$ SA! C

SG00300 SA! O

SG00301 SA! O

SG00302 SA! C

SG00400 SA! O

SG00401 SA! O

SG00402 SA! O

SG00#00 SA! @ of customers retained O

SG00#01 SA! C

SG00#02 SA! O

*imely revie) of survey reports/assessment of e) area businessavailablity and preparation of actionplan <.*6D %*O .? 6.% S.6-%C%A 7S%.SS>


Column

6evie) of action plan for .ntry intone) area in servicin business andimplementation as per plan<.*6D %*O .? 6. %S.6-%C%A 7S%.SS>


Column

@ increase in price for repeat "obfrom customer as per plan


Column

*imely capture of data for increase inoffered price to customer


Column

eotiation )it! customer aainstoffer


Column

@ ac!ievement of orders aainstoffers submitted in competetivebiddin as per plan


Column

nalysis of orders lost in competetivebiddin in previous year<s>


Column

%mplementation of analysis in offerssubmitted in biddin


Column


Column

*imely preparation of repository ofcustomers )!o !ave a)arded "obs toSS on a reular basis


Column

*imely revie) of repository ofcustomers )!o !ave a)arded "obs toSS on a reular basis


Column

SG00#03 SA! O *ime %nde+

SG00$00 SA! O

SG00$01 SA! O

SG00$02 SA! O

SG00&00 SA! C

*imely preparation andimplementation of action plans forretention of taretted customers int!e year

@ reduction in time for submission oftec!no commercially correct offerfrom t!e date of receipt of enuiryas per plan


Column

@ reduction in time from definedtime in preparation of "ob details andestimate for Customer offer


Column

@ reduction in time from definedtime in revie) of "ob details/estimate and submission of offer toCustomer


Column

KRA : % reduction in Transfer-inover previous year as per plan


Column

SG00&01 SA! O

SG00&02 SA! O *ime %nde+

SG00&03 SA! C

SG00'00 SA! O

SG00'01 SA! O

SG00'02 SA! O

Collection of data of U*ransfer %nUservices in previous year<s> intaretted area and preparation ofaction plan for reduction of U*ransfer%nU


Column

*imely revie) and approval of actionplan for reduction in U*ransfer %nU

c!ievement of success by tas;perfomer in taretted area brininreduction in U*ransfer %nU


Column

@ reduction in time in a)ard ofsubcontract from defined time as perplan


Column

6eduction in time from defined timein preparation of "ob details andestimate for subcontractin


Column

@ reduction in time from definedtime in revie) of subcontractin "obdetails and estimate and release toindentin department


Column

SG00'03 SA! O *ime %nde+


SG0000 SA! O



SG01000 SA! O @

SG01001 SA! O

SG01100 SA! O

SG01101 SA! C

@ reduction in time for floatin oftender enuiry to submission ofComparative Statement of *enders<CS*> received

KRA :Timely oatin! of tenderen"uiry#evaluation andplacement of $I on vendor.

@ %mprovement in performance oftaretted vendors from USatisfactoryUto UAoodU as per plan


Column

*imely identify and prepare MOM)it! taret vendor<s> for performanceimprovement

ssess taret vendor<s>8sperformance result after "obperformance and submit report

@ increase in number of vendors)!ere number of red, -endors areless t!an five

*imely preparation/ ettin approvalof action plan and implementation forincrease in number of vendors

)!ere number of red, -endors areless t!an five


Column

@ reduction in cycle time ofover!aulin of a product / system )rtcontract sc!edule as per plan


Column

Capture data and submit report intime for determinin potentialproducts / systems for reduction incycle time


Column


SG01103 SA! O

SG01200 SA! O @


SG01300 SA! O

SG01301 SA! C


SG01303 SA! O

SG01400 SA! O



*imely 6evie) of report andsubmission of action plan forreduction in cycle time of over!aulinof a product / system )rt contractsc!edule

%mplementation of action plan<s>resultin in @ reduction in time cycle


Column

@ reduction in response time toresolve tec!nical/contractualproblem<s>

*imely analysis/ preparation =communication of action plan forresolution of problem<s>

@ reduction in number of defectsover previous year in post over!auloperation resultin in outae durin(efect 9iability Period/ as per plan


Column

*imely capture of data forpreparation of action plan<s> toac!ieve reduction in number ofdefects over previous year


Column

*imely preparation of action plan<s>for ac!ievin reduction in number ofdefects over previous year

%mplementation of action plan forac!ievin reduction in number ofdefects over previous year


Column

@ improvement in number of troubles!ootin "obs completed successfullyin first attempt/ )rt previous years


Column

Capture data and submit report<s> intime for all troubles!ootin "obsattempted in previous year<s>

*imely 6evie) of report andsubmission of action plan<s> fortroubles!ootin "obs )!ic! failed infirst attempt

SG01403 SA! O

SG01#00 SA! O

SG01#01 SA! C *ime %nde+


SG01#03 SA! O @

SG01$00 SA! O @

SG01$01 SA! C *ime %nde+


SG01$03 SA! O *ime %nde+

SG01&00 SA! O

@ of trouble s!ootin "obs completedsuccessfully in first attempt


Column

@ increase in number of customercomplaints resolved over previousyear<s>/ as per plan


Column

*imely collection of data on customercomplaints in previous year<s> andsubmit report

*imely evolve action plan<s> forac!ievin planned reduction incustomer complaints

%mplementation of action plan<s> bytas; performer for reduction ofcustomer complaints

@ improvement in averaeresolution time of customercomplaints )it! respect to previousyear

*imely collection of data on delayedresolution of customer complaints inprevious year<s> and submit report<s>

*imely evolve action plan<s> forac!ievin improvement in resolutiontime of customer complaints

&nalysis of problem andimplementation of action planby tas' performer

@ ad!erence to mont!ly taret ofcas! collection as per taret


Column

SG01&01 SA! *imely raisin bills on customer O *ime %nde+


SG01&03 SA! O

SG01'00 SA! @ reduction in non realisables O

SG01'01 SA! O

SG0100 SA! O @

SG0101 SA! O


SG02000 SA! O

SG02001 SA! C

*imely verification of bills fromcustomer

*imely cas! collection aainstverified bills


Column


Column

Proposal for )rite off / )it!dra)alsfor closin of non realisables


Column

@ improvement in timely processinof subcontractor bills for setover!auled/ as per plan

*imely capture information reardintime ta;en in processin ofsubcontractor bills from t!e date ofreceipt for t!e "ob in previous year<s>and submit action plan


Column

%mplementation of action plan bytas; performer for improvement

@ reduction in number of re)or;s tototal number of service "obse+ecuted in t!e current year/compared to previous year as perplan


Column

Timely compilation of report andrelease thereafter of TechnicalInstruction to avoid recurrence


Column


SG02003 SA! O


SG02101 SA! O


SG02200 SA! O

SG02201 SA! O

SG02202 SA! O

SG02203 SA! O

SG02300 SA! C

SG02301 SA! C

*imely preparation of action plan forreduction in number of re)or;s toprevious year

%mplementation of action plan bytas; performer for reduction innumber of re)or;s as per plan


Column

@ improvement in timely availabilityof calibrated %M*.s/ *=Ps as persite e+ecution plan

*imely capture of data on nonavailability of calibrated %M*./*=Psat site in previous year<s>


Column

*imely prepare and implement actionplan to ensure 100@ availability ofcalibrated %M*./*=P as per sitee+ecution plan

@ 6eduction in reduntant/obselete/beyond economic repairs*=P/%M*. as per plan


Column

*imely audit of *=P/%M*. andprepare list of reduntant/obsolete/beyond economic repairs*=P/%M*.


Column

*imely revie) t!e list = submitproposal for disposal of reduntant/obselete/beyond economic repairs*=P/%M*.


Column

(isposal of reduntant/obselete/beyond economic repairs*=P/%M*. as plan


Column

pradation of *=P/%M*. as perplan


Column

Submit report on *=P/%M*. forupradation in time


Column


SG02400 SA! O


SG02#00 SA! O



SG02$01 SA! O *ime %nde+


SG02&01 SA! O

SG02'00 SA! O

SG02'01 SA! O

*imely revie) report =finalise*=P/%M*. for upradation =submit proposal<s>

Procurement of ne) *=Ps / %M*.sas per plan


Column

*imely identification and submissionof proposal for procurement of ne)*=Ps / %M*.s for procurement

Identi(cation of Non-)lan T*)s#I+T,s for procurement


Column procurement of Non-)lan T*)#I+T, as per plan

*imely revie) and release of ne)tec!nical instructions/ procedures

*imely identification and preparationof ne) tec!nical instructions /procedures

*imely availability of service / repairprocedures/ dra)ins/ manuals/ Psetc, in deptt

*imely identification and submissionof list of documents not available indeptt compared to master list<s>


Column

@ increase in diitisation ofdra)ins/documents for servicin asper plan/taret


Column

*imely creation of list ofdra)ins/documents pendindiitisation


Column


SG0201 SA! O





SG03100 SA! C



@ improvement in time forsubmission of UService ProtocolsUover previous year<s> from definedtime as per plan

*imely collection of data on delay insubmission of UService ProtocolsUfrom defined time in previous year<s>and submission of action plan


Column

%mplementation of action plan bytas; performer for improvement asper plan

@ improvement in time forsubmission of UCompletion 6eportUover previous year<s> from definedtime as per plan

*imely collection of data on delay insubmission of Completion reportsfrom defined time in previous year<s>and submission of action plan

%mplementation of action plan bytas; performer for improvement asper plan

@ ac!ievement in no of Systemsunderta;en for %mprovement as perplan


Column

*imely identification of systems forimprovement

*imely preparation of action plan forsystem improvement


SG03200 SA! O

SG03201 SA! O

SG03202 SA! O

SG03300 SA! O

SG03301 SA! O

SG03302 SA! O

SG03400 SA! O

SG03401 SA! O

SG03#00 SA! O

SG03#01 SA! C

SG03#02 SA! C

SG03$00 SA! C

SG03&00 SA! Over!aulin of sets as per sc!edule O umber

*imely implementation of action planfor system improvement andfeedbac;

@ reduction in number of financialaudit paras over previous year<s> asper plan


Column

Preparation of report on issuesinvolved/ brou!t out in financialaudit paras in previous year<s> andsubmit action plan in time


Column

%mplement action plan in time forreduction in number of financial auditparas as per plan


Column

@ reduction in number of ualityaudit paras over previous year as perplan


Column

Preparation of report on issuesinvolved/ brou!t out in uality auditparas in previous year <s> and submitaction plan for eliminatinrecurrence of uality para<s> in time


Column

%mplement action plan in time forreduction in number of uality auditparas as per plan


Column

*imely revie) of uality Systems forSS for determinin revisionreuirement


Column

*imely revision of identified ualitySystems for SS


Column

Oranisin *rainin of SSpersonnel


Column

*imely identification of trainin needsof SS personnel


Column

*rainin imparted by tas; performerto 7.9/SS personnel


Column

o of tec!nical articles contributed in%n!ouse / ational / %nternational "ournals


Column

SG03'00 SA! O umber


SG03'02 SA! *imely conductance of 69 studies O *ime %nde+

SG0300 SA! O D

SG04000 SA! O D

SG04100 SA! O *ime %nde+ D

SG04200 SA! O *ime %nde+ D

SG04300 SA! O D

SG04400 SA! O Score D

SG04401 SA! C *ime %nde+ D

SG04#00 SA! O umber

SG04$00 SA! C *M Score D

SG04$01 SA! O D

SG04$02 SA! C *ime %nde+ D

SG04&00 SA! C D

SG04'00 SA! C umber

o of 69 studies conducted as perplan

*imely subcontractin for 69studies

6eply to Aovt, udit ueries/%nspection report paras/ ction *a;en6eports etc, furnis!ed )it!inspecified time <2 )ee;s>


Column



Column

*imely inputs to unit/corporatefinance for interunit reconciliationofaccounts














SG0400 SA! C *ime %nde+ D

SG0#000 SA! C

SG0#100 SA! C

SG0#200 SA! C

SG0#300 SA! C

SG0#400 SA! C

SG0##00

SA!

C

&X/0 SA! C D
















CTION KRA MASTER - 2006-07

9 M 7udet

9 M

G 9 M

G M G

G G

G M G

S&e$iaKRA )Y3N

;#i-ersaKRA

)Y3N


A B C


6atio of Current year8sorder boo;in toPrevious year8s actualorder boo;in

%nde+I <*otal no ofaction plans accepted /*otal no of action planssubmitted > G <*otal noof action planssubmitted in time /*otal no of action planssubmitted 7est I 1<9#>/ ?orst I 0 <91>

@ I R<o of orders asper plan o of ordersreceived> / o of ordersas per plan>

G M G

G G

M G G

G 9 G

M M M

9 G G

G 9 G

G M G

9 G G

G G 9

G 9 G

%nde+I <*otal no ofaction plans accepted /*otal no of action planssubmitted > G <*otal noof action planssubmitted in time /*otal no of action planssubmitted 7est I 1<9#>/ ?orst I 0 <91>

@ I R<o of orders asper plan o of ordersreceived> / o of ordersas per plan>

@ I100 G <e) price Old price> / Old price

6atio of time ta;en todefined time

@I <Sum total ofoffered prices Sumtotal of receivedprices> / Sum total ofofferred prices ote Qfor assined customers

6atio of Ordersreceived to Offerssubmitted incompetetive biddin

6atio of number ofanalysis accepted onfirst submission to *otalnumbers submitted

6atio of Ordersreceived to Offerssubmitted incompetetive biddin

a o o num er ocustomers retained tonumber taretted



G 9 G

G M G

G 9 M

G M G

9 G G

% I <o of action plansdelayed inimplementation/ *otalno of action plansreuired to beimplemented> G < *otaldelay / *otal time as pernorms>

@ I <o of days ta;enfor submission oftec!no commerciallycorrect offer fromenuiry receipt date (efined time> / (efinedtime oteKK Q Offersresultin in customerueries related to offers!all be evaluatedeuivalent to 91 incriteria level

@ I <o of days ta;enfor preparation oftec!no commerciallycorrect offer fromenuiry receipt date (efined time> / (efinedtime oteKK Q Offersresultin in customerueries related to offers!all be evaluatedeuivalent to 91 incriteria level

@ I <o of days ta;enin revie) of tec!nocommercially correctoffer from receipt date (efined time> / (efinedtime oteKK Q Offersresultin in customerueries related to offers!all be evaluatedeuivalent to 91 incriteria level

<*%Prsnt *%Prvs> /*%Prvs *%IU*ransfer%nU in taretted area

G 9 G

9 G G

G M

G M G

G G 9

G 9 G

6atio of o of plansapproved to number ofplans submitted

Sum total of <*aret ofreduction assined *aret of reductionac!ieved> / *aret ofreduction assined

%nde+ I <o ac!ievedon or before time / *otaltaretted nos> G <*otalac!ieved time / *otaltaret time> ote Q7estI1/ ?orstI0

@ I <o of days ta;enfor preparation of "obdetails and estimatefrom receipt ofcustomer8s scope of)or; (efined time> /(efined time ote KK Q(ocuments returned)it! comments afterrevie) )ill beconsidered at 91 level

Sum total of <*aret ofreduction assined *aret of reductionac!ieved> / *aret ofreduction assinedoteKK Q 6evie)ed "obs)!ic! later result inissues raised bysubcontractor )it!in t!eambit of overall scope /terms and conditionsetc/ of t!e contract )illbe considered at 91level

G M M

G M G

9 G G

G 9 G

G 9 G

9 G G

G M G

M G G

G 9 9

%nde+I < *otal no oftenders delayed infinali5ation/ *otal no oftenders to be finalised>+ < *otal no of days ofdelay/ *otal timeplanned in days>

6atio of vendorperformances improvedto *otal no of vendorstaretted

% I <o of MOMsdelayed from tarettedtime/ *otal no oftaretted vendors> G<*otal delay / *otal timeas per norms> 7est I0

% I <o of reportsdelayed from definedtime/ *otal no ofreports> G <*otal delay /*otal time as per norms>

7est I 0

% 1 No of vendorsadded toTotal no ofexistin! vendors

%nde+I<*ime ta;en /(efined time> <6eistration to beincreased as per plan o of ne) reistrations>/ 6eistration to beincreased as per plan7est Q 1

2atio of 2eduction incompletion time tocheduled time


G M G

G

9 G G

G G

9 G G

G 9 9

G 9 G

G M G

M G G

G 9 9

G M M

% I < o of action Plansdelayed/ *otal no ofaction plans to bemade> + < *otal delay /*otal time as perorms>

NSum total of R<*aret of@ reduction to beac!ieved *aret of @reduction ac!ieved> /*aret @ reduction tobe ac!ieved / *otal noof taret product and orsystems assined7estI 0

@ 6eduction ofaverae response time / verae response timeof previous year

100 K < (Prvs (Prsnt> / (Prvs(Ipost over!aul defect7est I 100


100 K < (Prvs (Prsnt> / (Prvs(Ipost over!aul defect7est I 100

<os successful in firstattempt> / <*otalattempted numbers >

% I <o of action plansdelayed/ *otal no actionplans> G <*otal delay /*otal time as per norms>

G

G G

G 9 9

G M G

G

M G G

G 9 9

G M G

G

G G

<os successful in firstattempt> / <*otalattempted numbers >

6atio of o of customercomplaints reisteredand resolved in presentyear to t!at of previousyear<s>

% I <o of reportsdelayed/ *otal noreports> G <*otal delay /*otal time as per norms>


<Customer complain incurrent year Customercomplain in previousyear > / Customercomplain of previousyear

@ I <Previous yearresolution time Present resolution time>/ <Previous yearresolution time

% I <o of reportsdelayed/ *otal noreports> G <*otal delay /*otal time as per norms>


% I <o of action plansdelayed inimplementation/ *otalno of plans> G <*otaldelay / *otal time as pernorms>

6atio of cas! collectionon mont!ly basis toMont!ly taret

G 9 G

G M M

M G G

G M G

9 G G

G 9 9

G 9 9

M G G

G G 9

% I <o of bills delayed/*otal no of bills raised>G <*otal delay / *otaltime as per norms>

% I <o of billverifications delayed/*otal no of bills> G <*otaldelay / *otal time as pernorms>

6atio of cas! collectedon mont!ly basis to sassined on Mont!lybasis

<umbers closed> /<umber planned>

6atio of o ofproposals submittedand ot approved to*otal no of proposalssubmitted

%1 3&vera!e timelast year - avera!etime in current year 4# &vera!e time in lastyear


% I <o of bills delayed/*otal no of bills raised>G <*otal delay / *otaltime as per norms>

6atio of number ofre)or;s done in t!ecurrent year to t!at oft!e previous year


G M G

G M M

G M G

G 9 9

G 9 9

9 G G

G 9 G

G 9 G

G M G

M G G

G M G

% I <o of action planpreparations delayed/*otal no action plans tobe made> G <*otal delay/ *otal time as pernorms>

@I <Sum total of ssined nos Sumtotal of ac!ieved nos> /Sum total of ssinednos 7est I 0J ?orst 1

% I <o of %M*. and*=P delayed/ *otal nosissued> G <*otal delay /*otal time as per norms>


% I <o of %M*. and*=P delayed/ *otal nosissued> G <*otal delay /*otal time as per norms>

6atio of no of *=Pdisposed to *otalidentified for disposal



6atio of no of *=Pdisposed to *otalidentified for disposal

o upraded by noplanned


G M G

M G G

G M G

M G G

G M G

G 9 G

G 9 9

G 9 G

G G 9

G M G

G G M

% I <o of proposalsdelayed/ *otal no ofproposals> G <*otaldelay / *otal time as pernorms>

<os procured> / <osplanned>

% I <o of *=P/%M*.proposals submitted/*otal no of proposals asper plan> G <*otaldelay / *otal time as pernorms>

No of proposalsubmitted to Nosidenti(ed

No of proposalsubmitted to No ofproposal planned

% I <o of releasesdelayed/ *otal no ofinstructions released> G<*otal delay / *otal timeas per norms>

% I <o of tec!instruction or procedurepreparation delayed /*otal no identified> G<*otal delay / *otal timeas per norms>

% I <o of documentsdelayed/ *otal no ofdocuments> G <*otaldelay / *otal time as pernorms>


6atio of no of dra)insor documents diitisedto total no as per plan


G 9 9

G G 9

G 9 9

G 9 G

G G 9

G 9 9

M G G

G M G

G M G

% I <o of ServiceProtocols delayed/*otal no of ServiceProtocols> G <*otaldelay / *otal time as pernorms>


% I <o ofimplementationsdelayed/ *otal no ofimplementations> G<*otal delay / *otal timeas per norms>

% I <o of Completionreports delayed/ *otalno of Completionreports> G <*otal delay /*otal time as per norms>

% I <o of Completionreports delayed/ *otalno of Completionreports> G <*otal delay /*otal time as per norms>

% I <o ofimplementationsdelayed/ *otal no ofimplementations> G<*otal delay / *otal timeas per norms>

<umber ac!ieved> /<umber planned>

% I <o of systemsidentified forimprovement/ *otal noas per plan> G <*otaldelay / *otal time as pernorms>

% I <o of action planpreparations delayed/*otal no of action plansto be prepared> G <*otaldelay / *otal time as pernorms>

G G

M G G

G M G

G M G

M G G

G M G

G M G

G 9 G

G G 9

9 G G

G 9 G

G 9 G

M M

G G

% I <o of action planimplementationdelayed/ *otal noassined> G <*otal delay/ *otal time as pernorms>

<ParaPrevs ParaCurrent> /ParaPrevs








<umber oranised> /<umber planned>

6atio of defined time totime ta;en foridentification

<umber imparted> /<umber planned>

umber Contributed /umber taretted

os as per nit / (eptt7alanced Score Card

G G

G M G

G M G

D M 9 9

D M 9 9

D M 9 9

D M 9 9

D D M 9



D M G G nit /C

D G G uality (eptt,



D D 9 M

D M M M

os as per nit / (eptt7alanced Score Card

% I <o ofsubcontractin delayed/*otal no ofsubcontracts> G <*otaldelay / *otal time as pernorms>

% I <o of 69 studiesdelayed/ *otal no of69 studies> G <*otaldelay / *otal time as pernorms>







D D Pro"ect report

D D Pro"ect report

D D Pro"ect report

D D Pro"ect report

D D Pro"ect report

D

D

Pro"ect report

G6atin declared at yearend by Corporate / nitManaement

KRA Remar1s

*!is :6 )ill be ta;en by eadof nit /Function / (epartment Hif covered under MPH and canbe assined a )ei!tae upto100@

MAINTENA


M?G00100 M?G %mplementation of t!e identified improvement pro"ects as per plan,

M?G00101 M?G

M?G00102 M?G .+ecution of pro"ects as per sc!edule

M?G00200 M?G

M?G00201 M?G

M?G00202 M?G

M?G00300 M?G

M?G00301 M?G

M?G00302 M?G

M?G00303 M?G .+ecution of pro"ects,

M?G00400 M?G

M?G00401 M?G

M?G00402 M?G .+ecution of plan as per sc!edule,

M?G00#00 M?G Savins from %ndeenisation/import substitution of spare parts,

M?G00#01 M?G

M?G00#02 M?G %nitiation of procurement actions by specified date,

%dentification of improvement pro"ects/ Formulation of sc!eme and Monitorint!e proress for timely completion

@ of modernisation/ upradation/ reconditionin/ retrofittin "obs of identifiedm/c tools/ euipment/ plant facilities done )it!in specified timeH )it! reverseen,H manufacture of partsH sc!edule optimisation usin prima vera,

%dentification of M/c = euipments t!rou! 6C / Past performance /7e!aviour for modernisation / upradation / reconditionin / retrofittinpro"ects = documentation t!ere,Formulation of sc!eme/ ettin approval forimplementation of modernisation/ upradation/ reconditionin/ retrofittinpro"ects by sc!eduled date and monitorin for timely completion,

Processin for e+ternal support / enuiry/ evaluation of offers and a)ard of)or; contract / placement of PO by sc!eduled date

%mplementation of t!e identified enery conservation pro"ects includintec!noloical upradation and documentation as per plan,

%dentification of enery conservation pro"ects and resource manaement bysc!eduled date,

Formulation of sc!eme and ettin approval, Monitorin t!e proress ofpro"ects for timely completion

%mplementation of #S tec!niue activities in identified areas by specifieddate,

%dentification of areas/ development of plan/ monitorin proress for timelycompletion for implementation of #S tec!niue by specified date

Survey/ identification of possible sources = feasibility study anddocumentation of identified parts by specific date

M?G00$00 M?G (evelopment = %mplementation of special %* initiatives as per plan,

M?G00$01 M?G

M?G00$02 M?G

M?G00$03 M?G (evelop application and ensure implementation by specified date,

M?G00&00 M?G %dentification/ development and implementation of facility pro"ects,

M?G00&01 M?G

M?G00&02 M?G

M?G00&03 M?G .+ecution of pro"ects as per sc!edule,

M?G00'00 M?G Conceptulisation = implementin t!e concept of O.. by specific date

M?G00'01 M?G

M?G0000 M?G

M?G0001 M?G

M?G0002 M?G

M?G0003 M?G %mplementation of t!e pro"ects as per plan,

M?G01000 M?G

M?G01001 M?G

M?G01002 M?G *a;e corrective actions by specific date

%dentification of ;ey areas )!ere applications are to be developed andmonitor t!eir implementation as per sc!edule,

Formulate stratey and coordinate )it! desinated aencies for desin anddevelopment of t!e applications identified by specified date,

%dentification of facility improvement pro"ects/ Formulation of sc!eme andmonitorin proress as per sc!edule,

Formulation of sc!eme and ettin approval, Monitorin t!e proress ofpro"ects for timely completion as per sc!edule,

(evelop a plan and sc!eme for t!e implementation of t!e O.. on t!eidentified mac!ines / Plants = .uipment by specified date

Savins from %n!ouse development = utilisation of rectification tec!niues forspecialised "obs < PC7s / modules / drives / servo motors / telep!onee+c!ane / instrumentation etc,>

nalysis of bottlenec;s/ identification and formulation of plans of reuiredtec!niues and monitorin for timely completion

%dentification of t!e reuired tec!niues/ 6eular 6evie) and assistance ine+ecution of t!e pro"ects as per plan,

Condition Monitorin for identified mac!ine tools/ Service Plants = submissionof report by sc!eduled date,

%dentification of t!e deviations and ascertain t!e reuired parameters to bemaintained and arrane for t!e e+ecution by sc!eduled date,

M?G01100 M?G

M?G01101 M?G

M?G01102 M?G

M?G01200 M?G

M?G01201 M?G

M?G01202 M?G

M?G01300 M?G Savins accrued t!rou! various improvement pro"ects,

M?G01301 M?G 6eular revie) for ac!ieved savins and corrective action as per plan,

M?G01302 M?G

M?G01400 M?G

M?G01401 M?G

M?G01402 M?G

M?G01403 M?G

M?G01#00 M?G Savins accrued t!rou! various enery Conservation pro"ects,

M?G01#01 M?G 6eular revie) for ac!ieved savins and corrective action as per plan,

M?G01#02 M?G

M?G01$00 M?G %mplementation of trainin plan,

M?G01$01 M?G Coordinate for t!e deputation of concerns for identified trainin needs,

M?G01&00 M?G

M?G01&01 M?G Periodic revie) of PM sc!edules and priortise t!e )or; on criticality,

M?G01&02 M?G rranin t!e timely PM completion as per t!e sc!edules,

M?G01'00 M?G

@ of reconditionin / modification / Over!aul / ma"or repair of Construction.uipment / mobile cranes/ -e!icles/ Serv, = C plant / mac!ine / system etcas per plan, <6everse en/ development of spares dra)ins/ etc>

nalysis/ identification/ 6eular revie) and coordination for implementation ofreconditionin / retrofittin )or;s and documentation by specific date,

6eular monitorin and coordination to ensure implementation ofreconditionin / retrofittin pro"ects by specified dates,

%ncrease in Mean *ime 7et)een Failure <M*7F> of identified Critical =%mportant Plant and Mac!inery,

6oot cause analysis of brea;do)ns of identified mac!ines/ corrective =preventive measures/ resource manaement and documentation by specifieddate

%nitiate timely corrective = preventive measures = resource manaement fore+ecution as per plan,

Monitorin/ arranin for vettin and preparation of statement by specifieddate for savins ac!ieved,

@ 6eduction in consumption of ra) materials/ for po)er = fuel/ and ot!erconsumables per unit of Output <A*O.(> / S!op turnover

6evie) t!e performance of euipments and consumption of ra) materials/po)er/ fuel/ and consumables by specified date,

Aeneration of a)areness for optimal use of plant/ euipment and ra)material for enery conservation,

6eular maint, to avoid lea;aes and ensurin operation of t!e plantefficiently / near rated capacity,

Monitorin/ arranin for vettin and preparation of statement of savinsac!ieved by specific date,

@ of preventive maintenance "obs completed effectively on time < Mac!ines /euipment >,

@ of preventive maintenance "obs completed on time < services plant / Cplant = euipment >,

M?G01'01 M?G Periodic revie) of PM sc!edules and priortise t!e )or; on criticality,

M?G01'02 M?G rranin t!e timely PM completion as per t!e sc!edules,

M?G0100 M?G

M?G0101 M?G Periodic revie) of PM sc!edules and priortise t!e )or; on criticality,

M?G0102 M?G rranin t!e timely PM completion as per t!e sc!edules,

M?G02000 M?G

M?G02001 M?G Monitorin revie) and arranin t!e suitable compliance to resolve t!e C6,

M?G02002 M?G *a;in corrective and preventive action for resolution/

M?G02100 M?G @ ac!ievement of capitali5ation tarets for plant and euipment,

M?G02101 M?G 6evie) of t!e tareted completions

M?G02102 M?G

M?G02200 M?G

M?G02201 M?G

M?G02202 M?G

M?G02300 M?G

M?G02301 M?G

M?G02302 M?G

M?G02400 M?G

M?G02401 M?G

M?G02402 M?G

M?G02403 M?G 6esolution of complaints )it!in specified time,

@ of preventive maintenance "obs completed on time <Services / Crane = railtrac;>,

6eduction in number of C6s issued due to non compliance of statutory andot!er related rules and reulations,

*a;e t!e action for t!e timely capatili5ation of t!e pro"ects, Aeneration of t!eperiodic reports,

*ime reduction in a)ardin t!e )or;/ after approval from t!e competentaut!ority as per plan,

Periodic monitorin for pendin proposal, Coordinate )it! t!e associatedsections/ (eptt, for resolution of t!e bottlenec;s,

%nitiate action for t!e timely a)ard of t!e )or;, 6eport eneration of t!ependin status by specified date,

@ of Maintenance "obs completed as per sc!edule <li;e Communication/ nne+ / Over ead .lect ,Maint / CM?S / F. P6OE.C*S etc,>

Periodic revie) of pendancy of complaints, Manaement and coordination)it! associated aencies,

(aily revie) of complaints = resource manaement = meetin t!ereuirements at t!e earliest and documentation, 6esolution of complaints)it!in specified time

@ of Maintenance "obs completed as per sc!edule <-ent system / C/?C/(C etc,>

Periodic revie) of pendancy of complaints, Manaement and coordination)it! associated aencies ,

(aily revie) of complaints = resource manaement = meetin t!ereuirements at t!e earliest and documentation,,

M?G02#00 M?G @ of )or; contract completed as per sc!edule

M?G02#02 M?G

M?G02#03 M?G

M?G02$00 M?G @ of ma"or maint, "obs < ma"or over!aul> completed as per taret,

M?G02$01 M?G

M?G02$02 M?G

M?G02$03 M?G %mplementation of pro"ects as per plan,

M?G02&00 M?G @ utili5ation of allocated budet,

M?G02&01 M?G

M?G02&02 M?G

M?G02'00 M?G

M?G02'01 M?G 6evie) t!e vulnerable / accident prone areas,

M?G02'02 M?G

M?G02'03 M?G

M?G0200 M?G

M?G0201 M?G

M?G0202 M?G

M?G03000 M?G

M?G03001 M?G nalysis = reular revie) of complaints

M?G03002 M?G 6esolution of complaints )it!in specified time,

monitorin for pendin ?or; , Coordinate )it! t!e associated sections/ (eptt,for resolution of t!e bottlenec;s,

%nitiate action for t!e timely completion of t!e )or;, 6eport eneration of t!ependin status

%dentification of m/c = euipments for ma"or over!auls, Formulation ofsc!eme/ ettin approval for ma"or over!auls by specific date,

Floatin of t!e enuiry/ evaluation of offers and a)ard of )or; contract / POby sc!eduled date,

Periodic revie) of utilisation of t!e llocation/ commitments made,Coordination )it! t!e Fin and ot!er (eptt,

6eular revie) for pendin ?or; , Coordinate )it! t!e associatedaencies/(eptt, for resolution of t!e bottlenec;s for utilisation of t!e budet,6eport eneration of t!e staus of t!e utilisation of t!e budet by specifieddate,

6eduction in accidents durin erection / commissionin activities / prod, S!opand ot!er maintenance )or;s by strict ad!erence to safety provisions,

.nsurance of t!e usae of PP./ )or; permit system / eneration of t!esafety a)areness

nalysis of t!e past accidents and ta;e precautionary measures to avoidrepetition, Put up analysis by specific date

@ of repair/ modification/ erection/ maintenance of pipe lines = ventilationsystem as per sc!edule,

nalysis = reular revie) of maintenance of pipe lines = ventilation system byspecific date

(aily monitorin maintenance of pipe lines = ventilation system = resourcemanaement for early resolution of brea;do)ns, coordination )it! associatedaencies and documentation,

@ 6esolution of complaints as per sc!edule <.lectrical 7M / telecom/ Civil/ases/C/?C/(C etc>

M?G03100 M?G Compliance to statutory rules / acts and reulations in all relevant areas,,

M?G03101 M?G 6evie) t!e status of compliance )rt to rules,

M?G03102 M?G

M?G03200 M?G

M?G03201 M?G *a;in corrective and preventive action for resolution as per plan

M?G03300 M?G

M?G03400 M?G @ clearance of S6-s/ CC.P*C. )it!in specified time,

M?G03401 M?G

M?G03402 M?G

M?G03#00 M?G

M?G03#01 M?G

M?G03#02 M?G

M?G03$00 M?G @ completion of reclamation of oils as per plan,

M?G03$01 M?G 6evie) t!e uantity of t!e oil reclaimed as per plan,

M?G03$02 M?G Collection of t!e oil and sendin to t!e reclamation center,

M?G03&00 M?G

M?G03'00 M?G

M?G03'01 M?G

M?G03'02 M?G ctivity completion as per plan, Online data eneration,

M?G0300 M?G o of mac!ines covered under O.. as per plan

M?G0301 M?G %dentify t!e mac!ines for O.., 6evie) of t!e performance by specified date,

M?G0302 M?G

M?G04000 M?G @ of bills cleared )it!in specified time,

M?G04001 M?G Periodic revie) of pendin bills, Coordination )it! ot!er (eptt,as per sc!edule

M?G04002 M?G 6esolution of t!e bottlenec;s after consultations )it! concerned departments,

M?G04100 M?G

*a;e corrective action for compliance = status report of compliancesubmitted to t!e !i!er ups by specified date,

6esolution of C68s issued )it! respect to %SO 001/ %SO 14001 = OSS1'001 )it!in specific time,

%nitiate action for t!e timely clearance of t!e bills as per plan, Statuseneration for perusal,

Periodic revie) for pendin S6-s , Coordinate )it! t!e associated sections/(eptt, for clearin t!e S6-s,

6eport eneration of t!e pendin status, %nitiate action for t!e timelyclearance of S6-s

@ reduction in do)ntime of critical C plant / Cranes / construction euipment/ mat, !andlin euipment / 9oco enines etc as compared to total productivetime,

6eular revie) of brea;do)n and coordination )it! associated aencies asper sc!edule,

uic; resolution of brea;do)ns and preparation status report as persc!edule,

Suestions enerated / received = implemented <create conduciveenvironment>

@ improvement of relevant uality measurement parameters <*M> fromtaret

6evie) and monitorin t!e *M inde+ for defined parameters and suestcourse correction by due date,

Prepare t!e implementation plan for t!e identified mac!ines and itsimplementation,

6eply to Aovt, udit ueries/ %nspection report paras/ ction *a;en 6eportsetc, furnis!ed )it!in specified time <2 )ee;s>

M?G04200 M?G 6eply/settlement of %nternal udit paras )it!in specified time <4 )ee;s>

M?G04300 M?G *imely inputs to unit/corporate finance for interunit reconciliation of accounts

M?G04400 M?G *imely inputs to unit/corporate finance for 7(A.*/F9S/M%6s etc,

M?G04#00 M?G Finalisation of Functional scorecard by specified date

M?G04$00 M?G %mprovement in .mployee Satisfaction Score

M?G04$01 M?G

M?G04&00 M?G %ncrease in no, of active uality Circles in t!e deptt,

M?G04'00 M?G c!ievin 7usiness e+cellence t!ru8 *M at (eptt, level

M?G04'01 M?G Preparation of action plan based on Position report

M?G04'02 M?G

M?G0400 M?G (evelopment of :no)lede manaement Portal

M?G0#000 M?G Contributin case studies etc, for :no)lede Manaement Portal

M?G0#100 M?G Completion of :M Pro"ects as per sc!edule

M?G0#200 M?G

M?G0#300 M?G

M?G0#400 M?G

M?G0##00 M?G

M?G0#$00 M?G

M?G0#&00 M?G

M?G0#00 M?G

M?G0$000 M?G

M?G0$100 M?G @ increase in turnover from products/services offered to e+ternal aencies

%mplementation of %mprovement pro"ects identified in t!e Position 6eport asper sc!edule

%mplementation of %mprovement pro"ects identified in t!e Position 6eport asper sc!edule

%mplementation of Special %mprovement Pro"ects ta;en under %MP6.SS asper sc!edule <6eistration o, and ot!er details of pro"ect to be specified int!e bo+es provided aainst t!e :6






Measurement and monitorin of environmental parameters <stac; emissions/sound levels/ radiation/ etc> and corrective/ preventive actions for sustenance

Preparation of specifications/ evaluation of offers for all capital items byspecified date

M?G0$200 M?G

M?G0$300 M?G

M?G0$400 M?G

M?G0$#00 M?G (evelop vendors for outsourcin <selective tieup> as per plan

M?G0$$00 M?G (evelopment/implementation of re)ard sc!eme for O.. as per plan

M?G0$&00 M?G %mplementation of t!e identified tec!noloy development pro"ects as per plan,

M?G0$'00 M?G

M?G0$'01 M?G

M?G0$'02 M?G

M?G0$00 M?G 6eduction in @ brea;do)n time of ot!er important mac!ines,

M?G0$01 M?G

M?G0$02 M?G 6esolution of brea;do)ns in t!e specified time,

M?G0&000 M?G

M?G0&001 M?G

M?G0&002 M?G uic; resolution of brea;do)ns as per sc!edule,

M?G0&100 M?G

M?G0&101 M?G

M?G0&102 M?G

M?G0&200 M?G

M?G0&300 M?G

69 study of Plant and Mac!inery <7oilers/ turbines/ enerators/ etc> andcorrective actions as per plan

Conductin periodic audits of identified O.. mac!ines/ revie) of practicesand propose areas of improvement/corrective actions

(evelopment of rea)ise ction Plan <P>/ (epartmental action plan<(P>/ balance score card )it!in stipulated time

6eduction in Mean *ime *o 6epair <M**6> of identified Critical = %mportantPlant and Mac!inery,

6oot cause analysis of brea;do)ns of identified mac!ines anddocumentation by specified date,

.+ecution of corrective and preventive measures and documentation byspecified date,

nalysis = reular revie) of brea;do)n of m/cs and documentation byspecified date,

@ reduction in brea;do)n of CC / Critical and important mac!ine as perplan,


@ reduction in do)ntime of Panel C / oil c!illers of CC mac!ines ascompared to total productive time,

6eular revie) of brea;do)n of Cs /plants / c!illers = documentation ofanalysis by specified date,

uic; resolution of brea;do)ns and preparation status report as persc!edule,

Aeneration of part prorams for ne) components and validation of t!eproram <*ool pat! simulation> by specified date

@ vailability of (C net)or;in and associated euipment for net)or;in ofmac!ine tools

M?G0&400 M?G

M?G0&401 M?G

M?G0&402 M?G reduction in time for resolution of brea;do)ns,

M?G0&#00 M?G doption of .cofriendly ir conditionin = refrieration system,

M?G0&#01 M?G

M?G0&#02 M?G %mplementation of pro"ects,

M?G0&$00 M?G

M?G0&$01 M?G

M?G0&$02 M?G

M?G0&&00 M?G

M?G0&&01 M?G

M?G0&&02 M?G

M?G0&'00 M?G

M?G0&'01 M?G

M?G0&'02 M?G uic; resolution of brea;do)ns,,

M?G0&00 M?G

M?G0&01 M?G

M?G0'000 M?G

M?G0'100 M?G

6eduction in @ brea;do)n time for electronic / CC brea;do)n on CCmac!ines as a @ of total productive time,


nalysis/ identification/ 6eular revie) t!e .cofriendly ir conditionin =refrieration system and put up report by specified time,

Aeneration of po)er from (A Set / *!ermal Po)er Station as per reuirementto restrict Ma+, (emand / penalty c!are,

6eular revie) for po)er eneration/ euipment !ealt! and ra) material asper plan,

p;eep = operation of euipments/ ad!erin to PM sc!edules/ timelyprocurement actions for ra) material = record eneration, d!erence tostatuary rules and reulations,

vailability of utility services at optimal level <Po)er eneration/ (istributionand ot!er electrical services etc, >

6eular revie) of availability of service / plants = coordination )it!associated aencies for ensurin t!e availability of ra) material / input,

uic; resolution of brea;do)ns / repair, Optimum / efficient utilisation ofservices = plants, *imely readiness of standby euipments to meetemerency reuirement,

@ 6eduction in do)ntime of electrical po)er supply to production bloc;s andot!er installations,

nalysis = reular revie) of electrical Po)er supply to production bloc;s andot!er installations put up report as per sc!edule,

6eduction in restoration time of *PS / (A set as per plan after planneds!utdo)n,

rranin t!e resources and ensurin sc!eduled completion )it!in specifiedtime,

Conductin timely .nery udits as per statutory reuirement and ta;inadeuate measures to realise planned ob"ectives

(evelopment of ne) dra)ins for damaed parts by reverse enineerin asper mutually areed plan

M?G0'200 M?G

M?G0'201 M?G

M?G0'202 M?G

M?G0'300 M?G

M?G0'301 M?G

M?G0'302 M?G

M?G0'400 M?G %ssuance of available dra)ins )it!in 24 !ours

M?G0'#00 M?G

M?G0'#01 M?G

M?G0'$00 M?G vailability of utility services at ma+, level of reuirement< ll Aases / air etc, >

M?G0'$01 M?G

M?G0'$02 M?G

M?G0'&00 M?G .nsurin safe operation of boilers/service plants as per statutory reuirements

M?G0''00 M?G c!ievin 100@ calibration of temp, = pressure instruments as per sc!edule,

M?G0'00 M?G

M?G0000 M?G @ availability of all e+c!anes,

M?G0001 M?G

.rection and commissionin of ne) mac!ines / plant / facilities as per plan,(ocumentation of test records/ corrective action for problems faced

rranin dra)in / foundation detail and ot!er infrastructural facilitiesreuired, Aet t!e layout approval as per sc!edule

rranin site for mac!ine / plant installation, resource manaement andcoordination )it! concerned aencies for timely completion of activities fortimely completion of activities,

@ of mac!ines / plant / facilities <old /relocation / uprootin etc> erected andcommissioned as per plan

rranin dra)in / foundation detail and ot!er infrastructural facilitiesreuired, Aet t!e layout approval by specified date,

rranin site for mac!ine / plant %nstallation, resource manaement andcoordination )it! concerned aencies for completion of activities by specifieddate

@ ad!arance to uality of ases )it! respect to purity and pressure as perstandard norms,

rrane samples for testin to ascertain t!e uality of ases, prepare t!estatus report, %nitiate corrective and preventive action to avoid nonconformityascertain t!e uality of ases,

6eular revie) of availability of service / plants = coordination )it!associated aencies for ensurin t!e availability of ra) material / input,

uic; resolution of brea;do)ns / repair, Optimum / efficient utilisation ofservices = plants, *imely readiness of standby euipments to meetemerency reuirement,

*imely calibration of master lab .uipment/ instruments = ot!er associatedaccessories,

6eular revie) of brea;do)n of and Coordination )it! associated aenciesand documentation as per sc!edule,

M?G0002 M?G 6esolution of brea;do)ns )it!in specified time and preparation status report

M?G0100 M?G @ availability of P systems/FG mac!ines

M?G0200 M?G

M?G0300 M?G

M?G0301 M?G

M?G0400 M?G

M?G0401 M?G

M?G0#00 M?G

M?G0#01 M?G

M?G0$00 M?G System development for identification of trainin need )it!in specified time,

M?G0&00 M?G

M?G0&01 M?G

M?G0'00 M?G

M?G0'01 M?G

M?G000 M?G

M?G001 M?G naly5e report and ta;e appropriate action for reduction of stoc; outs,

M?G002 M?G

M?G10000 M?G

M?G10001 M?G

M?G10002 M?G Conversion of t!e material reuisition to P%,

9evelin/alinment /mac!inin/ scrappin of C% bed plates insitu condition asper plan

*imely issuance = monitorin of mont!ly/ uarterly PM sc!edules by ivendate,

rranin t!e timely issuance of PM t!e sc!edules and modify c!ec; list/ ifreuired,

(evelopment of system for approved contractors list cateory)ise = value)ise by specified date

(evelopment of transparent system coverin capability/ statuary andperformance of t!e contractors by specified date

(evelopment of t!e system for continuous evaluation of contractor8sperformance,

(evelopment of transparent system for performance evaluation of t!econtractors,

(evelopment/pdation of cateory)ise = value)ise approved contractorslist for increasin t!e contractor base,

rranin t!e performance feedbac;, nalysis and initiate corrective action, ddition / deletion of t!e contractor based on analysis,

Optimal maintenance spares inventory as a @ae of Aross 7loc; as pertaret,

Aenerate section)ise inventory list and analyse it ),r,t, 7udet in iven timeidentify and analyse t!e slo) movin = non movin items by specified date,

6eduction in number of stoc;outs for Fast Movin Stoc; items t!rou! autoindentin system,

%dentify t!e stoc;outs and prepare t!e analysis of t!e consumption pattern,Modify t!e orderin pattern,

@ 6eduction in cycle time from Material Purc!ase 6euisition/ Purc!ase%ndent to PO stae,

Periodic monitorin for conversion of P% to PO and enerate report by specificdate

M?G10100 M?G

M?G10200 M?G pradation of public utility services )it! uality standard

M?G10201 M?G %dentification/ allocation of t!e resource manaement by sc!eduled date

M?G10202 M?G .+ecution of pro"ects as per plan,

M?G10300 M?G

M?G10301 M?G

M?G10302 M?G

M?G10400 M?G

M?G10401 M?G

M?G10402 M?G

M?G10#00 M?G

M?G10#01 M?G

M?G10#02 M?G

M?G10$00 M?G Savins by producin manure as per plan,

M?G10&00 M?G %dentification = implementation of rain )ater !arvestin pro"ects as per plan,

M?G10'00 M?G

M?G1000 M?G

(esin of civil foundations for special mac!ines and ot!er structures as perplan

Structural stability analysis = upradation of structures in t!e plant andbuildin as per sc!edule,

%dentification of competent person / aency and a)ard of )or; by specifieddate,

.+ecution = obtain t!e report for ta;in corrective action/ if any, anddocumentation by specified date

@ of foundation layin "obs t!rou! in!ouse efforts / )it! e+ternal support formac!ines completed as per t!e plan

rranin dra)in / foundation detail and ot!er infrastructural facilitiesreuired, Aet t!e layout approval as per sc!edule,

rranin site for mac!ine / plant installation, 6esource manaement andcoordination )it! concerned aencies for timely completion of activities assc!eduled,

@ completion of assined civil )or; t!rou! in!ouse efforts / )it! e+ternalsupport as per plan ensurin ad!erence to uality c!ec;s ,

rranin dra)in / foundation detail and ot!er infrastructural facilitiesreuired, Aet t!e layout approval as per sc!edule,

rranin site for mac!ine / plant installation, resource manaement andcoordination )it! concerned aencies for timely completion of activities,

(evelopment = implementation of system to prevent roof lea;ae / buildinseepae as per sc!edule,

Clean and Areen environment by upradin !orticulture activities / treeplantation <aest!etic improvement>,

M?G11000 M?G (evelopin system for reduction in no, of reportable accidents ),r,t prev, year,

M?G11001 M?G 6oot cause analysis of accidents reports to be put up )it!in specified time,

M?G11002 M?G %mplementation of corrective and preventive measures as per sc!edule,

M?G11100 M?G @ 6eduction in do)n time of ve!icles,

M?G11101 M?G nalysis = revie) of brea;do)n of ve!icles documentation as per sc!edule,

M?G11102 M?G uic; resolution of brea;do)ns,

M?G11200 M?G

M?G11201 M?G

M?G11202 M?G %nitiate corrective = preventive measures/ if reuired by specific date

M?G11300 M?G @ of averae availability of ve!icles in runnin condition on mont!ly basis

M?G11400 M?G

M?G11#00 M?G

M?G11$00 M?G

M?G11&00 M?G

M?G11&01 M?G Formulation of t!e sc!eme = monitor t!eir implementation in stipulated time

M?G11&02 M?G (evelop application and implement,

M?G11'00 M?G

M?G11'01 M?G

ssess effectiveness in increase in Mileae <;m/litre> on ve!icles afterover!auled / reconditioned <v, of *est drives>

nalysis of fuel consumption pattern and initiate corrective and preventivemeasures as per plan,

6epair = over!aulin of "obs as per areed plan for motors/ enerators / servomotors / )eldin set / transformers/ coils etc, as per areed plan

6e)indin "obs done as per norm / areed plan for motors/ enerators / servomotors / transformers/ coils etc, <by reverse en and documentation of t!esame>

%nspection/testin of liftin tac;les <)ire rope slins/ etc> and liftin mac!ines<cranes/ lifts/ etc> as per statutory reuirements

(evelopment of %* initiatives to trac; mac!ine performance <brea;do)nrecords = repair underta;en etc> and creation of !istory card,

@ ac!ievement of accuracy on t!e reconditioned mac!ines on allparameters as per test c!arts/ areed norms t!rou! system / ualityimprovement initiatives,

Formulation of t!e accuracy test reuirement and initiate corrective action anddocumentation,

M?G11'02 M?G .+ecution of measurements and report eneration as per sc!edule,

M?G1100 M?G

M?G1101 M?G %dentification of improvement pro"ects and resource manaement,

M?G1102 M?G .+ecution of pro"ects as per sc!edule,

M?G12000 M?G

M?G12001 M?G

M?G12002 M?G Measurement of Aeometrical accuracies,

M?G12100 M?G

M?G12200 M?G

M?G12201 M?G

M?G12300 M?G *onnae of scrap collection / utili5ed for reuse,

M?G12301 M?G %dentify t!e unclaimed scraps and despatc! for furt!er use,

M?G12400 M?G 6epair of Mac!ine *ool ccessories / portable tools )it!in specified time,

M?G12#00 M?G

M?G12$00 M?G d!erence and compliance to safety norms of as cylinders/pressure vessels

M?G12&00 M?G Manufacture of liftin tac;les <)ire rope slins> as per reuirement

M?G12'00 M?G

M?G1200 M?G*imely inputs to unit/corporate finance for interunit reconciliationof accounts

M?G13000 M?G Contributin case studies etc,for :no)lede Manaement Portal

%dentification = implementation of ?ater / oil conservation pro"ects as persc!edule,

Aeometrical/Position accuracy measurement for identified mac!ine toolst!rou! in!ouse efforts / e+ternal support,

%dentification of t!e deviations and ascertain t!e reuired parameters to bemaintained and arrane for t!e e+ecution,

@ 7rea;do)n time after reconditionin / retrofittin )it!in specified time <$Mont!s after stabilisation period of 3 mont!s>

o, of nonconformity in t!e uality of potable / (M )ater to standards /norms,

rrane samples for testin to ascertain t!e uality of )ater, prepare t!estatus report, %nitiate Corrective and preventive action to avoid nonconformity,

%mprovement in surroundins / aest!etic loo; of t!e areas as per plan<c!anin loo;/improvin appearance indoor/outdoor>,

ccomplis!ment of tarets of nit/C/Function/(epartment level 7alanceScore Card

CE <;NCTION KRA MASTER > ,::6>:7

C @ Completion D

C @ Completion

C @ Completion

O @ Completion D

O

*ime %nde+

O*ime %nde+

M G

C @ Completion G G

O D

C*ime %nde+

O *ime %nde+

O D D

O D M M

O D M M

O 6s,la;!s D G G

O D 9 M G

O D G M M

KRAT+&e

;#it o"Meas%reme#t

Criti$aKRA)Y3N

S&e$iaKRA)Y3N

;#i-ersaKRA )Y3N


A B C







C @ Completion D G G

C D M M

C D M G G

C D G M M

C @ completion D G G

C D M

C D M

O *ime %nde+ G G

C D D G G

C D M M G

O D M M G

O D M

C D M G

C *ime %nde+ G G

C D D G G

C D M M M

C D G M G








Savins/ 6s,9a;!s






O @ Completion D G G M

O D M

O*ime %nde+

M G G

O D G G

O D

O D G

O 6s,la;!s D G G

O D M M M

O D M G G

O @ reduction D G M G

O D M M

O D M G G

O G G

O :)! D G G

O *ime %nde+ M M M

O D M G G

O @ G M G

O @ 9 9 M

O @ completion D G G M

O *ime %nde+ M M

O *ime %nde+ M G G

O @ completion D G G


%ncrease of M*7Fin 8rs,







@ operationalefficiencyac!ieved


O D M M

O *ime %nde+ M G G


O D M M

O*ime %nde+

M G G

O o, of C68s D G G

O D M M M

O *ime %nde+ G M G

O @ ac!ievement D G G M

O *ime %nde+ M

O*ime %nde+

M G G

O G G

O*ime %nde+

M M M

O D G M G

O

*ime %nde+

D G G M

O D M

O M G G

O

*ime %nde+

D G G

O D M

O*ime %nde+

M G G

O G G




@ reduction indays over lastyear



@ complaintsresolved inspecified time



O @ completion G G

O*ime %nde+

9 G G

O@

G M G


O*ime %nde+

M

O*ime %nde+

M M G

O *ime %nde+ G

O @ D G G

O*ime %nde+

M M

O

*ime %nde+

M G G

O D G G

O *ime %nde+ M M

O M G G

O D G M G

O

*ime %nde+

D G G

O D M M

O M G G

O @ completion D G M G

O *ime %nde+ M M

O M G G


o, of deviationsreported



6eduction inaverae time toresolvebrea;do)ns


O @ compliance D G G

O *ime %nde+ M

O D M G G

O*ime %nde+

D G G

O *ime %nde+ M

O@

G G

O

@

D G G

O*ime %nde+

M M

O*ime %nde+

G M G

O @ reduction D G G

O*ime %nde+

M M

O*ime %nde+

M G G

O @ reclaimed G G

O @ reclaimed M M G

O @ M G G

O D G M G

C @ improvement D M M M

C D M

O *ime %nde+ M G G

O umber D G G

O D G

O*ime %nde+

G G

O @ D M M

O*ime %nde+

M M

O @ bills not cleared M G G

O@

D D G M G


o, ofsuestion /employee



O@

D D M 9 9

O*ime %nde+

D D M 9 9

O

*ime %nde+

D D M 9 9

O D D D M 9 9

O Score D D M 9

O*ime %nde+

D D M G G

O o of ne) Circles D G M M

C *M Score D D M G G

O D D D G G

C*ime %nde+

D D G M G

O *ime %nde+ D D G G M

C umber D 9 M

C *ime %nde+ D D M M M

C D D G M

C D D

C D D

C D D

C D D

C D D

O @ compliance D

O D D

O@

M M










O D D M M M

O*ime %nde+

O D D

C

C D

C*ime %nde+

M M

O D

O D

O D G G

O @ reduction D G G

O D M

O M G G

O @ reduction D G G

O D

O *ime %nde+ G G

O @ reduction D G G

O D M M

O M G G

C D G G

O@

M



o, of ne)vendorsdeveloped


6eduction ofM**6 in 8rs,




@ resolved inspecified time



@ reduction intime over lastyear


O @ reduction D M M

O D M

O M G G


O D M M M

O *ime %nde+ M G G

O :)! D G G M

O*ime %nde+

M M

O @ do)ntime M G G

O

@

D G G

O*ime %nde+

M

O

@

M G G

O @ availability D G G

O*ime %nde+

M

O M G G

O 6eduction in (ays D G G

O*ime %nde+

M

O*ime %nde+

D G G

C @ completion D




@ reduction intime over lastyear

C @ Completion D G M

O D M

O G G

O*ime %nde+

D G G

O D M M M

O D G M G

O

@

D G G

O @ ac!ievement D G M M

O

@

G M

O

@

D G G

O*ime %nde+

M

O

@

M G G

O D G G

O @ completion D 9 M

C D D G M

O @ D G M M

O*ime %nde+

M


@ of "obCompleted as persc!edule



o, of deviationsreported


O@

M G G

O @ G G

C@

9 M M

O

*ime %nde+

D

O*ime %nde+

9 M

C D G G

C D G M M

C D G M M

C D M M M

C D M M M

O D D M M M

O D D M M M

O D M

O D M M

O @ reduction D G G

O D M

O D G G

O @ reduction D G G

O D

O @ G G








@ %nventory/ross bloc;





O D D G G

O @

O D M M M

O *ime %nde+ M G G

O*ime %nde+

D G G M

O D M M M

O D G G


O D M

O D G G


O D M

O D G M G

O Savins/ 6s, G G

O

@

9 9 M

O @ completion D M M

O @ completion M M









C D D G M M

O*ime %nde+

M M

O D M G G

O @ reduction D G G

O D M M

O M G G

O @ %mprovement D G G

O D G M

O D M M

O @ availability D G G M

O @ completion D M M

O @ completion D M

O @ completion D M

C D D

C D M M

C D M G G

O @ ac!ievement D G G

C D G M




@ reduction inaveraebrea;do)n time







O D G M G

O D G G

O D 9 M

O D 9 G G

Oumber

D G G

O D M

O umber G G

O@

D G G

Oumber

D M

O

umber

G M M

O *ones G G M

O *ones G M M

O D D G M M

O o, of areas D G M

O@

D M M

O @ M

C D G

*ime %nde+ D D M 9 9

C umber D M M M








KRA Remar1s

,,

s per plan

s per plan


+ Pro"ect completed?+ verae )ei!tae

S <G?+>K100/GG Mile stones?+ Milestone not comp,

S <@G K ?+> @ G @Pro"ect completed?+ verae )ei!tae

s per plan

s per plan

S <G?+>K100/GG System (evelopped /%mlemented?+ otcomp, / imlemented intime

S <@G K ?+> @G @Pro"ect completed?+ verae )ei!tae

s per plan

s per plan

s per plan

s per plan

s per plan

S <@G K ?+> @ G @Pro"ect completed?+ verae )ei!tae

s per plan

s per plan

s per plan

s per plan

S <G?+>K100/GG o, of complaints?+ o, of complaintsdelayed


s per plan

S <G?+>K100/GG o, of milestones?+ o, of milestonesdelayed

udit report fromsafety deptt,



s per plan

s per plan

6MG report

s per plan

s per plan

6eport enerated

s per auditobservation

s per auditobservation

S <G?+>K100/GG o, of S6-s?+ o,of S6-s delayed


Survey 6eport

Pro"ect report

nit /C

uality (eptt,

ction plan document

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report

Pro"ect report





s per plan

s per plan

s per plan

s per plan

s per plan

s per plan

s per plan

S <G?+>K100/GG o, of pro"ects?+ Pro"ect not completed

S <G?+>K100/GG Planned !rs,?+ onavailable rs,

S <G?+>K100/GG o, of dra)insdevelopped ?+ o,of delay

s per plan

S <@G K ?+> @G @Pro"ect completed?+ verae )ei!tae

S <G?+>K100/GG o, of dra)insissued ?+ o, ofdelay

S <G?+>K100/GG o, of samples?+ o, of samples belo)norms

S <G?+>K100/GG Planned !rs,?+ onavailable rs,

S <G?+>K100/GG o, of instrumentdue?+ o, ofinstruments delayed

S <G?+>K100/GG o, of instrument?+ o, of delayed cases

s per plan

s per plan

s per plan

s per plan

Stoc; out as per plan

s per plan

On line issuance ofPM sc!edule = c!ec;lists

(eviation from min,level

s per plan

s per plan

s per plan



S <G?+>K100/GG o, of pro"ects?+ o, of pro"ectsdelayed



s per plan

s per plan

s per test report

s per plan

s per plan

S <G?+>K100/GG o, of "obs,?+ Eobnot completed on duedate,


S <G?+>K100/GG o, of parameters?+ o, of deffectiveparameters

s per plan

s per plan

s per plan

*!is :6 )ill be ta;en by ead of nit /Function / (epartment H if covered under

6eport eneratedfrom sample testin


S <G?+>K100/GG o, of pro"ects?+ Pro"ect not completed

6atin declared atyear end by Corporate/ nit Manaement


MPH and can be assined a )ei!tae upto 100@

LA? 3 LE=AL <;NCTIOKRA I2 <%#$tio# KRA 2es$ri&tio# ;#it o" Meas%reme#t

9?G00100 9?G O D

9?G00101 9?G O D

9?G00102 9?G O D

9?G00200 9?G O @cases completed in &days, D

9?G00201 9?G O D

9?G00202 9?G O D

9?G00300 9?G O D

9?G00301 9?G O D

9?G00302 9?G O umber of appearances

9?G00304 9?G O

9?G00400 9?G C D

9?G00401 9?G O *ime %nde+

9?G00#00 9?G C D

9?G00$00 9?G C

9?G00&00 9?G O *ime %nde+ D

9?G00&01 9?G O *ime %nde+ D

KRAT+&e

Criti$aKRA)Y3N

-ettin/draftin of leal documents)it!in specified time

@ of cases cleared )it!insc!eduled time,

(raftin / vettin of commercialcontracts/ leal instruments suc! asurantee bonds/ POs/ 7As/underta;ins etc, )it!in specified time

@ of cases completed in <&>days

%dentification of leal issues andprovidin applicable case la)s )it!inseven days reuired forvettin/draftin of leal documents

@ of cases not completed in<&> days,

9eal Opinion/dvice 6endered )it!inspecified time

nalysis of t!e facts and t!edetermination of issues involved )it!inspecified time

@ of cases completed in &days,

%dentification of various applicablela)s inclusive of case la)s )it!inspecified time for renderin lealopinion

@ of cases completed in #days

*imely and accurate draftin/vettin ofpetitions/ plaints/ applications/ replies/returns/ )ritten statements/ claim

@ of cases cleared )it!insc!eduled time

%dentification of leal issues andprovidin applicable case la)s

@ of cases completed in &days,

ppearin before t!e uasi"udicial ut!orities

.+tendin adeuate assistance toManaement for resolvin disputes

umber of disputes !andledfor resolution,

Preparation/updation of databasereardin court cases/leal matters asper sc!edule,


Monitorin and follo) up of %mportantCourt Cases at nits and providin

umber of innovative practicesproposed for adoption on t!e basis ofcase la)s / ne) le islation )it!

o, of ne) practicesproposed

Publis!in of leal compendium asper sc!edule by end of Feb,


Conductin meetins vi5, 7oardMeetins/ nnual Aeneral Meetin/

Collection of information / documentspertainin to enda for t!e aforesaid

9?G00&02 9?G O *ime %nde+ D

9?G00&03 9?G O D

9?G00'00 9?G O *ime %nde+ D

9?G0000 9?G O *ime %nde+ D

9?G0001 9?G O

9?G01000 9?G O D

9?G01100 9?G O D

9?G01200 9?G O @ rievances redressed/ total D

9?G01300 9?G O @ deviations noted D

9?G01400 9?G O *ime %nde+ D

9?G01#00 9?G O D

*imely circulation of otice = endafor conductin meetins of t!e 7oardof (irectors/ 7oard 9evel uditCommittee and %nvestors /S!are!olders Arievance Committeeas per sc!edule,

Preparation = issue of otice callint!e AM = nnual 6eport as persc!eduled date


*imely preparation of minutes of t!emeetins of AM / 7oard / 79C /SAC / S*C Committees,

*imely compliance )it! all relatedprovisions of Companies ct includinfilin of statutory returns and forms,

pdation = maintenance of Statutory6eisters and 6ecords


Compliance )it! corporateovernance provisions as per S.7%uidelines

o, of deviations pointed outby aut!orities

*imely compliance )it! listinareements )it! stoc; e+c!anes


Monitorin of s!are!older rievancesredressal

*imely compliance )it! all ot!errelated la)s ot!er t!an Companies ct,

*imely compliance )it! provisions of(epository 9a)s/ S(9 and C(S97usiness 6ules,

*imely appointment of ban;ers/printin of dividend )arrants anddispatc! of dividend


9?G01$00 9?G O Score <ssessment by users> D

9?G01&00 9?G O @ D

9?G01'00 9?G O @ D

9?G0100 9?G O D

9?G02000 9?G C umber

9?G02100 9?G C D

9?G02200 9?G C

9?G02300 9?G C

9?G02400 9?G C

9?G02#00 9?G C

dvisin Manaement on mattersrelatin to Company 9a) and ot!errelated la)s

6eply to Aovt, udit ueries/%nspection report paras/ ction *a;en6eports etc, furnis!ed )it!in specifiedtime <2 )ee;s>,















9?G02$00 9?G C

9?G02&00 9?G O *ime %nde+ D

9?G02'00 9?G O *ime %nde+ D

9?G0200 9?G O D

9?G03000 9?G O Score D

9?G03100 9?G O umber of ne) circles

9?G03200 9?G C *M Score D

9?G03201 9?G C *ime %nde+ D

9?G03202 9?G O D

9?G03300 9?G C D

9?G03400 9?G O @ D

9?G03#00 9?G C *ime %nde+ D















6eply to Aovt, udit ueries/%nspection report paras/ ction *a;en6eports etc, furnis!ed )it!in specifiedtime <2 )ee;s>


N KRA MASTER > ,::6>:7So%r$e o" 2ata "or Meas%reme#t

G

Concerned nit/ (epartment,

Case files

6ecords of meetins

D M M

M M M Completion of assinment

D M M M

S&e$iaKRA)Y3N

;#i-ersaKRA)Y3N

S%ggested ?eightage "or$ategor+ A

B C

Concerned nit/ (epartment from)!om references are received






Concerned nit/(epartment/advocates enaed,

Concerned nits](epartments,

ctivity C!art for Meetins in line)it! Secretarial Standards =

Secretarial Standards / provisionsof Companies ct = 9istin

D

M

D

D Provisions of 9istin areement

9eal provisions

D

Secretarial Standards / provisionsof Companies ct = 9istin reement,

21 clear days as per Companies ct

?it!in 30 days after t!e concernedmeetin in compliance )it! t!estatutory provisions provided underCompanies ct,

s per t!e provisions ofCompanies ct

s per t!e provisions ofCompanies ct and S.7% 6ules =6eulations,

?it!in t!e stipulated time as perlistin areement

9istin areement = S.7%reuirement

Provisions of (epository 9a)s and7usiness rules of S(9 = C(S9

Provisions of Companies ct =9istin reement

M M

D M 9 9

D M 9 9

D D 9 M

D M M M

D D G M

D

D

D

D

uestionairre to be desined andfeedbac; ta;en from (irector8s =.(8s <at least 10>

D

D M 9 9

D M 9 9

D D M 9


D M G G nit /C

D G G uality (eptt,



G

D M 9 9 6ecord maintained by udit deptt,


6ecord maintained by individual/deptt,

6ecord maintained by nit/Corp,Finance deptt,


6atin declared at year end byCorporate / nit Manaement

KRA Remar1s

ll activities relatinto implementation

U1, Forms / 6eturnsfrom t!e (irectors,2, 7oard / AM6esolutions,U

*o be preparedbased uponSecretarial records= factualinformation relatinto 7oard / 79Cetc,

Ua> Forms /6eturns from t!e(irectorsb> Finance datafrom CorporateFinancec> 7oard aenda =minutes,U

6* is reuired toprovide t!e data,

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Documents

KRA List & Responsibility Matrix