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muhammad-zaheer
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these are ZTE Kpi formulai.
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Diff bet CallCompletionRate(CCR),CallSuccessRate(CSR)&CallSetupSuccessRate(CSSR)
Can any body tell me the difference between Call Completion Rate (CCR),Call Success Rate (CSR) &
Call Setup Success Rate (CSSR)? I am getting the formula as CCR=call completed/call attempts,
CSR=call successful/call attempt, ASR=call answered / called siezers and CSSR = call set up
successful/call attempt.'
My doubt is what is the diff betn call set up, call success and call completed?