KnowledgeSync Event Manager is a robust business activity

monitoring solution. With alerts and custom reports that ensure

the right people are doing the right things at the right time,

KnowledgeSync dramatically expands the capacity of your existing

workforce. By acting as a personal assistant that keeps watch on

endless details, provides reports and updates as they are needed,

and alerts you to critical business issues and opportunities,

KnowledgeSync Event Manager keeps you on top and in control of

your business.

and losses, total revenue across a certain period, sales for a certain customer, and any other metric your company needs. KnowledgeSync ensures you are on top of customer and sales data that keeps your business moving.

Is my shop running efficiently?Wondering if one of your workstations aren’t running or if employees didn’t log in today? Sometimes the most valuable information you can get out of your ERP system isn’t about what did happen – but what didn’t happen. A customer who has stopped buying from you. A stock item that hasn’t sold in weeks. A project that has had no activity this month. These kinds of conditions – or “inactivity monitoring” – is precisely what KnowledgeSync does, so your staff doesn’t have to. KnowledgeSync watches the workflow in your shop and ensures you are in the loop.

Are my customers satisfied?Let’s face it - you are busy. But adding a personal touch and letting your customers know they can rely on you is just as important as fulfilling their orders. You can send “thank you” emails after a quote and automatically send notifications when jobs have shipped. Your customers will be so impressed with your service they will think you have an entire customer support team in your shop.

Every KnowledgeSync Event Manager purchase includes over 20 preconfigured alerts with the option to add customized alerts to gain full control over any application you decide to monitor. From sending email notifications to creating custom reports to improving customer service by automatically managing touchpoints, KnowledgeSync is your dedicated assistant who watches over the business and warns you about conditions that require your attention.

Every company should ask themselves:

Are we capturing all of our revenue?KnowledgeSync will monitor your CustomerRelationship Management (CRM) databasesand provide automatic notifications for wins

JobBOSS

KNOWLEDGESYNCEVENT MANAGERReal-time visibility into key activities,information and milestones multipliesthe effectiveness of your employees,and your business.

KEY BENEFITS:

1. Real-time activity monitoring2. Workforce multiplier that

automates dozens ofadministrative tasks

3. Automatic alerts trigger thedistribution of various reports,emails, invoices, etc.

4. Positive ROI in weeks or evendays

I can’t stay on top of these invoices. Who isgoing to manage this?Keeping your A/R and A/P data electronically is important; keeping watch over it and taking the right action on it is even more important. KnowledgeSync does the watching and acting for you; whether it’s emailing overdue invoices to clients, texting your cell phone about an expiring discount, or putting a delinquent client on credit hold, it’s all done automatically – so you don’t have to.

Licensing and PricingWith KnowledgeSync Event Manager, you pay for a connection to monitor an application. Whether you design 250 events, monitor one database and trigger an event in a second database, or create reports based on interactions, your connection gives you access to everything possible by monitoring that application. Pricing is available by connections: one, two, three or unlimited. We also offer a

client license for desktop access and a subscription model for those using Exact JobBOSS by subscription.

Return on InvestmentBusinesses always see a positive return on investment with KnowledgeSync Event Manager – most times in just a matter of weeks. For some businesses, it can pay for itself by catching a single sales opportunitythat otherwise may have slipped by. In other cases, it pays for itself by reducing receivable write-offs and increasing collections. Even in its simplest application – running reports on a regular basis –KnowledgeSync saves time and moneyremoving the burden from office staff. Italso completes these tasks with greateraccuracy, reliability and consistency thanany other option. KnowledgeSync EventManager is the key to tackling businesschallenges, decreasing costs, increasingproductivity and customer satisfaction, andultimately growing your business.

© ECi JobBOSS, 2018. All rights reserved. All brand names and trademarks mentioned herein belong to their respective owners.

JobBOSS. Shop management solutions.www.jobboss.com

For further information call1.800.777.4334

OVER 20 PRE-LOADED EVENTS INCLUDED SUCH AS:

1. Job Order Acknowledgementand Sales OrderAcknowledgement via e-mail -Send an e-mail acknowledgingyour customer’s orders to themautomatically

2. A/R Documents Past Due- Send out notifications tocustomers letting them knowthat they are past due on theirinvoices

3. Job and Sales Order Shipped -Send an e-mail, automatically,letting customers know thattheir product has shipped

4. PO’s Past Due - Let vendorsknow that they are not on timewith their materials to yourcompany

5. Job Actual Cost vs. EstimatedCost – Determine when yourjob’s actual costs go over theestimated costs, before the jobis complete

The possibilities are endless; use KnowledgeSync in every aspect of your business to stay on top of the details and ensure the right things happen at the right time.