A mobile app for Development Directors to engage, manage and cultivate patrons.

S A N F R A NCISCO BOS TON NE W YORK K NOX V IL L E VA NCOU V ER

Know more, raise more.

Know your patrons,increase wallet shareIndividual donors are the greatest source of funding for arts organizations—but identifying and cultivating would-be donors is often a time-consuming, manual and error-ridden process.

Patron Connect moves beyond CRM to help you engage with those coming through your doors in a meaningful way. Gone are the piles of data you typically need to sift through in CRM systems. Get alerts, glimpse transactions, assign and view tasks, note preferences and more.

Build a relationship with patrons so when it comes time to make the appeal, you have a deep level of knowledge to tailor your outreach.

VENDINI PATRON CONNECT INCLUDES:

★ Complete patron purchase and donation history

★ Total household information

★ Embedded task management

★ Patron sorting/grouping

★ Notifications when VIP patrons enter

★ Sales and donation capabilities

★ iOS “anytime, anywhere” access

Heighten loyalty,form deeper relationshipsMajor donors don’t appear overnight. Their journey usually starts with a single ticket purchase. But how do you identify those with great potential?

Vendini serves up would-be donors and allows you to search patrons by a variety of criteria. Big spenders and advocates are automatically tracked and categorized in an easy to use app.

Know how your patrons prefer to be addressed, the type of programming they like and historical spending patterns with complete, easily accessible patron profiles. Input patron requests and comments to understand patron needs and feedback. See who hasn’t been contacted in a while and get staff on the same page.

“Vendini Patron Connect will save us time, allow us to be more strategic in our communications and help us forge deeper bonds with our VIP patron base.”

- Leah Ammon, Marketing & Communications Manager, Montalvo Arts Center

Patron photos let you easily spot VIPs Call or email right from the app

Smart tags let you group and sort patrons by a variety of criteria

Patrons can be sorted by last name, total spending or total donation amounts

Dynamic graphs break down total spending for past year

Sortable, searchable Manifest shows you VIPs, their seats and

quick views of total spending

AlertsIn-app notifications inform you when VIP patrons arrive -- or when a new task is assigned.

Task Management See complete patron history including tasks. Dynamically assign tasks for a patron.

Swipe ActionsTrack visits, assign tasks, and make notes while speaking with patrons to gain valuable insight and provide better services.

Increase efficiency,enhance communicationsPatron Connect moves beyond piles of data you typically find in a CRM system to provide only the most essential pieces of information, such as your patron preferences, pictures, buying patterns and family members.

Desktop software won’t cut it for busy, on-the-go development professionals. Patron Connect moves with you in a convenient iOS app, sending alerts when VIP patrons enter while allowing you to note preferences during the course of conversation.

Sort your patrons by rating, last purchase and more. Schedule interactions with patrons. Dynamically collaborate with staff through tasks, alerts and improved information sharing.

Analyze, segment, executeGet insight to power better decision making. With Vendini reports, you can view your business from a variety of lenses. See a patron roll-up report where you can sort by cumulative donations and smart tags, view formal and informal greeting preferences and more. Vendini provides over 100 pre-defined reports and the ability to generate your own interactive reports. Determine the fields you

want to display, sort and group any way you like and export your report to PDF or CSV.

Plus, you can segment your patrons by ranking, programming type, smart tags, historical spending patterns—just about any way you like. Send targeted appeal emails using integrated Vendini email and have every interaction tracked in the patron’s profile.

All-in-one solutionVendini provides software and services that make the business of live events simple through ticketing, marketing, donations and logistics. From tip jar donations to season tickets, memberships to discounts, we provide all you need to increase loyalty—and increase wallet share.

Our all-in-one solution helps venues sell more tickets, market events and succinctly manage operations.

660 Market StreetSan Francisco, CA 94104

1 (800) 901-7173sales@vendini.com

S A N F R A NCISCO BOS TON NE W YORK K NOX V IL L E VA NCOU V ER