Kinesics of Body Language

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Kinesics of Body Language

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  • BODY LANGUAGE

    Kinesics is the scientific

    study of body movements

    involved in communication,

    especially as they

    accompany speech.

    This includes gestures, facial

    expressions, eye behaviour

    and posture. Commonly

    called Body Language or

    Non verbal behaviour.

    Kinesics was developed by

    American anthropologists

    Ray L. Birdwhistell.

  • BODY LANGUAGE

    Dr Birdwhistell who has initiated most of the basic work in

    developing a rotational system for the new science of

    Kinesics warns that, No body, position or movement in and of itself, has a precise meaning.

    Body language and spoken language are dependent on each other.

    Body movement may mean nothing at all in one context and yet be extremely significant in

    another context.

    Dr Birdwhistell says that, Movements if they are significant they are learned. We pick them as a part of our society.

    The most important thing to realize about body language,

    according to Dr Birdwhistell is that, No single motion ever stands alone. It is always part of a pattern.

  • How you sit, how you walk, how your eyes move across

    the room-all your movements broadcast messages to

    the world, instructing others to treat you a certain way.

    Take control of your own signals and start reading the

    signals of others correctly.

    Body language can help you recognize a dangerous

    situation and help you get out of one.

    Albert Mehrabian found that the total impact of the

    message is

    7% verbal(words only)

    38% vocal(tone of voice, inflections, and other sounds)

    55% non-verbal

    Other scholars have given similar estimates.

    BODY LANGUAGE

  • Verbal channel is used primarily for conveying information.

    Non-verbal channel is used for negotiating interpersonal

    attitude and in some cases is used as a substitute for verbal

    message.

    Regardless of culture, words,movements occur together with

    such predictability that Birdwhistell says a well trained

    person should be able o tell what movement a man is

    making by listening to his voice.

    Humans are still biologically animals. We are dominated by

    biological rules that control our actions, reactions, body

    language and gestures- clever and advanced brain.

    Perceptive or Intuitive- from technical point of view, it is the

    ability to read another persons non-verbal cues and to compare these with verbal signals.

    Genetic or acquired- some gestures can be traced back to

    our primitive animal past- baring the teeth.

  • The wink alone is called a kine, the smallest measurement in body language.

    Kinesically mature-the difference between maturity and immaturity is often telegraphed

    by body language. Too much body

    movement without real meaning is

    immature. A mature person moves when he

    has to, and moves purposefully.

    Dr. B divided the body into 8 sections- Head ,Face, Trunk and Shoulders, Arm and

    Wrist area, Hands and Fingers ,Hip, Leg

    and Ankle area, Foot and Neck.

  • FACIAL ACTION CODING SYSTEM

    Psychologists-PAUL EKMAN and TOMKIN- agreed that there

    was a common set of rules that governed the facial expressions

    human beings made.We can pick up fleeting micro expressions

    on our faces that signal what our authentic feelings really are

    Ekman and Wallace Friesen , created a taxonomy of facial

    expressions.

    Human face can make 43 distinct muscular movement.

    There are 300 combinations of two muscles, if you add in a third

    you get over 3000. We took it up to five muscles, which is over

    10,000 visible facial configurations.

    Ekman said Most of the 10,000 facial expressions do not mean anything. They are the kinds of nonsense faces children make.

    However Ekman & Friesen identified about 3000 expressions

    that comprise the essential repertoire of human facial displays of

    emotions.

  • FROM THE INSIDE OUT Expression alone is

    sufficicient to create marked changes in the

    autonomic nervous system.-fear, anger,anguish

    heartbeat would go up,hands get hot etc.

    The process also works in the opposite direction as

    well.Emotions can also start on the face.

    The face is not a secondary billboard for our

    feelings.it is a partner in the emotional process.

    FLASHES OF TRUTH Many facial expressions can

    be made voluntarily but often some part of another

    emotion that we are trying to suppress leaks out.

    Facial expressions can be reformed and corrected.

  • APPEARANCE

    The final area of kinesics is appearance.

    Appearance includes clothes, hair, jewelry, cosmetics and such. It accents our body movements and how we are perceived.

    Appearance tells others how we want to be seen. How we practice the rules of the game in an organization.

    If you changed your appearance drastically- from formal to informal, for example- how would others respond?

    When do you give your appearance special attention? These occasions tell you about the importance of appearance.

    Most people indicate they are not influenced by anothers physical appearance,but apparently they are.

    Expect your appearance to a part of the messages you communicate,and should plan your appearance so that it will effectively communicate to others.

  • BODY SHAPE AND POSTURE

    Body shape and posture are a part of Kinesics. Body shape and posture affect how we think about ourselves, how we relate to others, and how others relate to us even though body shape is mostly hereditary and largely uncontrollable.

    When we encounter an unfamiliar situation, we become more aware of body shape and posture-interview or a formal speech.

    Posture is part of any relationship, regardless of your degree of awareness. Whether you lean forward/backward ,stand or sit erectly,or slouch ,you tell another person something.

    The others mental filter gives meaning to your posture.

  • Behaviorists have studied the shapes of our bodies

    and have identified three types. The ectomorph is

    thin, youthful, and tall; the mesomorph is strong,

    athletic, muscular and bony; the endomorph is fat,

    round, and soft.

    Indeed our physical structures communicate

    something about us. Perhaps these body types lead

    to false stereotypes, but the point remains that our

    physical structures do communicate.

  • You are seen before you are heard.

    Movements if they are significant are learned.

    We pride them as a part of society.

    Strong and weak body language examine the slides:

    BODY LANGUAGE

  • THE BODY

    LANGUAGE

    OF POWER

  • THE BODY

    LANGUAGE OF

    WEAKNESS

  • GESTURE CLUSTERS

    Body language consists of word, sentences and punctuation.

    Each gesture is like a single word e.g. Scratching, lying, fleas, dandruff, sweating, uncertainty or forgetfulness.

    Critical seen by the fact that the legs are tightly cross and arms crosses the body (defensive) head and chin are down (hostility) sentenced - i dont like what you are saying and i disagree with you.

    Status power or prestige is also directly related to the number of gestures or body movements he uses.

    As a general rule the higher the person on the socio-economic scale, the less gesticulation and body movement he uses.

  • Gestures are the physical movements of arms, legs, hands, torso and head.

    Common gestures- U.K.,USA- OK

    Brazil insult Japan money France zero

    Speaking and gesturing are linked, we coordinate the two-both are learned.

  • SHOULDER SHRUG

  • COMMON CRITICAL

    EVALUATION CLUSTER

  • WAY A CHILD TELLS A LIE

  • ADULT TELLING A LIE

  • SMOKE DOWN :

    Negative, secretive, suspicious

    SMOKE UP :

    Confident, superior, positive

  • TERRITORIES AND ZONES

    Dr. EDWARD T.HALL STUDIED MANS PERSONAL SPACE , HE COINED THE WORD PROXEMICS

    SENSE OF TERRITORY IS INBORN IN ANIMALS. HUMANS LIKE ANIMALS INDICATE THEIR OWNERSHIP OF THIS ESTABLISHED TERRITORY AND WILL CONSEQUENTLY DEFENDED AGAINST ALL INVASION. E.g.- 2nd SESSION

    SUBSTANCE OF CONVERSATION CAN OFTEN DEMAND HANDLING OF SPACE. E.g.- TELLING A SECRET- NEGATES THE CONFIDENTIALITY OF THE MESSAGE ITSELF.

    THE PROXEMICS OF HOME IS AN INTERESTING STUDY.

    POLICE INTERROGATORS USE TERRITORIAL INVASION TECHNICS TO BREAK DOWN THE RESISTANCE OF THE CRIMINALS.

    CULTURAL FACTORS AFFECTING THE ZONE DISTANCES

    COUNTRY Vs CITY SPATIAL ZONES

    Label1

  • As the density of the crowd increases, each individual has less personal space

    and takes a hostile stand, which is why,

    as the size of the mob increases, it

    becomes angrier and uglier. This

    information is used by the police, and they

    try to break up the crowd so that each

    person can regain his own personal space

    and so become calmer.

  • ACCEPTABLE

    CONVERSATIONAL

    DISTANCE - 46 CMS

  • NEGATIVE REACTION OF A WOMAN

    WHEN TERRITORY IS ENCROACHED

  • WOMEN FROM A COUNTRY

    TOWN GREETING

    EACH OTHER

  • WOMEN FROM A

    TOWN GREETING

    EACH OTHER

  • MEN FROM CITY GREET EACH OTHER

  • FOLKS FROM A SPARSELY POPULATED AREA

  • GESTURE SHOWING PRIDE OF OWNERSHIP

  • HAND AND ARM GESTURE

    RESEARCH BY NIERENBERG AND CALERO ON THE

    HANDS-CLENCHED POSITION BROUGHT TO THE

    CONCLUSION THAT THIS WAS A FRUSTRATION GESTURE,

    SIGNALLING THAT THE PERSON WAS HOLDING BACK A

    NEGATIVE ATTITUDE.

    STEEPLING - CAN BE AN EXCEPTION TO THESE RULES. IT

    IS OFTEN USED IN ISOLATION OF OTHER GESTURES.

  • HANDS CLENCHED IN

    RAISED POSITION

    HANDS CLENCHED IN

    LOWER POSITION

  • THE UPPER ARM GRIP

    THE HAND GRIPPING

    WRIST GESTURE

    THE SUPERIORITY CONFIDENCE GESTURE

  • RUBBING THE PALMS TOGETHER

    HANDS CLENCHED IN

    MIDDLE POSITION

  • THE LOWERED STEEPLE

    THE RAISED STEEPLE

  • THUMB DISPLAYS

    In palmistry, the thumbs denote strength of character and ego and the non verbal use of thumb agrees with this.

    Thumb displays are positive signals, they are secondary gestures, a supportive part of gesture cluster.

    Thumbs protruding from pockets shows dominant attitude.

    Arms folded with thumbs pointing upwards is a double signal, -defensive, negative attitude plus a superior attitude.

    Closed fist thumb gesture can be used as a signal of ridicule and disrespect when it is used to point at a another person.

  • THUMBS PROTUDING

    FROM BACK POCKETS

    IN MY HUMBLE OPINION

  • THE THUMBS GESTURE IN COAT

    THUMBS-UP POSITION

  • OK GESTURE

  • THUMB-UP GESTURE

  • THE V SIGN

  • HAND TO FACE GESTURES

    THE MOUTH GUARD

    THE BRAIN SUB-CONSICOUSLY INSTRUCTS TO TRY AND

    SUPPRESS THE DECEITFUL WORDS THAT ARE BEING SAID.

    NOSE TOUCHING

    IS SOPHISTICATED, DISGUISED VERSION OF THE MOUTH

    GUARD. LYING CAUSES THE DELICATE NERVE ENDING IN

    THE NOSE TO TINGLE

    THE EYE RUB

    THIS GESTURE IS THE BRAINS ATTEMPT TO BLOCK OUT THE DECEIT, DOUBT OR LIE THAT IT SEES OR TO AVOID HAVING

    TO LOOK AT THE FACE OF THE PERSON TO WHOM HE IS

    TELLING THE LIE.

    THE EAR RUB

    AN ATTEMPT BY THE LISTENER TO BLOCK THE WORDS

    HEAR NO EVIL OR THAT A PERSON HAS HEARD ENOUGH OR MAY WANT TO SPEAK.

  • HAVING NEGATIVE THOUGHTS

    MAKING A DECISION

  • EVALUATION, DECISION,

    BOREDOM CLUSTER

    THE MOUTH GUARD

  • THE NOSE TOUCH

    INTERESTED EVALUATION

  • THE EYE RUB

    THE COLLAR PULL

  • HAND TO FACE GESTURE

    THE NECK SCRATCH THE PERSON SCRACTHES ABOUT FIVE TIMES - IS A SIGNAL OF DOUBT OR UNCERTAINITY AND IS CHARACTERISTIC OF A PERSON WHO SAYS I M NOT SURE I AGREE

    THE COLLAR PULL

    DESMOND MORRIS RESEARCHED THAT TELLING OF A LIE CAUSED A TINGLING SENSATION IN THE DELICATE FACIAL AND NECK TISSUES. IT IS ALMOST AS IF THE LIE CAUSES A SLIGHT TRICKLE OF SWEAT TO FORM ON THE NECK WHEN THE DECEIVER FEELS THAT YOU SUSPECT HE IS LYING.

  • THE NOSE TOUCH

    THE EAR RUB

    THE NECK SCRATCH

  • PAIN IN THE NECK GESTURE

    REASSURANCE IS NEEDED HERE

    BOREDOM

  • ARM BARRIERS HIDING BEHIND A BARRIER IS A NORMAL HUMAN RESPONSE THAT WE LEARN AT AN EARLY AGE TO PROTECT OURSELVES.

    TESTS REVEALTHAT, WHEN A LISTENER FOLDS HIS ARMS,NOT ONLY HE HAS MORE NEGATIVE THOUGHTS ABOUT THE SPEAKER, BUT ALSO PAYS LESS ATTENTION TO WHAT IS BEING SAID-38%

    IT IS FOR THIS REASON TRAINING CENTERS HAVE CHAIRS WITH ARMS.

  • STANDARD ARM-CROSS GESTURE - IS AN ATTEMPT TO HIDE FROM AN UNFAVOURABLE SITUATION COMMONLY SEEN WHEN THE PERSON IS AMONGST THE STRANGERS, PUBLIC MEETING, QUEUES, CAFETERIAS, ELEVATORS, OR ANYWHERE PEOPLE FEEL UNCERTAIN OR INSECURE.

    PARTIAL ARM/ BARRIER - IS OFTEN SEEN AT MEETINGS WHERE A PERSON MAY BE A STRANGER TO THE GROUP OR IS LACKING IN SELF-CONFIDENCE. IT ALLOWS A PERON TO RELIVE THE EMOTIONAL SECURITY THAT HE EXPERIENCED AS A CHILD WHEN HIS PARENTS HELD HIS HANDS UNDER FEARFUL CIRCUMSTANCES.

    ARM BARRIERS

  • DISGUISED NERVOUSNESS

    FIST SHOWS A HOSTILE

    ATTITUDE

  • ARM BARRIERS

    SUPERIOR ATTITUDE

    HOLDING HANDS WITH ONESELF

  • COLD, NOT DEFENSIVE

  • PARTIAL ARM BARRIER

    BOOKS AS A BARRIER

  • DEFENSIVE STANDING

    POSITION

    STANDARD ARM CROSS

  • LEG BARRIERS

    THE STANDARD LEG-CROSS POSITION

    MAY BE USED TO SHOW A NERVOUS, RESERVED OR DEFENSIVE ATTITUDE. HOWEVER THIS SHOULD NOT BE INTERPRETED IN ISOLATION OR OUT OF CONTEXT.

    THE AMERICAN FIGURE 4 LEG LOCK POSITION

    INDICATES THAT AN ARGUEMENTATIVE OR COMPETITIVE ATTITUDE EXITS.

    FIGURE 4 LEG CLAMP

    SIGN OF THE TOUGH MINDED, STUBBORN INDIVIDUAL WHO MAY NEED A SPECIAL APPROACH TO BREAK THROUH HIS RESISTANCE.

    STANDING LEG CROSS GESTURE

    GENERALLY MOST PEOPLE STAND LIKE THIS WHEN THEY ARE AMONG PEOPLE WHOM THEY DO NOT KNOW WELL.

    THE ANKLE LOCK GESTURE

    OBSERVATION HAVE REVEALED THAT HE IS TRYING TO HOLD BACK A NEGATIVE ATTITUDE, EMOTION, NERVOUSNESS OR FEAR.

    THE FOOT LOCK

    IT IS ALMOST EXCLUSIVELY USED BY WOMEN. SHOWS THAT SHE HAS BECOME A MENTAL RECLUSE OR HAS RETREATED INTO HER SHELL.

  • AMERICAN 4 LEG LOCK

    POSITION

    ARMS LOCK THE LEG IN

    PLACE

  • CLOSED BODY &

    CLOSED ATTITUDE

    OPEN BODY & OPEN ATTITUDE

  • FEMALE ANKLE LOCK

    SEATED FOOT

    LOCK POSITION

    STANDING FOOT

    LOCK POSITION

  • THE STANDARD LEG CROSS

    WOMAN SHOWING DISPLEASURE

  • EYES ARE STEELY, KNOWING, MOCKING, PIERCING, GLOWING

    AND SO ON.

    IS THERE SUCH A THING AS A BURNING GLANCE OR A HURT

    GLANCE.

    FAR FROM BEING WINDOWS OF THE SOUL EYES ARE

    PHYSIOLOGICALLY DEAD ENDS, SIMPLY ORGANS OF SIGHT

    BUT NEVER REALLY CAPABLE OF EXPRESSING EMOTION IN

    THEMSELVES.

    EYES CAN TRANSMIT THE MOST SUBTLE NUANCES, THE

    EMOTIONAL IMPACT OF THE EYES OCCUR BECAUSE OF THEIR

    USE AND THE USE OF THE FACE AROUND THEM.

    THE LENGTH OF GLANCE, BY OPENING OF EYELIDS, BY

    SQUINTING AND BY A DOZEN LITTLE MANIPULATONS OF THE

    SKIN AND EYES, ALMOST ANY MEANING CAN BE SENT OUT.

    EYE SIGNALS

  • GAZE BEHAVIOUR

    IT IS ONLY WHEN YOU SEE EYE TO EYE WITH ANOTHER PERSON THAT A REAL BASIS FOR COMMUNICATION CAN BE ESTABLISH.

    LIKE MOST BODY LANGUAGE AND GESTURE, THE LENGTH OF TIME THAT ONE PERSON GAZES AT ANOTHER IS CULTURALLY DETERMINED .

    NOT ONLY IS THE LENGTH OF THE GAZE SIGNIFICANT; JUST AS IMPORTANT IS THE GEOGRAPHICAL AREA OF THE PERSONS FACE AND BODY AT WHICH YOU DIRECT YOUR GAZES.THESE SIGNALS ARE TRANSMITTED AND RECEIVED NON-VERBALLY AND ARE ACCURATELLY INTERPRETED BY THE RECIEVER.

  • THE BUISNESS GAZE

  • THE SOCIAL GAZE

  • THE INTIMATE GAZE

  • OTHER POPULAR GESTURES AND ACTION

    STRANDDLING A CHAIR - SYMBOLISES THE SAME PROTECTIVE BEHAVIOR TO SHIELD HIMSELF WHEN UNDER PHYSICAL OR VERBAL ATTACK.

    PICKING IMAGINERY LINT - WHEN A PERSON DISAPPROVES OF THE OPINIONS OR ATTITUDES OF OTHERS BUT FEELS CONSTRAINED IN GIVING HIS POINT OF VIEW. THIS IS ONE OF THE MOST COMMON SIGANLS OF DISAPPROVAL AND INDICATES HE DOES NOT LIKE WHAT IS BEING SAID EVEN THOUGH HE MAY BE VERBALLY AGREEING WITH EVERYTHING.

    HEAD GESTURE - HEAD UP IS THE POSITION TAKEN BY A PERSON WHO HAS A NEUTRAL ATTITUDE ABOUT WHAT HE IS HEARING.

    WHEN THE HEAD TILTS TO ONE SIDE IT SHOWS THAT INTEREST HAS DEVELOPED.

    WHEN THE HEAD IS DOWN IT SIGNALS THAT THE ATTITUDE IS NEGATIVE AND EVEN JUDGEMENTAL.

    BOTH HANDS BEHIND THE HEAD I HAVE ALL THE ANSWERS, EVERYTHINGS UNDERCONTROL FEELING CONFIDENT, DOMINANT OR SUPERIOR ABOUT SOMETHING.

  • THE STRADDLER

  • THE LINT PICKER

    MAY BE SOMEDAY YOULL BE AS SMART AS I AM.

  • DEFENSIVE DEPRESSED

  • EXCITED

    REJECTING

  • CONFIDENT THOUGHTFUL

  • I AM JUST AS SMART AS YOU ARE

  • THIRD PERSON NOT ACCEPTED BY FIRST TWO

  • BODY POINTING IS USED TO EXCLUDE THE MAN ON THE RIGHT

  • AGGRESSIVE

    DESCRIPTION

    Angry,

    Sarcastic ,

    Being a bad listener,

    Putting people down ,

    Blaming others,

    Shouting ,

    Raising ones voice ,

    Overly critical.

    BODY LANGUAGE

    Clenched fists,

    Confrontational pose,

    Tense body posture,

    Hands on hips,

    Head tilted,

    Finger pointing,

    Prolonged eye contact,

    Narrowing eyes,

    Looking down on others.

  • SUBMISSIVE

    DESCRIPTION BODY LANGUAGE

    Apologetic,

    Self depreciating,

    Resentful,

    Low self-esteem,

    Retreating,

    Too ready to please.

    Fidgety,

    Covering mouth and eyes,

    Stumped posture,

    Nervous deposition,

    Fiddling,

    Poor eye contact,

    Quite,

    Faltering voice,

    Pleading smile,

    Tendency towards obsequiousness.

  • ASSERTIVE

    DESCRIPTION BODY LANGUAGE

    Sincere,

    Open,

    Honest,

    Respectful,

    Sympathetic,

    Firm but fair,

    Offering constructive

    Criticism,

    Good listener,

    Offering praise where due,

    Treating people as equals.

    Upright,

    Relaxed posture,

    Face-to-face eye contact,

    Calm and open gestures,

    Relaxed facial expression,

    Maintaining reasonable

    distance from subject (not too

    close for comfort),

    Resonant speech,

    Unambiguous hand signals.

  • MANIPULATIVE

    DESCRIPTION BODY LANGUAGE

    Patronizing, Exaggerate gestures (such as open

    Crafty, palms to indicate deliberate sincerity),

    Calculating, Overly laid back posture,

    Insincere, Patronizing touching,

    Two faced, Exaggerated eye contact,

    A user, Sugary voice tone,

    Lacking trust, Patting

    Overly friendly,

    Making ends justify means,

    Contrived

  • TEN GESTURES THAT USUALLY FAIL

    Standing rigid with your arms at your sides

    Clutching your chest with both arms

    Gripping the podium or projector with white knuckles showing

    Playing with hair, clothing or face

    Clasping hands behind you

    Mismatching gestures and words

    Shrugging when making assertions

    Shrugging immediately after the talk

    Tugging at clothing

    Moving extraneously in any way

  • SEVEN GESTURES THAT USUALLY WORK

    Resting arms comfortably

    Opening arms and palms (if the words match)

    Enumerating with the hand (dont make this your only gesture and never do it more than once in a

    presentation)

    Tenting the fingers

    Sweeping arm from one side to the other to show movement or progress

    Chopping from top to bottom side to side to match a parallel series

    Avoiding extraneous movement

  • WEEK BODY LANGUAGE

    Looks nervous

    Plays with pencil or notes

    Reads or mumbles talk

    Rustles transparencies

    Whispers to someone nearby

    Slouches with legs apart or scrunches body

    Crosses legs and keeps one moving

    Grips notes with both hands

    Closes fists

    Crosses arms tightly over chest

  • STRONG BODY LANGUAGE

    Sits straight , leaning slightly forward

    Attends closely to the previous speakers

    Takes notes (perhaps to refer to when her turn comes)

    Places feet comfortably flat on the floor or crossed

    Rests comfortably (if not taking notes)

    Surveys audience to spot potential problems with line of sight or hearing

    Looks relaxed

    Smiles when appropriate

    Seems to enjoy

  • SLOUCH, SHAMBLE, TRIP, LEAP, MARCH

    OR STRIDE

    Its pathetic to see a terrified speaker shamble to the podium, shoulders stooped,

    feet dragging, eyes staring, hands

    clenched, looking as if shed rather do anything else than give this talk. The walk

    to the podium is your gateway to success

    or failure.

  • NON-VERBAL COMMUNICATION

    TOUCH: Often the swiftest and the obvious type of

    body language. Touch spells a more vivid and direct

    message than a dozen of words, but such a touch

    must come at the right moment and in the right

    context. Touch varies from culture to culture.

    TYPES OF TOUCH: Compulsive- completely

    impervious to all messages. Assertive- Gentle,

    empathy. Passive- minimal. Aggressive- firm,

    jabbing, pointing without touching.

  • TWO BASIC GROUP OF BL POSTURES:

    OPEN \ CLOSED: Accepting or rejecting messages.

    FORWARD \ BACK: Actively or passively reactive to

    communication.

    Posture group combine to create four basic modes.

    Responsive mode: open/forward-actively accepting,

    time to close the sale/deal, ask for agreement,

    demand a concession.

    Reflective mode: open/back- interested and receptive

    but not actively accepting. Time to present further

    facts and incentives, time to keep quiet and let him

    think.

    Fugitive mode: closed/back- trying to escape

    physically or mentally into boredom, time to spark

    interest even if irrelevant.

  • Combative mode: closed / Forward - there is active

    resistance, try to soften, defuse anger, avoid

    contradictions, outright arguments. Steer towards

    reflective mode.

  • OPEN

    FORWARD

    CLOSED

    BACK

    RESPONSIVE REFLECTIVE

    COMBATIVE FUGITIVE

    4 BASIC MODES

  • FOUR BASIC MODES OF BODY

    LANGUAGE IN BUISNESS

    RESPONSIVE REFELECTIVE FUGITIVE COMBATIVE

    Engaged Listening Bored Let me speak

    Leaning

    forward

    Head tilted Staring into

    space

    Finger tapping

    Open body Lots of eye

    contact

    Slumped

    posture

    Foot tapping

    Open arms Nodding Doodling Staring

    Open hands High blink rate Foot

    tapping

  • EAGER EVALUATING LET ME GO AGGRESSIVE

    Sprint

    position

    Sucks glasses/

    pencil

    Feet towards

    door

    Leaning

    forward

    Open legs Strokes chin Looking

    around

    Finger pointing

    Feet

    under

    chair

    Looks up and

    right

    Buttoning

    jacket

    Fist clenched

    On toes Legs crossed in

    4 position

    Leaning

    forward

    (Ankle on knee)

  • GRIPPING THE CHAIR

    ON YOUR MARK, GET SET

  • READY TO

    AGREE

    ATTENTIVE REJECTION DEFIANT

    Closes papers

    (Standing)

    Arms behind

    on hips

    Smiling,

    moving back

    (Standing)

    Hands back

    Pen down Smile Arms folded Frown

    Hands flat on

    table Open Feet

    Legs crossed

    11 position

    (Thigh on knee)

    Head down

    Frown

  • READY TO PROCEED

    READINESS TO END AN

    CONVERSATION HANDS ON KNEES

  • THE INTIMIDATOR

  • DEFENSIVE

    (Standing) Feet pointing in

    Hands clenched

    LYING

    Touches face

    Hands over mouth

    Pulls ear

    Eyes down

    Glances at you

    Shifts in seat

    Looks down and to left

  • PARA LANGUAGE

    Para language or Para linguistics is another type of NVC

    involves the how of a speakers voice rather than the what of the words. In Para language we examine the sound of some ones speech- fast, slow, high, deep,

    smooth, disjointed loud ,forceful or such. e.g.: a vendor

    and a CEO- how will they talk.

    We expect things from certain voice sounds. We infer

    about peoples backgrounds, appearances and personalities from their voices. Concentrate on both how

    the message is sent and the meaning of the words. e.g: I

    practice good business communication.

    Paralanguage involves those hints and signals in a

    persons voice that give us meaning.

  • What is said and the way it is said must be

    consistent-tone and quality may change the

    meaning of your message.

    Paralanguage includes pauses and insertions,

    such as oh, uh,you know, etc.

    Listen for mixed signals-people saying one thing

    and probably intending another.determine the

    intended meaning.Look for consistencies and

    inconsistencies.

  • TIME LANGAUGE

    Time language involves the meaning we give to time.

    In order to give meaning to time, we must perceive it, filter it, symbolize about it- not always done with words.

    Time-and-motion study,time management, and such techniques are part of todays business heritage.

    Culture teaches us the meaning of time. Different cultures will have different time orientations. Pension planning, insurance, meeting agendas and over time compensation are examples in North America.

    Time is communicated subtly as well as explicitly. There appears to be a time language just as there is a body language and a space language.

  • NLP AND MINDS EYE Neurolinguistic Programming suggested that we think in terms of

    oursenses, i.e the information we draw from the world around us is

    represented in our minds in the form of pictures,sounds,

    feelings,smells, and tastes.

    Visuals - thinking in pictures- 35%

    I see what you mean, Can we get that in focus

    Auditory - thinking in sounds- 20%

    I hear what you are saying, That sounds strange to me.

    Kinesthetic - thinking in feelings - 45%

    It doesnt feel right to me, My gut reaction is to say No, I cant

    grasp that idea.

    Olfactory - thinking in terms of smell

    Gustatory - thinking in terms of taste

  • Eyes are especially indicative of what we are thinking.

    Eye movements convey different kinds of thought

    processes,thereby enhancing their interpersonal skills-thinking

    in visual images, thinking in sounds etc.

    Research in NLP has shown that we condition ourselves to

    succeed or fail by our thought processesself conditioning-confident words should be used with confident postures and

    gestures.

    Stand upright,maintain an open stance,smile,walk with upright

    posture,keep head up.

    Research shows the information relayed to a persons brain,

    87% comes via the eyes, 9% via ears, 4% via other senses.

  • INTRODUCTION TO

    NEURO LINGUISTIC

    PROGRAMMING

  • CONTENTS

    INTRODUCTION

    NEED

    NLP IN ACTION

    NLP PRESUPPOSITIONS

  • NLP (Neuro Linguistic Programming)

    It`s the study of Human Excellence.

    Ability to be best more often

    Powerful and Practical Approach to Personal

    change

    New Technology of Achievement

  • NLP( Neuro means) Our Nervous System i.e. mental pathway to

    five senses;

    See.

    Hear.

    Feel.

    Taste.

    Smell.

  • Linguistic

    Our ability to use it as language & specific

    words.

    Silent Language of postures, gestures & Habit.

    The Automata which is specific.

  • Programming.

    Computer Science Simulation.

    Suggesting our Thought ,Feeling and Actions.

    Up Grading our Mental Software.

    Thought Process ,Mental Maps ,Intuition.

  • Need

    Creating Change Making new possibilities of Thinking,Feeling & Acting for yourself.

    Change / Pain-Pain-n-pleasure theory.

    It happens in an Instant.

    Pain is a sign Its Time to Change.

    Pain is sign of usage of Poor Approach

  • Software for Brain:

    Brain being the Super Computer.

    Thought and Action are Like Software.

    Change be difficult is due to version conflict.

    Human being are the only Supercomputer that can be produced or rather reproduced.

    With Unskilled Labour,don`t come with instruction manuals.

  • NLP in Actions

    NLP allows you to have the kinds of Experience

    you want.

    Put you in change of your own Motivation.

    Help you create a compelling future and a

    personal pathways to it.

    Clear up past negative experience that may have

    held you back.

  • The NLP Presuppositions: The map is not the territory.

    Experience has a structure.

    If one person can do something,anyone can learn

    to do it.

    The mind and the body are the parts of the same

    system

    You cannot NOT Communicate.

  • NLP Emergence and Scope

    Newly developed modeling skills by talented

    hypnotist R.Bandler & Dr, Erickson,populated by

    Anthony Robbins

    Confirmed as a skill Understanding & reproducing Human Excellence

    Psychology Today entitled as People Who Read People