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KEY RESULT AREAS
UMS-KRA 1 Enhancing excellence in teaching & learning
UMS-KRA 2 Enhancing excellence in research & innovation
UMS-KRA 3 Enhancing international visibility & reputation
UMS-KRA 4 Strengthening governance, leadership and
delivery system
UMS-KRA 5 Enhancing financial sustainability
UMS-KRA 6 Contributing towards state and national
development
UMS-KRA 7 Commitment to environmental sustainability
UMS-KRA 8 Enhancing holistic student experience
UMS-KRA 9 Transformation towards University/Industry 4.0
2
3
Teaching
&
Learning
Research
&
Innovation
International
Visibility
&
Reputation
Governance,
Leadership &
Delivery
System
Financial
Sustainability
State &
National
Development
Environmental
Sustainability
Holistic
Student
Experience
Industry /
University
4.0
STRATEGIC PRIORITIES
(Key Result Areas)
4
TNC (A&A)
TNC (P&I)
DIRECTOR
PPPG
REGISTRAR
BURSAR
DIRECTOR
PJIK
DIRECTOR
PPEK
TNC (HEPA)
PNC
STRATEGIC PRIORITIES
(Lead Officers)
5
KRA
SO
KS
KPI
Strategic
Objectives
Key
Strategies
Key Result
Areas
UMS-KRA
1
STRATEGIC OBJECTIVES
To produce future-proof graduates
To established future-proof academic
programmes
To create smart delivery ecosystem
To nurture competent academician
KEY STRATEGIES Curriculum review for undergraduate and
postgraduate programmes
Empowering OBE
Implementing TEL-based pedagogies
Integrating TEL into UG and PG programmes
Establishing smart T&L infrastructure
Institutionalisation of eLearning
Transforming T&L ecosystem
Enhancing TEL competencies of academic staff
Optimizing performance-based teachers’
leverage
Creating industry-based academic programmes
KEY PERFORMANCE
INDICATORS
Graduate employability
% graduating UG students with
CGPA ≥ 3.67
No. of UG programmes that have
undergone curriculum review
No. of PG programmes that have
undergone curriculum review
No. of programmes implementing
OBE management system
% of courses in blended mode
No. of smart classrooms
No. of SCL rooms
No. of academic staff shortlisted
for AAN
% of academic staff with PhD
qualification
4 SO, 10 KS & 10 KPI
Enhancing Excellence in Teaching & Learning
SO KPI TARGET2018** 2019 2020 2021 2022
To produce
future-proof
graduates
Graduate employability (%) 60 65 70 75 80
% graduating UG students with
CGPA ≥ 3.67
4.0 4.5 5.0 6.0 7.0
To established
future-proof
academic
programmes
No. of UG programmes that
have undergone curriculum
review *
- 56 8 - -
No. of PG programmes that have
undergone curriculum review*
- 6 10 16 22
No. of programmes
implementing OBE management
system*
2 18 28 40 52
% courses in blended-mode* 20 40 60 80 100
To create smart
delivery
ecosystem
No. of smart classrooms* - 3 6 9 12
No. of SCL rooms* - 3 6 9 12
To nurture
competent
academicians
No. of academic staff shortlisted
for AAN*
- 1 2 3 4
% academic staff with PhD* 50 52 54 56 60
*cummulative
UMS-KRA
2
STRATEGIC OBJECTIVES
To intensify research activities
To intensify innovation and research
outputs
To enhance commercialization of
research
KEY STRATEGIES Review of UMS research niche areas
Establishment of special funding according to
research niche areas
Research inculturation among academic staff
Establishment of smart partnership with external
institutions
Strengthening R&D data and IP management
Provision of incentives for productive staff
Strengthening collaborations with industries
and government agencies
Promotion of academic staff expertise
KEY PERFORMANCE
INDICATORS
No. of PhD (research) students
No. of lead/head researchers
Total amount of external research
grants
No. of research collaborations with
external parties
MyRA rating
Total number of indexed publications
per academic staff
Total citations per academic staff
Total no. of IP registered
Total no. of products commercialized
Total amount of income from
commercialization of IP
3 SO, 8 KS & 10 KPI
Enhancing Excellence in Research & Innovation
SO KPI TARGET2018 2019 2020 2021 2022
To intensify
research
activities
Enrolment of PhD (research)
students
933 963 993 1023 1053
% lead/head researchers* 60 70 80 90 95
Total amount of external
research grants (RM)*
11.7 14 16 18 20
Total no. of research
collaborations with external
parties*
67 77 87 97 107
To intensify
innovation and
research outputs
MyRA star rating 4 5 5 5 6
Total indexed publication
per academic staff
0.7 0.8 0.9 1.0 1.2
Total citation per academic staff 10 10.2 10.4 10.6 10.8
Total IP registered* 272 299 329 362 398
To enhance
commercialization
of research
No. products commercialized* 12 14 16 18 20
Total amount of income from
commercialization of IP (RM)*
0.25
M
0.35
M
0.45
M
0.55
M
0.65
M
*cummulative
UMS-KRA
3
STRATEGIC OBJECTIVES
To enhance achievements and success
at international level
To increase international students
enrolment
To intensify staff and student mobility
To enhance international partnerships
and collaborations
KEY STRATEGIES Improving performance in selected QSAUR
indicators
Enhancing UMS brand visibility
Aggressive promotion of UMS, including
establishment of new markets
Introducing “student gets student scheme”
Enhancing international student experience
while studying in UMS
Improving international student management
Provision of specific funding for outbound
mobility of students and staff
KEY PERFORMANCE
INDICATORS
Performance in QS Asian University
Ranking
Enrolment of international
students (UG)
Enrolment of international
students (PG)
Total no. of inbound international
mobility (students)
Total no. of inbound international
mobility (staff)
Total no. of outbound international
mobility (students)
Total no. of outbound international
mobility (staff)
Total no. of international partnerships
and collaborations
4 SO, 7 KS & 8 KPI
Enhancing International Visibility & Reputation
SO KPI TARGET2018** 2019 2020 2021 2022
To enhance
achievement and
success at
international level
Performance in QS Asian
Universities Ranking
206 200 190 180 170
To increase
international
student
enrolment
Enrolment of international UG
students
406 480 550 620 700
Enrolment of international PG
students
71 105 140 175 210
To intensify
student and staff
mobility
Total no. of inbound international
(student) mobility
250 275 300 325 350
Total no. of inbound international
(staff) mobility
10 13 16 19 22
Total no. of outbound
international (student) mobility
84 100 120 140 160
Total no. of outbound
international (staf) mobility
6 10 15 20 25
To enhance
international
partnerships and
collaborations
Total no. of international
partnerships and collaborations*
2 3 4 5 6
*cummulative **Baseline
UMS-KRA
4
STRATEGIC OBJECTIVES
To enhance good governance
To enhance quality and delivery system
To enhance creativity, innovation and
quality cultures among staff
To enhance professionalism of
human capital
KEY STRATEGIES Enhancing good governance
Institutional repository (IR) strengthening
program and content
Introduction of Integrity Perception Index (IPI)
Enhancing customer services
Creating and sustaining thriving workplace
Promotion of healthy lifestyle
Create secure and safe campus
Intensifying Team Excellence activities
Development of human capital capability
KEY PERFORMANCE
INDICATORS
Governance rating
Integrity Perception Index
Customer Satisfaction Index
Happiness Index
Healthy lifestyle
Crime rate in campus
No. of innovation projects that won
awards
No. of innovation projects that have
been adopted in UMS
No. of staff given recognition by
relevant agencies/bodies
% staff with PhD
No. of academic staff undergone
post-doc/sabatical/sub-specialization
training
% competency of staff who had
undergone training/courses
4 SO, 9 KS & 12 KPI
Strengthening Governance, Leadership
& Delivery System
SO KPI TARGET2018** 2019 2020 2021 2022
To enhance good
governance
Governance rating (%) 60 75 80 85 90
Integrity Perception Index (scale) - - 5 6 7
To enhance quality
and delivery system
Customer Satisfaction Index 0.6 0.65 0.70 0.80 0.90
Happiness Index 0.7 0.75 0.80 0.85 0.90
Healthy lifestyle
Crime rate in campus (%) 12 5 5 4 3
To inculturate
creativity, innovation
and quality among
staff
No. of innovation projects that won
awards (state, national and internal
levels)
5 6 7 8 9
No. of innovation projects that have
been adopted by UMS
2 3 4 5 6
To enhance human
capital capability
Total no. of staff given recognition by
relevant agencies/bodies*
10 15 20 25 30
% staff with PhD qualification* 50 52 54 56 60
Total no. of staff that undergone sub-
specialization/postdoc/
Sabatical training*
5 6 7 8 9
% staff competency after undergoing
training/course
70 75 80 85 90
*cummulative
UMS-KRA
5
STRATEGIC OBJECTIVES
To enhance income generation
from various sources
To optimize operational and capital
expenditures
KEY STRATEGIES Strengthening the roles of PTJ in income
generation
Enhancing income generation activities and
opportunities of subsidiary/holding company
Enhancing and empowering PLUMS
Optimizing utilities and maintenance costs
Optimizing operational cost per student
KEY PERFORMANCE
INDICATORS
Income generation from other
internal sources
Optimization of expenditures
associated with utilities and
maintenance
Optimization of operational
expenditures per student
2 SO, 5 KS & 3 KPI
Enhancing Financial Sustainability
SO KPI TARGET2018** 2019 2020 2021 2022
To enhance
income
generation from
various internal
sources
% income generation 18 19 20 21 22
To optimize
operational and
capital
expenditures
Optimization of utilities and
maintenance expenditures
(%)
1 1 1.0 1.5 1.5
Optimization of operational
expenditures per student (%)
3.0 3.0 3.5 4.0 4.5
** Baseline
UMS-KRA
6
STRATEGIC OBJECTIVES
To expand community engagement
outreach
To expand University-Industry
collaboration
To increase opportunities for
life-long learning
To improve the well-being of the
community
KEY STRATEGIES Development and implementation of UMS
community engagement policy
Promotion of CSR and volunterism program
among staff and students
Strategic partnership with local and international
community engagement organizations
Enhancing the management of UMS strategic
partners
Intensifying industry engagement activities
Implementing “Industry on Campus”
Promotion of LLL programs to stakeholders
Intensifying translational research
Provision of special financial support to
“special B40” and PPST students
KEY PERFORMANCE
INDICATORS
No. of activities organized involving
the community
No. of participants in the activities
organized with the community
No. of industry partners and
collaborators
No. of industry engagement
activities organized
No. of LLL courses available to
the public
Enrolment in LLL courses
No. of translational research
implemented
No. of “special B40” students
graduated
No. of local students entering UMS
via PPST
4 SO, 9 KS & 9 KPI
Contributing Towards State & National
Development
SO KPI TARGET2018** 2019 2020 2021 2022
To enhance
linkages with
the community
No. activities organized involving
the community
30 40 45 50 60
No. of participants in activities
organized with the community
2000 3000 4000 5000 6000
To enhance
linkages with
the industry
No. of industrial partners and
collaborators
53 70 90 110 130
No. of industry engagement
activities
50 70 80 90 110
To increase
opportunities for
lifelong learning
No. of LLL courses available to
the public
52 52 55 55 60
Enrolment in LLL courses 1190
To improve the
well-being of the
community
No. of translational research
implemented
14 16 18 20 24
No. of “special B40” students
graduated
151 150 160 170 180
No. of local students entering
UMS via PPST
179 245 245 245 245
**Baseline
UMS-KRA
7
STRATEGIC OBJECTIVES To strengthen the position and
reputation of UMS as an EcoCampus in
sustainable development
To reduce carbon footprint and wastes
To enhance the value of environmental
sustainability and green campus
lifestyle
To increase the usage of IoT in
environmental sustainability
management in the campus
KEY STRATEGIES Embracing and implementing the SDGs in
UMS context
Improving performance in the appropriate
UI GreenMetric Ranking indicators
Reducing primary carbon footprints in the campus
Reducing organic waste disposal to landfills
Organizing and increasing environmental
education programmes
Providing data management systems via
the application of IoT in campus
KEY PERFORMANCE
INDICATORS
UMS Sustainable Development
Annual Achievement Report
UI GreenMetric World University
Ranking
Reduction in UMS primary carbon
footprint
Reduction in the amount of UMS
wastes
Increase in awareness level on
environmental sustainability among
students and staff
No. of IoT applicatiions in
environmental sustainability
management
4 SO, 6 KS & 6 KPI
Commitment to Environmental Sustainability
SO KPI TARGET2018 2019 2020 2021 2022
To strengthen the
position and
reputation of
UMS as an
EcoCampus
UI GreenMetric World University
Ranking
71 31 28 24 20
To reduce carbon
footprint and
wastes
% reduction in carbon footprint 2 4 6 8 10
% reduction in amount of wastes 1 1 100 100 100
To enhance the
value of
environmental
sustainability and
green campus
lifestyle
% increase in awareness level
on environmental sustainability
of students and staff
5 10 15 20 20
To increase
usage of IoT in
environmental
sustainability
management in
the campus
No. of IoT applications in
environmental sustainability
management
2 6 10 10 11
UMS-KRA
8
STRATEGIC OBJECTIVES
To provide adequate and excellent
facilities
To develop talents among the students
To equip students with appropriate
attributes
To strengthen cooperation and linkages
with alumni
To enhance graduate employability
KEY STRATEGIES To provide accommodation for all UMS students
Proper and regular maintenance of all facilities
Enhancing the services and quality of cafeteria
Enhancing application and complaint procedures
and processes
Exposing students to competitions at state,
national and international levels
Organizing CSR programs and other outdoor
activities
Organizing entrepreneurial, volunteerism and
community services programs
Establishing Tabung Ehsan Alumni and Tabung
Wakaf Alumni
Organizing career development training
program and other appropriate courses
Organizing career fairs and Meet-the-Industry sessions
KEY PERFORMANCE
INDICATORS
Student Satisfaction Index
No. of students who won awards
at state, national and international
levels
No. of students participated in
entrepreneurial programs
No. of students participated in
volunteerism programs
No. of students participated in
community services programs
Amount of contribution received
from alumni
No. of UG alumni pursuing their
PG studies in UMS
Graduate employability
5 SO, 10 KS & 8 KPI
Enhancing Holistic Student Experience
SO KPI TARGET2018** 2019 2020 2021 2022
To provide
adequate and
excellent facilities
Student Satisfaction Index/
Student Hapiness Index
0.85 0.87 0.89 0.92 0.95
To develop
talents among the
students
No. of students who won
award at state, national and
international levels
896 951 1001 1056 1111
To equip students
with appropriate
attributes
No. of students participated in
entrepreneurial programs
168 199 216 233 250
No. of students participated in
volunterism programs
2484 4000 4500 5000 6000
No. of students participated in
community service programs
2110 4000 4500 5000 6000
To strengthen
cooperation and
linkages with
alumni
Amount of contribution (RM)
received from alumni
40K 45K 50K 55K 60K
No. of UG alumni pursuing
postgraduate study in UMS
10 15 20 25 30
To increase
graduate
employability
Graduate employability (%) 60 65 70 75 80
UMS-KRA
9
STRATEGIC OBJECTIVES
To enhance undergraduate
programmes
To enhance campus connectivity
To enhance ICT, IoT and big data
applications in University
processes and services
KEY STRATEGIES Development of new UG programmes
involving cross-functional disciplines
(ie hybrid programmes)
Introduction of Digital Entrepreneurship
module in UG curriculum
Provision of appropriate ICT infrastructures
Applications of ICT, IoT and big data in
university’s processes and services
Training and reskilling of staff with ICT
Development of University Integrated Information
System (SMBU)
KEY PERFORMANCE
INDICATORS
No. of UG programmes involving
cross-functional disciplines
(hybrid programmes)
No. of students participated in
Digital Entrepreneurship module
Percent indoor wifi coverage
No. of staff undergone ICT training
No. of type of records/document
encrypted using blockchain
technology
No. of services involving cashless
payment
Percent digitalization of library
Percent staff with digital ID
Mymohes rating
3 SO, 6 KS & 9 KPI
Transformation Towards Industry/University 4.0
SO KPI TARGET2018** 2019 2020 2021 2022
To enhance UG curriculum
No. of UG involving cross-functional disciplines*
- - 1 2 3
No. of students participated in Digital Entrepreneurship module*
3200 6000 9000 1200 15000
To enhance campus connectivity
Percent wifi coverage(indoor)*
80 85 90 95 100
To enhance ICT, big data and IOT applications in university activities, processes and services
No. of staff undergone basic ICT course/training
- 100 100 100 100
No. of records/documentsencrypted using blockchaintechnology*
1 2 5 10 15
No. of services involvingcashless payment*
10 15 20 25 30
Percent digitalization of library materials*
30 40 50 75 100
Percent staff with digital ID* 6 25 50 75 100
Mymohes star rating 5 5 5 5 5*cummulative **Baseline
24
9
KRA
33
SO
70
KS
75
KPI
Minister’s Key Performance Indicators (MKPI) 2017
KPI Pencapaian
2016Sasaran
2017
Pencapaian
2017
1 Graduate Employability (%) 59.6 70 51.0
2a Total number of international students
(UG & PG)
659 800 696
2b Total number of PG international students 141 150 120
3a Total number of publications per lecturer in
indexed journals and proceedings
0.46 0.5 0.65
3b Total number of cumulative (5 years) citations
per lecturer
7.9 8.0 8.16
4 Self-generated income (%) 15 15 19
5a Undergraduate (year 1) attrition rate 9 % 7 % 8 %
Masters attrition rate 0 % 10 % 5 %
PhD attrition rate 11 % 19 % 13 %
5b Graduation-on-time (iGoT)-Undergraduate 87 % 85 % 86 %
Graduation-on-time (iGoT)-Masters 6 % 40 % 19 %
Graduation-on-time (iGoT)-PhD 14 % 30 % 16 %
6 QS World University Rankings
by subject: Top 51 - 200
1 1 1
7 Implementation of iCGPA for UG programmes 3 % (n=2)
8. Number of new 2u2i programme introduced 0 0 0
≤ 50 % > 50 - < 90 % ≥ 90 %Achievement (%):
Minister’s Key Performance Indicators (MKPI) 2018 & 2019
KPI 2018
Target
2018
Achievement
2019
Target
2019Achievement
1 Graduate Employability (%) 70 62 73
2a Total number of international students
(UG & PG)
816 614 1000
2b Total number of PG international students 200 96
3a Total number of publications per lecturer in
indexed journals and proceedings
0.70 0.51
3b Total number of cumulative (5 years) citations
per lecturer
10.0 12.5 10.2
4 Self-generated income (%) 15 21.8 18
5a Undergraduate (year 1) attrition rate 7 % 1.3 %
Masters attrition rate 10% 11.6 %
PhD attrition rate 15 % 12.8 %
5b Graduation-on-time (iGoT)-Undergraduate 85 % 90.2 %
Graduation-on-time (iGoT)-Masters 40 % 38.9 % 19 %
Graduation-on-time (iGoT)-PhD 30 % 48.7 %
6 QS World University Rankings
by subject: Top 51 - 200
2 1
7 Implementation of iCGPA for UG programmes 40 %
(n=25)
2
8. Number of new 2u2i programme introduced 1 0
≤ 50 % > 50 - < 90 % ≥ 90 %Achievement (%):
27
ACTION PLAN 2019