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KEY RESULT AREAS - UMS · 2019. 4. 25. · KEY RESULT AREAS UMS-KRA 1 Enhancing excellence in teaching & learning UMS-KRA 2 Enhancing excellence in research & innovation UMS-KRA 3

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  • KEY RESULT AREAS

    UMS-KRA 1 Enhancing excellence in teaching & learning

    UMS-KRA 2 Enhancing excellence in research & innovation

    UMS-KRA 3 Enhancing international visibility & reputation

    UMS-KRA 4 Strengthening governance, leadership and

    delivery system

    UMS-KRA 5 Enhancing financial sustainability

    UMS-KRA 6 Contributing towards state and national

    development

    UMS-KRA 7 Commitment to environmental sustainability

    UMS-KRA 8 Enhancing holistic student experience

    UMS-KRA 9 Transformation towards University/Industry 4.0

    2

  • 3

    Teaching

    &

    Learning

    Research

    &

    Innovation

    International

    Visibility

    &

    Reputation

    Governance,

    Leadership &

    Delivery

    System

    Financial

    Sustainability

    State &

    National

    Development

    Environmental

    Sustainability

    Holistic

    Student

    Experience

    Industry /

    University

    4.0

    STRATEGIC PRIORITIES

    (Key Result Areas)

  • 4

    TNC (A&A)

    TNC (P&I)

    DIRECTOR

    PPPG

    REGISTRAR

    BURSAR

    DIRECTOR

    PJIK

    DIRECTOR

    PPEK

    TNC (HEPA)

    PNC

    STRATEGIC PRIORITIES

    (Lead Officers)

  • 5

    KRA

    SO

    KS

    KPI

    Strategic

    Objectives

    Key

    Strategies

    Key Result

    Areas

  • UMS-KRA

    1

    STRATEGIC OBJECTIVES

    To produce future-proof graduates

    To established future-proof academic

    programmes

    To create smart delivery ecosystem

    To nurture competent academician

    KEY STRATEGIES Curriculum review for undergraduate and

    postgraduate programmes

    Empowering OBE

    Implementing TEL-based pedagogies

    Integrating TEL into UG and PG programmes

    Establishing smart T&L infrastructure

    Institutionalisation of eLearning

    Transforming T&L ecosystem

    Enhancing TEL competencies of academic staff

    Optimizing performance-based teachers’

    leverage

    Creating industry-based academic programmes

    KEY PERFORMANCE

    INDICATORS

    Graduate employability

    % graduating UG students with

    CGPA ≥ 3.67

    No. of UG programmes that have

    undergone curriculum review

    No. of PG programmes that have

    undergone curriculum review

    No. of programmes implementing

    OBE management system

    % of courses in blended mode

    No. of smart classrooms

    No. of SCL rooms

    No. of academic staff shortlisted

    for AAN

    % of academic staff with PhD

    qualification

    4 SO, 10 KS & 10 KPI

    Enhancing Excellence in Teaching & Learning

  • SO KPI TARGET2018** 2019 2020 2021 2022

    To produce

    future-proof

    graduates

    Graduate employability (%) 60 65 70 75 80

    % graduating UG students with

    CGPA ≥ 3.67

    4.0 4.5 5.0 6.0 7.0

    To established

    future-proof

    academic

    programmes

    No. of UG programmes that

    have undergone curriculum

    review *

    - 56 8 - -

    No. of PG programmes that have

    undergone curriculum review*

    - 6 10 16 22

    No. of programmes

    implementing OBE management

    system*

    2 18 28 40 52

    % courses in blended-mode* 20 40 60 80 100

    To create smart

    delivery

    ecosystem

    No. of smart classrooms* - 3 6 9 12

    No. of SCL rooms* - 3 6 9 12

    To nurture

    competent

    academicians

    No. of academic staff shortlisted

    for AAN*

    - 1 2 3 4

    % academic staff with PhD* 50 52 54 56 60

    *cummulative

  • UMS-KRA

    2

    STRATEGIC OBJECTIVES

    To intensify research activities

    To intensify innovation and research

    outputs

    To enhance commercialization of

    research

    KEY STRATEGIES Review of UMS research niche areas

    Establishment of special funding according to

    research niche areas

    Research inculturation among academic staff

    Establishment of smart partnership with external

    institutions

    Strengthening R&D data and IP management

    Provision of incentives for productive staff

    Strengthening collaborations with industries

    and government agencies

    Promotion of academic staff expertise

    KEY PERFORMANCE

    INDICATORS

    No. of PhD (research) students

    No. of lead/head researchers

    Total amount of external research

    grants

    No. of research collaborations with

    external parties

    MyRA rating

    Total number of indexed publications

    per academic staff

    Total citations per academic staff

    Total no. of IP registered

    Total no. of products commercialized

    Total amount of income from

    commercialization of IP

    3 SO, 8 KS & 10 KPI

    Enhancing Excellence in Research & Innovation

  • SO KPI TARGET2018 2019 2020 2021 2022

    To intensify

    research

    activities

    Enrolment of PhD (research)

    students

    933 963 993 1023 1053

    % lead/head researchers* 60 70 80 90 95

    Total amount of external

    research grants (RM)*

    11.7 14 16 18 20

    Total no. of research

    collaborations with external

    parties*

    67 77 87 97 107

    To intensify

    innovation and

    research outputs

    MyRA star rating 4 5 5 5 6

    Total indexed publication

    per academic staff

    0.7 0.8 0.9 1.0 1.2

    Total citation per academic staff 10 10.2 10.4 10.6 10.8

    Total IP registered* 272 299 329 362 398

    To enhance

    commercialization

    of research

    No. products commercialized* 12 14 16 18 20

    Total amount of income from

    commercialization of IP (RM)*

    0.25

    M

    0.35

    M

    0.45

    M

    0.55

    M

    0.65

    M

    *cummulative

  • UMS-KRA

    3

    STRATEGIC OBJECTIVES

    To enhance achievements and success

    at international level

    To increase international students

    enrolment

    To intensify staff and student mobility

    To enhance international partnerships

    and collaborations

    KEY STRATEGIES Improving performance in selected QSAUR

    indicators

    Enhancing UMS brand visibility

    Aggressive promotion of UMS, including

    establishment of new markets

    Introducing “student gets student scheme”

    Enhancing international student experience

    while studying in UMS

    Improving international student management

    Provision of specific funding for outbound

    mobility of students and staff

    KEY PERFORMANCE

    INDICATORS

    Performance in QS Asian University

    Ranking

    Enrolment of international

    students (UG)

    Enrolment of international

    students (PG)

    Total no. of inbound international

    mobility (students)

    Total no. of inbound international

    mobility (staff)

    Total no. of outbound international

    mobility (students)

    Total no. of outbound international

    mobility (staff)

    Total no. of international partnerships

    and collaborations

    4 SO, 7 KS & 8 KPI

    Enhancing International Visibility & Reputation

  • SO KPI TARGET2018** 2019 2020 2021 2022

    To enhance

    achievement and

    success at

    international level

    Performance in QS Asian

    Universities Ranking

    206 200 190 180 170

    To increase

    international

    student

    enrolment

    Enrolment of international UG

    students

    406 480 550 620 700

    Enrolment of international PG

    students

    71 105 140 175 210

    To intensify

    student and staff

    mobility

    Total no. of inbound international

    (student) mobility

    250 275 300 325 350

    Total no. of inbound international

    (staff) mobility

    10 13 16 19 22

    Total no. of outbound

    international (student) mobility

    84 100 120 140 160

    Total no. of outbound

    international (staf) mobility

    6 10 15 20 25

    To enhance

    international

    partnerships and

    collaborations

    Total no. of international

    partnerships and collaborations*

    2 3 4 5 6

    *cummulative **Baseline

  • UMS-KRA

    4

    STRATEGIC OBJECTIVES

    To enhance good governance

    To enhance quality and delivery system

    To enhance creativity, innovation and

    quality cultures among staff

    To enhance professionalism of

    human capital

    KEY STRATEGIES Enhancing good governance

    Institutional repository (IR) strengthening

    program and content

    Introduction of Integrity Perception Index (IPI)

    Enhancing customer services

    Creating and sustaining thriving workplace

    Promotion of healthy lifestyle

    Create secure and safe campus

    Intensifying Team Excellence activities

    Development of human capital capability

    KEY PERFORMANCE

    INDICATORS

    Governance rating

    Integrity Perception Index

    Customer Satisfaction Index

    Happiness Index

    Healthy lifestyle

    Crime rate in campus

    No. of innovation projects that won

    awards

    No. of innovation projects that have

    been adopted in UMS

    No. of staff given recognition by

    relevant agencies/bodies

    % staff with PhD

    No. of academic staff undergone

    post-doc/sabatical/sub-specialization

    training

    % competency of staff who had

    undergone training/courses

    4 SO, 9 KS & 12 KPI

    Strengthening Governance, Leadership

    & Delivery System

  • SO KPI TARGET2018** 2019 2020 2021 2022

    To enhance good

    governance

    Governance rating (%) 60 75 80 85 90

    Integrity Perception Index (scale) - - 5 6 7

    To enhance quality

    and delivery system

    Customer Satisfaction Index 0.6 0.65 0.70 0.80 0.90

    Happiness Index 0.7 0.75 0.80 0.85 0.90

    Healthy lifestyle

    Crime rate in campus (%) 12 5 5 4 3

    To inculturate

    creativity, innovation

    and quality among

    staff

    No. of innovation projects that won

    awards (state, national and internal

    levels)

    5 6 7 8 9

    No. of innovation projects that have

    been adopted by UMS

    2 3 4 5 6

    To enhance human

    capital capability

    Total no. of staff given recognition by

    relevant agencies/bodies*

    10 15 20 25 30

    % staff with PhD qualification* 50 52 54 56 60

    Total no. of staff that undergone sub-

    specialization/postdoc/

    Sabatical training*

    5 6 7 8 9

    % staff competency after undergoing

    training/course

    70 75 80 85 90

    *cummulative

  • UMS-KRA

    5

    STRATEGIC OBJECTIVES

    To enhance income generation

    from various sources

    To optimize operational and capital

    expenditures

    KEY STRATEGIES Strengthening the roles of PTJ in income

    generation

    Enhancing income generation activities and

    opportunities of subsidiary/holding company

    Enhancing and empowering PLUMS

    Optimizing utilities and maintenance costs

    Optimizing operational cost per student

    KEY PERFORMANCE

    INDICATORS

    Income generation from other

    internal sources

    Optimization of expenditures

    associated with utilities and

    maintenance

    Optimization of operational

    expenditures per student

    2 SO, 5 KS & 3 KPI

    Enhancing Financial Sustainability

  • SO KPI TARGET2018** 2019 2020 2021 2022

    To enhance

    income

    generation from

    various internal

    sources

    % income generation 18 19 20 21 22

    To optimize

    operational and

    capital

    expenditures

    Optimization of utilities and

    maintenance expenditures

    (%)

    1 1 1.0 1.5 1.5

    Optimization of operational

    expenditures per student (%)

    3.0 3.0 3.5 4.0 4.5

    ** Baseline

  • UMS-KRA

    6

    STRATEGIC OBJECTIVES

    To expand community engagement

    outreach

    To expand University-Industry

    collaboration

    To increase opportunities for

    life-long learning

    To improve the well-being of the

    community

    KEY STRATEGIES Development and implementation of UMS

    community engagement policy

    Promotion of CSR and volunterism program

    among staff and students

    Strategic partnership with local and international

    community engagement organizations

    Enhancing the management of UMS strategic

    partners

    Intensifying industry engagement activities

    Implementing “Industry on Campus”

    Promotion of LLL programs to stakeholders

    Intensifying translational research

    Provision of special financial support to

    “special B40” and PPST students

    KEY PERFORMANCE

    INDICATORS

    No. of activities organized involving

    the community

    No. of participants in the activities

    organized with the community

    No. of industry partners and

    collaborators

    No. of industry engagement

    activities organized

    No. of LLL courses available to

    the public

    Enrolment in LLL courses

    No. of translational research

    implemented

    No. of “special B40” students

    graduated

    No. of local students entering UMS

    via PPST

    4 SO, 9 KS & 9 KPI

    Contributing Towards State & National

    Development

  • SO KPI TARGET2018** 2019 2020 2021 2022

    To enhance

    linkages with

    the community

    No. activities organized involving

    the community

    30 40 45 50 60

    No. of participants in activities

    organized with the community

    2000 3000 4000 5000 6000

    To enhance

    linkages with

    the industry

    No. of industrial partners and

    collaborators

    53 70 90 110 130

    No. of industry engagement

    activities

    50 70 80 90 110

    To increase

    opportunities for

    lifelong learning

    No. of LLL courses available to

    the public

    52 52 55 55 60

    Enrolment in LLL courses 1190

    To improve the

    well-being of the

    community

    No. of translational research

    implemented

    14 16 18 20 24

    No. of “special B40” students

    graduated

    151 150 160 170 180

    No. of local students entering

    UMS via PPST

    179 245 245 245 245

    **Baseline

  • UMS-KRA

    7

    STRATEGIC OBJECTIVES To strengthen the position and

    reputation of UMS as an EcoCampus in

    sustainable development

    To reduce carbon footprint and wastes

    To enhance the value of environmental

    sustainability and green campus

    lifestyle

    To increase the usage of IoT in

    environmental sustainability

    management in the campus

    KEY STRATEGIES Embracing and implementing the SDGs in

    UMS context

    Improving performance in the appropriate

    UI GreenMetric Ranking indicators

    Reducing primary carbon footprints in the campus

    Reducing organic waste disposal to landfills

    Organizing and increasing environmental

    education programmes

    Providing data management systems via

    the application of IoT in campus

    KEY PERFORMANCE

    INDICATORS

    UMS Sustainable Development

    Annual Achievement Report

    UI GreenMetric World University

    Ranking

    Reduction in UMS primary carbon

    footprint

    Reduction in the amount of UMS

    wastes

    Increase in awareness level on

    environmental sustainability among

    students and staff

    No. of IoT applicatiions in

    environmental sustainability

    management

    4 SO, 6 KS & 6 KPI

    Commitment to Environmental Sustainability

  • SO KPI TARGET2018 2019 2020 2021 2022

    To strengthen the

    position and

    reputation of

    UMS as an

    EcoCampus

    UI GreenMetric World University

    Ranking

    71 31 28 24 20

    To reduce carbon

    footprint and

    wastes

    % reduction in carbon footprint 2 4 6 8 10

    % reduction in amount of wastes 1 1 100 100 100

    To enhance the

    value of

    environmental

    sustainability and

    green campus

    lifestyle

    % increase in awareness level

    on environmental sustainability

    of students and staff

    5 10 15 20 20

    To increase

    usage of IoT in

    environmental

    sustainability

    management in

    the campus

    No. of IoT applications in

    environmental sustainability

    management

    2 6 10 10 11

  • UMS-KRA

    8

    STRATEGIC OBJECTIVES

    To provide adequate and excellent

    facilities

    To develop talents among the students

    To equip students with appropriate

    attributes

    To strengthen cooperation and linkages

    with alumni

    To enhance graduate employability

    KEY STRATEGIES To provide accommodation for all UMS students

    Proper and regular maintenance of all facilities

    Enhancing the services and quality of cafeteria

    Enhancing application and complaint procedures

    and processes

    Exposing students to competitions at state,

    national and international levels

    Organizing CSR programs and other outdoor

    activities

    Organizing entrepreneurial, volunteerism and

    community services programs

    Establishing Tabung Ehsan Alumni and Tabung

    Wakaf Alumni

    Organizing career development training

    program and other appropriate courses

    Organizing career fairs and Meet-the-Industry sessions

    KEY PERFORMANCE

    INDICATORS

    Student Satisfaction Index

    No. of students who won awards

    at state, national and international

    levels

    No. of students participated in

    entrepreneurial programs

    No. of students participated in

    volunteerism programs

    No. of students participated in

    community services programs

    Amount of contribution received

    from alumni

    No. of UG alumni pursuing their

    PG studies in UMS

    Graduate employability

    5 SO, 10 KS & 8 KPI

    Enhancing Holistic Student Experience

  • SO KPI TARGET2018** 2019 2020 2021 2022

    To provide

    adequate and

    excellent facilities

    Student Satisfaction Index/

    Student Hapiness Index

    0.85 0.87 0.89 0.92 0.95

    To develop

    talents among the

    students

    No. of students who won

    award at state, national and

    international levels

    896 951 1001 1056 1111

    To equip students

    with appropriate

    attributes

    No. of students participated in

    entrepreneurial programs

    168 199 216 233 250

    No. of students participated in

    volunterism programs

    2484 4000 4500 5000 6000

    No. of students participated in

    community service programs

    2110 4000 4500 5000 6000

    To strengthen

    cooperation and

    linkages with

    alumni

    Amount of contribution (RM)

    received from alumni

    40K 45K 50K 55K 60K

    No. of UG alumni pursuing

    postgraduate study in UMS

    10 15 20 25 30

    To increase

    graduate

    employability

    Graduate employability (%) 60 65 70 75 80

  • UMS-KRA

    9

    STRATEGIC OBJECTIVES

    To enhance undergraduate

    programmes

    To enhance campus connectivity

    To enhance ICT, IoT and big data

    applications in University

    processes and services

    KEY STRATEGIES Development of new UG programmes

    involving cross-functional disciplines

    (ie hybrid programmes)

    Introduction of Digital Entrepreneurship

    module in UG curriculum

    Provision of appropriate ICT infrastructures

    Applications of ICT, IoT and big data in

    university’s processes and services

    Training and reskilling of staff with ICT

    Development of University Integrated Information

    System (SMBU)

    KEY PERFORMANCE

    INDICATORS

    No. of UG programmes involving

    cross-functional disciplines

    (hybrid programmes)

    No. of students participated in

    Digital Entrepreneurship module

    Percent indoor wifi coverage

    No. of staff undergone ICT training

    No. of type of records/document

    encrypted using blockchain

    technology

    No. of services involving cashless

    payment

    Percent digitalization of library

    Percent staff with digital ID

    Mymohes rating

    3 SO, 6 KS & 9 KPI

    Transformation Towards Industry/University 4.0

  • SO KPI TARGET2018** 2019 2020 2021 2022

    To enhance UG curriculum

    No. of UG involving cross-functional disciplines*

    - - 1 2 3

    No. of students participated in Digital Entrepreneurship module*

    3200 6000 9000 1200 15000

    To enhance campus connectivity

    Percent wifi coverage(indoor)*

    80 85 90 95 100

    To enhance ICT, big data and IOT applications in university activities, processes and services

    No. of staff undergone basic ICT course/training

    - 100 100 100 100

    No. of records/documentsencrypted using blockchaintechnology*

    1 2 5 10 15

    No. of services involvingcashless payment*

    10 15 20 25 30

    Percent digitalization of library materials*

    30 40 50 75 100

    Percent staff with digital ID* 6 25 50 75 100

    Mymohes star rating 5 5 5 5 5*cummulative **Baseline

  • 24

    9

    KRA

    33

    SO

    70

    KS

    75

    KPI

  • Minister’s Key Performance Indicators (MKPI) 2017

    KPI Pencapaian

    2016Sasaran

    2017

    Pencapaian

    2017

    1 Graduate Employability (%) 59.6 70 51.0

    2a Total number of international students

    (UG & PG)

    659 800 696

    2b Total number of PG international students 141 150 120

    3a Total number of publications per lecturer in

    indexed journals and proceedings

    0.46 0.5 0.65

    3b Total number of cumulative (5 years) citations

    per lecturer

    7.9 8.0 8.16

    4 Self-generated income (%) 15 15 19

    5a Undergraduate (year 1) attrition rate 9 % 7 % 8 %

    Masters attrition rate 0 % 10 % 5 %

    PhD attrition rate 11 % 19 % 13 %

    5b Graduation-on-time (iGoT)-Undergraduate 87 % 85 % 86 %

    Graduation-on-time (iGoT)-Masters 6 % 40 % 19 %

    Graduation-on-time (iGoT)-PhD 14 % 30 % 16 %

    6 QS World University Rankings

    by subject: Top 51 - 200

    1 1 1

    7 Implementation of iCGPA for UG programmes 3 % (n=2)

    8. Number of new 2u2i programme introduced 0 0 0

    ≤ 50 % > 50 - < 90 % ≥ 90 %Achievement (%):

  • Minister’s Key Performance Indicators (MKPI) 2018 & 2019

    KPI 2018

    Target

    2018

    Achievement

    2019

    Target

    2019Achievement

    1 Graduate Employability (%) 70 62 73

    2a Total number of international students

    (UG & PG)

    816 614 1000

    2b Total number of PG international students 200 96

    3a Total number of publications per lecturer in

    indexed journals and proceedings

    0.70 0.51

    3b Total number of cumulative (5 years) citations

    per lecturer

    10.0 12.5 10.2

    4 Self-generated income (%) 15 21.8 18

    5a Undergraduate (year 1) attrition rate 7 % 1.3 %

    Masters attrition rate 10% 11.6 %

    PhD attrition rate 15 % 12.8 %

    5b Graduation-on-time (iGoT)-Undergraduate 85 % 90.2 %

    Graduation-on-time (iGoT)-Masters 40 % 38.9 % 19 %

    Graduation-on-time (iGoT)-PhD 30 % 48.7 %

    6 QS World University Rankings

    by subject: Top 51 - 200

    2 1

    7 Implementation of iCGPA for UG programmes 40 %

    (n=25)

    2

    8. Number of new 2u2i programme introduced 1 0

    ≤ 50 % > 50 - < 90 % ≥ 90 %Achievement (%):

  • 27

  • ACTION PLAN 2019