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KAREN GRAY-HILL 47 Spruce Street (860) 881-8160 Manchester, CT 06040 [email protected] SUMMARY OF QUALIFICATIONS Creative and determined Business Administration graduate offering expertise in the Health Care. Knowledge of Medical Terminology, Information Technology, Spreadsheet Application, and Management Fundamental. Excellent Communication Skills with the ability to adapt to a changing environment. Extensive Customer Service experience with leadership capabilities. EDUCATION Colorado Technical University, Colorado Springs, Co. November 2013 B.S. in Business Administration with a Concentration in Health Care Management Magna Cum Laude WORK EXPERIENCE Horizon Services Company East Hartford, CT. January 2007 – January 2014 Quality Assurance Inspector/Supervisor/Event Manager Inspected quality of work performed by employed technicians Attended meetings, conference and seminars for promoting new business Supervised project work for construction and janitorial cleaning Managed technicians during football season events Prepared for events, recruited staff for events, and managed a maximum of forty staff members East Hartford WIC, East Hartford, CT. May 2011 Assistant Manager Facilitated staff hiring process for organization Coordinated paper work for qualified families Performed data entry as it related to accepted families

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KAREN GRAY-HILL47 Spruce Street (860) 881-8160 Manchester, CT 06040 [email protected]

SUMMARY OF QUALIFICATIONS

Creative and determined Business Administration graduate offering expertise in the Health Care.

Knowledge of Medical Terminology, Information Technology, Spreadsheet Application, and Management Fundamental.

Excellent Communication Skills with the ability to adapt to a changing environment. Extensive Customer Service experience with leadership capabilities.

EDUCATION

Colorado Technical University, Colorado Springs, Co. November 2013B.S. in Business Administration with a Concentration in Health Care ManagementMagna Cum Laude

WORK EXPERIENCE

Horizon Services Company East Hartford, CT. January 2007 – January 2014 Quality Assurance Inspector/Supervisor/Event Manager

Inspected quality of work performed by employed technicians Attended meetings, conference and seminars for promoting new business Supervised project work for construction and janitorial cleaning Managed technicians during football season events Prepared for events, recruited staff for events, and managed a maximum of forty staff

members

East Hartford WIC, East Hartford, CT. May 2011Assistant Manager

Facilitated staff hiring process for organization Coordinated paper work for qualified families Performed data entry as it related to accepted families

Eastern CT. Health Network, Manchester CT. September 2011Secretary

Entered information into electronic system after each lecture Prepared conference rooms for the doctor’s lecture Filed documentation alpha and numeric Handled confidential information

TRAINING & CERTIFICATIONS

Occupational Safety and Health Administration OSHA 10 CertificationGeneral Industry Safety and Health