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In form Shropshire Community Health NHS Trust’s Staff Newsletter
June 2018
Keep up-to-date with what’s happening around the Trust by following @ShropCommHealth
All systems go for locality model We have made progress in recent months with work to begin delivering our community offer via a new locality model.
The locality approach is designed to provide community services to support patients within their own area and close to home. This will include the full range of services we offer.
Yvonne Gough, Deputy Director of Operations, said: “We are working towards implementing this new structure over forthcoming months following the consultation process, and plan for it to be embedded by September.
“In recent months we have run Locality Workshops and drop-in sessions, where staff were invited to participate, in addition to updates at the Community Trust Leadership Group (CTLG).
“The focus of the workshops was for staff to identify how they could work differently and effectively to support patients in their locality.”
The adult services model is based around six localities, managed by Andy Matthews, Adults Service Delivery Group Manager. The localities are: Telford, NE Shropshire, NW Shropshire, Central Shropshire, SE Shropshire and SW Shropshire.
Each locality has a designated Locality Manager. Outpatient Services and Telford Musculoskeletal Service (TeMS) are managed by Karen Taylor (Head of TeMS and Outpatients). The Shropshire Wheelchair and Posture Service and Community Equipment Service — both of
which span adults and children — are managed by Sarah Rock.
Attached with the email accompanying this month’s edition of Inform are:
Nursing and Operations High Level structure Detailed Nursing and Quality Directorate
structure Adult Service Delivery Group Children, Young People & Families Service
Delivery Group
Please contact Yvonne Gough if you have any questions by emailing [email protected].
Changes to children’s services
Our move to locality working is also impacting on children’s services.
A launch event for 0-19 Public Health Nursing took place at the Montgomery Waters Meadow, home of Shrewsbury Town, earlier this year.
Leadership arrangements in children’s service are:
Service Delivery Group Manager for Children, Young People and Families: Sarah Rock
Head of Nursing for Children, Young People and Families: Jo Gregory
0-19 Public Health Nurse Manager and Professional Lead for Health Visiting (covering Shropshire): Jayne Christie
0-19 Public Health Nurse Manager and Professional Lead for School Nursing (covering Telford and Wrekin and Dudley): Kit Pool
South Shropshire recruitment day success as 21 new staff recruited
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More than 20 job offers were made to people who attended the latest staff recruitment day for health services in Ludlow and Bishops Castle. In total 30 people were interviewed for positions within the community, as well as the South Shropshire towns’ Minor Injuries Units and hospitals. A total of 21 posts were offered—of which 13 were permanent and eight were bank roles. Roles varied from Ward and Community Nurses, Healthcare Assistants, Extended Nurse Practitioners and a Physio. Holly Bowles, Clinical Services Manager for Ludlow and Bishop’s Castle Hospitals, said the event had been a “great success”. She said: “I’m absolutely delighted that the recent recruitment day for Ludlow and Bishop’s Castle Hospitals was so successful. “We’re really looking forward to having our new recruits on board as soon as we can. They will be helping us to deliver better and safer patient care. “The interest shown by those living locally really
emphasises the high regard our services are held within the community.” Steve Gregory, Director of Nursing and Operations, said: “We were very pleased with how our latest recruitment event went, and the number of people offered jobs certainly reaffirms that. “We find these sort of events a fantastic way of meeting potential staff members face-to-face.”
June 2018
Still time to register for NHS70 staff prize draw
This year the NHS turns 70 and the celebrations in place aim to recognised the contribution that that NHS staff make to patient care. As a thank you to the extraordinary NHS staff, NHS Eng-land and NHS Improvement have over 400 tickets to give away to some fantastic sporting events. From Wimbledon to Wembley, Elland Road to Edgbaston and Carnoustie to Old Trafford, there’s something for all sports fans including some very special prizes:
Wimbledon Championships - taking place on 5th July, the NHS birthday itself!
Rugby League Challenge Cup and Super League Grand Final, Wembley and Manchester - includes a unique ‘money can’t buy’ VIP experience for a family of four at the Super League Grand Final.
Registration closes on the 5th July, and for more infor-mation about the draw, visit: www.nhs70.nhs.uk/get-involved/nhs-health-and-care-organisations/nhs70-staff-prize-draw/.
June 2018
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Each year Shropcom undertake a Training Needs Analysis (TNA) to identify and ensure we have the right staff, with the right skills, working across our community. In recent years, this TNA has been restricted to those staff in a clinical role only. However, this year we are keen to identify and support, if possible, all staff as they identify their learning and development needs, either through their PDR (appraisal), or a conversation with their manager. The Organisational Development Team invite you to submit applications for funding in order to support those identified training needs.
PLEASE NOTE: We receive limited funds for training and development, and each year our funding requests from staff outweigh the funding allocated to us therefore requests will be ranked in line with the priorities of the Trust, in order for us to deliver our service. Unfortunately, the Organisational Development team are unable to visit every department to carry out the TNA so if you have any queries, please contact Sonia Orr at [email protected]. Applications which are made using the online SNAP survey will be considered and deadline for applications is Wednesday 6 June.
Training Needs Analysis 2018 - 2019
Lynda worked for the Diabetes Specialist Nursing Service, based in Oswestry from March 2001 and retired at the age of 61 in March 2013. Lynda sadly passed away on 12 May 2018 after a short battle with cancer. She was a much-loved nurse and member of the Diabetes Specialist Nursing Team. Lynda will be very much missed by her friends and colleagues.
Lynda Morris
1952 - 2018
June 2018
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Joy presents at Wound Management
Association Conference in Krakow
Joy Tickle, Tissue Visibility Nurse Specialist and Clinical Lead, recently visited Krakow for the European Wound Management Association Conference. The symposium was titled Combining Hydrofibre Technology with Negative Pressure Wound Therapy and Joy spoke about the burden of wounds to the patient, practitioner and healthcare provider, expanding on the im-pact of the patients quality of life and cost demands upon care delivery. She also discussed a new concept in wound care which in-volves combining two different and unique technologies—Hydrofibre and negative pressure and mentioned the benefits which include; increased healing outcome, improved quality of life, reducing clinicians time and it being a cost effective treatment option. Joy said: “The feedback I received was excellent and despite being nervous, I felt extremely proud to be representing Shropshire Community Health on an international scale. “Throughout the conference there were not many speakers from the UK, so it was great to put another feather in Shropshire’s cap.”
Anti-Fraud, Bribery and Corruption Response Policy
Survey 2017
In October 2017, Shropcom was selected by the NHS Counter Fraud Authority for a focused assessment against the requirements of the 2017/18 Standards for Providers - Fraud, Bribery and Corruption. We were assessed for compliance with the following key areas of activity: Inform and Involve Hold to Account We were assessed as being fully compliant with seven standards, and we still have work to do on three more. One of the areas where we still had some work to do involved staff knowledge and awareness of the Anti-Fraud, Bribery and Corruption Response Policy and the correct channels for reporting suspicions of fraud. Due to this, an article was published in the November 2017 edition of Inform highlighting important information contained in the policy. In order to gauge the level of staff knowledge and awareness of the policy, it would be appreciated if you would complete a survey. To access the survey, please follow this link - https://www.snapsurveys.com/wh/s.asp?k=151973901603 All responses will be treated in strictest confidence.
If you have any questions regarding the survey, or wish to speak to us in
confidence regarding another matter, please speak to Terry Feltus on 01743
277635 or at [email protected].
June 2018
Two members of Shropcom staff were recently shown on BBC One’s Ambulance - documentary series that follows day-to-day work of West Midlands Ambulance Service, from the highly pressurised control rooms to the crews on the street. Krystyna Preisner and Sarah Venn from the Newport Community Visiting Team were featured on the show on Thursday 17 May after they called the paramedics to respond to a patient they visited back in January. Krystyna and Sarah went to visit the patient where they couldn’t get access to the house and saw him lying face down on the floor and not moving. Sarah quickly rung 999 and explained the call to the operator. When the paramedics get to the scene, they were seen in the programme smashing the window to get into the house before relaying a message back to control that the patient was sadly deceased. The sequence showed both Krystyna and Sarah being compassionate in tragic circumstances and highlighted how important collaboration between different services is - both for Shropcom and West Midlands Ambulance Service.
To see the clip, click here and fast forward to 25:09.
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Community Visiting Team feature on BBC One’s Ambulance
June 2018
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World Bedwetting Day - Tuesday 29 May Shropshire’s Continence Nurse for Paediatrics (enuresis) Team who are part of the Public Health Nursing School Nursing Service are supporting World Bedwetting Day which took place on Tuesday 29 May. World Bedwetting Day raises awareness that bedwetting is a common medical condition that can and should be treated. The theme for the day is Time to Take Action to recognise that much more can be done to diagnose and treat children who wet the bed. Bedwetting can have a serious impact on a child’s happiness and well-being and it’s not something they will necessarily grow out of. The team want to empower all parents and carers of children who are west at night to help them get help from a health professional from the age of five years. The team were at Tesco stores in Shrewsbury, Telford, Ellesmere and Ludlow offering advice and support on
managing bedwetting and other continence issues for children, young people and their families. Last year, the team spoke to over 170 people in Harlescott Tesco promoting bedwetting and the School Nursing Service, including topics such as; constipation, soiling, day and night time wetting, potty training and asthma and anaphylaxis. A total of 8 referrals were taken for the service and promoted healthy eating and drinking, discussed toilet training with parents of young children and signposted older people to adult continence services. For further information on bedwetting clinics in Shropshire and Telford & Wrekin, please contact Angela Scull, Continence Nurse for Paediatrics Lead or Sam Thomas, Continence Nurse for Paediatrics
Working in an open, honest and supportive culture is key to delivering high standards of care and contributes to staff and patient experience. If you have a concern, you can raise this with your line manager, team leader, tutor or clinician and through the Datix incident reporting system. The Trust’s Freedom to Speak Up policy is on the Intranet and provides more detail on how to raise concerns. If you don’t feel that you have been listened too, or feel worried about raising a concern for fear of repercussions, you can raise this with the Freedom to Speak Up Guardians or with a member of the Guardian Advocate Team.
The Trust has a range of Freedom to Speak Up Advo-cates who will listen, support and act if staff raise con-cerns related to patient safety. Our Advocates are based in many different locations and a range of different job roles—the greater the diversity of the Advocates, the greater opportunity staff have to access someone they feel they can relate to and trust.
HAVING COURAGE TO SPEAK UP
June 2018
This briefing gives an overview of the Disability Confident Scheme, the replacement for the Positive about Disabled People or Two Ticks Scheme. What is the Disability Confident scheme? The Disability Confident scheme supports employers to make the most of the talents that disabled people can bring to the workplace. The new standard is similar to the old ‘two ticks’ system, but asks employers to provide slightly different evidence of their commitment to employing people with a disability. It has been developed by employers and disabled people’s representatives to make sure it is rigorous but easily accessible. There are three levels designed to support employers on their Disability Confident journey: Disability Confident Committed Disability Confident Employer Disability Confident Leader As a participant of the Two Ticks scheme, we have been able to transfer the new scheme and following the completion of a self-assessment, we have been confirmed as being at the Disability Confident Employer level. We have demonstrated that we are committed to the following two themes and the following statements, in addition we have to demonstrate that we are carrying out at least one activity in each theme from a specified list. Theme 1 - Getting the right people for our business Actively looking to attract and recruit disabled
people Providing a fully inclusive and accessible
recruitment process Offering an interview to disabled people who
meet the minimum criteria for the job Flexible when assessing people so disabled job
applicants have the best opportunity to demonstrate they can do the job Making reasonable adjustments as required
Encouraging our suppliers and partner firms to be Disability Confident
Ensuring employees have sufficient disability equality awareness
Theme 2 - Keeping and developing our people Promoting a culture of being Disability
Confident Supporting employees to manage their
disabilities or health conditions Ensuring there are no barriers to the
development and progression of disabled staff Ensuring managers are aware of how they can
support staff who are sick or absent from work Valuing and listening to feedback from disabled
staff Reviewing this Disability Confident Employer
self-assessment
Do we have a new logo? We should no longer be using the Two Ticks logo and are now able to use the Disability Confident logo which can be placed on job advertisements and letterheads.
What happens next? Shropcom hold the Disability Confident Employer level until 24 June 2019 when it is believed a further self-assessment will need to be completed to retain the level. In the meantime, information will be considered on how to become a Disability Confident Leader and the actions and work that need to be undertaken to progress to this level.
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HR and Workforce Briefing Disability Confident Scheme
June 2018
Dying Matters Week ran from Monday 14 - Sunday 20 May 2018 and is a national event to encourage the public to talk about death and dying. This year was themed around what can the community do and Shropcom decided to theme their events and activities around Thinking Ahead. Staff asked the public in Telford if they had thought about making a will, whether they want to be buried or cremated, power of attorney and where they would like to die and used many interactive ways of asking the public these questions such as; by using jenga bricks and coloured balls in a bucket. The reaction from the public was very mixed - with older people having already made their plans and talked quite
openly, some people not wanting to discuss it at all and people who were recently bereaved found it difficult to discuss. Teams supporting the event included: Telford Severn Hospice—Elsa Davies, Rebecca Harding and Leanne Morgan Admiral Nurses—Tracey Lee and Stacey Harrison Telford CCG—Edith Macallister Macmillan GP—David Northern Voluntary sector—Kath Fackrell and Lorraine Williams Samartians—Brian Allaway and John Shropcom—Cath Molineux, Karen Stringer and Kate Allaway
Dying Matters Week - 14—20 May 2018
A team of eight staff members from the Telford Musculoskeletal Service decided to take part in the 5K Inflatable Run for Bowel Cancer UK which took place on 12 May at Wolverhampton Race Course. The team decided to take part to raise money for the charity following upsetting news that their friend and work colleague is fighting the battle for the third time. She has been so strong and positive throughout this hard time, and has recently received some positive news and is well on the way to recovery. You can still sponsor the team by heading to - www.justgiving.com/fundraising/tems.
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Team TeMS
Inform is produced by the Communications Team. If you have any ideas for features or you would like to promote you and your teams’ success then simply email [email protected]
Staff Lottery Winners Here’s a list of the latest set of Staff Lottery winners from Shropcom. All employees of this Trust, as well as The Shrewsbury and Telford Hospitals NHS Trust and The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust are eligible to join.
To join the scheme you can download the lottery application form from the Staff Zone on the Trust website. This needs to be returned to Wendy Hall, Staff Lottery Administrator, William Farr House, Mytton Oak Road, Shrewsbury SY3 8XL. If you have any queries please email Wendy at [email protected] or call 01743 277500 (ext 2293).
April 2018
June 2018
940 Mrs Janette Duggins S&TH Ward 7 PRH Telford £500
161 Mr David Campbell S&TH Catering Department (RSH) £250
452 Mrs Leanne Griffiths S&TH Medical Secretaries - General Surgery (RSH) £100
1342 Mrs Kerry Jordan S&TH Acute Medical Unit (AMU) £50
2511 Mrs Sarah Whitehead S&TH Ward 21 Women's and Childrens PRH £25
3031 Ms Judith Ockenden S&TH Patient Experience Advisor, Room H , Haematology
Corridor Women's and Childrens PRH £25
2180 Mrs. Judith Merrick S&TH · Early Supported Discharge & Neurology
Outpatient Team (PRH) £25
1719 Mrs Jayne Grant S&TH Microbiology Department £25
829 Mrs Corrine Gwilliams S&TH Medical Engineering Services £25
145 Mrs Carra Scarlett- Guryn S&TH AMU PRH £25
50 Mrs Helen Lewis S&TH Shropshire Healthcare Procurement Service (SHPS),
BLD2, SBP £25
4492 Mrs. Myrtle Trevor S&TH Bridgnorth Maternity Unit £25
2986 Mr Charles Alexander Ford S&TH Corporate Governance- sath £25
4315 Mrs Jacqueline Matthews S&TH Ward 16 Rehab PRH £25
1263 Mrs Jane Dewsbury RJAH Orthotics RJAH £25
4655 Mrs Ros Bennett SCHT Dental Service, Dawley Dental £25
Totally Wiped-Out Charity Event SaTH have organised a Total Wipe-Out event on Sunday 24 June at Shrewsbury Cricket Club. Registration opens at 10:30am ready for an 11am start and teams will consist of nine people with a £10 per person fee. All proceeds will go to the SaTH charity, Children with Cancer UK and Severn Hospice. To register, please contact Shaun Jones on 01743 492484 or at [email protected] before 24 June.
