1

Programme Review

James Pesnichak

Calf State Auto Association

2

STAR Program Update

• Organization

• Tools

• Plan and Work Order Process

• Resource / Staffing Management

• Project Plan Management

• Work Order Management

• Scope, Assumptions & Constraints

• Change Management

• Issue Management

• Risk Mitigation Process

• Financial Management

• Project Status Management

• Project Health Check

3

STAR program organization

Project management

Financial management

Resource management

CCCM

Brooke Smith

PSO

Applications

Database

Mainframe

Platforms (MR, DT, SAN)

NetworkSecurity

Management systems

Configuration management

Test & Performance

BJ Joshi

Architecture

Interface integration

App decommissioning

Cost recovery

Legacy

SW Install / Config

Integration

Interface builds

Data conversion

Testing & certification

HelpDesk integration &

Operational Readiness

Database

Job automation

Reporting

STAR

Michele Farnsworth

Applications

W2K server builds

Unix server builds

Desktop cert/deploy

Network supportSecurity platform

Job automation

Engineering

Server operations

Network & Security operations

Systems management

Test / Lab support

Operations

Disaster recovery

Facilities

SLAs / Reporting

Monte Ziola

Infrastructure

John Brownlow

Program Manager

Jim Pesnichak

Enterprise Prog Mngr

4

Customer STAR organization

PMO LiaisonResources Management

Outside Liaison

Project Plan Mgmt.Contracting

Program Mgmt.

Steve Dunn

Architecture / EngineeringIntegration

Conversion

UI/Portal Engineering

Shared Services

Mike Knibbs

Project ManagementDesign / Business Rqmts.

Software Config. / Dvlpmt.

IT TransitionDeployment

Core Delivery

Linda Greifenstein

Project ManagementDesign / Business Rqmts.

Software Config. / Dvlpmt.

IT TransitionDeployment

CRM Delivery

Satish Weber

Project ManagementDesign / Business Rqmts.

Software Config. / Dvlpmt.

IT TransitionDeployment

Technical Deployment

& Information Mgmt.

Dave Graybeal

Config. Mgmt.Release Mgmt.

Requirements Mgmt.

Testing / PerformanceQA

Testing / QA

Victor Macias

Applications

TelephonyDesktop

Midrange

Mainframe

Infrastructure

David Lamm

STAR IT Executive

Daniel St. John

PSO

Architecture Infrastructure

Applications

Configuration Management

5

Program Tools Used

Risks & Mitigation Plan

• Microsoft Project - Schedule project activities, dependencies, and

estimate effort

• GSMS/PM2 Project Management Methodology - Standard PM

methodology

• PIV – Timekeeping, collect & track actuals, support CM of documents

• Presage - Reporting project actuals and status to the enterprise

• PMO Templates for client deliverables and work products, such as

Communication Plan, Risk Plan, Configuration Management Plan,

Acceptance Deliverable Signoff sheet

• CM tools - Rational ClearCase & CA-Endevor - version control /

configuration management for Midrange & Mainframe objects

respectively

6

How we develop plans & work orders

Staffing Plan

Statement of Work

Work Breakdown Structure (WBS) .mpp

Work Order Resource Allocation

Request / Scope document

Resource Plan (BAC)

7

Resource plan / BAC (Budget at Completion)

8

Staffing plan

9

Project Schedule

Example Project Plan

STAR Infrastructure

10

Statement of Work / Work Order

11

Scope, Assumptions, and Constraints

Example

Project Scope,

Assumptions,

& Constraints

document

12

Change management plan

CSAA

Change

Process

CSAA

Proposal

SOW / Scope

Process flow

13

Issues list

Example

STAR logs

14

Risks & Mitigation Plan

15

Financials – Budget vs Actuals

16

Financials

17

Status Reporting

18

Project Health Check Status

100 %

Communication Management

Risk Management

Scope Management

Schedule Management

Overall Compliance

Resource Management

Financial & Contract Mgmt.

Quality Management

Compliance by Knowledge Area (%)

22 %

78 %

11 %

22 %

56 %

0 %

60 %

35 %

Of applicable items

P234 - STAR ProjectProject Health Check Action Plan Status - 03/09/04

Page 3 of 3

Items are listed in the same order as they

w ere on the f irst Health Check report.

63.8 %

77.8 %

52.7 %

50.0 %

77.8 %

58.3 %

95.0 %

67.3 %

LastCheck

CurrentStatus

CommunicationManagement

ResourceManagement

Financial &Contract

Management

QualityManagement

ScheduleManagement

ScopeManagement

RiskManagement Ov erall

10 %

40 %

30 %

20 %

70 %

60 %

50 %

90 %

80 %

Last Check

Current Status

0%