7/28/2019 Jill Riley CV.pdf
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J I L L R I L E Y C U R R I C U L U M V I T A E
Jill Riley CV - Personal Page 1 of 2
Personal Details
Location: Kidderminster, Worcestershire
Email: [email protected] Tel: 07779 124986
LinkedIn: http://www.linkedin.com/pub/jill-riley/11/279/234
Current clean driving licence. British. Married. 40
something
Summary
Excellent organisational and communication skills. Able to
confidently and professionally liaise with people at all
levels. Very computer literate. Conscientious and self
motivated. Able to work without supervision, but good team
player who can motivate and interact well with others. A
wide-range of skills that are used to help achieve
organisational goals and provide customer service.
Skills Computer Literate, current software includes: - Windows
7, Office Professional Packages, Website creation
and editing using WordPress. Basic DreamWeaver experience.
Explorer, Firefox, Outlook. Mach5Mailer.
Administration / Office Management Events Management Information
Management Policy Customer service Understanding of health care
informatics environment. Accurate typist with shorthand
Work Experience
BCS PHCSG - Administrator
2002
end August 2013 (redundancy)The Primary Health Care Specialist
Group (PHCSG) is a specialist group of the British Computer Society
(BCS).
Employed by Woodcote Consulting to provide dedicated full-time
administrative services to the Group, its Committee
and Officers in relation to all aspects of PHCSG activities.
Tasks have included:
Development and implementation of administrative procedures to
support the Group. Project manage group activities, officers and
committee members. Deal with all enquiries. Manage the Groups books
and accounts includingbudgets, credit control. Maintain the Groups
database of members, customers and other contacts. Process
membership applications and renewals, including collection of fees.
Provide support to officers and committee of the Group. Maintain
Group records and archives. Edit / publish news to the Group,
including procuring contributions from committee members / others.
Website creation of content. Responsible for ensuring that website
is accurate and current. Promotion of the group, activities and
membership. Successful delivery of meetings, events and conferences
run by the Group to include: -
Sourcing suitable venues, price negotiation, making
recommendations to committee and booking. Produce budget and
project plan each event. Monitor costs against budget. Marketing of
events including production and distribution of material/mail shots
as required. Support in putting conference programme / agenda
together and confirming arrangements and requirementswith attendees
/speakers.
mailto:[email protected]:[email protected]://www.linkedin.com/pub/jill-riley/11/279/234http://www.linkedin.com/pub/jill-riley/11/279/234http://www.phcsg.org/http://www.phcsg.org/http://www.phcsg.org/http://www.phcsg.org/http://www.linkedin.com/pub/jill-riley/11/279/234mailto:[email protected]
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Source and sell to exhibitors and sponsors, book and confirm.
Manage event exhibition including liaison withexhibitors and venue.
Manage sponsorship.
Deal with all pre-event enquiries, bookings, speaker
confirmations, billings, confirmations, alterations etc...
Attendance at events where necessary ensuring smooth running,
delegate registration, invoicing etc. Liaise
with venue. Commission additional support as required
Source and organise AV. Production of all event paperwork,
agenda, programme, evaluation forms, advertising literature,
house
keeping, holding slides etc.
Deal with all post event administration including collection of
monies, payment of venue, event evaluationreports, thank you
letters etc.
BSIA Trade Association for the professional security industry in
the UK
1997 - 2002 reason for leaving; needed a more interesting and
challenging role
PA to Chief Executive
Maintaining a busy diary, arranging meetings, booking hotels,
flights etc and ensuring necessary paperwork available.
Taking dictation / general typing. Answering telephone calls,
opening post, drafting replies. Provided support to the
Customer Relations Director. I was also responsible for some
in-house training on Microsoft and other applications as
required.
AAH Meditel Ltd GP system supplier, which grew to be one of the
top three in the UK.
1989 - 1997 - reason for leaving; redundancy
Personal Assistant to Managing Director
Providing full support to enable MD to carry out his work
efficiently and without the need to worry about general
administration. In addition to high level support, I was
responsible for ensuring administrative / secretarial support
for the efficient running of office services and systems. In
brief my role consisted of: - making decisions at all levels on
behalf of the MD in his absence. Direct contact with senior
executives internally, externally and overseas. Supervision
of a full time secretary monitoring work loads and delegating as
appropriate. Provide guidance to other department
PAs. Maintain a very active diary, arrange meetings, book
hotels, flights etc and ensure MD fully briefed with all
necessary paperwork. Dealing with post and telephone calls,
responding to or actioning others as appropriate. Close
contact with customer facing departments to ensure customer
complaints / problems addressed. Minute taking atexecutive meetings
internally and externally. Worked with strictly confidential
information.
Other employers
Water Ancillaries Limited, Hartlebury Senior Secretary
Peel Properties (SW) Limited, Hartlebury Secretary to Estate
Manager
Foley Self Drive, Stourport General Office
Education / Qualifications
Oct 1993 CTEC Computer Training ExcelMay 1993 Padgett Thompson
Business Course Office organisation
Feb 1993 Computer Training Redditch Advance Microsoft Word
April 1992 Mercia Training (2-week course) Certificate in
Practical Supervision
1988-1990 Kidderminster College of FE RSA III Advance
typewriting. LCC 90wpm shorthand
1981 1983 Kidderminster College and McDowell Knaggs &
Associates Worcester Typing, Shorthand, ComputerProgramming and
Word-processing courses / work experience.
1978 1981 King Charles I High School Olevel English Literature,
English Language, Music, Chemistry, CSEComputer Studies and
Geography.
InterestsSocial media, horse riding and competing (horse owner),
socialising, holidays and more recently cooking.
