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JEANETTE KINAHAN T: 0418 554129 E: [email protected] W:www.workhealthsystems.com.au Total Worker Health – Could we have it all? March 2013

JEANETTE KINAHAN T: 0418 554129 E: [email protected] W: Total Worker Health – Could we have it all? March 2013

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Page 1: JEANETTE KINAHAN T: 0418 554129 E: jeanette@workhealthsystems.com.au W: Total Worker Health – Could we have it all? March 2013

JEANETTE KINAHANT: 0418 554129E: [email protected] W:www.workhealthsystems.com.au

Total Worker Health – Could we have it all?

March 2013

Page 2: JEANETTE KINAHAN T: 0418 554129 E: jeanette@workhealthsystems.com.au W: Total Worker Health – Could we have it all? March 2013

Today’s Discussion Points

Work Health Systems 2013

Background

Total Worker HealthTM (NIOSH)

Integrated Approaches

Integrated Interventions

Integrated Management Systems

Page 3: JEANETTE KINAHAN T: 0418 554129 E: jeanette@workhealthsystems.com.au W: Total Worker Health – Could we have it all? March 2013

Background

Work Health Systems 2013

Page 4: JEANETTE KINAHAN T: 0418 554129 E: jeanette@workhealthsystems.com.au W: Total Worker Health – Could we have it all? March 2013

Worksite health management – past or present?

Work Health Systems 2013

Independent functions / efforts

Siloed health resources

Fragmented data

Limited resources

Siloed (parallel) management approaches

Page 5: JEANETTE KINAHAN T: 0418 554129 E: jeanette@workhealthsystems.com.au W: Total Worker Health – Could we have it all? March 2013

Are silos getting in the way?

Work Health Systems 2013

Workplace

Insurance

Regulation

Government

Page 6: JEANETTE KINAHAN T: 0418 554129 E: jeanette@workhealthsystems.com.au W: Total Worker Health – Could we have it all? March 2013

Motivation

If you change the way you look at things – the things you look at change

Dr Wayne Dyer

Work Health Systems 2013

Page 7: JEANETTE KINAHAN T: 0418 554129 E: jeanette@workhealthsystems.com.au W: Total Worker Health – Could we have it all? March 2013

We are all connected

Work Health Systems 2013

We are all connected – workplaces, people, communities

World Health Organisation Action Framework

Page 8: JEANETTE KINAHAN T: 0418 554129 E: jeanette@workhealthsystems.com.au W: Total Worker Health – Could we have it all? March 2013

Total Worker Health TM (NIOSH)

Work Health Systems 2013

Definition:

Total Worker Health™ (TWH) is a strategy integrating occupationalsafety and health protection with health promotion to prevent

workerinjury and illness and to advance health and well being (NIOSH

2012).

simply put, where the total health of the worker, in the broadest possible sense, is optimized’ (NIOSH 2013).

Background Reading:Seminal research papers available at:http://www.cdc.gov/niosh/docs/2012-146/pdfs/2012-146.pdf

Page 9: JEANETTE KINAHAN T: 0418 554129 E: jeanette@workhealthsystems.com.au W: Total Worker Health – Could we have it all? March 2013

What is an integrated approach?

Work Health Systems 2013

Health screening & services (i.e. Work Health Checks)

Promoting healthy behaviours

Creating a health promoting environment

Workplace safety measures

Control of workplace hazards

Health & Safety Training

Effective incident & injury / illnessManagement

Decreasing job strain / demands

Fostering social support among workers

Effective stress & conflict management

Supporting work-family balance

Medical care access

Paid sick and personal leave

Child and elder care services

Job training & education

Adequate wages & salaries

Effective leadership

EAP

Preventing work-related illness, injury and

disability

Reducing work -related stress

Expanding work-related

resources and opportunities

Disability prevention approach

Page 10: JEANETTE KINAHAN T: 0418 554129 E: jeanette@workhealthsystems.com.au W: Total Worker Health – Could we have it all? March 2013

Work Health Systems 2013

What is an integrated approach?

Page 11: JEANETTE KINAHAN T: 0418 554129 E: jeanette@workhealthsystems.com.au W: Total Worker Health – Could we have it all? March 2013

Continuum to integration – where are you?

Work Health Systems 2013

OH&S

Independent efforts

Work injuryManagement

Health Promotion

Workers compensationmanagement

Linked messagesIntegrated approaches

Integratedworker health protection & promotion

Integrated management systems

Integrated data and evaluationShared data / reports

Page 12: JEANETTE KINAHAN T: 0418 554129 E: jeanette@workhealthsystems.com.au W: Total Worker Health – Could we have it all? March 2013

What does this look like?

The integrated approach – who could be at the table?

Safety Injury management Workers compensation Health promotion & wellbeing Finance HR Management Employees Union Others (i.e. procurement, consumers)

Work Health Systems 2013

Page 13: JEANETTE KINAHAN T: 0418 554129 E: jeanette@workhealthsystems.com.au W: Total Worker Health – Could we have it all? March 2013

Example – integrated messages

Work Health Systems 2013

‘Gear up for Health’ (Gloria Sorenson – Harvard University)

Target: Smoking cessation & weight management– truck drivers

How: Telephone intervention (at least 1 phone call)

Cohort: 227 agree to participate (697 eligible)40% tobacco users88% BMI 25% or >

Intervention: Telephone counselling with motivational interviewingTailored feedback report Targeted educational materials

Page 14: JEANETTE KINAHAN T: 0418 554129 E: jeanette@workhealthsystems.com.au W: Total Worker Health – Could we have it all? March 2013

Example – integrated messages

Work Health Systems 2013

Targeted messages:

Acknowledge factors on the job – i.e. independencebut also time pressures, weather, traffic, long hours

Linked to behaviours:

‘Tobacco doesn’t fix stress’Interactions of exposures to chemicals & tobaccoEating healthy on the road‘Eat for job security’

Results (Sorenson et al cancer causes and control, 2010)

Adjusted smoking quit rates:

23.9% for participants Vs 9.1% for non participants

Page 15: JEANETTE KINAHAN T: 0418 554129 E: jeanette@workhealthsystems.com.au W: Total Worker Health – Could we have it all? March 2013

Example – Integrated intervention

Work Health Systems 2013

‘Take a stand’ Project (Nico Pronk – Health Partners 2012, Harvard University)

Target: Physical inactivitySedentary office practices

-risk factor for many health issues (occupational & personal)

How: Installation of sit-stand devices7 week project

Page 16: JEANETTE KINAHAN T: 0418 554129 E: jeanette@workhealthsystems.com.au W: Total Worker Health – Could we have it all? March 2013

Example integrated intervention

Work Health Systems 2013

Results

Increased non sitting time by > 1 hour per dayReduced upper back, neck & shoulder painImproved mood statesIncreased face to face time during work

Participants felt: More comfortable, healthier, energised, more focussed, more

productive, happier and less stressed

Removal of the device eliminated most of the improvements due to the intervention

Recent scientific publication on the “Take-a-Stand” project in Preventing Chronic Disease, the CDC e-journal (August, 2012)

Page 17: JEANETTE KINAHAN T: 0418 554129 E: jeanette@workhealthsystems.com.au W: Total Worker Health – Could we have it all? March 2013

Example integrated intervention

Psychological Health – recent example from my practice

Issue: Interpersonal conflict - complaints, disputes, absence, productivity of team, work injury stress claims

Response: - Conflict Management Coaching (individuals), - Mediation between parties involved

Real Issues: - Ineffective supervisory behaviours & responses- Poorly managed organisation change in performance

& management expectations- Inadequate policy & management framework- Inconsistent HR management practices- ‘make it go away’ attitude

Work Health Systems 2013

Page 18: JEANETTE KINAHAN T: 0418 554129 E: jeanette@workhealthsystems.com.au W: Total Worker Health – Could we have it all? March 2013

Example integrated intervention

Psychological Health – recent example from my practice

Action plan:

Resolve immediate conflictsRestore team functionReview management & HR framework

Investigation – employee surveys, injury statistics, absence, claims, culture, compliance, interviews, EAP utilisation

Policy and procedural review & re-development HR – appetite for change in management responses, benefits mix

Psychological risks / health focus to OHS committeeImplementation new policies with training & educationHealth promotion messages linked to behavioural risks of workplace

Work Health Systems 2013

Page 19: JEANETTE KINAHAN T: 0418 554129 E: jeanette@workhealthsystems.com.au W: Total Worker Health – Could we have it all? March 2013

Work Health Systems 2013

Example of an IntegratedManagement System

Integrated Management Systems(Harvard 2012)

Page 20: JEANETTE KINAHAN T: 0418 554129 E: jeanette@workhealthsystems.com.au W: Total Worker Health – Could we have it all? March 2013

Essential Elements

Work Health Systems 2013

Page 21: JEANETTE KINAHAN T: 0418 554129 E: jeanette@workhealthsystems.com.au W: Total Worker Health – Could we have it all? March 2013

Why do it?

Work Health Systems 2013

Page 22: JEANETTE KINAHAN T: 0418 554129 E: jeanette@workhealthsystems.com.au W: Total Worker Health – Could we have it all? March 2013

Why do it - Benefits?

Work Health Systems 2013

Healthier workers:

Less prone to work injury (i.e. MSD)

More resilient to ‘stress’

Absent less, more productive

Recover / RTW sooner from injury

More engaged at work

Manage ‘warning signs’ of illness/disease early

Page 23: JEANETTE KINAHAN T: 0418 554129 E: jeanette@workhealthsystems.com.au W: Total Worker Health – Could we have it all? March 2013

Why do it - benefits?

Work Health Systems 2013

Healthier workplaces:

Most diseases, injuries and other health conditions experienced by working people are multifactorial, as workforce ages

Improved health behaviour results in increased participation in safety programs

Reduces rates of work injury (reduced lost time, workers compensation costs)

Resources are optimised

Workforce health, productivity, resilience & engagement is optimised

Creates more efficient and effective processes & outcomes ‘across the board’

Page 24: JEANETTE KINAHAN T: 0418 554129 E: jeanette@workhealthsystems.com.au W: Total Worker Health – Could we have it all? March 2013

Challenges to integration?

Some include:

Where to begin?Moving beyond compliance Evidence for benefits of health promotion & integration Silos – disciplinary & departmentManagement / employee alignmentEmployee engagement, communicationEstablishing the business case –budget, resources, staff time, tools, ROIPhysical & social environmentCulture, PoliticsData

Work Health Systems 2013

Page 25: JEANETTE KINAHAN T: 0418 554129 E: jeanette@workhealthsystems.com.au W: Total Worker Health – Could we have it all? March 2013

The opportunities?

Challenge & courage

Health in all decisions

Culture of health

Work Health Systems 2013

Page 26: JEANETTE KINAHAN T: 0418 554129 E: jeanette@workhealthsystems.com.au W: Total Worker Health – Could we have it all? March 2013

Motivation

If you change the way you look at things – the things you look at change

Dr Wayne Dyer

Work Health Systems 2013