January Journal 2012

Texas WaTer UTiliTies

JOURNAL VOLUME 22 JANUARY 2012 NUMBER 1

"Proudly Serving Educational Excellence Since 1918"

March 4-7 TWUA Annual School David Moore Norma Clark, (432)528-1608 (512) 459-3124

Feb. 6-9 Far West Texas Regional School Norma Clark Tom Ezell, (432) 553-1196 Pecos County Civic Center (432) 528-1608 Ft. Stockton, Texas March 20-22 Panhandle Regional School Jessie Flores Ruben Arias (806)378-3019 Amarillo Civic Center (806)378-3019 Amarillo, Texas

April 24-27 Southeast Regional School Pat Bell Rob Starr, (409) 755-1559 Holiday Inn Centre (979)265-3619 Beaumont, Texas May 8-10 Central West Texas Regional School Shorty Radde Mickey Chaney (325) 548-2237 Abilene Civic Center (325) 378-2021 Abilene, Texas

May 14-18 North Central Texas Regional School Wayne Owen Selena Jackson (972)237-8377 Univ. of Texas Arlington (817)335-2491 Arlington, Texas June 4-7 Central Texas Regional School Mark Seffrood Damon Boniface, (254) 986-2949 Killeen Civic Center (254)634-7461 Killeen, Texas July 9-11 Southwest Texas Regional School Tony Salinas Lynn Short, (361)485-3381 Embassy Suites (512)393-8024 San Marcos, Texas August 13-15 Permian Basin Regional School Norma Clark Norma Clark, (432) 528-1608 MCM Grande Hotel (432)528-1608 Odessa, Texas August 27-30 East Texas Regional School Mike Norris Mike Norris (903)939-8278 Harvey Hall & R.T.D.C. (903)939-8278 Tyler, Texas Nov. 5-8 West Texas Regional School Paul Nolen Russ Ropes (806)775-3237 Lubbock Civic Center (806)775-2747 Lubbock, Texas

2012 TWUA REGIONAL SCHOOL SCHEDULE

Please contact the person listed below or T.W.U.A. Central Office at (888) 367-8982 Fax: (512) 459-7124or write to T.W.U.A. 1106 Clayton Lane, Suite 112 West., Austin, Texas 78723-1093 for additional

information, visit www.twua.org. Thank you for your support!

DATE EVENT PRIMARY CONTACT EXHIBITS CONTACT

March 4-7 TWUA Annual School David Moore Norma Clark, (432)528-1608 (512) 459-3124

Feb. 6-9 Far West Texas Regional School Norma Clark Tom Ezell, (432) 553-1196 Pecos County Civic Center (432) 528-1608 Ft. Stockton, Texas March 20-22 Panhandle Regional School Jessie Flores Ruben Arias (806)378-3019 Amarillo Civic Center (806)378-3019 Amarillo, Texas

April 24-27 Southeast Regional School Pat Bell Rob Starr, (409) 755-1559 Holiday Inn Centre (979)265-3619 Beaumont, Texas May 8-10 Central West Texas Regional School Shorty Radde Mickey Chaney (325) 548-2237 Abilene Civic Center (325) 378-2021 Abilene, Texas

May 14-18 North Central Texas Regional School Wayne Owen Selena Jackson (972)237-8377 Univ. of Texas Arlington (817)335-2491 Arlington, Texas June 4-7 Central Texas Regional School Mark Seffrood Damon Boniface, (254) 986-2949 Killeen Civic Center (254)634-7461 Killeen, Texas July 9-11 Southwest Texas Regional School Tony Salinas Lynn Short, (361)485-3381 Embassy Suites (512)393-8024 San Marcos, Texas August 13-15 Permian Basin Regional School Norma Clark Norma Clark, (432) 528-1608 MCM Grande Hotel (432)528-1608 Odessa, Texas August 27-30 East Texas Regional School Mike Norris Mike Norris (903)939-8278 Harvey Hall & R.T.D.C. (903)939-8278 Tyler, Texas Nov. 5-8 West Texas Regional School Paul Nolen Russ Ropes (806)775-3237 Lubbock Civic Center (806)775-2747 Lubbock, Texas

2012 TWUA REGIONAL SCHOOL SCHEDULE

Please contact the person listed below or T.W.U.A. Central Office at (888) 367-8982 Fax: (512) 459-7124or write to T.W.U.A. 1106 Clayton Lane, Suite 112 West., Austin, Texas 78723-1093 for additional

information, visit www.twua.org. Thank you for your support!

DATE EVENT PRIMARY CONTACT EXHIBITS CONTACT

TEXAS WATER UTILITIES JOURNAL 3

TEXAS WATER UTILITIES JOURNAL TEXAS WATER UTILITIES JOURNAL (ISSN 1051-709X) is published monthly by the Texas Water Utilities Association, located at 1106 Clayton Lane, Suite 112 West, Austin, Texas 78723-1093, for engineers, operators, managers, laboratory technicians, customer service personnel, and other professionals employed in, or interested in, the water and/or wastewater industry. Five dollars of each annual membership dues payment to the Texas Water Utilities Association pays for a subscription. Non-Member subscription price: USA $50 per year; $4.20 per single copy; $60 per year outside USA. Periodicals Postage Paid at Austin, TX. The Texas Water Utilities Association is wholly independent, and is not affiliated with the American Water Works Association, the Water Environment Federation, or any other National organization. POSTMASTER: Send address changes to: TEXAS WATER UTILITIES JOURNAL, 1106 Clayton Lane, Suite 112 W., Austin, TX 78723-1093. TEXAS WATER UTILITIES JOURNAL is not responsible for facts and/or opinions expressed by contributors or in advertisements herein. Editorials and comments do not necessarily represent the official policy of the Texas Water Utilities Association. All inquiries should be directed to: Texas Water Utilities Association, 1106 Clayton Lane, Suite 112 W, Austin, TX 78723-1093, phone 512/459-3124. Any material accepted for publication is subject to revision and editing at the discretion of the publisher. All advertising in the TEXAS WATER UTILITIES JOURNAL is subject to approval of the publisher. Learn more about T.W.U.A. at our Web site: www.twua.org

ARTICLES S TRAINING LISTINGS S EMPLOYMENT

Articles:

President's Perspective..................................................................6 by CeCe White, T.W.U.A. President

TWUA Executive Director News: ...................................................8 by Russell Hamilton, ED

Customer Service News: Providing Positive Customer Service Over the Phone..................10 by, Allen Merritt, Customer Service Coach

Safety News: Work Zone Safety.........................................................................16 Source: U.S. Depart. of Transportation, Federal Highway Administration

PES News: Welcome to 2012 Pretreatment Program....................................20 by,Maurice Akech, Assistant Manager, Pretreatment Program, City of Dallas

In the News: Most Bottled Waters Are Glorified Tap Water..............................25 by, Anthony Gucciardi, Health Activist and Wellness Researcher

Advertisers:

Classified Ads ....................................................................................30 Air Mac .............................................................................................20 Ana-Lab ............................................................................................17 Annual School 2nd Skeet Shooting Event ............................................24 ChemEquip Services, L.L.C ................................................................30 Chlor-Serv, Inc ..................................................................................25 East Jordan Iron Works .....................................................................17 Global Treat, Inc. ............................................................................. 23 Hartlwell Environmental Corporation..................................................... 6 Jim Cox Sales, Inc. ...........................................................................21 Layne-Texas ......................................................................................11 Magna Flow ........................................................................................3 Moody Bros., Inc ...............................................................................26 Professional Cards .............................................................................26 Solar Bee ..........................................................................................26 Samco Leak Detection........................................................................29Scoop Sludge Hog ...............................................................................9 Smith Pump Company, Inc. ...................................... Inside Back Cover

Training: T.W.U.A. Annual School Information and Registration Form..............................12 T.W.U.A. Far West Regional School Registration Information ............................19 T.W.U.A. Training Schedule............................................................................14 T.W.U.A. Pre-Competition Demonstration.........................................................22 TEEX Training Schedule..................................................................................27

3 MGD Tower-Laredo, Texas

Photographer: Jose L. Tijerina

January 2012 Front Cover

Inside

SOURCE: U.S. DEPARTMENT OF TRANSPORTA-TION, FEDERAL HIGHWAY ADMINISTRATION

4 TEXAS WATER UTILITIES JOURNAL www.twua.org January 2012

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Texas Water Utilities Association Presents:

3rd Annual District Officer Training Seminar Date: January 10, 2012 -Time: 10:00 am- 3:00 pmÊ

Location: Holiday Inn Midtown/ Room: Elm Room /6000 Middle Fiskville Road Austin, Texas 78752 Additional directions to the hotel (Close to the old Highland Mall-just off IH-35 & 2222)

In an effort to ensure that the Districts of TWUA are fulfilling all of the training requirements and functioning to the highest degree of efficiency and compliancy, Central Office will be hosting our 3rd Annual District Officer Training Seminar. The importance of this training event is to promote and provide support to the District Officers and improve the efficiency of the monthly district meetings. One of the concerns within our association is the lack of participation or willingness of members to become officers and contribute to the continued success of the monthly training events. Central Office would like to provide the resources to help stimulate and encourage more participation from the membership. Training Agenda:

10:00 am Welcome TWUA President (Ms. Cece White)

Comments from Executive Director (Mr. Russell Hamilton)

11:00 am Hour submittals & program reports

Conversion of the operator license numbers

Demonstration: Access to TWUA database for monthly rosters

and ability to submit online. Resources for compliant district meetings.

12:00 pm Lunch provided

1:00 pm TCEQ presentation: RG Compliance Peer to peer reiterating rule compliance Questions & Answers

2:30 pm Wrap-up and Questions & Answers Duties and responsibilities of officers

Please visit TWUA website at: www.twua.org to register for this free training seminar. For more information or questions about this event please contact David Moore at Central Office (888)367-8982. Holiday Inn Room Rate: $89+tax. Please contact Holiday Inn for hotel reservations at (512) 451-5757.

Management:CECE WHITE

President [email protected]

NORMA CLARK President Elect

[email protected]

ROGER FUSSELLVice President

[email protected]

BYRON HARDINImmediate Past President [email protected]

TOM CLARKSecond Past President

[email protected]

JAN CLAWSONEx-Officio

[email protected]

TWUA Central Office Staff:

RUSSELL HAMILTONExecutive Director

[email protected]

DAVID MOORETraining [email protected]

ANGELA MONROEEvent Coordinator

[email protected]

DONNA MARTINAccounting

[email protected]

HENRIETTA ADEEMembership Coordinator

[email protected]

PATTI JURGENSEN Training Assistant

[email protected]





























January 2012 TEXAS WATER UTILITIES JOURNAL www.twua.org

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TWUA PRESIDENT: Get An Attitude CeCe White, President

That’s right! Approach everything you do with an attitude. Our attitude can make or break our day. It affects everything we do, see and feel, and often affects how others around us react and behave. In most cases, we decide how our day is going to be before we get out of bed in the morning.

In Russell Hamilton’s article, in the October Journal, he told a story about a man who always looked on the positive side of things. He did so by making a conscious decision each and every day to look and work for the good side. He actually CHOSE his attitude each and every day and by doing so maintained a control in his life that many of us lack.

To me, attitude is how we view the things in our life. We’ve all heard the example of seeing a glass as either half full positive attitude or seeing that same glass as half empty (negative at-titude). If we see the day as something to be endured until the weekend arrives, if we see our co-workers as people to “put up with” until 5:00 each day, if we see our jobs as a dead-end way to buy groceries – we are getting the short end of the stick and it’s OUR fault.

No matter what our situation in life or job responsibilities, it is up to us to make the most of it and we can do that with a posi-

tive attitude. Your job is YOURS and no one else’s. Other people in your department may have the same job title or job description you do, but they do not bring the same skills, knowledge, and experience to the tasks assigned that enable you to make the job yours. You can go to work each day and just die there or you can go to work and thrive there. The choice is entirely yours. By looking at the job as YOURS, you can take responsibility for, and pride in, a job well done. Set goals for yourself, even if it is as simple as competing with yourself. For example, greet one more person each day with a pleasant hello and a smile; keep your filing caught up for an entire week; challenge yourself by trying to shorten the time it takes to clean up your vehicle at the end of the day, etc.

You will find your time at work getting better as more people respond to your pleasant greetings and smiles, as you are able to more easily put your hands on that fax from City Hall, or as your vehicle is a clean and uncluttered mode of transportation during the day. Strive to be the best YOU can be and you will become the employee that everyone wants to have working for them or the supervisor for whom everyone wants to work for.

Make your day and your job worthwhile for you by choosing to show a positive attitude. So I repeat – Get an Attitude!S


TEXAS WATER UTILITIES ASSOCIATION 94th ANNUAL SCHOOL March 4-7, 2012 – Corpus Christi, Texas MEETINGS AND EVENTS SCHEDULE

TIME EVENT LOCATION Sunday, March 4, 2012

12:00 p.m. Registration Opens Omni Hotel-3rd Floor 5:00 p.m. Registration Closes Omni Hotel-3rd Floor 4:00 p.m. Management Committee Mtg. Omni Hotel-Matagorda Room 5:00 p.m. 2011 Final Board Meeting Omni Hotel-Corpus A/B Ballroom 6:30 p.m. Opening General Session Omni Hotel-Corpus A/B Ballroom 8:00 p.m. T.W. U.A. Awards Reception Omni Hotel-Corpus C Ballroom

Monday, March 5, 2012 7:00 a.m. Registration Opens Exhibit Hall A 7:00 a.m. Instructors/Proctors Meeting Committee Rm. 1(Convention Ctr) 7:30 a.m. Exhibition Area Opens Exhibit Hall A 8:00 a.m. All Classes Begin Convention Center

11:00 a.m. Best Tasting Water Contest Exhibit Hall A 12:00 p.m. Lunch 12:00 p.m. “Double A Club” Luncheon Omni Hotel-Corpus C Ballroom 12:00 p.m. “A Club” Luncheon Omni Hotel-Glass House 1:30 p.m. Southwest Texas Region Bd. Selena Rotunda (Convention Ctr) 1:30 p.m. All Class Resume Convention Center 4:30 p.m. Exhibition Area Closes Exhibit Hall A 5:30 p.m. All Classes Dismissed 5:30 p.m. C.S.S. Board Meeting Convention Center 5:30 p.m. L.A.S. Board Meeting Omni Hotel-Laguna Madre Rm. 5:30 p.m. P.E.S. Board Meeting Convention Center 5:00 p.m. 2nd Annual Sporting Clay Tournament Corpus Christi Pistol & Rifle Club 7:00 p.m. Casino Night Omni Hotel- Corpus B/C

Tuesday, March 6, 2012 7:30 a.m. Committee Chair Meeting Omni Hotel-Glass House 7:30 a.m. Exhibition Area Opens Exhibit Hall A 8:00 a.m. “A” License Exams Committee Rm.1 (Convention Ctr) 8:00 a.m. All Classes Resume

12:00 p.m. Lunch 12:00 p.m. Exhibition Area Closes Exhibit Hall A 1:30 p.m. All Class Resume 5:30 p.m. All Classes Dismissed

Wednesday, March 7, 2012 8:00 a.m. All Classes Resume 9:00 a.m. First 2012 Board Meeting Selena Rotunda (Convention Ctr)

12:00 p.m. All Classes Dismissed 1:30 p.m. TCEQ W/WW Exams Convention Center 1:30 p.m. LAS. Exams Convention Center

TEXAS WATER UTILITIES ASSOCIATION 94TH ANNUAL SCHOOL

MEETINGS AND EVENTS SCHEDULE

EXECUTIVE DIRECTOR NEWS: Russell Hamilton, TWUA ED Supporter of the:

My sincere hope is that the holiday season was enjoyable for everyone. Now if we can only figure out how to pay for it and lose those added holiday pounds. How are you doing on those New Year Resolutions?

Our 3rd Annual District Officer Training event will be held on January 10, 2012. We are bringing together district officers to discuss the issues districts are facing (participation, lead-ership, RG-373 compliance, etc.) and TCEQ staff members will present important information (with time for questions at the end).

If you are an officer for any district or subsidiary unit, please mark this date and make plans to attend. If you are a district secretary you should have received an e-mail with all of the event information, along with a request to share the information with the other district officers; if not, and you are a district officer or would just like to attend, please contact David or Patti at Central Office.

We highly encourage face-to-face participation at this District Officer Training Event; however, Texas is a big state and we understand that for some it is not practical or possible to make the trip to Austin. For those who are not able to attend in person, we will be utilizing our video equipment and technology and making it possible to attend this training remotely.

As long as you have a computer with internet access you should be able to view this live training presentation. Con-tact Central Office for more information and to sign up for the “online” version.

For those in West Texas, the Far West Texas Regional School will take place February 6-9, 2012 in Fort Stockton. Please refer to the Journal or the website for the specifics of this event. Tom, Norma, and the City of Fort Stockton do a great job of providing operator training in Far West Texas. As I relayed to Bobby Rogers one time – you have to want to go to Fort Stockton because it is not on the way to many places, but it is worth the trip. Always a good school and operators in this area are encouraged to take advantage of this training opportunity.

94th Annual School Corpus Christi Operator Training will begin March 5, 2012. If you have not registered or se-cured your hotel please take this time and process those reservations. Sunday March 4th will be an important part of Annual School. I encourage everyone attending this year's school to please join us for Opening Session and the Awards Program.

The Last Board Meeting, the Opening Session, the Awards Presentation, and a Reception will all take place Sunday at the Omni Hotel. Please refer to the detailed

listing of events in this Journal for more information regard-ing Annual School events.

Updates on a couple of Central Office Projects: The data-base update and conversion to operator license numbers. As I write, we are tweaking the new database and some of the options are still being evaluated and finalized. We do see the light at the end of the tunnel and we appreciate your patience and understanding.

With the assistance of TCEQ, we were able to convert all the member social security numbers to operator license numbers. We hope that for your future training needs you will use your Operator License Number in place of any social security number. If you are new to the industry and do not have a TCEQ Operator License you will need to use your social for reporting purposes.

Central Office has been actively implementing the various components of our online training. We have the equip-ment installed and functioning. There are many details that are very time consuming but again we are steadily making progress and should have a working process to present to TCEQ for approval very soon.

Our plan is to request approval for both live instructor lead training and self paced training at the same time. The “live” events will be very similar to the traditional classroom training and the participants will be required to attend via computer at the time posted just like they were going to class. The “self paced” is simply an operator training course, such as Distribution, that is broken into chapters and the participant has some control over when they view each chapter. Once a chapter has been started, the participant must participate in the entire chapter presen-tation. There will be a time limit for completing the self paced courses probably 30 days. We are still working out all of the requirements and stipulations. Please check your e-mail for updates announcements.

Most all the upgrades Central Office is going through are geared toward the electronic mail and notifications. We ask you to go to the TWUA website and update your contact information. We need current e-mail address in order to keep everyone updated on training opportunities and as-sociation updates.

As we have mentioned, TWUA will not sell, share, or distrib-ute your email so please take a moment and make sure we can contact you. You will always have the option to opt out of e-mail distributions if you feel you are being bombarded with notices and information.


YESTERDAY, TODAY, TOMORROWThere are two days in every week about which we should not worry. Two days which should be kept free from fear and apprehen-sion. One of these days is yesterday, with its mistakes and cares. Its faults and blunders, its aches and pains. Yesterday has passed forever beyond our control. All the money in the world cannot bring back yesterday. We cannot undo a single act we performed. We cannot erase a single word we said. Yesterday is gone. The other day we should not worry about is tomorrow. With its possible adversities, Its burdens,

Its large promise and poor performance. Tomorrow is also beyond our immediate control. God willing, tomorrow’s sun will rise, either in splendor or behind a mask of clouds,

but it will rise. Until it does, we have no stake in tomor-row, for it is yet unborn. This just leaves only one day . . . Today. Any person, with a little support can fight the battles and challenges of just one day. It is only when you and I add the burdens of those two awful eternities - Yesterday and Tomorrow that we break down. It is not the experience of today that drives people mad. It is the remorse or bitterness for something which hap-pened yesterday and the dread of what tomorrow may bring. Let us therefore live but one day at a time. S ~ Author Unknown ~

Remember – We do not need all the operators in Texas to be a member of TWUA – JUST YOU ! ! !


CUSTOMER SERVICE NEWS: Providing Positive Customer Service Over the Phone By, Allen Merritt, Customer Service Coach

Providing exceptional customer service is vital toward building customer loyalty. More significantly, developing positive presentation skills are essential to ensuring good communication and rapport during each customer interac-tion, especially over the phone.

Customer service training for call center environments must take a varied approach in teaching such skill sets. Clear communication over the phone does not compare to a face to face interaction.

The first thing to keep in mind when learning to speak with customers over the phone is that they cannot see you. Customers are not able to observe your eyes, facial expres-sions, hand gestures, or body lan-guage (all of which are considered important to interpersonal commu-nication). With that in mind, how do customers respond to customer service representatives over the phone? The answer depends on the following variables. 1. Verbal Presentation

This includes pitch, tone, and vocal inflection. Customers either respond kindly or react in accor-dance with the quality or style of the presentation. Any voice sounding monotone or robotic, uncaring, sarcastic, put off or rushed will send a message to the customer about the quality of service they are about to receive. 2. Acknowledgement

Customers appreciate being acknowledged from the begin-ning of the call. This includes answering the phone right away with an opening statement, identifying the company, providing our name, and offering to help. 3. Actively Listening

Listening is a skill which needs constant attention. I always advise my staff that you listen to hear what the customer is saying and for any contextual cues on what is not being said. You listen to hear and understand the nature of the call. Listening is not allowing the conversation to go in one

ear and out the other. The customer will quickly catch on that you did not hear them, especially when you keep asking the same question repeatedly or ask them to explain again. Look for the meaning in what they are saying by paying attention. 4. Taking Interest

Paying attention to each customer and participating in the conversation is one way to gain customer confi-dence. Demonstrate a sense of care and get involved with their situation. Simply letting the customer know that there is interest in helping resolve their concern(s),

leads to a better understanding of the situation and paves the way for a satis-factory resolution. I like to think of this as a team effort. You and the customer are working together toward a positive outcome. 5. Limit Dead Air and Hold Time

Presentation includes not remain-ing silent on the line while looking up information, inputting data, or placing the customer on hold. Representatives should limit silences and hold times to a minimum. Always explain what you are doing prior to silence and/or placing

them on hold. Otherwise, customers may think you do not care, are not listening, or that you hung up on them. Apologize for their inconvenience and thank them for waiting when you come back into the conversation. 6. Avoid Negativity

Many times a customer will call in over a negative expe-rience. Therefore, it is wise not to return a negative for a negative. Avoid profanity, raising your voice, sarcasm, indifference, rudely interrupting the customer or making any statement indicating that you cannot or will not help the customer. More importantly, never create a confron-tational situation by blaming the customer and making comments that lead to verbal finger pointing. Take a deep breath when necessary and think about what to say before you say it. Work diligently to diffuse and reduce customer frustration. 7. Positivity


Using positive word choices will almost always generate good customer relations. Turn the situation around and create a successful outcome. Let the customer know that you understand and are happy to help. Apologize for their inconvenience and demonstrate initiative in finding a reso-lution. Remember to take interest and acknowledge the situation. Smiling helps convey a positive tone even while speaking on the phone. 8. Control

Customer service representatives need to remain calm, cool, and collected at all times. Be reminded that the cus-tomer’s situation is not about you. Gain control by asking questions, clarifying, and verifying the nature of the call. Provide audible cues that you are actively listening and understand what the customer is saying. Another impor-tant element of controlling the call is to never assume that what the customer is saying is complete or accurate. In other words, try not to accept what they say at face value without getting more descriptive information. This will help reduce any misunderstandings about what the customer’s needs are. 9. Sense of Urgency

Work quickly and efficiently. Being ur-gent does not mean rushing through the call or taking shortcuts, but it does mean not wasting the custom-er’s time. Learn how to multitask. Talk and type at the same time, conduct research, and ask questions as you go along. Avoid writing information down and then going back later to input it into your database. This will only cause further delays in resolving the situation. 10. Customer Appreciation

Keep in mind that the customer comes first. They are the reason we are here. Demonstrate appreciation by thanking them for their time and business. Exceed their expectations, give them service they did not expect, and do not forget to always follow-

up and follow through. Customers expect that we will do exactly what we say we are going to do. Customers call in for a reason. Think of each call as an opportunity to improve the process, satisfy the customer, and provide a resolution. The guidelines go hand in hand and will help customer service representatives facilitate and handle customer concerns over the phone.

Generating successful outcomes with customers over the phone does not have to be difficult, but it does take effort and awareness on how to operate with a sense of care. Be prepared to have general one line phrases that help you communicate well with the customers. Practice keep-ing conversations on the positive upswing. You can get the customer on your side by letting them know you are on their side.

Remember, it is not practice that makes perfect but per-

fect practice that makes perfect. S



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94th TEXAS WATER UTILITIES

ASSOCIATION Annual School

We are proud to announce our upcoming 94th Annual School in Corpus Christi, Texas at the Ameri-can Bank Center. Please mark your calendars and take advantage of our training program and more. Please remember in some cases classroom sizes may be limited.

Registration Information:Hotel: Group Code TWUA/ Omni Hotel Bayfront will serve as our host hotel again this year. Room rate $139+taxes) For direct information or reservation please call (800)843-6664 or you can visit www.omnihotel.com for on-line reservations. This information is also located on our website at www.twua.org. Please note group discount reservation cut-off date is January 31,2012.

TCEQ Examinations:All TCEQ Water and Wastewater exams will be given at 1:30 p.m. on Wednesday, March 7th.

Class “A” exams and TWUA L.A.S. Voluntary Laboratory Analysts will be given *Tuesday, March 6th, at 8:00 a.m. Applications for the “A” exam must be approved prior to the Annual School. Approval for an “A” exam takes ap-proximately 30-60 days. Call TCEQ Occupational Licens-ing Section for more information. (512)239-6133 (W) (512) 239-0176 (WW).

Payment must be made on-site or prior to testing. Please do not include testing fee with your TWUA registration. Please make check payable to: TCEQ and please allow (45) days for test results to be available on (TCEQ) website.

Exam Fees:Water Licensing Exams............................$111Wastewater Licensing Exams...................$111Collection I/II/III.........................................$111TWUA LAS......................................$105/$150

Pre-registration and payment is also required for the TWUA Voluntary Laboratory Analysts’ Certification Program. Contact David Moore at Central Office (888) 387-8982 for more information.

By Mail or On-Line: Please submit all registration forms with a check or money order payable to: TWUA Central Office, 1106 Clayton Lane Suite #112 West, Austin, Texas 78723. On-Line Registration is also available at www.twua.org. All major credit cards are accepted.

Fees: Pre-registration Member $195 Pre-registration Non-Member $245 On-site registration Member $245 On-site registration Non-member $295

No Refunds: Attendee substitutions are acceptable if received in Central Office prior to February 17, 2012. In other cases the funds can be used toward a future TWUA course.

Note:We will continue to accept registrations through January 9, 2012 honoring the pre-registration price. Following January 9th the on-site price will apply and payment must be sent to TWUA Central before February 17, 2012. For more information contact Central Office toll free at (888)367-8982 or visit at: www.twua.org.

MARCH 4-7,2012

Academic Offerings: All classes are 20 hour training courses. In order to receive the full 20 hours of credit, students are required to attend the General Session on Sunday, March 4th, and must visit the Exhibition Area at the American Bank Center. Technical Sessions will begin at 8:00 a.m. on Monday and will end at 12:00 p.m. on Wednesday.

2011 Award Nominations: Every subsidiary unit and every member of T.W.U.A. is invited to participate in the nomination process. Nominations should be made electronically or by using the forms in the November issue. All nomi-nations must be in Central Office by December 31.

Ê

TEXAS WATER UTILITIES ASSOCIATION 94th ANNUAL SCHOOL March 4th March 7, 2012

American Bank Convention Center Corpus Christi, Texas WASTEWATER COURSES: WATER COURSES: WATER / WASTEWATER COURSES: Basic Wastewater Basic Water Special Topics for Lab Analysts Wastewater Treatment Ground Water Production Water Utilities Management Wastewater Collection Water Distribution Calculations Activated Sludge Surface Water II Water Utilities Safety Wastewater Laboratory Water Laboratory Special Topics for Managers and Advanced Pretreatment Trends & Technologies for Water &

Wastewater Professionals **** CCC/CSI

CS- Utility Relations * No Operator Credit Special Notes: **** these courses are pending TCEQ Approval; they will be 20 hour classes

TEXAS WATER UTILITIES ASSOCIATION MEMBERS ONLY Member Price Non-Member Price

Water and/or Wastewater Courses ................................................................................................................... $245 ................................................. $ 295 CSS - Utility Relations Course ........................................................................................................................... $255 ................................................. $ 305 PES - Advanced Pretreatment Course .............................................................................................................. $255 ................................................. $ 305 LAS - Special Topics for Lab Analysts........................................................................... ................................... $255 ................................................. $ 305 *Registration forms will be accepted until February 17, 2012 **************************************************************************************************************** *********************************************************

TAKE ADVANTAGE OF THE DISCOUNTS BEING OFFERED

Tickets For The Following Must Be Purchased Individually: PRE-REGISTRATION FORM 94TH ANNUAL SCHOOL

Provide complete information for each registrant - Photocopy this form if necessary - Substitutions ONLY - Refunds Cannot Be Made Name:_______________________________________________ SS# or License #: ________________________________________________________________

Badge Name (Nickname):__________________________________ Course Selection: _____________________________________________________________

Address: __________________________________________________ Email: ___________________________________________________________________

City: _________________________________________ State: ______ Zip: _______________ Phone: _________________________________________________

Representing: _______________________________________ T.W.U.A. Member: YES NO Method of Payment: Check (Ck #__________________) Credit Card Bill my (Visa) (Master Card):_____________________________________________________________ Exp Date: _____________ Zip Code: ________________ Authorizing Signature for Credit Card: _____________________________________________________________________________________________________ School Registration Fee (See Above) ........................................................................................................................................ $___________ AA Club Luncheon Ticket - $25 (Monday .................................................................................................................................... $___________ A Club Luncheon Ticket - $25 (Monday) ..................................................................................................................................... $___________ Event Parking Pass - $15 (Mon. – Wed.) .................................................................................................................................... $___________ Total Enclosed .............................................................................................................................................................. $___________ ***************************************************************************************************************** ********************************************************

Registration Fee Includes: Evening reception, continental breakfast, shuttle service and exhibits; space is limited so register early. Make Checks payable to TWUA - Mail registration form with payment to:

Texas Water Utilities Association Annual School 1106 Clayton Lane Suite # 112 West

Austin, Texas 78723-1093 Register on-line at: www.twua.org

*Exhibits and Sponsorship Opportunities Are Available *Call Central Office for Questions: (888) 367-8982 Fax: (512)459-7124


Ê

TEXAS WATER UTILITIES ASSOCIATION 94th ANNUAL SCHOOL March 4th March 7, 2012

American Bank Convention Center Corpus Christi, Texas WASTEWATER COURSES: WATER COURSES: WATER / WASTEWATER COURSES: Basic Wastewater Basic Water Special Topics for Lab Analysts Wastewater Treatment Ground Water Production Water Utilities Management Wastewater Collection Water Distribution Calculations Activated Sludge Surface Water II Water Utilities Safety Wastewater Laboratory Water Laboratory Special Topics for Managers and Advanced Pretreatment Trends & Technologies for Water &

Wastewater Professionals **** CCC/CSI

CS- Utility Relations * No Operator Credit Special Notes: **** these courses are pending TCEQ Approval; they will be 20 hour classes

TEXAS WATER UTILITIES ASSOCIATION MEMBERS ONLY Member Price Non-Member Price

Water and/or Wastewater Courses ................................................................................................................... $245 ................................................. $ 295 CSS - Utility Relations Course ........................................................................................................................... $255 ................................................. $ 305 PES - Advanced Pretreatment Course .............................................................................................................. $255 ................................................. $ 305 LAS - Special Topics for Lab Analysts........................................................................... ................................... $255 ................................................. $ 305 *Registration forms will be accepted until February 17, 2012 **************************************************************************************************************** *********************************************************

TAKE ADVANTAGE OF THE DISCOUNTS BEING OFFERED

Tickets For The Following Must Be Purchased Individually: PRE-REGISTRATION FORM 94TH ANNUAL SCHOOL

Provide complete information for each registrant - Photocopy this form if necessary - Substitutions ONLY - Refunds Cannot Be Made Name:_______________________________________________ SS# or License #: ________________________________________________________________

Badge Name (Nickname):__________________________________ Course Selection: _____________________________________________________________

Address: __________________________________________________ Email: ___________________________________________________________________

City: _________________________________________ State: ______ Zip: _______________ Phone: _________________________________________________

Representing: _______________________________________ T.W.U.A. Member: YES NO Method of Payment: Check (Ck #__________________) Credit Card Bill my (Visa) (Master Card):_____________________________________________________________ Exp Date: _____________ Zip Code: ________________ Authorizing Signature for Credit Card: _____________________________________________________________________________________________________ School Registration Fee (See Above) ........................................................................................................................................ $___________ AA Club Luncheon Ticket - $25 (Monday .................................................................................................................................... $___________ A Club Luncheon Ticket - $25 (Monday) ..................................................................................................................................... $___________ Event Parking Pass - $15 (Mon. – Wed.) .................................................................................................................................... $___________ Total Enclosed .............................................................................................................................................................. $___________ ***************************************************************************************************************** ********************************************************

Registration Fee Includes: Evening reception, continental breakfast, shuttle service and exhibits; space is limited so register early. Make Checks payable to TWUA - Mail registration form with payment to:

Texas Water Utilities Association Annual School 1106 Clayton Lane Suite # 112 West

Austin, Texas 78723-1093 Register on-line at: www.twua.org

*Exhibits and Sponsorship Opportunities Are Available *Call Central Office for Questions: (888) 367-8982 Fax: (512)459-7124

To register for any T.W.U.A. classes – simply complete the registration form and fax to (512)459-7124 or contact T.W.U.A. @ 888-367-8982 for additional details. The name following the address is the scheduled instructor. The contact name, or last name listed after each class, is for information related to directions, training site or questions involving the host city. ***NOTICE: Due To Recent Increases For Training Materials – Class Costs Have Increased. ***Pre-Registration Is Defined To Mean 14 Days Prior To Any Scheduled Event. All registrations received after the pre-registration cutoff date must pay on-site registration fee. We strongly encourage everyone to please pre-register by fax, e-mail, or calling on site registrations are welcome but not preferred.

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TWUA TRAINING SCHEDULE

Date Location Course Address Hours Credit

Jan 10-12 Carrollton Basic Water 4750 Josey Lane 20 WFeb 21-23 Gatesville Basic Water 110 N 8th 20 WMar 13-15 Waco Basic Water 200 Colcord 20 WDec 11-13 Waco Basic Water 200 Colcord 20 W

Jan 17-19 Waco GW Prod 200 Colcord 20 WMar 13-15 Longview GW Prod 100 Grand Blvd 20 W

Jan 10-12 Longview SWP I 100 Grand Blvd 24 WMay 1-3 Gatesville SWP I 110 N 8th 24 W

Jul 17-19 Gatesville SWP II 110 N 8th 20 W

Mar 27-29 Mineola W Lab 300 Greenville HWY 20 WApr 17-19 Longview W Lab 100 Grand Blvd 20 W

Feb 14-16 Longview Distribution 100 Grand Blvd 20 WMay 15-17 New Braunfels Distribution 355 FM 306 20 WJul 10-12 Carrollton Distribution 4750 Josey Lane 20 W

Aug 14-16 Waco Distribution 200 Colcord 20 W

Jan 9-11 Corpus Basic Wastewater 2726 Holly 20 WWJan 24-26 Longview Basic Wastewater 100 Grand Blvd 20 WWApr 17-19 Waco Basic Wastewater 200 Colcord 20 WWJul 16-18 Corpus Basic Wastewater 2726 Holly 20 WWAug 6-8 Gatesville Basic Wastewater 110 N 8th

Feb 13-15 Corpus WW Treatment 2726 Holly 20 WWMay 7-9 Longview WW Treatment 100 Grand 20 WW

Mar 13-15 Carrollton WW Collection 4750 Josey Lane 20 WWMar 20-22 Gatesville WW Collection 110 N 8th 20 WWMay 21-23 Corpus WW Collection 2726 Holly 20 WWJune 12-14 New Braunfels WW Collection 355 FM 306 20 WWSep 11-13 Waco WW Collection 200 Colcord 20 WWNov 13-15 Corpus WW Collection 2726 Holly 20 WW

Jan 9-11 Plano WW Lab 4120 W Plano PKWY 20 WWApr 10-12 Mission WW Lab 906 S Conway 20 WW

Sep 4-6 Gatesville WW Lab 110 N 8th 20 WW

Sep 10-12 Corpus Act Sludge 2726 Holly 20 WW

Mar 19-21 Texarkana Management 4000 S Stateline 20 W/WWJun 11-13 Corpus Management 2726 Holly 20 W/WW

Jan 17-19 Lufkin Pump and Pumping 305 Davis 24 W/WWApril 17-19 New Braunfels Pump and Pumping 355 FM 306 24 W/WWJun 11-13 Carrollton Pump and Pumping 4750 Josey Lane 24 W/WWJun 19-21 Longview Pump and Pumping 100 Grand Blvd 24 W/WWAug 6-8 Corpus Pump and Pumping 2726 Holly 24 W/WW

Jan17-19 Gatesville Safety 110 N 8th 20 W/WWFeb 20-22 Mineola Safety 300 Greenville HWY 20 W/WWMar 20-22 New Braunfels Safety 355 FM 306 20 W/WWMar 27-29 Longview Safety 100 Grand Blvd 20 W/WW


TWUA TRAINING SCHEDULE20 HOUR CLASSES : (PRE-REGISTRATION) $180 MEMBER $230 NON-MEMBER (ON-SITE ) $230 MEMBER $280 NON-MEMBER

24 HOUR CLASSES: (PRE-REGISTRATION) $240 MEMBER $ 290 NON-MEMBER (ON-SITE) $290 MEMBER $340 NON-MEMBER You can registrar on-line at http://www.twua.org/training.php for

your next training class.

T.W.U.A. COURSE REGISTRATION FORM (Note: Please Print Legibly)

Name:_______________________________ E-Mail Address:_____________________________________

Course Name: ___________________________________ Date:__________________________________

Location:___________________________________________ Fee: ________________________________

Home Address:_________________________________ City:_____________State:_____ Zip:___________

Day Time Phone #:______________________ SS# or W/WW License number#:______________________

Company Name: _________________________________TWUA Member/Non-Member_________________

Visa/MC Acct. #: __________________________________________Expire Date: _____________________

Cardholder: __________________________________________________________________________

For credit cards please fax this form to 512/459-7124 Checks or money orders mail completed registration form along with payment to: Texas Water Utilities Association · 1106 Clayton Lane, Suite 112 West · Austin, TX 78723-1093, Phone: 512/459-3124 or 888/367-8982, FAX: 512/459-7124, Register on-line at www.twua.org To obtain TCEQ License Number: http://www.tceq.state.tx.us/nav/data/licensed_data.html

Date Location Course Address Hours Credit

Jan 10-12 Carrollton Basic Water 4750 Josey Lane 20 WFeb 21-23 Gatesville Basic Water 110 N 8th 20 WMar 13-15 Waco Basic Water 200 Colcord 20 WDec 11-13 Waco Basic Water 200 Colcord 20 W

Jan 17-19 Waco GW Prod 200 Colcord 20 WMar 13-15 Longview GW Prod 100 Grand Blvd 20 W

Jan 10-12 Longview SWP I 100 Grand Blvd 24 WMay 1-3 Gatesville SWP I 110 N 8th 24 W

Jul 17-19 Gatesville SWP II 110 N 8th 20 W

Mar 27-29 Mineola W Lab 300 Greenville HWY 20 WApr 17-19 Longview W Lab 100 Grand Blvd 20 W

Feb 14-16 Longview Distribution 100 Grand Blvd 20 WMay 15-17 New Braunfels Distribution 355 FM 306 20 WJul 10-12 Carrollton Distribution 4750 Josey Lane 20 W

Aug 14-16 Waco Distribution 200 Colcord 20 W

Jan 9-11 Corpus Basic Wastewater 2726 Holly 20 WWJan 24-26 Longview Basic Wastewater 100 Grand Blvd 20 WWApr 17-19 Waco Basic Wastewater 200 Colcord 20 WWJul 16-18 Corpus Basic Wastewater 2726 Holly 20 WWAug 6-8 Gatesville Basic Wastewater 110 N 8th

Feb 13-15 Corpus WW Treatment 2726 Holly 20 WWMay 7-9 Longview WW Treatment 100 Grand 20 WW

Mar 13-15 Carrollton WW Collection 4750 Josey Lane 20 WWMar 20-22 Gatesville WW Collection 110 N 8th 20 WWMay 21-23 Corpus WW Collection 2726 Holly 20 WWJune 12-14 New Braunfels WW Collection 355 FM 306 20 WWSep 11-13 Waco WW Collection 200 Colcord 20 WWNov 13-15 Corpus WW Collection 2726 Holly 20 WW

Jan 9-11 Plano WW Lab 4120 W Plano PKWY 20 WWApr 10-12 Mission WW Lab 906 S Conway 20 WW

Sep 4-6 Gatesville WW Lab 110 N 8th 20 WW

Sep 10-12 Corpus Act Sludge 2726 Holly 20 WW

Mar 19-21 Texarkana Management 4000 S Stateline 20 W/WWJun 11-13 Corpus Management 2726 Holly 20 W/WW

Jan 17-19 Lufkin Pump and Pumping 305 Davis 24 W/WWApril 17-19 New Braunfels Pump and Pumping 355 FM 306 24 W/WWJun 11-13 Carrollton Pump and Pumping 4750 Josey Lane 24 W/WWJun 19-21 Longview Pump and Pumping 100 Grand Blvd 24 W/WWAug 6-8 Corpus Pump and Pumping 2726 Holly 24 W/WW

Jan17-19 Gatesville Safety 110 N 8th 20 W/WWFeb 20-22 Mineola Safety 300 Greenville HWY 20 W/WWMar 20-22 New Braunfels Safety 355 FM 306 20 W/WWMar 27-29 Longview Safety 100 Grand Blvd 20 W/WW

Apr 9-11 Corpus Safety 2726 Holly 20 W/WWSep 11-13 Carrollton Safety 4750 Josey Lane 20 W/WWOct 9-11 Waco Safety 200 Colcord 20 W/WW

Feb 21-23 New Braunfels Valve and Hydrant 355 FM 306 20 W/WWFeb 28- 1 Lufkin Valve and Hydrant 305 Davis 20 W/WW

Apr 17-19 Gatesville Calculations 110 N 8th 20 W/WW

Oct 16-18 Gatesville Chlorinator Maint 110 N 8th 20 W/WW

Apr 10-12 Longview CSI/CCC 100 Grand Blvd 20 W/WW/CSI/BPAT

BPAT Refresher

EIT (Instructor I) 40 No operator hours

IDE (Instructor II) 40 No operator hours


SAFETY NEWS: Work Zone Safety Source: U.S. Department of Transportation, Federal Highway Administration

A work area is defined by the U.S. Department of Trans-portation, Federal Highway Administration as, “That part of the highway being used or occupied for the conduct of highway work, within which workers, vehicles, equipment, materials, supplies, excavations or other obstructions are present.”

Some facts about road work zones:

The most common crash in a highway work zone is the rear-end collision

As more emphasis is put on rebuilding/refurbish-ing the highway system in the post-interstate era, more work zones will be set up each year. More zones mean more risk of collisions and deaths (1,092 people died nationally in work zones in the year 2000)

Most ticket fines may be doubled in work zones

Enforcement of traffic laws in work zones is main-tained 24 hours a day, work zone speed limits are

enforced even if no work is underway

Traffic enforcement is enhanced in work zones because of all the potential risks

Driving situations that a motorist may encounter as a result of the establishment of a work zone:

Lack of shoulder and/or median areas that usually serve as safety valve areas

Lanes reduced in width and lanes merging and subsequently reduced in number

Speed regulations and changing lane patterns

Detours to unfamiliar routes

Large construction or maintenance vehicles on the side of the road that may obstruct vision

Highway workers standing and working near traf-fic along with slow moving construction vehicles

Drivers slow to reduce speed and/or merging at the last possible moment

Aggressive drivers disregarding the work zone restrictions

Drivers not using common sense in the work zone area

Some work zones are mobile, such as line painting and road patching operations. These zones move along the highway until the work is completed. Obey the signs until you have passed the ones that state you have left the work zone


Some suggestions for driving safely through a work zone:

Diamond shaped orange warning signs are posted in advance of work zone areas, pay attention to these signs.

A “flagger ahead” warning sign may be posted as you approach the work zone. Obey the flagger’s directions; a flagger has the same authority as a regulatory sign, so you can be cited for disobeying his/her directions

When you see flashing arrow panels or “lane closed ahead” signs, merge as soon as possible

Slow down as soon as the signs tell you to. Stay calm and expect the unexpected

The most common crash in the highway work zone is the rear end collision, so leave plenty of space between you and the car in front of you (the 3 second rule would be best)

Observe all posted signs until you see the one that states you have left the work zone and if you already know of the existence of a work zone, you may want to plan an alternative route S

Source: U.S. Department of Transportation, Federal Highway Administration


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TEXAS WATER UTILITIES ASSOCIATION

Individual Membership ApplicationUse this form to:

1) Join T.W.U.A. "At Large"2) Join T.W.U.A. and a District/Chapter3) Renew your T.W.U.A. Membership

Please Print Clearly

Application for:o Active Membero Full-Time Studento Retired Membero Membership Renewalo New Member

*For additional information please contact our Membership Coordinator Ms. Henrietta Adee at: [email protected]

"At Large" or District/Chapter Name: _______________________________

Membership for year 20____

Name: _______________________________________________________

SS# _______ - _______ - __________

Home Address: ________________________________________________

City: ___________________________State: _______ Zip: __________

Home Phone: ( ) ___________________________________

Work Phone: ( ) ___________________________________

E-Mail Address: ____________________________________________

Employer: ________________________________________________

Job Title: _________________________________________________

Amount of Dues Enclosed: $ __________________________________

Signature of Member: _______________________________________

Today's Date: _____________________________________________

A portion of your T.W.U.A. Dues is allocated for a subscription to the Texas Water Utilities Journal.

Submit all dues to the T.W.U.A. Central Office: 1106 Clayton Lane, Suite 112 W, Austin, TX 78723-1093

For more information, call 888-367-8982 or 512-459-3124. Fax: 512-459-7124.

TEXAS WATER UTILITIES ASSOCIATION

9TH ANNUAL FAR WEST TEXAS REGIONAL SCHOOL FEBRUARY 7-9, 2012

PECOS COUNTY CIVIC CENTER, 1574 AIRPORT DR., FORT STOCKTON, TX

ACADEMIC OFFERINGS

WATER WASTEWATER WATER/WASTEWATER Basic Water Basic Wastewater Water Utilities Management Groundwater Production Wastewater Treatment Water Utilities Safety Special Topics (Pending TCEQ approval)

REGISTRATION FEES Pre-Registration Until January 31, 2012 TWUA Member Non-Member Internet Pre-Registration (credit card only – www.twua.org) $205 $260 Mail Pre-Registration (check or money order) $200 $255 On-Site Registration (no credit cards accepted) $210 $265 On-Site Registration begins at 7:30 a.m. on Tuesday, February 7, 2012. Course Schedule: Tuesday & Wednesday 8 am to 5 pm; Thursday 8 am to 12 noon Registration fees include course materials and refreshments. Lunch will not be provided.

HOTEL INFORMATION The Hampton Inn, 2271 W. I-20, has been designated as the host hotel. Rate: $99/single; $104/double. Contact them at (432) 336-9600 and use rate code “Water School” when making reservations. MAKE YOUR HOTEL RESERVATIONS EARLY!!

GOLF TOURNAMENT A Golf Tournament will be held at 12:00 noon on Monday, February 6 at the Desert Pines Golf Course. Cost is $60 per person which includes green fee, cart, and prizes.

REGISTRATION FORM

Name: _________________________________________ Social Security or TCEQ License # ________________ Address: __________________________________________City: __________________ State: _____ Zip:______ Daytime Phone: _______________________ Representing: ___________________________________________ Email Address: _______________________________________ Course Selection: _____________________________________ TWUA Member: ____Yes ____No Member of which TWUA District: __________________________________

Make checks payable to: Permian Basin Regional School Payment must accompany registration. No purchase orders accepted. No Refunds. Substitutions allowed. Mail registration and payment to: Permian Basin Regional School, P.O. Box 12604, Odessa, TX, 79768. **If you have any questions, please call Norma Clark at (432) 528-1608.


PES NEWS: Welcome to 2012 Pretreatment Program By Maurice Akech, Assistant Manager, Pretreatment Program Water Utilities Department , City of Dallas

Happy New Year to all pretreatment folks! I hope you all had a safe and enjoyable holiday season. If you are like me, you are probably determined to make a New Year’s resolu-tion and carry it out. The New Year resolutions make us take a new look at our lives every year and strive to be bet-ter. There are two questions that come to mind every Janu-ary, both of equal importance. The first is “What is my New Year’s resolution?” The second question is “What was my greatest accomplishment from last year?” While both can create some anxiety, they are critically important questions to think about as we begin 2012. Many will vow to lose extra pounds gained during the holiday, seek new careers and opportunities, or aim to become better pretreatment professionals.

As a pretreatment professional, apart from aiming to shed some pounds from the holiday feast and taking stock of last year’s accomplishments, my New Year resolutions are first to build a better partnership through Texas Water Utilities Association (TWUA) among the pretreatment programs to share knowledge and skills. Secondly, prepare and lay groundwork for new pretreatment regulations.

2011 may have been a good or challenging year for pretreatment programs. I can say that 2011 was a year of transition for many pretreatment programs in implement-ing the streamlining regulations. It has been a long winding road. The pretreatment programs were either preparing for or completing the streamlining regulations approval process. For those of you whose programs have been approved, congratulations for the successful transition. In 2012, I an-ticipate that many more programs will be approved to start implementing the new streamlining regulations.

In addition to pretreatment streamlining regulations, the Dental Amalgam Effluent Guideline, another proposed regu-lation, will have significant cost implications to pretreatment programs. EPA has been working on Dental Amalgam Rule Making and has proposed to release Effluent Guideline rule in fall of 2011 and finalize the proposed rule in fall of 2012. When this rule is finalized, it will have a major financial impact on the pretreatment programs. It will significantly increase the number of SIUs, requiring more resources at a time when many control authorities have a limited budget.

Control authorities increasingly have to deal with waste-water discharges from gas drilling and extraction from the Barnett Shale. Many gas wells have come up in urban areas releasing a significant amount of wastewater. These discharges are regulated under pretreatment regulations 40 CFR 403 and Part 435- Oil and Gas Extraction Point Source Category. At the last NACWA National Pretreatment and Pollution Prevention Workshop in St. Louis, Missouri, Marcus Zobrist, Chief, Industrial Branch, Water Permits Division, Office of Water said that EPA was working on Shale Gas Extraction NPDES Initiative and that additional guidance on NDPES permitting, pretreatment requirements and accep-tance of hauled waste were being contemplated.

The other important aspect in professional growth of the pretreatment personnel is a good training program. The 94th TWUA Annual School will be held starting March 4,, 2012 in Corpus Christi, Texas. The advanced pretreatment course will be offered which, at this time, is the only pretreatment course available since regional schools do not offer the course.

Although many cities have limited training budgets, I encour-age all pretreatment personnel, especially those the large pretreatment programs to attend so that they can share their knowledge with others and mentor pretreatment “newbies.” Being a newbie can be a challenging task in the pretreatment field and it requires several years of mentoring to be a good pretreatment professional.

My plan in 2012 is to implement my New Year resolutions! I look forward to meeting you at the TWUA Annual School. Happy New Year to all pretreatment professional! S


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In Cooperation with TEXAS WATER™, the Texas Water Utilities Association

5th ANNUAL PRE-COMPETITION DEMONSTRATION FOR THE

OPERATORS COMPETITIONS, featuring: TAWWA Pipe Tapping

WEAT Operations Challenge Events

This year, both TAWWA and WEAT are proud to have National Champions in their respective competitions. Having National Champions in these competitions is a testament to the hard work and dedication of the teams and the support of their utilities in training and practice. Part of the fun is being able to get together as comrades in the competitions. TWUA is proud to host this Pre-Competition Demonstration in support of these efforts to highlight the hard work of operations professionals. Please plan to come to the 94th Annual TWUA Annual School on March 5-7, 2012 at the American Bank Center in Corpus Christi, TX and visit the exhibit hall to see these champions and contenders from around the

state in action as they prepare for the 2012 competitions to be held at TEXAS WATER on April 10-13, 2012 in San Antonio, Texas. The Pre-Competition Demonstrations will be held as follows:

Monday, March 5, 2012, 1:00 pm to 4:00 pm

We have scheduled a demonstration for each competition during each hour as a part of the Exhibition for the Annual School. It will be a great time and a good practice run for all the teams competing later in the month, so please come out and support them!

_________________________________________________________________________________________________________________

TEXAS WATER and TWUA PRE COMPETITON DEMONTRATION

TAWWA PIPETAPPING www.tawwa.org WEAT OPERATIONS CHALLENGE EVENTS www.weat.org

*Team Registration Deadline: February 10, 2012

Team Name: _______________________________________________________________________________________________________

Utility: ____________________________________________________________________________________________________________

Address: ______________________________________________E-mail: address of primary contact: ________________________________

City/State/Zip: ______________________________________________________________________________________________________

Phone: ____________________________________ Fax: ____________________________________

TEAM MEMBERS:

Coach: ____________________________________

Member: ____________________________________ Member: ____________________________________

Member: ____________________________________ Member: ____________________________________

Please return form to: TWUA, 1106 Clayton Lane, Suite 112 West, Austin, Texas 78723 or email to: Angela Monroe at: [email protected] or Rhonda Harris at: [email protected]

Registration for the teams and coaches are all complimentary to enter the exhibit hall. This is a great opportunity to gain renewal hours, advance in knowledge or prepare for a higher level certification. We encourage the utilities to take advantage of Annual School. Registration forms and a list of classes are available on the website at www.twua.org. For more details of the competitions and rules contact Rhonda Harris at the e-mail above.

Texas Water Utilities Association Members

We would like to recognize and thank all the TWUA Association Members for their continued support throughout the year for the district meeting participation, TWUA Annual and regional school exhibi-tion and sponsorships. Most importantly thank you all for being apart of TWUA and this rewarding industry.

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Hosted by:

and

Monday, March 5th, 2012 @ 5:00 p.m Come join us for food, fellowship, fun or competitive shooting on two lighted fields!

Bring your own shot gun & Ammunition. They have Ammunition available to purchase.

We will be asking for a $5.00 donation for the V.M. Ehlers Foundation A Memorial Scholarship Foundation

Company Name: __________________________________________________________________________________________ Shooter: ___________________________________ Title: _______________________________________________________ Address: __________________________________________ Email Address: ________________________________________ City: ______________________________________ State: _________ Zip: ______________ Phone: ( ) ____________________________Fax :( ) __________________________

Location:

Please return all forms to: Corpus Christi Pistol & Rifle Club Environmental Improvements, Inc 2832 FM 763 Post Office Box 79266 Houston, TX 77279 Corpus Christi, TX 78415 Attn: Angela Boudreaux www.ccpistolrifleclub.com E-Mail: [email protected]

2nd Annual T.W.U.A Skeet Shooting Event


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Vacuum Regulators

IN THE NEWS: Most Bottled Waters Are Glorified Tap Water- Learn How to Hydrate the Healthy Way By Anthony Gucciardi, Health Activist and Wellness Researcher


Millions around the world purchase bottled water as a primary form of hydration. Many of these consumers are under the false impression that the bottled water they are consuming is safer than the toxin-laden tap water that is coming out of their household faucets. Unfortunately, bottled water is often just as bad, or even worse, than tap water in the United States and elsewhere. Research shows that this common misconception is the result of highly-effective mass advertising campaigns and marketing. Learn how to distin-guish between safe and unsafe drinking water. The typical cost of bottled water per gallon is around $3.79, while a typical cost of tap water is $0.002/gallon. Of course tap water is not a viable alternative to bottled water when it comes to improving one’s health, but why is bottled water so much more expensive when it is often times just as contaminated? For a 1900% markup over tap water, it would be expected that the bottled water would be of much higher quality and at least reasonably free of health-crushing contaminants. According to an extensive study conducted by the Environmental Working Group (EWG) 9 out of 10 of the best selling water brands fail to even identify the methods in which their products are filtered or purified. In fact, the com-panies fail to answer 3 important questions when it comes to the quality of their water: Where does the water come from? Is it purified? Have any tests found any contaminants in the water? Further research has attempted to answer these questions through independent studies, despite the lack of answers coming from the bottled water companies. Astoundingly, after reviewing the research, the Environmental Working Group recommends filtered tap water over any bottled water. The premium price tag on bottled water quite often means almost nothing. The study found that almost 50% of bottled water is municipal tap water. Other bottled water was found to be less regulated than tap water in terms of contaminants, and oftentimes more polluted with toxins than regular tap water. Another factor, aside from the shady lack of informa-tion coming from the industry regarding bottled water, is the presence of bisphenol A in plastic bottled water. Bisphenol A is a hormone-disrupting chemical linked to a number of nasty health conditions including cancer, obesity, and the development of feminine traits in males. Canada has even labeled bisphenol A as a toxic chemical after two years of debate and research on the subject. Found in nearly 91% of all canadians at the time of the ban, bisphenol A is pres-ent in the majority of water bottles. Experts may argue that the presence of bisphenol A alone would make drinking any bottled water an immediate threat to your health, leaving the debate in the dust. Since bottled water and tap water are both so destructive to one’s health, what is the best kind of water to drink?

Filtered water is the best option both economically and in terms of health. While the initial cost of a high quality water filter may exceed the price of a month’s supply of bottled water, you are saving both your body and your wallet in the long run. With high quality filters, only purchasing replace-ment cartridges will be necessary after the initial purchase, which are oftentimes fairly cheap. It is important to note that when filtering tap water, reverse osmosis is a preferred method in removing toxic substances such as fluoride and heavy metals. With a reverse osmosis filter, however, comes another problem.

Reverse osmosis filters remove everything from the water, even natural minerals and nutrients. The water, once con-sumed, will be looking to leech back these minerals from your body to maintain its state. Adding certain minerals to the water, or even apple cider vinegar, is effective in restoring the natural nutrients back into the water. A mineral filter may also be an option in restoring water stability. No matter what the choice, stay away from bisphenol A-laced bottled water and especially toxic tap water. S

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LICENSES ISSUED: OCTOBER 2011

WATER OPERATOR CLASS A GOODE, DELORES A HANSEN, LEONARD A SMITH, RONALD WATSON, GARY DON CLASS D BAECHLER, BILLY JOE BAILEY, DAVID A SR BEARDEN, JACK E BICKHAM, DANIEL W BOLENBARR, SHAWN E BOYLE, KENNY R BRISTER, GREG W BRYAN, PAUL W CAVAZOS, ADAM A JR CLOUGH, RONALD E III COPENHAVER, RODNEY CRAWFORD, JEROD D CRAWFORD, MATT J CRUMP, LARRY W JR DE LEON, JOSE A DE LOS SANTOS, NOEL DIXON, JEFFREY M DOTY, DAVID K DOUGLAS, RON L ENSEY, DONNIE C FIKES, CHRIS H FLEMING, JASON W FUENTES, MANRIQUE FULTZ, LONNIE A GALICIA, GERBER M GARRARD, CHARLES L GARRIS, NATHAN S GIFFORD, KENNETH E III GLOVER, DANIEL D GONZALES, JOE M GONZALEZ, JOSE A GOODMAN, ROBERT A GRAY, WILLIAM R JR GRIFFIS, LEE A GUMBS, CALVIN T HARDEBECK, MATTHEW HELMBOLD, DAMIAN J HENDERSON, JUSTYN HEPLER, JAMES E HINOJOSA, ARMANDO HOOD, PAMELA S HUNDLEY, GARY M HUNTER, LOUIS H KITE, PAUL J KRUEGER, BRUCE B LUCE, DAVID C LUNA, SERGIO A MARTINEZ, JESSIE MARTY, JOHN E MEDRANO, ENRIQUE MOLINA, SAUL C MONTELONGO, ROBERTO MOORE, JOSEPH L NEHILA, HEATHER F

WATER OPERATOR CLASS A GOODE, DELORES A HANSEN, LEONARD A SMITH, RONALD WATSON, GARY DON CLASS D BAECHLER, BILLY JOE BAILEY, DAVID A SR BEARDEN, JACK E BICKHAM, DANIEL W BOLENBARR, SHAWN E BOYLE, KENNY R BRISTER, GREG W BRYAN, PAUL W CAVAZOS, ADAM A JR CLOUGH, RONALD E III COPENHAVER, RODNEY CRAWFORD, JEROD D CRAWFORD, MATT J CRUMP, LARRY W JR DE LEON, JOSE A DE LOS SANTOS, NOEL DIXON, JEFFREY M DOTY, DAVID K DOUGLAS, RON L ENSEY, DONNIE C FIKES, CHRIS H FLEMING, JASON W FUENTES, MANRIQUE FULTZ, LONNIE A GALICIA, GERBER M GARRARD, CHARLES L GARRIS, NATHAN S GIFFORD, KENNETH E III GLOVER, DANIEL D GONZALES, JOE M GONZALEZ, JOSE A GOODMAN, ROBERT A GRAY, WILLIAM R JR GRIFFIS, LEE A GUMBS, CALVIN T HARDEBECK, MATTHEW HELMBOLD, DAMIAN J HENDERSON, JUSTYN HEPLER, JAMES E HINOJOSA, ARMANDO HOOD, PAMELA S HUNDLEY, GARY M HUNTER, LOUIS H KITE, PAUL J KRUEGER, BRUCE B LUCE, DAVID C LUNA, SERGIO A MARTINEZ, JESSIE MARTY, JOHN E MEDRANO, ENRIQUE MOLINA, SAUL C MONTELONGO, ROBERTO MOORE, JOSEPH L NEHILA, HEATHER F NELSON, JAMES M NICKERSON, CHRISTIAN NOLASCO, OLMAN E OPSAHL, BRUCE J OWENS, FREDERICK M PACHA, BRENT J PADGETT, CHRISTOPHER PADILLA, DANIEL PALMERO, AARON A PARK, RUSTY M RAMOS, JOSE L JR REAM, ALISON B REDWINE, DARLA M RHOTON, BOBBY V RICHARDSON, DARRYL ROBINSON, DEWAYNE A RODRIGUEZ, JOSE D RODRIGUEZ, REINALDO ROSE, ADRIAN C RUTHERFORD, GARLAND SANCHEZ, ORLANDO SHIRLEY, WILLIAM H SOLIMAN, MOSTAFA SOLIS, MARK SOTO, JESUS SWANSON, STEPHEN T TARPLEY, ROBERT S TEETER, RAYMOND J THEIS, ALVIN W IV THOMAS, RICHARD L JR THOMASSON, JUSTIN P TORRES, JEFFREY A TRAN, CAPTAIN TURNER, CONSTANCE VANZANDT, JEREMIAH R WALLACE, WESLEY W WARREN, JASON W WILLIAMS, ANDREW L WATER DIST CLASS B CUDE, BILLY V HOLDEN, TERRY CLASS C BAMBURG, JERRY BOYLE, KENNY R CATES, BILLY J COX, JOHN G JR DAVIS, DEBRA C ELLIOTT, BRANDON FUENTES, ESTEBAN GAMEZ, RAUL HADLEY, TERRY D HANKINS, VINCENT HERNDON, CHRIS M HOCKETT, RANDY L HUBBARD, MICHAEL HUNT, ANDREW W JORDAN, BILLY R LIM, SHEW C PE LINDNER, CARL R MORGAN, STEVON OLIVA, GEORGE B OLSON, KEVIN R PE PEREA, ANTHONY J RIGGS, CHAD A SR RUDD, JASON B RUIZ, ANTHONY G SILVAS, JOSEPH A SMITH, PAUL E SOULE, LOUIS J TOWNSEND, ANTHONY

WATER DIST CLASS B CUDE, BILLY V HOLDEN, TERRY CLASS C BAMBURG, JERRY BOYLE, KENNY R CATES, BILLY J COX, JOHN G JR DAVIS, DEBRA C ELLIOTT, BRANDON FUENTES, ESTEBAN GAMEZ, RAUL HADLEY, TERRY D HANKINS, VINCENT HERNDON, CHRIS M HOCKETT, RANDY L HUBBARD, MICHAEL HUNT, ANDREW W JORDAN, BILLY R LIM, SHEW C PE LINDNER, CARL R MORGAN, STEVON OLIVA, GEORGE B OLSON, KEVIN R PE PEREA, ANTHONY J RIGGS, CHAD A SR RUDD, JASON B RUIZ, ANTHONY G SILVAS, JOSEPH A SMITH, PAUL E SOULE, LOUIS J TOWNSEND, ANTHONY

GROUND WATER TREATMENT CLASS B DAUGHTRY, JESSE ERNEST, JEFF M GOOD, CARLTON R HERRADA, FRANKLIN OLIVARES, DAVID RAMOS, AARON JR SWEETMAN, DON L THRELKELD, LAWRENCE YOUNG, CHARLES H CLASS C AGUILERA, JOSE M ALVEAR, ROBERT R BAIRD, KENNETH A BAKER, RONALD R BEAVERS, DAVID L GOMEZ, JULIAN R HUGHES, MARC M MARTIN, BILLY B MARTIN, KEVIN T MEADOR, CHARLES RIZER, WILLIAM SALAS, TONY WOODRUFF, ALFRED SURFACE WATER TREATMENT CLASS B BARBERENA, WENCESLAO HOLDEN, JAMIE E JEFF, SHANE D MITCHELL, DAVID H PENA, JUAN G WELCH, JERRY L CLASS C ACOSTA, MARCO COOPER, RICHARD COXE, ROGER S DAVIS, JAKE J HANCOCK, BRENT R JOHNSON, MATTHEW KELLEY, COREY D LEE, PATRICK T MATTHEWS, WILLIAM NEAL, CHAD W NEWELL, THOMAS J RODRIGUEZ, GREGORY SCOTT, CHARLES V TRIPP, WILLIAM M YOUNG, TONY Y

SURFACE WATER TREATMENT CLASS B BARBERENA, WENCESLAO HOLDEN, JAMIE E JEFF, SHANE D MITCHELL, DAVID H PENA, JUAN G WELCH, JERRY L CLASS C ACOSTA, MARCO COOPER, RICHARD COXE, ROGER S DAVIS, JAKE J HANCOCK, BRENT R JOHNSON, MATTHEW KELLEY, COREY D LEE, PATRICK T MATTHEWS, WILLIAM NEAL, CHAD W NEWELL, THOMAS J RODRIGUEZ, GREGORY SCOTT, CHARLES V TRIPP, WILLIAM M YOUNG, TONY Y

WASTEWATER COLLECTION CLASS I ALLEN, ANTHONY J BECERRA, CARLOS V CATALAN, LIONEL CORONADO, BOBBY P DANIELSON, TRACY W HATHCOCK, BRANDON LOPEZ, DONATO MARTINEZ, FERNANDO OWENS, FREDERICK M STOGNER, GAYLON D CLASS II BROWN, JOSHUA D CAVAZOS, ERIC C DORMINY, ELIJAH J FRANCO, SATURNINO FUENTES, ESTEBAN GARCIA, JAIME E HAMAR, CODY D HUITRON, JUAN J KOLB, JAMES H PAREDEZ, DANIEL THERIOT, LARRY D TURNER, ANDRE D WITTE, POLLY A CLASS III INGRAM, ERICK L JOHNSON, NICOLAS MAJOR, MICHAEL A NEVAREZ, MARIO J PADILLA, RICK C PRICE, JEFF N SMITHWICK, BRAULIO WAITS, ANDREW L

WASTEWATER TREATMENT CLASS A RICHMOND, JOHN CLASS B APODACA, ALFONSO BOYD, RANDY W BRADLEY, TIMOTHY BURROUGH, JAMES ENGLUND, CHRIS HOPWOOD, TIM W HUGGINS, MARK E JEFF, SHANE D LOZOYA, FRANCISCO LYNN, PATRICK S NAVA, MIGUEL OGDEN, DANIEL PAUL, DUSTIN M RAMIREZ, JAVIER RODRIGUEZ, FRANCISCO WILDE, NATHAN A CLASS C ADAMS, KELTON D BROWN, SANDRA K CHAVEZ, CONRADO CRAVEN, LESLIE G DANIEL, ROYCE G DELAROSA, JASON E DIAZ, TOMAS E DRAKE, EDWARD J ELLER, ARTHUR W FITCH, JOHN T GARZA, MICHAEL P GORDILLO, MARTY A JOHNSON, RONNIE D JUTTAN, DALIAH M LEJUNE, STEPHEN B LOY, JOHN W MOORE, ANDREW F MOORE, RICKEY W MOUTON, JOSEPH MUDEKUNYE, JOSEPH PATINO, ADAM RAMIREZ, ISRAEL RUSSELL, RICHARD

SLABACK, DWIGHT SMART, SCOTT E SMITH, DANNY D SMITH, TRAVIS C SORIA, ISAAC C VACA, SIDRIONO WILLIAMS, CURTIS CLASS D ACEVES, LUIS C ADAMS, RANDY D ARRIAGA, ISRAEL CAMPBELL, DAVID E CARR, RICHARD W COYLE, JAMES E III FRANCHINA, KEVIN HANER, DOYLE A HERNANDEZ, ROBERT HESTER, LEISA C HOLDER, JEAN C HOLMES, JOHN J JONES, PAUL D LACROIX, ERIC S LEBLANC, RENNALD LOPEZ, XAVIER V LUCERO, ANTHONY MANRY, ZACHARY MARTIN, LARRY W MAXEDON, DUSTIN MELTON, DENNIS R MENDOZA, ARTURO MOSMEYER, SANDRA MURPHY, WILLIAM D MURRILE, TYLER S PRIETO, LEROY M PRUSKI, ROGER E SCAMP, MICHAEL R STAFFORD, JACOB T THWEATT, JUSTIN K WELLBORN, JONATHAN ZUNIGA, ALEJANDRO

Licenses Issued: September BACKFLOW PREVENTION ASSEMBLY TESTER ADAMS, RICKY ARISPE, JOHN A AYRES, WILLIAM R BROESKE, JOSHUA BULLARD, RALPH CARNEY, MICHAEL CHAPA, EZEQUIEL CRAWFORD, JON E CULWELL, CODY C DAUZAT, BRUCE D DAVIS, LARRY J DAVIS, STEVE S DE LA ZERDA, DWAYNE DILDY, JASON E FACIO, MICHAEL FAIN, BRANDON J FITZGERALD, BRYAN S FLIPPO, DONALD A FLORES, JESSE JR GARCIA, JAIME GLOVER, JAMES F GOMEZ, MARIO A JR GONZALES, ROLAND J HAMILTON, BRANDON S HAMMONTREE, NATHANIEL HERNANDEZ, DAVID IGUESS, RONALD D JOHNSON, MAKENZIE R KELLEY, CHET B KLEIN, DAN J KLEYMANN, DAVID W KMIEC, JARRETT M LITTLETON, SEAN K LONGMIRE, CASEY C LONGMIRE, STEVE LOREN MARQUEZ, RAUL MCCALL, PATRICK MENDEZ, ADRIAN J MONTOYA, HERNANDO MOORE, DARWIN MORRIS, WAYNE F MUNCY, CLINTON J MUNOZ, JOSE NICHOLSON, WALTER PARNELL, JEFFREY D RICHMOND, WILLIAM RIVERA, JOHN C SR RODRIGUEZ, JUAN D SANFORD, KIRK B SHIPLET, BRANDEN S SMITH, CYNDI L THOMAS, PATRICK S TILLERY, KRISTI K TORRES, RENE VILLANUEVA, ADOLPH WALL, DANIEL C WALLACE, RUSSELL L

Licenses Issued: September BACKFLOW PREVENTION ASSEMBLY TESTER ADAMS, RICKY ARISPE, JOHN A AYRES, WILLIAM R BROESKE, JOSHUA BULLARD, RALPH CARNEY, MICHAEL CHAPA, EZEQUIEL CRAWFORD, JON E CULWELL, CODY C DAUZAT, BRUCE D DAVIS, LARRY J DAVIS, STEVE S DE LA ZERDA, DWAYNE DILDY, JASON E FACIO, MICHAEL FAIN, BRANDON J FITZGERALD, BRYAN S FLIPPO, DONALD A FLORES, JESSE JR GARCIA, JAIME GLOVER, JAMES F GOMEZ, MARIO A JR GONZALES, ROLAND J HAMILTON, BRANDON S HAMMONTREE, NATHANIEL HERNANDEZ, DAVID IGUESS, RONALD D JOHNSON, MAKENZIE R KELLEY, CHET B KLEIN, DAN J KLEYMANN, DAVID W KMIEC, JARRETT M LITTLETON, SEAN K LONGMIRE, CASEY C LONGMIRE, STEVE LOREN MARQUEZ, RAUL MCCALL, PATRICK MENDEZ, ADRIAN J MONTOYA, HERNANDO MOORE, DARWIN MORRIS, WAYNE F MUNCY, CLINTON J MUNOZ, JOSE NICHOLSON, WALTER PARNELL, JEFFREY D RICHMOND, WILLIAM RIVERA, JOHN C SR RODRIGUEZ, JUAN D SANFORD, KIRK B SHIPLET, BRANDEN S SMITH, CYNDI L THOMAS, PATRICK S TILLERY, KRISTI K TORRES, RENE VILLANUEVA, ADOLPH WALL, DANIEL C WALLACE, RUSSELL L


SLABACK, DWIGHT SMART, SCOTT E SMITH, DANNY D SMITH, TRAVIS C SORIA, ISAAC C VACA, SIDRIONO WILLIAMS, CURTIS CLASS D ACEVES, LUIS C ADAMS, RANDY D ARRIAGA, ISRAEL CAMPBELL, DAVID E CARR, RICHARD W COYLE, JAMES E III FRANCHINA, KEVIN HANER, DOYLE A HERNANDEZ, ROBERT HESTER, LEISA C HOLDER, JEAN C HOLMES, JOHN J JONES, PAUL D LACROIX, ERIC S LEBLANC, RENNALD LOPEZ, XAVIER V LUCERO, ANTHONY MANRY, ZACHARY MARTIN, LARRY W MAXEDON, DUSTIN MELTON, DENNIS R MENDOZA, ARTURO MOSMEYER, SANDRA MURPHY, WILLIAM D MURRILE, TYLER S PRIETO, LEROY M PRUSKI, ROGER E SCAMP, MICHAEL R STAFFORD, JACOB T THWEATT, JUSTIN K WELLBORN, JONATHAN ZUNIGA, ALEJANDRO

BACKFLOW PREVENTION ASSEMBLY TESTER ACUNA, FRANCISCO ALDAZ, RUBEN ARRAS, RODRIGO BODE, MICHAEL D BRALY, ROBERT F BREEN, JAMES R JR BREWER, COLTEN S BRINK, JOSEPH A CHAVEZ, JEFFREY L CLARK, DENNIS S COMPTON, KENNETH W DUCHOUQUETTE, THOMAS EBNER, JEFFREY W ECKERT, KYLE L EDGETT, WILLIAM L ESCOBAR, JOHNNY L EVANS, DAVID L FERNANDEZ, JUAN P SR GARRETT, ROBERT E GARZA, RENE JR GLASS, FRANK G GONZALES, JUAN D GOSNEY, DANIEL L GRIFFIN, SHERMAN P GRISHAM, JONATHAN GUPTIN, JESSE J III HALL, CHARLES HARMS, BRANDON W HATCHER, CHARLIE D HERNANDEZ, JUAN J HILL, MICHAEL F HOERIG, JASON L HUNT, LARRY M JOHNS, MICHAEL KEBODEAUX, KIRK L KILLINGSWORTH, TONY KIRKING, BILLIE J LEGG, RICKY D LINDSEY, JONATHAN L MARTINEZ, LIONEL F MATTHEWS, JASON D MCDONALD, DUNCAN MIRANDA, NATHAN MONTOYA, LEE S MOORE, BRANDN W MORRIS, PATRICK W ORMS, RANDY L PANNELL, WILL C PEDRAZA, RICKY J PEREZ, JESUS PICKETT, CAREY R PICKETT, ROY RAMOS, MARCUS J REITER, GARY W RHEA, DANIEL W RODRIGUEZ, JOSE M SANCHEZ, ARTURO M SCHNEIDER, KENNETH SHELLENBERGER, BRYAN SHREINER, JEFF L

BACKFLOW PREVENTION ASSEMBLY TESTER ACUNA, FRANCISCO ALDAZ, RUBEN ARRAS, RODRIGO BODE, MICHAEL D BRALY, ROBERT F BREEN, JAMES R JR BREWER, COLTEN S BRINK, JOSEPH A CHAVEZ, JEFFREY L CLARK, DENNIS S COMPTON, KENNETH W DUCHOUQUETTE, THOMAS EBNER, JEFFREY W ECKERT, KYLE L EDGETT, WILLIAM L ESCOBAR, JOHNNY L EVANS, DAVID L FERNANDEZ, JUAN P SR GARRETT, ROBERT E GARZA, RENE JR GLASS, FRANK G GONZALES, JUAN D GOSNEY, DANIEL L GRIFFIN, SHERMAN P GRISHAM, JONATHAN GUPTIN, JESSE J III HALL, CHARLES HARMS, BRANDON W HATCHER, CHARLIE D HERNANDEZ, JUAN J HILL, MICHAEL F HOERIG, JASON L HUNT, LARRY M JOHNS, MICHAEL KEBODEAUX, KIRK L KILLINGSWORTH, TONY KIRKING, BILLIE J LEGG, RICKY D LINDSEY, JONATHAN L MARTINEZ, LIONEL F MATTHEWS, JASON D MCDONALD, DUNCAN MIRANDA, NATHAN MONTOYA, LEE S MOORE, BRANDN W MORRIS, PATRICK W ORMS, RANDY L PANNELL, WILL C PEDRAZA, RICKY J PEREZ, JESUS PICKETT, CAREY R PICKETT, ROY RAMOS, MARCUS J REITER, GARY W RHEA, DANIEL W RODRIGUEZ, JOSE M SANCHEZ, ARTURO M SCHNEIDER, KENNETH SHELLENBERGER, BRYAN SHREINER, JEFF L SMITH, CASEY L SMITH, DERRICK S SUGG, EDWARD L SULLIVAN, PATRICK J TIMMERMAN, STEVEN TORRES, GEORGE A TOWLES, TYLER L VELASCO, CHRISTOVAL VICK, DONALD R VILLARREAL, FIDENCIO WEST, BLAKE L WHITEAKER, DAVID L WILDENHAUS, CRETORIA WYNN, JACKIE K YOUNG, MICHAEL P II YRLAS, ERNESTO CUSTOMER SERVICE INSPECTOR BOARD, JOSHUA D BOETTNER, DAVID L CASBURN, DEAN FOSTER, ANDRE FUENTES, ESTEBAN GARZA, LUPE JR HICKS, JONATHAN D HOLDSAMBECK, SHAUN KEEL, JOSEPH R MARTINEZ, JOSE A ROCHA, JOSEPH E RODRIGUEZ, ARMANDO SANCHEZ, MIGUEL A WITTE, POLLY A

SMITH, CASEY L SMITH, DERRICK S SUGG, EDWARD L SULLIVAN, PATRICK J TIMMERMAN, STEVEN TORRES, GEORGE A TOWLES, TYLER L VELASCO, CHRISTOVAL VICK, DONALD R VILLARREAL, FIDENCIO WEST, BLAKE L WHITEAKER, DAVID L WILDENHAUS, CRETORIA WYNN, JACKIE K YOUNG, MICHAEL P II YRLAS, ERNESTO CUSTOMER SERVICE INSPECTOR BOARD, JOSHUA D BOETTNER, DAVID L CASBURN, DEAN FOSTER, ANDRE FUENTES, ESTEBAN GARZA, LUPE JR HICKS, JONATHAN D HOLDSAMBECK, SHAUN KEEL, JOSEPH R MARTINEZ, JOSE A ROCHA, JOSEPH E RODRIGUEZ, ARMANDO SANCHEZ, MIGUEL A WITTE, POLLY A

We are your Hydro Instruments distributor in the Central and West Texas area

PMB 316 402 A West Palm Valley Round Rock TX 78664 512.225.4813 Carey 512.671.3176 fax [email protected]

“Chemical Feed for Tomorrow’s Water”

•Chlorination •Sales •Preventative Maintenance •Calibrations •Service Calls •Repairs •Design •Installation •Training •Custom Fabrications •Consultations •24/7 Emergency Calls Visit our website at: www.chemequipwater.com


TWUA Employment Classified ADS:

FIELD SUPERINTENDENT/

PROJECT MANAGER North Houston Suburb

Field Superintendent to manage crew with repairs, installation and maintenance of the water, sanitary sewer and drainage fa-cilities. Must possess or be able to obtain TCEQ Class B Water Distribution Operator License,

PUMP & MOTOR TECHNICIAN

Cedar Park

The Field Operations division is seeking qualified applicants for the position of Pump & Motor Controls Technician to perform duties essential to operate and maintain the city’s utility systems. Responsibilities include perform-ing preventive maintenance and repairs to lift station pumps and motor controls in the water distri-bution and wastewater collection systems. Class C Water Distribu-tion Operator’s License issued by the Texas Environmental Quality OR a Class II Wastewater Col-lection Operator’s License issued by the TCEQ. Minimum qualifica-

tions also include high school graduation, or GED, 2yrs exp. in water utilities. For more informa-tion visit: www.cedarparktx.us Fax resume and salary require-ments to: (512)401-5251 Email resume and salary requirements to: [email protected]

Class III Wastewater Collection Operator License, Customer Service Inspection License. Ten years minimum experience in maintenance, repair and op-eration of water distribution and wastewater collection systems at least 3 years in a supervisory capacity. Salary: $60,000 +. Fax resume and salary re-quirements to Sheila Rusk: (281)465-4278 Email resume and salary requirements to: [email protected]

CLASS C WATER OPERATOR Trinity, Texas

Trinity Rural Water Supply Cor-poration (TRWSC) 3841 FM356

Trinity, Texas 75862. TRWSC is searching for a “C” Ground Water” operator. “CDL preferred.” The position is primarily 7a.m.-4p.m. Monday thru Friday with weekend and after hours call duty. TRWSC has a generous benefit package that includes paid holidays, retirement, sick /vacation, and employee health and dental insurance. Must pos-sess Class “C” water certificate and salary is dependent on level of certification and experience. For additional info please con-tact Larry Hill @ 936-594-2192 or [email protected]. You can fax resume and salary requirements to 936-594-8491 or email to the above address or [email protected].

Water, Agua, L’eau, Wasser, Acqua, Água .In any language, Flowserve is the proven leader.

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With a global footprint spanning 55 countries, Flowserve is a proven, trusted partner providing

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needed. And with over 46 years experience and fi ve Texas locations, Smith Pump partners

with Flowserve to provide the combined benefi ts of vast expertise, product breadth

and offerings for every essential water resource pumping requirement throughout the state.

Well-respected product brands, unmatched product portfolio and experienced associates

make it easy to specify Flowserve pumps with confi dence...in any language.

For more information contact Smith Pump Company at www.smithpump.com or visit http://water.flowserve.com.

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SFor Help Call Our Toll Free Hotline: (888)367-8982 or Visit our website for

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January Journal 2012