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January 25, 2019

January 25, 2019€¦ · Why PMO’s Fail 1. Mismanaged and Unrealistic Stakeholder Expectations 2. Lack of Senior Level Support 3. Poorly Defined Benefits and Value Definitions,

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Page 1: January 25, 2019€¦ · Why PMO’s Fail 1. Mismanaged and Unrealistic Stakeholder Expectations 2. Lack of Senior Level Support 3. Poorly Defined Benefits and Value Definitions,

January 25, 2019

Page 2: January 25, 2019€¦ · Why PMO’s Fail 1. Mismanaged and Unrealistic Stakeholder Expectations 2. Lack of Senior Level Support 3. Poorly Defined Benefits and Value Definitions,

§ Project Management and PMO Advocate

§ THE PMO SQUAD, Founder & CEO

§ Judge 2019 PMO Global Awards

§ Project Management Office Hours Radio Show & Podcast, Host

§ Veterans Project Management Mentoring Program, Founder & Partner

§ PMI Volunteer

§ PMI Presenter

§ PMI Sponsor

§ SIM AZ Board Member

§ 20+ Years Project Management Experience

“PMO Joe”

Page 3: January 25, 2019€¦ · Why PMO’s Fail 1. Mismanaged and Unrealistic Stakeholder Expectations 2. Lack of Senior Level Support 3. Poorly Defined Benefits and Value Definitions,
Page 4: January 25, 2019€¦ · Why PMO’s Fail 1. Mismanaged and Unrealistic Stakeholder Expectations 2. Lack of Senior Level Support 3. Poorly Defined Benefits and Value Definitions,

A PMO without Purpose manages Projects and Resources, but a Purpose Driven PMO empowers People to deliver Results.

Purpose is the key ingredient igniting an impactful and sustainable PMO culture.

Page 5: January 25, 2019€¦ · Why PMO’s Fail 1. Mismanaged and Unrealistic Stakeholder Expectations 2. Lack of Senior Level Support 3. Poorly Defined Benefits and Value Definitions,
Page 6: January 25, 2019€¦ · Why PMO’s Fail 1. Mismanaged and Unrealistic Stakeholder Expectations 2. Lack of Senior Level Support 3. Poorly Defined Benefits and Value Definitions,
Page 7: January 25, 2019€¦ · Why PMO’s Fail 1. Mismanaged and Unrealistic Stakeholder Expectations 2. Lack of Senior Level Support 3. Poorly Defined Benefits and Value Definitions,
Page 8: January 25, 2019€¦ · Why PMO’s Fail 1. Mismanaged and Unrealistic Stakeholder Expectations 2. Lack of Senior Level Support 3. Poorly Defined Benefits and Value Definitions,
Page 9: January 25, 2019€¦ · Why PMO’s Fail 1. Mismanaged and Unrealistic Stakeholder Expectations 2. Lack of Senior Level Support 3. Poorly Defined Benefits and Value Definitions,

The prime role of leadership is to mobilize people and organizations towards a purpose that enhances the experience of life.

People with a clear sense of purpose experience life in a more fulfilling way. Organizations with a clear purpose exponentially outperform the rest.

What is the purpose of your life? What is the purpose of your organization? And how will you transform it into a strategy? - Michael Kouly

Page 10: January 25, 2019€¦ · Why PMO’s Fail 1. Mismanaged and Unrealistic Stakeholder Expectations 2. Lack of Senior Level Support 3. Poorly Defined Benefits and Value Definitions,
Page 11: January 25, 2019€¦ · Why PMO’s Fail 1. Mismanaged and Unrealistic Stakeholder Expectations 2. Lack of Senior Level Support 3. Poorly Defined Benefits and Value Definitions,
Page 12: January 25, 2019€¦ · Why PMO’s Fail 1. Mismanaged and Unrealistic Stakeholder Expectations 2. Lack of Senior Level Support 3. Poorly Defined Benefits and Value Definitions,

Fewer than 20% of leaders have a strong sense of their own individual purpose. Even fewer can distill their purpose into a concrete statement.

Just as problematic, hardly any of them have a clear plan for translating purpose into action. As a result, they limit their aspirations and often fail to achieve their most ambitious professional and personal goals.

Page 13: January 25, 2019€¦ · Why PMO’s Fail 1. Mismanaged and Unrealistic Stakeholder Expectations 2. Lack of Senior Level Support 3. Poorly Defined Benefits and Value Definitions,
Page 14: January 25, 2019€¦ · Why PMO’s Fail 1. Mismanaged and Unrealistic Stakeholder Expectations 2. Lack of Senior Level Support 3. Poorly Defined Benefits and Value Definitions,

Purpose

PMO Alignment to Organizational Strategy• Defined in collaboration with Executives• Defines PMO Objectives• Defines PMO Value Measures• Defines PMO Authority

Team Empowerment• Purpose Documented and Displayed• Reviewed Frequently with PMO team• Results driven by People• Success is Rewarded

Page 15: January 25, 2019€¦ · Why PMO’s Fail 1. Mismanaged and Unrealistic Stakeholder Expectations 2. Lack of Senior Level Support 3. Poorly Defined Benefits and Value Definitions,

Why PMO’s Fail1. Mismanaged and Unrealistic Stakeholder Expectations 2. Lack of Senior Level Support 3. Poorly Defined Benefits and Value Definitions, Measurements and Realization 4. Self-serving PMOs 5. Not Providing Real Support6. Poor Capacity Management and Organizational Alignment 7. Establishing a PMO for the Wrong Reasons 8. Doing More With Less

9. Inexperienced Project Managers 10. Inexperienced PMO Staff

11. Poor Resource Management 12. Lack of Communication, People Skills, Leadership, and Interpersonal Skills Management

Schibi, O. (2013). Why PMOs do not deliver to their potential. Paper presented at PMI® Global Congress 2013—North America, New Orleans, LA. Newtown Square, PA: Project Management Institute.

Page 16: January 25, 2019€¦ · Why PMO’s Fail 1. Mismanaged and Unrealistic Stakeholder Expectations 2. Lack of Senior Level Support 3. Poorly Defined Benefits and Value Definitions,
Page 17: January 25, 2019€¦ · Why PMO’s Fail 1. Mismanaged and Unrealistic Stakeholder Expectations 2. Lack of Senior Level Support 3. Poorly Defined Benefits and Value Definitions,

Measure

PMO Performance to Purpose• Recurring review with Executives• Purpose driven not project driven• Value Surplus vs Deficit

Team Performance to Purpose• Purpose driven not project driven• Reviewed Frequently with PMO team• Success is Rewarded

Page 18: January 25, 2019€¦ · Why PMO’s Fail 1. Mismanaged and Unrealistic Stakeholder Expectations 2. Lack of Senior Level Support 3. Poorly Defined Benefits and Value Definitions,

0

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2011 2012 2013 2014 2015 2016 2017 2018

Pulse of the Profession Data 2011 - 2018

Met Goals Within Budget On Time Scope Creep Budget Lost Deemed Failures

Page 19: January 25, 2019€¦ · Why PMO’s Fail 1. Mismanaged and Unrealistic Stakeholder Expectations 2. Lack of Senior Level Support 3. Poorly Defined Benefits and Value Definitions,

Typical PMO Dashboard

A PMO without Purpose manages Projects and Resources, but a PMO with Purpose empowers People

to deliver Results.

Page 20: January 25, 2019€¦ · Why PMO’s Fail 1. Mismanaged and Unrealistic Stakeholder Expectations 2. Lack of Senior Level Support 3. Poorly Defined Benefits and Value Definitions,
Page 21: January 25, 2019€¦ · Why PMO’s Fail 1. Mismanaged and Unrealistic Stakeholder Expectations 2. Lack of Senior Level Support 3. Poorly Defined Benefits and Value Definitions,

Optimize

PMO Optimization• Purpose reviewed regularly with Executives• Optimization Plan defined • Continuous Improvement

Team Optimization• Do we have the proper People?• Do we have the proper Training?• Collaborative & Empowerment• Continuous Improvement

Page 22: January 25, 2019€¦ · Why PMO’s Fail 1. Mismanaged and Unrealistic Stakeholder Expectations 2. Lack of Senior Level Support 3. Poorly Defined Benefits and Value Definitions,
Page 23: January 25, 2019€¦ · Why PMO’s Fail 1. Mismanaged and Unrealistic Stakeholder Expectations 2. Lack of Senior Level Support 3. Poorly Defined Benefits and Value Definitions,
Page 24: January 25, 2019€¦ · Why PMO’s Fail 1. Mismanaged and Unrealistic Stakeholder Expectations 2. Lack of Senior Level Support 3. Poorly Defined Benefits and Value Definitions,

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