This is to certify that

Printed on 11 September 2015

Has achieved the

Effective from

10 Sep 2015

Registration number

Certificate number

GR757018419MP

MARCO PAZZI

9980044020996883

Constantinos Kesentes

PEOPLECERT Group

General Manager

Panorea Theleriti

PEOPLECERT Group

Certification Qualifier

ITIL® Intermediate Certificate in IT Operational

Support and Analysis

AXELOS, the AXELOS logo, the AXELOS swirl logo, ITIL, PRINCE2, MSP, M_o_R, P3M3, P3O, MoP and MoV are registered

trade marks of AXELOS Limited. PRINCE2 Agile and RESILIA are trade marks of AXELOS Limited.

The terms governing the issue of this certificate and its validity can be confirmed via www.peoplecert.org.