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IT Task Force Report for Arena 1. May 14, 2009. IT Overview - Total System. Total UMS & Campuses IT FY09 Budget. Summary Total $25.7M gross expenditures UMS 47% Campuses IT 41% Depts./schools 12% 4% of UMS Budget ($651M) Compared to higher education 4.7%-5.3%* - PowerPoint PPT Presentation
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IT TASK FORCE REPORT FOR ARENA 1May 14, 2009
2
IT OVERVIEW - TOTAL SYSTEM
3
TOTAL UMS & CAMPUSES IT FY09 BUDGETSummary
Total $25.7M gross expenditures UMS 47% Campuses IT 41% Depts./schools 12%
4% of UMS Budget ($651M) Compared to higher education 4.7%-5.3%*
Headcount (positions) 231 IT manages 189 Dept/school managed 42 (UM-33)
*Educause Core Data Survey 2007
4
FY2009 IT GROSS BASE EXPENSE BUDGET
IT ManagedDept/School
Managed TotalRetail
Operations
SWS $10,733,303 $0 $10,733,303 $0
UM 3,514,708 2,002,946 5,517,654 5,810,000
UMA 1,303,938 303,352 1,607,290 0
UMF 1,254,036 90,216 1,344,252 0
UMFK 526,193 0 526,193 0
UMM 255,477 0 255,477 0
UMPI 697,790 193,296 891,086 0
USM 4,438,046 352,778 4,790,824 1,503,546
TOTAL $22,723,491 $2,942,588 $25,666,079 $7,313,546
5
FY2009 IT FTE STAFFING
IT ManagedDept/School
Managed TotalRetail
Operations
SWS 62.85 0.00 62.85 0.00
UM 35.60 28.00 63.60 8.00
UMA 10.00 4.00 14.00 0.00
UMF 14.00 1.00 15.00 0.00
UMFK 8.00 0.00 8.00 0.00
UMM 1.50 0.00 1.50 0.00
UMPI 9.00 4.00 13.00 0.00
USM 48.00 5.00 53.00 1.00
TOTAL 188.95 42.00 230.95 9.00
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CONCLUSIONS UMS total IT capacity 20% less than industry averages IT capacity required to drive business process automation/end user self
service/ technology based learning and research IT progress required to remain competitive against peer institutions Current IT organizational structure
Sub optimized Cuts/reductions by unit will further degrade capacity
System-wide IT resources must move towards consolidation SAVINGS FROM CONSOLIDATION DIFFICULT TO ESTIMATE WITHOUT A DUE
DILIGENCE PROCESS/BUSINESS CASE – 1ST STEP Consolidation across all industries have achieved lower total cost and better
service
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UMS – ITS CAPACITY
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ORGANIZATION – FY 09/10
Ralph CarusoCIO
Cindy MitchellDirector
Administrative Systems Development and Support
& Project Enterprise
John GroverAssociate DirectorSystems & Operations
Jeff LetourneauAssociate Director
Communications & Network Services
John ForkerAssociate DirectorAcademic Technologies& End-Users Support
IT Directors Group Sponsors
Legacy Support Legacy Support Legacy Support Legacy SupportMaineStreet Production MaineStreet Production RON Deployment University College Transition MaineStreet Development Maine Street Development MSLN- Plan, Etc. EBS Lease/Digitization• Campus Solutions Identity Management • Financials Upgrade Data Center Modernization• Financials Phase II DI/BlackboardDevelopment (Advance) Development (Advance)
9
CRITICAL SYSTEM WIDE PROJECTS REQUIRED
o Improve support for course management system (Blackboard)
o Implement and support financial aid
o Improve student information system – records, financials
o Web portal- student/facultyo 71% of Higher Education Institutions have or are implementing a portal*
o Document imaging – academic processeso Complete development (Advance) UM
o Plan and implement other campuses
o Financial Management Systemo Upgrade to 9.0o Procure to payo Finance phase II – grants/etc.
o HRMS improvement/ expansiono Portalo Self service
*Educause Core Data Survey 2007
10
ERP COMPETENCY CENTER(FINANCE AND HR)
UMS O/B Oracle/InSite Recommendation
Director 1 1
Functional Business Analyst 1 5
Technical Staff 5 8
DBA’s 1 2
System Administrator .5 2
Training Developers .5 1
Total 9 19
11
ERP COMPETENCY CENTER(FINANCE, HR, AND STUDENT)
UMS Current O/B Oracle/InSite Recommended +Director 1 1
Functional Business AnalystFinance/HR 1 5Campus Solutions 2/2* 3
Technical StaffApplication Support 12 18Database Administration 3.5 4Security/Change Management 1 2Training / 2nd Level HD 2 3
Data Warehouse/Reporting 3 6
Systems Administration 1 2
Admin/Documentation/Web 1.5 2
Total 28/2* 45
*2 Non Recurring Funding
12
PERSONNEL COMPARISONUniversity of Maine System
Syracuse University
North Dakota University System
University of Missouri System
(34,000 students, 6287 fac.staff, $567 Million)
(18,734 students, 4877 fac/staff)
(42,000 students, 13,00 fac/staff, $840 Million)
(63,000 students, 23,000 fac/staff, $1.9 Billion)
HRMS 1 financial functional lead
4 developers1 mgr/developer
1 mgr
3 developers3 functional
1 mgr
3.5 developers
7.7 developers
Financials (Support group is combined)
1 mgr4 developers5 functional
1 mgr1.5 developers2 functional
8.6 developers
Student Administration 1 functional lead8 developers1 mgr/developer
1 mgr6 developersfunctional (many)
1 mgr12 developers
15.2 developers
Database Administration/ Portal/Security
1 DBA lead3 DBAs/security analyst
1 mgr1 DBAs/security analysts
12.25 DBAs.5 mgr
10 DBAs
Training/User Support/Communications
2.5 9 (includes broader support than admin systems)
? 4.5
Reporting/Data Warehouse
1 mgr2 developer
1 mgr5 analysts
? 1 mgr7 developers
Total 26.5 43 36.75 54
13
CRITICAL IT POSITIONS FY10-11 FY10 FY 11 Total
ERP Competency Center Functional Business Analysts (SME)
Financial Aid 1 1 Cross Campus Solutions (2 yrs) 1 1 Human Resources 1 1 AP/PO 1 1
Application Support Staff 2 24 Systems Administration/DBA 1 1
Alumni Development (Advance) Application Support 1 1 Systems Administration/DBA 1 1
Course Management System Systems Admin/Application Support 1 1
Document Imaging/E-mail/Share Point Technical Support/System Administration 1 12
TOTAL 9 5 14
14
POSSIBLE SOURCES OF FUNDS-UMS-ITS SAVINGS
(000’s omitted)
FY10 FY11 Legacy (Software/Hardware) $ 288.5 $ 577.0 Legacy Data Center (Staff) $ 59.8 $ 127.0 SunGard Managed Services Contract $ 100.0 $ 210.0 Miscellaneous $ 63.0 $ 63.0
Total $ 511.3 $ 977.0
FY10 FY11 TotalAdditional StaffingSelf Funded 5 5 10Additional StaffingRequiring Funds 4 -- 4Total 9 5 14
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CRITICAL IT SOURCING WITHOUT CONSOLIDATION
FY10 FY11 IncreaseCOSTS:
Financial Aid SME Comp $53,090 $53,621Benefits 26,173 27,668
$79,263 $81,289 $2,026(a)
Cross Campus Solutions (2 years)(40%SWS: 60%UM) Comp $40,000 $40,400
Benefits 19,720 20,846Travel 4,000 4,000
$63,720 $65,246 $1,526(a)
Doc Mgmt/Email/Share PointComp $18,000(b) $36,360Benefits 8,874 18,762
$26,874 $55,122 $28,248(a)
Application Support (2)
600000 600000 0Sys Admin/DBAAlumni (Advance) Appl SuppAlumni (Advance) Sys Admin/DBACourse ManagementApplication Support (2)
0 500000 500000Human Resources SMEAP/PO SMEDoc Mgmt/Email/Share Point
TOTAL COSTS $769,857 $1,301,657 $531,800
Staffing Increase (includes 1 reassignment) 9 14 5(a) FY11 compensation based on 1% increase and benefit rate of 51.6%(b) Assumes 12/31/09 reduction
16
CRITICAL IT SOURCING WITHOUT CONSOLIDATION
SWS FUNDING/SAVINGS:Legacy - Staff Reductions (2) Comp $25,626(b) $51,252
Severence (2,487) 0Benefits 11,407 25,267
$34,546 $76,519 $41,973
Legacy - Staff Reassignment Comp $16,890b) $33,780Benefits 8,327 16,654
$25,217 $50,434 $25,217
Legacy Software/Hardware:IBM Hardware Maintenance $27,500 $55,000 $27,500IBM Software Maintenance 163,500 327,000 163,500Non-IBM Software Maintenance 97,500 195,000 97,500
Total Legacy Maintenance Svgs $288,500b) $577,000 $288,500
SunGard Managed Service Contract $100,000(b) $210,000 $110,000Identity Management 63,000 63,000 0
$163,000 $273,000 $110,000TOTAL SWS FUNDING/SAVINGS $511,263 $976,953 $465,690
Required Campus Funding 258,594 324,704 66,110TOTAL FUNDING $769,857 $1,301,657 $531,800
Staffing decrease (includes 1 reassignment) (3) (3) 0
(a) FY11 compensation based on 1% increase and benefit rate of 51.6%(b) Assumes 12/31/09 reduction
17
CRITICAL IT SOURCING WITHOUT CONSOLIDATION
FY10 FY11
UM 40.2% $103,955 $130,531
UMA 10.5% 27,152 34,094
UMF 8.4% 21,722 27,275
UMFK 3.5% 9,050 11,364
UMM 2.5% 6,465 8,118
UMPI 4.8% 12,413 15,586
USM 30.1% 77,837 97,736
$258,594 $324,704
% based in 5-year (fall 04 thru Fall 08) Student & Employee FTE average
18
IT ORGANIZATIONAL OPTIONS
19
IT CONSOLIDATION & EFFICIENCY STRATEGIES FY09/FY10Incremental – (UMS-ITS only)
Retire Legacy environment by 1/1/10 Archiving project required FY10 savings $300+, FY11 $550+
Consolidate UMS- ITS help desks Savings TBD
Semi Transformational – (towards consolidation)
Server consolidation – UMS/UM/USM Data center renovation required to achieve Study /plan can be done in parallel Saving potential – 25% reduction in servers
Acquisition, security, support, energy consumption, back up /recovery/ e-discovery Research servers/storage later
20
IT CONSOLIDATION & EFFICIENCY STRATEGIES FY09/FY10
Semi Transformational
Email standardization consolidation Move students to Google Project to select and migrate faculty/staff to common platform (Google apps) Savings TBD
Acquisition, security, support, energy consumption, back up /recovery/ e-discovery
Standards/simplifications Desktop/laptop/PDA’s Servers/storage Back up Network Production software Academic software Others
21
IT CONSOLIDATION & EFFICIENCY STRATEGIES FY09/FY10
Semi Transformational Formalize IT Directors group
Dotted line to the CIO CIO review/involvement/sign-off Draft charter/guidelines Share leadership initiatives
UMPI – continue to provide technology management and assistance Expand services provided as appropriate
Transformational Consolidate UMA-UMS-ATES
Savings- TBD(1-2 positions)
Consolidate all IT functions at UMaine Nationalize network Eliminate duplication Create capacity/support campus Reduce headcount expenses – TBD
Consolidate UMS ITS- UMIT
Complete consolidation after successful completion of steps above
22
ORGANIZATION – FY09
CIO
Dir Admin Sys Dev & Support
Assoc Dir Systems & Operations
Assoc Dir Comm & Network Services
Assoc Dir Academic Tech & End-User
Support
IT Directors
USM
UMPI
UMFK
UMM
UMA
UMF
UM
Sponsors
23
ORGANIZATION – FY09 HYBRID DOTTED LINE
CIO
Dir Admin Sys Dev & Support
Assoc Dir Systems & Operations
Assoc Dir Comm & Network Services
Assoc Dir Academic Tech & End-User
Support
IT Directors
USM
UMPI
UMFK
UMM
UMA
UMF
UM
Sponsors
24
ORGANIZATION – FY09 HYBRID Pros
Should allow a better balance between Campus/System initiatives Savings can be generated from current projects and future work teams
Savings will accrue to campuses and departments Management structure is matrix based, but once ironed out will
become much clearer than current model enabling better alignment of resources for essential support services
Over time, with consolidation of purchases, equipment, software, etc, campuses will become more and more similar in IT offerings to faculty and students
Cons Savings potential below full consolidation Basic work of technical staff will change slowly over time – virtual
teams may overcome this IT decisions still decentralized and sub optimized
25
DRAFT – CONSOLIDATED ORGANIZATIONSKILLS BASED
CIO
Application Development &
Support
Systems & Operations
Communications & Network
Services
End User Support (including
Classrooms and Labs)
Instructional Technology
Support
IT Security
Campus Liaisons
Sponsors
26
BUSINESS CASECURRENT VS CONSOLIDATION
IT CONSOLIDATION FY10, 11 & 12Assumptions
Based on current FY09 budgets
IT managed $22.7MDept/school managed $ 3.0 – no savings anticipated
Consolidation effective 7/1/09 or sooner
Small campuses with dotted line take direction from consolidated organization (UMFK, UMPI, UMM)
27
IT CONSOLIDATION FY10, 11 & 12Possible Budget Reductions
Retire Legacy mainframe environment 1/1/10 FY10 FY11 FY12
Software/Hardware maintenance $288.5 $577.0 $577.0Salaries/benefits (3)- Data Center $ 59.8 $127.0 $127.0Sungard Managed Services $100.0 $210.0 $210.0Identity Management $ 63.0 $ 63.0 $ 63.0
Outsource student email Fall 09Consolidate email faculty/staff TBD TBD TBD
Overall IT management (17 positions) 2-3 reductionSalaries/benefits $ 90.0 $275.0 $275.0 28
IT CONSOLIDATION FY10, 11 & 12Possible Budget Reductions cont.
Reduce purchase price on network hardware/software servers/storage systems by 10%+
FY10 FY11 FY12
Savings $ 50.0 $100.0 $125.0
Attrition (2)/ skills reductions (3)Salaries/benefits $100.0 $225.0 $225.0
Miscellaneous reductions Expenses $ 41.0 $ 41.0 $ 41.0
______________________TOTALS $792.3 $1618.0 $1643.0 29
Required Investments FY10 FY11 FY12
FY10 Reassign 5-9 (UMS, UMF,UM, USM)
Course management system (Blackboard) Student information system (MaineStreet) Web portal $ 26.9 $ 55.1 $ 55.1 Document imaging Development system (Advance)
FY10/11/12 – Additional IT staff (6) Based on priorities/business case $443.0 $600.0 $600.0
FY10/11/12 – Savings invested in OT fundsExamples (housing, development) $100.0 $150.0 $150.0
Net Savings $222.4 $666.3 $691.3
Overall objective – manage IT expenditures @3.5% of total UMS expenditures
IT CONSOLIDATION FY10, 11 & 12
30
IT WITHOUT CONSOLIDATION FY10, 11 & 12Possible Budget Reductions
Retire Legacy mainframe environment 1/1/10 FY10 FY11 FY12
Software/Hardware maintenance $288.5 $577.0 $577.0Salaries/benefits (3)- Data Center $ 59.8 $127.0 $127.0
Sungard Managed Services Consultant $100.0 $210.0 $210.0
Identity Management $ 63.0 $ 63.0 $ 63.0
Total $511.3 $977.0 $977.0
Required Investments
FY10/11/12 – Hire 15 $769.9 $1301.7 $1301.7
Net Budget Increase $258.6 $324.7 $324.7 31
UMS – IT CONSOLIDATION VS. NO CONSOLIDATION
FY10 FY11 FY12 IT Consolidation
Net Savings $ 222.4 $ 666.3 $ 691.3
IT No Consolidation
Net Budget Increase $ 258.6 $ 324.7 $ 324.7
Δ Annual $ 481.0 $ 991.0 $1016.0
Δ Cumulative $1472.0 $2488.0
32
33
IT DIRECTORS GROUPRECOMMENDATIONS/PROJECTS
34
Meetings held March 6th, March 18th, and April 9.
Task Force reviewed IT consolidation proposal and IT capacity model prepared by System CIO
Discussed alternative Organization Models – Bill Wells, others.
Consensus reached on the following: IT service delivery involving Campus and System units needs
to change. Full consolidation based on skills not recommended. Hybrid model recommended.
New IT Governance Structure required CIO Responsibilities IT Directors Group will be formalized – dotted line to CIO
36
PROJECTS INITIATED FOR POSSIBLE SAVINGS
Server/Data Centers Consolidation - Lauren DuBois UMA Inventory in progress UMA volunteered to pilot Draft SLA Savings to be determined
Desktop/Laptop Standards - Bill Wells USM Consolidate Volume Inventory Compiled Campus configurations close Possible acquisitions savings $150,000
37
PROJECTS INITIATED FOR POSSIBLE SAVINGS
Software (desktop/academic) - Mike Matis UMM, John Gregory UM Inventory Compiled Possible savings through single license to be determined
Help Desk Consolidation - Mal Carey UMF Survey completed Recommendation – consider later
E-mail Consolidation - Fred Brittain UMF, John Grover UMS Proceed with students this Fall Business Case/Process required for Faculty/Staff $100,000+ possible
38
PROJECTS INITIATED FOR POSSIBLE SAVINGS
Desktop/Laptop Warranties - Steve Houser USM Continue with current 3 year policy Work with Dell on certification/parts replacement
Common Emergency Notification - Leslie Kelly UMFK UMFK selected lower cost Vendor quote expected shortly Campuses may evaluate changing vendors
39
Current UMS Services/Budget No recommendations made
ADMINISTRATIVE SYSTEMS UPDATE
INFORMATION TECHNOLOGY COMMITTEEBOARD OF TRUSTEES
FINANCIALS UPGRADE Very successful—non-event E-Payables implementation Travel and Expense Direct Deposit implementation
41
FINANCIAL AID IMPLEMENTATION Milestones to date:
Download FAFSA data Package accepted student awards and send notifications Package continuing student awards and send notifications Students accept awards “Header schools” (UMA/USM) begin processing loans and
disburse aid
42
CHALLENGES FOR FINANCIAL AID Feds very late finalizing PELL levels (ARRA) Student Load industry turmoil: lenders dropping out
leaving students and aid offices scrambling Header schools have a very compressed schedule from
award to disbursement
43
NEXT STEPS FOR FINANCIAL AID Finish awarding aid to continuing students Mid summer—disburse aid for fall
44
2009 INITIATIVES Usability and Productivity
Enhancements to Faculty and Student self-service Bill Payment Suite Convenience Fee (three campuses) New housing software (three/four campuses) Updates to Faculty and Student self-service
Retire the Mainframe Upgrade Tools and Database to current release level
45
2010 AND BEYOND… Upgrade Campus Solutions, HR and Finance to Current
Release Level Full Portal implementation – students, faculty and staff Advance (Development) implementations 2nd phase of financials (Grants, contracts, Billing, AR) Budget software Facilities Software Multi-campus modifications
46
DATACENTER READINESS & CONSOLIDATION
FACILITY READINESS Facility Assessment
2006 – Began assessment of 2 UMS datacenters to: Identify critical vulnerabilities
Business Capacity Reliability or Business Continuity Security or Business and Data safety Energy efficiency
Prioritize by importance to the mission and business of the UMS Develop remedies to address vulnerabilities Develop preliminary budget
48
FACILITY ASSESSMENT Orono Datacenter at UM
Facility built in 1976 – few changes since then. Mechanicals
Single UPS is 12 years old and at capacity. At end of life (no parts avail.) Air Conditioning (A/C)
Only 2 of 3 units operable 1 unit over 19 years old
Equipment arrangement not optimal Requires changes to air distribution system to optimize cooling
Fire Suppression & enhanced room and equipment monitoring needed Create dedicated storage area to remove items from machine room. Other – floor tile replacement, door security, security cameras, raised
floor grounding, clean room ceiling tiles, signage 49
FACILITY ASSESSMENT Portland Datacenter at USM
Single A/C unit 22 years old Overhead ducting must be installed to achieve adequate cooling airflow
Single UPS (8 yrs old) “Window wall” should be replace with solid, fire-rated wall. Enhanced room and equipment monitoring needed. Other – Emergency power off, raised floor grounding, door security
system, floor tiles, clean room ceiling tiles, signage, work space relocation
50
FACILITY RENOVATION COSTS Orono – 2,500 ft2 machine room space
75 watts/ft2 - $3,065,000 40 watts/ft2 - $2,125,000
Portland – 700 ft2 machine room space 20 watts/ft2 - $710,000
N.B. This wattage density is too low and will be increased.
Work can be phased to spread costs over time and address highest critical needs first.
51
PHASE ONE OBJECTIVES Orono (approx. $750,000)
Install 2 redundant cooling units, larger capacity Units use winter cold to cool datacenter for energy savings
Layout and install air flow ducting for optimal cooling Rearrange equipment to make use of optimal ducting to get most
efficient cooling possible. Install 2 redundant UPS, larger capacity
All electrical maintenance can be down with no computer/network downtime
Create walled off space for storage, move mechanicals out of machine space.
Block windows in outside wall, upgrade walls to 1-hour fire rating Enhance monitoring systems
52
PHASE ONE OBJECTIVES Portland (approx $350,000)
Install 2 redundant cooling units, larger capacity Units use winter cold to cool datacenter for energy savings
Layout and install air flow ducting for optimal cooling Rearrange equipment to make use of optimal ducting to get
most efficient cooling possible. Install 2 redundant UPS, larger capacity
All electrical maintenance can be down with no computer/network downtime
Remove/replace exterior room wall with 1-hour fire rated wall.
Enhance monitoring systems53
DATACENTER CONSIDERATIONS Exploring colocation with State of Maine Office of IT
OIT must be in new datacenter by end of 2012 Synergies exist such that colocating could mean savings for
each party Exploring development of datacenter at former Old
Town paper mill May be able to partner with researchers on MTI grant
(pending) for costs to develop space ($3million) Green, inexpensive, on-site power could provide cheapest
overall operational costs. Other paper mills may also be interested
54
CONSOLIDATION Use secure, safe, efficient datacenter environments to
hold critical campus and system servers and storage Colocation to datacenters helps deploy more robust
backup, consolidation of system administration, inventory of data for response to eDiscovery
Provides for true DR capabilities
55
SUMMARY Updating our datacenters is the key to
Continued and improved safety and security of electronic information
Continued and improved reliability (uptime) Continued capacity growth Reducing costs over time Enhanced and improved Business Continuity
56
MAINEREN
STATUS UPDATE Phase 1
Bar Harbor to Portland operational since July 2008 Phase 2
Portland to Cambridge Fiber route complete - July 2009 Network Equipment Installation
Portland to Portsmouth – May 2009 Portsmouth to Cambridge – August 2009
USNH Agreement in place Sharing capital and operational costs Portsmouth to Cambridge
Portland to Brunswick expansion Fiber build complete
USM Bowdoin Two collocation facilities
340 Cumberland Nexus
58
NORTH EAST CYBERINFRASTRUCTURE CONSORTIUM
Two Pending Proposals National Science Foundation
Research Infrastructure Improvement Track 2
Submitted Jan. 2009 Maine - $1.35M Two new fiber routes
National Institute of Health / National Center for Research Resources
Submitting May 2009 Maine - $1.2M Equipment to light two new
fiber routes59
ATLANTICAThe International Northeast Economic Region
A region bounded on the east by the Atlantic Ocean, on the north and west by Lake Ontario and the St. Lawrence River, and on the south by Highway I-90 to Buffalo and the southern borders of the states of Vermont and New Hampshire (http://www.atlantica.org)
MaineNew HampshireVermontUpstate New YorkNew BrunswickPrince Edward IslandNova ScotiaNewfoundlandSouthern Quebec
60
ATLANTICA FIBER BACKBONE
61
AMERICAN RECOVERY AND REINVESTMENT ACT PROPOSAL
Three regional interconnected fiber rings (red, blue green) Focus on unserved
/underserved regions Open access to all
public/private Exploring collaboration
with GWI, MMC, Oxford Networks, Pioneer Broadband
Coordinating with other northeast states
62
EBS/ DISTANCE EDUCATION UPDATE
UC/ITV/ONLINE ASSESSMENT COMMITTEE• UMA president leading 25 member team• Reviewing distance learning trend data which shows
decrease in ITV and increase in online• Reviewing 19 recommendations made by UC
Increase online and videoconference--Have provided CAOs quantity and cost data for increasing
videoconference units (for Arena 2)Over 2 years decrease ITV to 2 channels (via landline only) In 2 years, cease ITV to sites where enrollments are too low
64
EDUCATION BROADBAND SERVICES SPECTRUM UPDATEo Analog EBS currently used for ITVo FCC mandate digital by Oct 2010; Filed plan with FCC to
self-transitiono Excess capacity lease potential (market unsettled)o Need to deliver educational content to retain licenseso Current recommendation is to phase-out EBS at end of
2010-2011 academic yearo Currently talking to UMaine for transmitting research data
65