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Keynote - Managing Critical Infrastructure The Easy and Reliable Way Dan Stolts Sr. IT Pro Evangelist Microsoft Corporation Blog: http://ITProGuru.com Twitter: @ITProGuru

IT Management Firestarter

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Page 1: IT Management Firestarter

Keynote - Managing Critical Infrastructure The Easy and Reliable Way

Dan StoltsSr. IT Pro EvangelistMicrosoft CorporationBlog: http://ITProGuru.com Twitter: @ITProGuru

Page 2: IT Management Firestarter

Today’s Agenda (subject to change)

• 9:00-10:30 – Keynote - Stop Putting Out Fires: Proactive IT Infrastructure Management

• 10:30-10:40 – Short Break

• 10:40-11:15 – Integrated Management for Small-to-Medium-Size Enterprises

• 11:15 – 12:00 – See the Forest and the Trees with Strategic Infrastructure Management

• 12:00 - 12:45 - Lunch

• 12:45 – 2:15 – Get A Grip On Your Virtual World: Advanced Virtualization Management

• 2:15 – 2:30 – Short Break

• 2:30 – 4:00 – Look Mom, No Hands! Zero Touch Software and OS Deployment

• 4:00 – 4:30 – Q & A

• 4:30 – 5:00 – Evaluations and Raffle 2

Page 3: IT Management Firestarter

Dan Stolts• Presence

− Blog: http://blogs.technet.com/danstolts

Or http://ITProGuru.com − Twitter: @ITProGuru

• 3nd year at Microsoft− IT Evangelist based in MA− Online Content Development− Live Event Delivery− User Group / Community Lead

• Prior 20+ Years…− Bay State Integrated Technology, Inc

− Hosting and Consulting− Community Volunteer

• Skill Profile MCT, MCITP, MCSE, TS…− Windows infrastructure− Systems Management and Security − Virtualization solutions

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4

Management Space History and Experience

Is Microsoft Playing in the Systems Management Space?

How Much Experience?

Page 5: IT Management Firestarter

1995 20102000 2005

MONITORING 2000

2006

2006

2007

2008

BACKUP & RECOVERY

SERVER VIRTUALIZATION

AUTOMATION

DESKTOP VIRTUALIZATION

MOBILE DEVICE

PROBLEM INCIDENT CHANGE

SECURITY

DATACENTER MANAGEMENT monitor | configure | backup | virtualize | automate

CLIENT MANAGEMENTpc | mobile | app | virtualize | security | cloud

ENABLE THE CLIENTEMBRACE

THE CLOUD

X-PLATFORMINVESTMEN

TS

INTEGRATED

VIRTUALIZATION

ENTER THE DATACENTER

2009

2010

2010

CONFIGURATION 1994

Management Space History and Experience

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Server Virtualization – Journey to the Cloud

TraditionalDatacenter

• Well-known, Stable & Secure

• Utilization <15%

VirtualizedDatacenter

• Utilization Increasesto >50%

• Management Costs Decrease

PrivateCloud

• Management Costs Decrease Significantly

• IT as a Service

PublicCloud

• Capacity on Demand• Global Reach

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MORE EFFICIENT

Hardware Model

FASTER TO MARKET

Application Model

CHEAPER TO OPERATE

Operations Model

ENABLERS FOR CLOUD COMPUTING BENEFITS

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Impact: Virtualization vs. CloudVirtualizatio

nCloud

Large Enterprise More than 100 Servers

Medium Business 10-> 100 Servers

Small BusinessLess than 10 Servers

Device Manufacturers

Developers

Consumers

Gamers

Others???

Yes – In a big way

Maybe - Sometimes

No – Not Really

Full Blog Post: http://bit.ly/CloudValue

Key:

Page 9: IT Management Firestarter

Administrator /Application

Owner

Datacenter Administrator and IT Administrator

Tomorrows Administrators

Datacenter Administrator

Network

Storage

Compute

Which Career Model is

RIGHT FOR YOU?

Page 10: IT Management Firestarter

Stack Complete! & Better Together! IT As A Service

Learn Separation of Responsibilities

On-Premise

Storage

Servers

Networking

O/S

Middleware

Virtualization

Data

Applications

Runtime

You m

anage

Infrastructure

(as a Service)

Storage

Servers

Networking

O/S

Middleware

Virtualization

Data

Applications

Runtime

Oth

er M

anages

You m

anage

Platform(as a

Service)

Oth

er M

anages

You m

anage

Storage

Servers

Networking

O/S

Middleware

Virtualization

Applications

Runtime

Data

Software(as a Service)

Oth

er M

anages

Storage

Servers

Networking

O/S

Middleware

Virtualization

Applications

Runtime

Data

Copyright 2011 Microsoft

Cloud Principles Elasticity, Highly Automated, Self-Service & Chargeback Proportional To Use

PRIV

AT

E

(expand and contract on demand)

==== HYBRID ====

Cloud VMYou Patch OSCloud OSYou Deploy Custom Apps

Cloud AppYou Use Service

Cloud &On-Prem with CollaborationPUBLIC

Private CloudIT As A Service

Public Cloud IT As A Service

Page 11: IT Management Firestarter

11

Start Playing …

Page 12: IT Management Firestarter

Cloud Computing Landscape

Customer Service Providers

Global Providers

SaaS

PaaS

IaaSIT as a SERVICE

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14

Configuration Manager

• Patch management and deployment

• OS and application configuration management

• Software upgrades

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SMS 2003, time to migrate• Mainstream Support ended Jan 10, 2010

• What does that mean?− No-charge Problem Resolution Support ends− We no longer accept product design change

requests (DCRs) or provide new feature functionality − We no longer provide new non-security hotfixes

without enrollment in Extended Hotfix Support

• How can we help you? New Site live here

http://www.microsoft.com/smserver

Page 15: IT Management Firestarter

CONFIGURATION MANAGER 2012

EMPOWER I UNIFY I CONTROL

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Administrator Experience• Common look and

feel across System Center products

• Improve discoverability

• Only show what is relevant

• Complete scenarios within the console

• Simplified navigation

• Consolidated elements

Page 17: IT Management Firestarter

Role-Based Administration Example

• Jamie as ‘ConfigMgr Admin’ has full rights

• Jamie assigns Application Deployment role to Bruce Bruce is responsible

for deploying software

Bruce has rights to, and can a see:.

ConfigMgr Admin Jamie

Jamie as ‘ConfigMgr Admin’ has rights to, and can see:

Page 18: IT Management Firestarter

Configuration Manager 2012:

Still committed and focused on System

Management scenarios

Embrace User Centric scenarios:

Tell the difference between a user’s

desktop and a kiosk

Flexible solution so IT can maintain control,

and users can be productive anywhere and

anytime.

Management solution tailored for

applications

Configuration Manager 2007:

Optimized for Systems Management scenarios

Challenging to manage users:

Forced to translate a user to a device

Explicit: run a specific program on a

specific device

Software Distribution is a glorified script

execution.

System and User-Centric

Page 19: IT Management Firestarter

Service Type

SLA Requirem

ents

Compliance

Requirements

Access Requirements

Load Estimate

s

Billing Info

Reporting

Requirements

Service

Model

Compose

Image

DeployImage

AttachNetwork

Configure image

Configure

serviceConfigur

eMonitori

ngConfigur

eReportin

gConfigur

eBackup

Configure

security

MonitorComplia

nce

Business Requirements

PaaS

IaaS

Virtual

Physical

IT InfraIT ToolsIT Process

Inventory

Monitor

Audit

ProcessOrchestr

ationAutomat

ion

LOB IT Admin “Service

Consumer”

Self Service

Portal

Provisioning: Delivering IT as a Service

IT Tools

Deploy

Configure

Migrate

TODAY

COMING UPVirtual Machine Manager 2012

Service Design and Deployment

Server Application Virtualization

Image Based Management

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21

Virtual Machine Manager

Heterogeneous Virtualization ManagementPhysical to Virtual Conversion (P2V)Virtual to Virtual Conversion (V2V)

Virtual Server to Hyper-VVMware to Hyper-V

Virtual Machine LibraryPowerShell ScriptingDelegated AdministrationVirtual Machine AuthoringVM Templates/CloningFailover Cluster Integration

Page 21: IT Management Firestarter

PaaS

IaaS

Virtual

Physical

IT InfraIT ToolsIT Process

Inventory

Monitor

Audit

ProcessOrchestr

ationAutomat

ion

Service Type

SLA Requirem

ents

Compliance

Requirements

Access Requirements

Load Estimate

s

Billing Info

Reporting

Requirements

Service

Model

Compose

Image

DeployImage

AttachNetwork

Configure image

Configure

serviceConfigur

eMonitori

ngConfigur

eReportin

gConfigur

eBackup

Configure

security

MonitorComplia

nce

Business Requirements

IT Tools

Deploy

Configure

Migrate

Self Servic

e Portal

Self Service: Consuming IT as a Service

TODAYVirtual Machine Manager Self-Service Portal

On-board business units and IT services

Delegated Administration

Self Service Provisioning

Extensibility for 3rd party hardware

COMING UPVirtual Machine Manager 2012

Unified Provisioning Across On-premises and Windows Azure

Extensible Portal UI for Partners

Application

Owner“Service

Consumer”

Page 22: IT Management Firestarter

Clients

ActiveDirectory

• File Servers• Microsoft® Exchange Servers• SQL Servers• Microsoft SharePoint Servers• Hyper-V Host and Guest Session Backup• Windows 7 Workstations

DPM Server(s)

Offline tape

Tape-based archive

System Center Data Protection Mgr 2010

Ability to backup Microsoft servers and applications digitally and incrementally throughout the day eliminating the “backup window” at night

Allows for incremental recovery to the source server or to different destination target server

Transfer digital backups to tape or to the Cloud for long term storage

To the Cloud

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25

Service Manager

• Incident and Change Management

• Round Trip Compliance

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OS / Software Deploy, Patching

Virtual Workload

Provisioning

Performance and Health

Monitoring

Backup / Disaster Recovery

Incident / Change

Management

.

Service Manager

System Center Server Management AutomationAutomation, orchestration, and integration for IT management tools

Leveraging IT As A Service

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27

Operations Manager

Operations Manager 2008 R2

• End to end service management

• Server and application health monitoring & management

• Performance reporting and analysis

Operations Manager 2012• End-User Experience

Monitoring• .NET & J2EE Applications

Monitoring • Network & Storage

Monitoring

Page 26: IT Management Firestarter

25 50 250 50010

Small Business Midsized Organization EnterpriseMS

S

egm

ent

# o

f P

Cs

IT s

taff

Do It Yourselfer (DIY) IT Specialist

Manages servers as secondary role

1-5 full time IT “Jack of all Trades” Generalists

Specialists per workload

System Center IT Management Products

100

Sys

tem

Ce

nte

r P

rod

uct

sP

latf

orm

s

+

IT Generalist

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Help Manage & Secure PCs AnywhereWindows Intune Cloud Service

Enable a Mobile WorkforceUsers can be managed from the office, branch office, or on the roadIT and partners can work from anywhere too

Protect PCs from malware

Manage updates

Proactively monitor PCs

Provide remote assistance

Inventory hardware and software

Set security policies

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Challenges in Managing Business PCs

Solution - Cloud Services & Windows 7

Fits Your Business(Big result with low investment)

Manage & Secure PCs Anywhere(Cloud services)

The Best Windows Experience(Standardize OS on Windows 7)

Multiple Configurations,Versions, Licenses

Workers in Many Locations

Lack of Insight to PCs

High Infrastructure Investments Required

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LOWER COSTS

SIMPLIFIED MANAGMENT

ENHANCED PROTECTION

UNIFYING SECURITY AND MANAGEMENT

CONFIGURATION MANAGER & FOREFRONT AN INTEGRATED SOLUTION

Security - Forefront

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Forefront Endpoint Protection 2010Forefront Endpoint Protection 2010 provides enhanced endpoint protection and simplified management while greatly reducing infrastructure costs

• Advanced and comprehensive malware protection for clients and servers

• Lower costs of endpoint protection deployment and ownership

• Deployment of endpoint security with a proven scalable Config Manager infrastructure

• Extends Windows OS security

• Simplified management through unified operational experience for endpoint security and management

• Increased visibility of potentially vulnerable endpoints that allow you to take operational remediation actions

HELP PROTECT everywhere

INTEGRATE and EXTEND security

SIMPLIFY security MANAGEMENT experience

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33

Still Able to Leverage Familiar Tools• Visio for Administrators• Powershell & WMI• Excel and SQL Server

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PowerShell Remote Management

PSRemoting

Demo

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A LOOK AHEADA TOUR OF SYSTEM CENTER FUTURES

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SYSTEM CENTER ROADMAP

2009 2010 2011 2012

2009 & R2 2010 & R2 2011 & R2

2007 R3

2012

2008 R2 2012

2007 R2 2012

2010

2010 R2

Acquired

2012

2010

vNext

2010 vNext

2010 vNext

v1

Calendar Year

Acquired

Desktop ManagerOnline v1 &

v2

6 Month Cycle

Page 35: IT Management Firestarter

Evaluations Are VERY IMPORTANT!• Please fill out your evaluations …

Same scale as “grade school” (drop the one’s)

− 10=100% Does not exist because there is no Such thing as “perfect”

− 9=90% Good = Report card of “A”− 8=80% OK = Report card of “B”

− If less than 8, Please give feedback so we can improve

− 7=70% Not So Good = Report card of “C”− Less than 7… You get the picture

• Please put cell phones on “Stun”• Slides location: http://technetevents.com/resources

• Dan’s Blog: http://ItProGuru.com • Twitter: @ITProGuru

Page 36: IT Management Firestarter

© 2011 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.

The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions,

it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Page 37: IT Management Firestarter

Thank youThank you

DAN STOLTS MCT, MCTIP, MCSE, TS…

SR. IT PRO EVANGELIST HTTP://ITPROGURU.COM TWITTER: @ITPROGURU