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IT Infrastructure Data AnalysisSolution showcase - DRAFTOct 2015
© Copyright 2015 Aptus Data Labs, All Rights Reseved
All subject matter contained in this document is the proprietary content of Aptus Data Labs (“Aptus”). Exclusive permission is required from Aptus to print or
reproduce this content.
© Copyright 2015 Aptus Data Labs, All Rights Reseved
Applications Management and ComplexityThe ongoing predicament ……
Companies world over spend more than 35% of their IT budget on managing their existing applications* Minimal investments are made for predicting application
health & complexityyet…
Almost every company want to spend their top dollar on innovation and increasing the use of SaaS Strong mechanism are not created to be able to judge vendors on
innovation and reduction of legacy application footprintyet…
Almost all top IT outsourcing providers offer the benefits of predictive pricing over multiple year contracts They continue to rely on primitive data to ascertain application
support requirementsyet…
*Gartner IT Metrics Report
Multiple years of historical data is available through ticket logging systems for analysis Treasure trove is lost in complicated Excel sheets and Pivot
tables which provide mostly 2-D view of the datayet…
© Copyright 2015 Aptus Data Labs, All Rights Reseved
Need of the hour….
Interactive dashboard that reflects application health check relative to the rest of the application landscape
Application complexity and scoring based taking into account its long term history and short term behavior
Discover hidden trends in applications performance and successfully predict corrective actions
© Copyright 2015 Aptus Data Labs, All Rights Reseved
Aptus IT Ticket Analysis Solution …..
Tickets trends ; cross section
Top 5 Issues
Root cause analysis
Word cloud to unearth frequent occurences
Interactive dashboard in an easy format ….
© Copyright 2015 Aptus Data Labs, All Rights Reseved
Aptus IT Ticket Analysis Solution …..
Remedy / ServiceNow ticket log
• Static, 2-D view of incident history• Basic metrics for each application• Charting and graphing to excavate trends
….. but Excel can do only that much ….. • Zero predicivity (sic.) or what-ifs
Aptus Application Scoring App
• Unearth underlying characteristic of each application • DEFINE application attributes – as many as you like !! • Multi-dimensional view –
• Criticality, Volatility, Complexity, Size & Usage• Application scoring based on predictive modeling• Play around with What-Ifs and dynamic scoring
Application Complexity Scoring ……
© Copyright 2015 Aptus Data Labs, All Rights Reseved
Aptus IT Ticket Analysis Solution …..
1. Choose grading factors
2. Multiple attributes under each factor
4. Scoring based on unstructured data
3. Slider to allow user to choose weightages % for each attribute
5. Add error terms in unstructured format to
increase potency
FINAL SCORE based on selections
Link to Application Healthcheck Dashboard
Application Complexity Scoring ……
© Copyright 2015 Aptus Data Labs. All rights reserved
Aptus IT Ticket Analysis Solution …..
Automated DiscoveryTime Series Forecasting
Discovery analysis and machine learning ……
Data Discovery through Text Mining
© Copyright 2015 Aptus Data Labs, All Rights Reseved
Business BenefitsFor IT Services Providers
q Deep insights into application landscape for a new client
q “Real” data and analysis behind RFP scoping
q Create pricing matrix based on application scoring
q *Decision support through application’s changing attributes (support priority , pricing)
In-house IT for Enterprise clients
q Application healthcheck on an ongoing basis
q Trends and predictivity on potential issues, obsolescence , upgrade
q Adjust pricing based on relative complexity
q *Executive decision making (collaborative) based on changing application landscape
* Benefit for both
© Copyright 2015 Aptus Data Labs, All Rights Reseved
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