Embed Size (px)
Citation preview
11/3/2011
1
ORIENTATION
Definition
� Information Technology (IT) is the area of managing technology and spans wide variety of areas that include but are not limited to things such as processes, computer software, information systems, computer hardware, programming languages, and data constructs.
� In short, anything that renders data, information or perceived knowledge in any visual format whatsoever, via any multimedia distribution mechanism, is considered part of the IT domain.
� IT provides businesses with four sets of core services to help execute the business strategy: business process automation, providing information, connecting with customers, and productivity tools.
� IT professionals perform a variety of functions (IT Disciplines/Competencies) that ranges from installing applications to designing complex computer networks and information databases.
� A few of the duties that IT professionals perform may include data management, networking, engineering computer hardware, database and software design, as well as management and administration of entire systems. Information technology is starting to spread further than the conventional personal computer and network technologies, and more into integrations of other technologies such as the use of cell phones, televisions, automobiles, and more, which is increasing the demand for such jobs.
11/3/2011
2
IT Organizational Table
BBB
(Manager)
Eloisa Lorenzo
(Systems Coordinator)
Ma. Theresa Tejerero
(Data Encoder)
Eugene Bernabe
(Technical Specialist)
Emerson Pacio
(Technical Specialist)
Ernie Gabo
(Systems Administrator)
Infrastructure
11/3/2011
3
Internet Access
� I-Gate
� 2 Mbps Leased Line
� PLDT (Service Provider)
Private Network Access
� IP/VPN Shops-dot-work
� Head Office (2 Mbps) Back whole
� Cebu Office (512 Kbps)
� Davao Office (512 Kbps)
� Kamagong Office (512Kbps)
� Taguig Warehouse (512 Kbps)
� The Turf Company (256 Kbps)
11/3/2011
4
Servers
� Corporate Antivirus Server
� Domain Name Server
� Terminal Server
� Database Server
� SAP License Server
� Web Server
� DHCP Server
� Astaro Appliance Server
Information Systems
� SAP Business One (ERP)
� In-house SAP Support System
� SAP Portal
� Help Desk System
� IP Messaging System
� Email System (Hostway Mail)
� Web Site (www.Technolux.net)
11/3/2011
5
Communication toolsCommunication toolsCommunication toolsCommunication tools
�Email (Outlook/Web Mail)
�IP Messaging
�Portal
�Web Site (Technolux.net)
Communication tools
EE--MAILMAILWe used Microsoft Outlook for sending and receiving messages to/from our clients and
co-leagues. It requires internet access to process messages.
Message
Content
Area
List of
sender &
receiver
Data Menu
11/3/2011
6
Communication tools
IP MESSENGERIP MESSENGER
IP Messenger is a compact messaging system that allows you to send/receive
messages or send/receive files of any type over local area network. It is limited only
inside the company’s network and it does not require internet connectivity.
List of
users
Message
area
Attached file
(just drag any
file in message
area)
Communication tools
PORTAL MESSAGE CENTERPORTAL MESSAGE CENTER
Another way of sending messages is thru our SAP Portal. Anyone with access to
SAP Portal can send/receive messages only. You cannot attached file.
Just click the
message link to
view its entire
content.
Click this
button to
compose new
message.
11/3/2011
7
Communication tools
WEBSITE (www.technolux.net)WEBSITE (www.technolux.net)
Communication tools
WEBSITE (www.technolux.net)WEBSITE (www.technolux.net)
Clicking this button will
direct you to our online
email:
www.sitemail.hostway.com
Clicking this button will
direct you to our SAP Portal
Application
11/3/2011
8
Communication tools
SAP PortalSAP Portal
Note:
- need username & password to
access
- Username & password is
same as your comp. log-in
HELPDESKHELPDESK
� Use by Engineering Department for Service Call Transaction.
Note:
- the same user login account
used in SAP Portal
11/3/2011
9
Communication tools
Corporate MailCorporate Mail
Note:
- you can send/receive email
- alternative access of email
aside from Outlook
CONFIGURING
AUTO REPLY
11/3/2011
10
11
22
Click
Corporate
Enter the ff.
website in your
internet explorer
Log-in using your email account.
Enter your
email address
here
Enter your
current
Password
Press login
button
11/3/2011
11
Click settings
AutoresponderAutoresponder
Click here to
set autoreply
AutoresponderAutoresponder
11/3/2011
12
Select
enable
AutoresponderAutoresponder
Type your
message
here.
AutoresponderAutoresponder
11/3/2011
13
Click save
changes
AutoresponderAutoresponder
Confirmation
message that
the auto reply
was setup.
AutoresponderAutoresponder
11/3/2011
14
Sample
auto reply.
SAMPLE.SAMPLE.
PASSWORD
MODIFICATION
PROCEDURE
11/3/2011
15
Log-in to Technolux Web Mail Site: www.sitemail.hostway.com
Enter your
email address
here
Enter your
current
Password
Press login
button
Click settings
Change PasswordChange Password
11/3/2011
16
Click here to
change your
password
Change PasswordChange Password
Note:
1. new password must be 8 digits
alpha-numeric.
2. Format: xxx-0nnn (where xxx is
3 letter initial and nnn is the
numeric equivalent of initial.
Change PasswordChange Password
11/3/2011
17
Password
change
confirmation
Click logoff to
exit website
Note: after changing password
here, you have to enter your
new password in the Outlook
application.
Change PasswordChange Password
Open your Outlook application
Procedure in changing
password in Microsoft Outlook
11/3/2011
18
Click Tools
in file menu
Select
Account
Change PasswordChange Password
Select this
option and
press Next
button below.
Change PasswordChange Password
11/3/2011
19
Click change
button to
enter
configuration
Change PasswordChange Password
Enter your new
password here
and click Next
button below.
Change PasswordChange Password
11/3/2011
20
Click Finish to
save changes.
Note: Re-start
Microsoft Outlook
after setting new
password.
Change PasswordChange Password
Thank you…
