IT Consulting & India

8/3/2019 IT Consulting & India

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Presented by:

Ajay Jha 10FN-006

Jimmy Mehta 10IB-032


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*IT Consulting delivers integrated, end-to-end IT solutions and

services to help business transform in the right way.

*IT Consulting firms leverage technology expertise to develop

custom solutions that make business more efficient, agile and

responsive to customer needs and market demands.

*In addition to providing advice, IT consultancies often

*Estimate

*Manage

* Implement

*Deploy

*Administer

IT systems on businesses' behalf, known as Outsourcing


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*Systems integration

*Technical consulting

*Application integration

*Application design

*Systems design and development

*Network management

*Technical support


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The primary activities of companies in this industry are:

*Providing information technology expertise for consumers

*Writing, modifying, testing and supporting software

*Planning and design of systems

*On-site management and operation of IT functions


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*Professional Services Firms

*which maintain large professional workforces and command high

bill rates.

*Staffing Firms

*which place technologists with businesses on a temporary basis,

typically in response to employee absences, temporary skill

shortages and technical projects.

*Independent Consultants*who are self-employed.

*Information Security Consultants


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*To gain external, more objective advice and recommendations

*To gain access to the consultants' specialized expertise

*Simply as temporary help during a one-time project, where thehiring of permanent employees is not required

*To outsource all or part of the IT services


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*Focus on the Relationship

*Understanding the personality and expectations of client, clientorganization and all other stakeholders

*Clearly Defined Role*Defined roles and responsibilities for both clients, other

stakeholders and consulting team

*Visualize Success

*Helping the client see the end at the beginning

*You Advise, They Decide

*Client is the best person to decide

*Be Oriented Towards Results

*Ensuring that the solution addresses end user concerns, user

training, implementation and maintenance constraints


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*Once a business owner defined the needs to take a business to

the next level, a decision maker will define a scope, cost and

a time-frame of the project.

*The role of the IT consultancy company is

*to support and nurture the company from the very beginning of

the project till the end, and

*deliver the project not only in the scope, time and cost but also

with complete customer satisfaction.


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The usual problem is that

*A business owner doesn't know the detail of what the project is

going to deliver until it starts the process.

*Evaluating the managers appointed to manage the project

becomes blurred - making it more difficult to hold him or her

accountable.


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An IT Consultant needs to possess the following skills:

*Advisory skills

*Technical skills

*Business skills

*Communication skills

*Management skills


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*The late 60s and early 70s was the start of IT evolution in Indiawith large organisations buying computers and establishingdata centres.

*The Tata Computer Centre evolved into Tata ConsultancyServices recognising the enormous potential for softwareservices and applications.

*The initial breakthrough in export of programming talent(late 1970s) helped in establishing the quality of talent

available in India.*The mid 1980s saw some multinationals (e.g. Citibank, Texas

Instruments, Motorola) establish captive IT servicesorganisations, and Indian entrepreneurship ventures, which ledto a steady growth in the sector, even if mostly in staffing/

body-shopping.


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*Our IT services capabilities got a major fillip in the mid-90s withhigher levels of maturity on CMM (Capability Maturity Model). Thisenabled Indian service providers get more respectability and visibilityand contributed to the growth of projects and products business.

*The next key milestone was in the late 1990s with the Y2K marketand the downward revision of telecommunication costs.

*This triggered the take-off stage of rapid growth. Since then it hasbeen a cruising phase for the industry.

*During this phase, due to organic growth as well as through M&A, theIndian services providers have been able to move into the highervalue-add segment.

*During the first decade of the 21st century, the deal sizes have alsoincreased and capabilities strengthened to manage multiculturalworkforces.


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Name Headquarters Consultants

Tata Consultancy Services Mumbai 2,14,770

Infosys Bangalore 1,13,796

Wipro Technologies Bangalore 1,08,071

HCL Technologies Noida 58,129

Mahindra Satyam Hyderabad 52,000

Genpact Gurgaon 49,000

MphasiS Bangalore 34,000

Larsen & Toubro Infotech Mumbai 24,000


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*The growth of IT and ITES has been phenomenal and has

exceeded what any one could have dreamt of in the 1980s.

*In spite of competition from other countries, India has been

able to hold its position as the most sought after destination.

*Our biggest strength was cost (the primary reason why the

customers chose us in the early years), and it will still be a

factor but it is not any more the only reason.

*The other strengths *Scalability

*Process

*Skills

* innovation


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*Not having a scalable model for serving the small and mid-

market segments (most companies concentrate only on the

Fortune 500)

*Not ready yet for leveraging cloud computing in a big way.

*Escalating people costs

*People attrition and short-term orientation, since this adds a

substantial learning and knowledge cost to the cost structure.

*Many of new types of services (e.g. KPO) have evolved mostly

from captive shops of multinationals. There is scope for many

more innovative products and services, especially in non-

technical, business areas


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*http://en.wikipedia.org/wiki/Information_technology_consulting

*http://en.wikipedia.org/wiki/List_of_major_IT_consulting_fir

ms*http://www.tcs.com/offerings/consulting/Pages/default.aspx

*http://www.thehindu.com/business/Industry/article1988041.ece

*http://www.ibisworld.com/industry/default.aspx?indid=1415

*http://www.siliconindia.com/magazine_articles/Indian_IT_Industry_Will_it_Rain_Consulting-BPEN265061244.html

*http://www.thehindubusinessline.com/features/eworld/article2057577.ece
http://en.wikipedia.org/wiki/Information_technology_consultinghttp://en.wikipedia.org/wiki/Information_technology_consultinghttp://en.wikipedia.org/wiki/List_of_major_IT_consulting_firmshttp://en.wikipedia.org/wiki/List_of_major_IT_consulting_firmshttp://www.tcs.com/offerings/consulting/Pages/default.aspxhttp://www.thehindu.com/business/Industry/article1988041.ecehttp://www.thehindu.com/business/Industry/article1988041.ecehttp://www.ibisworld.com/industry/default.aspx?indid=1415http://www.siliconindia.com/magazine_articles/Indian_IT_Industry_Will_it_Rain_Consulting-BPEN265061244.htmlhttp://www.siliconindia.com/magazine_articles/Indian_IT_Industry_Will_it_Rain_Consulting-BPEN265061244.htmlhttp://www.thehindubusinessline.com/features/eworld/article2057577.ecehttp://www.thehindubusinessline.com/features/eworld/article2057577.ecehttp://www.thehindubusinessline.com/features/eworld/article2057577.ecehttp://www.thehindubusinessline.com/features/eworld/article2057577.ecehttp://www.siliconindia.com/magazine_articles/Indian_IT_Industry_Will_it_Rain_Consulting-BPEN265061244.htmlhttp://www.siliconindia.com/magazine_articles/Indian_IT_Industry_Will_it_Rain_Consulting-BPEN265061244.htmlhttp://www.siliconindia.com/magazine_articles/Indian_IT_Industry_Will_it_Rain_Consulting-BPEN265061244.htmlhttp://www.siliconindia.com/magazine_articles/Indian_IT_Industry_Will_it_Rain_Consulting-BPEN265061244.htmlhttp://www.siliconindia.com/magazine_articles/Indian_IT_Industry_Will_it_Rain_Consulting-BPEN265061244.htmlhttp://www.ibisworld.com/industry/default.aspx?indid=1415http://www.ibisworld.com/industry/default.aspx?indid=1415http://www.thehindu.com/business/Industry/article1988041.ecehttp://www.thehindu.com/business/Industry/article1988041.ecehttp://www.thehindu.com/business/Industry/article1988041.ecehttp://www.tcs.com/offerings/consulting/Pages/default.aspxhttp://www.tcs.com/offerings/consulting/Pages/default.aspxhttp://en.wikipedia.org/wiki/List_of_major_IT_consulting_firmshttp://en.wikipedia.org/wiki/List_of_major_IT_consulting_firmshttp://en.wikipedia.org/wiki/List_of_major_IT_consulting_firmshttp://en.wikipedia.org/wiki/Information_technology_consultinghttp://en.wikipedia.org/wiki/Information_technology_consultinghttp://en.wikipedia.org/wiki/Information_technology_consulting


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Documents

IT Consulting & India