Irw Generic Power Point

IRW - Company Background

Integrated, Real-time & Windows Systems

Originally formed 1987

30 members of staff, majority on delivery and technical teams

Glasgow (HQ) and London Locations, UK wide cover and client base

Extensive references and case studies

Client base includes NHS trusts, FE and HE sectors, Police, Fire & Rescue; government , Housing Associations and many private sector blue chips and SMEs

Award-winning SharePoint and BI solutions, over 50 implementations

Microsoft Gold Certified Partner with Information Worker and Custom Development and Digital Marketing Competencies

Organisational Overview

Consultancy

Strategy &Planning

Analysis

Scoping

Consultancy

Implementation

Business Continuity

PRINCE2

Development

.NET

SQL Server

Mobile

WEB

CRM

SharePoint

BizTalk

BI and KPI Reporting

Infrastructure

Help Desk

Managed Service

IT Support

Network Installations

Hosting

DRP

Integrated Services and Solutions

Some of our SharePoint Clients

NHS

EDUCATION

PUBLIC SECTOR

PRIVATE SECTOR

International Accounting StandardsBureau

Anchor Trust

UCLANUniversity ofCentralLancashire

“Any size company that has a Microsoft technology stack should consider Microsoft Dynamics CRM for automating sales force automation and customer service and support processes”.

Gartner - April 2011

What is CRM?Overview

THE POWER OF PRODUCTIVITY

SOURCE: GARTNER (June and July 2009)

FAMILIAR

natural &personal

CONNECTED

collaborative &

integrated

INTELLIGENT

insightful &actionable



FAMILIAR CONNECTEDINTELLIGENT

Office Fluent UI experience

Next-gen Outlook client

RoleTailored forms & views

Advanced Personalization

Outlook Navigat

ion

Web Client

Experience

Auditing

Field Level

Security

Export for

Excel

Familiar Benefits:

User experience reduces clicks to increase productivity

Streamlined experience for users to reduce training costs and user adoption

Compliance requirements can be met

Powerful tools to allow users manipulate data in tools they are familiar with

Outlook

Navigation

Web Client Experience

Auditing

Field Level Securi

ty

Export for Excel








Real-time Dashboards

Guided Process

Visual Analysis & Navigation

Flexible Goal Management

Intelligent: In line chartin

g

Role based

dashboards

Dashboard

creation

Guided proces

ses

Intelligent Benefits:

Powerful visualisations to ensure decisions can made instantaneously

Simple tools to reduce reliance on IT staff

Improve employee productivity

Guided processes allow complex data entry to be simplified ensuring data accuracy and completeness

In line chartin

g

Role based

dashboards

Dashboard

creation

Guided proces

ses








Real-time Dashboards

Guided Process

Visual Analysis & Navigation

Flexible Goal Management

Business Connections

Contextual SharePoint

Cloud solutions & extensions

Dynamics Marketplace

Connected:SharePoi

nt integratio

n

Connections

Marketplace

Connected Benefits:

Simple integration with other Microsoft technologies ensure investments are maximised

Track all connections to ensure 360 degree view of customers

One view of all Dynamics CRM solutions

SharePoint integration

Connections

Marketplace

DYNAMICS MARKETPLACE

Solutions focus

Digital downloads

CfMD Certification

Click & Try Experience

SharePoint 2010

An Introduction

Microsoft SharePoint Server (MSS 2010)

There are two main variants, and several deployment options.

MSF – Microsoft SharePoint Foundation Is the base edition of SharePoint product and comes free of cost (you will only need to pay for windows and database server). This is the equivalent of WSS in 2007.

MSS – Microsoft SharePoint ServerDeveloped on top SharePoint Foundation 2010 and it’s a licensed product. SharePoint Server 2010 includes all the features that SharePoint Foundation has along with many additional features.

Product ReleasedGeneral Availability

DateMainstream Support

End DateExtended Support

End DateService Pack

Support End Date

SharePoint Server 2010 15/06/2010 13/10/2015 13/10/2020 Not Defined

Microsoft Office SharePoint Server (M0SS 2007)

There are two main variants, and several deployment options.

WSS – Windows SharePoint Services (included with Windows Server and SBS) – base but comprehensive system, lacks various features of MOSS. MOSS – Microsoft Office SharePoint Server (obtained as a Server product plus additional modules, such as SharePoint External Connector, CALS etc.

Product ReleasedGeneral Availability

DateMainstream Support

End DateExtended Support

End DateService Pack

Support End Date

SharePoint Server 2007 27/01/2007 10/04/2012 11/04/2017 13/01/2009

SharePoint Server (SPS 2001 - 2003)

SPS 2003 and WSS 2.0In 2003 Microsoft released SharePoint Server 2003 or SPS 2003 and the free WSS 2.0.

SPS 2001In 2001 Microsoft had released SharePoint Server 2001 which was the first commercial release of the version. Before that the project had been code name Tahoe.

Positioning SharePoint - the new operating system?

Massive, and increasing use across all sectors, for a wide variety of purposes and reasons.

A defacto standard?

A Productivity ‘ToolKit?

Provides : A solid, richly functional and extensible base

Tight, easy to use integration with Office and other Microsoft apps

Contains powerful Business Intelligence / Insights capabilities

Multipurpose, license variants for size / capability

Options for deployment, on premise, hosted, cloud....

An Ideal platform to deploy, grow, then build on and integrate with, to create highly effective business /organisation wide solutions.

Our Background in SharePoint

We have worked with all versions of SharePoint since its origins in 2002 From Content Management Server 2002 to SharePoint 2010.....

2003 - First UK integration of Microsoft CMS Intranet and public facing Web in education sector (Times Educational Supplement)

Microsoft Office SharePoint Server 2007 (MOSS) and Windows SharePoint Server (WSS) - over 50 deployments UK wide

Experienced in both Intranet and Internet solutions

Deployment and Use of Project Server on a SharePoint platform (2007 and 2010)

2010 – SharePoint with Dynamics CRM to form organisation wide solutions;

2011 SharePoint with Biztalk to integrate between existing main and/or critical systems;

Migration of several MOSS 2007 sites to SharePoint 2010

Six Pillars of Sharepoint 2010

Six Pillars of Sharepoint 2010

Sites - Basis of Collaboration and Team Sites Intranet / Extranet or Internet

Personalization – MySites

Communities – “Facebook for the Enterprise” Tagging

Blogs

Wikis

Discussions

Content – Web Pages

Documents

Records Management

Six Pillars of Sharepoint 2010 Search - find relevant content

Document Libraries (Metadata)

Site Content (pages, discussions, blogs)

People / Skills

External File Shares (existing network file shares)

Line of Business Apps

Insights – new “Business Intelligence” Charts/ Scorecards

Access/Excel Services

Visio services

Performance Point Services

Composites – build composite apps without code… Business Connection Services

InfoPath

Sharepoint Designer

Visio

Some of the new SharePoint 2010 features

Better support for Internet facing sites

More security features & flexibility in managing permissions

Improved Access and Visio Services Support

In-Place Records Management

Social Networking Capabilities

Native support for Mozilla Firefox 3.0 and Opera

Easy migration from SPS2003 and MOSS 2007

New Silverlight and Media content capability

Re-Designed User Interaction

Ribbon:

Gives Microsoft Office look and feel to SharePoint environment

Re-Designed User Interaction

New Editing functionality - Edit directly on the page

Benefits of using SharePoint Server

Improving Business Procedures

Streamline and Integrate disparate business applications

Tight integration with Microsoft Office

Central delivery of BI and MI

Control of electronic assets Content control and approval

Versioning of documents

Audit trails

Enables collaborative working

Minimal user training thanks to Office UI Design

Strong search capability

Following Areas of Improvement in SharePoint 2010From End Users Prospective

Multiple Browser support - Now Supports Fire-Fox, with increased compatibility for Safari. (IE6 not supported)

Business Connectivity Services (BCS) as the evolution of BDC. These services can now be consumed from Office client apps also

SharePoint Workspace (formerly called Groove): a smart client for SharePoint. Supports online, offline and Synchronization of data.

Business Connectivity Services (BCS)

SharePoint 2010 which is replaced the functionality of BDC(Business Data Catalog) in SharePoint 2007

The External content type which is in SharePoint Designer 2010 can easily connect to SQL databases.

Available in base version of SharePoint 2010 (previously an enterprise feature)

Ability to update, delete and edit external data from SharePoint

Managing Site Users and Permissions

Information in Windows SharePoint Services is secured at one of four levels.

Site level

List or document library level

Folder level

List item level

We can authenticate user permissions according to Site, List, Item.

DEVELOPMENT TOOLS IMPROVEMENTS

As an application platform, Microsoft provides multiple tools, to configure and customize SharePoint 2010.

These tools provide an array of capabilities for a variety of user roles, based on the complexity of the application being created and include a Browser,

InfoPath 2010,

SharePoint Designer 2010

Visual Studio 2010.

Combined, they provide the ability to quickly create powerful enterprise applications which leverage the capabilities of the SharePoint platform.

SharePoint 2010

Insights (Business Intelligence)

Today's BI Reality for Most Organisations

DifficultTo Use

Fragmented

Inflexible

Departmental

Costly

“Foreign” tools inhibit adoption and use

Functionality split across multiple tools

Rigid and unable to change with the business

Narrowly deployed without a complete view

Too costly for broad deployment

Performance Point Services - Intuitive Design

BUSINESS PRODUCTIVITY INFRASTRUCTURE

BUSINESS USER EXPERIENCE

DATA INFRASTRUCTURE & BI PLATFORM

Microsoft Business Intelligence Offering

Data Infrastructure & BI Platform

Analysis ServicesReporting ServicesIntegration ServicesData MiningData Warehousing

TimeJanuary

April

March

February

May

MarginUnits Sales Cost

Products Clothing

Appliances

Groceries

£6,745

“For Groceries, show me the Margin in February”

Analysis Services Cubes

Sharepoint 2010 - Toolkit

Chart Web Part

Status List

Excel

Visio

Performance Point

Can connect to Lists and SQL Tables

Can connect to Lists and SQL Tables

Powerful Client side BI tool

Connect Graphics to Live data

Drill into data via your browser

Reporting Services Further Develop Custom Reports

NHS Lanarkshire Intranet – SharePoint Portal Server

Improve information sharing and retrieval Managing documents and meetings Simple navigation and useful tools (e.g. staff search) Custom ‘look & feel’, web parts, site definitions and templates Devolution of responsibility to those closest to the information

NHS Grampian – SharePoint 2007

Scalable and configurable intranet platform Rapid and collaborative design development and deployment – cost

effective approach Skills transfer to staff allows in-house intranet configuration and

maintenance; SharePoint platform provides a range of flexible collaboration and

communication tools cross-Trust.

Central Scotland Police

Microsoft Office SharePoint Server 2007 Custom Intranet Site Custom ‘look & feel’, web parts, site definitions and templates RSS newsfeed and CustomLog Webpart

Cumbria Constabulary

Microsoft SharePoint Server 2007 (Intranet)

Currently upgrading to SharePoint 2010

Customised Intranet Site

Replaced exchange Public folders with SharePoint Lists

Search Functionality

Individual Sites for all Departments

Additional new projects ongoing

Adam Smith College – SharePoint Portal Server 2007 to 2010

Increased Functionality, upgraded to 2010 Web front end Servers, scalable layout Business Web Application, also ties into Dynamics CRM solution

deployment for improved and effective operations

Lakes College: Intranet Home Page

Lakes College: KPIs

SharePoint 2010

-as a Platform

Project Server

SharePoint 2010: Project Server 2010



SharePoint 2010

-as a Platform – Part II

iCERP – Critical Emergency Resource Planning

Common Problems Encountered

Disparate systems - holding different pieces of information on each staff member or resource.

Interrogation - Time consuming process for interrogating each system to plan resources allocation

Overview - No simple “one page” view of resource availability.

Resolution - When deficiencies are identified, further work is required to investigate additional background info required to support the decision making process.

Client Software Install required – usually on only a few PCs

iCERP Solution

iCERP provides a configurable and integrated view of:

your site locations.

resources / teams per location, with:

status, active and non-active resources

gaps and shortfalls of resource

spare or free resources

skills /qualifications per post and resource

iCERP Solution (cont)

Allows for planning, advising/requesting and implementing resource moves/transfers to resolve shortfalls or gaps.

Provides a detailed log of all events, allocations and transactions.

Dashboard view of key resources, issues and locations.

Integrates to existing systems, to seamlessly transact and communicate the allocations/reallocations.

Both a graphical summary of the whole area and a set of list to categorise sites with a certain state together, e.g. staff deficiencies.

iCERP Technical

iCERP is built on a foundation of

Microsoft Sharepoint

SQL Server

Integration Services

Microsoft BizTalk

iCERP Demo: Tyne & Wear Fire and Rescue

iCERP Benefits

iCERP can provide a number of important and valuable benefits to your service..

Improves operating efficiency and speed of response by giving real-time visualisation of resources.

Improved communication and collaboration.

More effective visibility, use and deployment of resources.

Assists in optimising and achieving resource and team completion aims.

Full traceability and trail of activities.

Clear view of post needs and resource skills, qualifications and/or certifications.

Performance metrics via Management reporting functions and KPIs.

iCERP Applications

Fire & Rescue teams

NHS/ Nursing teams

Ambulance and paramedic teams

Police resources

Coastguard resources

Microsoft Online Services

Customers tell us…

We want the features of the latest platform but don’t want to upgrade or we don’t have the skills…

We can’t keep good IT people to run the platform and we need to free up our best people to work on strategic projects…

We want more predictable IT costs even if it doesn’t save a lot of money…

We can’t spend enough to ensure security and reliability…

We want to provide capabilities to employees who don’t have those today but don’t want to spend time…

Cloud Computing: The Microsoft View

FREEDOM

Solutions you know and trust delivered by SUBSCRIPTION

Applications, platforms, and data center infrastructure as a UTILITY

EXTEND

DEVELOP

Office 365 brings together cloud versions of our most trusted communications and collaboration products with the latest version of our desktop suite for businesses of all sizes.

TEAM SITES

Keep teams in sync and manage

important projects

INTRANET SITES

Keep up to date with company news and

information

MY SITES

Manage and share personal documents

and information

Sign a single agreement that gives you the flexibility to run SharePoint online and on premises

Keep some users on premises and some users online

Move on-premises workloads to the cloud at your pace

• No hardware build-out cost• No more periodic server upgrade

consulting projects• Software offered as a pure subscription

Shift from capital expenditure to

operational expense

• Flat per-user, per-month fee• Eliminate the need to renew software

and hardware purchases every few years

• Your price is protected for the duration of your contract

Make your cost even and

predictable

• Avoid over-purchasing• Scale as your business grows• Get the right license for the right users

with deskless worker option

Buy what you need when you

need it

Finance Benefits

“SharePoint Online was very attractive…It allows flexibility to grow with our organization.”- Aaron Walters, CFO, Recycled Energy Development

“As a businessman, I have to control capital costs and my operating budget. Microsoft Online Services is a fraction of the cost and a quantum leap forward in capability”- Jeff Staser, Founder,

Staser Consulting Group

“If we need to support 150 people, we can get 150 people up and running in a matter of days.” - Jennifer Boyd, Administrative Manager, Staser Consulting Group

Technology Benefits

•Eliminate server installation and configuration•Add users quickly with simple UI•Rapid user migration with Active Directory integration

Faster deployment

•Users can access My Company portal from anywhere, use Outlook Web Access•Administrators can access admin console from any web browser•Mobile integration

Better productivity through

‘anywhere access’

•Single console•Simplified admin interface•Embedded guidance and tips

Simplified manageme

nt

99.9% uptime with financially backed service level agreements

SLA tiers Uptime between 99% and 99.9% 25% payout Uptime between 95% and 99% 50% payout Uptime less than 95% 100% payout

Data centres are Cyber Trust and SAS70 certified. Additionally, they are ISO 27001 certified which is an internationally recognized standard proving a framework within which the range of threats relevant to information security are identified and effectively managed. Lastly, they adhere to the EU Safe Harbour framework.

Security and Reliability

Guaranteed Uptime

•9 layers of data security•Secure access via SSL•Physical and logical separation within datacenter

Highly secure

•Geo-redundant datacenters•N+1 architecture•99.9% uptime SLA

Business class availability

backed by SLAs

•CyberTrust certified•ITIL/MOF operational practices•SAS 70 standards

Assurance of world class operational standards

Process Benefits

What would it cost you to achieve…

“What if it breaks when I need it? I haven’t received e-mail all day—is something down? There’s an emotional component that I can’t put a price or a time value on, but it’s something that I’m very pleased to relinquish.”

- JW Keller, President, Datatune

“Ongoing maintenance…is anywhere from 15 minutes to several hours a month just to keep things running.”


“We’ve never deployed Exchange Server for less than $5K.”


Interoperable by Design

Seamless User Experience

ON-PREMISES CLOUD SERVICES

Deployment Choice

Page:74

Office 365 Pricing Synopsis

Workload Standalone Plans Key Features

Exchange Online (Plan 1)£3.25

Email, Calendar, Contacts, Personal Archive, e-Discovery, AV/AS

Voicemail & advanced archive capabilities

Collaboration with Sites, AV

Forms, data visualization, Access/Excel/Visio services

Instant Messaging & Presence, AV

Virtual Meetings

Client productivity applications & web apps(Outlook, Excel, Word, PowerPoint, Communicator, Access, InfoPath, Publisher, OneNote)

Exchange Online (Plan 2)£6.50

SharePoint Online (Plan 1)£3.50

SharePoint Online (Plan 2)£6.75

Lync Online (Plan 1)£1.30

Lync Online (Plan 2)£4.25

Office Professional Plus

£8.00Office Web Apps (with SPO Plan 1)

£7.25Office Web Apps (with SPO Plan 2)

£10.50

Web App includes SharePoint Online Plan 1*

Web App includes SharePoint Online Plan 2*

* Office Web Apps include SharePoint Online

K Family Plans

Office Web Apps

SharePoint Online Kiosk

Plan K1£2.60/m

Plan K2£6.50/m

Exchange OnlineKiosk

E Family Plans

Office Web Apps

Email, calendar, AV/AS, Personal

Archive

Collaboration Portal

Conferencing

IM & presence

Office Pro Plus

Forms, AccessExcel, & Visio

Services

V.mail & Advanced

Archive Capabilities

Voice

Plan E1

£6.50/m

Plan E2

£10.50/m

Plan E3

£15.75/m

Plan E4

£17.75/m

Hawkeye – Current Global Locations

Hawkeye – Individual Daily Routes and Stops

Hawkeye – Key Requirements

Precise location and tracking of human assets;

Operability in areas of poor mobile phone GPRS reception

(eg rural/hill/mountain/valley areas);

Employee safety;

Link to business systems;

Mobile workforce affectivity tools;

Use in a mixed mobile phone environment;

Phones with no on-board GPS;

Hawkeye – Technical Base

Currently we run this on phones and smartphones using the Windows Mobile operating system. The system is based on Microsoft .Net and SQL Server . It can cater for user volumes from 1 to several thousand.

IRW can provide both a web based and PC based solution, depending on your needs.

Hawkeye – Product Development

We are now commencing additional development on this to address other topical markets and mobile phone operating systems , for example Symbian and the Blackberry platform.

Further, we are aware that the market is also seeking more hybrid tracking systems where we can include other devices in our solution, for example non-powered plant items, such as trailers to articulated trucks. We are therefore able to source and integrate suitable GPS/GPRS/GSM devices into our solution.

IRW Value Statement

We provide and assist clients with, SharePoint Solution Realisation, via:

A Proven 4D Approach - Discovery - Requirements definition /Clarification of business needs

Design - of the best fit system, components, configuration and functions

Develop – the application to fit your aims and requirements

Deploy – the overall solution, to fit your aims, budgets and timescales, plus post implementation support as needed

Our operating modes rage from complete application provision, to joint working and knowledge transfer with clients

IRW – big enough to cope, small enough to care.

Questions:

Kenny Cochrane/Greig Duncanson

Business Development Team

[email protected] or [email protected]

0141 840 6868 (Scotland/North)

0207 873 2268 (London/South)

www.irw.co.uk

"IRW's expertise and practical approach allowed us to progress promptly to a solid IT Strategy, implementation plan and effective deliverables . We view them to be among the best for customer service in the industry."

mailto:[email protected]