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INTRODUCING THE SERVICES SETA
Presented by Peta Broomberg
Senior Chamber Manager
INTRODUCING THE SERVICES SETA
SETA’s were established in March 2000 including SSETA
Our SETA is one of 22 SETAs currentlyFocus is on the services sectorIt is the most diverse SETAComprises of 37 SIC Codes covering a
range of industries Grouped into 11 chambers for focused
management
INTRODUCING THE SERVICES SETA
It is one of the most successful SETA’sIt is the most visible and recognized SETAIt comprised of the largest member base
by Dec 2005 with over 177 000 member companies now 20 000 after levy exemptions
Seen as the leaders in the industry
OUR ROLE IN THE SERVICES SECTOR
Report to the Minister of Education and to the South African Qualifications Authority on our initiatives
Support the implementation of the NQF as well as the newly established QCTO
Disburse levies collected from employers for training of staff
Develop & implement our sector skills planDevelop & administer learnerships, skills
programmes, etc Through learnerships we assist new entrants into
employment (gainful employment) thus contributing to productivity and employment growth
OUR ROLE IN THE SERVICES SECTOR CONT.
In line with the NSDS to develop a culture of “high quality” life-long learning in our sector
Ensure learners are trained by accredited providers
Stimulating and supporting skills development in small businesses
Support development of people with disabilities, NGO’s, CBO’s, etc
Implement the National Skills Development Strategy
Undertake quality assurance within the sector
OUR ROLE IN THE SERVICES SECTOR CONT.
Promoting skills development for employability and sustainable livelihoods through social development initiatives thus contributing to the alleviation of poverty in our country
SIC CODE BUSINESS SERVICES
99055 Call Centre management of people
9008 Direct Marketing
99056Event & conference Management excluding the operation of convention centers
88910 Labour Recruitment & provision of staff
88130 Marketing Research & Public opinion polling
9001 Marketing Services
99053 Valuers (incl Auctioneers)
84203 Estate Agencies
Standard Classification Codes Per Chamber
SIC CODE MANAGEMENT SERVICES
88141General Consulting (incl management consulting code 99015)
9002Marketing communications (incl Public Relations)
88900 Business Services N.E.C.
88000Other business activities incl Administrative & Secretarial
99039 Generic Project Management
84202 Property management
95992Associations , federations and umbrella bodies, (incl professional bodies)
99014 Quality Management & related services
SIC CODE CLIENT CARE SERVICES
99024Beauty treatment (incl nail, skin and health)
99090Other service activities (incl Commercial services)
99030 Funeral & related activities
99023 Men & ladies hairdressing
SIC CODE
COMMERCIAL & INDUSTRIAL SERVICES
75121 Mail handling and Courier services
75110 National Postal activities
99002 General Cleaning
99035Miscellaneous item hire ( video , car etc)
99052 Truck & Plant Hire
NEW CHAMBER STRUCTURE
Peta Broomberg Senior Chamber Manager
Chamber Managers Nomfezeko Vendle Cleaning and Hiring Shainaaz Rambehary Call Centre, Labour Recruitment Priscilla David Events and Creative Animation Tshepiso Mofokeng Property, Real Estate, Auctioneering Joelyga Lawrence Postal and Hairdressing Dharmisha Govind Marketing and Communications Chantal Rodrigues Project Management, General Business Consulting Naseema Haffejee Funeral and Beauty Chantal Monyane Quality Management, Payroll and Secretarial Ria Jordaan SME Devan Naicker Associations and Federations
National Chamber Boards
Makes policy decisions across chambers makes policy recommendations to council
EXCO •responsible for ensuring that decisions made by the Council are properly implemented;•monitoring and enforcing agreements concluded by the Council;•preparing relevant reports for Council; and•generally performing any power, or function •delegated to it by the Council
SME
Advisory body for SME sector
(Nominated from board structures)
Industry Skills Committees (national)
Decision making body for the industry
OUR GOVERNING STRUCTURES
Disability Advisory body for people with disabilities (Nominated from board structures)
ETQA Committee Nominated from Board structures
Audit CommitteeSelection based on expertise
Provincial Councils
Comprises Chairs and vice chairs of Provincial Chamber clusters
Other Support Structures
Remuneration CommitteeSelection based on expertise
ROLE OF THE COUNCIL
Control and governance of the affairs of the SETA.
Represented by: Organised employers Organised labour
THE ROLE OF EXCO
EXCO is responsible for,
ensuring that decisions made by council are properly implemented.
monitoring and enforcing agreements concluded by the council.
preparing relevant reports for council, and generally performing any power, or function delegated to it by the Council.
EXCO IS COMPOSED OF:
Chairperson from each chamber board.The chairperson & vice chairperson of
council.The following non voting members, the
SETA CEO, chairperson of the audit committee, company secretary and other persons deemed necessary and appropriate by the chairperson.
THE ROLE OF INDUSTRY (CHAMBER) REPRESENTATIVES
Represent either employer or employee constituency.
Operate by taking a mandate and communicating effectively with the constituency.
They are the SETA’s communication channel to and from the constituency.
ROLE OF CHAMBER MANAGERS
Provide support and infrastructure to ensure chamber boards are able to facilitate the generation of qualifications and standards.
Develop and implement industry skills plans to meet sector objectives.
Identify and develop learnerships to meet industry needs.
ROLE OF CHAMBER MANAGERS CONT.
Promote a culture of life long learning to improve and broaden skills.
Communicate with stakeholder groups.
THE DIFFERENCE THE SERVICES SETA HAS MADE
Created more opportunities for those exiting the schooling system
Created more opportunities for those who have worked for years and have had no qualifications e.g. Domestic Workers)
Created a skills consciousness for employers and employees
Recognised previous skills acquired (Recognition of prior learning)
THE DIFFERENCE THE SERVICES SETA HAS MADE
Incited our country to question whether our school learning system prepares one for the world of work or not.
Created employment opportunities for the unemployed (gainful,entrepreneurs and other)
Created opportunities for people with disabilities
THE DIFFERENCE THE SERVICES SETA HAS MADE
Improved quality of life of many (income = less poverty)
Created entrepreneursCreated a culture of life-long learningContributed to the development of our
sector and the economy
Skills Plans
GrantsProviders
Qualifications
Standards
Industry objective
s
Learner-ships
Return on
invest-ment
A QualificationA homogeneous cluster
of Fundamental, Core and Elective standards
developed by, and appropriate for an industry,
registered for public use with
the South African Qualifications Authority
at a Level within a Band
on the National Qualifications Framework
A Learnership
A structured skills development process,
identified and financed by an industry,
that takes place on the job,
that gives competency to learners
in the theory and skills of a qualification
required to fill actual or probable gaps
in labour supply
Recognition of Prior Learning
A process used to relate informal training, life and work experience to a set of specific unit standards, to allow the candidate access to
wider career and workplace training opportunities.
Candidates compile their own portfolios of evidence to prove competencies.
Process leads to assessment & certification - or identifies need for further development
INDUSTRY OBJECTIVES
Relevant qualifications Standards Generating Body Learnerships Cross-cutting qualifications
Training providers Workplace assessment
Industry involvement Workplace skills plans Communication
GRANTS
Mandatory grant and implementation grant 50%SDF & WSP requiredATR proves implementation of WSPProof of expenditureAccredited training providers must be used
Discretionary grants 20% Applied for by the industry through a proposal, eg.
ABET, RPL, learnerships, bursaries etc.
WORKPLACE SKILLS PLANS
50+ employees – full WSP
20-49 – SME Training Report Claim
1-19 – SME Training Report Claim
THE WSP PROCESS
1.Form consultative forum2. Identify company objectives3. Identify resources required4.Take stock of skills; identify gaps 5.Set priorities; the route; the budget6.The ‘minutes’ of these steps become your WSP
TRAINING PROVIDERS
Availability in your regionHave they followed the accreditation
processCoaching and assessment optionAre there registered constituent assessors
HOW DO I JOIN THE SERVICES SETA?
Levy paying company to the Services SETA. Your company must belong to an association
that is not a training provider. (Schedule 1).This association must show the following,
• Have a constitution
• Or a founders document
• Have a regional presence
• Have a constituency of at least 10 Services SETA levy paying members.
THANK YOU
QUESTIONS?
Tel: 011 276 9600/9647