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International Federation of Red Cross and Red Crescent Societies Birgitte Olsen Performance Measurement Birgitte Olsen - Head of IFRC Logistics

Intro to Logistics - Fritz Institute · International Federation of Red Cross and Red Crescent Societies Aim To demonstrate the importance of logistics performance measures & metrics

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International Federationof Red Cross and Red Crescent Societies

Birgitte Olsen

Performance Measurement

Birgitte Olsen - Head of IFRC Logistics

International Federationof Red Cross and Red Crescent Societies

Aim

To demonstrate the

importance of logistics

performance measures &

metrics in delivering the

IFRC global strategy...

International Federationof Red Cross and Red Crescent Societies

Incentive

International Federationof Red Cross and Red Crescent Societies

IFRC Strategic Objective

International Federationof Red Cross and Red Crescent Societies

Logistics Strategy

RLU

Region

Stocks orframework

Panama RLU

Dubai RLU

Kuala Lumpur RLU

Geneva HQ

RLU

Region

Stocks orframework

Panama RLU

Dubai RLU

Kuala Lumpur RLU

Geneva HQ

International Federationof Red Cross and Red Crescent Societies

Tools – Strategy Implementation

International Federationof Red Cross and Red Crescent Societies

Tools – Continuous Development

0%

20%

40%

60%

80%

100%

CustomerService

FinanceControl

ProcessAdherence

Innovation /Learning

LRMD 2006 Progress by Dimension

0%

20%

40%

60%

80%

100%

CustomerService

FinanceControl

ProcessAdherence

Innovation /Learning

LRMD 2006 Progress by Dimension

0%

20%

40%

60%

80%

100%

Manage Procure Logs Fleet Projects

LRMD 2006 Progress by Activity

0%

20%

40%

60%

80%

100%

Manage Procure Logs Fleet Projects

LRMD 2006 Progress by Activity

International Federationof Red Cross and Red Crescent Societies

Better, Faster, Cheaper Indonesia Pakistan EQ Yogyakarta EQ

Families receiving full package by 2 months 0 0 42,911

Days to activate supply chain 18 10 3

Cost to deliver relief package per family at 2 months (CHF) - 824 142

Results and Indicators - Impact

International Federationof Red Cross and Red Crescent Societies

Results and Indicators - Benchmarking

International Federationof Red Cross and Red Crescent Societies

Results and Indicators - Sustainability

International Federationof Red Cross and Red Crescent Societies

IFRC Logistics – Next Steps

International Federationof Red Cross and Red Crescent Societies

Aim

To demonstrate the

importance of logistics

performance measures &

metrics in delivering the

IFRC global strategy...

International Federationof Red Cross and Red Crescent Societies

Birgitte Olsen

Performance Measurement

Birgitte Olsen - Head of IFRC Logistics