Intro to Human Resources Management

8/10/2019 Intro to Human Resources Management

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HUMAN RESOURCES MANAGEMENTMRS. M.T. BALUYOT

HUMRES INSTRUCTOR

Introduction to HUMRES

How may human !ha"ior ! d!#cri!d$a) Human behavior is a dynamic processb) Behavior is never in isolaion! never a a sandsillc) Behavior is an ou"ro#h o$ one%s personaliy developmen

d) &ro#h and personaliy developmen are in'uenced by his e(posure o li$e e(periences

%hat ar! #om! "i!w# conc!rnin& human natur!$a) Man is uniue amon" speciesb) Man has a considerable abiliy $or concepual hin*in" and lan"ua"ec) Human bein"s are he mos immaure a birh amon" mammals

How do!# th! natur! o' man a(!ct hi# r!)ation# with oth!r *!o*)!$a) Individual di+erencesb) ,ercepionc) - #hole persond) Moivaed behaviore) .esire $or involvemen

$) /alue o$ he person

How may ! th! +i)i*ino !ha"ior ! und!r#tood$The sudy o$ he 0ilipino! his values and behavior is $ascinain"1 The 0ilipino is di+eren! bu #orhundersandin"1 His values and behavior are pu22lin"1 -ll behavior is caused and here are reasons#hy 0ilipinos ac as hey do1 The 0ilipino is body 3*aa#an)! soul 3*alulu#a)! and spiri 3*alooban)! allin one1 The body relaes o he physical and maerial #orld o$ he 0ilipino1 The soul is he cener o$his emoions! aiudes and sel$4consciousness1 The spiri is he par o$ man ha is relaed #ih &odand oher spiris1

%hat ar! #om! in'!r!nc!# toward# th! a#!# 'or indi"idua) and &rou* wor, !ha"ior$

5 elemens o$ behavior

-civiy

Ineracion

Senimen

.eerminans o$ behavior

Environmenal variables 3or"ani2aional se4up! re#ards4punishmen policy)

Individual di+erences variables 3herediary6"eneic deerminans7 a"e or senioriy7 rainin"!

e(perience and s*ill7 culure)C)a##i-cation o' com*ani!# in th! hi)i**in!#

81 The 9rs "roup consiss o$ companies #ih a human resource deparmen ha assumes a ne"aive!de$ensive aiude o#ard union aciviy1

:1 The second "roup consiss o$ 9rms #hish se up a human resource deparmen because ohercompanies have done so1

51 The hird "roup esablishes he human resource deparmen o accommodae someone #ho doesno 9 any#here else in he or"ani2aion and use his deparmen as a dumpin" "round1

;1 The $ourh "roup consiss o$ companies #hich esablish heir human resource deparmen so as odevelop and mainain healhy employer4employee relaions1

Human r!#ourc! mana&!m!nt3HRM) is he srae"icand coherenapproach o hemana"emeno$ an or"ani2aion


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HISTORY

-1 The Medieval "uilds in Europe

Trade "uilds > an associaion o$ men belon"in" o he same rade or en"a"ed in similar

pursuisa) Merchan "uilds > composed o$ sore*eepers! merchans and builders #ho carried on

rade in he o#ns and nearby villa"es1 The rader deal #ih his cusomers andemployees direcly1

b) Cra$ "uild > composed o$ masers! =ourneyman! and apprenices en"a"ed inshoema*in"! #eavin"! ba*in"! and similar rades1

B1 The Indusrial Revoluion > he a"e ha $ollo#ed he invenion o$ machines #hich supplanedhuman labor in $acories and $arms and sharply chan"ed he mehods o$ producion and disribuiono$ "oods1

C1 The Human Relaions Movemen > emphasi2ed he need $or acive paricipaion o$ subordinaes indecision4ma*in" and $or reain" hem #ih di"niy as an imporan elemen in he or"ani2aion1

AROACHES

Manpo#er .evelopmen Sysem Model > - company #hich aims o ma*e is manpo#er

e+ecive should creae a means $or harnessin" and releasin" human ener"ies! alens and*no#led"e1

Sel$ .evelopmen > -n approach #hereby he #or*er is encoura"ed o deermine his needs

$or personal developmen and see* he venue $or undera*in" he rainin" appropriae o hisneeds1

&roup Ineracion S*ills > In &IS! he #or*er! re"ardless o$ posiion and ran*! normally

ineracs #ih co4#or*ers1

Transacional -nalysis > T- $or developin" #or*er moivaion! involves analysis o$ one%s

personaliy dynamics hrou"h he e"o saes1

Teambuildin" > This encoura"es each #or*er o vie# himsel$ as par o$ a eam! and #ihou

#hose paricipaion! he "oal o$ he eam is di?cul o aain1

-dminisraive /alue -nalysis > -/- is an adminisraive echniue $or improvin" he

e+eciveness o$ an or"ani2aion by associain" operaional problems #ih shorcomin"s andhen analy2in" and solvin" he problems1

,ersonali2ed Time Mana"emen Srae"y >This srae"y holds he concep ha ime is no

he problem7 he problem is ho# #e uili2e ime1

@ob Enrichmen and @ob Enlar"emen

@ob enrichmen > involves he policy o$ addin" moivaors o a =ob o ma*e imore re#ardin"1

@ob enlar"emen > involves he policy o$ "ivin" #or*ers a #ider variey o$duies in order o reduce monoony

/E0ELOMENT O+ EMLOYEE CONCETS

A-BOR -S - COMMO.IT

A-BOR -S - M-CHINE &OO.IAA -S - CONCE,T O0 A-BOR

A-BOR -S - HUM-N ,ERSON-AIT

,-TERN-AISM -S - CONCE,T O0 A-BOR

A-BOR -S - ,-RTNER

A-BOR -S SOCI-A RES,ONSIBIAIT O0 THE EM,AOER

A-BOR -S - RESOURCE

ARTIES THAT HA0E INTERESTS IN BUSINESS AN/ IN/USTRY

THE EM,AOEES

THE ONERS OR EM,AOERS

THE CUSTOMERS -N. THE ,UBAIC -T A-R&E

THE &O/ERNMENT

HUMAN RESOURCES MANAGEMENT IN THE HILIINES

+ACTORS THAT HA0E CONTRIBUTE/ TO THE GRO%TH O+ HRM IN THE HILIINES

The increasin" comple(iy o$ business operaions

The number o$ "overnmen re"ulaions and labor la#s promul"aed in recen years


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The "ro#h o$ labor unions

Shora"e o$ uali9ed men

The in'u( o$ ne# conceps in mana"emen

The presen rend

Su*!rior Human R!#ourc!# +u!) Economic Growth

There is a sense o$ e(ciemen and anicipaion ha he seady economic "ro#h in he ,hilippines holdspromise $or he $uure1 .espie is recen hisory o$ naural disasers! poliical unres and economichardship! he ,hilippines% D4 F "ro#h rae in &ross Naional ,roduc 3&N,) $or 8GG is si"ni9can ando+ers hope o$ promisin" chan"e1 0urher! dere"ulaion! liberali2aion! and privai2aion re$orms areconribuin" o he counry%s ,hilippines :JJJ campai"n! aimed a achievin" Ne#ly Indusriali2edCounry 3NIC) saus! moderni2in" is a"riculural secor! and revoluioni2in" is in$rasrucure by he urno$ he cenury1 Included in hese re$orms is an emphasis on he role o$ he privae secor and promoion o$$orei"n invesmen1

The -sian economic crisis has no hur he ,hilippines as much as i has hur is nei"hbors1 The counry is!ho#ever! in a mild recession1 Is &N, "ro#h is e(peced o slo# o 51 percen his year! in conras #ihhe a$oremenioned D o percen "ro#h in 8GG1 The leadership o$ he counry is con9den! ho#ever!ha heir economy #ill be amon" he 9rs in -sia o recover $rom he crisis1

The ,hilippines is "radually becomin" an aracive locaion $or producion ceners in -sia $or manyinernaional companies1 0or hose searchin" o ma*e an invesmen in Souheas -sia! he ,hilippineso+ers he promise o$ hi"h "ro#h! #ih operaional advana"es such as a srae"ic locaion $or "lobale(pors! and a hi"hly uali9ed and educaed #or*$orce1 Moreover! he ,hilippines has recenly achieved asable poliical environmen! somehin" #hich has held he counry bac* $or decades1

The ,hilippines% labor $orce is #ell euipped o #or* #ih $orei"n venures and is one o$ he counry%sousandin" aribues1 En"lish is commonly spo*en1 The populaion and culure is a mi(ure o$ is Malayori"ins and Spanish and -merican in'uences1 0urhermore! $ollo#in" independence! he counrymainained many o$ is esern4'avored insiuions! paricularly in la#! "overnmen! and economics1 This$amiliariy #ih esern pracices eases 0ilipino ine"raion #ih esern business pracices and $orei"nvenures1 -ddiionally! unli*e many oher Souheas -sian counries #hich mus "rapple #ih a s*illed4labor shora"e! he ,hilippines boass a lierae populaion ha is #ell euipped #ih compuer s*ills!

advanced echnolo"ical e(perise! and "ood esern mana"erial s*ills1 In $ac! in some cases here is anoverabundance o$ s*illed labor7 millions o$ 0ilipinos #ho can% 9nd #or* a home live in $orei"n counriesuili2in" heir echnical e(perise1

0ilipinos are youn"! educaed! ener"eic! and moivaed o succeed1 ih he suppor o$ such superiorhuman resources! he ,hilippines is in a prime posiion o susain is presen "ro#h rae and o play ane(cellen hos o $orei"n invesmen1 To esablish a success$ul presence in he ,hilippines! anundersandin" o$ he culure! la#! and pracices o$ he 0ilipino labor $orce is criical1 Buildin" a muuallybene9cial relaionship #ih 0ilipino employees reuires an a#areness o$ he ,hilippine disposiion! hecounry%s labor la#s! cusomary salary and bene9s! union ri"hs! and employmen procedures1

Th! +i)i*ino a# an Em*)oy!!

0ilipinos are $riendly and have a laid4bac* culure1 They adop an in$ormal appearance! even in he#or*place1 They are a ease #ih #al*in" ino heir superior%s o?ce simply o have a conversaion1 On heoher hand! hey are sensiive o bein" reprimanded1 They li*e o be reaed #ih paience1 Because heyvalue a solid repuaion and a "ood public ima"e! i is shame$ul $or hem o be reprimanded in public1 Theyrespec a mana"er ha is $air! respec$ul o$ heir di"niy! and #illin" o compromise1 In reurn! hey arerus#orhy! dedicaed! responsible! and producive #or*ers1

Typical o$ -sian culure! 0ilipinos avoid con'ic and con$ronaion1 In order o avoid unselin" siuaions!hey o$en rely on an inermediary or hird pary o convey heir messa"e1 hile in he Unied Saes hiscould be perceived as evasive! he 0ilipino is more com$orable avoidin" con'ic1 They value harmony overheir personal vie#poin and o$en remain silen in disa"reemen1 Thus! harmony is preserved a hee(pense o$ heir o#n creaiviy or iniiaive1 They #ill $ollo# a boss%s decision raher han creae a sir bysu""esin" an alernaive proposal1

Business is usually undera*en a a leisurely place1 Unli*e he Unied Saes and Europe! he -sianse(ecuive conducs business 9rs by esablishin" a $riendship and hen buildin" a pro$essional relaionship1

The purpose o$ a business meein" is sand#iched be#een $amily and small al*! #hich is crucial omainainin" solid connecions1

R!cruitm!nt Gainin& o*u)arity


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There are more uali9ed employees in he ,hilippines han here are adeuae employmen opporuniies1The hi"h employmen and underemploymen ha pla"ue he counry have lead cii2ens $rom all 9elds andeducaion levels o see* employmen abroad1 This may be an obsacle o 9ndin" he bes candidae in he,hilippines1 Under he ,hilippine :JJJ pro"ram! he "oal is o creae su?cien employmen opporuniies#ihin he counry by he year :JJJ1 - $orei"n employer operain" in he ,hilippines ha o+ers hi"her#a"es! chances $or promoions! and ravel incenives! can persuade 0ilipinos o reurn or o say home1

-lhou"h businesses in he ,hilippines recrui poenial candidaes hrou"h ne#spaper and ma"a2ineadverisemens and noices! #ord o$ mouh is sill he mos common and e+ecive $orm o$ 9ndin" =obs1Many 0ilipinos secure posiions hrou"h hird paries #ih direc connecions o decision4ma*ers1 Unilrecenly! mos 0ilipino businesses uili2ed e(ecuive search 9rms1 Ho#ever! #ih he improvin" economy!such searches are becomin" less popular1

Education i# 1!y to Succ!##

The ,hilippines is *no#n as he human resource rainin" insiue o$ he 0ar Eas because o$ is superbeducaion sysem1 -$er en years o$ schoolin" in boh En"lish and 0ilipino! sudens a a"e ei"heen maychoose o aend one o$ he counry%s 9$y49ve universiies1 To ma*e such educaion as universallyavailable as possible! he "overnmen and universiies have esablished a broad scholarship sysem1 The.eparmen o$ Science and Technolo"y 3.OST)! $or e(ample! emphasi2es he imporance o$ advancedechnolo"y and en"ineerin"1 Thus! i o+ers 5!DJJ scholarships in he 9elds o$ science and mahemaics1 Inhis #ay! i can simulae an increase in he number o$ "raduaes #ih maser%s de"rees in en"ineerin" and

science1

.espie is e(cellen primary and universiy educaion sysem! coninued employee educaion and rainin"have no been #idely developed in he ,hilippines1 Aess han one4hird o$ all 9rms provide #or*ers #ih on4"oin" rainin" o improve =ob s*ills and per$ormance1 -s he economy "ains momenum and $orei"ninvesmen increases! improvin" employee s*ills #ill become increasin"ly imporan1 &lobalcompeiiveness depends on he sren"h o$ employees1 The "overnmen has no# be"un o sponsorin$ormal educaion and rainin" courses and o+er incenives o privae companies ha develop heir o#npro"rams1 0or e(ample! he "overnmen o+ers a( deducions $or he e(penses o$ each rainin" pro"ram1&overnmen a"encies such as he Naional Manpo#er and ouh Council 3NMC) have already providedlimied rainin" o more han 81: million people1

0inally! re"ardless o$ he $ac ha he ,hilippines en=oys a niney percen lieracy rae and more han hree

imes he number o$ colle"e "raduaes each year compared o he available vacancies $or employmen!he ,hilippines sill $aces labor and human resources problems1 Each year many hi"hly rained andresource$ul ,hilippines pro$essionals mi"rae o oher counries $or beer employmen opporuniies1 The,hilippines needs o reain is hi"hly rained #or*ers by o+erin" hem "ood employmen opporuniies i$ iis o coninue o "ro# and prosper1

hi)i**in! Laor Cod! Go"!rn# Em*)oy!! Ri&ht# and R!#*on#ii)iti!#

The ,hilippine Aabor Code o$ 8G #as desi"ned o incorporae and coordinae all aspecs o$ #or* placela#1 I is a comprehensive la# ha is amended $rom ime o ime o incorporae ne# issues as hey arise1 Iesablished rules on everyhin" $rom annual leave o minimum #a"e o erminaion o unioni2aion1 TheAabor Code is desi"ned o ensure beer #or* condiions $or employees1 The la# mandaes! $or e(ample!

ha he avera"e #or*#ee* be no more han ;K hours! #ih one day o$ res1 Healh personnel #or* a oalo$ ;J hours per #ee*1 The .eparmen o$ Aabor and Employmen ensures en$orcemen hrou"h periodicinspecions1 Overime pay is usually 8:DF o$ re"ular pay! ho#ever! here are e(cepions $or "overnmenemployees and ohers holdin" cerain posiions1

Oher bene9s "raned under he labor la# are as $ollo#s1 The la# eniles employees o a cerain amouno$ paid leave1 There are 8: naional holidays7 addiionally! 9ve days o$ vacaion accrue $or every one yearo$ service1 Each employee has 8D days o$ sic* leave per year1 0or each o$ up o $our pre"nancies! #omenare eniled o J days o$ maerniy leave1 0urhermore! all businesses are reuired o have available arained 9rs4aid sa+1 0or lar"er 9rms and hose dealin" #ih ha2ardous maerials! a docor! denis! nurse!and in9rmary mus be readily available1

/!*artm!nt o' Laor and Em*)oym!nt 2/OLE3

One o$ he main a"encies responsible $or ensurin" he #el$are o$ he 0ilipino #or*er is he .OAE3.eparmen o$ Aabor and Employmen)1 .OAE%s responsibiliies include sein" he minimum #a"e!ensurin" sa$e #or*in" condiions! and creain" occupaional sa$ey and healh 3 OSH) sandards1 I also hasa L,roduciviy Improvemen ,ro"ram o increase #or*ers% produciviy in selec manu$acurin" indusrieshrou"h improved #or*in" and livin" condiions1 The deparmen is in consan dialo"ue #ih #or*ers!employers! and heir or"ani2aions #ih re"ard o social and economic concerns! includin" environmenalissues1 .OAE and is close lin*s #ih he #ell4esablished N&O 3Non4&overnmenal Or"ani2aions) ne#or*promoe "reaer bilaeral paricipaion in enhancin" sa$ey and healh in he #or*place #hile bohenrepreneurs and #or*ers are encoura"ed o implemen lo# cos improvemens in #or* condiions #hichcan evenually lead o improvemen in produciviy and he "eneral #ell4bein" o$ he #or*ers1


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OB4ECTI0ES O+ ERSONNEL MANAGEMENT

To assis op and line mana"emen achieve he company ob=ecives o$ $oserin" harmoniousrelaionship #ih is human resources

To acuire capable people and provide hem #ih opporuniies $or advancemen and sel$developmen

To assis op mana"emen in $ormulain" policies and pro"rams ha #ill serve he reuiremens o$he company and adminiser he same $airly o all employees

To provide echnical services and assisance o he operain" mana"emen in relaion o heir

personnel $uncions in promoin" sais$acory #or* environmen To assis mana"emen in rainin" and developin" he human resources o$ he company To see ha all employees are reaed eually and $airly in he applicaion o$ company policies! rules

and re"ulaions and in renderin" service o hem To help e+ec or"ani2aional developmen and insiuion buildin" e+ors

T%O ROA/S IN ERSONNEL A/MINISTRATION

HI&H RO-. > hose #ho concern hemselves #ih he more conemporary issues o$ personnel! such

as manpo#er plannin"! $ormulaion o$ policies and pro"rams! ec11

AO RO-. > hose #ho concern hemselves #ih he daily rouine operaion o$ he personnel

deparmen

+UNCTIONS O+ ERSONNEL MANAGEMENT

M-N-&EMENT 0UNCTIONS

,lannin"

Or"ani2in"

.irecin"

Coordinain"

Conrollin"

O,ER-TI/E 0UNCTIONS

,rocuremen o$ employees

,lacemen and uili2aion o$ employees Trainin" and developmen o$ employees

Moivain" employees

Compensain"

MA4OR RESONSIBILITIES O+ THE ERSONNEL /EARTMENT

.evelopin" and adminiserin" personnel policies and pro"rams -ssisin" line mana"emen -ssisin" line mana"emen in personnel appraisal Coordinain" personnel aciviies @ob evaluaion! classi9caion! and salary adminisraion Employee and labor relaions

eepin" personnel records and 9les

THE ERSONNEL MANAGER

The *!r#onn!) mana&!r! #ho should be a member o$ he company%s op mana"emen "roup! isresponsible $or he $ormulaion $or op mana"emen o$ personnel policies and pro"rams #hich serve as he$oundaion $or an e?cien personnel adminisraion in a company so ha he company can reali2e is "oalsand ob=ecives and a he same ime allo# he employees o develop and reali2e heir individual career"oals1

THE ERSONNEL O++ICER

He is a much abused individual1 He is a shoc*4absorber! scape"oa! rubber samp! un#illin"hache man! and suspeced inri"uer1 He is harassed mos o$ he ime and he is underpaid1 He is

a personnel o?cer1He does no usually say lon" in one company1 He is a buer'y1 I is because he is ineviably

blamed $or any labor crisis7 he is sacri9ced o appease rebellious #or*ers1 His opinions! hou"hsound! are o$en disre"arded7 #orse! hey may be re$erred $or con9rmaion or disapproval o he

employee%s reained counsel1 In his #ay! he is "iven a $eelin" o$ inadeuacy1The employees re"ard him #ih suspicion1 They $eel ha he is insincere! plays $avories! or a

$aul9nder1 He is $riendless1


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Bu he is also an employee! and he de9niely deserves more help! more undersandin"1 His #or*is vial o he ineress o$ boh employer and he employees1 He is no a mere ornamen in a

company1 I is o$en said ha he company rises or $alls#ih is personnel o?cer1

3Ediorial > ,hil1 Aabor Relaions @ournal! 8GG)

Documents

Intro to Human Resources Management