Inter Cultural Competence UG

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    INTERCULTURAL

    COMPETENCE

    Mr. Chengappa B.M, School of Law

    Mr. Mukund Naragund, Department of Electronics

    Ms. Smitha Vinod, Department of Computer Science

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    INTERCULTURAL COMPETENCE

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    Life style of a people, or the learned and

    shared patterns of beliefs, behaviors and

    values of a group of interacting people.

    (Bennett)Culture is the collective programming of

    the mind. (Hofstede)

    Culture is the water we live in. It surroundsus and defines us. Chinese definition

    Culture is to us what water is to a fish

    CULTURE ?

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    The feeling of disorientation experienced by

    someone who is suddenly subjected to an

    unfamiliar culture, way of life, or set of

    attitudes.

    CULTURE SHOCK

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    Video of Culture Shock

    http://localhost/var/www/apps/conversion/tmp/scratch_8/Final%20culshock.flvhttp://localhost/var/www/apps/conversion/tmp/scratch_8/Final%20culshock.flvhttp://localhost/var/www/apps/conversion/tmp/scratch_8/Final%20culshock.flv
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    CULTURE: VISIBLE & INVISIBLE ELEMENTS

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    ObservableManners

    Clothes

    Food (Video)

    Newspapers

    Books

    Monuments

    Rituals Festival

    Gadgets

    Non Observable History

    Friendship

    Time and Space

    Negotiation Style

    Communication Style

    Solutions to Problems

    CULTURE IS LIKE AN ICEBERG

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    http://localhost/var/www/apps/conversion/tmp/scratch_8/HSBC%20food.flvhttp://localhost/var/www/apps/conversion/tmp/scratch_8/HSBC%20food.flv
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    INTERCULTURAL COMPETENCEIN COLLEGE

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    Culture hides more than it reveals and

    strangely enough what it hides, it hides

    most effectively fromits

    ownparticipants. Years of study have

    convinced me that the real job is not to

    understand foreign culture but to

    understand our own.

    Late Edward Hall, US Anthropologist

    UNDERSTAND YOUR OWN CULTURE

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    UNDERSTAND YOUR OWN CULTURE

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    Motivation to Communicate Effectively with

    Someone from a Different Culture

    Learn Skills to Communicate Effectively

    Ability to Put This Knowledge to Use

    Willingness of Different Groups to Respect

    Cultural Rights" of Others

    Dominant Culture vs Other Cultures

    WHAT IS INTER CULTURAL COMPETENCE?

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    CULTURAL DIVERSITY ( V I D E O )

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    http://localhost/var/www/apps/conversion/tmp/scratch_8/Final%20CultDiv.flvhttp://localhost/var/www/apps/conversion/tmp/scratch_8/Final%20CultDiv.flv
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    How do people understand one another

    when they do not share a common cultural

    experience?

    Therefore to be successful in a foreign land

    one needs to understand the inner logic of

    a culture.

    CHALLENGE OF INTER CULTURALCOMPETENCE

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    How did

    socialization

    occur in your

    own life?

    Recall

    behaviors &

    Values

    taught to

    you.

    How do they

    affect you

    now?

    THINK ABOUT

    YOUR OWN

    CULTURE ?

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    SeparationTendency of Minority Group to Preserve

    Cultural Identity, and No Interest inPositive Relations With Dominant Culture.

    IntegrationTendency of a Minority Group to Preserve

    Cultural Identity and to Strive for Positive

    Relations with Dominant Culture.

    CAUSE OF INTER CULTURAL COMPETENCE

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    Cultural Separation Video

    http://localhost/var/www/apps/conversion/tmp/scratch_8/Final%20Color.flvhttp://localhost/var/www/apps/conversion/tmp/scratch_8/Final%20Color.flvhttp://localhost/var/www/apps/conversion/tmp/scratch_8/Final%20Color.flvhttp://localhost/var/www/apps/conversion/tmp/scratch_8/Final%20Color.flvhttp://localhost/var/www/apps/conversion/tmp/scratch_8/Final%20Color.flvhttp://localhost/var/www/apps/conversion/tmp/scratch_8/Final%20Color.flv
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    Allow One's Attitudes to be Challenged and

    recognise that the Other Enjoys Freedom and Right

    to Dif fer With Your Opinion.

    Both Parties Should Have Mutual Respect.

    Both Parties are Responsible for the process.

    Both Have to Enable Diverse experiences /

    Viewpoints to be Identified and Related to the Issue

    on Hand.

    Being Non-judgemental and Aware that One Only

    Interprets Issues Without a Comprehensive Picture.

    INTER CULTURAL COMPETENCE

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    RESPECT AND LEARN CULTURAL

    DIFFERENCES

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    The unconscious projection of values is the

    source of cultural mishaps.

    Understanding oneself and ones own culture

    is necessary to avoid cultural confusion

    Who understands others as well as oneselfwill be granted success in a thousand

    encounters -- Chinese Proverb

    CULTURAL CONFUSION

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    UNDERSTAND AND APPRECIATE

    CULTURAL DIFFERENCES

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    Indirect low context) Explicit

    Context not important Thinking-focused

    Result-oriented

    Masculine

    Direct high context) Implicit

    Context Important Relationship-Focused

    Relationship-oriented

    Feminine

    CULTURE AND COMMUNICATION

    CULTURE DETERMINES STYLE OF COMMUNICATION

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    Know that they dont know

    Assume difference until similarity is proven, not the

    other way around

    Emphasize description

    Observe what is actually said and done rather than

    interpret or evaluate

    Practice role reversal (empathy)

    Attempt to understand an international situation

    through the eyes of others Treat explanations as guesses, not as certainty

    Check with colleagues from home and abroad if

    guesses are plausible

    TO ENSURE INTER CULTURAL COMPETENCE

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    CULTURAL COMPETENCE IS A BALANCE

    BETWEEN:

    Knowledge(about other cultures, people,

    nations, behaviours)

    Empathy(understanding feelings and needs of

    other people)

    Self-confidence(knowledge about one's

    desires, strengths and weaknesses, and

    emotional stability)Cultural identity(knowledge about one's own

    culture)

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    http://en.wikipedia.org/wiki/Knowledgehttp://en.wikipedia.org/wiki/Empathyhttp://en.wikipedia.org/wiki/Confidencehttp://en.wikipedia.org/wiki/Cultural_identityhttp://en.wikipedia.org/wiki/Cultural_identityhttp://en.wikipedia.org/wiki/Confidencehttp://en.wikipedia.org/wiki/Confidencehttp://en.wikipedia.org/wiki/Confidencehttp://en.wikipedia.org/wiki/Empathyhttp://en.wikipedia.org/wiki/Knowledge
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    On Campus

    Language Speech Patterns and Accents

    Non verbal communication

    Dress code

    Food Habits

    Collaboration

    In the Class RoomLearning ability

    Seating order and postures

    Peer groups

    DIVERSITY IN AND AROUNDYOU

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    Surprise

    Discomfort

    IrritationShock

    Anger

    EmbracementHumour

    WE EXPERIENCE...

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    CLASS ACTIVITY

    CREATING A ZONE MAP

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    Students can draw a diagram of 3 concentric circles. The middle circle is Comfort, the second is Risk, and the third is Danger.

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    D = Detect

    I = Interpret

    E = Evaluate

    UNDERSTANDING NEW BEHAVIOUR

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