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8/12/2019 Inter Cultural Competence UG
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INTERCULTURAL
COMPETENCE
Mr. Chengappa B.M, School of Law
Mr. Mukund Naragund, Department of Electronics
Ms. Smitha Vinod, Department of Computer Science
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INTERCULTURAL COMPETENCE
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Life style of a people, or the learned and
shared patterns of beliefs, behaviors and
values of a group of interacting people.
(Bennett)Culture is the collective programming of
the mind. (Hofstede)
Culture is the water we live in. It surroundsus and defines us. Chinese definition
Culture is to us what water is to a fish
CULTURE ?
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The feeling of disorientation experienced by
someone who is suddenly subjected to an
unfamiliar culture, way of life, or set of
attitudes.
CULTURE SHOCK
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Video of Culture Shock
http://localhost/var/www/apps/conversion/tmp/scratch_8/Final%20culshock.flvhttp://localhost/var/www/apps/conversion/tmp/scratch_8/Final%20culshock.flvhttp://localhost/var/www/apps/conversion/tmp/scratch_8/Final%20culshock.flv8/12/2019 Inter Cultural Competence UG
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CULTURE: VISIBLE & INVISIBLE ELEMENTS
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ObservableManners
Clothes
Food (Video)
Newspapers
Books
Monuments
Rituals Festival
Gadgets
Non Observable History
Friendship
Time and Space
Negotiation Style
Communication Style
Solutions to Problems
CULTURE IS LIKE AN ICEBERG
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http://localhost/var/www/apps/conversion/tmp/scratch_8/HSBC%20food.flvhttp://localhost/var/www/apps/conversion/tmp/scratch_8/HSBC%20food.flv8/12/2019 Inter Cultural Competence UG
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INTERCULTURAL COMPETENCEIN COLLEGE
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Culture hides more than it reveals and
strangely enough what it hides, it hides
most effectively fromits
ownparticipants. Years of study have
convinced me that the real job is not to
understand foreign culture but to
understand our own.
Late Edward Hall, US Anthropologist
UNDERSTAND YOUR OWN CULTURE
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UNDERSTAND YOUR OWN CULTURE
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Motivation to Communicate Effectively with
Someone from a Different Culture
Learn Skills to Communicate Effectively
Ability to Put This Knowledge to Use
Willingness of Different Groups to Respect
Cultural Rights" of Others
Dominant Culture vs Other Cultures
WHAT IS INTER CULTURAL COMPETENCE?
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CULTURAL DIVERSITY ( V I D E O )
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http://localhost/var/www/apps/conversion/tmp/scratch_8/Final%20CultDiv.flvhttp://localhost/var/www/apps/conversion/tmp/scratch_8/Final%20CultDiv.flv8/12/2019 Inter Cultural Competence UG
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How do people understand one another
when they do not share a common cultural
experience?
Therefore to be successful in a foreign land
one needs to understand the inner logic of
a culture.
CHALLENGE OF INTER CULTURALCOMPETENCE
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How did
socialization
occur in your
own life?
Recall
behaviors &
Values
taught to
you.
How do they
affect you
now?
THINK ABOUT
YOUR OWN
CULTURE ?
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SeparationTendency of Minority Group to Preserve
Cultural Identity, and No Interest inPositive Relations With Dominant Culture.
IntegrationTendency of a Minority Group to Preserve
Cultural Identity and to Strive for Positive
Relations with Dominant Culture.
CAUSE OF INTER CULTURAL COMPETENCE
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Cultural Separation Video
http://localhost/var/www/apps/conversion/tmp/scratch_8/Final%20Color.flvhttp://localhost/var/www/apps/conversion/tmp/scratch_8/Final%20Color.flvhttp://localhost/var/www/apps/conversion/tmp/scratch_8/Final%20Color.flvhttp://localhost/var/www/apps/conversion/tmp/scratch_8/Final%20Color.flvhttp://localhost/var/www/apps/conversion/tmp/scratch_8/Final%20Color.flvhttp://localhost/var/www/apps/conversion/tmp/scratch_8/Final%20Color.flv8/12/2019 Inter Cultural Competence UG
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Allow One's Attitudes to be Challenged and
recognise that the Other Enjoys Freedom and Right
to Dif fer With Your Opinion.
Both Parties Should Have Mutual Respect.
Both Parties are Responsible for the process.
Both Have to Enable Diverse experiences /
Viewpoints to be Identified and Related to the Issue
on Hand.
Being Non-judgemental and Aware that One Only
Interprets Issues Without a Comprehensive Picture.
INTER CULTURAL COMPETENCE
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RESPECT AND LEARN CULTURAL
DIFFERENCES
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The unconscious projection of values is the
source of cultural mishaps.
Understanding oneself and ones own culture
is necessary to avoid cultural confusion
Who understands others as well as oneselfwill be granted success in a thousand
encounters -- Chinese Proverb
CULTURAL CONFUSION
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UNDERSTAND AND APPRECIATE
CULTURAL DIFFERENCES
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Indirect low context) Explicit
Context not important Thinking-focused
Result-oriented
Masculine
Direct high context) Implicit
Context Important Relationship-Focused
Relationship-oriented
Feminine
CULTURE AND COMMUNICATION
CULTURE DETERMINES STYLE OF COMMUNICATION
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Know that they dont know
Assume difference until similarity is proven, not the
other way around
Emphasize description
Observe what is actually said and done rather than
interpret or evaluate
Practice role reversal (empathy)
Attempt to understand an international situation
through the eyes of others Treat explanations as guesses, not as certainty
Check with colleagues from home and abroad if
guesses are plausible
TO ENSURE INTER CULTURAL COMPETENCE
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CULTURAL COMPETENCE IS A BALANCE
BETWEEN:
Knowledge(about other cultures, people,
nations, behaviours)
Empathy(understanding feelings and needs of
other people)
Self-confidence(knowledge about one's
desires, strengths and weaknesses, and
emotional stability)Cultural identity(knowledge about one's own
culture)
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http://en.wikipedia.org/wiki/Knowledgehttp://en.wikipedia.org/wiki/Empathyhttp://en.wikipedia.org/wiki/Confidencehttp://en.wikipedia.org/wiki/Cultural_identityhttp://en.wikipedia.org/wiki/Cultural_identityhttp://en.wikipedia.org/wiki/Confidencehttp://en.wikipedia.org/wiki/Confidencehttp://en.wikipedia.org/wiki/Confidencehttp://en.wikipedia.org/wiki/Empathyhttp://en.wikipedia.org/wiki/Knowledge8/12/2019 Inter Cultural Competence UG
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On Campus
Language Speech Patterns and Accents
Non verbal communication
Dress code
Food Habits
Collaboration
In the Class RoomLearning ability
Seating order and postures
Peer groups
DIVERSITY IN AND AROUNDYOU
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Surprise
Discomfort
IrritationShock
Anger
EmbracementHumour
WE EXPERIENCE...
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CLASS ACTIVITY
CREATING A ZONE MAP
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Students can draw a diagram of 3 concentric circles. The middle circle is Comfort, the second is Risk, and the third is Danger.
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D = Detect
I = Interpret
E = Evaluate
UNDERSTANDING NEW BEHAVIOUR
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