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Richard P. Keeling, M.D. Kyle J. Hutchison June 22, 2016 Learning Outcomes: General Approach © 2016 Keeling & Associates, LLC Intended Learning Outcomes 2 Define a learning outcome, as distinguished from a student learning outcome . Identify at least three potential audiences, or groups of learners, who are not students but to whom Student Affairs might offer an intentional learning experience. Explain the four required elements of a learning outcome. Differentiate the alignment of a student learning outcome with institution-wide learning outcomes from the ways a broadly-focused learning outcome might be aligned with other purposes and priorities. Give at least one example of a learning experience that might support a broadly-focused learning outcome. © 2016 Keeling & Associates, LLC Learning Outcomes 3 Used to define intended learning goals, assess achievement of those goals, and improve purposeful learning experiences provided to people who are not students Learners may be University faculty or staff, members of the community, parents/families of students or children, visitors Required elements and structure are same as for student learning outcomes Careful attention to defining learning experiences and assessment strategies is required © 2016 Keeling & Associates, LLC Differentiating employee learning outcomes from performance measures Performance Indicators Employee Learning Outcomes What is being assessed Performance against standards Achievement of intended learning goals Subject of assessment Employees Learning experience (e.g., training; orientation; on- the-job supervision) Form of assessment Performance evaluation Varies; common feature = show learning Consequences of assessment Personnel actions Improvement of learning experience 4

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Page 1: Intended Learning Outcomes · 6/22/2016  · June 22, 2016 Learning Outcomes: General Approach ... presentation series of sessions performance at least... with X% accuracy more/fewer

Richard P. Keeling, M.D. Kyle J. Hutchison June 22, 2016

Learning Outcomes: General Approach

© 2016 Keeling & Associates, LLC

Intended Learning Outcomes

2

‣ Define a learning outcome, as distinguished from astudent learning outcome.

‣ Identify at least three potential audiences, or groups oflearners, who are not students but to whom StudentAffairs might offer an intentional learning experience.

‣ Explain the four required elements of a learning outcome.‣ Differentiate the alignment of a student learning outcome

with institution-wide learning outcomes from the ways abroadly-focused learning outcome might be aligned withother purposes and priorities.

‣ Give at least one example of a learning experience thatmight support a broadly-focused learning outcome.

© 2016 Keeling & Associates, LLC

Learning Outcomes

3

‣ Used to define intended learning goals, assessachievement of those goals, and improve purposefullearning experiences provided to people who are notstudents

‣ Learners may be University faculty or staff, membersof the community, parents/families of students orchildren, visitors

‣ Required elements and structure are same as forstudent learning outcomes

‣ Careful attention to defining learning experiencesand assessment strategies is required

© 2016 Keeling & Associates, LLC

Differentiating employee learning outcomes from performance measures

Performance Indicators

Employee Learning Outcomes

What is being assessed

Performance against standards

Achievement of intended learning goals

Subject of assessment

EmployeesLearning experience (e.g., training; orientation; on-

the-job supervision)

Form of assessment

Performance evaluation

Varies; common feature = show

learning

Consequences of assessment Personnel actions Improvement of

learning experience4

Page 2: Intended Learning Outcomes · 6/22/2016  · June 22, 2016 Learning Outcomes: General Approach ... presentation series of sessions performance at least... with X% accuracy more/fewer

© 2016 Keeling & Associates, LLC 5

Four Required Elements of a Learning Outcome

Group(s) of Learners Engaged

Learning Experience

Intended Learning Goal

How Learning Will Be Demonstrated© 2016 Keeling & Associates, LLC

Format for writing broadly-focused learning outcomes

6

who will be able to

New staff membersParents of first year studentsElders

participate in

engage with

complete

program

presentation

series of sessions

performance

at least...

with X% accuracy

more/fewer than

all

as demonstrated by

intended elementsidentify

list

describe

summarize

discuss

explain

demonstrate

interview

observed behavior

journaling

blog

portfolio

post-survey

performance

© 2016 Keeling & Associates, LLC 7

Major Categories of Learning Outcomes

Knowledge

Cognitive Skills (problem-solving, analytic thinking)

Life Skills (parenting, mentoring, teamwork, performance, leadership)

Relate to Self and Others

Citizenship; Social Responsibility; Engagement with Difference; Multicultural Perspective

© 2016 Keeling & Associates, LLC 8

Guidelines for Learning Outcomes

The more specific, the better

Clearly define the learning experience

Ask yourself: “How would you know the learner had achieved the intended learning?” Say, do, act like…Practical

Measurable

Meaningful

Page 3: Intended Learning Outcomes · 6/22/2016  · June 22, 2016 Learning Outcomes: General Approach ... presentation series of sessions performance at least... with X% accuracy more/fewer

© 2016 Keeling & Associates, LLC

Learning Outcome Verbs

9

Works Well Do Not Provide Clear Data

Define, describe, discuss, explain Know

Name, identify Be aware of

Compare, distinguish, conclude, synthesize, integrate Understand

Evaluate, assess Appreciate, enjoy

© 2016 Keeling & Associates, LLC

Step 1: Define a Learning Experience

10

‣ Identify a learning goal linked to mission, principles, priorities of the department, unit, division

‣ Define a learning experience that would meet that need

‣ Clearly specify the details of the learning experience: who the learners will be, how they will be gathered, what will be done, how that will happen, when it will occur, etc.

© 2016 Keeling & Associates, LLC

Step 2: Draft the Learning Outcome

11

‣ Draft a statement of the intended learning outcome for the learning experience.

© 2016 Keeling & Associates, LLC

Step 3: Develop Assessment Plan

12

‣ Develop an assessment plan through which to determine whether the learning outcome is achieved.

‣ This will often require development of a rubric.

Page 4: Intended Learning Outcomes · 6/22/2016  · June 22, 2016 Learning Outcomes: General Approach ... presentation series of sessions performance at least... with X% accuracy more/fewer

© 2016 Keeling & Associates, LLC

Rubric Structure Template

13

Exceeds Expectations

Meets Expectations

Does Not Meet Expectations

Key Element 1

Key Element 2

Key Element 3

Key Element 4

© 2016 Keeling & Associates, LLC

Step 4: Close the Loop

14

‣ Determine the action steps that will be taken to improve the learning experience if the outcome is achieved at various levels of success.

© 2016 Keeling & Associates, LLC

Difference: Alignment

15

Institutional / University Learning Outcomes

Divisional Student Learning Outcomes

Departmental/Unit Student Learning Outcomes

Program Student Learning Outcomes

Specific Activity-Based Student Learning Outcome© 2016 Keeling & Associates, LLC

CAS SLO U Vic Outcomes Dimensions

Knowledge I, III, IV, VUnderstanding knowledge from a range of disciplines; connecting knowledge to other knowledge, ideas, experiences; constructing knowledge; relating knowledge to daily life

Cognitive Complexity II, V, VI, X Critical thinking, reflective thinking, effective

reasoning, creativity

Intrapersonal Development X, XI

Realistic self-appraisal, self-understanding, and self-respect; identity development; commitment to ethics and integrity; spiritual awareness

Interpersonal Competence VII, VIII, IX Meaningful relationships, interdependence,

collaboration, effective leadershipHumanitarianism

and Civic Engagement

VII, VIII, IX, XUnderstanding and appreciation of cultural and human differences, global perspective, social responsibility, civic responsibility

Practical Competence III, VI, X, XI

Pursuing goals, communicating effectively, technological competence, managing personal affairs, managing career, professionalism, health and wellness, purposeful and satisfying life

16

Page 5: Intended Learning Outcomes · 6/22/2016  · June 22, 2016 Learning Outcomes: General Approach ... presentation series of sessions performance at least... with X% accuracy more/fewer

© 2016 Keeling & Associates, LLC

Alignment

‣ Institutional or Divisional staff capacity/competency expectations

‣ New faculty or staff orientation goals

‣ Faculty development program/session goals

‣ Division/department mission, priorities

‣ Sequenced, progressive capacity development — leadership, supervision, mentoring, responding to students’ behavior or needs

17 © 2016 Keeling & Associates, LLC

Intended Learning Outcomes

18

‣ Define a learning outcome, as distinguished from a student learning outcome.

‣ Identify at least three potential audiences, or groups of learners, who are not students but to whom Student Affairs might offer an intentional learning experience.

‣ Explain the four required elements of a learning outcome. ‣ Differentiate the alignment of a student learning outcome

with institution-wide learning outcomes from the ways a broadly-focused learning outcome might be aligned with other purposes and priorities.

‣ Give at least one example of a learning experience that might support a broadly-focused learning outcome.

C h a n g e f o r L e a r n i n g

w w w . K e e l i n g A s s o c i a t e s . c o m

[email protected] Phone  212-229-4750