Intelligent Process Automation in ActionLean, Automate, and Robotize

Process Automation Architect, MAN Energy SolutionsFernando Nunes

Agenda1. Introduction2. IPA3. Business Process4. ASAM and the PO5. Demo

1. Introduction

All About ChangesFernando Nunes• Process Automation Architect at MAN-ES• Moved around the world: UK, DK, US, DK• Mobil Exxon, Navision, Microsoft, NNIT, MAN• Birth of the Internet, Y2K, Internet Boom, 2008 crisisMAN Energy Solutions• More than 250 years• Headquartered in Augsburg, Germany• Employs some 14,000 people at over 120 sites globally• Marine, Energy & Storage, Oil & Gas, Process Industry,

Services• https://www.youtube.com/watch?v=3LSVRHt2V-A#action=share

“What you are afraid of is never as bad as what you imagine. The fear you let build up in your mind is worse than the situation that actually exists.”- Dr. Spencer Johnson Who Moved My Cheese

Nintexing at MAN• The old workflow engine• The new workflow engine• Migration Project• The zero benefits• Customer engagement• Agile Workflow Development• Nintexing• Workflow Based Solution• 600+ workflows, Forms, App Studio, NWC• Nintex for Office 365

2. Intelligent Process Automation

Intelligent Process Automation (IPA)

Cognitive Agents

Natural Language Generation (NLG)

IPA is an emerging set of technologies to advance your business by combining process automation with cognitive agents and Machine learning (ML).

ML/ Advanced Analytics

RPA

Smart Workflows

Intelligent Process Automation (IPA)IPA is an emerging set of technologies to advance your business by combining process automation with cognitive agents and Machine learning (ML).

Cognitive Agents

ML/ Advanced Analytics

RPA

Smart Workflow

Intelligent Process Automation (IPA)IPA is an emerging set of technologies to advance your business by combining process automation with cognitive agents and Machine learning (ML).

MAN-ES IPA Model - Vision

Automation CoE

Automation

Framew

ork

Automation Infrastructure

Security Layer

RPA

Cognitive Services

Smart Workflows

Intelligent OCR ML / AI* M

AN-ES Library

3. Business Processes Automation“The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency”- Bill Gates

Business Processes AutomationBusiness processes can be simple as sending an email, but can be very complex.

start end

Business Processes AutomationThe goal is to optimize as much as possible.

start end

Business Processes AutomationComplex business processes: ERP, Legacy Systems, Change Management.

start end

Business Processes AutomationThe goal is to optimize as much as possible.

Business Processes Automation

The RPA Approach

start end

Hybrid Scenario Smart workflows, Smart Forms and RPA working together.Risk of keeping legacy systems on the landscape.

start end

L.A.R. “See what you are doing wrong, laugh at it, change and do better.”

Lean

Automate

Robotize

More on L.A.R. here

4. ASAM and the PO

ASAM and the POAsam• Student worker• PO creation process• 30% exceptions

Assistant for SimpleAutomatableMechanism

Will ASAM takes Asam’s job? NO!

PO Creation AS-IS / TO-BE

The Truth About RPA• Vendors approaching line of business, not IT.• IOCR – How easy this really is?

Fairly new technologies for everyone.

• Electronic Trading/ Block Chain.• RPA for the line of business. Is it really?• What then?• L.A.R.

Nintex to the Rescue

ASAM and the Hybrid Automation

Data collection and Processing

ASAM bot100%

Content Creation

AI / MachineLearning

ASAM and the Hybrid Automation

Data collection and Processing

ASAM bot100%

Content Creation

AI / MachineLearning

On Prem

Cloud

ASAM and the Hybrid Automation

Data collection and Processing

ASAM bot100%

Content Creation

AI / MachineLearning

On Prem

Cloud

4. Demo

RPA Tool as the Orchestrator

Nintex as the Orchestrator

Taking the Best of Both Worlds You are the orchestrator Human Centric Task Centric

Human Centric Task Centric

Disclaimer• All data provided in this document is non-binding.• This data serves informational purposes only and is especially not guaranteed in

any way.• Depending on the subsequent specific individual projects, the relevant data may be

subject to changes and will be assessed and determined individually for each project.

• This will depend on the particular characteristics of each individual project, especially specific site and operational conditions.

Thank you very much!