NAC Agent User Guide

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Integrated Information Technology Services (IITS)

DIY Guide

NAC Agent User Guide Windows OS

NAC Agent User Guide

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(Reference OS: Windows 7)

1. Download Installer files from following URL: http://clearpass.smu.edu.sg/agent/installer/windows/ClearPassOnGuardInstall.exe or http://smu.sg/nacwin

2. Launch downloaded installer file and follow the steps shown below:-

3. Click ‘Next’ at the welcome screen:-

4. Check the ‘I accept..’ check box and click ‘Install’ at License Agreement window:-

NAC Agent User Guide

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5. Once installation was successful, click ‘Finish’ to exit:-

6. Verify NAC Agent is running and the icon is showing on taskbar:-

7. After ClearPass OnGuard has installed, it will run a system check. A green check mark indicates the system has successfully passed the scan. A red X indicates that the system has not passed and will display the reason.

NAC Agent User Guide

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8. If Health Status indicates as Not Healthy, please contact IT Help Centre at 68280123 or helpdesk@smu.edu.sg for assistance.

9. In case there is a need for troubleshooting, go to ‘Diagnostics’ tab and click ‘Send’ to send the logs to IITS:-

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10. ClearPass OnGuard will continue to run in the background of your system while you are connected. Each time you reconnect it will run the system security check and you should be automatically connected after it has finished processing.