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NEXSAN 1445 Lawrence Drive, Thousand Oaks, CA 91320 | p. 866.4.NEXSAN | www.nexsan.com Installation and Maintenance Manual Version 2.8 /

Installing the Nexsan E60/E48

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Page 1: Installing the Nexsan E60/E48

NEXSAN 1445 Lawrence Drive, Thousand Oaks, CA 91320 | p. 866.4.NEXSAN | www.nexsan.com

Installation and Maintenance Manual

Version 2.8

/

Page 2: Installing the Nexsan E60/E48

COPYRIGHTCopyright © 2010–2012 Nexsan Corporation. All Rights Reserved.

TRADEMARKSNexsan®, E60™, E60X™, and the Nexsan logo are trademarks or registered trademarks of Nexsan Corporation.

All other trademarks and registered trademarks are the property of their respective owners.

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REVISION NOTICENexsan reserves the right to make changes to this manual, as well as the equipment and software described in this manual, at any time without notice. This manual may contain links to web sites that were current at the time of publication, but have since been moved or become inactive. It may also contain links to sites owned and operated by third parties. Nexsan is not responsible for the content of any such third-party site.

ABOUT THIS DOCUMENTUnauthorized use, duplication, or modification of this document, in whole or in part, without the written consent of Nexsan Corporation is strictly prohibited. By providing this document, Nexsan Corporation does not make any representations regarding the correctness or completeness of its contents and reserves the right to alter this document at any time without notice. Features listed in this document are subject to change.

Nexsan Corporation does not warrant, guarantee, or make any representation regarding the use or the results of the use of the information, links, tools, and materials in terms of the accuracy, reliability, quality, validity, stability, completeness, currentness, or otherwise of its content or products. The entire risk as to the use, results, and performance of information, links, tools, and materials provided or referenced herein is assumed by the user. Nexsan Corporation shall not be liable for damages resulting from the use, misuse, or unlawful use of the information, links, tools, and materials contained or referenced herein.

REGULATORY COMPLIANCEUnited States Statement for FCC: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his or her own expense.

Electromagnetic Emissions: FCC Class A, EN 55022 Class A, EN 61000-3-2/-3-3, CISPR 22 Class A

Electromagnetic Immunity: EN 55024/CISPR 24 (EN 61000-4-2, EN 61000-4-3, EN 61000-4-4, EN 61000-4-5, EN 61000-4-6, EN 61000-4-8, EN 61000-4-11)

Safety: CSA/EN/IEC/UL 60950-1 Compliant, UL or CSA Listed (USA and Canada), CE Marking (Europe)

California Best Management Practices Regulations for Perchlorate Materials: This Perchlorate warning applies only to products containing CR (Manganese Dioxide) Lithium coin cells. “Perchlorate Material—special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate”

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CONTACT INFORMATIONNEXSAN Worldwide Headquarters — Los Angeles, USA1445 Lawrence DriveThousand Oaks, CA 91320

Telephone: 866-4-NEXSAN (866-463-9726), or 805-418-2700 outside of North America

Technical Services: 866-2-NEXSAN (866-263-9726), or 760-690-1111 outside of North America

Fax: 805-418-2799

E-mail: [email protected], [email protected]

NEXSAN San Diego, USA302 Enterprise StreetEscondido, CA 92029

Telephone: 866-4-NEXSAN (866-463-9726), or 760-690-1100 outside of North America

Technical Services: 866-2-Nexsan (866-263-9726), or 760-690-1111 outside of North America

Fax: 760-745-3503

E-mail: [email protected], [email protected]

NEXSAN Technologies, Ltd. — European Head Office, United KingdomUnits 33–35 Parker Centre, Mansfield RoadDerby, DE21 4SZUnited Kingdom

Telephone: +44 (0)1332 291600

Fax: +44 (0)1332 291616

Technical Services: +44 (0)1332 291600 Europe, 760-690-1111 USA

E-mail: [email protected], [email protected]

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Contents

Contents

About This Manual................................................................................... viiConventions............................................................................................................... vii

Text ...................................................................................................................... viiNotes, Cautions, and Warnings ........................................................................... vii

Safety Information ..................................................................................................... viiRevision History.......................................................................................................... ix

Chapter 1: Overview of the Nexsan E60/E48........................................... 1Front Panel ................................................................................................................. 1

Field-Replaceable Modules................................................................................... 1Other Modules....................................................................................................... 1LEDs ..................................................................................................................... 1Other Items ........................................................................................................... 2

Rear Panel.................................................................................................................. 3Field-Replaceable Modules................................................................................... 3Other Modules....................................................................................................... 3Connectors............................................................................................................ 3LEDs ..................................................................................................................... 4Switches................................................................................................................ 4Host Port Options.................................................................................................. 5

Drawer Interior............................................................................................................ 6Field-Replaceable Modules................................................................................... 6Other modules....................................................................................................... 6LEDs ..................................................................................................................... 6

Dimensions, Nexsan E48 ........................................................................................... 7Dimensions, Nexsan E60 ........................................................................................... 7Power ......................................................................................................................... 7Cooling ....................................................................................................................... 8Materials ..................................................................................................................... 8Environment ............................................................................................................... 8

Chapter 2: Getting Started ........................................................................ 9Taking Delivery of the Nexsan E60/E48..................................................................... 9

Unpack the Nexsan E60/E48................................................................................ 9Before Installation..................................................................................................... 12

Required Tools and Equipment........................................................................... 12Prepare the Site .................................................................................................. 12Prepare the Unit .................................................................................................. 13

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Contents

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Chapter 3: Installing the Nexsan E60/E48 ............................................. 15Prepare the Mounting Rails ...................................................................................... 15Mount the Nexsan E60/E48...................................................................................... 17Restore the Rear Modules........................................................................................ 19

PSUs................................................................................................................... 19RAID Controllers ................................................................................................. 19

Load the Disk Drives ................................................................................................ 20Attach Communication Cables ................................................................................. 23Power Up the Nexsan E60/E48................................................................................ 24Setting Up the Nexsan E60/E48 System.................................................................. 24

Chapter 4: Field Replacement of Modules ............................................ 25Power Supply Units (PSUs)...................................................................................... 25RAID Controllers....................................................................................................... 26Disk Drives ............................................................................................................... 28Front Drive Drawer Fan............................................................................................ 31Rear Drive Drawer Fan Assembly ............................................................................ 33

Common Terms and Abbreviations ....................................................... 35

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Preface

About This Manual

This document describes the installation and field maintenance procedures for the Nexsan E60 and Nexsan E48 disk storage chassis with RAID Controllers. It covers the Nexsan E60 and Nexsan E48 only. For information about other Nexsan units, see the Installation and Maintenance Manuals that come with each product.

Conventions

Text• Cross-references, both internal and to the titles of other documents, are in italic.

• Text that refers to labels on the unit itself is in boldface.

Notes, Cautions, and WarningsNOTE: Notes contain important information, present alternative procedures, call attention to certain items, or provide handy tips.

Safety Information

CAUTION: Cautions alert the user to items or situations which may cause damage to the unit or result in mild injury to the user, or both.

WARNING: Warnings alert the user to items or situations which may result in severe injury or death to the user.

WARNING: Risk of EXPLOSION if the battery is replaced with an incorrect type. Always dispose of used batteries according to their printed instructions or in accordance with local regulations.

WARNING: Risk of ELECTRIC SHOCK if components are removed or tampered with when unit power is on. ONLY a TRAINED OPERATOR may remove and replace the following modules while power is on:

• Power supply modules• Controller modules• Disk drives• Fan modules

CAUTION: The Nexsan E60/E48 unit is heavy and requires two people to lift it out of the packaging or slide it onto the mounting rails. Do NOT attempt to lift or mount the Nexsan E60/E48 by yourself!

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CAUTION: When removing the Nexsan E60/E48 from the packaging, DO NOT lift the unit by any module handles or plastic parts on the chassis. Doing so may cause damage to the chassis or to internal components, or both. Lift the unit ONLY by the bottom edges of the chassis, using safe lifting practices.

CAUTION: Computer components and disk drives are sensitive to electrostatic discharge (ESD). Be sure to ground any electrostatic charge from your person before touching components with your hands or with any tools. While installing the unit, use the anti-static wrist strap shipped with the Nexsan E60/E48.

CAUTION: Always fully stabilize racks with wall anchors or stabilizing legs, or both, before mounting the Nexsan E60/E48 or any other components on the rack.

CAUTION: Ensure that the floor beneath the mounting rack has enough load-bearing capacity to support the rack and all mounted components.

CAUTION: Always fully secure all rack-mounting hardware when installing the Nexsan E60/E48 in a rack. Insufficient rack-mount support may allow the unit to fall onto other rack-mounted hardware or onto the floor, potentially damaging equipment or causing injury to nearby personnel.

CAUTION: When applying power to the Nexsan E60/E48, use ONLY the IEC power cords originally supplied with the unit. Do NOT use other power cords, even if they appear identical to the supplied cords.

CAUTION: The Nexsan E60/E48 does not have power switches. Do NOT attach the power cords until the unit is fully installed, with all disk drives in place.

CAUTION: Ensure that the A/C power socket/outlet is near the equipment and easily accessible.

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Revision HistoryThis section lists updates and new material added to the Nexsan E60/E48 Installation and Maintenance Manual.

Version 2.8, February 2012: Added information for Nexsan E48.

Version 2.7, December 2011: Changed name of document from Hardware Manual to Installation and Maintenance Manual; updated photographs throughout to reflect new front panel; added description of new SAS-to-Host option to Host Port Options on page 4; added section Unpack the Nexsan E60 to Chapter 2, page 7.

Version 2.6, August 2011: Added caution regarding unit weight to page vii; added caution regarding power outlet to page viii and page 10; added legends to front panel, back panel, and drawer interior photos in Chapter 1; reorganized section Switches on page 4; removed reference to allen wrench and note regarding rack mounts from page 7; added section Required Tools and Equipment on page 10; bullet paragraph on page 12 changed to Note; added photographs to Mount the Nexsan E60 on page 15 and page 16; added photographs to Load the Disk Drives on page 18 and page 19; expanded section Attach Communication Cables on page 21; expanded section Power Up the Nexsan E60 on page 22; added caution to page 23 and page 24; added photographs to Disk Drives on page 26 and page 27.

Version 2.5, June 2011: Added description of new 10Gb iSCSI option to page 4; updated references throughout.

Version 2.4, April, 2011: Complete reorganization of Installation and Maintenance Manual contents.

Version 2.3, March, 2011: Images replaced on pages 19 and 24.

Version 1.12, March, 2011: Updated manual to new style throughout; name of product changed from Nexsan B60 to Nexsan E60; warning regarding unpacking the unit added under For Your Own Safety, page 5; warning regarding unpacking the unit added under Taking Delivery, page 7; note regarding installing multiple units added under Before You Begin, page 8; note regarding installing multiple units added under Loading Disk Drives, page 16; deleted section Expansion Wiring Configurations, page 17; removed instructions for powering up the unit when an expansion unit is present from Power-up, page 17; added information about powered-down unit to Front LEDs, page 18; note regarding installing multiple units added under Disk Insertion, page 23.

Version 1.11, January, 2011: Inserted reference to expansion units under For Your Own Safety, page 5; inserted statement regarding expansion units under Cabling, page 16; inserted section Expansion Wiring Configurations, page 17; added instructions for powering up the unit when an expansion unit is present under Power-up, page 18; changed reference to SAS ports under SAS Expansion Port LED’s, page 20.

Version 1.10, January, 2011: Clarified instructions for securing the front mounts under Mounting the Front Bracket, page 11; added caption to illustration under Securing the Chassis, page 15; deleted reference to expansion unit under Cabling, page 16; deleted reference to expansion unit under Power-Up, page 17; changed reference to SAS ports under SAS Port LED’s, page 19; clarified number of usable iSCSI ports under iSCSI Port LED’s, page 20.

Version 1.9, December, 2010: Name of product changed from NXS-B60 to Nexsan B60; expanded safety information under For Your Own Safety, page 5; updated specifications under Nexsan B60 Technical Specifications, page 6; Getting Started section expanded on page 7; removed example from Circuit Overloading on page 8; expanded and clarified rack mounting instructions under Installing the Nexsan B60 into a Rack on pages 8–15; Disk Drives section removed from page 16; Disk Drawer (internal) LEDs section added to page 18; expanded and clarified descriptions under Rear LEDs on pages 19–20; Disk Drives and Fan Replacement sections added under Physical Components on pages 21–24.

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Chapter 1

Overview of the Nexsan E60/E48

Front Panel

Figure 1.1: Nexsan E60/E48 front panel

Field-Replaceable Modules1. Drawer Front Assembly w/ Fan: Each assembly can be field-replaced in the event of a fan failure by

removing a screw on each side of the drive drawer (see Front Drive Drawer Fan on page 31).

Other Modules2. Active Drive Drawers (3): Each drawer can hold up to 16 (for Nexsan E48 units) or 20 (for Nexsan E60

units) 3.5" disk drives, for a total of up to 48 or 60 drives in the unit. Can only be replaced by a fully-trained Service Engineer.

LEDs3. Power LED (PWR): Indicates the status of power to the components in the drawer. Green indicates

that all power levels are within specifications. Red indicates that one or more power levels are outside of specifications. The Environmental Information page (under System Information) in the graphical user interface (GUI) displays details (see the Nexsan User Manual).

If the PWR LED on the left drive drawer is amber and all other front panel LEDs are off, this means that the unit has been powered down through the graphical user interface (GUI). It can be powered back up using the SW0 switch (see Switches on page 4).

4. Disk LED (DSK): Indicates the status of the disk drives in the drawer. Green indicates that all disk drives are operating within specifications. Red indicates that one or more disk faults have been

1

2 3 4 5 6 7LEDs:3. Power4. Disk5. Environment6. Status

Modules:1. Drawer Front Assembly2. Active Drive Drawer

Other:7. Drawer Lock

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detected. The Disk Drives page (under RAID Information) in the graphical user interface (GUI) displays details (see the Nexsan User Manual).

5. Environment LED (ENV): Indicates the temperature and fan status for the drawer. Green indicates that the drawer temperature is within specifications and that all fans are operating properly. Red indicates that the temperature exceeds specifications or that one or more fans are not operating properly. The Environmental Information page (under System Information) in the graphical user interface (GUI) displays details (see the Nexsan User Manual).

6. Status LED (STAT): Indicates overall status. Green indicates that the unit is operating within specification. Amber indicates that the drawer is unlocked. Red indicates a fault in the unit, which could be any of the following:

• A Power Supply Unit issue with the fan, temperature, or voltage

• A RAID Controller issue with the temperature, voltage, battery, firmware, or other hardware

• A drawer voltage issue

The Environmental Information page (under System Information) in the graphical user interface (GUI) displays details (see the Nexsan User Manual).

Other Items7. Drawer Lock: Secures the drive drawer in place. When this lock is disengaged, the STAT LED turns

amber.

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Rear Panel

Rear Panel

Figure 1.2: Nexsan E60/E48 rear panel (Fibre Channel connectors shown)

Field-Replaceable Modules1. RAID Controller(s) (1 or 2). Each unit can be field-replaced in the event of failure (see RAID

Controllers on page 26). RAID Controllers are designated Controller 0 (left) and Controller 1 (right) in the graphical user interface (GUI) (see the Nexsan User Manual).

NOTE: In single-controller units, the right slot contains a back plate which helps regulate air flow.

2. Power Supply Units (PSUs) (2). Each unit can be field-replaced in the event of a PSU or PSU fan failure (see Power Supply Units (PSUs) on page 25).

Other Modules3. Interconnect Service Modules (ISMs) (3). Can only be replaced by a fully-trained Service Engineer.

NOTE: On Nexsan E48 units, the ISMs do not have handles.

Connectors4. Two expansion ports (EXP 0 and EXP 1) per RAID Controller: Mini-SAS 26 pin I-Pass (8088)

expansion connectors, each with four 6GB/s SAS links

5. One Management port (MGMT) per RAID Controller: Ethernet 10/100 dedicated management port (RJ45) for web-based configuration

6. Power (2): 220–240VAC, 47–63Hz

7. One SERIAL port per RAID Controller: Mini-DIN serial port for low-level reporting (Support use only)

8. Four iSCSI ports (0 through 3) per RAID Controller: 1Gb/s Ethernet ports (RJ45s) for iSCSI. If a host port option is installed (see Host Port Options on page 5), only ports 0 and 1 are usable.

1 1

2 2

33 3

4 5 6 7 8 9 10

11

12 13 14

15

Field Replaceable Modules:1. Power Supply Units (PSUs)2. RAID Controllers

Other Modules:3. Interconnect Service Modules (ISMs)

Connectors:4. Expansion5. Management6. Power7. Serial8. iSCSI

LEDs: 9. Expansion Port status10. Mgmt Port status/activity11. Controller status12. PSU status13. PSU Fan status14. iSCSI status/activity

Switches:15. SW0

See Figure 1.3

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LEDs9. Expansion port LEDs (L0 and L1): Indicate the connection status for each expansion port. Green

indicates that the SAS cable is properly connected. Flashing amber indicates that the cable is improperly connected. If no cable is connected, this LED is off.

10. Management port LEDs (activity and speed): The left LED flashes green when there is port activity. The right LED lights up green when there is a 100Mb/s connection. When there is only a 10Mb/s connection, the right LED is off.

11. Controller status LED (STAT): Indicates the status of the RAID Controller:

• Solid blue indicates that the controller is operating within specifications and that there is no user data in the cache.

• Solid green indicates that the controller is operating within specifications and that there is user data in the cache, which will be retained in flash memory upon power-down and then restored when the unit is powered up again.

• Flashing red (once per second) indicates that the controller is offline due to a fault being detected.

• Flashing green (twice per second) indicates that the controller is operating in battery-backed mode and is backing up cached data to flash memory. This can take several minutes.

• Alternating blue and red indicates that the controller is booting in Emergency mode (see Switches on page 4).

12. PSU Status LED: Indicates the status of power. Green indicates that the 12V and 3V3 outputs are within specification. Red indicates that one or the other, or both, are outside of specified limits. Orange indicates that the PSU is in standby mode.

13. PSU Fan LED: Indicates the status of the PSU fans. Green indicates that all fans are operating within specifications. Red indicates that one or more fans are either running too slowly or have failed. When the PSU is in standby mode, this LED is off.

14. iSCSI port LEDs (activity and status): For 1Gb/s and 100Mb/s connections, the left LED illuminates green, and both LEDs flash green when there is activity. For 10Mb/s connections, the left LED remains off, and the right LED flashes green where there is activity.

Switches15. SW0 Switch: This switch can be used to turn the RAID Controller off or on, boot the controller in

Emergency mode, or silence an audible alarm.

With the unit powered on:

• Briefly press the SW0 switch to silence the audible alarm. This can also be done via the graphical user interface (GUI) (see the Nexsan User Manual).

• Press and hold the SW0 switch for approximately 8 seconds to power down the RAID Controllers. If there is data in the cache, it will be stored in flash memory. This is the same as performing a System Shutdown via the graphical user interface (GUI) (see the Nexsan User Manual). On dual-controller systems, both SW0 switches must be held simultaneously for 8 seconds.

With the unit powered off:

• Press and hold the SW0 switch on either RAID Controller for approximately 4 seconds to power up the unit. Release the SW0 switch to boot normally.

• Continue pressing the SW0 switch after the unit powers up to put the RAID Controllers into Emergency mode (see the Nexsan User Manual). Emergency mode is indicated by the controller status LED alternating between blue and red (see LEDs on page 4).

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Rear Panel

Host Port Options

Figure 1.3: Host port options

The RAID Controllers can be configured (with an optional PCIe card) for one of three different host port options: Fibre Channel, 10Gb/s iSCSI (10GbE), or SAS-to-Host.

16. Depending on the RAID Controller configuration, the host port connectors are one of the following:

• Two Fibre Channel ports (0 and 1) per RAID Controller: 8Gb/s Fibre Channel optical SFPs.

• Two 10Gb iSCSI (10GbE) ports (0 and 1) per Controller: 10Gb/s Ethernet optical SFPs or copper SFP sockets for iSCSI.

• Two SAS ports (0 and 1) per Controller: Mini-SAS 26 pin I-Pass (8088) connectors, each with four 6GB/s SAS links.

17. Depending on the RAID Controller configuration, the host port LEDs are one of the following:

• Fibre Channel port LEDs (speed and activity): The upper LED is orange when there is a 2Gb/s connection and green when there is a 4Gb/s connection. The lower LED flashes yellow for data activity, but also lights up yellow when there is an 8Gb/s connection. When there is an 8Gb/s connection, the upper LED is off. During the power-up sequence, both Fibre Channel port LEDs are solid yellow. If both LEDs are flashing yellow, the Fibre Channel connection has been lost.

• 10Gb iSCSI port LEDs (connection and activity): For each 10Gb iSCSI connection (left and right), the lower LED lights up green when there is a 10GbE connection and the upper LED flashes green when there is activity. When there is no connection, these LEDs are off.

NOTE: The SAS-to-Host port option has no LEDs.

1617 16 1717 16 17

Fibre Channel 10Gb Ethernet, Opitcal 10Gb Ethernet, Copper

16

SAS-to-Host

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Drawer Interior

Figure 1.4: Nexsan E48 drawer interior

Figure 1.5: Nexsan E60 drawer interior

Field-Replaceable Modules1. Disk Drives: Up to 16 (for Nexsan E48 units) or 20 (for Nexsan E60 units) 3.5" disk drives in each

drawer. Disk drives can be field-replaced in the event of failure (see Disk Drives on page 28).

2. Rear Fan Pack: Dual-fan assembly located at the rear of each drawer. Can be field-replaced in the event of failure (see Rear Drive Drawer Fan Assembly on page 33).

Other modules3. Drive Guides: Align with plastic rails on disk drives to guide installation. These are integral to the drive

drawer and cannot be individually replaced (see Front Panel on page 1).

LEDs4. Drive status: One for each disk drive slot. Solid green indicates that the disk is operating within

specifications and is not currently being accessed. Flashing green indicates disk activity. Red indicates that a disk fault has been detected and that the disk is not currently being used by the system. For disk drive slots where no disk drive is installed, this LED is off.

1

23

4

1. Disk Drives2. Rear Fan Assembly

3. Drive Rails4. Drive Status LEDs

1

23

4

1. Disk Drives2. Rear Fan Assembly

3. Drive Rails4. Drive Status LEDs

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Dimensions, Nexsan E48

Dimensions, Nexsan E48

Dimensions, Nexsan E60

Power• Two 1,600W load-sharing, hot-pluggable, redundant PSUs.

• Nominal input voltage is 220–240VAC, 47–63Hz.

• Typical power consumption is 1,494W (6.35A) for 600GB SAS drives and 914W (3.90A) for 2TB SATA drives. Peak current is up to 15A.

Height 4U 176mm (6.93")

Length Overall 835mm (32.87")

Chassis Ear mounting face to end of unit (allow at least 150mm for cables at rear; a 1,200mm rack is recommended)

887mm (35.95") including facia and handles

Width Overall 482.6mm (19")

Of chassis body 448mm (17.64")

Weight no drives 47.63 kg (105 lbs.)

with drives 86.45 kg (191 lbs.)

Rack mounting kit Small (special order) 600mm to 720mm (26" to 30")

Large 762mm to 864mm (30" to 34")

Maximum weight approx. 2.5 kg (5.5 lbs.)

Height 4U 177mm (6.97")

Length Overall 950mm (37.4")

Chassis Ear mounting face to end of unit (allow at least 150mm for cables at rear; a 1,200mm rack is recommended)

1,026mm (40.39") including facia and handles

Width Overall 482.6mm (19")

Of chassis body 448mm (17.64")

Weight no drives 48 kg (106 lbs.)

with drives 93 kg (205 lbs.)

Rack mounting kit Small (special order) 600mm to 720mm (26" to 30")

Large 762mm to 864mm (30" to 34")

Maximum weight approx. 2.5 kg (5.5 lbs.)

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Cooling• Front panel: One 120mm 12V axial fan (life 40,000 hrs) per drive drawer, for a total of three.

• Internal: Two double-gang 12V axial fans (life 40,000 hrs) per drive drawer, for a total of six.

• PSUs: Four 12V axial fans (life 40,000 hrs) per PSU, for a total of eight.

Materials• Chassis, external: Extruded aluminium and sheet steel

• Chassis, internal: Aluminium supports, steel divider plates

• Fascia: ABS (blend) Thermoplastic UL 94 V.0

Environment• Ambient operating temperature: 5°C–35°C (41°F–95°F)

• Minimum drawer operation temperature: 10°C (50°F)

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Chapter 2

Getting Started

This manual is designed to enable the user to install and configure the Nexsan E60/E48 quickly and safely. Please read this document carefully and review all of the information in this section before installing the Nexsan E60/E48.

Taking Delivery of the Nexsan E60/E48Upon receipt of your Nexsan E60/E48, inspect the packaging for damage that may have been sustained in transit. If there is visible damage on the packaging, contact your shipper before proceeding.

Unpack the Nexsan E60/E48Carefully unpack your Nexsan E60/E48 and inspect each item before installation:

1. Carefully cut the straps holding the box closed and remove the outer lid.

Figure 2.1: Opening the outer box

2. Open the accessory boxes and make sure that all expected contents are present:

Figure 2.2: Accessory boxes and contents (example)

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The accessory box should contain:

• rack-mounting hardware:

two (2) rail assemblieseight (8) large screws for securing the rails to the racktwo (2) chassis rack-mount “ears”, one left and one rightfour (4) screws for attaching the chassis “ears” to the Nexsan E60/E48 unittwo (2) cage nuts and two (2) bolts for securing the Nexsan E60/E48 to the rack

• two (2) power cables

• disposable ESD strap

• serial cable

• any additional items that may have been ordered, such as SAS cables or Fibre Channel cables

3. Remove the accessory boxes from the outer packaging.

4. Remove the disk boxes from the outer packaging.

Figure 2.3: Removing disk boxes from outer box

5. Open the disk boxes and make sure that the proper number of disk drives is included:

Figure 2.4: Disk box contents (example)

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Taking Delivery of the Nexsan E60/E48

6. Remove the outer packaging sleeve and the foam lid covering the Nexsan E60/E48 unit.

Figure 2.5: Removing the outer packaging sleeve and foam lid

7. With the help of a second person, carefully lift the Nexsan E60/E48 unit out of the packaging.

Figure 2.6: Removing the unit from the box

The packaging that the Nexsan E60/E48 ships in is reusable and should be retained for future re-shipment. Be sure to keep all packaging components.

CAUTION: When removing the Nexsan E60/E48 from the packaging, DO NOT lift the unit by any plastic parts or module handles on the chassis. Doing so may cause damage to the chassis or to internal components, or both. Lift the unit ONLY by the bottom edges of the chassis, using safe lifting practices.

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Before Installation

Required Tools and EquipmentTo perform the installation, you will need the following tools and equipment:

• a suitable equipment rack (1,200mm deep recommended, see Dimensions, Nexsan E48 and Dimensions, Nexsan E60 on page 7) with sufficient load capacity to hold the Nexsan E60/E48

• a size P1 Phillips-head screwdriver

• a 5mm Allen wrench

• enough CAT 6 Ethernet cable to connect the Nexsan E60/E48 to the local area network (LAN)

• enough CAT6 Ethernet cable, fibre-optic cable, twisted-pair copper cable, or SAS cable to connect the Nexsan E60/E48 to the storage area network (SAN) (see Attach Communication Cables on page 23)

Prepare the SiteBefore installing the Nexsan E60/E48, prepare the installation site and rack as follows:

• Ensure that the ambient temperature at the installation site is between 5°C (41°F) and 35°C (95°F). If the temperature at the site is not actively regulated, ensure that daily and seasonal temperature changes will not result in the ambient temperature going outside these limits.

• Situate the rack so that full air flow at both the front and the rear of the Nexsan E60/E48 is possible.

• Ensure that the rack is properly grounded per the manufacturer’s instructions and that proper ESD safeguards are in place.

• Ensure that the power drawn by the Nexsan E60/E48 does not overload the available electrical supply (see Power on page 7). The Nexsan E60/E48 is designed to run from a nominal 220–240V supply due to its high peak power loading.

CAUTION: Always fully stabilize racks with wall anchors or stabilizing legs, or both, before mounting the Nexsan E60/E48 or any other components on the rack.

CAUTION: Ensure that the floor beneath the mounting rack has enough load-bearing capacity to support the rack and all mounted components.

CAUTION: Ensure that the A/C power socket/outlet is near the equipment and easily accessible.

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Before Installation

Prepare the UnitBefore installation, prepare the unit as follows:

1. Remove the two PSUs and the one or two RAID Controllers from the Nexsan E60/E48 unit:

NOTE: For single-controller units, you can leave the back plate in place.

a. RAID Controller: Press the spring lock tab away from the edge of the controller, then carefully remove the controller from the unit. Support the weight of the controller with your free hand while removing it.

Figure 2.7: Removing the RAID Controller

NOTE: For dual-controller units, remember to put each controller back into the same bay from which you removed it. It may be helpful to label them “Left” and “Right” before removing them.

b. PSU: Press the spring lock tab away from the edge of the PSU, then carefully remove the PSU from the unit. Support the weight of the PSU with your free hand while removing it.

Figure 2.8: Removing the PSU

Set the PSUs and RAID Controller(s) aside.

CAUTION: Before opening any of the drive drawers on the Nexsan E60/E48, be sure that the internal temperature is 10°C (50°F) or above. If the unit has been shipped or stored in very low temperatures, allow the unit to come to room temperature. Failure to do so may result in internal cable damage.

CAUTION: Computer components and disk drives are sensitive to electrostatic discharge (ESD). Be sure to ground any electrostatic charge from your person before touching components with your hands or with any tools. While installing the unit, use the anti-static wrist strap shipped with the Nexsan E60/E48.

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2. Attach the chassis rack-mount “ears” to the front of the unit.

a. Extend the left and right drive drawers slightly.

Figure 2.9:

b. Line up the the rack-mount “ears” to the drawer rails.

Figure 2.10:

c. Attach the ears to the sides of the unit using the supplied screws.

Figure 2.11: Attaching the chassis rack-mount “ears”

d. Close and lock the drawers again once the ears are attached.

NOTE: If you are installing more than one Nexsan E60/E48 unit, keep each unit’s disk drives with the unit they shipped with so as to avoid installing them into the wrong unit.

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Chapter 3

Installing the Nexsan E60/E48

The Nexsan E60/E48 comes in single-controller and dual-controller configurations. These instructions assume a dual-controller unit installation, but where the steps differ, additional instructions for single-controller units are provided.

Prepare the Mounting Rails

1. Adjust the rail length by loosening the four screws holding the rear mount in place and sliding the mount out until it is the correct length. Do not retighten the screws yet.

Figure 3.1: Adjusting the rack-mount rails

2. Hook the front bracket hooks on each rail into the square holes in the rack at the proper level, then LOOSELY attach the two front screws to hold each rail in place.

Figure 3.2: Attaching the mounting rails in front

CAUTION: Ensure that your rack can support the total weight of all mounted components and that your floor is sufficiently strong. Since the unit is a fixed-in-rack design, rear cable management arms are not required.

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3. Connect the back end of each rail to the rack by LOOSELY attaching the two rear screws holding each rail in place.

Figure 3.3: Attaching the mounting rails in back

4. Retighten the rail screws that you loosened in step 1 to firmly hold the rear mount in place on each rail.

5. Attach the cage nuts to the front of the rack, one above each rail and one below each rail.

Figure 3.4: Attaching the cage nuts

The mounting rails are now ready to receive the Nexsan E60/E48 unit.

CAUTION: Be sure to fully tighten the screws holding each rail together. Failure to do so may result in the rail coming apart during the mounting procedure, which may damage the unit or cause injury to personnel.

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Mount the Nexsan E60/E48

Mount the Nexsan E60/E48

1. Ground any electrostatic charge from your person by touching a metal part of the rack.

2. Attach one end of the disposable anti-static wrist strap to a metal part of the rack. Secure the other end around your wrist. Both people lifting the unit should do this.

Figure 3.5: Putting on and attaching the anti-static wrist strap.

3. With the help of a second person, carefully lift the Nexsan E60/E48 unit so that the grooves in the side of the chassis line up with the mounting rails on the rack.

4. Carefully slide the unit onto the mounting rails, leaving a few inches between the front of the unit and the front of the rack.

Figure 3.6: Sliding the Nexsan E60/E48 onto the mounting rails

CAUTION: Computer components and disk drives are sensitive to electrostatic discharge (ESD). Be sure to ground any electrostatic charge from your person before touching components with your hands or with any tools. While installing the unit, use the anti-static wrist strap shipped with the Nexsan E60/E48.

CAUTION: The Nexsan E60/E48 unit is heavy and requires two people to lift it and slide it onto the mounting rails. Do NOT attempt to mount the Nexsan E60/E48 onto the mounting rails by yourself.

CAUTION: Only support the unit by placing hands under the metal chassis. Do NOT attempt to lift the unit by any plastic parts or module handles.

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5. While still supporting the unit from below, tighten the mounting rail screws at the front of each rail.

Figure 3.7: Tightening the front mounting rail screws

6. Slide the unit the rest of the way into the rack so that the mounting ears sit against the rack.

7. Tightly bolt the front of the Nexsan E60/E48 unit to the rack.

Figure 3.8: Bolting the unit in place

8. Tighten the mounting rail screws at the back of each rail.

Figure 3.9: Tightening the rear mounting rail screws

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Restore the Rear Modules

Restore the Rear Modules

PSUsInsert the two PSUs into the back of the unit:

1. Make sure that the PSU is right side up. The yellow spring lock tab should be on the right. See Rear Panel on page 3.

2. Insert the PSU into the slot and carefully slide it back until the spring lock tab clicks.

Figure 3.10: Sliding the PSU into place

3. Repeat steps 1 and 2 for the second PSU.

NOTE: Do not connect the power cords to the PSUs at this time.

RAID ControllersInsert the one or two RAID Controllers into the back of the unit:

1. Make sure that the RAID Controller is right side up. The yellow spring lock tab should be on the right. See Rear Panel on page 3.

2. Insert the RAID Controller into the slot and carefully slide it back until the spring lock tab clicks.

Figure 3.11: Sliding the RAID Controller into place

3. Repeat steps 1 and 2 for the second RAID Controller (if present).

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Load the Disk Drives

1. Turn the drawer lock counter-clockwise to unlock the left drive drawer.

Figure 3.12: Unlocking the drive drawer

2. Carefully slide the drawer all the way out until the side rail locking tabs click into place.

Figure 3.13: Sliding the drive drawer out

CAUTION: Before opening any of the drive drawers on the Nexsan E60/E48, be sure that the internal temperature is 10°C (50°F) or above. If the unit has been shipped or stored in very low temperatures, allow the unit to come to room temperature. Failure to do so may result in internal cable damage.

CAUTION: Only open ONE drawer at a time. Fully close and lock each drawer before opening another one. Failure to do so may overbalance the rack, causing equipment damage or injury to personnel.

CAUTION: Do not lean on or place any heavy object on an open drive drawer. Doing so may damage the drawer slide mechanism or overbalance the rack.

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Load the Disk Drives

3. Open the drive drawer lid.

Figure 3.14: Opening the drive drawer lid

4. Using the drive guides to help you orient the disks, carefully load each disk drive into a drive slot. Make sure that each disk is fully seated and that the drive ejection handles are flat against each drive.

Figure 3.15: Loading a disk drive

NOTE: You can mix SAS and SATA drives in the same drive drawer, but it is recommended that all SAS drives are loaded towards the front of the drawer, with the SATA drives behind the SAS drives.

5. Close the drive drawer lid.

CAUTION: Disk drives are shock sensitive. Perform all actions involving disk drives carefully to avoid damage and data loss.

CAUTION: Always load disk drives in rows of four across the width of the drive drawer. Leaving large gaps between disk drives decreases cooling efficiency and may result in some disk drives overheating.

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6. Press the latches on either side of the drive drawer to disengage them, then carefully slide the drawer back into the Nexsan E60/E48, making sure that it is flush with the other drawers in the unit.

Figure 3.16: Disengaging the drawer side-rail latches

7. Turn the drawer lock clockwise to lock the drawer into place.

8. Repeat steps 1 through 7 for the middle and right drive drawers.

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Attach Communication Cables

Attach Communication CablesConnect all necessary communication cables to the RAID Controller (or Controllers) on the rear of the unit (see Rear Panel on page 3):

• Connect the unit to your local area network (LAN) by attaching CAT 6 Ethernet cable to the Management (MGMT) port. This enables you to access the unit’s graphical user interface (GUI).

• Connect the unit to your storage area network (SAN) by one of the following methods:

• If you have a 1Gb iSCSI network, attach CAT 6 Ethernet cables to the iSCSI ports (Net 0 and 1, or 0 through 3 if no host port option is installed) (see Connectors on page 3).

• If you have a Fibre Channel network, attach either fiber-optic or twisted-pair copper cables to the Fibre Channel ports (see Host Port Options on page 4).

• If you have a 10GbE iSCSI network, attach either fiber-optic or twisted-pair copper cables to the 10Gb Ethernet iSCSI ports (see Host Port Options on page 4).

• If you have a SAS-to-Host network, attach SAS cables to the SAS ports (see Host Port Options on page 4).

• If you are connecting a Nexsan expansion unit to your Nexsan E60/E48, attach SAS cables to the expansion ports (EXP 0 and EXP 1). Connect the other ends of the SAS calbes to the Nexsan expansion unit’s expansion ports (EXP IN 0 and EXP IN 1) (see the Nexsan expansion unit Installation and Maintenance Manual).

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Power Up the Nexsan E60/E48

NOTE: If you are connecting a Nexsan expansion unit to your Nexsan E60/E48, power up the Nexsan expansion unit first (see the expansion unit’s Installation and Maintenance Manual).

1. Using the two supplied power cords, connect each PSU to main power. See Rear Panel on page 3.

2. If necessary, press and hold one of the two SW0 switches on the rear of the unit for approximately 4 seconds to initiate the power-up sequence. See Switches on page 4.

Setting Up the Nexsan E60/E48 SystemOnce the unit has finished booting up, follow the instructions in Chapter 1, Basic Setup of the Nexsan User Manual to get the Nexsan E60/E48 system up and running.

CAUTION: When applying power to the Nexsan E60/E48, use ONLY the IEC power cords originally supplied with the unit. Do NOT use other power cords, even if they appear identical to the supplied cords.

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Chapter 4

Field Replacement of Modules

The Nexsan E60/E48 is designed so that some of its components can be replaced without turning off the unit or interrupting its functioning. The field-replaceable modules are:

• the two PSUs

• the one or two RAID Controllers

• the disk drives

• the front drawer fan assemblies

• the dual-fan assemblies in the back of each drawer

This chapter describes how to replace each of these modules in the field while the unit is running.

Power Supply Units (PSUs)In the event of a power supply or PSU fan failure, replace the PSU using the following procedure.

1. Determine which PSU or PSU fan has failed by examining the PSU status LEDs on each module (see Rear Panel on page 3). A red LED indicates the failed module. The Home page of the graphical user interface (GUI) also tells you which unit has failed (see the Nexsan User Manual).

2. Remove the power cable from the power cable socket on the PSU where the failure has occurred.

3. Press the spring lock tab away from the edge of the PSU, then carefully remove the PSU from the unit. Support the weight of the PSU with your free hand while removing it.

Figure 4.1: Removing the PSU

4. Make sure that the replacement PSU is right side up. The yellow spring lock tab should be on the right.

WARNING: Risk of ELECTRIC SHOCK if components are removed or tampered with when unit power is on. ONLY a TRAINED OPERATOR may remove and replace the field-replaceable modules while power is on.

CAUTION: DO NOT REMOVE THE FAILED PSU until the new PSU has arrived and is ready to be installed. Removing a PSU reduces air flow and cooling and can result in the system overheating.

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5. Insert the replacement PSU into the slot and carefully slide it back until the spring lock tab clicks.

Figure 4.2: Sliding the PSU into place

6. Plug the power cable into the power cable socket on the replacement PSU.

The two PSU status LEDs light up green to indicate that the unit is functioning properly and supplying power to the Nexsan E60/E48 unit.

7. In the graphical user interface (GUI), go to the Home page and verify that the status bar for the new Power Supply Unit is green. See the Nexsan User Manual for more information.

RAID ControllersIn the event of a RAID Controller failure, replace the controller using the following procedure:

1. Determine which RAID Controller has failed by examining the STAT LED on each module (see Rear Panel on page 3). A flashing red LED indicates the failed unit. The Home page of the graphical user interface (GUI) also tells you which unit has failed (see the Nexsan User Manual).

NOTE: In some cases, a RAID Controller needs to be replaced even if it has not failed outright. In this case, you must determine which RAID Controller to replace by following the troubleshooting procedures in the Nexsan User Manual.

2. Do one of the following:

• If you have a dual-controller unit, navigate to System Admin > Reboot in the graphical user interface (GUI). Under Controller Maintenance, select the controller that has failed, select the confirmation check box, and click Execute NOW.

• If you have a single-controller unit, navigate to System Admin > Reboot in the graphical user interface (GUI), select System Shutdown, select the confirmation check box, and click Execute NOW.

3. Remove all cables from the failed RAID Controller.

CAUTION: DO NOT REMOVE THE FAILED RAID CONTROLLER until the new RAID Controller has arrived and is ready to be installed. Removing a RAID Controller reduces air flow and cooling and can result in the system overheating.

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RAID Controllers

4. Press the spring lock tab away from the edge of the controller, then carefully remove the controller from the unit. Support the weight of the controller with your free hand while removing it.

Figure 4.3: Removing the RAID Controller

5. Make sure that the replacement RAID Controller is right side up. The yellow spring lock tab should be on the right.

NOTE: If you have a Nexsan expansion unit attached to your Nexsan E60/E48 storage unit, plug the SAS cables from the expansion unit into the expansion ports on the replacement RAID Controller BEFORE you insert the RAID Controller into its slot.

6. Insert the replacement RAID Controller into the slot and carefully slide it back until the spring lock tab clicks.

Figure 4.4: Sliding the RAID Controller into place

The STAT LED lights up blue or green to let you know that the unit is functioning properly.

7. Attach all other cables (Fibre Channel/10Gb iSCSI/SAS, Ethernet, serial) to the appropriate connectors on the replaced RAID Controller.

NOTE: If you have a single-controller unit, press and hold the SW0 switch for approximately four seconds to turn the unit back on.

8. In the graphical user interface (GUI), go to the Home page and verify that the status bar for the new RAID Controller is green. See the Nexsan User Manual for more information.

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Disk DrivesIn the event of a disk drive failure, replace the drive using the following procedure.

1. Determine which drive drawer contains the failed drive by examining the DSK LEDs on the front of each drawer (see Front Panel on page 1). A red LED indicates which drawer contains the failed drive. The Disk Drives page (under RAID Information) of the graphical user interface (GUI) also tells you which drawer contains the failed drive (see the Nexsan User Manual).

2. Turn the drawer lock counter-clockwise to unlock the drive drawer.

Figure 4.5: Unlocking the drive drawer

The STAT LED turns amber to let you know that the drive drawer is unlocked.

3. Carefully slide the drawer all the way out until the side rail locking tabs click into place.

Figure 4.6: Sliding the drive drawer out

CAUTION: Disk drives are shock sensitive. Perform all actions involving disk drives carefully to avoid damage and data loss.

CAUTION: Only open ONE drawer at a time. Fully close and lock each drawer before opening another one. Failure to do so may overbalance the rack, causing equipment damage or injury to personnel.

CAUTION: Do not lean on or place any heavy object on an open drive drawer. Doing so may damage the drawer slide mechanism or overbalance the rack.

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Disk Drives

4. Open the drive drawer lid.

Figure 4.7: Opening the drive drawer lid

5. Determine which drive has failed by examining the arrow-shaped drive status LEDs next to each drive (see Drawer Interior on page 6). A red LED indicates the failed drive.

6. Carefully lift the drive’s ejection handle to disengage the drive, then lift the drive from the drive slot. Support the weight of the drive with your free hand while removing it.

Figure 4.8: Removing a disk drive

7. Using the drive guide to help you orient the disk, carefully load the replacement disk drive into the drive slot. Make sure that the disk is fully seated and that the drive ejection handle is flat against the drive.

Figure 4.9: Replacing a disk drive

The drive status LED lights up green to let you know that the disk is connected and functioning properly.

8. Close the drive drawer lid.

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9. Press the latches on either side of the drive drawer to disengage them, then carefully slide the drawer back into the Nexsan E60/E48, making sure that it is flush with the other drawers in the unit.

Figure 4.10: Disengaging the drawer side-rail latches

10. Using the supplied key, lock the drawer into place.

The STAT LED on the front of the drawer turns from amber to green to let you know that the drive drawer is properly latched. The DSK LED lights up green to let you know that all drives are functioning properly.

11. In the graphical user interface (GUI), go to the Home page and verify that the status bar for the new drive is blue, meaning that it has been automatically detected and assigned as a pool spare. See the Nexsan User Manual for more information.

NOTE: If the status bar for the new drive is gray, you must manually assign the drive. See the Nexsan User Manual for instructions.

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Front Drive Drawer Fan

Front Drive Drawer FanIn the event of the failure of a front drive drawer fan, replace the drawer front assembly by using the following procedure:

1. Determine which drive drawer contains the failed fan by examining the ENV LEDs on the front of each drawer (see Front Panel on page 1). A red LED indicates which drawer has the failed fan. The Home page of the graphical user interface (GUI) also tells you which fan has failed (see the Nexsan User Manual).

2. Turn the lock counter-clockwise to unlock the drive drawer (see Figure 4.5).

The STAT LED turns amber to let you know that the drive drawer is unlocked.

3. Carefully slide the drawer all the way out until the side rail locking tabs click into place (see Figure 4.6).

4. Open the drive drawer lid (see Figure 4.7).

5. Unscrew the retaining screws on either side of the drive drawer, as shown in Figure 4.11.

Figure 4.11: Unscrewing the drawer front assembly retaining screws

6. Carefully slide the drawer front assembly upwards to disengage it, then remove it from the front of the drive drawer.

Figure 4.12: Removing the drawer front assembly

CAUTION: Only open ONE drawer at a time. Fully close and lock each drawer before opening another one. Failure to do so may overbalance the rack, causing equipment damage or injury to personnel.

CAUTION: Do not lean on or place any heavy object on an open drive drawer. Doing so may damage the drawer slide mechanism or overbalance the rack.

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7. Guide the replacement drawer front assembly onto the guides in the front of the drawer (as shown in Figure 4.13, left image), then carefully push down to seat it.

Figure 4.13: Replacing the drawer front assembly

The LEDs on the front of the drawer front assembly light up to let you know that the assembly is properly in place.

8. Replace the retaining screws on the sides of the drive drawer.

9. Close the drive drawer lid.

10. Press the latches on either side of the drive drawer to disengage them, then carefully slide the drawer back into the Nexsan E60/E48, making sure that it is flush with the other drawers in the unit.

Figure 4.14: Disengaging the drawer side-rail latches

11. Using the supplied key, lock the drawer into place.

The STAT LED on the front of the drawer turns from amber to green to let you know that the drive drawer is properly latched. The ENV LED lights up green to let you know that the fan is functioning properly and that the drawer temperature is within specifications.

12. In the graphical user interface (GUI), go to the Home page and verify that the status bar for the new fan assembly is green. See the Nexsan User Manual for more information.

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Rear Drive Drawer Fan Assembly

Rear Drive Drawer Fan AssemblyIn the event of the failure of a rear drive drawer fan, replace the rear fan assembly by using the following procedure:

1. Determine which drive drawer contains the failed fan by examining the ENV LEDs on the front of each drawer (see Front Panel on page 1). A red LED indicates which drawer has the failed fan. The Home page of the graphical user interface (GUI) also tells you which fan has failed (see the Nexsan User Manual).

2. Turn the lock counter-clockwise to unlock the drive drawer (see Figure 4.5).

The STAT LED turns amber to let you know that the drive drawer is unlocked.

3. Carefully slide the drawer all the way out until the side rail locking tabs click into place (see Figure 4.6).

4. On the fan assembly at the back of the drawer, press the release tabs inward. Then carefully pull the fan assembly out of the drawer.

Figure 4.15: Disengaging and removing the rear fan assembly

5. Carefully slide the replacement fan assembly down until the two tabs click into place.

Figure 4.16: Inserting the rear fan assembly

CAUTION: Only open ONE drawer at a time. Fully close and lock each drawer before opening another one. Failure to do so may overbalance the rack, causing equipment damage or injury to personnel.

CAUTION: Do not lean on or place any heavy object on an open drive drawer. Doing so may damage the drawer slide mechanism or overbalance the rack.

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6. Press the latches on either side of the drive drawer to disengage them, then carefully slide the drawer back into the Nexsan E60/E48, making sure that it is flush with the other drawers in the unit.

Figure 4.17: Disengaging the drawer side-rail latches

7. Using the supplied key, lock the drawer into place.

The STAT LED on the front of the drawer turns from amber to green to let you know that the drive drawer is properly latched. The ENV LED lights up green to let you know that the fans are functioning properly and that the drawer temperature is within specifications.

8. In the graphical user interface (GUI), go to the Home page and verify that the status bar for the new fan assembly is green. See the Nexsan User Manual for more information.

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Common Terms and Abbreviations

Common Terms and Abbreviations

10Gb EthernetA 10 gigabit per second (Gb/s) Ethernet connection using either fiber-optic cables or twisted-pair copper wires.

10Gb iSCSIA 10Gb Ethernet iSCSI connection on the Nexsan E-Series’ RAID Controller that uses SFPs to connect to a 10 gigabit per second (Gb/s) iSCSI network via either fiber-optic cables or twisted-pair copper wires.

10GbESee 10Gb Ethernet and 10Gb iSCSI.

active drawerA slide-out container on the front of Nexsan E-Series storage units that houses the disk drives used by the unit for data storage.

Active Drawer TechnologyNexsan’s industry-first technology which enables users to replace drives and perform certain maintenance tasks without powering off the system and without interrupting service. An advanced, built-in cable management system allows cables to extend and retract with the drawer for easy servicing.

anti-static wrist strapAn antistatic device used to prevent electrostatic discharge (ESD) by safely grounding a person working on electronic equipment. Also called an ESD strap or a grounding bracelet.

arrayA linked group of one or more physical, independent hard disk drives. “Array” also sometimes refers to a Nexsan storage system. See also RAID.

bitThe smallest unit of digital data, representing a 0 or a 1. Abbreviated “b”.

byteA unit of data that is 8 bits long. Often used for alphanumeric characters. Abbreviated “B”.

cacheReserved areas of memory that are used to speed up instruction execution, data retrieval, and data updating. In Nexsan storage units, a flash memory unit in the RAID Controller that temporarily holds user data.

drawer front assemblyIn Nexsan E60/E48 storage units, the ABS thermoplastic and aluminum assembly that houses the drive drawer status LEDs, the drive drawer lock, and the front drive drawer fan.

drive drawerSee active drawer.

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electrostatic dischargeThe sudden and momentary electric current that flows between two objects at different electrical potentials caused by direct contact or induced by an electrostatic field. Potentially harmful to electronic components.

ESDSee electrostatic discharge.

ESD strapSee anti-static wrist strap.

EthernetA system for connecting a number of computer systems to form a local area network (LAN), with protocols to control the passing of information and to avoid simultaneous transmission by two or more systems. Supports data transfer rates of 10, 100, 1,000, and 10,000 megabits per second (Mb/s). 10, 100, and 1,000Mb/s networks are often referred to as 10BASE-T, 100BASE-T, and 1000BASE-T, respectively. 10,000Mb/s networks are usually referred to as 10Gb Ethernet or 10GbE.

FC portSee Fibre Channel port.

FCCThe Federal Communications Commission. The federal agency that regulates electromagnetic emissions.

Fibre ChannelA gigabit (Gb) speed network technology primarily used for storage networking and the current standard connection type for storage area networks (SANs). Despite its name, Fibre Channel signaling can run on both twisted-pair copper wire and fiber-optic cables.

Fibre Channel portAny entity that actively communicates over a Fibre Channel network. Usually implemented in a device such as disk storage or a Fibre Channel switch. In Nexsan storage units, the Fibre Channel ports support 2Gb/s, 4Gb/s, or 8Gb/s connections.

Fibre Channel switchA network switch compatible with the Fibre Channel protocol. Allows the creation of a Fibre Channel network, which is currently the core component of most storage area networks (SANs).

GbGigabit. Approximately one billion (1,000,000,000) bits.

GBGigabyte. Approximately one billion (1,000,000,000) bytes. Used to describe the storage capacity of hard disk drives. A gigabyte is usually computed as 109 (1,000,000,000) bytes, but can also be computed as 230 (1,073,741,824) bytes (often called a “binary gigabyte” and abbreviated GiB).

Gb/sGigabits (Gb) per second. Used to describe the speed of network data transmission.

gigabit interface converterA standard for transceivers, commonly used with Gigabit (Gb) Ethernet and Fibre Channel, with a hot-swappable electrical interface. Gigabit interface converter ports can support a wide range of physical media, from copper to optical fiber, at lengths of hundreds of kilometers.

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graphical user interfaceA type of user interface that allows users to interact with electronic devices using images rather than text commands. Nexsan storage units use a graphical user interface for system configuration.

grounding braceletSee anti-static wrist strap.

GUISee graphical user interface.

IECThe International Electrotechnical Commission. Prepares and publishes international standards for all electrical, electronic, and related technologies.

Interconnect Service ModuleA module of the Nexsan E-Series storage units that provides connectivity between all modules in the chassis.

I/OInput/Output. The communication between an information processing system (such as a computer or a Nexsan E60/E48 storage system’s RAID Controller), and the outside world (either an operator or another information processing system). Inputs are the signals or data received by the system, and outputs are the signals or data sent from it.

iSCSIInternet Small Computer System Interface. A transport protocol that provides for the SCSI protocol to be carried over a TCP/IP network.

ISMSee Interconnect Service Module.

LANSee local area network.

LEDLight Emitting Diode. LEDs are used for indicator lights on the front and back of Nexsan storage units.

local area networkA computer network that links devices within a small geographic area, such as a building or group of adjacent buildings.

MbMegabit. Approximately one million (1,000,000) bits.

Mb/sMegabits (Mb) per second. Used to describe the speed of network data transmission.

PCIePeripheral Component Interconnect Express. A computer expansion card standard designed to replace the older Peripheral Component Interconnect (PCI), PCI-eXtended (PCI-X), and Accelerated Graphics Port (AGP) standards.

Power Supply UnitA module that regulates electrical power to the components of Nexsan storage units.

PSUSee Power Supply Unit.

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rackA metal frame designed to hold hardware devices.

rack mountHardware for attaching devices to a rack.

rack-mountedAttached to a rack.

RAIDRedundant Array of Independent Disks. A system using multiple hard drives organized into a single logical unit for the sharing or replication of data in order to increase data integrity, fault-tolerance, and throughput. RAIDs are organized into RAID levels, which describe their architecture and configuration.

RAID ControllerA hardware device, software program, or combination of the two which manages the physical disk drives in a RAID and presents them as a single logical unit to attached devices. The RAID controllers in Nexsan storage units are hardware modules. Nexsan RAID controllers also provide connections for system administration and configuration.

RAID levelA numeric indicator of the architecture used by a RAID. RAIDs can be built using any combination of striping, mirroring, and parity. The levels are numbered from 0 through 6. RAID levels can also be combined, and these configurations are usually referred to with a two-digit number. For example, RAID 10 = RAID 1 + RAID 0.

railA type of rack mount that allows a device to be easily slid into and back out of a rack.

SANSee storage area network.

SASSerial Attached SCSI. A serial version of the SCSI interface. A point-to-point architecture that uses a disk controller with four or more channels that operate simultaneously. Each full-duplex channel, known as a SAS port, transfers data at 1.5Gb/s, 3Gb/s, or 6Gb/s in each direction. SAS also supports Serial ATA (SATA) drives, which can be mixed with SAS drives in a variety of configurations.

SATASerial Advanced Technology Attachment. A connection standard for fixed and removable hard disk drives.

SCSISmall Computer System Interface. A collection of standards and proposed standards for input/output (I/O) communication, primarily intended for connecting storage subsystems or devices to hosts.

SFPSmall Form-factor Pluggable. A type of gigabit interface converter (GBIC) in a compact form factor. The Fibre Channel ports or 10Gb iSCSI ports on Nexsan E-Series storage devices are SFPs.

storage area networkAn architecture that provides for attachment of remote computer storage devices to servers in such a way that the devices appear as locally attached to the operating system.

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TBTerabyte. Approximately one trillion (1,000,000,000,000) bytes. Used to describe the storage capacity of hard disk drives. A terabyte is usually computed as 1012 (1,000,000,000,000) bytes, but can also be computed as 240 (1,099,511,627,776) bytes (often called a “binary terabyte” and abbreviated TiB).

TCP/IPTransmission Control Protocol/Internet Protocol. The set of communications protocols used for the Internet and other similar networks. TCP provides reliable delivery of messages between networked computers. IP uses numeric IP addresses to join network segments.

UUnit. The standard unit of measure for designating the vertical usable space, or height, of racks. 1U is equal to 1.75 inches. A device that is described as being 1U in height may be shorter than 1.75 inches, but, due to the design of most racks, will still take up 1.75 inches of rack space.

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NEXSAN Worldwide Headquarters — Los Angeles, USA1445 Lawrence DriveThousand Oaks, CA 91320

Telephone: 866-4-NEXSAN (866-463-9726), or 805-418-2700 outside of North America

Technical Services: 866-2-NEXSAN (866-263-9726), or 760-690-1111 outside of North America

Fax: 805-418-2799

E-mail: [email protected], [email protected]

NEXSAN San Diego, USA302 Enterprise StreetEscondido, CA 92029

Telephone: 866-4-NEXSAN (866-463-9726), or 760-690-1100 outside of North America

Technical Services: 866-2-Nexsan (866-263-9726), or 760-690-1111 outside of North America

Fax: 760-745-3503

E-mail: [email protected], [email protected]

NEXSAN Technologies, Ltd. — European Head Office, UKUnits 33–35 Parker Centre, Mansfield RoadDerby, DE21 4SZUnited Kingdom

Telephone: +44 (0)1332 291600

Fax: +44 (0)1332 291616

Technical Services: +44 (0)1332 291600 Europe, 760-690-1111 USA

E-mail: [email protected], [email protected]

Copyright © 2010–2012 Nexsan Corporation. All Rights Reserved.

Nexsan®, E60™, E48™, and the Nexsan logo are trademarks or registered trademarks of Nexsan Corporation.

All other trademarks and registered trademarks are the property of their respective owners.

Version 2.8Release Date: February 2012