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DCT 1000/1200 Digital Consumer Terminal Installation Manual Digital Consumer Terminal POWER MENU INFO CURSOR GUIDE SELECT CHANNEL A/B MESSAGES A/B REMOTE POWER DIGITAL

Installation Manual DCT1000

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  • D C T 1 0 0 0 / 1 2 0 0

    D i g i t a l C o n s u m e r T e r m i n a l

    I n s t a l l a t i o n M a n u a l

    D i g i t a l C o n s u m e r T e r m i n a l

    POWERMENUINFOCURSORGUIDE SELECT CHANNELA/B

    MESSAGES

    A/B

    REMOTE

    POWERDIG ITAL

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    Document Conventions..................................................................................................................... 1-3

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    Diagnostics Main Menu.................................................................................................................... B-2

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    d 01: DCT 1000/1200 General Status ............................................................................................. . B-4

    d 02: QPSK Out-of-Band Receiver Status ........................................................................................... B-6

    Data Activity and EMM Data Activity Indicators - LED .................................................................. B-7

    Data Activity Indicator - OSD .................................................................................................... B-7

    EMM Data Activity Indicator - OSD ............................................................................................ B-7

    d 03: In-Band Receiver Status .......................................................................................................... B-7

    Carrier Lock - LED and OSD ...................................................................................................... B-8

    In-band Data Activity Indicator - LED and OSD ........................................................................... B-8

    EMM Data Activity Indicator - LED and OSD................................................................................ B-9

    PCR Lock - OSD Only ............................................................................................................... B-9

    Signal-To-Noise Ratio (SNR) and Automatic Gain Control (AGC) - OSD Only .................................. B-9

    d 04: QAM Receiver Status ............................................................................................................ B-10

    d 05: Unit Address ........................................................................................................................ B-11

    d 06: Firmware Version .................................................................................................................. B-13

    d 07 Current-Channel Status .......................................................................................................... B-14

    LED Channel Types ................................................................................................................. B-16

    Acquisition States .................................................................................................................. B-16

    Purchasable Indicator - LED and OSD ...................................................................................... B-16

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    Preview Indicator - LED and OSD ............................................................................................. B-17

    Current channel status - OSD fields ......................................................................................... B-18

    d 08: Renewable Security System ................................................................................................... B-19

    TvPC Required - LED and OSD ................................................................................................. B-20

    Current Mode ......................................................................................................................... B-20

    TvPC Status............................................................................................................................ B-20

    d 09: Upstream Modem Status ....................................................................................................... B-21

    STARVUE II (RF) Diagnostics .................................................................................................... B-21

    STARFONE Diagnostics ............................................................................................................ B-22

    d 10: Application Code Modules ..................................................................................................... B-25

    d 11: Memory Status ..................................................................................................................... B-26

    d 12: Keyboard and LED Diagnostic ................................................................................................ B-27Keyboard Diagnostic LEDs ....................................................................................................... B-27

    Keyboard diagnostic - OSD ..................................................................................................... B-27

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    Installing Batteries .......................................................................................................................... C-2

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    Confirm Proper Installation ............................................................................................................... C-4

    Configure the Prevue IPG .................................................................................................................. C-6

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    Flip Bar .......................................................................................................................................... C-7

    Browse ........................................................................................................................................ C-7

    Listing Menus.................................................................................................................................. C-7

    Pay-Per-View................................................................................................................................... C-8

    Messages ....................................................................................................................................... C-8

    Parental Control .............................................................................................................................. C-8

    Favorites ........................................................................................................................................ C-8

    Help C-9

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    Changing the Data Collection Time.................................................................................................... D-3

    Adjusting the Display Position .......................................................................................................... D-3

    Setting Menus Over Video ................................................................................................................ D-4

    Setting Up the VCR to Record with StarSight ...................................................................................... D-4

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    Grazing Titles* ................................................................................................................................ D-5

    Browsing Titles*.............................................................................................................................. D-5

    Parental Control or Purchase Spending Limits Password ...................................................................... D-6

    Impulse Pay-Per-View (IPPV) Spending Limits .................................................................................... D-6

    PPV Purchasing (Two-Way System) .................................................................................................... D-6

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    Program Grid Guide ......................................................................................................................... D-7

    Channel Guide* .............................................................................................................................. D-8

    Theme Guide*................................................................................................................................. D-9

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    The Digital Consumer Terminal (DCT) 1000/1200 is an analog/digital set-top terminal designedto enable you to configure it to meet specific subscriber needs and upgrade it to meet the futureneeds of emerging technologies. The base unit supports many configurations. This manualprovides instructions to install the DCT 1000/1200.

    The DCT 1000/1200 operates in the same system with existing analog set-top terminalproducts. Existing set-top terminals are not affected by the new data flowing from the systemto the DCT 1000/1200s.

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    The General Instrument DCT 1000/1200 offers the following standard features:

    n 54 through 860 MHz integrated tuner

    n RF, video, and audio ports

    n IR Blaster port

    n Data output port

    n Application interface port

    n Auxiliary audio input

    n Switched accessory outlet

    Optional features include:

    n STARFONE and STARVUE II modules

    n A/B In module

    n RF Bypass module

    n Dual A/B-RF Bypass module

    n IR Blaster module

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    Figure 1-1 illustrates front and rear views of the DCT 1000/1200:

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    This manual provides instructions to install and configure a DCT 1000/1200:

    Section 1 Introduction provides a product description, a list of related documentation, the technical helpline telephonenumber, and the repair/return procedure.

    Section 2 Overview describes the DCT 1000/1200 terminal and provides an overview of its use. This section alsoidentifies the front-panel displays and switches and describes the rear-panel features.

    Section 3 Installation provides instructions on how to install the DCT 1000/1200 in a subscriber location and performoperational tests.

    Section 4 Adding a VCR or Stereo Component provides instructions on how to connect a VCR or stereo equipment to aDCT 1000/1200 terminal.

    Section 5 Adding the IR Blaster Option provides instructions on how to install the IR Blaster option for controlling VCRrecording through the DCT 1000/1200.

    Appendix A Specifications provides the technical specifications for the DCT 1000/1200.

    Appendix B Diagnostics provides instructions on accessing and interpreting the built-in diagnostics.

    Appendix C Prevue Interactive Program Guide provides instructions to check the operation of Prevue Interactive (anoptional interactive program guide). It also describes a few basic operations used to introduce yoursubscribers to the guide.

    Appendix D StarSight Interactive Program Guide provides instructions to check the operation of StarSight InteractiveProgram Guide (an optional interactive program guide). It also describes a few basic operations used tointroduce your subscribers to the guide.

    Abbreviations andAcronyms

    The Abbreviations and Acronyms list contains the full spelling of the short forms used in this manual.

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    Separate instruction manuals are available for associated components. Although these may beuseful, they are not necessary to install or operate the basic DCT 1000/1200:

    DCT 1000/1200 User Guide

    n XRC 100 Remote Control User Guide

    n XRC 110 Remote Control User Guide (for StarSight interactive program guide installations)

    n XRC 200 Remote Control User Guide (for Prevue interactive program guide installations)

    n DCT External Add-on Modules Installation Sheet

    n STARFONE Installation and Operation Manual

    STARVUE II Installation Instructions

    Before you begin using the DCT 1000/1200, familiarize yourself with the stylistic conventionsused in this manual:

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    Before you begin working with this manual, familiarize yourself with the stylistic conventionsused in this manual:

    SMALL CAPS Denotes silk screening on the equipment, typically representing front- and rear-panel controls, input/output(I/O) connections, and LEDs

    (asterisk) Indicates that several versions of the same model number exist and the information applies to all models;when the information applies to a specific model, the complete model number is given

    Italic type Used for emphasis

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    If repair is necessary, call the General Instrument Repair Facility at 1-800-227-0450 for aReturn for Service Authorization (RSA) number before sending the unit. The RSA numbermust be prominently displayed on all equipment cartons. The Repair Facility is open from 8:00AM to 5:00 PM Central Time, Monday through Friday.

    When calling from outside the United States, use the appropriate international access code,and then call 52-891-40739 to contact the Repair Facility.

    When shipping equipment for repair, follow these steps:

    Pack the unit securely.

    Enclose a note describing the exact problem.

    Enclose a copy of the invoice that verifies the warranty status.

    Ship the unit PREPAID to the following address:

    GI CommunicationsAttn: RSA #___________4694 Coffee Port RoadBrownsville, TX 78521

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    This section provides illustrations and tables showing the DCT 1000/1200 controls, displaysand connectors. Before you install the DCT 1000/1200, familiarize yourself with the variouscontrols and displays.

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    Figure 2-1 illustrates the front-panel, which contains selection buttons, tuning buttons, variousdisplays, and the power switch:

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    These controls are designed to provide a minimum, but functional, capability in the event thatthe DCT 1000/1200 remote control is lost or is temporarily out of service. However, functionssuch as those requiring a numeric entry are not available without a remote control.

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    Table 2-1 describes the front-panel controls and LEDs:

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    A Turns DCT 1000/1200 on and off

    B Change channel up and down

    C When enabled, this switches an add-on module from one function toanother function

    D Selects function options and Pay-Per-View (PPV) events and tuneschannels from the interactive program guide (IPG)

    E Displays the Main Menu

    F Displays current channel and program information

    G Move cursor in menu and the interactive program guide screens

    H Displays the interactive program guide

    I Lights if optional switch is activated

    J Lights to indicate that a message is present

    K Normally displays current channel number; in the diagnostic mode,displays diagnostic codes

    L Flashes when an error-free signal is received from the remote control

    M Lights when the unit is on

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    Figure 2-2 illustrates the rear panel of the DCT 1000/1200 which contains a switched poweroutlet; connectors for video, audio, and RF cabling; data output connectors; and IR Blasteroutput connectors:

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    If a STARFONE or STARVUE II module is not installed in the rear panel, a protective platecovers the opening in the rear panel reserved for the modules. Do not remove the protectiveplate unless you are installing new hardware in the opening.

    Table 2-2 describes each of the rear-panel features:

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    A AC power outlet that can be configured as a switched or unswitchedoutlet and a two-pronged plug for attaching a power cord

    B Mini-phone jacks for connecting an optional IR Blaster; the high-poweroutput is optional

    C Mini-phone jacks for connecting data output from the DCT 1000/1200

    D Cover for an area reserved for future use

    E RCA jack used to connect the DCT 1000/1200 to a composite(baseband) video TV or a monitor; in some configurations this jackconnects to a VCR

    F Left and right audio RCA jacks used for stereo audio output

    G F-type connector used to connect the DCT 1000/1200 to a standard TVor VCR

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    H F-type connector used for the coaxial cable input port

    I Optional RCA jacks for looping through audio from audio equipment

    J Covers slot used for STARVUE II and STARFONE options

    K Punch-outs reserved for future options

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    The DCT 1000/1200 supports a variety of configurations to enable your company to offeroptions tailored to the needs of individual subscribers. Figure 2-3 illustrates the optionsavailable for the DCT 1000/1200:

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    Table 2-3 describes the function of each of the options shown in Figure 2-3:

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    A/B In

    Used in a dual cable system to receive both cables; verify the location of the A and Bconnectors on your particular A/B In module (they may be reversed)

    RF Bypass

    Enables the cable signal to bypass the DCT 1000/1200 and go directly to a TV or VCR; beforeinstalling an external RF Bypass module, verify that the DCT 1000/1200 does not have aninternal RF Bypass module

    Dual A/B-RF Bypass

    Used in a dual cable system; enables the cable signal on the current side (A or B) to go directlyto a TV or VCR

    STARFONE

    Used in a two-way addressable system to send Impulse Pay-Per-View (IPPV) information to theDAC 6000 or other controller through the subscribers telephone hookup

    STARVUE II

    Used in a two-way addressable system to send IPPV information to the DAC 6000 or othercontroller through the return system

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    The basic DCT 1000/1200 uses the XRC 100 remote control. If your system offers an optionalIPG, you may need a different remote control; refer to Appendix C, Prevue InteractiveProgram Guide, or Appendix D, StarSight Interactive Program Guide. To program theremote control before use, refer to its user guide for instructions.

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    Figure 2-4 illustrates the XRC 100:

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    Before using the remote control, you must install two AA (1.5 V) alkaline batteries. Batteryaccess is located on the back of the remote control.

    To install batteries in an XRC 100:

    Press and slide the battery compartment cover off.

    Place the batteries in the compartment; be careful to observe the correct polarity.

    Slide the battery compartment cover back into place.

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    This section provides step-by-step instructions for installing and cabling the DCT 1000/1200 inthe subscribers location. The cabling diagrams in this section include the followingconfigurations, both with and without the STARFONE and STARVUE II options:

    n Standard cabling

    n With A/B In module

    If you are adding a VCR or stereo components to the configuration, see Section 4, Adding aVCR or Stereo Component, for cabling suggestions.

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    To install the DCT 1000/1200:

    Locate the correct cabling diagram on the following pages that provide:

    Standard cabling diagrams

    A/B In module cabling diagrams

    RF Bypass module cabling diagrams

    Dual A/B-RF Bypass module cabling diagrams

    To connect the video, do one of the following:

    n For a conventional TV, use a 75-ohm coaxial cable with F-type connectors to connectthe TO TV/VCR connector directly to the input of the TV or through a matchingtransformer to the 300-ohm input of the TV.

    n For a monitor, use a cable with an RCA connector to connect the VIDEO connector to themonitor.

    Perform the basic operational check in this section after you install the DCT 1000/1200.

    Check the troubleshooting suggestions in this section if you have a problem with theoperational check.

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    Figure 3-1 illustrates a standard wiring configuration:

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    Figure 3-2 illustrates the wiring diagram for the DCT 1000/1200 when it has a telephonereturn modem:

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    Figure 3-3 illustrates the wiring diagram for the DCT 1000/1200 when it has an RF returnmodem:

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    $%,Q0RGXOH&DEOLQJ'LDJUDPV

    The A/B In module is commonly used in dual-cable systems. Figure 3-4 illustrates a standardconfiguration that uses an A/B In module:

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    $% ,Q PRGXOH Z L WKRXW D 339 PRGXOH

  • , Q V W D O O D W L R Q

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    Figure 3-5 illustrates a DCT 1000/1200 that is equipped with a STARFONE module:

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    $% ,Q PRGXOH Z L WK D 67$5)21( PRGXOH

    Figure 3-6 illustrates a DCT 1000/1200 with a STARVUE II module when the return is onCable A:

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  • , Q V W D O O D W L R Q

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    Figure 3-7 illustrates a DCT 1000/1200 with a STARVUE II module when the return is onCable B:

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    $% ,Q PRGXOH Z L WK D 67$598( , , PRGXOH DQG WKH UH WXUQ RQ &DE OH %

  • , Q V W D O O D W L R Q

    '&7 ,QVWD O OD W LRQ 0DQXDO

    'XDO$%5)%\SDVV0RGXOH&DEOLQJ'LDJUDPV

    The Dual A/B-RF Bypass module is commonly used in dual-cable systems. Figure 3-8illustrates a standard configuration that uses a Dual A/B-RF Bypass module:

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  • , Q V W D O O D W L R Q

    '&7 ,QVWD O OD W LRQ 0DQXDO

    Figure 3-9 illustrates a DCT 1000/1200 with a STARFONE module:

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  • , Q V W D O O D W L R Q

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    Figure 3-10 illustrates a DCT 1000/1200 with a STARVUE II module when the return is onCable A:

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  • , Q V W D O O D W L R Q

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    Figure 3-11 illustrates a DCT 1000/1200 with a STARVUE II module when the return is onCable B:

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  • , Q V W D O O D W L R Q

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    2SHUD W L RQD O &KHFN

    The operational check tests the communication link between the remote control and theDCT 1000/1200. Table 3-1 lists the features and the procedures to verify the DCT 1000/1200response to remote control commands:

    7DE OH

    2SHUDW LRQD O FKHFN

    )HDWXUH 7HVW LQJ 3URFHGXUH

    Power on Press POWER to turn on the DCT 1000/1200.

    Turn on the TV and tune it to the output channel of the DCT 1000/1200 (channel 3 or 4).

    Channel Selection Scan through the channels using the CHANNEL keys on the DCT 1000/1200 and the CHAN keys on theremote control.

    Tune to several channels by entering the channel number with the numeric keys on the remote control.

    Volume Control Use the TV volume control to adjust the sound volume to a moderate level.

    Press VOL on the remote control to increase the volume to its upper limit, lowest level, and to acomfortable level.

    Press MUTE to turn the sound completely off. Press MUTE again to restore the sound.

    If the DCT 1000/1200 does not operate properly, refer to Troubleshooting in this section.

    7URXEOHVKRRWLQJ

    Occasionally a DCT 1000/1200 can fail to operate as described. To correct problems:

    n Press and release operation keys one at a time, firmly and deliberately.

    n Aim the remote control directly at the DCT 1000/1200, not the TV or VCR. Be sure that noobstructions are between the remote control and the DCT 1000/1200.

    n Be certain that the TV set is tuned to the output channel of the DCT 1000/1200(channel 3 or 4).

    If the channels can be changed with the DCT 1000/1200 front-panel buttons but not with theremote control keys, the problem can be that the remote control battery is weak or theDCT 1000/1200 is not initialized correctly.

  • '&7 ,QVWD O OD W LRQ 0DQXDO

    6HFW LRQ

    $GG L QJ D 9&5 R U 6 W H U HR &RPSRQHQ W

    Depending on the options in the DCT 1000/1200 and the equipment attached to it, you can usenumerous methods to connect a VCR or stereo equipment. This section describes a few of thestandard configurations.

    6WDQGD UG 9&5 &DE O L QJ ' LDJ UDP

    Figure 4-1 illustrates the configuration which enables recording of the channel being viewed:

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    6WDQGDUG 9&5 FDE O LQJ

  • $ G G L Q J D 9 & 5 R U 6 W H U H R & R P S R Q H Q W

    '&7 ,QVWD O OD W LRQ 0DQXDO

    5) %\SDVV 6Z L W FK 9&5 &DE O L QJ ' LDJ UDPV

    Proper operation of the RF Bypass feature requires special configuration in the control systemand in the EPG settings.

    Figure 4-2 illustrates the cabling diagram that enables viewing an unscrambled analog channelon a TV while recording another channel through the DCT 1000/1200:

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    5) %\SDVV VZL WFK Z L WK 9&5

  • $ G G L Q J D 9 & 5 R U 6 W H U H R & R P S R Q H Q W

    '&7 ,QVWD O OD W LRQ 0DQXDO

    Figure 4-3 illustrates the cabling diagram that enables viewing an unscrambled analog channelon a TV while recording another channel through the DCT 1000/1200:

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    5) %\SDVV VZL WFK Z L WK 9&5 DQG 67$598( , , PRGXOH

  • $ G G L Q J D 9 & 5 R U 6 W H U H R & R P S R Q H Q W

    '&7 ,QVWD O OD W LRQ 0DQXDO

    &RPSRV L W H %DVHEDQG 9&5 &DE O L QJ ' LDJ UDP

    Figure 4-4 illustrates the baseband audio and video outputs of the DCT 1000/1200 which areavailable to connect to a VCR:

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    &RPSRV L WH 9&5 FDE O LQJ

    The VCR can be cabled to either a standard TV by an F-type connector or to a TV/monitor withaudio and video connectors.

  • $ G G L Q J D 9 & 5 R U 6 W H U H R & R P S R Q H Q W

    '&7 ,QVWD O OD W LRQ 0DQXDO

    6WH UHR 6 \ V WHP &DE O L QJ ' LDJ UDP

    Figure 4-5 illustrates how to connect auxiliary audio inputs on the DCT 1000/1200:

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    6WHUHR V\VWHPFDE O LQJ

    In this configuration, a subscribers CD player and VCR can be played through a stereoreceiver.

  • '&7 ,QVWD O OD W LRQ 0DQXDO

    6HFW LRQ

    $GG L QJ W KH , 5 % O D V W H U 2S W L RQ

    The IR Blaster controls the VCR from the DCT 1000/1200. It consists of a low-power infra-redtransmitter attached to a six-foot cord and a mounting bracket. The mounting bracket is a clearplastic holder that has a pad of adhesive tape that enables you to install the IR Blaster near theVCR IR receiver. A mini-pin connector at the end of the cord connects the IR Blaster to theDCT 1000/1200.

    Figure 5-1 illustrates the IR transmitter installed in the mounting bracket:

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    ,5 W UDQVPLW WHU LQVWD O OHG LQ PRXQW LQJ EUDFNHW

    Once installed, the IR Blaster is activated automatically through the interactive programguide. Individual VCR codes are broadcast through the out-of-band data channel and areupdated periodically as new codes are added.

    The procedure for installing the IR Blaster is described in the following paragraphs.

    /RFD W L QJ W KH ,5 5HFH L YH U RQ W KH 9&5

    The IR receiver area is not visible on some VCRs. If you cannot see the area, you can locate itusing the following procedure:

    Obtain a piece of opaque material, such as a 3- by 5-inch index card.

    Use the card to block off areas of the VCR where the IR receiver might be located. Try toturn the VCR on and off with the remote control pointed directly at it and close enough toreduce the possibility that the receiver will see IR reflections.

    Note the area where the VCR is unresponsive to the remote control. This region containsthe sensor and can be marked by loosely taping the index card to the area.

    Because the IR Blaster radiates in an area approximately 40 degrees wide, you do not need tobe precisely on target with the receiver. You may prefer to offset the location of the IR Blastertransmitter so that it is less likely to interfere with operation of the VCR remote control.

  • $ G G L Q J W K H , 5 % O D V W H U 2 S W L R Q

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    , Q V WD O O L QJ W KH ,5 % ODV WH U

    To install the IR Blaster:

    Fit the transmitter into the mounting bracket (refer to Figure 5-1).

    Plug the mini-pin connector into the LOW POWER IR jack on the rear panel of theDCT 1000/1200 rear panel:

    ) LJXUH

    ,5 % ODVWHU LQVWD O OHG

    Remove the adhesive tape cover from the mounting bracket.

    Position and press firmly to attach the mounting bracket to the IR receiver on the VCR. Becareful to route the wire so that it does not prevent loading tapes.

    &KHFN LQJ W KH , Q V WD O O D W L RQ

    After the IR Blaster is located near the receiver, the VCR can be controlled through theDCT 1000/1200. As a final check, operate the VCR using the remote control from variouspositions in the room. If the IR Blaster is obstructing the IR receiver on the VCR, move itslightly.

  • '&7 ,QVWD O OD W LRQ 0DQXDO

    $SSHQGL[ $

    6SHF L I L F D W L RQ V

    Input frequency 54 through 860 MHz (excluding data carrier frequency)

    HRC/IRC frequency assignments Downloadable

    Number of channels 136 carriers per cable, 1 or 2 cables

    Analog 1 channel per carrier

    Digital More than 1 channel per carrier, content dependent

    Dual A/B cable switching Optional A/B (field upgradeable)

    Input analog video level 0 dBmV through +15 dBmV

    Input analog sound level 17 dBmV through +2 dBmV

    Average digital input level 10 dBmV through +5 dBmV

    Data carrier QPSK-modulated carrier

    Frequency 75.250 MHz

    Bandwidth 1.5 MHz

    Level 10 dBmV through +5 dBmV

    Video s/n 49 dB @ 0 dBmV input level

    Output frequency accuracy 150 kHz

    Return loss

    Input 6 dB minimum

    Output 8 dB minimum

    Spurious output 57 dBc maximum, in band

    Cross-modulation distortion 56 dB (136 channels, each @ +15 dBmV)

    Composite second order distortion 57 dB (136 channels, each @ +15 dBmV)

    Second order distortion 60 dB (136 channels, each @ +15 dBmV)

    Composite triple beat distortion 57 dB (136 channels, each @ +15 dBmV)

    Set-top input beats (with all input signals) 25 dB (136 channels, each @ +15 dBmV)

    Hum modulation distortion 3 IRE

    Output level 10 through 15 dBmV

    Isolation (input/output) 70 dB minimum

    Differential phase 10 degrees (maximum)

    Scrambling method Gated sync suppression or dynamic gated sync suppression, videoinversion, audio privacy, and Hamlin compatibility

    Two-way systems compatibility With addition of STARFONE or STARVUE II

  • $ 6 S H F L I L F D W L R Q V

    '&7 ,QVWD O OD W LRQ 0DQXDO

    On-screen display (OSD)

    Screen size 352 x 480 pixels (configuration dependent)

    Message/barker capacity Up to 40 pages (configuration dependent)

    Mechanical security Standard: security screws, unichassis construction

    Operating environment range

    Temperature 0 through 40 C (32 through 104 F)

    Humidity 5 through 95% (noncondensing)

    ac voltage 105 through 125, 60 Hz

    Power dissipation 45 W at 115 Vac

    Surge protection Provided on power supply and RF ports

    Size 17.13 13.25 2.75 inches

    Weight 10 pounds

  • '&7 ,QVWD O OD W LRQ 0DQXDO

    $SSHQGL[ %

    ' LDJQRV W L F V

    This section describes the diagnostics designed to confirm proper installation of theDCT 1000/1200. They include checking error states and signal integrity, as well as provisionsto identify the DCT 1000/1200 on the network and to verify communications with the headend.The diagnostic information is displayed on the front-panel LEDs and the OSD.

    For diagnostics provided in this appendix:

    Because of hardware limitations, the out-of-band lock indicator is not accurate; it falselyindicates locked.

    Unless otherwise noted, all indicators are in decimal notation.

    Unless otherwise noted, all signal-level and quality indicators are based on a 0 to 100%scale.

    All screens are self-refreshing at a minimum rate of once every five seconds.

    All sample displays are illustrative; actual data will differ from the examples.

    $FFHVV LQJ ' LDJQRV W L F V

    To put the DCT 1000/1200 in the diagnostic mode:

    Install the DCT 1000/1200.

    Connect the DCT 1000/1200 to an ac outlet.

    Press POWER to turn on the DCT 1000/1200.

    Wait five seconds.

    Press POWER to turn off the DCT 1000/1200.

    Within two seconds, press SELECT. The DIAGNOSTICS main menu (Figure B-1) isdisplayed on the OSD and G is displayed on the front-panel LEDs. The DCT 1000/1200is now in diagnostic mode.

    Use the CHANNEL keys to select the desired diagnostic.

    Press CURSOR , SELECT, or ENTER to execute the selected diagnostic.

    To exit the diagnostic mode, press POWER. The DCT 1000/1200 exits the diagnostic modeand automatically becomes operational.

  • % ' L D J Q R V W L F V

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    'LDJQRVWLFV0DLQ0HQX

    Figure B-1 illustrates the DIAGNOSTICS main menu:

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    DIAGNOSTICS

    01 GENERAL STATUS

    02 OOB STATUS

    03 IN BAND STATUS

    04 IN BAND ERROR

    05 UNIT ADDRESS

    06 FIRMWARE VERSION

    07 CURR CHANNEL STAT

    08 RENEWABLE SECURITY

    09 UPSTREAM MODEM

    10 APP CODE MODULES

    11 MEMORY CONFIG

    12 KEYBOARD/LED

    Table B-1 provides a list of the keys and key functions for selecting diagnostics:

    7DE OH %

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    .H\ .H\ IXQFW LRQ ZKHQRQ WKH

    ',$*1267,&6PDLQ PHQX

    .H\ IXQFW LRQ ZKHQXVLQJ D

    GLDJQRVW LF

    CATV/POWER DCT 1000/1200 exits the diagnostic mode andenters OFF state

    DCT 1000/1200 exits the diagnostic mode andenters Off state

    CH/CUR +,CURSOR UP

    Moves the cursor down Displays the DIAGNOSTICS main menu

    CH/CUR - ,CURSOR DOWN

    Moves the cursor up Displays the DIAGNOSTICS main menu

    CURSOR RIGHT,CURSOR LEFT,SELECT,ENTER

    The DCT 1000/1200 executes the selecteddiagnostic

    Displays the DIAGNOSTICS main menu

    OTHER No function No function

  • ' L D J Q R V W L F V %

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    6XPPDU \ R I ' LDJQRV W L F V

    Table B-2 lists the LED and provides a description of each diagnostic. It also indicates whetherthe diagnostic provides information on the LED/OSD:

    7DE OH %

    'LDJQRVW LF

    /(' 'LDJQRVW LF /(' 26'

    d 01 General status of the DCT 1000/1200 X X

    d 02 QPSK out-of-band receiver status X X

    d 03 In-band receiver status X X

    d 04 In-band error count X X

    d 05 Unit address X X

    d 06 Firmware version X X

    d 07 Decryptor status X X

    d 08 Renewable security system X X

    d 09 Upstream modem status X X

    d 10 Application code modules X X

    d 11 Memory configuration X

    d 12 Keyboard and LED diagnostic X X

  • % ' L D J Q R V W L F V

    '&7 ,QVWD O OD W LRQ 0DQXDO

    G'&7*HQHUDO 6WDWXV

    This diagnostic indicates the general status of the DCT 1000/1200. Figure B-2 illustrates theLEDs, which alternate between the error code and the purchases count:

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    '&7 JHQHUD O V WDWXV - /('

    The purchases count is used by Customer Service Representatives (CSRs) to check returnedDCT 1000/1200 for uncollected purchases, which are used to close out a customers account.The largest error code takes priority.

    Figure B-3 illustrates the DCT 1000/1200 STATUS OSD, which displays the error code, a shortdescription of the error, the purchases count, and specific model information:

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    '&7 67$786 - 26'

    DCT 1000/1200 STATUS

    ERROR: E 00

    NO ERROR

    PURCHASES 10

    MODEL NUMBER:

    DCT 1134/1151/ACL

    TUNER: V860

  • ' L D J Q R V W L F V %

    '&7 ,QVWD O OD W LRQ 0DQXDO

    Table B-3 lists the error codes:

    7DE OH %

    (U URU FRGHV

    (UURU &RGH 26' &DXVH 5HPHG\

    E 00* NO ERROR Indicates normal condition afterinitialization

    Not applicable

    E 01* NOT CONNECTED DCT did not receive a connectmessage

    Send a connect messageRestore out-of-band signal

    E 02 throughE 07

    Not currently defined Not applicable

    E 08 POST ERROR Faulty RAM, ROM, EEPROM, orPOST failure (this is a hardwarefailure)

    Return DCT 1000/1200 forrepair

    E 09 NVRAMCORRUPTED

    Dead battery or memory has notbeen initialized; occurs if batteryfails to keep the RAM alive duringpower-down; causesDCT 1000/1200 to bedisconnected

    Return DCT 1000/1200 forrepair; requires factoryinitialization message

    E 10 Not currently defined Not applicable

    E 11 INVALID UNIT ADDRESS Invalid unit address Return DCT 1000/1200 forrepair; requires a unit creationmessage

    E 12 throughE 99

    Not currently defined Not applicable

    * E 00 and E 01 cannot be displayed while the DCT 1000/1200 is off. The other errors will display on the LEDs when the DCT 1000/1200 is off.

  • % ' L D J Q R V W L F V

    '&7 ,QVWD O OD W LRQ 0DQXDO

    G436.2XWRI%DQG5HFHLYHU 6WDWXV

    This diagnostic indicates the status of the out-of-band control channel. Figure B-4 illustratesthe out-of-band status LED display:

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    2XW R I EDQG V WDWXV - /('

    Figure B-5 illustrates the OOB DIAGNOSTIC OSD:

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    22%',$*1267,& - 26'

    OOB DIAGNOSTIC

    DATA *

    EMM DATA *

    CARRIER LOCK YES

    Table B-4 lists the LED and OSD indications of whether the out-of-band receiver is locked tothe carrier (this indicator can falsely indicate locked):

    7DE OH %

    /(' DQG 26' LQG LFDWRUV IR U RXW R I EDQG UHFH LYHU V WDWH

    /(' 26' 6WDWH

    L YES Carrier locked

    U NO Carrier unlocked

  • ' L D J Q R V W L F V %

    '&7 ,QVWD O OD W LRQ 0DQXDO

    'DWD$FW LY L W\ DQG(00'DWD $FW LY L W\ ,QGLFDWRUV - /('

    Two LEDs indicate that a message is present. The indicators are cleared when you enter thisdiagnostic and three seconds after receiving the last message. These indicators cover all packetprocessors regardless of which stream they are monitoring. The OSD indicates that data hasbeen received with an *.

    'DWD$FW LY L W\ ,QGLFDWRU - 26'

    The data activity indicator shows receipt of a message. This indicator covers all packetprocessors regardless of which stream they are monitoring.

    (00'DWD $FW LY L W\ ,QGLFDWRU - 26'

    Table B-5 lists how the EMM data activity indicator shows when the DCT 1000/1200 isreceiving a message on the EMM stream:

    7DE OH %

    2XW R I EDQG (00GDWD DFW L Y L W \ LQG LFDWRU - /(' DQG 26'

    /(' 26' 6WDWXV

    off Blank No data received

    on * Data received

    The DCT 1000/1200 can receive only six PIDs at one time. Data can be present on theout-of-band multiplex on PIDs that the DCT is not receiving.

    G,Q%DQG5HFHLYHU 6WDWXV

    The DCT 1000/1200 displays the in-band digital diagnostics for the last attempted channeltune. If no digital carrier is present, these diagnostics indicate that the carrier is not locked.

    Figure B-6 illustrates the in-band receiver digital status as shown on the LED:

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    'LJ L WD O V WDWXV - /('

  • % ' L D J Q R V W L F V

    '&7 ,QVWD O OD W LRQ 0DQXDO

    Figure B-7 illustrates the IN-BAND DIAGNOSTIC OSD:

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    ,1%$1'',$*1267,& - 26'

    IN-BAND DIAGNOSTIC

    DATA *

    EMM DATA *

    CARRIER LOCK YES

    PCR LOCK YES

    SNR 47 ssss

    AGC 23 ssss

    &DUU LHU /RFN - /('DQG26'

    This diagnostic indicates that the digital in-band receiver is locked to the carrier.

    Table B-6 lists the LED and OSD indications:

    7DE OH %

    ,Q EDQG FDU U LH U O RFN - /(' DQG 26'

    /(' 26' 6WDWXV

    L YES Carrier locked

    U NO Carrier unlocked

    A Analog Analog channel

    ,Q EDQG'DWD $FW LY L W\ ,QGLFDWRU - /('DQG26'

    The in-band data activity indicator lights when the DCT 1000/1200 is receiving a message. Theindicator is clear when you enter this diagnostic and three seconds after receiving the lastmessage. The indicator covers all packet processors regardless of which stream they aremonitoring.

    Table B-7 lists the LED and OSD indications:

    7DE OH %

    ,Q EDQG GDWD DFW L Y L W \

    /(' 26' 6WDWXV

    off blank No data received

    on * Data received

  • ' L D J Q R V W L F V %

    '&7 ,QVWD O OD W LRQ 0DQXDO

    (00'DWD $FW LY L W\ ,QGLFDWRU - /('DQG26'

    The EMM data activity indicator lights when the DCT 1000/1200 is receiving a message on theEMM stream. The indicator is clear when entering this diagnostic and three seconds afterreceiving the last message.

    Table B-8 lists the LED and OSD indications:

    7DE OH %

    (00GDWD DFW L Y L W \ LQG LFDWRU - /(' DQG 26'

    /(' 26' 6WDWXV

    off blank No data received

    on * Data received

    3&5/RFN - 26'2QO\

    The PCR lock indicates that the DCT 1000/1200 has a program-clock-reference lock with thecurrent digital datastream.

    6LJQDO 7R1RLVH 5DW LR 615 DQG$XWRPDWLF *DLQ &RQWURO $*& - 26'2QO\

    The SNR displayed on the OSD is a rough estimate of the carrier signal-to-noise ratio. TheSNR displayed is really a measure of the QAM cluster variance, which is proportional to thesignal-to-noise ratio.

    The AGC value roughly indicates the received signal level.

    Analog channels display DQDORJ for carrier lock. The SNR and AGC display a number for thenumeric value and blank for the ssss text.

    A blank display indicates that the digital section of the DCT is still in the initial state. If thisoccurs, check diagnostic d07.

    Table B-9 lists the SNR and AGC indicators for the OSD:

    7DE OH %

    615DQG $*& LQG LFDWRUV - 26' RQ O\

    9DOXHV IRU

    615DQG

    $*&VVVV

    0HDQLQJ

    GOOD Good value

    FAIR Marginal signal level - check the signal

    BAD Unusable signal

  • % ' L D J Q R V W L F V

    '&7 ,QVWD O OD W LRQ 0DQXDO

    G4$05HFHLYHU6WDWXV

    The error count represents the number of uncorrectable errors in the digital multiplex. TheQAM receiver must be locked to the signal before errors can be detected. A four-digit value of displayed on the LED indicates that there are no uncorrectable errors. The display showsthe short-term error count and is updated every five seconds. The maximum count is 9999.

    The long-term error count is a sum of the errors occurring over the last 24 hours ofDCT 1000/1200 operation. This data is maintained between channel changes and power cycles.This count is reset every 24 hours of DCT 1000/1200 operation. The maximum is 9999 counts.

    Figure B-8 shows the receiver status error count on the LEDs:

    ) LJXUH %

    ,Q EDQG UHFH LYHU V WDWXV H U URU FRXQW VKRU W WH UP/('V

    When there is no carrier lock, the LEDs display four dashes ( ---- ).

    Figure B-9 shows the receiver status error count on the IN-BAND RCVR STATUS OSD:

    ) LJXUH %

    ,1%$1'5&95 67$786 26'

    IN-BAND RCVR STATUS

    SHORT-TERM ERROR COUNT

    3456

    LONG TERM ERROR COUNT

    7890

    When there is no carrier lock, the error count displays four dashes (---- ).

  • ' L D J Q R V W L F V %

    '&7 ,QVWD O OD W LRQ 0DQXDO

    G8QLW $GGUHVV

    This diagnostic displays the 16-digit (40-bit) unit address of the DCT 1000/1200. It displays infive parts on the four-section LED. The address display stays on each section for five seconds.The location of the dash in each of the five displays is unique. Figure B-10 shows the LED forunit address 123-45678-90123-456:

    ) LJXUH %

    8QL W DGGUHVV /('

  • % ' L D J Q R V W L F V

    '&7 ,QVWD O OD W LRQ 0DQXDO

    On the unit address OSD, the unit, network, and TV PassCard (TvPC) addresses are in decimalform (13 address digits and three check digits). Figure B-11 illustrates the unit address on theDCT 1000/1200 UNIT ADDRESS OSD:

    ) LJXUH %

    '&7 81,7 $''5(66 26'

    DCT 1000/1200 UNIT ADDRESS:

    123-45678-90123-456

    Network Address:

    123-45678-90123-456

    TvPC:

    123-45678-90123-456

    Multicast 16 Address:

    255.255 255.255

    255.255 255.255

    nnnn

    255.255 255.255

    255.255 255.255

    The multicast 16-bit address is in TCP/IP decimal byte form.

    The value nnnn shown in Figure B-11 represents the following datastreams: DATA, VCN,POLL, NET, EMM, SCC, DWLD. The Multicast 16 address numbers change to display thevalues for each datastream.

  • ' L D J Q R V W L F V %

    '&7 ,QVWD O OD W LRQ 0DQXDO

    G)LUPZDUH9HUVLRQ

    This diagnostic displays the Dena firmware version. Figure B-12 illustrates that the LEDsalternate between displaying the firmware version number and the characters dEnA:

    ) LJXUH %

    'HQD I L UPZDUH YHUV LRQ /('V

    The Dena firmware version OSD displays the Dena firmware revision number, build date,CMLBK firmware version number, and TSODA firmware version number. Figure B-13illustrates the Dena firmware version on the FIRMWARE VERSION OSD:

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    FIRMWARE VERSION

    12.34

    May 14, 1997

    08:13:54

    TSODA t14

    CMLBK 0307

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    This diagnostic gives the instantaneous status of the last attempted channel tune on the in-band tuner. The status shows channel type, acquisition state, purchasable information, previewinformation, and parental control information. Figure B-14 illustrates the current channelstatus display on the LEDs:

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    The current channel status OSD has the following fields:

    The Type field indicates whether the current channel is analog or digital.

    n The Status field indicates the channel type.

    n The ddd Connected field indicates whether the DCT is connected or disconnected. If thevalue is connected, the program is viewable.

    n The Parental control field indicates whether the current channel is parentally controlled.

    n The Purchasable field indicates that the program can be purchased.

    n The Purchased field indicates that the program has been bought.

    The Preview field indicates that the program is in the free preview state.

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    Figure B-15 illustrates the current channel status display for analog channels on theCURRENT CHANNEL STATUS OSD:

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    CURRENT CHANNEL STATUS

    TYPE ANALOG

    STATUS ccccc

    ddd CONNECTED

    PARENT CONTROL YES

    385&+$6$%/(

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    Table B-10 lists the possible channel types:

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    A Analog Analog channel

    d Digital Digital channel

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    Table B-11 lists the acquisition states:

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    n Not connected

    I Initialized to acquire the program

    C Configured to acquire the program

    A Acquiring the program

    d Not authorized for the program

    S Authorized for analog program

    E Authorized for encrypted digital program

    U Unencrypted digital program

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    Table B-12 lists the purchase indicator:

    7DE OH %

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    off NO Channel is not purchasable at present

    on YES Channel is purchasable at present

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    Table B-13 lists the preview indicator:

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    off NO Channel is not in preview

    on YES Channel is in preview

  • % ' L D J Q R V W L F V

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    Table B-14 lists the current channel status OSD fields:

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    26'

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    aaa Analog - blank

    For digital only:

    n ENC - encrypted

    n UNE - unencrypted

    bb Current epoch authorization reason in thecurrent_epoch_auth_reason field. This is displayed in hex:01 missing working key epoch message02 missing event blackout message03 missing category rekey04 old category sequence in program, rekey message10 program bought11 program bought without taping12 subscribed with taping13 subscribed without taping14 - subscribed with taping purchasable15 IPPV with taping16 IPPV without taping20 bad seed checksum21 bad debit buffer checksum30 IPPV not enabled31 insufficient credit to purchase32 show count limit exceeded33 debit register will overflow34 no AFP records available36 maximum package cost exceeded37 no IPPV overlay in message40 not subscribed41 regional blackout42 event blackout

    ccccc INIT - Initialized stateCONFI - ConfiguredACQUI - Acquiring the programAUTH - Authorized for the programNot A - Not authorized for the program

    ddd blank - ConnectedNOT - Not connected

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    The renewable security system returns the current status of the TvPC. This includes whetherthe TvPC is required, the mode, status, and version.

    Figure B-17 illustrates the renewable security status LED:

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    Figure B-18 illustrates the renewable security status display on the RENEWABLE SECURITYOSD:

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    RENEWABLE SECURITY

    SYSTEM STATUS

    TvPC NOT REQUIRED

    CRYPTO: STAND ALONE

    STATUS: 00

    VERSION: 00

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    Table B-15 shows how the LED and OSD indicate whether further operation of the DCTrequires the TvPC:

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    n NOT REQUIRED TvPC not required

    Y IS REQUIRED TvPC is required

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    Table B-16 lists the current mode as displayed on the LED and the OSD:

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    A STAND ALONE Stand alone

    S SUPPORT Support

    n NOT MATED Not mated

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    Table B-17 shows the TvPC status as displayed on the LED and the OSD:

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    00 OK

    01 TvPC communication problem

    02 TvPC required

    03 Validator does not match between GK and TvPC

    04 Invalid unit key number

    05 Old TvPC unit address

    0a TvPC not mated

    0b TvPC/base module unit address mismatch

    0C New TvPC, but wrong version number

    0d TvPC unit address mismatch

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    These diagnostics display the appropriate set of STARFONE (telephone) or STARVUE II (RF)modem information based on the module installed in the DCT 1000/1200.

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    This diagnostic shows the status and operating parameters for the STARVUE II module.Figure B-19 illustrates the STARVUE II diagnostics LEDs:

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    Figure B-20 illustrates the STARVUE II DIAGNOSTICS OSD:

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    STARVUE II DIAGNOSTICS

    STATUS t

    FREQUENCY 9.0 MHz

    LEVEL 34

    IPPV DISABLED

    The Level field on the STARVUE II DIAGNOSTICS OSD indicates the approximate value ofthe power of the STARVUE II transmitter in dBmV. The accuracy of the power value on thediagnostic screen and the actual power of the STARVUE II module is 5 dBmV.

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    Table B-18 lists the STARVUE II transmitter status:

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    - Idle

    t Transmitting

    Table B-19 shows how the LED and OSD indicate the IPPV status:

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    on ENABLED IPPV enabled

    flashing UNSENT - ## The DCT 1000/1200 contains unsent IPPV transactions

    off DISABLED IPPV disabled

    The - ## is the number of unsent transactions.

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    This diagnostic shows the status and operating parameters for the STARFONE module.Figure B-21 illustrate the STARFONE LED diagnostics:

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    Figure B-22 illustrates the STARFONE DIAGNOSTICS OSD:

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    STARFONE DIAGNOSTICS

    STATUS t

    CARRIER *

    BAUD 300

    PARAMETERS NOT SET

    20 DIGIT PH#1 20 digit PH #1

    20 DIGIT PH#2 20 digit PH #2

    Table B-20 lists the STARFONE transmitter status:

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    h * On hook (* = hang-up code)

    t Test for line available

    d Dialing

    A Waiting for answer

    c r Communicating, receiving

    c t Communicating, transmitting

    c Communicating, idle

    r * Waiting for retry (* = hang-up code)

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    Table B-21 lists the STARFONE hang-up code:

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    Normal hang-up

    A Answer time-out

    r Phone ringing

    c Carrier loss

    L Line in use

    E Errors (data)

    U User line request

    P Parameters invalid

    t Data timeout

    C Communication protocol fault

    Table B-22 lists the IPPV status indicator:

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    on ENABLED IPPV enabled

    flashing UNSENT This DCT 1000/1200 contains unsent IPPV transactions

    off DISABLED IPPV disabled

    Table B-23 lists the STARFONE third-digit baud rate:

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    3 300 300 Baud

    Table B-24 lists the STARFONE fourth-digit telephone parameters:

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    NOT SET Telephone parameters not set

    P (flashing) NOT VALID Telephone parameters not valid

    P (solid) SET Telephone parameters OK

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    This diagnostic displays the currently downloaded code modules. This can be a multipagedisplay. Press SELECT to display additional pages. The LEDs show the downloaded status.Figure B-23 illustrates the application code module LEDs:

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    Figure B-24 illustrates the application code module APP. CODE MODULES OSD:

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    APP. CODE MODULES

    VC 456 appl_______

    MODULE VER STATUS

    DCT_ROM 01.00 DISABLD

    dct_plat 01.00 ENABLED

    appl_____ 2.00 DOWNLD

  • % ' L D J Q R V W L F V

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    Table B-25 lists the mode for the first LED that indicates the current status of the downloader:

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    I Idle - no download in progress

    C Connected to download PID - awaiting data

    d Download in progress

    The LED diagnostic indicates the current status of the downloader. The download datareceived indicator lights when data is received and stays lit for three seconds after the last datapacket is received. The download packet counter counts down toward zero, indicating theremaining packets of the current module to be received. This counter will initially be blank,and after segment zero is received it shows the remaining packets. The data received indicatormay be lit even if no additional packets are stored.

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    The memory-free value is the sum of all free memory. This free memory is not necessarily inone free block. Figure B-25 illustrates the MEMORY STATUS OSD:

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    MEMORY STATUS

    APPLICATION

    NVMEM 384 K

    DRAM 768 K

    PLATFORM

    ROM 512 K

    DRAM 1024 K

    DPRAM 256 K

    FLASH 512 K

    There is no LED for this diagnostic. The format of the OSD depends on the installed memorytypes.

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    This diagnostic is used to verify the functionality of the LEDs and front-panel push buttons.

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    This LED diagnostic indicates the currently pressed button. One segment on each row is litcorresponding to the front-panel key.

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    Figure B-26 illustrates the keyboard diagnostic OSD:

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    G < > V ^ I M S B - + P

    Each character is highlighted while the front panel key is held. You must enter an IR input toexit this diagnostic. Press any button on the remote control to display the main menu.

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    The DCT 1000/1200 supports the Prevue interactive program guide (IPG). If your cablecompany offers this service, this section will help you get the Prevue IPG up and running foryour subscriber. It also describes a few basic operations to help you introduce the subscriber tothe Prevue IPG.

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    Figure C-1 illustrates the XRC 200 remote control that is used when operating the Prevue IPGwith the DCT 1000/1200:

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    The XRC 200 may require programming before use; refer to its user guide for programminginstructions.

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    Before using the remote control, you must install two AA (1.5 V) alkaline batteries. Batteryaccess is located on the back of the remote control.

    To install batteries in an XRC 200 unit:

    Press on the battery compartment cover and slide it off.

    Place the batteries in the compartment, being careful to observe the correct polarity.

    Slide the battery compartment cover back into place.

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    When using the Prevue IPG:

    Use the directional arrows to navigate throughout the IPG.

    Any item in the IPG that is yellow is currently highlighted.

    To select a currently highlighted item, press OK.

    To return to the previous screen, press LAST.

    To return to watching television at any time, press EXIT.

    Typically, after pressing a key to enter a screen or mode, such as Menu, Info, Fav, or Help,pressing the same key again exits that screen or mode.

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    After the DCT 1000/1200 is installed, it takes approximately five to 15 minutes for the PrevueIPG to become functional and provide listings for the current hour. Inform the subscriber thatit takes approximately 60 minutes to receive the listing information for the next 36 hours. Thedownload time varies on different systems.

    To check the Prevue IPG status, press MENU on the remote control. If the Prevue IPG has notyet received sufficient data, the screen shown in Figure C-2 is displayed:

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    While the Notice screen is displayed, press MENU again; the SETUP screen shown in Figure C-3is displayed:

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    Highlight Digital Terminal and then press OK. The DIGITAL TERMINAL SETUP screenshown in Figure C-4 is displayed:

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  • 3 U H Y X H , Q W H U D F W L Y H 3 U R J U D P * X L G H &

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    Highlight the Review Configuration selection and then press the fi arrow key to display theCONFIGURATION screen shown in Figure C-5:

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    The number in the column to the right of the word Message should constantly change,indicating that the DCT 1000/1200 is successfully receiving data. If the number is notchanging, the DCT 1000/1200 is not functioning properly.

    After confirming that the Prevue IPG is functioning properly, press EXIT to return to televisionviewing.

  • & 3 U H Y X H , Q W H U D F W L Y H 3 U R J U D P * X L G H

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    After the Prevue IPG has received enough data to display the Navigator screen, you canconfigure the IPG to suit the subscribers needs.

    To configure the IPG and/or demonstrate some of the IPGs key features:

    Press MENU.

    Highlight Setup in the Viewer Services section of the Navigator and then press OK. TheSETUP screen illustrated in Figure C-6 is displayed:

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    Highlight Prevue Interactive and then press OK. The PREVUE INTERACTIVE SETUPscreen illustrated in Figure C-7 is displayed:

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    Highlight Flip Bar.

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    Press the fi arrow to turn the Flip bar on.

    Highlight Message Envelope.

    Press the fi arrow to turn the Message Indicator on.

    Press EXIT to return to television viewing.

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    Point out to the subscriber the following information about using the Prevue IPG. Remind thesubscriber to press HELP at any time to learn more about the screen that is currently displayed.

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    The Flip bar appears each time you change the channel, indicating which channel is tuned inand the name of the program currently on even during commercials. The Flip bar disappearsafter five seconds. To make the Flip bar appear or disappear on command, press OK.

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    You can press any of the four directional arrows while watching television to enter Browsemode. While in Browse, press the or fl arrows to see what is on other channels withoutleaving what you are watching.

    Press OK to tune to a channel seen by browsing. Press the fi and arrows to see what is onat other times. To watch something that comes on later, press OK to set a reminder. Press EXITto exit Browse mode.

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    You can press MENU to view the Navigator. Within the Prevue Interactive section, you will seesix different ways that program listings are organized: Time, Channel, Title, Movies, Sports,and Children. To access a listing menu, highlight it and then press OK.

    Within each menu, you can:

    Highlight a program that is on now, press OK, and tune to it

    Highlight a program that is on later, press OK, and set a reminder for it

    Highlight a PPV program, press OK, and purchase it

    Highlight a program, press LOCK, and lock it (locking restricts viewing)

    Press EXIT at any time to return to watching television

  • & 3 U H Y X H , Q W H U D F W L Y H 3 U R J U D P * X L G H

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    To order a PPV program:

    Highlight the program title from within the PPV menu or from any of the listing menusand then press OK. You can also purchase a PPV program by flipping or browsing to thechannel.

    Highlight the desired start time and then press OK.

    Highlight Confirm (or enter the four-digit purchase code if you have one set) and thenpress OK.

    Reminders are automatically set for PPV programs.

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    A yellow envelope in the upper-right-hand corner of the screen indicates that there is amessage. To read the message:

    Highlight Messages IN the Viewer Services section of the Navigator and then press OK.

    Highlight the message and then press OK.

    After reading the message, highlight Keep or Delete and then press OK.

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    Parental control enables you to restrict viewing of certain programs based on its MPAA rating,the channel it is on, or its title. To set a parental control lock:

    Highlight Parental Control in the Viewer Services section of the Navigator and then pressOK. You can also press LOCK while watching a program or while highlighting a programname in any of the listing menus.

    Enter the four-digit lockout code and then press OK.

    To set a lock, highlight the desired rating, channel, or title, and then press OK.

    To remove a lock, highlight the locked criteria and then press OK.

    When you are finished, press EXIT.

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    To set favorite channels:

    Highlight Favorites in the Viewer Services section of the Navigator and then press OK.

    Highlight By Number to organize the list of channels numerically or By Name to organizethem alphabetically.

    Highlight a channel and then press FAV to include/exclude it in the favorite channel list.

    While watching television, press FAV to turn Favorite Channel mode on. Now you will flipthrough only the channels designated as favorites and see only your favorite channels inthe listing menus. To turn Favorite Channel mode off and see all channels, press FAV again.

  • 3 U H Y X H , Q W H U D F W L Y H 3 U R J U D P * X L G H &

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    Press HELP on the remote control to display helpful information pertaining to the portion of theIPG currently in use. To exit Help, press HELP again.

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    The DCT 1000/1200 supports the StarSight IPG. If your company offers this service, thissection helps you get the StarSight features up and running for the subscriber. It also describesa few basic features to help you introduce the subscriber to the StarSight IPG.

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    To operate the StarSight IPG, the DCT 1000/1200 uses the XRC 110 remote control illustratedin Figure D-1:

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    A VCR is required for recording.StarSight features licensed under one or more of the following U.S. patents: 4,706,121; 5,151,789; 5,335,277; 5,353,121; 5,479,266; and5,479,268;. Use rights reserved.StarSight is not in any way liable for the accuracy of the program schedule information provided by the StarSight system. In no event shallStarSight Telecast Inc. be liable for any amounts representing loss of profits, loss of business, or indirect, special, or consequentialdamages in connection with the provision or use of any information, equipment, or service relating to the StarSight system.

    The XRC 110 may require programming before use; refer to its user guide for programminginstructions.

  • ' 6 W D U 6 L J K W , Q W H U D F W L Y H 3 U R J U D P * X L G H

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    Before using the remote control, you or must install two AA (1.5 V) alkaline batteries. Batteryaccess is located on the back of the remote control.

    To install batteries in an XRC 110:

    Press and slide the battery compartment cover off.

    Place the batteries in the compartment; be careful to observe the correct polarity.

    Slide the battery compartment cover back into place.

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    The following checklist can be used to show subscribers which StarSight features apply to theirsystem. A checkmark indicates a standard feature. A box indicates an optional feature. Checkthe boxes that apply to your subscribers system.

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    4 Grid Guide List programs by channel

    Display two half hours of information

    Display ______ days of information

    4 IPPV Purchasing Select program titles from guides and complete purchase

    Password protected purchases

    List purchased events

    4 Parental Control Use passwords to limit TV viewing by time, channel, rating and content; limit TVpurchasing by cost

    4 Schedule Auto Tune Schedule TV to automatically tune to programs when they begin

    o Theme Guide Provides an extensive list of over 100 search categories

    o ThemeSubcategories

    Specify search (for example, sports to football)

    Enable subscriber to sort by time, channel, or alphabetical order

    o Channel Guide Lists all programs on one channel

    o Grazing Titles Display program information pop-up window as subscriber changes channels

    o Browsing Titles Displays program information pop-up window for other channels without leavingchannel currently being watched

    o Recording Enables one-button VCR programming

    Enables current and future recording (once, daily, weekly) with recording log

  • 6 W D U 6 L J K W , Q W H U D F W L Y H 3 U R J U D P * X L G H '

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    o Favorite Channels Enable subscriber to select favorite channels; pressing the FAV button on theremote control cycles through the list

    o Select/DeselectChannels

    Enable subscriber to select channels to remove from the IPG

    o Change ChannelOrder

    Enable subscriber to change the order in which the channels appear on the IPG

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    After the DCT 1000/1200 has been successfully installed, StarSight automatically collectsprogram information for approximately 10 minutes.

    After StarSight has collected the program information, perform the tasks listed in the followingfour subsections. The subscriber should be present when you perform these tasks so you candemonstrate how to customize the guide to suit his or her needs.

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    The subscriber receives StarSight program information daily. The DCT 1000/1200 was set atthe factory to collect program information between 4:00 AM and 4:30 AM. It is a good idea toselect a time when the subscriber is seldom watching TV. To select an alternative time periodto collect information:

    Press MENU to display the Main Menu.

    Highlight Set Up the Box and then press SELECT.

    Highlight Set Up Data Collection and then press SELECT.

    Press or fi to choose the data collection time.

    Press EXIT twice to resume watching TV.

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    You can control where the StarSight IPG is displayed on the TV screen. To adjust the displayposition:

    Press MENU to display the Main Menu.

    Highlight Control TV Viewing and then press SELECT to display the list of options.

    Highlight Adjust Display Position and then press SELECT to display the control screen.

    Press fl , , , or fi , to adjust the position of the IPG.

    When the subscriber is satisfied with the IPG position, press EXIT twice to resumewatching TV.

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    To see video while using a guide or menu:

    Press MENU to display the Main Menu.

    Highlight Control TV Viewing and then press SELECT to display the list of options.

    Highlight Set Menus Over Video and then press SELECT to display the control screen.

    Press fl or to select the desired option.

    Press EXIT twice to resume watching TV.

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    StarSight can record current and be set to record future programs on the VCR. To set up theVCR:

    Plug in the VCR but leave it turned off.

    Turn on the DCT 1000/1200.

    Turn on the TV.

    Using the number pad on the TV remote control, tune the TV to the channel (usuallychannel 3 or 4) that enables you to watch cable TV.

    Press MENU on your XRC 110 remote control to display the Main Menu.

    Highlight Set Up the Box and then press SELECT.

    Highlight Set Up VCR and then press SELECT.

    Insert a blank videotape in the VCR, be sure that the VCR is turned off, and then pressSELECT.

    Highlight the VCR brand from the VCR list and then press SELECT. To find the correct VCRcode, StarSight tries to turn the VCR on and off, tune the VCR to another channel and backagain, and start and stop a VCR recording.

    Press SELECT to start the tests. Follow the instructions at the bottom of the screen.

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    When using the StarSight IPG:

    Use , fl, , fi to navigate through the IPG.

    When an item in the IPG is yellow, it is highlighted.

    To choose a currently highlighted item, press SELECT.

    The Pay-Per-View channel icon color is green.

    All functions are controlled with the remote control in Cable mode. Be sure that the CABLEkey light on the remote control blinks when you press keys; the TV, VCR, and AUX key lightsshould not blink.

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    Point out to the subscriber the following information about using StarSight IPG. Remind thesubscriber to refer to the StarSight Reference Manual or the StarSight Quick Reference Card.

    Features marked with an asterisk (*) are cable-operator-configurable features.

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    The Grazing Title pop-up window appears automatically each time you change the channel andis closed after five seconds. For additional information about the program, press INFO while thepop-up window is displayed. To make the pop-up window close, press INFO again.

    To stop program information pop-up windows from displaying when you change channels:

    Press MENU to display the Main Menu.

    Highlight Control TV Viewing and then press SELECT to display the list of options.

    Highlight Channel Information Pop-up and press SELECT to display the control screen.

    Press fl or to select the desired option.

    Press EXIT twice to resume watching TV.

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    To browse through program titles:

    Press or fl to see what is on other channels without leaving the program that you arewatching. The current program continues on-screen, but a pop-up window is displayed thatshows the title of the program on the next or previous channel.

    Press SELECT to tune to the program described in the pop-up window.

    For additional information about the program, press INFO while the pop-up window isdisplayed.

    To close the pop-up window, press INFO again.

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    The subscriber can create a password to restrict TV viewing by channel, rating and content, ortime period. The subscriber can also create a password to set spending limits for PPVprograms. To set up a password:

    Press MENU to display the Main Menu.

    Highlight Parental Control and then press SELECT.

    Highlight Set Up Passwords and then press SELECT.

    Highlight Create Parental Password or Create Purchase Password and then press SELECT.

    Enter the new password on the Create Parental/Purchase Password screen and then pressSELECT.

    Enter the password again. (If you make a mistake while entering the password, pressCANCEL.)

    Press SELECT and then press EXIT to continue watching TV.

    The subscriber can now use the password to set up parental locks. If the subscriber forgets thepassword, he or she can call customer service to have the DCT 1000/1200 cleared.

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    The subscriber can set an IPPV spending limit. To set a limit:

    Press MENU to display the Main Menu.

    Highlight Parental Control and then press SELECT.

    Highlight Set Spending Limit and then press SELECT.

    If you have set a purchase password, enter the password and then press SELECT. If youhave not set a purchase password, a Set Up Passwords pop-up window is displayed. PressSELECT to create a password and then follow the on-screen instructions.

    Press fi to enter an IPPV spending limit. Each time that you press the right arrow, onedollar is added to the limit. To reduce the dollar amount, press . To clear the limit, pressCANCEL.

    Press EXIT to continue watching TV.

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    To order a PPV program:

    Highlight the program that you want to purchase from one of the StarSight IPGs and thenpress SELECT.

    Press SELECT to purchase the program. If the program is on and it is past thepurchasability window, you cannot purchase the program.

    Press SELECT again to confirm the purchase.

    The subscriber can purchase PPV programs ahead of time using the StarSight IPG. If an IPPVspending limit has been set, a password is not required until the limit is reached.

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    In each IPG:

    Press INFO to learn more about a program.

    Press SELECT to tune to any program that is highlighted.

    Press and hold down SELECT for a short time to display a menu of other options.

    Press REC to record a program that is highlighted.

    Press PAGE or PAGE fl to display more channel listings.

    Press DAY or DAYfi to display different days for the same time.

    Press EXIT to resume watching TV.

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    To list programs on all channels:

    Press GUIDE.

    Press , fl , , fi to move the highlight bar around in the grid. Figure D-2 illustrates thegrid:

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    To move directly to another time block, press the hour number on the remote numberkeypad and then press the or fi arrow. (For example, press 10 and then fi to see what ison at 10:00.)

    Press INFO to display an information pop-up window about the program that is highlighted.

    Press EXIT to resume watching TV.

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    To list all programs on one channel:

    Press GUIDE to display the grid.

    Press or fl to highlight the selected channel.

    Press GUIDE to display the channel guide. Figure D-3 illustrates the channel guide:

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    Press PAGE or PAGE fl to view more programs on the same channel.

    Press CH or CHfl to display the channel guide for other channels.

    Press EXIT to resume watching TV.

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    To list all programs in a category:

    Press THEME to display the SEARCH BY THEME menu. Figure D-4 illustrates theSEARCH BY THEME menu:

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    Press or fl to highlight a theme.

    Press SELECT to display the categories for that theme.

    Press or fl to highlight a category.

    Press SELECT to display the programs for the category.

    Press or fl to display additional program listings.

    Press or fi to so