“Innovation in Cyberspace”

Challenge and Opportunity!

Don Gulliksen - JTSi 23 Sep 2008

Today’s realities

• fuel costs• time to market• airline cutbacks• real estate costs• traffic congestion• product complexity• multi-cultural workforce• distributed intellectual capital

“As Stephen Hawking says, this century is the century of complexity, and complexity and its associated technologies and theories… will revolutionize the way science is done”

Ian Wilkinson of the University of New South Wales in Sydney, Australia

Revolutionizing the way science is done…

note: internal R&D ranks 4th as a source of new ideas and innovation

Revolution in small businesses…

Revolution in small businesses…

The Techcrunch Web Tablet ProjectNik Cubrilovic | July 21, 2008 at 1:43 PM PDT Today at Techcrunch we announced that we are building or own web tablet hardware device. This all stems back from a conversation a few weeks ago when we were discussing the ultimate web browsing/cloud computing client hardware. The iPhone is nice but too small, and most laptops are over-powered for the task. With applications on the web most of us just need a web browser most of the time, so the ideal device would be a light-weight small tablet running nothing more than Firefox on a decent screen and with a WiFi connection.

Once the stack comes together and we can set the hardware spec in stone, we will do a small manufacturing run and ship some devices out to developers so that we can work on specifics. Once that is done there will be a larger manufacturing run with hopefully a retail price of $300 or less. If you are excited about this as we are, please get in touch.

The software development aspects of the project will be managed here from TCIT. Our goal is open source from top to bottom (including the full design, eventually). Leave a comment and we will get in touch with you and send you an account on the project management system we will be setting up (I am also nik at techcrunch on email which might be easier than flooding comments). It would be interesting to hear general feedback and ideas - we really want to open this up to everybody.

Revolution in small businesses…

Revolution in big business…

Revolution in big business…

Since 2001, IBM has used jams to involve its more than 300,000 employees around the world in far-reaching exploration and problem-solving. ValuesJam in 2003 gave IBM's workforce the opportunity to redefine the core IBM values for the first time in nearly 100 years. During IBM's 2006 Innovation JamTM - the largest IBM online brainstorming session ever held - IBM brought together more than 150,000 people from 104 countries and 67 companies. As a result, 10 new IBM businesses were launched with seed investment totaling $100 million.

Jams are not restricted to business. Their methods, tools and technology can also be applied to social issues. In 2005, over three days, the Government of Canada, UN-HABITAT and IBM hosted Habitat Jam. Tens of thousands of participants - from urban specialists, to government leaders, to residents from cities around the world - discussed issues of urban sustainability. Their ideas shaped the agenda for the UN World Urban Forum, held in June 2006. People from 158 countries registered for the jam and shared their ideas for action to improve the environment, health, safety and quality of life in the world's burgeoning cities.

The Revolution is rapidly expanding!

Are we ready?

Have you looked in your toolbox lately?

The business networking toolbox

• telephone• email• web conference• video conference• meetings• conferences• restaurants• etc…

The social networking toolbox

• texting• blogs• twitter• facebook• myspace• youtube• secondlife• gaming• etc…

The gap…

Figuring out the gaps – the research…

• for social & business tools, analysis of

– type of data exchanged in each tool

– frequency of data exchanged for each tool

– effectiveness of data exchanged for each tool

– skills required to exchange data for each tool

• identification of shortfalls for each tool

• recommendations on how to eliminate the gaps

Training out the gap – our responsibility…

• student transition from social networks to business networks– how to run a meeting– how to read another person’s body language– how to effectively use a telephone in a business environment– the do’s and don’ts of corporate email

• employee transition from business networks to social networks– how to use social networking tools to your advantage– the etiquette expected in the use of each tool– the security risks of using these tools

• the right mix of social and business networks– how often / when are face-to-face meetings appropriate?– what are the effects of each on a co-located workforce?– what are the effects of each on a dispersed workforce?

We’ve touched this topic already…

• Roundtable Meeting Takeaways November 17, 2003

– “Workplace Transformation for the Knowledge Economy”

• Roundtable Meeting Takeaways April 20, 2004

– “Sustaining Innovation While Outsourcing Technology Development”

• Roundtable Meeting Takeaways July 22, 2008

– “The Challenge of Change in Pursuit of Innovation”

• SATM WINTER 2005 ISSUE 1 VOLUME 9

– Competing in the Knowledge Economy: The Network-Centric Firm

• Joseph Roitz and Braden Allenby

– Managing Outsourcing Strategies to Ensure Sustainable Innovation Performance

• Karen Sobel Lojeski

Potential HSATM topic areas

• the reality of open innovation in a flat world

– can teams thrive in this environment?

– what is the effect of time zones?

– what is the effect of differing cultures?

• what business / social tools are best at bridging

– geography

– time zones

– cultures

– generations

Potential HSATM topic areas

• how the flat world affects corporate structure– marketing– engineering– manufacturing

• how the flat world affects our work environment– innovation– risk management– project management– supervision– teamwork

Potential HSATM topic areas

• how the challenges of a flat world are different for– small projects (hand tool)

– large projects (automobile)

– systems of systems (networked battlefield)

• what are the challenges to deploying social / business nets– security of intellectual property

– security of operational networks

– corporate culture and hierarchy

– skills of legacy employees

– expectations of new young employees

Think about this challenge…

• SmartPhones

– access anytime

– access everywhere

– access to everything

– why use corporate• telephones?

• computers?

• networks?

– everyone will have one…

Dilemma: Control the technology or train the employee?

Parting thought…

• Ponder the emerging generation gap:

information

knowledge

“Are we ready?”