No matter what type of logistics service

provider your company is, be it brokerage,

3/PL, 4/PL or freight forwarder, your success

is based on how well you service your customers. You

stake your reputation on knowing what to expect from

your carrier network and when to expect it. By choosing

the wrong carrier, you are placing both your customers

and customer’s freight at risk.

SHIPS Logistics Management solution provides the

carrier performance information you need to make good

business decisions. Many dispatching and accounting

systems provide data concerning carrier’s rates,

documents on file and expiration dates. But, with SHIPS

Logistics Management, information about carrier’s

responsiveness to the return of rate confirmations,

timeliness of POD returns, insurance caps, missing billing

documents, late loads and damage claims are all

tracked, managed and accessible. And, because these

documents are all managed electronically, you are not

producing the piles of paper you’ve come to expect.

Your Business... Your Reputation.

Business Process Software for the Transportation Industry

by EBE

Logistics ManagementSolution

To learn more on how you can manage yourpaperwork more efficiently, streamline youroperations and keep your customers andcarriers satisfied, call us at 1-800-447-0612or visit us at www.ebeships.com

“EBE’s Logistics Management solution has proved extremelyvaluable for Packard Logistics. The Carrier Management workflowprocess has automated the tasks that were once performed by ourstaff and eliminated the paper filing of carrier documents. Wehave increased our transaction volume by over 100 percent andreduced the number of staff supporting these processes. And, thecompelling ROI speaks for itself!”-- Christopher Checca

Infrastructure EngineerPackard LogisticsEBE Technologies

With more than 300 customers

and 35 years of experience,

EBE has emerged as the clear

market leader in enterprise business process

management solutions for the transportation

industry. We are dedicated to helping

transportation companies of any size or

industry segment improve operational

efficiencies, enhance customer satisfaction

and increase profitability by delivering

innovative business information systems.

Leaders in the Business of Process Management Solutions

EBE Technologies 4430 Kennedy DriveEast Moline, Illinois 61244800.447.0612Fax: 309.792.5557sales@ebeships.comwww.ebeships.com

Gaining operational efficiencies and keeping your

customers happy can often be a balancing act.

SHIPS Logistics Management allows you to

accomplish this without jeopardizing either. Now you can

become more efficient in a paperless environment, streamline

and automate your routine tasks AND improve your carrier

selection capabilities.

SHIPS Logistics Management utilizes paperless processes

in the management of carriers’ regulatory documents, rate

confirmation transactions, performance reports, FMCSA

rating, carrier settlement and billing processes. Storing and

indexing the electronic images of these documents allows the

system to monitor and trigger workflows that track the return of

documents, identify missing documents and check for claims

and late deliveries.

Because SHIPS Logistics Management solution integrates

with your existing dispatch and accounting systems, it has

access to the business rules that manage the workflows, data

updates, alerts and reporting functions within the Logistics

Management application. With the defined rules set in place,

the workflows automatically handle the management of

routine tasks, freeing up staff to now only manage the

exceptions. You can now be assured of placing your

customers’ freight in good hands and not waste time on

assigning loads to carriers that are out of compliance or not

good business partners.

And, with SHIPS Logistics Management solution, we

haven’t forgotten about the importance of the shipper- your

customer. The more you know about their demands and

preferences, the better you can service them. That’s why the

system provides the ability to gather, store and access shipper

information. If a carrier approaches you requesting freight,

you can quickly and easily retrieve shipper information to

identify possible options. Not only will you increase your

revenue potential, but you will build stronger relationships

between you, your shippers and your carrier network.

Paperless, Integrated Workflow Solution Keeps You in the Know and Your Customers Satisfied.

Leaders in the Business of Process Management Solutions

Success StoryPackard Logistics, Inc.

Packard Logistics Inc. is a full service logistics company servicing a

nation-wide network of shippers. The company prides itself on superior

service with safe, on-time delivery. For the past three years, Packard Logistics

has grown rapidly, increasing its transaction volume by over 100 percent.

Challenge

While experiencing accelerated growth, Packard Logistics found itselfchallenged to keep up with the documentation and information necessary tosupport its customer base and manage its national carrier network. With somuch additional business came a deluge of paperwork.

Solution

Packard Logistics implemented the SHIPS Logistics Management solutionto track and manage carrier information and documentation. The companyextended the value of the software by integrating it with SHIP’s billing andsettlement workflows and Packard’s existing dispatch and accountingsystems. All of these applications are supported by EBE’s imaging solutionwhich scans, indexes and forwards the documents to the appropriateworkflow queue.

Results

Since implementing SHIPS Logistics Management workflows, PackardLogistics has more control over the management of carrier information andhas been able to reduce the number of staff supporting the process.

Because Logistics Management workflows automate the manual routinetasks, the staff now only monitors and responds to the exceptions, resulting insignificant productivity and service improvements for its customers andcarriers. Staff is alerted when there is missing paperwork or when a carrier’sregulatory documents need to be updated. If a carrier’s documents haveexpired, the workflow will automatically prohibit that carrier from beingdispatched until the documents are renewed.

All documents and activities are time and date stamped so Packard cantrack and monitor statistics of its carriers’ performance. Carriers are nowrated based on factors such as responsiveness in returning rateconfirmations, claims and FMCSA standards. This provides Packard with ahigh degree of confidence when assigning a carrier to deliver its customers’ freight.

logistics_management.qxp 11/3/2007 7:48 PM Page 1

No matter what type of logistics service

provider your company is, be it brokerage,

3/PL, 4/PL or freight forwarder, your success

is based on how well you service your customers. You

stake your reputation on knowing what to expect from

your carrier network and when to expect it. By choosing

the wrong carrier, you are placing both your customers

and customer’s freight at risk.

SHIPS Logistics Management solution provides the

carrier performance information you need to make good

business decisions. Many dispatching and accounting

systems provide data concerning carrier’s rates,

documents on file and expiration dates. But, with SHIPS

Logistics Management, information about carrier’s

responsiveness to the return of rate confirmations,

timeliness of POD returns, insurance caps, missing billing

documents, late loads and damage claims are all

tracked, managed and accessible. And, because these

documents are all managed electronically, you are not

producing the piles of paper you’ve come to expect.

Your Business... Your Reputation.

Business Process Software for the Transportation Industry

by EBE

Logistics ManagementSolution

To learn more on how you can manage yourpaperwork more efficiently, streamline youroperations and keep your customers andcarriers satisfied, call us at 1-800-447-0612or visit us at www.ebeships.com

“EBE’s Logistics Management solution has proved extremelyvaluable for Packard Logistics. The Carrier Management workflowprocess has automated the tasks that were once performed by ourstaff and eliminated the paper filing of carrier documents. Wehave increased our transaction volume by over 100 percent andreduced the number of staff supporting these processes. And, thecompelling ROI speaks for itself!”-- Christopher Checca

Infrastructure EngineerPackard LogisticsEBE Technologies

With more than 300 customers

and 35 years of experience,

EBE has emerged as the clear

market leader in enterprise business process

management solutions for the transportation

industry. We are dedicated to helping

transportation companies of any size or

industry segment improve operational

efficiencies, enhance customer satisfaction

and increase profitability by delivering

innovative business information systems.

Leaders in the Business of Process Management Solutions

EBE Technologies 4430 Kennedy DriveEast Moline, Illinois 61244800.447.0612Fax: 309.792.5557sales@ebeships.comwww.ebeships.com

Gaining operational efficiencies and keeping your

customers happy can often be a balancing act.

SHIPS Logistics Management allows you to

accomplish this without jeopardizing either. Now you can

become more efficient in a paperless environment, streamline

and automate your routine tasks AND improve your carrier

selection capabilities.

SHIPS Logistics Management utilizes paperless processes

in the management of carriers’ regulatory documents, rate

confirmation transactions, performance reports, FMCSA

rating, carrier settlement and billing processes. Storing and

indexing the electronic images of these documents allows the

system to monitor and trigger workflows that track the return of

documents, identify missing documents and check for claims

and late deliveries.

Because SHIPS Logistics Management solution integrates

with your existing dispatch and accounting systems, it has

access to the business rules that manage the workflows, data

updates, alerts and reporting functions within the Logistics

Management application. With the defined rules set in place,

the workflows automatically handle the management of

routine tasks, freeing up staff to now only manage the

exceptions. You can now be assured of placing your

customers’ freight in good hands and not waste time on

assigning loads to carriers that are out of compliance or not

good business partners.

And, with SHIPS Logistics Management solution, we

haven’t forgotten about the importance of the shipper- your

customer. The more you know about their demands and

preferences, the better you can service them. That’s why the

system provides the ability to gather, store and access shipper

information. If a carrier approaches you requesting freight,

you can quickly and easily retrieve shipper information to

identify possible options. Not only will you increase your

revenue potential, but you will build stronger relationships

between you, your shippers and your carrier network.

Paperless, Integrated Workflow Solution Keeps You in the Know and Your Customers Satisfied.

Leaders in the Business of Process Management Solutions

Success StoryPackard Logistics, Inc.

Packard Logistics Inc. is a full service logistics company servicing a

nation-wide network of shippers. The company prides itself on superior

service with safe, on-time delivery. For the past three years, Packard Logistics

has grown rapidly, increasing its transaction volume by over 100 percent.

Challenge

While experiencing accelerated growth, Packard Logistics found itselfchallenged to keep up with the documentation and information necessary tosupport its customer base and manage its national carrier network. With somuch additional business came a deluge of paperwork.

Solution

Packard Logistics implemented the SHIPS Logistics Management solutionto track and manage carrier information and documentation. The companyextended the value of the software by integrating it with SHIP’s billing andsettlement workflows and Packard’s existing dispatch and accountingsystems. All of these applications are supported by EBE’s imaging solutionwhich scans, indexes and forwards the documents to the appropriateworkflow queue.

Results

Since implementing SHIPS Logistics Management workflows, PackardLogistics has more control over the management of carrier information andhas been able to reduce the number of staff supporting the process.

Because Logistics Management workflows automate the manual routinetasks, the staff now only monitors and responds to the exceptions, resulting insignificant productivity and service improvements for its customers andcarriers. Staff is alerted when there is missing paperwork or when a carrier’sregulatory documents need to be updated. If a carrier’s documents haveexpired, the workflow will automatically prohibit that carrier from beingdispatched until the documents are renewed.

All documents and activities are time and date stamped so Packard cantrack and monitor statistics of its carriers’ performance. Carriers are nowrated based on factors such as responsiveness in returning rateconfirmations, claims and FMCSA standards. This provides Packard with ahigh degree of confidence when assigning a carrier to deliver its customers’ freight.

logistics_management.qxp 11/3/2007 7:48 PM Page 1

Delivery Documents

RegulatoryDocuments

TMS

Dispatch &Accounting

SHIPSLogistics Management

ProcessManager

RateConfirmations

SHIPS Logistics Management workflows manage all of

your carrier and shipper information paperlessly.

Through automated alerts and robust reporting

capabilities, your company is provided end to end visibility

of all company transaction activity and carrier status. This

comprehensive solution streamlines and manages all of the

information and documents associated with your shipper

and carrier network including:

• Regulatory Documents• Rate Confirmation Contracts• Delivery Documents

Scan

Go with the flow.SHIPS Logistics Management solution manages theabundance of paperwork associated with the Logisticsenvironment. Once documents are entered into the system,via scanner, fax, internet or email, the Process Manageranalyzes and triggers workflows to ensure carrier performanceand compliance stanards are met.

End to End Visibility,Accountability and Confidence End to End Visibility,Accountability and Confidence End to End Visibility,Accountability and Confidence

Fax Internet Email

logistics_management.qxp 11/4/2007 8:37 AM Page 2

Managing the regulatory documents necessary to

ensure that your carriers meet appropriate guidelines,

have up-to-date licenses and required permits is

typically very labor intensive. SHIPS Logistics Management workflows

eliminate the need for this manual process and streamline the

activities associated with maintaining a viable carrier network.

Input and maintain.

Regulatory documents such as ICC Permits, Carrier/Broker

Contracts, Tax Documents, Authorities, Credit References and

Certificates of Insurance are scanned into SHIPS Logistics

Management system. Indexes such as document type, carrier code,

document expiration date and workflow rules are tied to the data

within the carrier master file. This information is then either stored in

the carrier’s dispatch application if that capability exists, or within

SHIPS Logistics Management solution. FMCSA reports are added to

the document archive based on activity or time interval, whichever

the logistics provider defines.

Monitor and take action.

On a weekly basis, SHIPS Logistic Management workflow

queries the expiration dates of documents in the carrier master

file. Based on the expiration date and document type, qualifying

documents, along with the carrier performance report, are

gathered and routed to the queue of the person responsible for

managing that carrier’s compliance. Depending on the defined

standards of the carrier’s performance, either renewal notices

are issued via email, fax or insertion into the carrier settlement

check, or, in the case of non-performance, the renewal notice

is suspended.

When the renewal document is received back, it is routed into

the workflow queue of the person responsible for that particular

carrier. A notification is then sent stating that a related document

has been received and is available for audit. Once audited, the

carrier master file is updated with the new expiration date. If the

renewal document is not returned by the specified date, the

carrier is labeled inactive and prohibited from being dispatched.

Benefits of Implementing SHIPSLogistics Management Solution:

• Increased productivity through the elimination of

paper processing

• Reduced labor costs through exception management

vs. spending time on routine transactions

• Improved customer satisfaction by increasing

responsiveness and delivering superior

carrier performance

Delivered to the Driver.Your drivers are the

most important asset

you have, and

keeping them

informed means keeping them satisfied. By integrating

SHIPS Logistics Management to Mapquest®, the system can

identify a driver’s current location and then send pick up and

delivery directions directly to the driver via mobile

communications, web or fax. And, because the

commodity being shipped, along with any special

delivery instructions are stored within SHIPS

Logistics Management, this

information can also be

automatically sent

to the driver.

Rate confirmations are received from the dispatch system

into a directory within the Logistics Management

application. A lookup is made into the dispatch system

to determine if a signature is required. If a signature is not

necessary, the rate confirmation is forwarded to a billing queue

to await delivery paperwork. If one is required, workflows are

executed to manage the process.

Streamlined for accountability.

When a rate confirmation requires a signature by either

shipper or carrier, they are notified via email or fax. Once

received, they can sign the document over the Internet using EBE’s

digital signature capture capability or place a bit map signature on

the rate confirmation and send back via email. These methods

eliminate the need to create paper to process the documents. If a

fax is sent, it is bar coded with the order number. When faxed

back, the bar code is read and time and date stamped.

The returned rate confirmation is then reviewed, verified and

forwarded to the appropriate dispatch queue. A workflow is then

triggered to retrieve the carrier’s most current FMCSA report,

performance report and supporting documentation which it then

sends to the dispatcher for review.

In the case where a signed copy of the rate confirmation is not

returned by a specified time, an email reminder is automatically

generated. If the signed contract remains outstanding, it is moved

to an expired contract queue for follow-up.

Once dispatched, the transaction is time and date

stamped and placed in a carrier settlement queue.

When the load is delivered, PODs are returned and

scanned, the time lapse between dispatch and the return of the

POD is calculated – updating the carrier’s performance records.

Don’t just settle. Settle with confidence.Now that the load has been delivered, it’s time to settle up.

But before the logistics provider can do this, all supporting

documents must be sent to the billing workflow queues where they

are inventoried and verified for completeness. If there is missing

paperwork, the system automatically generates an email alerting

the carrier that payment is suspended until the specified

documentation is provided.

Once the system validates the documents, a freight bill is

created. The bill and supporting documents may then be printed,

faxed, emailed or entered directly into the shipper’s website.

The carrier settlement documents are then released into the carrier

settlement queue. When the check is ready to print, the carrier

management application will print the check and

supporting documents.

Document format. It’s your choice.SHIPS Logistics Management is built with the flexibility to

accommodate the various formats carriers and shippers prefer

for sending and receiving their documentation including:

• Paper based printed check and supporting documents• EDI 210 transaction to export invoices to shippers• Internet access to stored documentation• Immediate Document Exchange (IDE) for shippers using

imaging solutions

Regulatory Documents

Rate Confirmation Contracts Delivery Document Management

Managing the regulatory documents necessary to

ensure that your carriers meet appropriate guidelines,

have up-to-date licenses and required permits is

typically very labor intensive. SHIPS Logistics Management workflows

eliminate the need for this manual process and streamline the

activities associated with maintaining a viable carrier network.

Input and maintain.

Regulatory documents such as ICC Permits, Carrier/Broker

Contracts, Tax Documents, Authorities, Credit References and

Certificates of Insurance are scanned into SHIPS Logistics

Management system. Indexes such as document type, carrier code,

document expiration date and workflow rules are tied to the data

within the carrier master file. This information is then either stored in

the carrier’s dispatch application if that capability exists, or within

SHIPS Logistics Management solution. FMCSA reports are added to

the document archive based on activity or time interval, whichever

the logistics provider defines.

Monitor and take action.

On a weekly basis, SHIPS Logistic Management workflow

queries the expiration dates of documents in the carrier master

file. Based on the expiration date and document type, qualifying

documents, along with the carrier performance report, are

gathered and routed to the queue of the person responsible for

managing that carrier’s compliance. Depending on the defined

standards of the carrier’s performance, either renewal notices

are issued via email, fax or insertion into the carrier settlement

check, or, in the case of non-performance, the renewal notice

is suspended.

When the renewal document is received back, it is routed into

the workflow queue of the person responsible for that particular

carrier. A notification is then sent stating that a related document

has been received and is available for audit. Once audited, the

carrier master file is updated with the new expiration date. If the

renewal document is not returned by the specified date, the

carrier is labeled inactive and prohibited from being dispatched.

Benefits of Implementing SHIPS Logistics Management:

• Increased productivity through the elimination of

paper processing

• Reduced labor costs through exception management

vs. spending time on routine transactions

• Improved customer satisfaction by increasing

responsiveness and delivering superior

carrier performance

Delivered to the Driver.Your drivers are the

most important asset

you have, and

keeping them

informed means keeping them satisfied. By integrating

SHIPS Logistics Management to Mapquest®, the system can

identify a driver’s current location and then send pick up and

delivery directions directly to the driver via mobile

communications, web or fax. And, because the

commodity being shipped, along with any special

delivery instructions are stored within SHIPS

Logistics Management, this

information can also be

automatically sent

to the driver.

Rate confirmations are received from the dispatch system

into a directory within the Logistics Management

application. A lookup is made into the dispatch system

to determine if a signature is required. If a signature is not

necessary, the rate confirmation is forwarded to a billing queue

to await delivery paperwork. If one is required, workflows are

executed to manage the process.

Streamlined for accountability.

When a rate confirmation requires a signature by either

shipper or carrier, they are notified via email or fax. Once

received, they can sign the document over the Internet using EBE’s

digital signature capture capability or place a bit map signature on

the rate confirmation and send back via email. These methods

eliminate the need to create paper to process the documents. If a

fax is sent, it is bar coded with the order number. When faxed

back, the bar code is read and time and date stamped.

The returned rate confirmation is then reviewed, verified and

forwarded to the appropriate dispatch queue. A workflow is then

triggered to retrieve the carrier’s most current FMCSA report,

performance report and supporting documentation which it then

sends to the dispatcher for review.

In the case where a signed copy of the rate confirmation is not

returned by a specified time, an email reminder is automatically

generated. If the signed contract remains outstanding, it is moved

to an expired contract queue for follow-up.

Once dispatched, the transaction is time and date

stamped and placed in a carrier settlement queue.

When the load is delivered, PODs are returned and

scanned, the time lapse between dispatch and the return of the

POD is calculated – updating the carrier’s performance records.

Don’t just settle. Settle with confidence.Now that the load has been delivered, it’s time to settle up.

But before the logistics provider can do this, all supporting

documents must be sent to the billing workflow queues where they

are inventoried and verified for completeness. If there is missing

paperwork, the system automatically generates an email alerting

the carrier that payment is suspended until the specified

documentation is provided.

Once the system validates the documents, a freight bill is

created. The bill and supporting documents may then be printed,

faxed, emailed or entered directly into the shipper’s website.

The carrier settlement documents are then released into the carrier

settlement queue. When the check is ready to print, the carrier

management application will print the check and

supporting documents.

Document format. It’s your choice.SHIPS Logistics Management is built with the flexibility to

accommodate the various formats carriers and shippers prefer

for sending and receiving their documentation including:

• Paper based printed check and supporting documents• EDI 210 Transaction to export invoices to shippers• Internet access to stored documentation• Immediate Document Exchange (IDE) for shippers using

imaging solutions

Regulatory Documents

Rate Confirmation Contracts Delivery Document Management

Delivery Documents

RegulatoryDocuments

TMS

Dispatch &Accounting

SHIPSLogistics Management

ProcessManager

RateConfirmations

SHIPS Logistics Management workflows manage all of

your carrier and shipper information paperlessly.

Through automated alerts and robust reporting

capabilities, your company is provided end to end visibility

of all company transaction activity and carrier status. This

comprehensive solution streamlines and manages all of the

information and documents associated with your shipper

and carrier network including:

• Regulatory Documents• Rate Confirmation Contracts• Delivery Documents

Scan

Go with the flow.SHIPS Logistics Management solution manages theabundance of paperwork associated with the Logisticsenvironment. Once documents are entered into the system,via scanner, fax, internet or email, the Process Manageranalyzes and triggers workflows to ensure carrier performanceand compliance stanards are met.

End to End Visibility,Accountability and Confidence End to End Visibility,Accountability and Confidence End to End Visibility,Accountability and Confidence

Fax Internet Email

logistics_management.qxp 11/4/2007 8:37 AM Page 2

Managing the regulatory documents necessary to

ensure that your carriers meet appropriate guidelines,

have up-to-date licenses and required permits is

typically very labor intensive. SHIPS Logistics Management workflows

eliminate the need for this manual process and streamline the

activities associated with maintaining a viable carrier network.

Input and maintain.

Regulatory documents such as ICC Permits, Carrier/Broker

Contracts, Tax Documents, Authorities, Credit References and

Certificates of Insurance are scanned into SHIPS Logistics

Management system. Indexes such as document type, carrier code,

document expiration date and workflow rules are tied to the data

within the carrier master file. This information is then either stored in

the carrier’s dispatch application if that capability exists, or within

SHIPS Logistics Management solution. FMCSA reports are added to

the document archive based on activity or time interval, whichever

the logistics provider defines.

Monitor and take action.

On a weekly basis, SHIPS Logistic Management workflow

queries the expiration dates of documents in the carrier master

file. Based on the expiration date and document type, qualifying

documents, along with the carrier performance report, are

gathered and routed to the queue of the person responsible for

managing that carrier’s compliance. Depending on the defined

standards of the carrier’s performance, either renewal notices

are issued via email, fax or insertion into the carrier settlement

check, or, in the case of non-performance, the renewal notice

is suspended.

When the renewal document is received back, it is routed into

the workflow queue of the person responsible for that particular

carrier. A notification is then sent stating that a related document

has been received and is available for audit. Once audited, the

carrier master file is updated with the new expiration date. If the

renewal document is not returned by the specified date, the

carrier is labeled inactive and prohibited from being dispatched.

Benefits of Implementing SHIPS Logistics Management:

• Increased productivity through the elimination of

paper processing

• Reduced labor costs through exception management

vs. spending time on routine transactions

• Improved customer satisfaction by increasing

responsiveness and delivering superior

carrier performance

Delivered to the Driver.Your drivers are the

most important asset

you have, and

keeping them

informed means keeping them satisfied. By integrating

SHIPS Logistics Management to Mapquest®, the system can

identify a driver’s current location and then send pick up and

delivery directions directly to the driver via mobile

communications, web or fax. And, because the

commodity being shipped, along with any special

delivery instructions are stored within SHIPS

Logistics Management, this

information can also be

automatically sent

to the driver.

Rate confirmations are received from the dispatch system

into a directory within the Logistics Management

application. A lookup is made into the dispatch system

to determine if a signature is required. If a signature is not

necessary, the rate confirmation is forwarded to a billing queue

to await delivery paperwork. If one is required, workflows are

executed to manage the process.

Streamlined for accountability.

When a rate confirmation requires a signature by either

shipper or carrier, they are notified via email or fax. Once

received, they can sign the document over the Internet using EBE’s

digital signature capture capability or place a bit map signature on

the rate confirmation and send back via email. These methods

eliminate the need to create paper to process the documents. If a

fax is sent, it is bar coded with the order number. When faxed

back, the bar code is read and time and date stamped.

The returned rate confirmation is then reviewed, verified and

forwarded to the appropriate dispatch queue. A workflow is then

triggered to retrieve the carrier’s most current FMCSA report,

performance report and supporting documentation which it then

sends to the dispatcher for review.

In the case where a signed copy of the rate confirmation is not

returned by a specified time, an email reminder is automatically

generated. If the signed contract remains outstanding, it is moved

to an expired contract queue for follow-up.

Once dispatched, the transaction is time and date

stamped and placed in a carrier settlement queue.

When the load is delivered, PODs are returned and

scanned, the time lapse between dispatch and the return of the

POD is calculated – updating the carrier’s performance records.

Don’t just settle. Settle with confidence.Now that the load has been delivered, it’s time to settle up.

But before the logistics provider can do this, all supporting

documents must be sent to the billing workflow queues where they

are inventoried and verified for completeness. If there is missing

paperwork, the system automatically generates an email alerting

the carrier that payment is suspended until the specified

documentation is provided.

Once the system validates the documents, a freight bill is

created. The bill and supporting documents may then be printed,

faxed, emailed or entered directly into the shipper’s website.

The carrier settlement documents are then released into the carrier

settlement queue. When the check is ready to print, the carrier

management application will print the check and

supporting documents.

Document format. It’s your choice.SHIPS Logistics Management is built with the flexibility to

accommodate the various formats carriers and shippers prefer

for sending and receiving their documentation including:

• Paper based printed check and supporting documents• EDI 210 transaction to export invoices to shippers• Internet access to stored documentation• Immediate Document Exchange (IDE) for shippers using

imaging solutions

Regulatory Documents

Rate Confirmation Contracts Delivery Document Management

Delivery Documents

RegulatoryDocuments

TMS

Dispatch &Accounting

SHIPSLogistics Management

ProcessManager

RateConfirmations

SHIPS Logistics Management workflows manage all of

your carrier and shipper information paperlessly.

Through automated alerts and robust reporting

capabilities, your company is provided end to end visibility

of all company transaction activity and carrier status. This

comprehensive solution streamlines and manages all of the

information and documents associated with your shipper

and carrier network including:

• Regulatory Documents• Rate Confirmation Contracts• Delivery Documents

Scan

Go with the flow.SHIPS Logistics Management solution manages theabundance of paperwork associated with the Logisticsenvironment. Once documents are entered into the system,via scanner, fax, internet or email, the Process Manageranalyzes and triggers workflows to ensure carrier performanceand compliance stanards are met.

End to End Visibility,Accountability and Confidence End to End Visibility,Accountability and Confidence End to End Visibility,Accountability and Confidence

Fax Internet Email

logistics_management.qxp 11/4/2007 8:37 AM Page 2

No matter what type of logistics service

provider your company is, be it brokerage,

3/PL, 4/PL or freight forwarder, your success

is based on how well you service your customers. You

stake your reputation on knowing what to expect from

your carrier network and when to expect it. By choosing

the wrong carrier, you are placing both your customers

and customer’s freight at risk.

SHIPS Logistics Management solution provides the

carrier performance information you need to make good

business decisions. Many dispatching and accounting

systems provide data concerning carrier’s rates,

documents on file and expiration dates. But, with SHIPS

Logistics Management, information about carrier’s

responsiveness to the return of rate confirmations,

timeliness of POD returns, insurance caps, missing billing

documents, late loads and damage claims are all

tracked, managed and accessible. And, because these

documents are all managed electronically, you are not

producing the piles of paper you’ve come to expect.

Your Business... Your Reputation.

Business Process Software for the Transportation Industry

by EBE

Logistics ManagementSolution

To learn more on how you can manage yourpaperwork more efficiently, streamline youroperations and keep your customers andcarriers satisfied, call us at 1-800-447-0612or visit us at www.ebeships.com

“EBE’s Logistics Management solution has proved extremelyvaluable for Packard Logistics. The Carrier Management workflowprocess has automated the tasks that were once performed by ourstaff and eliminated the paper filing of carrier documents. Wehave increased our transaction volume by over 100 percent andreduced the number of staff supporting these processes. And, thecompelling ROI speaks for itself!”-- Christopher Checca

Infrastructure EngineerPackard LogisticsEBE Technologies

With more than 300 customers

and 35 years of experience,

EBE has emerged as the clear

market leader in enterprise business process

management solutions for the transportation

industry. We are dedicated to helping

transportation companies of any size or

industry segment improve operational

efficiencies, enhance customer satisfaction

and increase profitability by delivering

innovative business information systems.

Leaders in the Business of Process Management Solutions

EBE Technologies 4430 Kennedy DriveEast Moline, Illinois 61244800.447.0612Fax: 309.792.5557sales@ebeships.comwww.ebeships.com

Gaining operational efficiencies and keeping your

customers happy can often be a balancing act.

SHIPS Logistics Management allows you to

accomplish this without jeopardizing either. Now you can

become more efficient in a paperless environment, streamline

and automate your routine tasks AND improve your carrier

selection capabilities.

SHIPS Logistics Management utilizes paperless processes

in the management of carriers’ regulatory documents, rate

confirmation transactions, performance reports, FMCSA

rating, carrier settlement and billing processes. Storing and

indexing the electronic images of these documents allows the

system to monitor and trigger workflows that track the return of

documents, identify missing documents and check for claims

and late deliveries.

Because SHIPS Logistics Management solution integrates

with your existing dispatch and accounting systems, it has

access to the business rules that manage the workflows, data

updates, alerts and reporting functions within the Logistics

Management application. With the defined rules set in place,

the workflows automatically handle the management of

routine tasks, freeing up staff to now only manage the

exceptions. You can now be assured of placing your

customers’ freight in good hands and not waste time on

assigning loads to carriers that are out of compliance or not

good business partners.

And, with SHIPS Logistics Management solution, we

haven’t forgotten about the importance of the shipper- your

customer. The more you know about their demands and

preferences, the better you can service them. That’s why the

system provides the ability to gather, store and access shipper

information. If a carrier approaches you requesting freight,

you can quickly and easily retrieve shipper information to

identify possible options. Not only will you increase your

revenue potential, but you will build stronger relationships

between you, your shippers and your carrier network.

Paperless, Integrated Workflow Solution Keeps You in the Know and Your Customers Satisfied.

Leaders in the Business of Process Management Solutions

Success StoryPackard Logistics, Inc.

Packard Logistics Inc. is a full service logistics company servicing a

nation-wide network of shippers. The company prides itself on superior

service with safe, on-time delivery. For the past three years, Packard Logistics

has grown rapidly, increasing its transaction volume by over 100 percent.

Challenge

While experiencing accelerated growth, Packard Logistics found itselfchallenged to keep up with the documentation and information necessary tosupport its customer base and manage its national carrier network. With somuch additional business came a deluge of paperwork.

Solution

Packard Logistics implemented the SHIPS Logistics Management solutionto track and manage carrier information and documentation. The companyextended the value of the software by integrating it with SHIP’s billing andsettlement workflows and Packard’s existing dispatch and accountingsystems. All of these applications are supported by EBE’s imaging solutionwhich scans, indexes and forwards the documents to the appropriateworkflow queue.

Results

Since implementing SHIPS Logistics Management workflows, PackardLogistics has more control over the management of carrier information andhas been able to reduce the number of staff supporting the process.

Because Logistics Management workflows automate the manual routinetasks, the staff now only monitors and responds to the exceptions, resulting insignificant productivity and service improvements for its customers andcarriers. Staff is alerted when there is missing paperwork or when a carrier’sregulatory documents need to be updated. If a carrier’s documents haveexpired, the workflow will automatically prohibit that carrier from beingdispatched until the documents are renewed.

All documents and activities are time and date stamped so Packard cantrack and monitor statistics of its carriers’ performance. Carriers are nowrated based on factors such as responsiveness in returning rateconfirmations, claims and FMCSA standards. This provides Packard with ahigh degree of confidence when assigning a carrier to deliver its customers’ freight.

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