Information Technology Support Specialist

Program Overview

Call today at 866-463-4996

SJ-US-ITSS (12-0717)

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Choose Your Career Field

Find the career path that is right for you! Use our

unique Career Profile worksheet to choose an

education option, and learn how our training can

prepare you for an exciting new future.

Options for Financing Your Education

We offer a range of education financing options,

and our student finance planners can help you find

a manageable way to finance your career training.

A Unique Learning Environment

Once you choose a career path, learn with our

real-world training programs. With interactive

instruction, you practice what you learn. Ask

questions in small work teams and get help from

instructors who make education interesting.

Career Placement Assistance

Our Career Services team can help you prepare

résumés, write cover letters, learn effective

interviewing techniques and find career

opportunities in your chosen field after graduation.

How to Get Started

Call us today at 866-463-4996 to visit the campus

nearest you. We look forward to helping you

change your life.

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Call us today at 866-463-4996

Information Technology Support Specialist

What Are the Career Opportunities?

Graduates of this program may find entry-level career

opportunities in the following areas:

• Desktop Support Technician

• Help Desk Technician

• IT Support Specialist

• PC Support Specialist

• PC Technician

• Technical Support Specialist

What’s the Career Demand?

Employment of computer support specialists is expected

to grow 18% from 2010 to 2020, about as fast as the

average growth for all occupations. Support services

will be needed as organizations upgrade their computer

equipment and software. Computer support staff will

be needed to respond to the installation and repair

requirements of increasingly complex computer

equipment and software. Employment growth should

be strong in health care, as that industry is expected

to increase its use of information technology.

– Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2012-13 Edition, Computer Support Specialists

Your local market data likely differs from these federal statistics.

Your own hard work, professionalism, experience, work attitude, local market and other factors will impact your personal employment opportunities and pay.

Program Information

Turn your interest in computer technology into a great

career. This program offers you hands-on training with

all the latest IT industry standards, and will help you

become workforce-ready for the world of information

technology. It can prepare you for important IT industry

certifications, help you develop professional skills and

provide valuable work experience through an internship

while you’re in school.

Program at a Glance

Our program includes training in the following key areas:

• Basic Computing

• Computer Hardware and Software Troubleshooting

• Computer Repair

• Help Desk Support and Customer Service

• Microsoft® Windows® Server and Security

• Networking Fundamentals

• Operating Systems Fundamentals

• Professional and Soft Skills

Additionally, this program includes:

• Certification Preparation

• Support Desk, PC Technician Internship

Specific program content may vary by campus, credential and course electives. For complete program details, please refer to the campus catalog.

If you want to enhance your IT skills or are looking

for an established career, the Information Technology

Support Specialist program at Everest could be the

solution for you.

Our partnership with Microsoft® and CompTIA®

provides IT program curriculum that helps prepare

you for certification exams. These certifications

are recognized and valued by IT hiring managers

in industries around the country and the world.

Students are eligible through the Information

Technology Support Specialist program to receive

vouchers to help pay for select certification exams.*

* Talk to an Admissions Representative for specific information on certification vouchers.

Everest Has Partnered with

Microsoft® and CompTIA® to Help

You Earn Your IT Certification