· PDF fileParticipation in creation of the Alcatel ... NSS, IN, Fix HC, UMTS CORE, GPRS CORE, VAS Products, NGN CORE, ... Network Configuration and Optimization, Project

�

DELTATEL Profile��5

DELTATEL Vision, Mission, Values��6

DELTATEL Timeline..................................8

DELTATEL�Organization��10

Service Portfolio��12

Operations DELTATEL Divisions��15

Technologies and Fields of Expertise��19

Security Systems Department..............20

IT Department......................................22

Industrial Department..........................24

DELTATEL Advantages...........................27

Certifications and Authorizations........28

Corporate Social Responsibility............32

References............................................35

Awards and Achievements...................36

ContentsContents

4 5

Who are We?

Deltatel is a company with a strong

tradition in the telecommunications

field. We offer solutions that enable

service providers, enterprises and public

institutions worldwide, to deliver voice,

data and video communication services

to end-users.

What services do We provide?

Since 2003, we provide a complete

range of telecommunications services

for our customers: installation,

connection and system integrating

services, technical assistance and

training�

Where are We present?

We are an important telecommunica-

tions services provider in South-Eastern

Europe. Deltatel has over 500 specialists

in Romania, as well as in Deltatel

Sofia branch, established in 2006 in

Bulgaria, and Deltatel Chisinau branch,

established in 2007.

What do We rely on?

Since its early days, DELTATEL has been

responsible for promoting quality

services and client-oriented strategies.

The company’s activity relies on high

performance operational structures,

strong technological expertise and

specialized human resources.

deltatel provides solutions that enable service providers, enterprises and public institutions worldwide to deliver voice, data and video communication services to end-users.

DELTATEL Profile

6 7

attitude toWards the client

The measure of our success is

represented by our clients’ level of

satisfaction. It is the main priority of

each of us to fully satisfy our clients’

needs and requests.

�

team spirit

Each of the DELTATEL employees is part

of a strong team, determined to achieve

the company’s goals.

sense of responsibility

The responsibility of each employee is

oriented towards the accomplishment

of their own goals as well as towards the

accomplishment of the common goals

of our organization.

deltatel vision

Our vision is to become the strategic

and reliable partner

for our clients on the regional

telecommunications

market, recognized for the

professionalism of our

employees and for the competitivity of

our services.

deltatel mission

Our mission is to provide our clients with

telecommunications services at the

highest quality

standards, through our attitude,

technical performance

and ability to rise to any challenge.

deltatel relies on the values that highlight the identity of our company. These values are a system of united principles, shared by our employees at all levels of our organization. Our actions are based on these values, which are the guidelines for our future development.

DELTATEL Vision, Mission and Values

8 9

DELTATEL Timeline

DELTATEL is founded on May 16th

DELTATEL hires the first 11 NSS

specialized engineers, on October

the 20th

Total number of employees: 40

•

•

•

DELTATEL obtains the SRAC ISO

9001:2000 certification

Development of the first competences

in high fields of competency: IN, NSS

Development of the competence

centre RNE


•

•

•

•

DELTATEL becomes Alcatel Corporate

Certified Supplier for Technical

Support Services and Turnkey Services

Participation in creation of the Alcatel

MAP IN Global Support Centre

Participation in creation of the

Alcatel Regional Centre for Technical

Assistance in Mobile field

Participation in the Swap Motorola

project, as service provider of Alcatel

equipment

Development of the first competences

in 3G field


•

•

•

•

•

•

DELTATEL Sofia Branch Opening

Development of the first broadband

competences

Technical Project Management and

Deployment Management teams

strengthening

DELTATEL implements a unitary

program in Performance Management

Industrial Department headcount and

activities reduced


•

•

•

•

•

•

DELTATEL Chisinau Branch Opening

Deltatel National Branches Opening:

Bucuresti, Sibiu, Bacau, Arad, Satu-

Mare, Suceava and Craiova

DELTATEL implements its own Social

Responsibility program


•

•

•

•

Procedure start-up for OHSAS

18001:2004 standard certification

and ISO 14001:2004 standards

certification

Industrial Department activity

relaunched


•

•

•

200� 2004 2005 2006 2007 2008

10 11

DELTATEL Organization

12 1�

engineering

Site engineering, installation

documentation preparation

Equipment planning, design and

configuration

Equipment launching and monitoring

System engineering

installation and commissioning

Location management

Logistics coordination, reception,

storage and site delivery

Equipment installation and

commissioning

Implementation of new versions of

equipment hardware and software

Technical assistance

Conformity check

maintenance

Maintenance and periodical checkup

of network equipment, power supply,

air conditioning as well as FO

Technical support for cutting-edge

software

•

•

•

•

•

•

•

•

•

•

•

•

training

Training sessions for various telecomm

specializations on Alcatel - Lucent

equipment

Test platform practice on cutting

edge equipment

Training on job for different projects,

both in-land and abroad

professional services

Project management

Network integration & validation

Network operation & maintenance

Network capacity development

Network optimizing

•

•

•

•

•

•

•

•

Services Portfolio

14 15

the operations business at deltatel is organized into three major divisions, in line with the key sectors on the market, each one including specializations and specific competences, which aim to develop and offer our clients top of the range services:

Operations – DELTATEL Divisions

mcd

Mobile Communications – Services for

telecommunications Operators

fcd

Fixed Communications – Services for


pcd

Private Communications - Services for

large companies, public services and


16 17

operations -

mobile communications division

MCD covers a wide range of services

starting with installation, testing and

commissioning of mobile telephony

and transmissions equipments, and

ending with professional services

for planning and optimizing mobile

networks, suitable for numerous

telecommunications operators, both

public and private.

total headcount: 144

engineers:�121

technicians: ��

field of activity: BSS, UTRAN, WTD,

OND, RNE, WiMAX

mcd - Range of services:

Installation, commissioning and

network integration of the following

mobile telephony equipments 2G, 3G,

WiMAX

Configuration and integration of

client servers in the network;

Maintenance and technical support

(levels 1&2) for the BSS and UTRAN

•

•

•

mobile networks, as well as for

transmission networks, types PDH,

SDH and OMSN

Radio engineering for planning and

optimizing the mobile networks 2G,

3G and WiMAX.

Training and specialization for the

entire range of equipment in the field

Management of projects that deal

with the implementation and

development of mobile networks

Installation, commissioning and

network integration of transmission

equipments, types PDH, SDH radio,

OMSN

•

•

•

•

•

operations -

fiXed communications division

FCD covers the whole range of

installation, commissioning, integration,

interconnection, maintenance, upgrade,

operation and technical support for the

telecommunications equipments for the

fixed and mobile telephony

networks of the major telecom

operators.


engineers: 138

technicians: �

field of activity: MAP, IN, NGN, NSS,

IP, ENG

fcd - Range of services:

Installation, network integration,

testing of the following equipments:

NSS, IN, Fix HC, UMTS CORE, GPRS

CORE, VAS Products, NGN CORE,

ngHLR, iGGSN, WiMAX CORE, IPTV

Software and hardware up-grade of

the following equipments: NSS, IN,

Fixed HC, UMTS CORE, GPRS CORE,

VAS Products, NGN CORE, ngHLR,

iGGSN, WiMAX CORE, IPTV

•

•

On-site maintenance of the following

equipments: NSS, IN, Fixed HC, UMTS

CORE, GPRS CORE, VAS Products, NGN

CORE, ngHLR, iGGSN

Technical assistance - levels 1 and 2

category 24/7 for IN equipments and

VAS Products

Global support centre for IN and VAS

type equipments

Integration of the new technology

(NGN Core, ngHLR, iGGSN, etc.) in

the current networks in arround 130

countries;

Full execution of telecom networks

from the point of view of the

Convergence equipments

Project Management and Technical

Project Management services for the

Convergence projects

•

•

•

•

•

•

operations -

private communications division

PCD covers the whole range of services

related to the installation of telecom

equipments for fixed and mobile

networks, and are addressed to all the

major telecom operators. It also covers

the range of non-telecom services

offered to the private sector, national

companies, public institutions.


engineers: 57

technicians: 86

field of activity:�

Telecommunications equipment

Installation, Civil Works, FO,

Environment, PABX

pcd - Range of services:

Installation of equipment for telecom

networks, both radio and fixed, BSS,

NSS, NGN

Industrial environment, installations

and commissioning AC-DC POWER

SUPPLY, UPS, AIR CONDITIONING, DSI

Installation of communication

•

•

•

networks for railway and land

carriage, as well as border supervision

Installation of transmission equipment

SDH optic, OMSN

Installation, testing and joining of FO

Solutions and supervision of civil

works

Solutions for Alcatel-type internal

telephone exchange PABX,

installation, commissioning as well as

technical support

Logistics and merchandise inventory

Network maintenance, ENVIRONMENT,

FO

Project management

•

•

•

•

•

•

•

18 19

Telecom equipment installation, testing

and commissioning:

Mobil 2G (BSS), Mobil 3G (UMTS),

Mobil WiMAX, Radio SDH, Radio PDH,

OMSN, SWDM, DWDM;

NSS, IN, Fix HC, UMTS CORE, GPRS

CORE, VAS Products;

ADSL, PABX, FO Networks and

Equipment, Air Conditioning

Equipment, Energy Equipment, IP

Equipment, Civil Work.

Competences in new products of

cutting edge technologies:

NGN CORE, ngHLR RNE, X-UNIX, GGSN,

WATERCOM, BROADBAND

Service Platforms, Routers, CCTV

•

•

•

•

•

Engineering activities in MOBILE, FIXED,

PRIVATE fields:

Technical support Level 1 & 2

(including 24/7)

Project Management

Radio networks design and optimizing

Software development and

implementing

Training in the above mentioned fields

•

•

•

•

•

The assimilation of the latest telecom technologies allows deltatel specialists to meet clients’ needs by providing optimal solutions, adapted to the requirements of a permanently evolving world.

Technologies and Fields of Expertise

20 21

Security Systems

Fire detection systems;

Fire extinguishment systems;

Intrusion detection

Electronic access control systems;

Video-surveylance systems.

•

•

•

•

•

Security systems installation and maintenance:

22 2�

IT Department

Network configuration and

administration;

Application management and

software support;

Software development;

Data / voice structured cabling

systems design and implementation.

•

•

•

•

The IT department is involved in software and networking projects:

24 25

Industrial Department

Interior Survey & Design:

Technologic raised floor systems (for

office and telecom platforms);

Modular ceiling;

Light wall room partitioning.

Building Management Services:

Building maintenance and utilities;

Power network;

Emergency intervention

•

•

•

•

•

•

The department has extensive experience in civil works for all sizes of projects

26 27

eXperience

DELTATEL is actively involved in developing

and operating various projects for the

most important telecom operators, large

scale companies, government institutions

in Romania and worldwide. High quality

operational standards and efficient working

procedures enable us to find the best

solutions for our clients’ particular demands.

eXpertise

Each year, DELTATEL allocates up to 10%

of the working hours for professional

development and personnel training.

capacity and dynamics

With a team of over 500 telecom specialists

(engineers and technicians), DELTATEL can

efficiently meet the needs of its clients, by

offering consultancy

assistance for projects of various scales. The

structure based on categories of

specialists and levels of competence gives

mobility and velocity in project

approach.

complete services

We develop a complete portfolio of telecom

services, offering complete solutions

and technical support specific for each

stage of the projects we are involved in:

Network Configuration and Optimization,

Project Management, Telecom Equipment

Installation and Integration, Training,

Maintenance and Technical Assistance.

personaliZed solutions

In order to meet the competitive

transformation needs of the telecom

industry, we efficiently cooperate with our

clients, for finding personalized solutions,

designed to optimize each type of project,

resulting in the growth of quality services for

the end-user, at competitive costs.

DELTATEL Advantages

28 29

regional and local development

Our experience in numerous

international projects gives us the

advantage of knowing the regional

particularities of telecomm market,

business procedures and local

regulations.

We are present in Romania in Timisoara

and in 5 areal centres:

Bucuresti

Sibiu

Bacau

Arad

Craiova

We have consolidated our regional

development:

2006 Deltatel SOFIA Branch

2007 Deltatel CHISINAU Branch

•

•

•

•

•

•

•

Quality

DELTATEL and its branches in Romania

and abroad meet the requirements of

ISO 9001 : 2008,

ISO14001 : 2005 and

SR ISO / CEI 27001 : 2006

standards and are certified by IQNet,

SRAC and CERTIND for the following

fields:

research, development, engineering,

design, production, installation, start-up,

testing, integration, training, technical

assistance, maintenance, service and

software sale, electronics and telecom

products (including access control

systems, video surveillance, burglar-

proof, fireproof, monitoring and access

control) and telecommunications.

DELTATEL Advantages

regional and local development

�0 �1

DELTATELCertifications andAuthorizations

state office for inventions and

trademarKs

Trademark Registration Certificate No.

91964

ministry of administration

and interior

License No. 1803 / T / 28.08.2009

for Design, Installation and

Maintenance of Intrusion Detection

Systems

ministry of transports

romanian railWay authority:

Railway Supplier Authorization Series

AF No. 4223 for Construction and

Installation of SCB Installations,

Telecommunications TTR-Tc Installations

romanian civil aeronautical

authority

Approval Certificate No. 05/2009

ministry of administration and

interior�

Authorization Certificates No.

1615215/ 2008,

1615212/2008,

1615214/2008,

Fire Detection and Exitinguishing

Systems

romanian energy regulatory

authority

Authorization B type for Design

and Execution of Interior Electrical

Installations for Civil and Industrial

Constructions, 0,4 kV No.

4900/10.09.2009

romanian road authority

Transport Licence for Goods in

International Traffic Series LTM No.

0062383

�2 ��

health, safety & ethics

Having already implemented an

Integrated Quality - Environment

Management System, we are currently

in the process of implementation

OHSAS 18001:2004 Health and

Safety Management System. The

certification is planned for December

2009.

Occupational health and safety

procedures, programs and trainings

are treated and promoted in the

workplace as a priority for Deltatel.

Internal procedures include:

Occupational Health and Safety

Monitoring and Measuring

Occupational Healh and Safety

Accidents, Incidents, Non

Conformities

•

•

In performing our activity, we use

practices and standards and encourage

initiatives that ensure fairness and

equity towards each and every

employee. By means of a flexible

management, we are able to offer:

individual flexible working schedules;

financial supporting schemes for

sports activities;

medical and child care sponsorship for

our employees.

•

•

•

environmental sustainable

development

The environmental management

system operated by DELTATEL

is certified by SRAC and is compliant

with the requirements of

the standard SR EN ISO 14001 : 2005

(ISO 14001 : 2004).

Associated internal procedures include:

Environmental Impact Identification

and Analysis

Compliance with Legal Requirements

Waste Management

Environmental Impact Monitoring and

Measuring

•

•

•

•

supporting the local community

The community we live in is important

to us. We contribute annually to the

implementation of numerous local and

regional projects, through which we

support the development of arts

and sport, in an effort to promote

values and the will to succeed, and

to encourage each of us to become

involved on a social level.V

business practices

Deltatel has adopted and respects

at all levels of the organization, in

relations with clients, suppliers, and

employees a set of rules on appropriate

conduct called « Statement on Business

Practices » - « Declaratia Practicilor de

Afaceri ». This commitment forms the

basis of all the actions taken to ensure

the conduct of all Deltatel business

affairs in an ethical manner, by:

Respecting the laws in force both in

Romania and in the other countries

where Deltatel operates;

Treating all employees, clients,

suppliers and competitors objectively;

Avoiding any kind of discrimination;

Using the property and funds of

the organization only for legal and

adequate purposes;

•

•

•

•

Supporting and respecting the

Human Rights;

Protecting the environment, in areas

where Deltatel has an impact;

Keeping the confidentiality

agreement in the relations between

Deltatel and its employees and

clients;

Respecting intellectual property.

•

•

•

•

Corporate Social Responsibility

34 �5

Deltatel has successfully carried out projects in telecom and vertical market domains and has participated in projects for the following beneficiaries in the SEE region:

References

mobile operators

Orange�

Romania – NSS, IN, BSS, PDH, SDH,

UTRAN, Optical Fiber, RNE

Moldavia – NSS, Optical Fiber, BSS, PDH,

SDH, RNE

Slovakia – NSS, IN

Mobilcom Austria Group

Bulgaria – NSS, BSS, UTRAN, RNE

Slovenia – UTRAN, RNE

Macedonia – BSS

Serbia – BSS, UTRAN, RNE

National Railways Infrastructure

Company Bulgaria – GSMR

Radiocomunicatii Moldova – WiMAX

OIV Croatia – WiMAX

BTC/VIVATEL Bulgaria – BSS

fiXed operators

OTE�

Romania – SDH, E10 Switching, PDH,

ADSL, IN

Greece – SDH

Moldtelecom Moldavia – SDH, ADSL

PTK Kosovo – IN, NGN

RDS/RCS Romania – PABX, E10

Switching

Tellas Greece – SDH, ADSL

Forthnet Greece – SDH

BTC Bulgaria – SDH

Telekom Serbia – WiMAX, E10

Switching, SDH

TELECOM Croatia – WiMAX

B-HT Bosnia – ADSL, SDH

Albtelecom Albania – S12 Switching

Telekom Slovenia – ADSL

industries and public sector

Romanian Railways – PABX

Transelectrica Romania – SDH, PDH,

PABX, Civil Work

Teletrans Romania – SDH

Ministry of Interior Romania

NEK Bulgaria – SDH

National Railways Infrastructure

Company Bulgaria – GSMR

north america

USA

Mexico

central and southern

america

Brazil

El Salvador

Cuba

Dominican Republic

Haiti

australia

europe

France

Belgium

UK

Spain

Moldavia

Slovakia

Macedonia

Ukraine

Russia

Sweden

Italy

Austria

Portugal

Romania

Kosovo

Albania

Bulgaria

Croatia

Cyprus

Germany

Greece

Ireland

Switzerland

Malta

Monaco

Bosnia-Hertegovina

Netherlands

Poland

Serbia

Hungary

africa

Algeria

Cameroon

Uganda

Madagascar

Gabon

Ivory Coast

Libya

Niger

Central African Republic

Tunisia

Togo

Benin

Congo

Egypt

Ghana

Kenya

Sudan

Burundi

Guinea

Malawi

Mali

Morocco

Mozambique

Senegal

middle east

UAE

Pakistan

Afghanistan

Israel

Jordan

Quatar

Yemen

Lebanon

asia and pacific

Armenia

China

India

Indonesia

Mongolia

Malaysia

Thailand

Sri�Lanka

Vietnam

Japan

Azerbaijan

Brunei

Cambodia

French Polynesia

Georgia

Singapore

Taiwan

Turkey

deltatel engineers have proved their competences in projects in more than 70 countries worldwide.

�6 37

Awards and Achievements DELTATEL

timis county chamber of

commerce and industry

2008, Timis County Top of Companies,

Excellency Award




1st place, Telecommunications,

Large Companies



2007, Excellency Award



2007, National Top of Companies,

1st Prize, Telecommunications,

Large Companies



2006, Excellency Award




1st Prize, Telecommunications,

Large Companies




1st place, Telecommunications, Large

Companies

romanian national chamber of



2nd place, Telecommunications,

Large Companies




4th place, Telecommunications, Large

Companies




1st place, Telecommunications, Large

Companies

2004 2005 2006 2007 2008




National Prize - 1st Place,

Telecommunications, Large Companies

DELTATEL

Gh. Lazăr St. No. 11

300081 Timișoara

România

P: +40 256 270 425

F: +40 256 270 428

[email protected]

www.deltatel.ro

Documents

· PDF fileParticipation in creation of the Alcatel ... NSS, IN, Fix HC, UMTS CORE, GPRS CORE, VAS Products, NGN CORE, ... Network Configuration and Optimization, Project