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Implementing Maximo at ONEOK: Year One of a Multi-Year Enterprise Implementation
Presenters: Joey Baumgartner
Introduction
•Joey Baumgartner, Development Analyst, ONEOK, Inc.
– Project Manager
– Business Analyst
– ONEOK Maximo Project
– Maximo Certified Consultant
2
Agenda
• Introduction
• Maximo Business Case
• ONEOK Maximo Project
• Lessons Learned
INTRODUCTIONImplementing Maximo at ONEOK
4
5
•Founded in 1906
•Fortune 200 Company
•Headquartered in Tulsa, OK
•Over 4,700 Employees
Introduction
66
•8th Largest U.S. Natural Gas Distribution Company
•Over 2 Million Customers
•Operating in Kansas, Oklahoma, and Texas
Introduction
77
•Natural Gas Gathering and Processing
•Natural Gas Pipelines
•NGL Gathering and Fractionation
•NGL Pipelines
•Premier NGL System, connnectingkey market centers
Introduction
BUSINESS CASEImplementing Maximo at ONEOK
8
Business Case
Business Case
Information Technology & Application Consolidation
Advantica
D7i
Maximo
Voyager
Transman
SHAVR
PIPE
EIMS
MMS
JES
ESRI
GIS
OCMT
Eagle Geofields
MLRP
CPDM
Oracle
ERP
SLS/LIS
SME
Landworks
SLIM
MP2Access
Excel
Reduce the number of EAM applications
– Eliminate development of redundant apps
– Reduce infrastructure requirements
– Reduce support resources
– Leverage a common data model
– Improved integration
Business Case
Business and Process Efficiencies
• Improved agility in acquisitions
• Better management of compliance activities
• Manage leaks more efficiently
• Better utilization of over 3,100 Fleet assets
• Improved integration between Maintenance and Materials
Business Case
Quantifiable Savings
• Consolidate Inventory Spend
• Increase Inventory Turns
• Eliminate spend on software development and support
• Better manage Construction projects
Business Case
• Maximo 6.2 was selected• 2,200 User License
• Maximo Enterprise
• Maximo for Utilities
• Maximo for Oil & Gas
• Maximo for Transportation
• Maximo Mobile
• Maximo MEA for Oracle Financials
• Project was formally approved December 2008
• Project team was formed…
Results
THE MAXIMO PROJECTImplementing Maximo at ONEOK
14
The Maximo Project
15
•Improve upon past model
•Mutually beneficial
•Involve both organizations
IT / Business Unit Relationship
The Maximo Project
•Fill Maximo knowledge gap
•Build competency within ONEOK
•Outsource Specialized Tasks
16
The ONEOK Team Objectives
The Maximo Project
17
• Project Mgmt
• Business Analysis
• Implementation
• Communication
ONEOK, Inc.
• Business Analysis
• Implementation
• Technical Expertise
Ontracks Consulting
• Training Development
• Training Delivery
The Mosaic Co.
Multi-Vendor Team
The Maximo Project
•Requirements Analysis
•Process Design
•Implementation
•Conference Room Pilots (CRP’s)
•Testing
•Deployment
18
Development Approach
The Maximo Project
•Employed Outside Consultant
•Incorporated Maximo and business process knowledge
•Instructor Led
•On-Site
•Ongoing Webcasts
19
Training
The Maximo Project
20
Project Start(Q4)
G&P Go-Live (Q1)
NGL Go-Live(Q2)
ODC Go-Live I(O&M, Leaks - No GIS)
(Q4)
ODC Go-Live II(Construction, Oracle
& GIS Integration)(Q4)
Fleet Go-Live(Q1)
Pipelines, Corporate Compliance, EH&S Go-Live
(Q1)
Project Completion
(Q2)
Project Timeline
The Maximo Project
• 12 Gas Processing Plants
• Paper-Based Processes
• Designed Work Management Process
• Collected and Analyzed Data
• Brought 4 Facilities into Maximo
• Approximately 40 Users
• More Planned for 2010
• 6-Month Project
21
Gathering and Processing Facilities (G&P)
The Maximo Project
• 3 Existing Maximo 4.1 Databases
• Different Work Processes
• Over 400 Users
• Geographically Dispersed (Chicago to Houston)
• Millions of Records
• 10-Month Project
22
Natural Gas Liquids (NGL) Upgrades
TECHNICAL CHALLENGESImplementing Maximo at ONEOK
23
Technical Challenges
DEV TEST
PROD
DEVS TESTS
SAND POCTRAIN
Supplemental Stream
Release Stream
On Demand
Environment Management
Technical Challenges
Migrations & Comparing Environments
Technical Challenges
Extensively use Data Restrictions to allow 20+ plants/locations to only see their
Work Orders, PM’s, Locations and Assets.
Ops Site
Site
Organization ONEOK
HYDROCARBONS
BushtonPlant
Medford Plant
TRANSPORTATION & PROCESSING
Legacy Pipelines
North System
Pipelines
DISTRIBUTION COMPANIES
Oklahoma Natural
Gas
Texas Gas Service
Kansas Gas
Service
+
Data Restrictions
Technical Challenges
Force users to provide a response to a Job Plan task
Force users to enter actual completion and that all responses on the Job Plan
have been provided.
Compliance Configurations
Technical Challenges
Built a custom interface to use SQL Server Reporting Services.
Active Directory Integration
Reports
Technical Challenges
Heavily Use Escalations for Notifications & Data Updates
Escalations / Notifications
LESSONS LEARNEDImplementing Maximo at ONEOK
30
Lessons Learned
• Allow time for software tools
• Divide and conquer data migration
• Dedicated owner for testing
• Improve development lifecycle
Lessons Learned
32
Iterative Development Process
Questions
33