Julian Farley / OpenWay

implementing complex

acquiring platforms: lessons learnt

Julian Farley

Regional Manager

OpenWay

jfarley@openwaygroup.com

openway market share

acquiring transactions on WAY4 in Europe

top global acquirers

challenges

• High maintenance, development operational costs because of

legacy systems and ‘zoo’ of systems

• Threat from digital innovators

• Cross-border business growth

• m-Commerce customer experience & alternative payment methods

• Service 24/7

• Advanced online fraud prevention

“Digital =

40% cost reduction

+ 60% value added services “According to McKinsey & Company

6

for market giants

case 1

WAS Expensive legacy systems

Significant TCO

Low time-to-market

A little maintenance support

from the provider

Operational risks from in-house

acquiring software

NOW x2 TCO saving after the migration

x2 time-to-market reduction

Competitive payment services

Lower operational risks

Transparent migration for customers

Functionally complete solution

8

“We put WAY4 at the centre of our organisation. This

enabled us to extend our current business lines both

domestically within Portugal and cross-border”. WAY4 Acquiring, Loan Management, Authorisation. 75,000 POS terminals

9

Mobile web

Files

Internal users

ATM / POS

ChannelsInformation

Provisioning

Printing / Finishing

Files

Events

Internal & BI

SAS SAP Other Apps

Integration

Inte

gra

tio

n

Inte

gra

tio

n

WAY4

Contracts

Customers

Partners

Channels

WAY4

Processing:

• Authorisation

• Acquiring

• Issuing

• Workflows

WAY4

Products &

Services:

• Acquiring

• Issuing

• Instalments

Inte

gra

tio

n

Integration

Oracle

CRM

10

“WAY4 new single core application

for all business areas:• Issuing

• Acquiring

• Value-added services: cross-border, DCC, UPI, internet-only cards

• Loans

• Omni loyalty programs

• Automatic savings products”

11

for innovators

case 2

WAS Omnipay acquiring

Fragmented ”silo”

Offline interfaces

Slow merchant onboarding

NOW Migration to WAY4 acquiring in 2014

Unified, automated global-domestic

acquiring platform

4,000+ clients (PSP, ISOs)

Digital merchant onboarding

1,000% business growth 2012-2015

200% growth in 2015

188 transaction processing countries

82% cross-border transactions

The most innovative acquirer

by MPE, 2014

13

success story

Wargaming- Of the the most popular games in the world

- 80,000,000 users

- 16 global offices

After Credorax connected

to Wargaming:- 125 countries via the same acquirer

- +200% transaction growth

- +81,9% approval rate

Omni Platformclient context

transaction context

online service

omni channel

risks <->loyalty

↓ x2 costs

↓ x2-4 TTM

POS

Mobile

Messenger

iBank

CRM

DWH

ERP BPM

ATM

15

openway

way4 lifestyle banking

Issuing & Tokenisation

Acquiring & Wallets & e-Commerce Gateway

Omni-Channel Digital Banking & PSD Hub

Risk Management & Digital Identity

Intelligent Data-Driven Banking

e-Commerce gateway POS Management

SEPA

Clearing & settlement Multi… Card issuing

Merchant portal,

customer serviceTokenisation

Workflow

management

Risk management,

3-D Secure

Product catalogue,

tariff managementFee prediction

Account & merchant

management

Loyalty campaigns,

Data marts

H2H

Bill aggregators Internal systemsPayment schemes3rd party hosts

Billing gateway IPS interfacesWeb service API,

GL, batch

e-Shops

way4 end-to-end acquiring

PSPs Mobile app Web portalPOS

Web service API

let’s create

together!