Implementing Cisco Unified Communications IP Telephony .CIPT1 Implementing Cisco Unified Communications

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  • CIPT1

    Implementing Cisco Unified Communications IP Telephony Part 1 Volume 2 Version 6.0

    Student Guide

    Editing, Production, and Web Services: 02-15-08

  • DISCLAIMER WARRANTY: THIS CONTENT IS BEING PROVIDED AS IS. CISCO MAKES AND YOU RECEIVE NO WARRANTIES IN CONNECTION WITH THE CONTENT PROVIDED HEREUNDER, EXPRESS, IMPLIED, STATUTORY OR IN ANY OTHER PROVISION OF THIS CONTENT OR COMMUNICATION BETWEEN CISCO AND YOU. CISCO SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE, OR ARISING FROM A COURSE OF DEALING, USAGE OR TRADE PRACTICE. This learning product may contain early release content, and while Cisco believes it to be accurate, it falls subject to the disclaimer above.

    The PDF files and any printed representation for this material are the property of Cisco Systems, Inc., for the sole use by Cisco employees for personal study. The files or printed representations may not be used in commercial training, and may not be distributed for purposes other than individual self-study.

  • Table of Contents Volume 2 Single-Site Off-Net Calling 4-1

    Overview 4-1 Module Objectives 4-1

    Implementing MGCP Gateways in Cisco Unified Communications Manager 4-3 Overview 4-3

    Objectives 4-3 Cisco Unified Communications Manager and MGCP Gateways 4-4

    Endpoint Identifiers 4-5 MGCP and SCCP Interaction 4-6

    MGCP Gateway Support in Cisco Unified Communications Manager and Cisco IOS Gateways 4-7 Cisco Unified Communications Manager Configuration Server 4-11 PRI Backhaul 4-12

    MGCP Gateway Configuration in Cisco Unified Communications Manager 4-13 Step 1: Add an MGCP Gateway 4-14 Step 2: MGCP Gateway Configuration 4-16 Steps 3 and 4: Add MGCP Endpoints by Selecting Modules and VICs 4-17 Step 5: Configure the MGCP Endpoint 4-19

    Cisco IOS Gateway MGCP Configuration 4-21 Configuring Cisco IOS Gateway for MGCP Using a Configuration Server 4-23 Configuring Cisco IOS Gateway for MGCP Example 4-25

    Summary 4-27 Configuring Cisco Unified Communications Manager Call Routing Components 4-29

    Overview 4-29 Objectives 4-29

    Endpoint Addressing 4-30 Endpoint Dialing 4-31 Endpoint Dialing Example 4-32 Uniform On-Net Dial Plan Example 4-33

    Cisco Unified Communications Manager Call Routing 4-35 Call Routing Types Example 4-36 Call Routing Table Entries (Call Routing Targets) 4-37 Sources of Call Routing Requests (Entities Requiring Call Routing Table Lookup) 4-38 Route Patterns: Commonly Used Wildcards 4-39 Route Pattern Examples 4-40 Cisco Unified Communications Manager Call Routing Logic 4-41 Digit-by-Digit Analysis 4-42 Digit Collection Example 4-43 Closest Match Routing Example 4-44 Interdigit Timeout Example 4-45

    Cisco Unified Communications Manager Digit Analysis 4-46 User Input on SCCP Phones 4-47 User Input on SIP Phones 4-48 User Input on Type A SIP Phones No SIP Dial Rules Configured on the Phone 4-49 User Input on Type A SIP Phones SIP Dial Rules Configured on the Phone 4-50 User Input on Type B SIP Phones No SIP Dial Rules Configured on the Phone 4-51 User Input on Type B SIP Phones SIP Dial Rules Configured on the Phone 4-52 Dial Rules and KPML Interworking 4-53 Gateway Overlap Sending and Receiving 4-54

    Cisco Unified Communications Manager Path Selection 4-55 Path Selection Example 4-56 Path Selection Configuration Elements in Cisco Unified Communications Manager 4-57

    Cisco Unified Communications Manager Path Selection Configuration 4-58 Route Group Configuration 4-59 Route Group Configuration 4-60 Route List Configuration 4-61 Route List Configuration Example 4-62

    The PDF files and any printed representation for this material are the property of Cisco Systems, Inc., for the sole use by Cisco employees for personal study. The files or printed representations may not be used in commercial training, and may not be distributed for purposes other than individual self-study.

  • ii Implementing Cisco Unified Communications IP Telephony Part 1 (CIPT) v6.0 2008 Cisco Systems, Inc.

    Digit Manipulation Requirements with Path Selection 4-63 Special Call Routing Features 4-64

    Route Filters 4-65 The ! Wildcard 4-68 Urgent Priority 4-69 Blocked Patterns 4-70 Call Classification 4-71

    Summary 4-72 References 4-72

    Implementing Cisco Unified Communications Manager Digit Manipulation 4-73 Overview 4-73

    Objectives 4-74 Essentials of Cisco Unified Communications Manager Digit Manipulation 4-75

    Digit Manipulation Requirements 4-76 Cisco Unified Communications Manager Digit Manipulation Flow 4-77

    Digit Manipulation Flow Example (Incoming Call from PSTN) 4-78 Cisco Unified Communications Manager Digit Manipulation Configuration Elements 4-79 Cisco Unified Communications Manager External Phone Number Mask 4-80

    Configuring External Phone Number Mask 4-81 External Phone Number Mask Example 4-82

    Cisco Unified Communications Manager Digit Prefix and Stripping 4-83 Digit Stripping 4-84 Understanding DDIs 4-85 Using PreDot DDIs 4-86 Using Compound DDIs 4-87

    Cisco Unified Communications Manager Transformation Masks 4-88 Configuring Transformation Masks 4-89

    Cisco Unified Communications Manager Translation Patterns 4-90 Configuring a Translation Pattern 4-92 Translation Pattern Example 4-93

    Cisco Unified Communications Manager Significant Digits 4-94 Configuring Significant Digits 4-95 Significant Digits Example 4-96

    Cisco Unified Communications Manager Digit Manipulation 4-97 Calling Party Transformation Order 4-98 Called Party Transformation Order 4-99 Transformation Example 4-100

    Summary 4-101 References 4-102

    Implementing Calling Privileges in Cisco Unified Communications Manager 4-103 Overview 4-103

    Objectives 4-103 Calling Privileges Fundamentals 4-104

    Call Privileges Requirement Example 4-105 Calling Privileges Configuration Elements 4-106

    Partitions and Calling Search Spaces 4-107 Partition and CSS 4-108 Analogy: Locks and Key Rings 4-109 Basic Partitions and CSS Example 4-111 CSS Partition Order Relevance 4-112 Partitions and CSS Example with Multiple Best Matches 4-113 Phones Have a Device CSS and Line CSS 4-114 Example with IP Phone Line CSS and Device CSS 4-115 Class of Service Sample Scenario 4-117 Configuring Partitions and Calling Search Spaces 4-119 Creating Partitions 4-120 Assigning Partitions 4-121 Creating a CSS 4-122 Assigning a CSS to an IP Phone 4-123

    The PDF files and any printed representation for this material are the property of Cisco Systems, Inc., for the sole use by Cisco employees for personal study. The files or printed representations may not be used in commercial training, and may not be distributed for purposes other than individual self-study.

  • 2008 Cisco Systems, Inc. Implementing Cisco Unified Communications IP Telephony Part 1 (CIPT) v6.0 iii

    Time Schedules and Time Periods 4-124 Time-of-Day Routing Applications 4-125 Time Periods and Time Schedules 4-126 Example: Block International Calls During Weekends and on January 1 4-127 Time-of-Day Routing Configuration Procedure 4-128 Creating Time Periods 4-129 Creating Time Schedules 4-130 Assigning Time Schedules to Partition 4-131

    Understanding CMC and FAC 4-132 CMC Call: Successful Call 4-133 CMC Call: Call Failure 4-134 FAC Call: Successful Call 4-135 FAC Call: Call Failure 4-136

    Calling Privileges Applications Overview 4-137 Calling Privileges Application Examples 4-138

    Implementing CoS 4-139 Implementing CoS: Traditional Approach 4-140 Traditional Approach Example: Single Site 4-141 Traditional Approach Example: Multiple Sites 4-142 Line Device Approach: Improves Scalability 4-143 Using a Line Device Approach 4-144 Line Device Approach Example: Multiple Sites 4-145

    Implementing 911 and Vanity Numbers 4-146 Vanity Numbers 4-147 Implementing Emergency and Vanity Numbers in Cisco Unified Communications Manager 4-148 Vanity Number Example 4-149

    Implementing Time of Day-Based Carrier Selection 4-150 Time of Day-Based Carrier Selection Example 4-151

    Implementing PLAR 4-152 PLAR Example 4-153

    Summary 4-155 References 4-156

    Implementing Call Coverage in Cisco Unified Communications Manager 4-157 Overview 4-157

    Objectives 4-157 Cisco Unified Communications Manager Call Coverage Features 4-158 Cisco Unified Communications Manager Call Forwarding, Shared Lines, and Call Pickup 4-159

    Shared Lines 4-160 Call Pickup/Group Call Pickup 4-161

    Call Hunting Components 4-162 Call Hunting Operation 4-163 Hunt Pilots 4-164 Hunt Lists 4-166 Line Groups 4-167 Line Group Members 4-168

    Call Hunt Options and Distribution Algorithms 4-169 Line Group Distribution Algorithms 4-170

    Call Hunting Flow 4-171 Call Hunting Configuration 4-174

    Step 1: Configuring Line Groups 4-175 Step 2: Configuring Hunt Lists 4-177 Step 3: Configuring Hunt Pilots 4-179 Directory Number Configuration 4-181 Example 1: Internal and External Forwarding (No Hunting) 4-183 Example 2: Internal and External Forwarding with Hunting 4-184 Example 3: Internal and External Forwarding with Hunting 4-185 Example 4: Internal and External Forwarding with Hunting 4-186 Example 5: Using the Maximum Hunt Timer While Hunting 4-187

    Summary 4-188 References 4-188

    The PDF files and any printed representation for this material are the property of Cisco Systems, Inc., for the sole use by Cisco employees for personal study. The files or printed representations may not be used in commercial training, and may not be distributed for purposes other than individual self-study.

  • iv Implementing Cisco Unified Communications IP Telephony Part 1 (CIPT) v6.0 2008 Cisco Systems, Inc.

    Module Summary 4-189

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