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Implementation Status Report A1.3: Effects of mobility management measures at RWTH Aachen, FH Aachen and Campus Area
Deliverable No.: D1.3
Project Acronym: DYN@MO
Full Title:
“DYNamic citizens @ctive for sustainable MObility”
Grant Agreement No.: 296057
Workpackage/Measure No.: A1.3
Workpackage/ Measure Title:
Sustainable university traffic
Responsible Author(s):
Boßhammer, Michael, M.A.
Hebel, Christoph, Prof. Dr.-Ing.
Merkens, Torsten, M.Eng.
Responsible Co-Author(s):
Witte, Andreas, Dr.-Ing. (Akad. Oberrat)
Date: 22.10.2016
Status: Final
Dissemination level: Public
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Abstract
This implementation status report provides an overview of the measures which have been
developed and implemented at the two universities since December 2012 as part of work
package A1.3 “Sustainable University Traffic” in project CIVITAS DYN@MO.
This report describes the mobility concepts of the two universities in detail and covers the
developments which took place in the course of the project duration. This includes listing the
numerous measures and activities as well as their development processes and results.
Owing to the accompanying scientific research, detailed evaluations could be conducted
which in turn made it possible to assess the measures. This primarily includes determining
the effects and success of the mobility project. In addition, the challenges which arose during
the course of the project are listed and the ways to meet them are described in more detail.
Project Partners
Organization Country Abbreviation
cambio Aachen Germany DE
Campus GmbH Germany DE
City of Aachen Germany DE
FH Aachen Germany DE
RWTH Aachen (ISB) Germany DE
STAWAG Germany DE
Document History
Date Person Action Status Diss. Level
31.03.16 Michael Boßhammer,
Torsten Merkens
Finalizing the report Draft TC
08.04.16 Marcel Braun Proof-reading and final formatting Final EC
22.10.16 Michael Boßhammer Preparation of revised version Final EC
Status: Draft, Final, Approved, and Submitted (to European Commission).
Dissemination Level: PC = Project Coordinator, SC=Site Coordinator, TC=Technical Coordinator, EM=Evaluation Manager.
Effects of mobility management measures at RWTH Aachen, FH Aachen and Campus Area 22 October 2016
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1 INTRODUCTION .............................................................................................................................. 4
2 BACKGROUND ............................................................................................................................... 6
2.1 TRANSPORT AND MOBILITY CONCEPTS OF FH AACHEN AND RWTH AACHEN UNIVERSITY .............. 6
3 BASICS ..........................................................................................................................................11
3.1 STAKEHOLDER ANALYSIS .......................................................................................................... 11
3.2 BASIC DATA ON MOBILITY .......................................................................................................... 12
3.3 FOCUS GROUPS ....................................................................................................................... 17
4 MOTORIZED PRIVATE TRANSPORT ..........................................................................................19
4.1 TRANSPORT DEVELOPMENT CAMPUS HÖRN (RWTH AACHEN) ................................................... 19
4.2 STATIONARY TRAFFIC ............................................................................................................... 21
4.3 CARSHARING ........................................................................................................................... 25
4.4 CARPOOLING ........................................................................................................................... 33
5 LOCAL PUBLIC TRANSPORT .....................................................................................................38
5.1 BUS AND RAILWAY OFFERS ....................................................................................................... 38
5.2 JOB TICKET .............................................................................................................................. 41
6 CYCLING ........................................................................................................................................44
6.1 BIKE STANDS ........................................................................................................................... 44
6.2 PEDELEC RENTAL SYSTEM ........................................................................................................ 46
6.3 OTHER MEASURES ................................................................................................................... 48
7 MOBILITY INFORMATION ............................................................................................................49
7.1 INFORMATION AT RWTH AACHEN UNIVERSITY .......................................................................... 49
7.2 INFORMATION AT FH AACHEN UNIVERSITY OF APPLIED SCIENCES .............................................. 58
8 EXTERNAL FACTORS ..................................................................................................................60
8.1 DEVELOPMENT OF FUEL PRICES ................................................................................................ 60
8.2 RAILWAY LINE CLOSURES ......................................................................................................... 62
8.3 COUNCIL PROPOSAL ON MOBILITY AT RWTH AND FH AACHEN ................................................... 62
9 CONCLUSIONS AND PLANS FOR THE FUTURE ......................................................................63
10 LIST OF FIGURES .........................................................................................................................66
11 LIST OF TABLES ..........................................................................................................................68
12 LIST OF WORKS CITED ...............................................................................................................69
13 ANNEX ...........................................................................................................................................70
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1 Introduction
The overall aim of measure “A1.3 Sustainable university traffic” within the EC-co-funded
CIVITAS DYN@MO project is the implementation of a sustainable mobility plan for the
RWTH Aachen University and FH Aachen areas.
For the new university campus areas (Melaten and West), the integration of mobility
management into the site development is a main focus of work. To support site developers
and companies, an advisory service will be implemented by developing and offering a
handbook concerning the implementation of mobility management measures and especially
with individual consultation. Companies moving to the area will have the opportunity to take
part in implementing infrastructure measures and contribute to a more sustainable traffic.
Furthermore, the RWTH Aachen set up an intermodal, web-based information and guidance
system for better mobility and accessibility of the university area. This system includes
mobility information points in the university areas. In addition, the system will be connected to
the system of the Aachen Transport Association (AVV) developed in DYN@MO measure
“A3.1 Mobility Alliance”.
For the campus areas of FH Aachen, a mobility management concept is being developed.
The focus is on implementing mobility management measures (including a pedelec rental
system and business trip management).
This comprehensive approach and joint effort of mobility and planning with stakeholders will
ensure a better air quality within this new area (and beyond), and that students, employees,
and visitors are encouraged to use alternative transport modes. Furthermore, there will be
fewer motorized trips within the new area, between the three Aachen campuses, and for
commuting, which in turn means that less car parking will be required by land developers
(and employees and students).
The activities mentioned above constitute only a selection of the universities’ mobility
concepts. This report gives an extensive insight into the measures that were developed and
implemented (or are about to be implemented) within measure “A1.3 Sustainable university
traffic” of the CIVITAS DYN@MO project. The key objectives and tasks of the measure
according to the project’s Description of Work are:
Development of a sustainable mobility plan for the new education, research and
business campus: good air quality, extensive use of alternative transport modes, less
car usage and less parking space for private cars
Involvement of stakeholders in local mobility into the process of developing and
implementing the mobility plan for this new campus
Identification of prerequisites encouraging the use of clean vehicles (pedelecs,
electric cars, segways, etc.) for the new campus
Implementation of tangible measures of the clean air plan and sustainable transport
plan for the University areas
Creation of an advisory service for land developers
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First of all this report describes the mobility concepts of FH and RWTH Aachen, covering
also previous developments to show the background and preconditions for both locations.
Against this background, the topic “electric mobility” is discussed as well since it poses a
cross-sectoral challenge in the CIVITAS DYN@MO project.
A stakeholder analysis is then presented which was conducted at the beginning of the project
to define the tasks and responsibilities in this CIVITAS measure. In addition, the main results
of the mobility surveys and other qualitative surveys are presented and referred to multiple
times throughout this report.
Furthermore, the mobility management measures which were developed and implemented
during the project in close cooperation with the project partners and others are described.
These primarily include measures for public transport, cycling, and motorized private
transport, which can be assigned both to push and pull factors. This means that measures
were chosen and taken which both give incentives to switch to environmentally friendly
transport modes and make individual private transport less attractive. Combined with
infrastructure measures, the universities try to influence the mobility behaviour of its
employees, students, and visitors. These efforts shall lead to a more environmentally
friendly, sustainable university traffic.
In addition to the universities’ mobility concepts, selected external factors are described
which are closely linked to the measure and have influenced its implementation considerably.
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2 Background
2.1 Transport and mobility concepts of FH Aachen and RWTH Aachen University
Universities and other institutions of higher education often constitute one of the largest
traffic generators in cities and regions. Ensuring accessibility for students, employees and
visitors is essential. In addition, mobility needs that result from internal logistics must be
taken into account.
Due to multiple developments, the number of students has grown considerably at many
universities in recent years. Roughly 2.8 million students were enrolled in German
universities in the 2015/16 winter semester1. At the same time, German universities
employed about 675,000 people, which means that more than three million people travel to
university locations almost daily to study or to work2. Through their students’ and employees’
mobility, universities have a considerable influence on the traffic situation in their regions.
Against this background and with the intention to reduce environmental stress caused by
motorized private transport, the goals must be to handle the necessary traffic in an as
environmentally friendly way as possible, to use existing infrastructure at optimal capacity,
and to limit possible infrastructure expansions to the necessary level.
2.1.1 RWTH Aachen University
RWTH Aachen University is the largest employer in the region and therefore a major traffic
generator.
The expansion of the university in the Campus Melaten and Campus West areas, plans for
restructuring and densification on the inner-city campus, and the additional traffic resulting
therefrom make it necessary to consider the topic of mobility at the university in an integrated
approach of transport infrastructure planning and transport and mobility management. On
Campus Melaten, eleven new research clusters are being set up on an area of 500,000 m².
Six research clusters are already being implemented as “starting clusters” for Campus
Melaten. The new university area, a greenfield project, is expected to provide up to 10,000
new jobs. In addition, the introduction of an innovative mobility concept and the use of
innovative transport modes is meant to support and communicate the image of RWTH as an
excellent university. With various mobility management measures, the university hopes to
make a contribution to air pollution control and thus to a sustainable development of the City
of Aachen.
It is important not to ignore urban planning concerns in this context. Streets crowded with
parked cars instead of generous public spaces and the quality of the signposting are
important factors influencing the attractiveness of a given location. In addition, congestion
occurred in some parts of the road network and on some public transport routes, especially
during rush hour.
1 (statista, 2016) 2 (statista, 2016)
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An integrated transport and mobility concept for the entire university area which takes the
different locations, the needs of the target groups, and the fields of action in infrastructure
and organization into account must consist of components and include measures for
influencing mobility and transport behaviour. For an efficient development, a coordinated
combination of ‘hard’ infrastructure measures and ‘soft’ mobility management measures (e.g.
job ticket, information and consultation, facilitating carpooling) is required. Only then can the
infrastructure be used to its full potential and costs and space for new facilities be saved.
A sustainable mobility concept for the university
In September 2008, the rectorate of the RWTH Aachen University tasked the Institute of
Urban and Transport Planning (ISB) with developing a “Master Plan Mobility” for the
university. This sustainable mobility concept, which includes target group specific measures
and was developed in two phases, primarily pursues the goals of mobility management.
Figure 1: Master Plan Mobility of RWTH Aachen University
Source: Institute of Urban and Transport Planning
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Phase 1 was completed in 2009 and constitutes the basis of the mobility concept. In this
phase, a status analysis was conducted which showed the general transport situation at the
university. On this basis, some initial areas requiring action were pointed out.
The second phase (2010) covered each component (public transport, cycling, etc.) in-depth
and concrete measures were developed. The concept is subdivided into six fields of action
and includes target group specific measures for the employees, visitors/customers, students,
and logistics (see Figure 1), which do not focus on expanding transport infrastructure
measures but primarily pursue the goals of mobility management. In addition to the job ticket
and the parking space management, the bicycle infrastructure was gradually improved.
Some measures are still in development or have not yet been implemented completely.
Among others, this includes a mobility management for investors, a pedelec rental system,
and the further expansion of electric mobility. For several years, students of the university
have had a semester ticket which allows them to use all modes of local public transport
throughout North Rhine-Westphalia at any time.
2.1.2 Mobility management concept for FH Aachen University of Applied
Sciences
A mobility management concept improved the sustainability of urban traffic and optimised the
mobility behaviour of the citizens. The FH Aachen is an institution with approximately 1,300
employees and 13,000 students. The high amount of people caused a high appearance of
traffic. In that case, the FH Aachen wanted to contribute to environment, climate and health
protection through the implementation of an own mobility management concept.
The mobility management concept had been a three step process:
1. The baseline analysis, a special evaluation programme that analysed each of the
sites of the FH Aachen, was conducted. All locations at Bayernallee/Kalverbenden,
Eupener Straße, Goethestraße, Hohenstaufenallee and Boxgraben/Stephanstraße
had their individual requirements and circumstances.
2. Within the framework of the mobility management concept, the target groups were
defined and the objectives determined. Based on the evaluation data, a list of
measures were deduced and put into an order of priority. A special focus was on
electromobility by integrating new clean vehicle (pedelecs, electric carsharing) and
convincing employees to use such modes for business trips via promotion material
(fact sheets).
3. Therefore, an integrated mobility station was constructed, an information system/
platform for e.g. commuters was implemented and the processes of the internal
business travel management were optimised.
2.1.3 Electric mobility at FH Aachen and RWTH Aachen University
FH and RWTH Aachen’s mobility concepts include a variety of target group specific mobility
management measures promoting sustainable mobility.
The first Master Plan Mobility of RWTH Aachen University (2009) already pointed out that the
use of electric vehicles of all kinds needed to be pushed in the future. The plan was to create
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the necessary conditions for this early on, both in terms of infrastructure and conceptually. In
addition to using electric vehicles, which could be provided in central locations both for
internal use (logistics) and for visitors, setting up a public pedelec rental system for the City
of Aachen was suggested.
Numerous measures have already been developed and partially implemented as part of the
CIVITAS DYN@MO project, in which electric mobility is considered a cross-sectoral task for
all work packages.
The pedelec rental system is currently (March 2016) not in public operation yet, but the first
two stations have already been completed. It will allow many students and employees of the
universities, but also all other citizens and visitors of the city, to use an electric vehicle. Due
to Aachen’s relatively hilly topography, it makes sense having a bike rental system which
offers pedelecs.
Carsharing is another field that has come to bank on electric mobility in recent years. The
carsharing stations that are being set up for the CIVITAS project at FH and RWTH Aachen
will therefore be equipped with electric vehicles as well as conventional ones (Campus
Melaten and FH Aachen Bayernallee).
Figure 2: Carsharing with electric and conventional vehicles at RWTH Aachen University
Source: Institute of Urban and Transport Planning
The necessary infrastructure is provided by STAWAG. The local energy provider installed the
charging poles for the carsharing company’s electric vehicles. These charging stations offer
both a charging pole for carsharing vehicles and a public one as well as a parking spot.
Furthermore, RWTH Aachen University owns 31 electric cars and six electric scooters which
are used for various purposes (as of 3 December 2015). There are currently 14 charging
poles at RWTH Aachen University with a capacity of 24 vehicles.
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At FH Aachen University of Applied Sciences first measures in relation to electromobility
were implemented: A charging point at FH Eupener Straße was set up by STAWAG; a
second charging point was planned as an extension of the first existing mobility station at FH
Bayernallee. With the help of a charging point, it would be possible to extend the existing
carsharing station with a second, full electric car. The station at Bayernallee would be
finalised by the integration of an electric bike sharing scheme. All contracts between relevant
stakeholders (BLB NRW – Bau- und Liegenschaftsbetrieb des Landes Nordrhein-Westfalen,
FH Aachen, STAWAG, cambio Aachen and Velocity Aachen) had been signed.
Some more considerations and planning were made on a charging point at new “competence
centre of mobility” at the FH site in Hohenstaufenallee. The charging infrastructure would be
located on BLB NRW property and may be used in terms of future research and
demonstration projects.
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3 Basics
3.1 Stakeholder analysis
Figure 3: Stakeholder Analysis
Source: Institute of Urban and Transport Planning (2013)
The main objective of this measure is the implementation of a sustainable, environmentally
friendly university traffic. The following participants are involved:
Department 63 (construction supervision) of the City of Aachen – conducting the
development of the new University Campus areas (Melaten, West) – is involved in the
CIVITAS DYN@MO project. The City of Aachen will support investors of the new campus
thereby minimizing the number of parking spaces by non-comprehensive reduction factors.
Department 61 (urban development and traffic facilities) of the City of Aachen is responsible
for setting up and providing pedelec rental stations (two on the campus of RWTH Aachen
University and one on the campus of FH Aachen). In addition, Department 61 is responsible
for zoning the new University Campus areas and evaluating the content of the innovative
mobility management measures.
The Campus GmbH is responsible for the project management within the context of the
university expansion. Therefore, the Campus GmbH is in contact with investors and
operators by informing them about the mobility management measures and by supporting
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them in terms of funding and realization. In addition to that, the Campus GmbH chairs
meetings and workshops.
The local carsharing company Cambio is setting up carsharing stations on the new University
Campus. At this station, hybrid and/or electric cars will be available which enables an
environmentally friendly business trip management. The STAWAG supports Cambio by
installing a charging station for electric cars.
The Chair of Transportation of FH Aachen is working out a mobility management concept for
the FH including parking space management and the introduction of a job ticket. Additionally,
the Chair of Transportation works on the evaluation concept for measure A1.3 in
collaboration with the RWTH’s Institute of Urban Planning and Transport (ISB).
The ISB of RWTH Aachen University is the measure leader and therefore coordinates all
tasks. Analogous to the FH Aachen University, the ISB is working out a mobility management
concept for RWTH Aachen University. In addition, the ISB is also working on a mobility
management handbook for site developers. Moreover, the ISB is supporting the Campus
GmbH in the implementation of the mobility management measures of the new University
Campus.
Department 10.0 of RWTH Aachen University, Facility Management, manages the
implementation of the RWTH-internal routing system in collaboration with various chairs of
the Faculty of Computer Science.
BLB NRW (Bau- und Liegenschaftsbetrieb des Landes Nordrhein-Westfalen) owns almost all
properties of the federal state and rents its buildings to regional authorities and institutions,
including RWTH Aachen University. BLB is an important actor in the CIVITAS DYN@MO
project when it comes to developments in infrastructure and building at the university. The
institution is particularly involved in all concerns of planning and development surrounding
the parking space concept of the university.
3.2 Basic data on mobility
3.2.1 RWTH Aachen University
Mobility survey 2010
In order to evaluate the effectiveness of measures, it makes sense to gather basic data on
mobility.
Prior to the implementation of the measures from the Master Plan Mobility developed in
2009, a mobility survey was conducted among the employees of RWTH Aachen University in
2010 (see Annex 1; in German). This survey was meant to generate interest in a job ticket for
public transport and to provide a basis of data for the evaluation of the mobility management
measures. The Institute of Urban and Transport Planning developed a written mobility survey
to gauge the employees’ interest in a job ticket, a parking permit, or a combined ticket (job
ticket and parking permit). Employees were also asked which transport mode they primarily
used for their trip to work and which transport mode they would like to use following the
introduction of parking space management and a job ticket.
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So as to already consider the employees’ needs in the development of the public transport
measures, participants were given the opportunity to suggest improvements for public
transport (bus and rail). Based on this data, the public transport offers were already improved
before the job ticket was introduced.
In addition to sociodemographic data (e.g. age and gender), participants were asked to state
their place of residence and place of work as these factors have a decisive influence on the
employees’ mobility behaviour.
In total, 3,324 of the roughly 7,800 employees contacted participated in the survey (43%).
About 2,300 questionnaires could be evaluated completely. The survey was representative in
terms of the places of residence, gender, and employment of the employees.
Regarding modal split, the results of the mobility survey show that more than half of the
employees (58%) took a car to work, either as driver or passenger. About a fifth (19%) used
public transport in 2010 and about one quarter (23%) of the employees walked or rode a
bicycle to work (see Figure 4).
More than two thirds of the participants were interested in a combined ticket for €18.90 which
would include both a job ticket and a parking permit. A fifth of these wanted the option of a
transferable public transport ticket despite a price increase of €5.90. In addition, the question
about the employees’ intended future choice of transport mode for their commute uncovered
a great potential for change: 13% of the participants could imagine to forego their car and
instead switch to public transport, which means that the public transport share could increase
from 19% to 32% following the implementation of the measures. The ISB thereupon
recommended that the university should introduce a combined ticket as this could lead to a
substantial shift from motorized private transport to more environmentally friendly transport
modes.
Mobility survey 2013
As part of CIVITAS DYN@MO measure “A1.3 Sustainable university traffic”, another mobility
survey (see Annex 2; in German) was conducted among the employees of the university in
autumn 2013 in order to evaluate the effectiveness of the implemented mobility management
measures. 2,612 of the 8,494 employees participated in the online survey (31%).
The online survey was a survey among all employees (including PhD students). Since all
employees of RWTH Aachen University have a university email address and access to a
computer connected to the internet, they were invited to participate in the survey via email.
The online survey was divided into five sections. In the first section, employees were asked
about their mobility behaviour on their trip to work. The second chapter covered questions
surrounding public transport, especially on the job ticket of the university. The third section
evaluated motorized private transport including parking space management. The two final
sections covered the employment and sociodemographic aspects.
The evaluation focused on determining the modal split. When comparing the modal split data
from 2010 and 2013, a clear shift from motorized private transport to public transport can be
observed (see Figure 4). The share of motorized private transport (driver and passenger)
sank from 58% to 46%. The share of public transport as the main transport mode increased
Effects of mobility management measures at RWTH Aachen, FH Aachen and Campus Area 22 October 2016
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from 19% to 33%. This means that more than half of the employees use environmentally
friendly transport modes for their trip to work. Differentiated by the place of residence, almost
two thirds of the employees living in the City of Aachen use environmentally friendly transport
modes. In addition, the evaluation shows that the public transport share in the surrounding
towns and municipalities connected to Aachen by rail is higher than in those without a rail
connection.
Figure 4: Employees’ use of transport modes in 2010 and 2013
Source: Institute of Urban and Transport Planning (2010 and 2013)
Moreover, the results of the survey show that more than half of the employees (57%) own a
public transport season ticket. About a quarter of the participants could also imagine
carpooling as an option. In early 2015, the university therefore joined the public carpooling
portal “Pendlerportal” (commuter portal) and set up its own integrated platform for its
employees and students (see Chapter 4.4.1).
Impact and effects of the mobility management measures
By implementing the mobility management measures described, the number of car trips and
commuter mileage could be reduced considerably. Projections show that 3.65 million car km
per year were saved compared to 2010. This means that ca. 705 tons of CO2 were saved per
year.
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These successes can also be seen on site: Use of the largest car park of the university,
which was expanded in 2009, has shrunk continuously since the mobility management
measures were adopted, and is currently at 40% capacity (see Chapter 4.2.1). In addition,
there has been a considerable increase in the number of passengers on the bus and rail
lines accessing the campuses.
The evaluation of the implemented mobility measures shows that introducing the job ticket
and the parking space management simultaneously has led to a change in the choice of
transport modes among the university’s employees. By restricting motorized private transport
and making public transport more attractive, many employees were motivated to make the
shift to environmentally friendly transport modes.
3.2.2 Mobility survey at FH Aachen University of Applied Sciences
In October/November 2014, a survey took place among all employees of FH Aachen
University of Applied Sciences with questions about their mobility and modal choice
behaviour (see Annex 3; in German). Round about 1,300 persons had been addressed and
524 people (approximately 40%) responded to the questionnaire. For the first time ever,
important information about mobility needs of employees could be collected, which could be
used as a basis for further planning in the context of mobility management at FH Aachen.
The questions were asked in a way that estimations of potential for the introduction of a job
ticket, joining a carpool portal and conducting business trips with new, sustainable transport
modes were possible.
Furthermore, the personal attitudes and assessments on the topics “public transport” (bus
and train) and “parking”, each aggregated over all sites of FH Aachen, were evaluated. The
themes were:
General characteristics for mobility and modal choice behaviour
Carpooling
Parking
Public transport
Public transport ticket for employees (“job ticket”)
Business trips
The following graphs (Figure 5 to Figure 7) provide a summary of the results of the
questionnaire and give insights about the diversity of topics, as mentioned above.
All figures have been extrapolated to all sites.
The employees at FH Aachen University of Applied Sciences have been asked, what
transport mode they used for travel to work. Approx. 60% used the car (as driver or
passenger) for their daily travel to work. Public transport with a contribution of 15%, cycling
14% and walking with some 9% together make up the other 40% of the modal split.
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Figure 5: Modal Split (trip purpose work) of FH Aachen employees
Source: FH Aachen (2014)
The respondents should classify the parking at their work place. The subjective opinion
obviously differed much between the different FH sites. Whereas Eupener Straße and the FH
Site in Jülich got positive feedback, many sites had a satisfactory assessment like Robert-
Schuman-Str., Hohenstaufenallee, Aachener-Münchner-Allee and Bayernallee. Bad results
for Goethestraße, Boxgraben and Stephanstraße were justifiable with a lack of existing
parking space in close surroundings to the buildings.
Figure 6: Classification of parking in dependence of FH Aachen sites
Source: FH Aachen (2014)
9%
14%
15%
0%
61%
1%
Modal Split (trip purpose: work, aggregated all sites) (n = 524, extrapolation to all sites)
Walking
Bicycle
Public Transport
Hybrid/Electric Car
Car (driver+passenger)
Others
8%
25%
24%
4%
4%
17%
12%
3%
29%
6%
34%
12%
16%
16%
14%
33 %
23 %
16 %
13 %
10 %
16 %
35 %
16 %
24 %
8%
15%
9%
7%
18%
8%
12%
39%
13%
29%
8%
32%
38%
9%
31%
9%
27%
9%
24%
43%
25%
15%
34%
18%
33%
9%
12%
20%
18%
14%
Aachener-und-Münchener-Allee
Bayernallee
Boxgraben
Eupener Straße
Goethestraße
Heinrich-Mußmann-Straße
Hohenstaufenallee
Kalverbenden
Robert-Schuman-Straße
Stephanstraße
Classification of parking in dependence of FH Aachen Sites (n=524; extrapolation at all sites)
very good good satisfactory sufficient inadequate did not reply
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Figure 7: Assessment of Public Transport - Part: No. of buses, timetable
Source: FH Aachen, 2014
Those employees that used public transport had assessed the quality in relation to the
amount of buses (offers) on the one hand and the timetable satisfaction on the other hand.
The possible ratings were provided from very good (dark green) to inadequate (red). The
people behind the grey contributions (“did not reply”) did not use PT and consequently were
not able to assess the public transport in its quality.
3.3 Focus groups
3.3.1 RWTH Aachen University
In early 2016, the Institute of Urban and Transport Planning conducted focus groups on
“Mobility at RWTH Aachen University” with students and employees of the university who
participated in separate guided discussions on the topics “Public transport and carpooling”
and “Walking and cycling”. Furthermore, all groups discussed “Mobility offers and information
at RWTH Aachen University”.
The goal of the focus groups was to determine the demands of the two main target groups
regarding mobility information and offers at the university. In addition, the existing offers (e.g.
for cycling or public transport) are to be improved based on the suggestions and wishes of
the participants and adapted to their needs. The results of the focus groups constitute a
basis for the university’s new mobility plan.
The participants of the focus groups were acquired via an email distribution list that was
compiled for previous mobility surveys at the university. In these surveys, participants were
17%
6%
13%
3%
10%
4%
8%
7%
9%
29%
15%
19%
15%
12%
6%
12%
16%
13%
14%
17%
8%
9%
5%
4%
5%
15%
7%
3%
3%
6%
7%
3%
3%
3%
4%
5%
8%
67%
68%
53%
71%
63%
79%
58%
68%
69%
57%
Aachener-und-Münchener-Allee
Bayernallee
Boxgraben
Eupener Straße
Goethestraße
Heinrich-Mußmann-Straße
Hohenstaufenallee
Kalverbenden
Robert-Schuman-Straße
Stephanstraße
Assessment of PT (no. of buses/timetable) (n = 524; extrapolation at all sites)
very good good satisfactory sufficient inadequate did not reply
Effects of mobility management measures at RWTH Aachen, FH Aachen and Campus Area 22 October 2016
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asked whether they would be available for other mobility surveys or other events (such as
workshops and focus groups) and could be contacted. A total of 642 employees and
students were invited to the four focus groups in January 2016. 75 people immediately
responded that they were interested in shaping the future mobility at their university.
Shopping vouchers were offered as incentives for participation. Finally, 40 participants (20
students and 20 employees) were selected for the events.
Figure 8: Focus groups with employees of RWTH Aachen University
Source: Institute of Urban and Transport Planning
Participants were assigned to a main topic of the focus groups based on their use of
transport modes which they had stated in previous mobility surveys. Users of certain
transport modes and non-users were distributed evenly among the groups so as to ensure
that both the opinions and demands of the users and the non-users of the respective
transport modes were represented.
The results of the focus groups are currently being processed. They will be integrated into
the development of the sustainable mobility plan for RWTH Aachen University that is
currently under construction and will be finished by the end of 2016. In the short term, the
information gathered in the discussions will be incorporated into the development of the
mobility portal (Chapter7.1.1) and the mobility brochure (Chapter.7.1.2).
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4 Motorized private transport
One of the most important goals of Aachen’s universities when it comes to mobility is to
avoid and reduce motorized private transport while simultaneously promoting
environmentally friendly transport modes.
A comparison of the results of the mobility surveys of 2010 and 2013 shows that mobility
management can lead to a shift in the choice of transport modes among employees. By
restricting motorized private transport and making public transport more attractive, many
employees were led to choose more environmentally friendly transport modes while the
share of car trips decreased significantly.
4.1 Transport development Campus Hörn (RWTH Aachen)
The mobility committee of the City of Aachen decided in 2009 to monitor the transport
developments on Campus Hörn closely in order to be able to respond quickly to a possible
increase in traffic volume due to the expansions on Campus Melaten nearby.
Figure 9: Traffic counting system Campus Hörn
Source: Institute of Urban and Transport Planning
Therefore, seven fixed traffic counters were installed on Campus Hörn (see M1 to M7 in
Figure 5) and have been in operation since September 2009. For this purpose, radars were
set up at the side of the road to continuously record the traffic volume. The gathered data is
meant to indicate a possible increase in traffic in the residential areas in Hörn. Threshold
values for the average daily traffic were defined which should not be exceeded following the
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developments on the neighbouring Campus Melaten. Countermeasures were developed in
case the threshold values were exceeded.
The Institute of Urban and Transport Planning is responsible for gathering data from the
radars and evaluating the data. In addition, the data is published on the institute’s website so
that it is available to the residents of Hörn and all other interested parties.
Figure 10: Average daily traffic (ADT) at Campus Hörn (02/2010 - 01/2015)
Source: Institute of Urban and Transport Planning
Figure 10 shows the development of average daily traffic and clearly indicates that, since
early 2011, traffic has increased considerably, particularly at traffic counter 2. At this counter
(Halifaxstraße), the set threshold value of 7,372 vehicles/day has been exceeded since early
2015.
On Seffenter Weg (TC1), the main connection between the inner city of Aachen and Campus
Melaten for individual transport, the traffic volume only increased slightly. Average daily
traffic there is only slightly higher than it was in 2009 when traffic was first recorded. The
threshold value is only exceeded slightly and infrequently over short periods of time.
Traffic counter 3 (TC3, Ahornstraße) is the third location for which a threshold value was
defined at the time. On Ahornstraße, the traffic volume has even decreased in recent years.
This may, however, be due to bus lines being rerouted to go via Mies-van-der-Rohe-Straße,
0
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Avera
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-Fri [vehic
les/d
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TC1 - TC7 Complete overview Average daily traffic (presented in monthly average) (bicycle, motorcycle, car, truck, bus), Monday to Friday (except on public holidays)
TC1 TC2 TC3 TC4 TC5 TC6 TC7
Effects of mobility management measures at RWTH Aachen, FH Aachen and Campus Area 22 October 2016
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the road running parallel to Ahornstraße, in 2014 (see Figure 10). On Mies-van-der-Rohe-
Straße (TC4), traffic has therefore increased continuously in recent years.
At the other three traffic counters, there have been no notable developments. At the counters
5 (Melatener Str.) and 7 (Valkenburger Str., the traffic volume decreased marginally while it
increased slightly at traffic counter 6 (Muffeter Weg). The lower traffic volume on
Valkenburger Straße can also be traced back to the redevelopment of the roundabout
Pariser Ring/Valkenburger Straße for motorized transport, since which the road has no
longer been connected to the Pariser Ring and the Kullenhofstraße.
4.2 Stationary traffic
4.2.1 Parking space analyses at RWTH Aachen University
As part of DYN@MO measure “A1.3 Sustainable university traffic”, the Institute of Urban and
Transport Planning regularly conducts parking space analyses in order to evaluate the
effects of the numerous measures (job tickets, commuter portal, adapting prices in parking
space management, etc.). For this purpose, four larger parking lots and car parks that are
managed and supervised by the university were selected (see Figure 11).
Figure 11: Parking garages and parking lots at RWTH Aachen University
Source: Institute of Urban and Transport Planning
The “Seminargebäude” parking lot is situated on the central campus between the Audimax,
the Seminargebäude, the SuperC, and the main building of the university. The car park on
Professor-Pirlet-Str. is on Campus Hörn near Aachen West train station. This car park was
expanded in 2009 by 600 parking spaces, resulting in a total of 1,300 parking spaces for
students and employees of the university and making it Aachen’s largest car park. The BLB
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NRW invested about six million Euros in the expansion of the car park, which now has 14
stories. The parking lot “Informatik” is also situated on Campus Hörn and offers 169 parking
spaces, making it the smallest parking area considered in the parking space analysis. Since
fall 2014, the Melaten car park, located between Campus-Boulevard and Forckenbeckstraße,
has offered over 800 parking spots on 15 split-level stories. The new building was
constructed by the Aachen branch of the BLB NRW. The BLB NRW invested about nine
million Euros in the infrastructure expansion in Campus Melaten, contributing to improving
the parking situation in the southern campus area. The car park is managed by RWTH
Aachen University.
Figure 12 shows the results of the parking space analyses. The analyses are conducted two
or three times a year, always a few weeks after the start of the semester once the mobility
behavior of students and employees has settled into a routine. At the start of the semester,
not all students may already have their semester ticket or a parking permit. The occupancy
rates depicted are an average of two analyses conducted in the morning (10:00 – 12:00
A.M.) and in the afternoon (2:00 – 4:00 P.M.).
Figure 12: Parking space analyses RWTH Aachen University
Source: Institute of Urban and Transport Planning, RWTH Aachen University (2015)
The results show that only the “Seminargebäude” parking lot on the central campus has a
high occupancy rate (90-97%). In the other three parking areas, only 29% to 37% of the
available parking spaces are occupied (November 2015). The following photos show that in
the car parks, several stories are empty.
33% 32% 32% 29%
0% 0%
94% 96% 90%
97%
0% 0%
40% 41% 39% 37%
0% 0%
32% 33% 30% 33%
0% 0%
Nov 14 Jan 15 Apr 15 Nov 15 Jan 16 Apr 16
Occupancy rate of selected parking garages and parking lots at RWTH Aachen University
parking garage Professor-Pirlet-Straße (1,136 parking spaces)
Parking lot Seminargebäude (254 parking spaces)
Parking lot Informatik (169 parking spaces)
parking garage Melaten (812 parking spaces)
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Figure 13: Car park Professor-Pirlet Str. (04/2015)
Source: Institute of Urban and Transport Planning
Figure 14: Car park Professor-Pirlet Str. (11/2015)
Source: Institute of Urban and Transport Planning
These statistics prove that the mobility management measures implemented at the university
in 2011 have been effective. That year, parking space management was introduced for all of
the university’s parking area. Since then, every student, employee, and visitor of the
university has needed a parking permit to use one of the parking zones. Simultaneously,
another effective measure was implemented which both promotes the use of public transport
for trips to work and makes the use of private cars less attractive: A job ticket was introduced
for all employees of the university which can be used for both business and private trips.
4.2.2 Evaluation of car parking space at FH Aachen University of Applied
Sciences
In November 2015, the data for availability of car parking spaces, differentiated by types of
parking (≙ disabled parking space, parking for electric vehicles, visitors parking and special
employee parking), had been updated. The following figure provides an overview of the
amount of parking spaces in comparison between 2010 and 2015 in Aachen; the amount of
parking spaces for FH sites in Jülich is available, too. The difference between car parking
space in total and the sum of the other types of parking (see above) was the parking space
available for general usage. In 2010, that amount was 356 parking spaces; in 2015, it
increased to a total amount of 409 parking spaces for general usage.
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Figure 15: Car parking spaces at FH sites, located in City of Aachen in comparison between 2010 and 2015
Source: FH Aachen (2015)
The facility managers attested occupancy level of 100% at all parking spaces at the FH
Aachen sites, during the semester lecture times.
The FH Aachen recorded a continuously positive development of the campus area. That
means, more students matriculated and more research project participations led to an
increase of the number of employees. New construction projects become necessary to
provide new new/more university and work places. Therefore, the extension of parking space
was a legal requirement. These values were already taken into account: at FH site
Bayernallee (+30% in comparison to 2010) and Eupener Straße (+35%) the contingencies of
parking spaces were increased. This has no positive effect on the occupancy rates because
the number of students and employees increased simultaneously. At the FH site in
Goethestraße the capacity of parking has decreased by some 17% in reference to the year
2010. The other sites remained unchanged.
4.2.3 Parking space management at RWTH Aachen University
One of the first measures of operational mobility management was the introduction of parking
space management at RWTH Aachen University in July 2011. Since then, every employee,
student, and visitor of the university has to require a parking permit to use the university’s
parking spaces. The parking areas were divided into parking zones reserved for a limited
group of people, ensuring that the employees can only use the parking spaces belonging to
their building. Students can only use the car parks.
451
8
0
3
84
550
8
2
7
124
Car parking space total
Disabled parking space
Parking for electric vehicles
Visitors parking
Employee parking
Total amount for Aachen Sites 2015 Total amount for Aachen Sites 2010
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Figure 16: Parking zones at RWTH Aachen University
Source: RWTH Aachen University, Facility Management (2014)
Figure 17: Parking zone sign
Source: Institute of Urban and Transport Planning
In 2016, the prices for parking permits were changed for the first time since the introduction
of the parking space management in 2011. On 1 January 2016 and 1 January 2017, the
prices are raised by one Euro per month.
The parking spaces are checked by the surveillance personnel of the university. Vehicles
parked without a valid permit are towed away at the owner’s expense.
4.3 Carsharing
Maintaining their own fleet of vehicles is often a considerable expense factor in large
companies and administrations. However, in many cases the vehicles are not used efficiently
as the size of the fleet is determined by the peak demands. Carsharing could reduce these
expenses and may yield further benefits, as detailed below.
For companies, carsharing is a modern, flexible, affordable and environmentally friendly
alternative to a company-owned fleet of vehicles.
In the following, the term Business Carsharing is used as an umbrella term for all carsharing
measures in mobility management for companies.
Despite its advantages, Business Carsharing is not suitable for every company or purpose.
Carsharing can meet the demands of businesses in the following ways:
1. The carsharing vehicles are used instead of little-used company cars that are not
assigned to a specific employee.
2. The company uses their own vehicles at (near) full capacity and covers possible
peaks in demand using carsharing vehicles.
3. Carsharing vehicles are used for specific rare events that the company-owned
vehicles are not suitable for.
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Using Business Carsharing, companies could save a considerable amount of money if it is
implemented correctly. The monthly fixed costs of carsharing are much lower than that of a
company car, with costs almost only incurring when carsharing is actually used. In addition,
there are indirect cost advantages since the carsharing provider takes over a large amount of
the administrative effort for the business trips.3
Other motives and advantages of Business Carsharing are flexibility, reliability, transparency,
cost control, and the positive public image.
4.3.1 Carsharing as a mobility offer for members of FH Aachen University of
Applied Sciences
The city-wide carsharing provider cambio provided several stations in the immediate
surroundings of FH sites (see Figure 19). The following bullet points show the name of the
carsharing stations and the distances to nearest FH sites:
Boxgraben: “Hubertus” (distance 50 m)
Goethestraße and Hohenstaufenallee/Aachener-und-Münchener-Allee:
o “Goethe” (distance 500 m and 600 m)
o “Mozart” (distance 400 m and 450 m)
Eupener Str.: “REWE-Stenten” (distance 700 m)
Bayernallee: “Bayernallee” (distance 0 m)
The carsharing station "Bayernallee" was built as part of the CIVITAS DYN@MO project and
put into daily operation on 1 December 2015. In the future, this location will be extended by a
charging station for electric vehicles (1 x public parking space and 1 x carsharing) and a
pedelec rental station (with 18 bicycle parking spaces).
In June 2012, a further cambio carsharing station was implemented at campus Jülich with
very good results in utilisation. Round about 1.000 carsharing trips started and ended in
Jülich and 2.600 trips have been made by FH employees in total (until December 2015).
Thus, approx. 38% of trips were made with cars of the carsharing station at campus Jülich.
3 (Wanner, 2003)
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Figure 18: Carsharing stations in immediate surroundings of FH Aachen sites
Source: cambio Carsharing (2015)
4.3.2 Carsharing stations at RWTH Aachen University
On the campuses of RWTH Aachen University, there are currently seven carsharing stations
from cambio Aachen. In addition, there are other stations in direct proximity to the campuses
or isolated university locations within the city.
In the beginning of CIVITAS DYN@MO project, the plan was to set up a carsharing station in
front of the Cluster Logistics building on Campus Melaten. At the time, the Cluster was the
first and only completed building on the new campus. However, during the planning process
for the installation of a charging pole for electric vehicles, the power connection required was
found to be located at a distance of about 50m from the planned location of the charging
pole. Installing the necessary cable would have required digging up the street (including
pavements), which would have been very expensive (ca. €15,000-€18,000). As it was
unclear whether or not the future operator of the pedelec rental system “Velocity” would
provide funding, an alternative location with a better infrastructural situation in terms of
energy supply was determined instead. In early January 2016, the Campus GmbH, RWTH
Aachen University (Facility Management), and STAWAG (power supply) agreed on a
location. The plan is to set up the charging pole and the carsharing station in early 2016. It is
currently unclear whether a pedelec rental station can be set up as well; it would, however,
be an important part of the planned mobility station. Since June 2015, there has been a bus
stop serving three bus routes (12, 22, and 23) in direct proximity of the location (see Chapter
5.1.1).
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With the current number of carsharing stations, a good network coverage can be achieved
throughout the university area. Only in the northern part of Campus Melaten there is no
station within a radius of about 300 to 500 meters. In addition, on the central campus
(SuperC, main building, library, etc.), there is only station “Linde”.
Figure 19: Carsharing stations at RWTH Aachen University
Source: Own depiction according to (cambio Mobilitätsservice GmbH & Co KG, 2014)
4.3.3 Number of people registered for cambio Carsharing at FH and RWTH
Aachen University
Figure 20: Number of people registered for Business Carsharing
Source: Own depiction according to (cambio Mobilitätsservice GmbH & Co KG, 2016)
16 17 27 29 47 47 60
75
138 156 158
173 181 207 196 199
12/12 06/13 12/13 06/14 12/14 06/15 12/15 06/16
auth
orise
d d
rive
rs
Carsharing at the RWTH Aachen University and the University of Applied Sciences (cambio carsharing)
Number of people registered for Business Carsharing
RWTH Aachen University FH Aachen (incl. location Jülich)
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FH Aachen has only one cambio customer access, which means that it cannot be
differentiated by the four locations in Aachen. The number of drivers registered to use the
service rose from 181 to 193 in 2015.
Since 2011, RWTH Aachen University has had a framework agreement with cambio
carsharing Aachen allowing all university institutions to use carsharing for business trips. In
order to do so, the institutions (administrative departments, institutes, chairs, etc.) must
register with cambio Aachen and register those employees who would like to use carsharing
vehicles.
Figure 21: Carsharing station "Westbahnhof" at Mies-van-der-Rohe-Str.
Source: Institute of Urban and Transport Planning
13 institutes of the university were registered with cambio carsharing Aachen on 1 January
2016. A total of 60 university employees can since then use carsharing for business trips.
This means that the number of people allowed to use the service increased from 16 to 60
during the project duration. The offer will be more heavily advertised in the future (see
Mobility brochure; Chapter 7.1.2), to convince as many institutes and employees as possible
of the advantages of Business Carsharing. A positive side effect of using carsharing for
business trips is that employees may discover the benefits of private carsharing as well.
4.3.4 Use of carsharing on business trips at FH and RWTH Aachen University
From December 2012 to the end of 2015, carsharing was booked 2,325 times by the
employees of FH Aachen for business trips. In Aachen and Jülich, they covered a distance of
about 220,000 kilometres with carsharing vehicles by cambio Aachen. On average, the
vehicles were booked for about 7.5 hours.
In the same time period, the employees of RWTH Aachen University booked carsharing
vehicles 475 times for business trips and covered a distance of about 29,000 kilometres in
the Aachen locations. Carsharing vehicles were used for business for an average of 5.5
hours.
The development of the number of people registered for carsharing at the two universities
shows that there are considerably more employees who have access to carsharing vehicles
for business trips at FH Aachen than at RWTH Aachen University.
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The development over the last three years shows that both the number of rentals and the
mileage among the employees have grown noticeably at RWTH Aachen University.
Regarding the number of rentals, there was a 44% increase in 2014 compared to the
previous year. In the following year, there was another 34% increase (see Figure 22).
Figure 22: Number of rentals for Business Carsharing
Source: Own depiction according to (cambio Mobilitätsservice GmbH & Co KG, 2016)
For business trips at RWTH Aachen University, the yearly mileage of vehicles of the local
provider cambio was at 6,000 km. In 2015, university employees already travelled almost
15,000 kilometres with the rental cars, which is an increase of 145% compared to 2013.
Figure 23: Annual Mileage of Business Carsharing
Source: Own depiction according to (cambio Mobilitätsservice GmbH & Co KG, 2016)
In the same period of time (2013-2015) Business Carsharing at FH Aachen underwent a
contrary development: The number of bookings at FH Aachen decreased by 15% from 834
0
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400
500
600
700
800
900
2013 2014 2015
Carsharing at the University of Applied Sciences and the RWTH Aachen University
Number of rentals
University of Applied Sciences (incl. location Jülich) RWTH Aachen University
0
10000
20000
30000
40000
50000
60000
70000
80000
90000
2013 2014 2015
Carsharing at the University of Applied Sciences and the RWTH Aachen University
Annual mileage [km]
University of Applied Sciences (incl. location Jülich) RWTH Aachen University
Effects of mobility management measures at RWTH Aachen, FH Aachen and Campus Area 22 October 2016
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(2013) to 708 (2015). At the same time, the mileage of carsharing vehicles on business trips
decreased by 14%.
Figure 24: Rental duration in Business Carsharing
Source: Own depiction according to (cambio Mobilitätsservice GmbH & Co KG, 2016)
4.3.5 Usage and savings potentials of using Business Carsharing
For his Bachelor thesis, a student of RWTH Aachen University (enrolled in Mobility and
Transport) examined the promotion of sustainable mobility at universities through carsharing
and company bikes. He calculated the potential usage and savings on business trips using
the Faculty of Civil Engineering as an example.
The employees of the Faculty of Civil Engineering were asked about their mobility behaviour
on business trips in an online survey. 94 of the roughly 400 employees of the faculty
participated.
The participants were asked about their number of business trips, distance covered, and the
transport modes used. For distances between 5 and 50 kilometres, participants used a car
about 50% of the time. This could either be a company car issued by the university or an
institute/chair, or the employee’s private car. The employees frequently use cars for business
trips since they consider cars the most flexible and least time-consuming transport mode.
More than two thirds of the participants (78%) could imagine using carsharing vehicles for
business trips.
0
1000
2000
3000
4000
5000
6000
7000
2013 2014 2015
Carsharing at the University of Applied Sciences and the RWTH Aachen University
Rental duration [hours]
University of Applied Sciences (incl. location Jülich) RWTH Aachen University
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Figure 25: Possible use of pedelecs and carsharing on business trips
Source: Graphic: Institute of Urban and Transport Planning (2015); data basis: Föcking, Julian (2014)
The evaluation of the survey showed that the 94 participants take 1,301 business trips per
year by car (company or private car). At the average rate of CO2 emissions, this means that
the employees of the university would emit about 12.6 tons of CO2.
Figure 26: Potential savings through carsharing and pedelecs at the Faculty of Civil Engineering, RWTH Aachen University
Source: (Föcking, 2014)
The potential analysis showed that about 700 of the 1,301 yearly business trips taken by car
could be taken by other transport modes based on distance and duration. 266 of the trips
could be taken with carsharing vehicles, which would save about €5,650 per year. In
addition, 1.4 tons of CO2 could be saved per year through the more environmentally friendly
vehicles of the carsharing fleet. Projecting these numbers on the total number of employees
at the Faculty of Civil Engineering and assuming a similar mobility behavior as that of the
participants in the sample, 1,228 trips per year could be taken with carsharing vehicles. The
costs of business trips by car could be reduced by about €26,000 per year. At the faculty,
about 6.4 tons of CO2 per year could be saved by the use of Business Carsharing alone.
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4.4 Carpooling
4.4.1 RWTH Aachen University’s commuter portal
Since March 2015, employees and students of FH Aachen and RWTH Aachen University
have had access to a carpooling portal. The commuter portal (www.pendlerportal.de) is
meant to contribute to the creation of a sustainable mobility structure. It is supposed to help
employees and students to find drivers or passengers for their trips to work in order to reduce
the traffic volume. In addition, car users can share the costs of the commute.
The evaluation of the usage statistics of the commuter portal (Figure 27 and Figure 28) show
that the platform has not yet been well used for trips to work or university. By the end of
2015, only ten profiles were created and four ads were placed. No successful mediation has
so far been registered. The evaluation of the site views and qualified search queries show
that press releases on the RWTH homepage and announcements on social media
(Facebook, Twitter, and Google+) briefly led to a spike in attention, which however failed to
attract new users.
Figure 27: Usage statistics of the commuter portal of RWTH Aachen University
Source: Institute of Urban and Transport Planning, RWTH Aachen University, based on data by the commuter portal (2016)
816
235 270 129
232
1193
431 292 254 191 172
59 78 29 6
235 73 63 39 24
03/15 04/15 05/15 06/15 07/15 08/15 09/15 10/15 11/15 12/15
Commuter portal of RWTH Aachen University Usage statistics
page views Qualified search queries
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Figure 28: Usage statistics of the commuter portal of RWTH Aachen University
Source: Institute of Urban and Transport Planning, RWTH Aachen University, based on data by the commuter portal (2016)
Date Action
16.03.2015 Launch of the commuter portal at FH and RWTH Aachen University
23.03.2015 Press release on the RWTH homepage
26.06.2015 RWTH website: Reference to the commuter portal during the railway line
closure (Aachen-Düren)
13.07.2015 Twitter feed to advertise the commuter portal
05.08.2015 Announcements on Facebook, Google+, and Twitter, and a new
announcement on the homepage of the portal (addressing the students of
RWTH Aachen University)
11.08.2015 Update of the announcement on the homepage of the portal; changes in
phrasing so as to include the students of the university more explicitly
Table 1: PR measures for the commuter portal of RWTH Aachen University
Source: Institute of Urban and Transport Planning (2015)
Advertising the commuter portal
This development shows that a publicity campaign is necessary to advertise such mobility
management measures and raise awareness. Employees and students of the university
must be addressed as specific target groups to be convinced to participate in carpooling. In
order to do so, it might be helpful if well-known university personalities (e.g. chancellor/
rector) acted as spokespersons for the project to emphasize the importance of the measure.
In addition, a “critical mass” of users should already be reached at the launch of the
commuter portal to ensure it is functional from the start. The number of people depends on
the respective measure. It should facilitate the launch of the measure by having the “test
users” act as multipliers that will increase awareness of the measure. In addition, critical
4 4 4 4 4
7 7 7 8 8
10 10 10 10 10
03/15 04/15 05/15 06/15 07/15 08/15 09/15 10/15 11/15 12/15
Commuter portal of RWTH Aachen University Usage statistics
Ads placed on the portal Profiles Successful mediations
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mass during the launch of a carpooling portal is necessary to make sure there is a certain
number of carpooling offers available from the start to show that the system works. By using
incentives such as fuel vouchers, participants could have been acquired for such a
campaign.
At RWTH Aachen University, such a campaign should already have been conducted at the
start of the commuter portal to increase its chance of success. The administration of the
university, however, decided against such a campaign and instead focused only on
announcements on its website and on social media. Furthermore, the university did not
advertise the commuter with flyers, posters, or other media (e.g. at the parking lots and car
parks).
Outlook
The Facility Management of RWTH Aachen University is planning to reserve a certain
number of parking spots near the entrance for carpooling. In addition, the expansion of the
mobility portal and the mobility brochures (see Chapters 7.1.1 and 7.1.2) will hopefully
increase awareness of the commuter portal significantly. The results of the focus groups,
which were conducted with students and employees of the university in January 2016
(Chapter 3.3.1), indicate that the vast majority of people at the university do not know about
the portal. None of the 34 participants (students and employees) were aware that this offer
existed.
4.4.2 Commuter portal of FH Aachen University of Applied Sciences
The FH Aachen participated in a city-wide commuter portal, which was successfully
implemented. The results of the usage statistics are visualised in Figure 29 and Figure 30.
The portal, that provided a basis for employees and students to get to work together, has not
yet been accepted. Until the end of 2015, only 12 profiles were created and 15 both
placements and available offers have been added on the portal by FH Aachen members.
However, no successful arrangement could be registered so far. Even press releases on the
FH Aachen website and messages over Fact Sheet “Mobility at FH Aachen” could not help to
raise the awareness and acceptance of new users by FH Aachen (see Chapter 7.2.2).
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Figure 29: Usage statistics of commuter portal of FH Aachen: qualified search queries, page visits
Source: FH Aachen (2016)
Figure 30: Usage statistics of commuter portal of FH Aachen: placements, arrangements, offers, profiles
Source: FH Aachen (2016)
101 133
8
71 1
3 40
22
129
7
361 416
94
251
113 68
432
87
486
92
Commuter portal of FH Aachen University of Applied Sciences Usage statistics
Qualified search queries page visits
4
10 10 10 10 10 10 12
15 15
0 0 0 0 0 0 0 0 0 0
15 15 15 15 15 15 15 15 15 15
12 12 12 12 12 12 12 12 12 12
Commuter portal of FH Aachen University of Applied Sciences Usage statistics
Placement successful arrangements available offers profiles
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Date Activity
16.03.2015 Launch of commuters’ portal at FH and RWTH Aachen
31.03.2015 Message to all employees via Fact Sheet “Mobility at FH Aachen” edition
2 | 2015
15.04.2015 Press release at the homepage of FH Aachen
07.07.2015 FH-Website: Recalling the commuters’ portal during the road closures in
rail transport (Aachen-Düren)
24.11.2015 Further message to all employees via Fact Sheet “Mobility at FH Aachen”
edition 3 | 2015
Table 2: Dissemination activities in relation to the commuter’s portal at the FH Aachen
Source: FH Aachen (2015)
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5 Local public transport
5.1 Bus and railway offers
5.1.1 RWTH Aachen University
2010 Launch of Line 73 (Rothe Erde - Uniklinik)
Launch of Line 173 (Brand - Uniklinik)
2011 Launch of Line 80 (Uniklinik - Kohlscheid Weststraße)
Launch of the Express Bus Line 103 (Waldfriedhof - Melaten - Westbahnhof)
Line 173 receives an additional trip during afternoon rush hour.
2012 One trip per direction is added to Line 80.
2013 Line 33 (Fuchserde - Uniklinik/Vaals) is increased during peak demand.
Line 73 is increased during peak demand.
One trip per direction is added to Line 80.
Infrastructure expansion in the University Hospital area: New stop “Worringer Weg”
2014 Lines 73, 103, 33 go via Mies-van-der-Rohe-Straße instead of Ahornstraße in both directions
Two trips are added to Line 33 to Vaals in the afternoon (Mon-Fri) → improved connection to the campuses Hörn, Melaten, and Uniklinik
Line 30 is extended to Uniklinik (Vaals Grenze - Uniklinik)
Line 103 additionally stops at Siegel → improved connection to the campuses Hörn, Melaten, and Uniklinik
Line 125 (Stolberg Mühlener Bhf - Bushof) no longer ends at Elisenbrunnen but continues as Line 173 from Aachen-Bushof to Uniklinik → improved connection to the campuses Hörn, Melaten, and Uniklinik
Lines 12, 22, 23 go via Ahornstraße in both directions → improved connection to Campus Hörn
2015 Every other trip of the Lines 3A and 3B is extended past Ponttor to Uniklinik on Saturdays between 10:30 A.M. and 5:00 P.M. → improved connection to the campuses Hörn, Melaten, and Uniklinik
On Campus Melaten, the Lines 12, 22, 23 go via Campus Boulevard instead of Steinbachstraße. Instead of the stop Steinbachstraße, there are two new stops on Campus Boulevard: Maria-Lipp-Straße and Wilfried-König-Straße
Line 30 is extended by one trip during morning rush hour and two trips during afternoon rush hour (Polizeipräsidium - Uniklinik)
An additional trip is added to Line 80 from Uniklinik during afternoon rush hour.
Table 3: Changes in bus service in the university areas
Source: Own depiction according to (ASEAG, continuous)
Table 3: Changes in bus service in the university areas above lists the changes in bus
transportation since 2010 which are relevant to the campuses of RWTH Aachen University.
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Due to the significantly higher number of students resulting from the education reform (switch
to the eight-year Gymnasium (G8)) and the abolition of compulsory military service and
alternative community service, and due to additional circumstances (expansion of the
university, introduction of parking space management and the job ticket), several changes
were made in the last few years to improve the bus service. The introduction of new bus lines
(e.g. 73 and 80) connecting the inner city with the campuses in particular has visibly
improved the quality of service. Furthermore, by introducing express bus lines (103/173),
public transport was made much more attractive to commuters. Line 173, which directly
connects the town of Stolberg and the southern districts of Aachen to the campuses, has
proved particularly popular (result of the focus groups on public transport, see Chapter
3.3.1). This also holds true for Line 73, which directly connects Aachen Rothe Erde to the
campuses Mitte, Hörn, and Melaten and the university hospital. In addition, the frequency of
trips on Line 33 connecting Frankenberger Viertel to the campuses (including the university
hospital) was increased significantly. Line 80 constitutes the first direct bus connection
between Herzogenrath and Campus Melaten. This eliminates the detour via Aachen Bushof
as well as the need to change buses there. Moreover, the connection to Campus Melaten on
Saturdays was improved in 2015: Every other trip on the Lines 3A and 3B continues past
Ponttor to Campus Melaten and the university hospital. Expanding the frequency of trips on
Line 30 primarily leads to an improved connection to the eastern districts (e.g. Soers).
Figure 31: Bus line 73 at RWTH Aachen University
Source: Institute of Urban and Transport Planning
Figure 32: Bus line 12 at the Campus Boulevard (Melaten)
Source: Institute of Urban and Transport Planning
Campus Melaten
Following the construction on Campus Melaten, Campus Boulevard was connected to the
bus network in June 2015. Two new bus stops were set up (Maria-Lipp-Straße and Wilfried-
König-Straße) for lines 12, 22, and 23. Since the schedule changes in June 2015, buses
have no longer gone via or stopped at Steinbachstraße. This has led to a clear improvement
of the public transport service for employees, students, and visitors of the new clusters on
the Boulevard. Passengers who previously used the Steinbachstraße bus stop can now use
one of the stops on Forckenbeckstraße, which are easily accessible on foot (max. 450 m).
During the redevelopment of Campus Melaten, Forckenbeckstraße was expanded to an
important north-south axis for the inner development of the campus. Six bus lines ensure the
connection to the public transport network.
Outlook
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RWTH Aachen University is in close and regular contact with ASEAG and AVV in order to
keep adapting the public transport service to conditions and demands which are changing
constantly because of the rising number of students and employees. In addition, construction
on the extended university areas and the resulting transport demands cause changes that
the university and the transportation authorities and companies must react to. Regular work
group meetings on public transport at the university constitute the basis for this.
5.1.2 FH Aachen
5.1.3 Timetable analysis at sites of FH Aachen University of Applied Sciences
The analysis considered the important times of the PT schedule and of the lecture schedule.
These times were the morning (8-10 am) and the afternoon peak hours (12am-5pm). In
those periods the transport operator used more public transport vehicles than outside the
peak hours. A comparison of the PT time plans between the situation at the beginning of the
CIVITAS DYN@MO project in 2012 and in the year 2016 will take place during the project
lifetime. Since the analysis was in process during the work on this report, it was not possible
to integrate the data of 2016. This report hence describes only the status quo (before
evaluation):
Due to the many schools around the FH site Bayernallee, the PT operator increased the
amount of used bus lines at peak hours (special use of “S-lines”). But basically from 6am to
9pm regularly every twelve minutes buses of the lines 11, 21, 46 and SB 63 (and in some
cases 30 and 36) operated. All buses with a stop at Bayernallee drove towards the main
station and bus station. During main lecture hours at FH Aachen, the amount of PT vehicles
was increased.
The very bad parking situation could be compensated by a very good connection to bus and
train at the FH site Boxgraben. During the period from 7am to 7pm, the “Ring Lines” 3A/ B
and 13A/ B drove every 7.5 minutes. Every day between 7am and 8am two additional buses
on lines 3A and 3B operated. Nearby, a railway station named “Schanz” offered train
connections to Mönchengladbach and Düsseldorf twice an hour and three times per hour in
the direction of Stolberg and Cologne.
There was a challenge at the FH site Eupener Straße: the buses of the lines 27, 30, 37 and
77 did not stop at the main station, but only at the bus station. Only one exception was the
line 14, which went every 30 minutes to the train station. Looking at all the lines together, the
buses drove every 12 minutes to the FH site and back (almost exclusively to the bus station).
At schooldays, the ASEAG operated with three more buses from 7am to 8am and with two
more buses in the time from 12am to 2pm between bus station and the FH site at Eupener
Straße.
It was possible to combine the schedule analysis at the FH sites in the Hohenstaufenallee
and the Goethestraße, because they are located closely together. The next bus stop for
both locations was the "Reumontstraße". In the period from 7am to 7pm, buses from this
station reached these FH sites in a ten minute interval. The same scheduled service offered
in the opposite direction, from the FH site to the bus station. None of these lines 2, 32 and 53
went directly to the central railway station. However, this could be compensated by the short
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walk (1 kilometre, less than 15 minutes’ walk). At schooldays, an additional bus of line 2
operated from 7am to 8am and four additional buses operated from 12am to 2pm (in both
directions).
Finally, the scheduled service of public transport was very well for FH sites from 7am to 7pm.
Due to the selectively high amount of passengers during the peak hours of main lecture time,
additional buses of several lines were operating.
5.2 Job ticket
5.2.1 RWTH Aachen University
In July 2011, RWTH Aachen University offered its employees a job ticket for the first time,
promoting the use of public transport. Simultaneously, the university introduced parking
space management (see Chapter 4.2.2). The price of the job ticket varies according to the
employees’ place of residence. The ticket entitles the employees to unlimited use of buses
and trains within the Aachener Verkehrsverbund (AVV).
In the summer of 2015, the contract with the AVV was renewed for four years. With the
renewal, the prices of the job ticket and the parking space management were raised (see
table Table 4). This was justified both by a general increase of prices in public transport and
by the expansion of the area of validity to neighbouring municipalities of the AVV. For
example, since the summer of 2015, the job ticket has been valid in the town of Kerpen,
which is part of the neighbouring transport association Verkehrsverbund Rhein-Sieg.
job ticket parking permit
old new
(tariff A)*
new
(tariff B)*
old new
since 01/16
new
from 01/17
zone 1 20,- € 23,- € 28,- €
5,- € 6,- € 7,- €
zone 2 25,- € 29,- € 35,- €
zone 3 30,- € 38,- € 46,- €
zone 4 35,- € 49,- € 59,- €
zone 5 - 71,- € 85,- €
Table 4: Prices of the job ticket and the parking space management at RWTH Aachen University
Source: Administration of the RWTH Aachen University
* tariff A: Purchasing the job ticket for a longer period (min. 1 year)
* tariff B: Purchasing the job ticket for a shorter period (less than 1 year)
Figure 33 shows the development of the number of people who acquired a parking permit,
job ticket, or combined ticket. The combined tickets include both the job ticket for public
transport and a free parking permit for the university area. Since the beginning of 2012,
about 1,700 employees of the university (including apprentices) have held a job ticket on
average. The number of “pure” job tickets is at 470 on average. At an average of 8,000
employees, this means that about 21% of the employees have a job ticket.
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The number of people holding a job ticket or combined ticket declined considerably in the
summer of 2015, likely due to the result of the contract between the university and the AVV
expiring on 30 June 2015. Only on 18 May 2015, the employees of the university were told
about the contract being renewed (under modified conditions). The employees were
therefore uncertain about the continuation of the attractive public transport offer for a long
time. It is quite possible that some employees spent that time rethinking their choice of
transport mode and turned away from public transport. In addition, the railway closure
between Aachen und Düren (to Cologne) in the summer of 2015 played a large role. From 27
June to 10 August 2015, buses replaced the trains between the main stations of Aachen and
Düren as the railway line was closed for maintenance. This closure has in all likelihood led
some employees commuting via this railway line to seek out other transport modes and only
reapply for the job ticket once regular railway service resumed. The number of ticket holders
as of January 2016 support this assumption: At the beginning of the year, 502 employees
held a job ticket and 1,279 held a combined ticket (compared to 371 job tickets and 1,185
combined tickets in July 2015, when job ticket ownership was at its lowest point).
The number of parking permits for students is subject to periodical fluctuations. At the
change of the semester, generally fewer students acquire a permit than in the other months.
This is due to delays in re-registration, resulting in student parking permits not being
renewed.
The number of parking permits for university employees rose above 3,000 for the first time in
May 2013. Periodical fluctuations are, as with the students, visible, which can however not
be explained by seasons, semester changes, or the lecture period.
Figure 33: Mobility offers at RWTH Aachen University
Source: Own depiction; data based on (RWTH Aachen; Facility Management)
472
478
483
513
504
482
483
317
499
492
476
475
474
423
371
504
502
494
1.2
98
1.3
30
1.3
38
1.3
52
839 1
.363
1.4
73
1.5
92
1.6
35
1.6
47
1.0
49
1.3
07
1.4
15
1.4
49
1.4
76
1.4
76
1.8
98
1.7
12
2.6
71
2.4
42
2.4
49
2.1
56
2.1
58
2.2
51
3.0
56
0
3.0
51
3.1
32
3.1
53
3.1
76
3.1
63
3.2
11
2.9
17
2.9
17
3.1
56
3.2
48
1.1
72
1.1
63
1.1
88
1.2
64
1.2
42
1.2
73
1.2
72
0
1.4
08
1.3
93
1.3
91
1.4
49
1.4
34
1.4
12
1.1
85
1.1
85
1.2
79
1.2
99
Mobil i ty offers at RWTH Aachen University
Job TicketsParking permits (students)Parking permits (employees)Combined tickets (jobticket + parking permit)
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5.2.2 Status report: Public transport ticket as a mobility offer for members of
FH Aachen University of Applied Sciences
Since its initialisation in 2010, the working group on mobility management at the FH Aachen
University of Applied Sciences discussed the topic “job ticket”. Different calculation models
were developed; the combination possibilities with a parking management as a cross-
financing opportunity were checked. The baseline information for the calculation of parking
management were the existing parking spaces at all sites. The survey on mobility behaviour
addressed to all employees at FH Aachen asked specifically for the possibility to use a job
ticket by FH members for their daily traveling to work. It was a way to evaluate the potential
of acceptance. In spite of the positive results from the survey and a draft for regulation of
parking fees, it has not yet succeeded an introduction of a job ticket. A further upcoming
meeting between FH Aachen, the AVV and the City of Aachen have been scheduled.
Due to legal and financial requirements (e.g. tariff structure, high costs), the
administration of FH Aachen was not able to implement the job ticket for employees.
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6 Cycling
6.1 Bike stands
Cycling plays a central role at both universities since numerous students and employees use
bicycles on their way to class or work (see Figure 34). Almost a quarter of all university
students cycle to class. With currently about 44,000 students enrolled at RWTH Aachen
University, the importance of a suitable cycling infrastructure is obvious. This is relevant both
for the design of the bike lanes and the bike stands at RWTH Aachen University.
Figure 34: Modal split of the students and employees of RWTH Aachen University on their trips to class or work
Source: (Farrokhikhiavi, 2015)
6.1.1 RWTH Aachen University
There is a total of 2,270 bicycle stands at RWTH Aachen University with enough space for
about 3,500 bikes. The majority of the stands are on Campus Mitte, i.e. the central area of
the university, as this is where the largest university buildings are and the demand is highest.
The results of surveys (usage of the bike stands) conducted in the surroundings of the main
building, the university library, the SuperC and the largest lecture halls, Kármán-Auditorium
and Audimax, show that the existing number of bike stands is necessary. During the summer
months, they are usually used at 100% capacity.
In the last years, RWTH Aachen University has continuously improved the number and
quality of the bike stands on campus. Old bike stands (grid-style front wheel stands) were
replaced by U-racks and the number of stands was increased significantly. Table 6: Types of
bicycle stands at RWTH Aachen University (10/2014) below shows that the majority of
bicycle stands are now U-racks, which make parking bikes safer. However, there are still
about 800 front wheel stands which will be replaced in the next years to improve the quality
of the racks.
15%
14%
33% 2%
35%
28%
23% 3%
45%
Trips of students and employees on a weekday (students: 939 | employees:290)
Walking
Cycling
Car (driver)
Car (passenger)
Bus/rail
Other
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In the new lecture building CARL in Claßenstraße, 550 bike stands will be installed in the
basement, offering space for 1,100 bikes. This will be the first large, roofed parking space for
bicycles at the university. In addition, 63 bicycle stands for 126 bikes will be installed outside
of the building.
Location Bicycle stands Bicycle parking spaces
Campus Melaten 476 684
Campus Hörn 576 907
Campus Mitte (central area) 1,218 1,979
Total 2,270 3,570
being planned/under construction 613 1,236
Table 5: Number of bicycle stands and bicycle parking spaces at RWTH Aachen University (10/2014)
Source: Department 10.24 - Facility Management of RWTH Aachen University
Type Bicycle stands Bicycle parking spaces
Front wheel stands – small holding racks 11 11
Front wheel stands – large holding racks 655 655
Front wheel stands – holding racks at
staggered heights
124 124
U-racks – no lower bar 1,231 2,462
U-racks – short bars 29 58
U-racks – “infinity” bars 40 80
Other frame racks 180 180
Table 6: Types of bicycle stands at RWTH Aachen University (10/2014)
Source: Department 10.24 - Facility Management of RWTH Aachen University
6.1.2 Bike facilities at sites of FH Aachen University of Applied Sciences
In 2014, the share of employees coming to work by bicycle was 14.4%.
The total amount of bicycle parking spaces at the sites of FH Aachen University of Applied
Sciences in Aachen was approx. 570. According to the estimations by the facility managers
up to 100% of these bike facilities were mainly occupied during the semester lecture time.
In the context of new constructions of buildings at the FH sites and due to the establishment
of new/more university and work places, the extension of parking space for bicycles was a
legal requirement. The following list shows the bike facilities in the year 2016, differentiated
by FH sites in Aachen:
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Site Bike facilities Amount of bicycle
parking space
FH Aachen | Bayernallee 93 128
FH Aachen | Boxgraben 23 46
FH Aachen | Eupener Straße 119 223
FH Aachen | Goethestraße 102 112
FH Aachen | Hohenstaufenallee,
Aachener-Münchner-Allee
42 58
Table 7: Amount of bike facilities at FH Aachen – differentiated by FH sites in Aachen
Source: FH Aachen, 2016
In comparison to the year 2010 the amount of bike parking space increased:
from 484 to 567 (in Aachen)
from 684 to 763 (at all FH locations, including campus Jülich)
The total amount increased by 11.5%.
The following table shows the types of bike facilities that have been differentiated by front
wheel bracket, bicycle stands and others (including the amount of campus Jülich).
Type Bike facilities Amount of bicycle
parking space
Front wheel bracket 191 191
Bicycle stand 219 438
Others (in Jülich) 134 134
6.2 Pedelec rental system
Since the number of students at both universities is currently rising fast and university
locations (institutes, lecture halls, etc.) are scattered over the city, the bus system is pushed
to its limits during rush hour. Students and teachers need to get from one classroom to the
next, often extremely quickly (<15 minutes), which cannot be handled by public transport
alone.
This is why students of both universities have founded a student initiative aiming to improve
the mobility of both students and all other inhabitants of Aachen. They are developing a
mobility service that is meant to support public transport and increase the share of cycling.
The student initiative has since become a limited liability company (“Velocity”) managed by
two founders of the initiative.
Velocity’s vision is to install a pedelec rental system with approx. 100 stations and 1,000
pedelecs by the 2016 summer semester. The project is meant to make electric mobility in
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Aachen visible and practical. The plan is to fund the installation of the rental system through
the budget of the City of Aachen, supported by sponsors and co-funded by research projects
(e.g. CIVITAS DYN@MO and eMoVe).
Once completed, the station network will cover the entire inner city with a maximum distance
of 300 meters between two stations. The most important locations include the central
university institutions (lecture halls, dining halls, and administration), dorms, public transport
stations, carsharing stations, and public/cultural institutions.
The rental system is meant to relieve public transport during rush hour especially in the
university areas and to allow people to travel between the scattered university buildings in an
environmentally friendly manner. That way, students and teachers can reach even the more
remote lecture halls within the 30-minute interval.
Employees of RWTH Aachen University have the option of using pedelecs both for errands
(within Aachen) and for their trip to work. It is the ideal transport mode for short distances (up
to approx. 10 km one way). In addition, the system will allow guests and visitors of the
university travelling to the city by public transport to change to a pedelec at the train station
and cover the last stretch to their destination with no emissions.
Development in the context of CIVITAS DYN@MO
The Institute of Urban and Transport Planning at RWTH Aachen University has supported
this initiative since the start and already conducted a site analysis in 2013 that serves as the
basis for the gradual installation of the system (see Figure 36). Furthermore, the university
administration supports the development of the rental system considerably by providing the
necessary spaces, helping with building applications, and promptly grants approval when
required. FH Aachen also supports the development of the rental system. The administration
of FH Aachen contributed €20,000 (net) for the installation of a station at the “Bayernallee”
location as part of the CIVITAS DYN@MO project and worked to gain the approval of the
“Bau- und Liegenschaftsbetrieb” NRW for the construction of the station.
In the last three years the CIVITAS DYN@MO project supported and pushed forward the
development of the pedelec rental system and the installation of mobility stations. RWTH’s
Institute of Urban and Transport Planning (ISB), as the measure leader of measure A1.3,
was responsible for bringing together the initiatives, actors, institutions, and sponsors.
Figure 35: Pedelec rental station at the Computer Science Centre at RWTH Aachen University
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Pictures: Institute of Urban and Transport Planning (2015)
The developments in recent years and numerous meetings between the City of Aachen, the
universities, and Velocity have shown that the goal of the former student initiative was very
ambitious. The lacking know-how and experience with setting up such a system became
apparent in the fundamental understanding of the project development.
For these reasons, only two stations were completed by early 2016. One of these stations
was set up through the CIVITAS DYN@MO project at the Computer Science Centre of
RWTH Aachen University in early 2015 and has since been in trial operation. Velocity is
planning to launch the public operation of the rental system in early 2016 once fife stations
have been installed.
Figure 36: Site analysis for a pedelec rental system in Aachen
Source: ISB (2013)
6.3 Other measures
In some university buildings, there are changing rooms and showers for the employees of
RWTH Aachen University. This is of particular interest to cyclists with a longer commute who
want to change their clothes.
The university does not advertise these changing rooms and showers explicitly as they do
not exist in all buildings and are thus not accessible to all employees. However, the Facility
Management intends to include more of such facilities in new buildings in order to gradually
improve the conditions for cyclists.
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7 Mobility information
7.1 Information at RWTH Aachen University
7.1.1 RWTH Aachen University’s Mobility Portal
RWTH’s Institute of Urban and Transport Planning suggested the development of a mobility
portal providing employees, students, and visitors of the university with information on
mobility and transport as early as 2009 as part of the master plan Mobility.
Background
While the current websites and intranet sites of the university contain some mobility
information, this information is relatively hard to find. In addition, the quantity and the
presentation of the information need to be improved in order to address the different target
groups specifically.
On the home page of the website, there is currently no information on mobility or how to
travel to the university. A separate space on mobility and transport would be particularly
helpful for outsiders wanting to find out how to get to RWTH Aachen University. The main
category “RWTH” merely offers information on the buildings and maps to locate them. The
maps are based on Google Maps, which provide directions both for walking and for car. In
order to use the directions, however, users must know the name or number of the building
they want to visit.
The current system is not capable of providing directions for public transport. Furthermore,
the maps do not contain any information on the parking space management and its parking
zones, nor is there any information on the accessibility of the buildings.
The status analysis of the current online presence regarding travel to the university has
shown that information is lacking particularly regarding the following:
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Figure 37: Lacking mobility information at RWTH Aachen University
Source: Institute of Urban and Transport Planning
The size of the university area and the scattered location of the different institutes and
facilities pose a challenge particularly to visitors planning their trip with the respective
transport mode. This includes both the choice of route and finding a legal parking spot or the
nearest public transport stop. The ISB therefore recommended that the university
administration provide the appropriate information specifically for different target groups and
transport modes (see Figure 38).
Figure 38: Information on travelling to the university
Source: Institute of Urban and Transport Planning (2015)
For public transport, this means that the website should include general transport information
for regional and long-distance visitors, maps of bus stops and train stations, and the real-time
schedule information provided by the transportation company/transport authority. To make it
easier to find destinations at the university, all university institutions (including institutes and
Maps of the campuses
External accessibility (road, rail)
Public transport (stations, lines, connections)
Parking spaces (location, number, parking zones)
Bicylce stands (location, number, type/equipment)
Persons with limited mobility (disabled parking, accessible entries)
Accessibility via bus and rail
Accessibility via car
Accessibility via bicycle
Maps
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chairs) should be incorporated as Points of Interest (PoI) into the schedule information of the
transportation company and the transport authority.
For motorized private transport, extensive information for regional and long-distance visitors
is lacking, both regarding directions and the university’s parking space management. The
parking spaces on campus may only be used by those who have a parking permit, which can
be requested from the university administration. Visitors of the university must request a
visitors’ parking permit which allows them to use specific parking spaces.
The website and intranet sites of the university do not currently provide information on
cycling. It would make sense to incorporate or link to a bicycle route planner as well as
general information. In addition, it would be helpful to include the bike stands in the maps as
well as information on their number and type. In the future, the pedelec rental stations which
are currently under construction (see Chapter 6.2) should also be included in the maps and
general information on the system (including rates) should be offered. Furthermore, the
institutions/buildings providing changing rooms and showers for cyclists could be included in
the information portal.
In addition to the travel information, which is particularly interesting and relevant to visitors of
the university, there should also be information on mobility offers at RWTH Aachen
University for the students and employees. These include:
Figure 39: RWTH Aachen University’s mobility offers
Source: Institute of Urban and Transport Planning (2015)
AVV job ticket
Parking space management
Commuter portal
Semester ticket
Cycling
Carsharing
Park + Ride
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Planning
As a foundation for the development of a mobility portal, RWTH’s Institute of Urban and
Transport Planning researched national and international universities and compiled best-
practice examples. At the national level, these include Ruhr-Universität Bochum, TU
Darmstadt, and TU Dresden, as well as Princeton University in New Jersey at the
international level.
The technological universities of Dresden and Darmstadt both provide extensive information
on mobility offers and visiting the universities on their websites as well as a so-called
“Campus Navigator”. This navigator provides depictions of all buildings and their entrances
(indicating accessibility provided it is available), and information on public transport and
motorized private transport, including parking spaces (incl. disabled parking spots), public
transport routes, and directions for non-motorized private transport, motorized private
transport, and public transport.
The administration of RWTH Aachen University started implementing the ISB’s concept and
setting up a mobility portal in 2015. The category “Mobility” was incorporated prominently on
the university website, where students, employees, and visitors will find all relevant
information in the future, such as visitors’ information and information on the aforementioned
mobility offers. In addition to the redesign of the content and the information provided, the
structure and presentation is another priority.
Besides this “static” information on the university websites, users will also have access to a
so-called “navigator” in the future which can be used to search for both buildings/institutions
and mobility offers. The navigator is based on Google Maps and thus also provides
directions for different transport modes. University buildings and many other facilities (e.g.
carsharing stations, public transport stations) were incorporated as Points of Interest for easy
navigation. The following overview lists the mobility information that the navigator is
supposed to provide once it is finished (planned for summer 2016):
Figure 40: Mobility information provided by the navigator of RWTH Aachen University
Source: Institute of Urban and Transport Planning
Stops
Directions
Schedule
Parking zones
Disabled parking
Carpooling parking spots
Carsharing stations
Charging poles for electric vehicles
Bicycle stands and their equipment
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7.1.2 RWTH Aachen University’s mobility brochure
Background
So far, the university administration has not provided the employees and students with
extensive information on mobility options for trips to work or class or for business trips.
Employees are not given substantial information on mobility at RWTH Aachen University
when they are hired. They are merely told about the job ticket and the parking space
management and how to apply for those on the intranet.
In the mobility survey conducted among the university’s employees within the DYN@MO
project in 2013, the participants were asked how they were made aware of the job ticket.
Most of the participants (38%) said they were informed by the explanatory letter that the
administration sent to all employees in 2011 when the job ticket and the parking space
management were introduced. About a quarter of the participants said their colleagues told
them about the ticket, and 4% of the employees said they had not been aware that the job
ticket existed.
Figure 41: Awareness of the job ticket among employees of RWTH Aachen University
Source: Institute of Urban and Transport Planning (2013): Results of the mobility survey among the employees of RWTH Aachen University (not published)
Planning
For these reasons, within DYN@MO RWTH’s Institute of Urban and Transport Planning
designed a mobility brochure which will be printed and handed out to all employees in early
2016. In addition, the Department of Human Resources will also give the brochures to newly
hired employees in order to inform them about mobility options at RWTH Aachen University
early on. The first printing of the brochure will be 10,000 copies.
4 %
2 %
2 %
4 %
6 %
11 %
34 %
38 %
I didn’t know the Job Ticket before
Others
Flyer of the University
Friends/ relatives
Website of the University
Human Resources
Colleagues
Explanatory letter from the universityadministration
How did you become aware of the job ticket? (n=2,110; multiple answers possible)
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7.1.3 Signpost system RWTH Aachen University
The numerous expansions and redevelopments at the university are an important reason for
why a uniform, clear signpost system is needed to allow visitors, employees and students
alike to navigate the campuses with ease.
Background
At the moment, the university does not have a uniform signpost system for motorized and
non-motorized transport. The municipality has signposted the campuses Mitte, Hörn, and
Melaten on the major roads; in general, there are no signposts for individual institutions. Due
to its increasing size and density, Campus Melaten was subdivided by cardinal directions a
few years ago.
Figure 42: Signposts on the campuses of RWTH Aachen University
Source: Institute of Urban and Transport Planning
For pedestrians, there are scattered on-campus signposts to individual buildings or
clusters/faculties, some of which are outdated, covered in dirt, or even damaged. In some
places, new signpost boards were installed in recent years with replaceable individual signs
(see Figure 42).
Insufficient road signs and lacking information on the university website have led the
institutes and chairs of the university to publish their own descriptions of how to get there on
their websites. However, these usually do not include individual directions but are limited to
Old signpost (general plan) Old signpost (pole)
New signpost (board) New signpost (board)
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textual explanations including a (self-made) map. There is usually no substantial information
on the university’s mobility offers (e.g. parking space management), which would be of
particular interest to visitors.
Planning
The new signpost system is meant to help users navigate unfamiliar locations. Guidance
systems welcome road users and guide them to their destinations (rule of continuity). This
requires the right information to be given at the right place (e.g. which transport mode am I
using?) in a suitable way. In addition to the rule of continuity, the rule of uniformity, which
recommends a uniform system and the use of uniform terms, must also be observed.
In larger areas such as RWTH Aachen University, the guidance systems should differentiate
between major destinations and local destinations. Major destinations would be the
campuses Mitte, Hörn, and Melaten, which would ideally be signposted at every major
junction. Local destinations would be nearby university buildings/facilities.
In addition, the guidance systems should direct travellers along the shortest way possible
while taking safety concerns and other factors into account. For the development of a
guidance system, it is also important to know who the target groups are and what they need.
Accessibility is an important factor especially due to demographic developments. The needs
of disabled people must be considered when planning transport systems of any kind.
Ruhr-Universität Bochum has recently redeveloped its guidance system. The university
created new maps of the campus which can be viewed on location, at screen kiosks, and
online. In addition, new signs and signposts were installed for easy navigation. The needs of
disabled people were taken into account by setting up specific signs indicating accessible
paths and entries.
In addition to the local static guidance systems, digital navigation will continue to grow in
importance in the future. Even today, almost everyone owns a mobile device and can get
directions from apps. Providing a mobile version of the RWTH Navigator would make the
university’s mobility information available on the go.
7.1.4 Mobility handbook Campus Melaten
Background
Due to the expansion of the university in the Campus Melaten and Campus West areas and
the additional traffic resulting therefrom, it became necessary to address the topic “Mobility at
the university” with an integrated approach combining transport infrastructure planning and
transportation and mobility management for all areas of the university (Master Plan Mobility).
In addition, introducing an innovative mobility concept promotes the public image of a
modern/excellent university. Furthermore, it is important not to ignore urban planning
concerns in this context. Streets crowded with parked cars instead of generous public spaces
are an important factor influencing the attractiveness of a city.
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Campus Melaten is the most modern development zone in the city and the region. Such a
pioneering location requires traffic to be handled in a modern, up-to-date manner by/through:
Smartly combining transport modes (cars, public transport, walking, cycling)
Innovative offers and incentives for reducing car traffic
Reducing parking spots, saving space when constructing parking areas (saving costs
on construction and maintenance)
Minimizing the costs of investment and operation for investors
Improving the offers for employees and visitors (alternative transport modes, mobility
information, prices, health, traffic safety, etc.)
Reducing environmental stress
Innovative technological solutions for dynamic mobility information (web- and
smartphone-based)
Improving the public image of the location and adequately broadcasting the
innovative mobility concept
The concept for Campus Melaten is based on consultations and incentive systems for
investors to support innovative approaches and to handle the employees’ and visitors’
mobility efficiently and sustainably. The basis of such a concept should be taken into account
early on in the planning phase (design planning, land-use planning, acquiring investors) as
this yields the highest effects at the least amount of effort. The mobility concept should not
create additional obstacles for investors but instead result in a collaboration that will improve
both the financial situation and the concept’s attainability.
Under current law, mobility management measures cannot be directly established in
development plans; however, a framework can be created to prepare and facilitate an
implementation during the construction permit phase (e.g. by terms in the development plan
forbidding all of the necessary parking spaces to be constructed at ground level).
This is why it is necessary for all those involved in the planning (RWTH Aachen University,
development company, BLB, City of Aachen, etc.) to agree on goals and possible measures
early on in the planning process. A mobility concept offers the opportunity to address the
mobility needs of later users from the start and to organize them better.
In doing so, the effects benefit the investors and companies as well as the development of
the city as a whole. For the companies, mobility costs not only consist of the expenses of the
employees on their trips to and from work – the investments and operating expense of a
location are also affected by the costs of mobility (without mobility management).
Developing the mobility handbook
Due to the situation described, RWTH’s Institute of Urban and Transport Planning developed
a mobility handbook that is meant to support investors, companies, and employees on
Campus Melaten in shaping business traffic.
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Investors can already influence future traffic at the company location by creating the
necessary conditions for a cost-efficient, socially compatible and environmentally friendly
mobility. Even at a later stage, businesses can influence the mobility behaviour of their
employees. This can be achieved by a range of incentives that make the switch to
environmentally friendly transport modes easier. In addition, the mobility handbook is meant
to help all employees to find alternatives to their private car that will benefit their health and
the environment.
The objectives are: Environmentally friendly and sustainable mobility that will benefit
everyone, and financial benefits for investors, businesses, and employees.
Structure of the handbook
Following a brief explanation of the mobility handbook and its uses, the development of
Campus Melaten and its inner and outer transport development is explained. As for many
other businesses and institutions, the accessibility of the location plays an important role for
the research clusters on the campus. This does not only refer to its accessibility with private
motorized transport, but also to non-motorized and public transport modes.
The concept of mobility management for businesses and its range of measures are then
presented. This includes an explanation of the various advantages for both the business and
its employees.
The handbook goes on to introduce its target groups to the sustainable mobility concept of
Campus Melaten and RWTH Aachen University. One of the most important effects that an
investor or a business wants to achieve by implementing business mobility management is
saving costs directly or indirectly related to mobility. In order to provide an overview of the
potential savings, the mobility costs incurring for investors and operators during the
development and operating phase are presented.
Moreover, the potential and areas of use of mobility management during the planning phase
of a construction project are explained. Among others, the possible reduction of parking
spaces during the construction permit process by considering mobility management
measures is covered in more detail as this might prove a special incentive for investors since
it usually saves costs.
The handbook also describes the measures of mobility management for businesses which
are relevant both for investors and operators. These include the introduction of parking space
management on the company premises, the promotion of public transport, the use of
carsharing on business trips, and the promotion of carpooling among commutes.
The content of the mobility handbook was completed at the end of 2015. Once the layout and
printing are completed in early 2016, it is expected to be published in the summer of 2016
and will be shown to the current investors of the extended areas of RWTH Aachen
University.
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7.2 Information at FH Aachen University of Applied Sciences
7.2.1 Business travel management der FH Aachen University of Applied
Sciences
The objectives of the business travel management at the FH Aachen University of Applied
Sciences (DR-MM) were to implement measures to optimise the administrative and
organisational processes and to increase the awareness and acceptance of members of FH
Aachen to use ecomobility (bus, train, bike, carsharing) for business trips.
At the beginning of the CIVITAS DYN@MO project a lot of FH employees were not satisfied
with the progress in the administrative and organisational process of business trips of the
university administration. For example, the considerable effort for especially the settlement of
a business trip led to an increasing amount of delays. In 2013, the optimisation of the DR-
MM resulted in a restructuring of the administrative process (see Figure 43). That new form
of organisation has been implemented successfully and has been published to all employees
via travel costs information sheet.
Figure 43: Restructuring of business travel management at the FH Aachen (2013)
The mobility survey at FH Aachen (2014) provided also data about business trip statistics
(including the amount of trips and the choice of transport modes) and an assessment of the
practical application of the new business travel management system (available since 2013)
by the employees of the FH Aachen, see Figure 44.
Most of the opinions were positive (with potential for increasing the “very good” ratings) about
the restructuring. Approximately ⅓ of respondents could not answer the questions, because
they did not conduct any business trip.
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Figure 44: Assessment of new business travel management at FH Aachen (2014)
Source: FH Aachen, 2015
7.2.2 Fact Sheet Mobility of FH Aachen University of Applied Sciences
Through the co-funding from the European Commission within DYN@MO, a communication
concept in the area of mobility could be implemented for FH Aachen University of Applied
Sciences in 2014. All employees received fact sheets on current issues on mobility via e-
mail. In December 2014, the first fact sheet “Mobility at FH Aachen” has been sent. Since
then, three more fact sheets in 2015 and up to now one sheet in 2016 were given to
employees. The sheets provided information about alternative mobility options such as
commuters’ portal or carsharing and gave feedback about the survey results.
This medium is being used to inform about future mobility topics at the FH Aachen University
of Applied Sciences.
Figure 45: Fact sheets "Mobility at FH Aachen" of the years 2014 and 2015
Source: FH Aachen, 2015
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8 External factors
This chapter gives an overview of external factors that influenced the development and
implementation of the mobility measures in measure “A1.3 Sustainable university traffic”.
External factors refer to the public conditions and influence all people and therefore the
target groups of the respective mobility project. These factors vary highly and always depend
on the scope of the project. The following table provides an overview of possible external
factors and does not claim to be exhaustive.
Figure 46: External factors
Source: Institute of Urban and Transport Planning
8.1 Development of fuel prices
One important factor which may influence the implementation and therefore the success of
mobility projects are the fuel prices. They have a decisive influence on people’s choice of
transport modes. An increase in fuel prices can promote the success and effectiveness of
mobility management measures considerably as it leads to significant restrictions in
motorized private transport. Looking only at financial concerns, this increases the
attractiveness of cycling and of public transport without any improvement of offers in these
areas. However, public transport is only promoted in this case if its rates aren’t raised as well
(e.g. because of the increasing fuel prices). Carpooling also becomes more attractive when
fuel prices rise as it allows people to share the costs of their commutes.
Lower fuel prices, on the other hand, may prove counterproductive for the success of
environmentally friendly, sustainable mobility projects as they reduce the incentive to switch
from private cars to other transport modes. They may also lower the interest in carpooling as
the impact of fuel prices shrinks.
Political/legal situation
Fuel prices and public transport rates (increase or decrease)
Infrastructure (e.g. new public transport lines, new stops or relocation of existing stops)
Relocation of organisations, businesses, etc.
Availability of parking spots (e.g. changes in the number of parking spots or in the parking fees)
Other mobility projects being conducted at the same time
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Figure 47 shows the fuel price development in Germany since 2012 (during the lifetime of
CIVITAS DYN@MO) and how much the price of one litre of petrol or diesel has sunk since
then. While the average price of a litre of diesel was about €1.50 in 2012, it was only €1.20 in
2015. The development of the price of petrol was similar, although the price collapse
between 2014 and 2015 was not as severe as it was for diesel.
Within DYN@MO and explicitly measure A1.3, this development most likely affected the
success of specific measures such as the commuter portal, which was launched in early
2015 and has hardly been used since. In addition to the reasons mentioned in chapter 4.4.1,
the fuel prices surely played a role in the measure’s lack of success. As explained above, low
fuel prices mean that less people choose to carpool for financial reasons. That was one of
the results of the focus groups with students and employees of RWTH Aachen University in.
In addition, the fuel prices affect the acceptance of public and non-motorized transport offers
and the frequency at which they are used. Thus, the number of parking permits issued rose
continuously between the end of 2012 and the beginning of 2015. Regarding the sales of job
tickets and combined tickets, however, there has been no significant increase since the end
of 2012. The number of tickets issued was at roughly the same level in early 2016 as it was
at the beginning of the project towards the end of 2012.
Figure 47: Development of fuel prices in Germany since 2012
Source: Own depiction according to (ADAC e. V., 2015)
160 155
149
137
148 142
135
117
2012 2013 2014 2015
Development of fuel prices in Germany since 2012 [cents/liter]
Super Diesel
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8.2 Railway line closures
As mentioned in chapter 5.2.1, extensive maintenance was conducted on the railway
between Aachen and Cologne, prompting a major closure for six weeks in the summer of
2015. Replacement buses were deployed to bring travellers from Aachen to Düren and vice
versa.
In addition, extensive overhead wire maintenance was conducted between Aachen and
Geilenkirchen/Mönchengladbach from 10 February to 24 March 2016, which also required a
line closure and replacement buses. As a result, many travellers on their way from Aachen to
Mönchengladbach and Düsseldorf had to take the bus to Herzogenrath or Geilenkirchen.
These two railway line closures affected commuter traffic considerably and surely made
public transport less attractive during that time. The restrictions made trips longer and less
comfortable. Overall and regarding DYN@MO, these circumstances have made public
transport less attractive during the two time periods, which in turn is reflected in the number
of job tickets and parking permits issued. Regarding the acceptance and use of the
commuter portal, the two major railway closures seem to have had no noticeable effect (see
chapters 4.4.1 and 4.4.2).
8.3 Council proposal on mobility at RWTH and FH Aachen
On 10 June 2015, the political parties CDU and SPD proposed developing a concept to
cover the mobility needs at the universities of Aachen (FH and RWTH) to the council. This
concept would also include an assessment of which bus lines are suitable or could be
introduced as a campus or university line.
So far, a mobility strategy spanning both universities in Aachen has not yet been developed.
However, there have been numerous developments at both RWTH and FH Aachen, some of
which are exemplary.
In October 2015, the administration of Aachen suggested conducting a workshop on
university mobility each with everyone responsible for the areas of RWTH and FH Aachen in
order to exchange and evaluate new findings on which projects can be implemented in the
short and medium term. These suggestions would then be presented to the political
representatives on the mobility committee. Furthermore, a sub-strategy for the area “RWTH
Aachen University Campus” would be included in the “Mobility Strategy Aachen 2030”.
All of this is proof that this issue is highly significant for the development of the City of
Aachen and will be further pursued in the future. Mobility and transport are not only closely
connected to clean air and other environmental concerns, but can also influence structural
developments at both universities, for example when it comes to taking mobility management
measures into consideration in the building permit process.
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9 Conclusions and plans for the future
In the course of the CIVITAS project, mobility management has been integrated more deeply
into the planning and administrative processes of the two largest universities in Aachen (FH
and RWTH) in the last four years, and new measures have been developed and put into
practice. As a result, the target groups (especially students and university employees) are
now better informed about the existing mobility management, and the awareness of
sustainable and environmentally friendly mobility has increased significantly at the different
levels of the university administration.
By introducing parking space management along with job and semester tickets, RWTH
Aachen University already created the basis for sustainable, efficient university traffic several
years ago. These measures were essential for the promotion of local public transport and for
regulating parking. The results of the mobility surveys at RWTH Aachen show that these two
measures in particular have led to a sustainable traffic and pollutant reduction of the
university employees’ trips to work. However, not only the job and semester tickets for
employees and students have contributed to making public transport more attractive, but also
an improvement of the public transport service itself. The job ticket contract that RWTH
Aachen, the Aachen Transport Association and ASEAG (the local transport company)
entered into is valid until mid-2019. The parking space management, too, will be kept up at
least until then. In addition, FH Aachen continues to strive for a job ticket for its employees,
which has so far failed primarily due to financial and legal obstacles. Several calculation
models have been developed to overcome these obstacles, including one coupled to parking
space management as a cross-financing option. The calculation was based on a list of the
existing parking areas in all locations and the results of the mobility behaviour survey that
specifically investigated the potentials of introducing job tickets for FH employees. Despite
positive results from this survey (2014) and a service agreement for introducing the job ticket
in combination with raising parking fees (2011), the introduction of the job ticket has so far
been unsuccessful. The administration of FH Aachen will continue to negotiate with financial
authorities, experts/advisors and the Aachen Transport Association in order to develop an
economically and legally viable job ticket model.
For motorized private transport, both pull and push measures have been developed and
implemented to reduce traffic volume and therefore also pollutant emissions. The push
factors include primarily the introduction of parking space management at RWTH Aachen in
2011, which means that the employees can no longer use the university parking lots for free.
However, the wide range of measures does not only aim at replacing trips taken by
motorized private transport (MPT) with more environmentally transport modes, but also at
increasing efficiency in MPT. For example, the commuter portal was launched at FH and
RWTH Aachen for this purpose. This measure is meant to support carpooling for commuters,
filling up cars and reducing the car traffic volume. So far, the commuter portal has not been
received as well as intended by the two universities (as well as by the other partners; City of
Aachen, StädteRegion Aachen and the University Hospital). This is primarily because many
employees (and students) were not aware that the portal existed for a long time. It is not
least for this reason that RWTH Aachen developed a mobility brochure and launched an
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online mobility portal. These offers, which are freely available to all target groups both in
German and in English, provide extensive information on the topic of mobility at the
university. At FH Aachen, the employees were told about the commuter portal through the
newsletter “Mobility at FH Aachen”, which is regularly sent to all employees via email. If the
universities decide to renew their contract with the provider of the commuter portal in early
2017, an advertising campaign for the portal would make sense. In addition, one way to
make the commuter portal more attractive might be to introduce reserved parking spots close
to the buildings for carpools. This would also considerably increase awareness of the portal
since the service would become visible on campus.
For the universities’ business trip management, all employees of the universities are eligible
for the MPT carsharing service of cambio Aachen, which aims at reducing the use of private
cars and the maintenance of company cars/vehicle fleets, both for the university
administration and for individual chairs and departments. Carsharing is a core component of
mobility management at the university regarding business trips. In the future, the carsharing
service will be promoted further in the university institutions to increase its popularity. The
usage statistics show that user acceptance at FH Aachen is already high (about 20% of the
employees are cambio customers); however, there is still potential at both universities. With
an increased demand for carsharing vehicles, the carsharing provider cambio Aachen will
increase the number of its stations and vehicles on campus as long as suitable areas exist.
Due to the very high share of employees who live in the city of Aachen (round about 60% at
FH and RWTH Aachen), cycling plays a special role in the development of sustainable
university transport. In recent years, several measures have been put into practice to make
cycling to work or class more attractive for employees and students. For example, old bike
stands have gradually been replaced with new u-racks for several years, and the number of
bike racks has been increased to account for the growing volume of bike traffic at both
universities. In addition, showers and locker rooms were incorporated into some new
construction projects to make cycling a viable option even for longer trips to work. Moreover,
the Institute of Urban and Transport Planning (ISB) is investigating the necessary
preconditions for introducing company bicycles at RWTH Aachen, since this service cannot
currently be provided for public institutions for legal and financial reasons. Both universities
are also supporting the provider Velocity in setting up its pedelec rental system in Aachen,
e.g. by developing a site analysis for the stations (ISB, RWTH Aachen) and donating spaces
for installing the stations. In a later stage of its development, the pedelec rental system is
meant to be available to the university employees for business trips. Especially for inner-city
trips of up to 10 km (one way), the service is a sensible alternative to cars and addition to
public transport. The university is moreover making an effort to improve the cycling
infrastructure in cooperation with the City of Aachen. The goal is not only to encourage
employees and students to cycle more, but also to improve traffic safety through specific
measures.
Regarding electric mobility, FH and RWTH Aachen have been active for years both in the
development of mobility concepts and electric vehicles and in the installation of the required
charging infrastructure. For example, RWTH Aachen currently owns 31 electric cars, six
electric scooters and several charging poles. Both universities would like to continue to
Effects of mobility management measures at RWTH Aachen, FH Aachen and Campus Area 22 October 2016
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expand the existing charging network and to make sure the topic is incorporated into new
construction projects from the start. For this purpose, the newly developed mobility
handbook, which was created in project CIVITAS using Campus Melaten as an example,
provides a guideline for RWTH Aachen. The universities will also continue to support
Velocity’s pedelec rental system by having RWTH’s (partner) institutes subsidize the
installation of the station through sponsorships or other models; and at FH Aachen, too, more
pedelec rental stations are conceivable (e.g. at the “Competence Center Mobility”).
In order to assess the effectiveness of both individual mobility management measures and
the overall concept, it is necessary to conduct a continuous monitoring accompanying the
measures as well as evaluations. Monitoring makes it possible to check how the benchmark
figures of the parking and job ticket are developing and how much carsharing and the
commuter portal are used. Furthermore, parking space surveys can be conducted
periodically to find out what effect the mobility management measures have on parking
space demand. Possible undesired developments can be counteracted in time with
according measures. However, monitoring cannot discover the reasons behind possible
developments. This requires specific evaluations for each measure, such as mobility surveys
conducted in the target groups (especially students and employees). In addition, interviews,
group discussions or focus groups may be helpful to debate certain issues with those they
concern. Especially with the use of before-and-after surveys, the effects of mobility
management measures can be evaluated. The strategy of the CIVITAS DYN@MO project for
the collection and evaluation of monitoring data should be kept up after the end of the project
so that the usage and effectiveness of each measure can be reviewed.
RWTH Aachen and FH Aachen do not currently have a mobility manager or other
representative who is specifically responsible for issues of mobility and transportation at the
universities. The topic “Mobility and Transport” is currently spread across several
departments and divisions; it is, however, not coordinated by one superordinate division or
executive department. During DYN@MO project, the administrations of both universities
were given extensive support by the institutes and faculties of the respective disciplines. In
order to keep up or implement the new mobility concepts and the measures they contain, the
Institute of Urban and Transport Planning considers it vital to introduce full-time mobility
managers in the university administrations. Viewing FH and RWTH Aachen with their
combined total of about 57,000 students and more than 9,500 employees as a medium-sized
city, the importance of the topic and the need for a more professional approach becomes
clear.
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10 List of figures
Figure 1: Master Plan Mobility of RWTH Aachen University .................................................. 7
Figure 2: Carsharing with electric and conventional vehicles at RWTH Aachen University .... 9
Figure 3: Stakeholder Analysis .............................................................................................11
Figure 4: Employees’ use of transport modes in 2010 and 2013 ..........................................14
Figure 5: Modal Split (trip purpose work) of FH Aachen employees .....................................16
Figure 6: Classification of parking in dependence of FH Aachen sites ..................................16
Figure 7: Assessment of Public Transport - Part: No. of buses, timetable ............................17
Figure 8: Focus groups with employees of RWTH Aachen University ..................................18
Figure 9: Traffic counting system Campus Hörn ...................................................................19
Figure 10: Average daily traffic (ADT) at Campus Hörn (02/2010 - 01/2015) ........................20
Figure 11: Parking garages and parking lots at RWTH Aachen University............................21
Figure 12: Parking space analyses RWTH Aachen University ..............................................22
Figure 13: Car park Professor-Pirlet Str. (04/2015) ...............................................................23
Figure 14: Car park Professor-Pirlet Str. (11/2015) ...............................................................23
Figure 15: Car parking spaces at FH sites, located in City of Aachen in comparison between
2010 and 2015 .....................................................................................................................24
Figure 16: Parking zones at RWTH Aachen University .........................................................25
Figure 17: Parking zone sign ................................................................................................25
Figure 18: Carsharing stations in immediate surroundings of FH Aachen sites ....................27
Figure 19: Carsharing stations at RWTH Aachen University .................................................28
Figure 20: Number of people registered for Business Carsharing .........................................28
Figure 21: Carsharing station "Westbahnhof" at Mies-van-der-Rohe-Str. .............................29
Figure 22: Number of rentals for Business Carsharing .........................................................30
Figure 23: Annual Mileage of Business Carsharing ..............................................................30
Figure 24: Rental duration in Business Carsharing ...............................................................31
Figure 25: Possible use of pedelecs and carsharing on business trips .................................32
Figure 26: Potential savings through carsharing and pedelecs at the Faculty of Civil
Engineering, RWTH Aachen University ................................................................................32
Figure 27: Usage statistics of the commuter portal of RWTH Aachen University ..................33
Figure 28: Usage statistics of the commuter portal of RWTH Aachen University ..................34
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Figure 29: Usage statistics of commuter portal of FH Aachen: qualified search queries, page
visits .....................................................................................................................................36
Figure 30: Usage statistics of commuter portal of FH Aachen: placements, arrangements,
offers, profiles .......................................................................................................................36
Figure 31: Bus line 73 at RWTH Aachen University ..............................................................39
Figure 32: Bus line 12 at the Campus Boulevard (Melaten) ..................................................39
Figure 33: Mobility offers at RWTH Aachen University .........................................................42
Figure 34: Modal split of the students and employees of RWTH Aachen University on their
trips to class or work .............................................................................................................44
Figure 35: Pedelec rental station at the Computer Science Centre at RWTH Aachen
University .............................................................................................................................47
Figure 36: Site analysis for a pedelec rental system in Aachen ............................................48
Figure 37: Lacking mobility information at RWTH Aachen University ....................................50
Figure 38: Information on travelling to the university .............................................................50
Figure 39: RWTH Aachen University’s mobility offers ...........................................................51
Figure 40: Mobility information provided by the navigator of RWTH Aachen University ........52
Figure 41: Awareness of the job ticket among employees of RWTH Aachen University .......53
Figure 42: Signposts on the campuses of RWTH Aachen University ....................................54
Figure 43: Restructuring of business travel management at the FH Aachen (2013) .............58
Figure 44: Assessment of new business travel management at FH Aachen (2014) ..............59
Figure 45: Fact sheets "Mobility at FH Aachen" of the years 2014 and 2015 ........................59
Figure 46: External factors ...................................................................................................60
Figure 47: Development of fuel prices in Germany since 2012 .............................................61
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11 List of tables
Table 1: PR measures for the commuter portal of RWTH Aachen University .......................34
Table 2: Dissemination activities in relation to the commuter’s portal at the FH Aachen .......37
Table 3: Changes in bus service in the university areas .......................................................38
Table 4: Prices of the job ticket and the parking space management at RWTH Aachen
University .............................................................................................................................41
Table 5: Number of bicycle stands and bicycle parking spaces at RWTH Aachen University
(10/2014) ..............................................................................................................................45
Table 6: Types of bicycle stands at RWTH Aachen University (10/2014) .............................45
Table 7: Amount of bike facilities at FH Aachen – differentiated by FH sites in Aachen ........46
Effects of mobility management measures at RWTH Aachen, FH Aachen and Campus Area 22 October 2016
69 / 70
12 List of works cited
ADAC e. V. (2015, Oktober). Tanken, Kraftstoffe & Antrieb. Retrieved Februar 01, 2016, from
www.adac.de
ASEAG. (continuous). Änderungen im Linienangebot im Hochschulgebiet der RWTH
Aachen. Aachen.
cambio Mobilitätsservice GmbH & Co KG. (2014). cambio CarSharing. Retrieved Februar 28,
2014, from www.cambio-carsharing.de
cambio Mobilitätsservice GmbH & Co KG. (2016). Nutzungsstatistiken zum CarSharing an
der FH und RWTH Aachen. Aachen.
Farrokhikhiavi, R. (2015). Daten der Befragung "Was bewegt Sie/Dich?" an der RWTH
Aachen University (2014) im Rahmen des Dissertationsvorhabens mit dem
Arbeitstitel "Profile potentieller Nutzer neuer Mobilitätsformen“ am Institut für
Stadtbauwesen und Stadtverkehr der RWTH Aachen. Aachen: unveröffentlicht.
Föcking, J. (2014). Förderung einer nachhaltigen Mobilität an Hochschulen durch CarSharing
und Diensträder. Ermittlung von Einsatz- und Einsparpotenzialen bei Dienstgängen
und -reisen am Beispiel der Fakultät für Bauingenieurwesen der RWTH Aachen.
Aachen: unveröffentlicht.
statista. (2016, 02 12). Das Statistik-Portal. Retrieved from www.de.statista.com
Wanner, E. (2003). Car-Sharing für Geschäftskunden - Status Quo und
Entwicklungsmöglichkeiten im Stadtgebiet Karlsruhe. Bonn.
Effects of mobility management measures at RWTH Aachen, FH Aachen and Campus Area 22 October 2016
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13 Annex
1. Questionnaire of the mobility survey at RWTH Aachen University 2010
2. Questionnaire of the mobility survey at RWTH Aachen University 2013
3. Questionnaire of the mobility survey at FH Aachen University of Applied Sciences
2014
4. Questionnaire of the mobility survey at RWTH Aachen University 2016
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Struktur von "Mitarbeiterbefragung Jobticket"
Seite 1: Einleitung
[1.1]: Einleitungstext (text/picture)
Herzlichen Dank, dass Sie an der Befragung zum Thema "Mobilität und Erreichbarkeit der RWTH Aachen" teilnehmen.
<u>Hinweise zum Ausfüllen des Fragebogens:</u>- Es ist wichtig, dass Sie alle Antwortoptionen lesen, bevor Sie die Frage beantworten.
- Versuchen Sie bitte, die Fragen spontan und ehrlich zu beantworten, das macht die Antworten besonders hilfreich.- Bitte füllen Sie den Fragebogen vollständig aus!
Viel Spaß beim Ausfüllen und viel Glück bei der Verlosung!
Seite 2: Datenschutzerklärung
[2.1]: Datenschutzhinweise (text/picture)
<u>HINWEISE ZUM DATENSCHUTZ:</u>
Ich bin gemäß § 4 des Datenschutzgesetzes Nordrhein-Westfalen damit einverstanden, dass alle von mir eingegebenen persönlichen und sachlichen Daten elektronisch erhoben,gespeichert und genutzt werden dürfen.
Die Erhebung und Nutzung der Daten erfolgt einzig und allein für diese Umfrage und ist anonymisiert. Die Daten werden nicht an Dritte weitergegeben und werden nach Erfüllungdes Erfassungszwecks gelöscht. Ihre Teilnahme an der Befragung ist freiwillig.
Die E-Mail Adressen werden von den Fragebögen getrennt erfasst und lassen somit keine Rückschlüsse auf den einzelnen Probanden zu.
[2.2]: Datenschutzerklärung (rating/ranking)
Ich habe die Hinweise zum Datenschutz gelesen und bin einverstanden ja
v1 1
Frage v1 Antwort erforderlich
Seite 3: Mobilitätsverhalten
[3.1]: Überschrift (text/picture)
<big>1 MOBILITÄTSVERHALTEN</big>
[3.2]: Hauptverkehrsmittel (vertical rating/ranking)
1.1 Welches der folgenden Verkehrsmittel ist Ihr Hauptverkehrsmittel (längste Strecke und häufigste Nutzung) auf dem Wege zur Arbeit?
v2 zu Fuß 0/1
v3 Fahrrad 0/1
v4 Pkw (Fahrer/in) 0/1
v5 Pkw (Mitfahrer/in) 0/1
v6 Bus/Bahn 0/1
v7 Sonstiges: 0/1
[3.3]: Verkehrsmittelwahl Sommer (rating/ranking)
1.2 Wie häufig nutzen Sie die folgenden Verkehrsmittel, um im Sommer zur Arbeit zu
gelangen? (Bitte für jedes Verkehrsmittel angeben) (fast) täglich
1-3 Tage pro Woche
1-3 Tage pro Monat
(fast) nie
v8 zu Fuß 1 2 3 4
v9 Fahrrad 1 2 3 4
v10 Pkw (Fahrer/in) 1 2 3 4
v11 Pkw (Mitfahrer/in) 1 2 3 4
v12 Bus/Bahn 1 2 3 4
v13 Bike & Ride 1 2 3 4
v14 Park & Ride 1 2 3 4
v15 Sonstiges: 1 2 3 4
Frage v8 Antwort erforderlichFrage v9 Antwort erforderlichFrage v10 Antwort erforderlichFrage v11 Antwort erforderlichFrage v12 Antwort erforderlichFrage v13 Antwort erforderlichFrage v14 Antwort erforderlich
[3.4]: Verkehrsmittelwahl Winter (rating/ranking)
1.3 Wie häufig nutzen Sie die folgenden Verkehrsmittel, um im Winter zur Arbeit zu gelangen?
(Bitte für jedes Verkehrsmittel angeben) (fast) täglich
1-3 Tage pro Woche
1-3 Tage pro Monat
(fast) nie
v16 zu Fuß 1 2 3 4
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v17 Fahrrad 1 2 3 4
v18 Pkw (Fahrer/in) 1 2 3 4
v19 Pkw (Mitfahrer/in) 1 2 3 4
v20 Bus/Bahn 1 2 3 4
v21 Bike & Ride 1 2 3 4
v22 Park & Ride 1 2 3 4
v23 Sonstiges: 1 2 3 4
Frage v16 Antwort erforderlichFrage v17 Antwort erforderlichFrage v18 Antwort erforderlichFrage v19 Antwort erforderlichFrage v20 Antwort erforderlichFrage v21 Antwort erforderlichFrage v22 Antwort erforderlich
[3.5]: Entfernung (input line)
1.4 Wie groß ist die Entfernung ca. von Ihrem Wohnort zu Ihrem Arbeitsort?
v24 Entfernung in Kilometern: Eingabe
Frage v24 Format: - unendlich < X < 1000
Frage v24 Antwort erforderlich
[3.6]: Radverkehr (rating/ranking)
1.5 Wie bewerten Sie die folgenden Aspekte für den Radverkehr? trifft voll
und ganz zu trifft eher zu
trifft eher nicht zu
trifft gar nicht zu
weiß nicht
v25 Mein Arbeitsplatz ist von meinem Wohnort aus gut mit dem Fahrrad zu erreichen! 1 2 3 4 5
v26 Die Radverkehrsanlagen (Radwege) auf meinem Arbeitsweg sind gut! 1 2 3 4 5
v27 Es stehen ausreichend Rad-Abstellanlagen an meinem Arbeitsplatz zur Verfügung! 1 2 3 4 5
v28 Die Abstellanlagen sind in einem guten Zustand! 1 2 3 4 5
v29 Die Abstellanlagen sind wettergeschützt! 1 2 3 4 5
v30 Die Abstellanlagen sind sicher!(Diebstahlschutz) 1 2 3 4 5
v31 Am Arbeitsplatz stehen Umkleide/Duschmöglichkeiten zur Verfügung! 1 2 3 4 5
Seite 4: Jobticket
[4.1]: Überschrift (text/picture)
<big>2 JOBTICKET</big>
[4.2]: Nutzung Angebote der RWTH (vertical rating/ranking)
2.1 Welches der folgenden Angebote der RWTH Aachen nutzen Sie?
v32 nur Jobticket 0/1
v33 nur Jobticket (im Winter) 0/1
v34 Jobticket & Parkausweis 0/1
v35 Jobticket (im Winter) & Parkausweis 0/1
v36 nur Parkausweis 0/1
v37 Semesterticket 0/1
v38 keins 0/1
[4.3]: Jobticket Nutzung in der Freizeit (vertical rating/ranking)
2.2 Wenn Sie das Jobticket besitzen, wie häufig nutzen Sie dieses in der Freizeit?
v39 (fast) täglich 0/1
v40 an 1-3 Tagen pro Woche 0/1
v41 an 1-3 Tagen pro Monat 0/1
v42 (fast) nie 0/1
[4.4]: Jobticket Angebot für Familie (vertical rating/ranking)
2.3 Ist Ihnen bekannt, dass Sie mit dem Jobticket werktags ab 19.00 Uhr sowie an Wochenenden und an Feiertagen, einen weiteren Erwachsenen und/oder bis zu drei Kinder kostenslos in Bus und Bahn mitnehmen können?
v43 ja 0/1
v44 nein 0/1
[4.5]: Nutzung der Mitnahme (vertical rating/ranking)
2.4 Wenn Ihnen dieses Angebot (Frage 2.3) bekannt ist, wie häufig nutzen Sie dieses?
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v45 (fast) täglich 0/1
v46 an 1-3 Tagen pro Woche 0/1
v47 an 1-3 Tagen pro Monat 0/1
v48 (fast) nie 0/1
[4.6]: Aufmerksam auf Jobticket (multiple choice)
2.5 Wie sind Sie auf das Jobticket aufmerksam geworden?Mehrfachnennungen
möglich
v49 Homepage der RWTH 0/1
v50 Flyer der RWTH 0/1
v51 Erläuterungsschreiben der RWTH 0/1
v52 Personalabteilung der RWTH 0/1
v53 Arbeitskolleginnen und -kollegen 0/1
v54 Freunde/Verwandte 0/1
v55 Ich kannte das Jobticket bisher nicht 0/1
v56 Sonstiges: 0/1
[4.7]: Gründe Pkw Nutzung (multiple choice)
2.6 Warum kommen für Sie an Tagen, an denen Sie den Pkw für Ihren Arbeitsweg nutzen, Busse und Bahnen nicht in Betracht?
Mehrfachnennungen möglich
v57 Fahrtzeit mit Bus/Bahn zu lang 0/1
v58 unzureichende Bus/Bahn Anbindung am Wohnort 0/1
v59 unzureichende Bus/Bahn Anbindung am Arbeitsort 0/1
v60 Abfahrtszeiten liegen ungünstig zu Arbeitszeiten 0/1
v61 Anschlüsse beim Umsteigen sind schlecht 0/1
v62 Unpünktlichkeit/Unzuverlässigkeit von Bus/Bahn 0/1
v63 mit Bus/Bahn zu inflexibel 0/1
v64 Bus/Bahn zu voll 0/1
v65 Fahrkarte ist zu teuer 0/1
v66 Sonstiges: 0/1
[4.8]: Verbesserungsmöglichkeiten (input area)
v67 2.7 Welche Verbesserungsmöglichkeiten sehen Sie in Bezug auf das Jobticket?
Eingabe
Seite 5: Parkraumbewirtschaftung 1 von 4
[5.1]: Überschrift (text/picture)
<big>3 PARKRAUMBEWIRTSCHAFTUNG</big>
[5.2]: Führerscheinbesitz (vertical rating/ranking)
3.1 Besitzen Sie einen Führerschein?
v68 Ja 0/1
v69 Nein 0/1
Anker vom Item v69 Zu Seite 8
Seite 6: Parkraumbewirtschaftung 2 von 4
[6.1]: Verfügbarkeit Pkw (vertical rating/ranking)
3.2 Wie häufig steht Ihnen ein Pkw für den Arbeitsweg zur Verfügung?
v70 jederzeit 0/1
v71 gelegentlich 0/1
v72 gar nicht 0/1
Anker vom Item v72 Zu Seite 8
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Seite 7: Parkraumbewirtschaftung 3 von 4
[7.1]: Gründe Pkw Nutzung (multiple choice)
3.3 Wenn Sie mit dem Pkw zur Arbeit kommen, warum nutzen Sie diesen?Mehrfachnennungen
möglich
v73 Transport von Gepäck 0/1
v74 Bequemlichkeit/Gewohnheit 0/1
v75 höchste Flexibilität 0/1
v76 Zuverlässigkeit 0/1
v77 geringster Zeitaufwand 0/1
v78 geringste Fahrtkosten 0/1
v79 zu große Entfernung für Fuß, Rad, Bus/Bahn 0/1
v80 kostengünstiger/kostenloser Parkplatz am Arbeitsort 0/1
v81 für dienstl. Zwecke notwendig 0/1
v82 keine sinnvolle Alternative vorhanden 0/1
v83 Sonstiges: 0/1
[7.2]: Parkort (vertical rating/ranking)
3.4 Wenn Sie mit dem Pkw zur Arbeit kommen, wo Parken Sie Ihr Fahrzeug in der Regel?
v84 RWTH-Gelände (inkl. RWTH-Parkzonen) 0/1
v85 öffentlicher Parkplatz 0/1
v86 im Straßenraum 0/1
v87 ich werde im Pkw mitgenommen 0/1
v88 Ich komme nicht mit dem Pkw zur Arbeit. 0/1
[7.3]: Parkplatzsuche (vertical rating/ranking)
3.5 Wie schwierig ist es für Sie, in der Nähe Ihres Arbeits-/Ausbildungsplatzes einen Pkw-Parkplatz zu finden?
v89 sehr schwierig 0/1
v90 schwierig 0/1
v91 nicht besonders schwierig 0/1
v92 überhaupt nicht schwierig 0/1
v93 kann ich nicht beurteilen 0/1
Seite 8: Parkraumbewirtschaftung 4 von 4
[8.1]: Fahrgemeinschaft (vertical rating/ranking)
3.6 Würde eine Fahrgemeinschaft in Bezug auf Ihren Arbeitsweg für Sie persönlich in Frage kommen?
v94 ja 0/1
v95 ja, wenn: 0/1
v96 nein 0/1
v97 nutze ich bereits 0/1
[8.2]: Verbesserungsmöglichkeiten (input area)
v98 3.7 Welche Verbesserungsmöglichkeiten sehen Sie in Bezug auf die Parkraumbewirtschaftung?
Eingabe
Seite 9: Beschäftigung
[9.1]: Überschrift (text/picture)
<big>4 BESCHÄFTIGUNG</big>
[9.2]: Arbeitsort (multiple choice)
4.1 Arbeitsort Mehrfachnennungen
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möglich
v99 Hörn/Kackertstraße 0/1
v100 Melaten Nord (Steinbach-, Sommerfeld-, Mathieustraße) 0/1
v101 Melaten Süd (südl. Rabental, Worringer Weg, Stiewiestraße) 0/1
v102 Kernbereich (Campus Mitte) 0/1
v103 Stadtmitte (Theaterstraße, Burtscheid) 0/1
v104 Sonstige: 0/1
[9.3]: Beschäftigungsverhältnis (vertical rating/ranking)
4.2 Beschäftigungsverhältnis
v105 Vollzeit 0/1
v106 Teilzeit (11 bis unter 35 Std./Woche) 0/1
v107 Auszubildende(r) 0/1
[9.4]: Arbeitszeitmodell (vertical rating/ranking)
4.3 Welches Arbeitszeitmodell trifft bei Ihnen zu?
v108 Gleitzeit 0/1
v109 feste Arbeitszeiten ohne Gleitzeit 0/1
v110 Schichtarbeit 0/1
v111 ganz unterschiedlich 0/1
v112 Sonstiges: 0/1
[9.5]: Arbeitszeiten (dropdown)
4.4 Wann beginnen und wann beenden Sie in der Regel Ihre Arbeit?
5:00 5:30 6:00 6:30 7:00 7:30 8:00 8:30 9:00 9:30 10:00 10:30 11:00 11:30 12:00 12:30 13:00 13:30 14:00 14:30
v113 Arbeitsbeginn: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
v114 Arbeitsende: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
Seite 10: Angaben zur Person
[10.1]: Überschrift (text/picture)
<big>5 ANGABEN ZUR PERSON</big>
[10.2]: Geschlecht (vertical rating/ranking)
5.1 Geschlecht
v115 männlich 0/1
v116 weiblich 0/1
[10.3]: Alter (input line)
5.2 Alter [in Jahren]
v117 Eingabe
Frage v117 Format: 10 < X < 99
[10.4]: Wohnort (input line)
5.3 Wohnort
v118 PLZ (nur in BRD) Eingabe
v119 Stadt Eingabe
Frage v118 Format: - unendlich < X < unendlich
[10.5]: Ausbildungsabschluss (vertical rating/ranking)
5.4 Welchen höchsten Ausbildungsabschluss haben Sie?
v120 Promotion 0/1
v121 Hochschul-/Fachhochschulabschluss 0/1
v122 Abschluss einer beruflichen Ausbildung von mind. 1 Jahr 0/1
v123 ohne beruflichen Ausbildungsabschluss 0/1
v124 Hochschul-/Fachhochschulreife 0/1
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v125 Mittlere Reife oder gleichwertiger Abschluss 0/1
v126 Haupt-/Volksschulabschluss 0/1
v127 Sonstiger: 0/1
Seite 11: Vielen Dank für Ihre Teilnahme!
[11.1]: Neue Gruppe (text/picture)
Vielen Dank für Ihre Teilnahme!
<u>VERLOSUNG:</u>
Wenn Sie an der <u>Verlosung</u> eines Tablet PC´s teilnehmen möchten, geben Sie bitte auf der letzten Seite Ihre RWTH-E-Mail Adresse an, damit wir Sie im Falle des Gewinnskontaktieren können. Die Auslosung findet Mitte Dezember 2013 statt. Alle Gewinner werden per E-Mail benachrichtigt. Der Rechtsweg ist ausgeschlossen.
Wir verwenden Ihre Adressdaten ausschließlich zum Zweck der Durchführung der Verlosung und/oder der geplanten Erhebung und löschen sie danach umgehend. Eine Weitergabean Dritte erfolgt nicht. Es ist KEIN Rückschluss auf die beantwortete Mitarbeiterbefragung möglich, es handelt sich um eine separate Datenbank. Aus diesem Grund werden sie auf
eine andere Webseite umgeleitet.
Sollten Sie nicht teilnehmen wollen, schließen Sie einfach das neue Fenster.
<u>MOBILITÄTSERHEBUNG:</u>
Im nächsten Jahr wird eine vertiefende Online-Befragung zum Thema "Mobilitätsbedürfnisse der RWTH-Mitarbeiter" vom Institut für Stadtbauwesen und Stadtverkehr der RWTHdurchgeführt. Dabei haben Sie auch die Möglichkeit an einer Verlosung teilzunehmen. Wir würden uns freuen, wenn Sie uns unterstützen!
Struktur von "Mitarbeiter FH Aachen"
Seite 1: Einführung
[1.1]: Text Einführung (text/picture)
<b>VIELEN DANK</b>, dass Sie sich die Zeit nehmen, den Fragebogen auszufüllen.
Weitere Informationen rund um das EU-Forschungsprojekt "CIVITAS-Dyn@mo" erhalten Sie nach Beendigung derBefragung über einen weiterführenden Link.
Unter allen Teilnehmerinnen und Teilnehmern werden 3 Preise verlost. Genauere Informationen erhalten Sie auf derletzten Seite der Befragung.
Wichtiger Hinweis: Die Ergebnisse der Befragung werden anonymisiert und zusammengefasst aufbereitet. Daher sindRückschlüsse auf einzelne Personen nicht möglich!
Um die Befragung zu starten, klicken Sie bitte auf den roten <b>"Weiter"</b>-Button!
Seite 2: Arbeitsort
[2.1]: Überschrift (text/picture)
1 ARBEITSORT
[2.2]: Standorttext (text/picture)
1.1: An welchem Standort der FH Aachen sind Sie hauptsächlich beschäftigt?
[2.3]: Standortwahl (vertical rating/ranking)
v1 Aachener-und-Münchener-Allee 0/1
v2 Bayernallee 0/1
v3 Boxgraben 0/1
v4 Eupener Straße 0/1
v5 Goethestraße 0/1
v6 Heinrich-Mußmann-Straße 0/1
v7 Hohenstaufenallee 0/1
v8 Kalverbenden 0/1
v9 Robert-Schuman-Straße 0/1
v10 Stephanstraße 0/1
Seite 3: Anzahl Arbeitstage
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[3.1]: Überschrift (text/picture)
1 ARBEITSORT
[3.2]: Tageanzahl (rating/ranking)
1
Tag/Wo. 2
Tage/Wo. 3
Tage/Wo. 4
Tage/Wo. 5
Tage/Wo.
v11
1.2: An wie vielen Tagen in der Woche legen Sie durchschnittlich den Weg zu Ihrem Arbeitsort der FH Aachen zurück?
1 2 3 4 5
Frage v11 Antwort erforderlich
Seite 4: 2.1 Besitz
[4.1]: Überschrift (text/picture)
2 MOBILITÄTSVERHALTEN
[4.2]: Pkw-Führerschein (rating/ranking)
Ja Nein k.A.
v12 2.1a: Sind Sie in Besitz eines Pkw-Führerscheines? 1 2 3
Frage v12 Antwort erforderlich
[4.3]: CarSharing (rating/ranking)
Ja Nein k.A.
v13 2.1b: Sind Sie in Besitz einer CarSharing-Mitgliedschaft? 1 2 3
Frage v13 Antwort erforderlich
[4.4]: ÖV-Monatskarte (rating/ranking)
Ja Nein k.A.
v142.1c: Sind Sie in Besitz einer Abo- oder Monatskarte für den Öffentlichen Verkehr (Bus/Bahn)?
1 2 3
Frage v14 Antwort erforderlich
[4.5]: BahnCard (rating/ranking)
Ja Nein k.A.
v15 2.1d: Sind Sie in Besitz einer BahnCard? 1 2 3
Frage v15 Antwort erforderlich
Seite 5: Hauptverkehrsmittel
[5.1]: Überschrift (text/picture)
2 MOBILITÄTSVERHALTEN
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[5.2]: 2.2a Hauptverkehrsmittel (text/picture)
2.2a: Welches der folgenden Verkehrsmittel ist derzeit Ihr Hauptverkehrsmittel auf Ihrem Weg zur Arbeit (längste
Streckenentfernung, meiste Tage im Jahr)?
[5.3]: Hauptverkehrsmittel (vertical rating/ranking)
v16 Zu Fuß 0/1
v17 Fahrrad 0/1
v18 Elektro-Fahrrad 0/1
v19 Bus 0/1
v20 Bahn 0/1
v21 Pkw (Fahrer/in) 0/1
v22 Hybrid-/Elektro-Pkw (Fahrer/in) 0/1
v23 Pkw (Mitfahrer/in) 0/1
v24 Hybrid-/Elektro-Pkw (Mitfahrer/in) 0/1
v25 Kraftrad (Motorrad, Roller, etc.) 0/1
v26 Sonstiges: 0/1
Anker vom Item v16 Zu Seite 8
Anker vom Item v17 Zu Seite 8
Anker vom Item v18 Zu Seite 8
Anker vom Item v20 Zu Seite 7
Anker vom Item v21 Zu Seite 8
Anker vom Item v22 Zu Seite 8
Anker vom Item v23 Zu Seite 8
Anker vom Item v24 Zu Seite 8
Anker vom Item v25 Zu Seite 8
Anker vom Item v26 Zu Seite 8
Seite 6: Kombi Bus
[6.1]: Überschrift (text/picture)
2 MOBILITÄTSVERHALTEN
[6.2]: Kombi Bus (text/picture)
2.2b: Nutzen Sie neben dem Bus weitere Verkehrsmittel auf dem Weg zu Ihrem Arbeitsort? (Mehrfachnennungen
möglich)
[6.3]: Kombi Bus-Möglichkeiten (multiple choice)
v27 Fahrrad 0/1
v28 Elektro-Fahrrad 0/1
v29 Bahn 0/1
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v30 Pkw (Fahrer/in) 0/1
v31 Hybrid-/Elektro-Pkw (Fahrer/in) 0/1
v32 Pkw (Mitfahrer/in) 0/1
v33 Hybrid-/Elektro-Pkw (Mitfahrer/in) 0/1
v34 Sonstiges: 0/1
v35 keine Kombination 0/1
Anker vom Item v27 Zu Seite 8
Anker vom Item v28 Zu Seite 8
Anker vom Item v29 Zu Seite 8
Anker vom Item v30 Zu Seite 8
Anker vom Item v31 Zu Seite 8
Anker vom Item v32 Zu Seite 8
Anker vom Item v33 Zu Seite 8
Anker vom Item v34 Zu Seite 8
Anker vom Item v35 Zu Seite 8
Seite 7: Kombi Bahn
[7.1]: Überschrift (text/picture)
2 MOBILITÄTSVERHALTEN
[7.2]: Kombi Bahn (text/picture)
2.2b: Nutzen Sie neben der Bahn weitere Verkehrsmittel auf dem Weg zu Ihrem Arbeitsort? (Mehrfachnennungen
möglich)
[7.3]: Kombi Bahn-Möglichkeiten (multiple choice)
v36 Fahrrad 0/1
v37 Elektro-Fahrrad 0/1
v38 Bus 0/1
v39 Pkw (Fahrer/in) 0/1
v40 Hybrid-/Elektro-Pkw (Fahrer/in) 0/1
v41 Pkw (Mitfahrer/in) 0/1
v42 Hybrid-/Elektro-Pkw (Mitfahrer/in) 0/1
v43 Sonstiges: 0/1
v44 keine Kombination 0/1
Seite 8: 2.3 Grund HVM
[8.1]: Überschrift (text/picture)
2 MOBILITÄTSVERHALTEN
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[8.2]: Grund Hauptverkehrsmittel (text/picture)
2.3: Warum nutzen Sie das von Ihnen angegebene Hauptverkehrsmittel für Ihren Arbeitsweg? (Mehrfachnennungen
möglich)
[8.3]: Grund Hauptverkehrsmittel - Antworten (multiple choice)
v45 Bequemlichkeit/Gewohnheit 0/1
v46 Gesundheit/Stressfreiheit 0/1
v47 Umweltschutzaspekt 0/1
v48 Zu Fuß/mit dem Fahrrad gut erreichbar 0/1
v49 Mit Bus/Bahn gut erreichbar 0/1
v50 Im Vergleich kürzere Fahrtzeit 0/1
v51 Geringere Fahrtkosten 0/1
v52 Sonstige Gründe: 0/1
Seite 9: 2.4+2.5 Strecke/Zeit
[9.1]: Überschrift (text/picture)
2 MOBILITÄTSVERHALTEN
[9.2]: Streckenentfernung (input line)
km
v53 2.4: Wie groß ist die Entfernung von Ihrem Wohnort zu Ihrem Arbeitsort in Kilometern?
Frage v53 Format: - unendlich < X < 1000
Frage v53 Antwort erforderlich
[9.3]: Zeit (input line)
Minuten
v54 2.5: Wie viel Zeit in Minuten benötigen Sie in der Regel, um von Ihrem Wohnort zu Ihrem Arbeitsplatz zu gelangen?
Frage v54 Format: - unendlich < X < 300
Frage v54 Antwort erforderlich
Seite 10: 2.6 Pkw
[10.1]: Überschrift (text/picture)
2 MOBILITÄTSVERHALTEN
[10.2]: priv. Pkw (text/picture)
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2.6: Unabhängig von der Wahl Ihres Hauptverkehrsmittels: wie häufig stünde Ihnen ein Pkw für den Arbeitsweg zur
Verfügung?
[10.3]: Antworten priv. Pkw (vertical rating/ranking)
v55 (fast) Täglich 0/1
v56 Ca. 1-3 Tage/Woche 0/1
v57 Ca. 1-3 Tage/Monat 0/1
v58 (fast) Nie 0/1
Seite 11: 2.7 Fahrgem.
[11.1]: Überschrift (text/picture)
2 MOBILITÄTSVERHALTEN
[11.2]: Fahrgemeinschaft (text/picture)
2.7: Würde für Sie eine Fahrgemeinschaft (z.B. durch ein von der FH Aachen organisiertes Pendlerportal) in Bezug auf
Ihren Arbeitsweg in Frage kommen?
[11.3]: Fahrgemeinschaften - Antworten (vertical rating/ranking)
v59 Ja 0/1
v60 Gelegentlich 0/1
v61 Nein 0/1
v62 Nutze ich bereits 0/1
v63 Ja, wenn: 0/1
v64 Nein, weil: 0/1
v65 k.A. 0/1
Seite 12: 3.1 Wo parken
[12.1]: Überschrift (text/picture)
3 PARKEN
[12.2]: Pkw (text/picture)
3.1: Wenn Sie mit dem Pkw zur Arbeit kommen, wo parken Sie in der Regel Ihr Fahrzeug?
[12.3]: Pkw (vertical rating/ranking)
v66 FH-Gelände 0/1
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v67 Öffentlicher Parkplatz/öffentliches Parkhaus 0/1
v68 Im Straßenraum 0/1
v69 Ich werde im Pkw mitgenommen 0/1
v70 Sonstiges: 0/1
v71 Ich komme nicht mit dem Pkw zur Arbeit 0/1
Anker vom Item v71 Zu Seite 14
Seite 13: 3. Parken
[13.1]: Überschrift (text/picture)
3 PARKEN
[13.2]: Parkraumangebot Arbeitsplatz (rating/ranking)
sehr gut gut befriedigend ausreichend mangelhaft
v723.2: Wie stufen Sie das Parkraumangebot an Ihrem Arbeitsort ein?
1 2 3 4 5
Frage v72 Antwort erforderlich
[13.3]: Parkraumangebot Wohnumfeld (rating/ranking)
sehr gut gut befriedigend ausreichend mangelhaft
v733.3: Wie stufen Sie das Parkraumangebot in Ihrem Wohnumfeld ein?
1 2 3 4 5
Frage v73 Antwort erforderlich
Seite 14: 4.1 Bus und Bahn / Jobticket
[14.1]: Überschrift (text/picture)
4 BUS UND BAHN / JOBTICKET
[14.2]: Arbeitsweg (text/picture)
4.1: Würde die Nutzung von Bus/Bahn in Bezug auf Ihren Arbeitsweg für Sie in Frage kommen?
[14.3]: Arbeitsweg (vertical rating/ranking)
v74 Ja 0/1
v75 Gelegentlich 0/1
v76 Nein 0/1
v77 Nutze ich bereits 0/1
v78 Ja, wenn: 0/1
Anker vom Item v74 Zu Seite 16
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Anker vom Item v75 Zu Seite 16
Anker vom Item v77 Zu Seite 16
Anker vom Item v78 Zu Seite 16
Seite 15: 4.2 ÖPNV NICHT
[15.1]: Überschrift (text/picture)
4 BUS UND BAHN / JOBTICKET
[15.2]: ÖPNV NICHT (text/picture)
4.2: Aus welchen Gründen kommt die Nutzung von Bus/Bahn für Ihren Arbeitsweg <b>nicht</b> in Frage, bitte geben
Sie eine oder mehrere Begründung(en) an! (Mehrfachnennungen möglich)
[15.3]: ÖPNV NICHT (multiple choice)
v79Schlechtes Reisezeitverhältnis des ÖPNV (Bus/Bahn) im Vergleich zum persönlichen Hauptverkehrsmittel
0/1
v80Schlechte Information über vorhandene Angebote des ÖPNV
0/1
v81 Zu hohe Kosten für ÖPNV-Tickets 0/1
v82 Mangelnder Fahrkomfort in Bus und Bahn 0/1
v83 Sonstige Gründe: 0/1
Anker vom Item v79 Zu Seite 19
Anker vom Item v80 Zu Seite 19
Anker vom Item v81 Zu Seite 19
Anker vom Item v82 Zu Seite 19
Anker vom Item v83 Zu Seite 19
Seite 16: 4.3: ÖPNV-Fußweg
[16.1]: Überschrift (text/picture)
4 BUS UND BAHN / JOBTICKET
[16.2]: Fußweg (text/picture)
4.3: Wie viele Minuten Fußweg liegen zwischen der Ausstiegshaltestelle und Ihrem Arbeitsplatz?
[16.3]: Fußweg-Antworten (vertical rating/ranking)
v84 Angabe in Minuten: 0/1
v85 Ich komme aktuell nicht mit Bus/Bahn zur Arbeit 0/1
Anker vom Item v85 Zu Seite 19
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Seite 17: 4.4: Arbeit-ÖPNV
[17.1]: Überschrift (text/picture)
4 BUS UND BAHN / JOBTICKET
[17.2]: Frage: Arbeitsplatz (text/picture)
4.4: Wie bewerten Sie das ÖPNV-Angebot an Ihrem Arbeitsort?
[17.3]: Arbeitsplatz (rating/ranking)
sehr gut gut befriedigend ausreichend mangelhaft
v86Anzahl der Busse/Bahn, die Sie stündlich nutzen können
1 2 3 4 5
v87Anzahl der Fahrtziele der Busse/Bahn von der Haltestelle an Ihrem Arbeitsort ausgehend
1 2 3 4 5
v88 Nähe der Haltestelle zum Arbeitsort 1 2 3 4 5
v89Ausstattung der Haltestelle (Fahrplanauskunft, Regenschutz, etc.)
1 2 3 4 5
Frage v86 Antwort erforderlichFrage v87 Antwort erforderlichFrage v88 Antwort erforderlichFrage v89 Antwort erforderlich
Seite 18: 4.5: Wohnen-ÖPNV
[18.1]: Überschrift (text/picture)
4 BUS UND BAHN / JOBTICKET
[18.2]: Frage: Wohnumfeld (text/picture)
4.5: Wie bewerten Sie das ÖPNV-Angebot in Ihrem Wohnumfeld?
[18.3]: Wohnumfeld (rating/ranking)
sehr gut gut befriedigend ausreichend mangelhaft
v90Anzahl der Busse/Bahn, die Sie stündlich nutzen können
1 2 3 4 5
v91Anzahl der Fahrtziele der Busse/Bahn von der Haltestelle an Ihrem Wohnstandort ausgehend
1 2 3 4 5
v92 Nähe zur Haltestelle 1 2 3 4 5
v93Ausstattung der Haltestelle (Fahrplanauskunft, Regenschutz, etc.)
1 2 3 4 5
Frage v90 Antwort erforderlichFrage v91 Antwort erforderlichFrage v92 Antwort erforderlichFrage v93 Antwort erforderlich
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Seite 19: 4.6: JT
[19.1]: Überschrift (text/picture)
4 BUS UND BAHN / JOBTICKET
[19.2]: Angebot JT (text/picture)
Die Fachhochschule Aachen arbeitet derzeit daran, mit dem "Jobticket" ihren Beschäftigten ein rabattiertesÖPNV-Ticket anzubieten. Mit dem Jobticket erhalten Sie die Zusatzkonditionen, werktags ab 19:00 Uhr sowie am
Wochenende und an Feiertagen einen weiteren Erwachsenen und/oder bis zu drei Kinder kostenlos in Bus und Bahnmitzunehmen.
[19.3]: Frage JT (text/picture)
4.6: Wären Sie grundsätzlich an der Nutzung dieses Tickets interessiert?
[19.4]: Angebot JT (vertical rating/ranking)
v94 Ja 0/1
v95 Nein 0/1
v96 Ja, wenn: 0/1
v97 Ich bin mir nicht sicher 0/1
Anker vom Item v95 Zu Seite 21
Seite 20: 4.7-8: JT-Zweck
[20.1]: Überschrift (text/picture)
4 BUS UND BAHN / JOBTICKET
[20.2]: JT in Arbeit/Freizeit (rating/ranking)
(fast) Täglich
3-4 mal pro
Woche
1-2 mal pro
Woche
1-2 mal pro
Monat
(fast) Nie k.A.
v98
4.7: Wenn Sie ein Jobticket der FH Aachen besitzen würden, wie häufig würden Sie dieses für Ihren Arbeitsweg nutzen?
1 2 3 4 5 6
v994.8: Wie häufig würden Sie das Jobticket für einen Freizeitweg nutzen?
1 2 3 4 5 6
Frage v98 Antwort erforderlichFrage v99 Antwort erforderlich
Seite 21: 5.1a Dienstgänge
[21.1]: Überschrift (text/picture)
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5 DIENSTGÄNGE/-REISEN
[21.2]: Erläuterung (text/picture)
Gemäß Reisekosten-Info der FH Aachen wird zwischen Dienstreise/Exkursion und Dienstgang unterschieden:
- Bei einem Dienstgang befindet sich der Zielort innerhalb des Stadtgebietes, in dem Ihre Arbeitsstätte liegt
- Die Dienstreise/Exkursion führt zu einem Reiseziel außerhalb des Stadtgebietes
[21.3]: DG-Zeiten (rating/ranking)
(fast) Täglich
1-2 mal pro
Woche
1-2 mal pro Monat
4 und weniger im Jahr
kein Dienstgang
v100
5.1a: Wie oft führen Sie im Rahmen Ihrer Tätigkeiten für die FH Aachen einen Dienstgang durchschnittlich im Jahr durch?
1 2 3 4 5
Anker vom Item v100 ("kein Dienstgang") Zu Seite 23Anker vom Item v100 ("4 und weniger im Jahr") Zu Seite 23Anker vom Item v100 ("1-2 mal pro Monat") Zu Seite 23
Frage v100 Antwort erforderlich
Seite 22: 5.1b DG-VM
[22.1]: Überschrift (text/picture)
5 DIENSTGÄNGE/-REISEN
[22.2]: Überschrift (text/picture)
5.1b: Welches der folgenden Verkehrsmittel ist Ihr Hauptverkehrsmittel für die Durchführung Ihrer Dienstgänge?
(Welches Verkehrsmittel nutzen Sie für die längste Streckenentfernung Ihrer Dienstgänge?)
[22.3]: DG-VM (vertical rating/ranking)
v101 Zu Fuß 0/1
v102 Fahrrad 0/1
v103 Elektro-Fahrrad 0/1
v104 Bus 0/1
v105 CarSharing 0/1
v106 Pkw (Fahrer/in) 0/1
v107 Hybrid-/Elektro-Pkw (Fahrer/in) 0/1
v108 Pkw (Mitfahrer/in) 0/1
v109 Hybrid-/Elektro-Pkw (Mitfahrer/in) 0/1
v110 Kraftrad (Motorrad, Roller, etc.) 0/1
v111 Sonstiges Verkehrsmittel: 0/1
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Seite 23: 5.2a Dienstreisen
[23.1]: Überschrift (text/picture)
5 DIENSTGÄNGE/-REISEN
[23.2]: DR-Zeiten (rating/ranking)
(fast) Täglich
1-2 mal pro
Woche
1-2 mal pro Monat
4 und weniger im Jahr
keine Dienstreise
v112
5.2a: Wie oft führen Sie im Rahmen Ihrer Tätigkeiten für die FH Aachen eine Exkursion oder Dienstreise (außerhalb des Stadtgebietes Aachen/Jülich) durchschnittlich im Jahr durch?
1 2 3 4 5
Anker vom Item v112 ("keine Dienstreise") Zu Seite 25
Frage v112 Antwort erforderlich
Seite 24: 5.2b DR VM
[24.1]: Überschrift (text/picture)
5 DIENSTGÄNGE/-REISEN
[24.2]: Überschrift (text/picture)
5.2b: Welches der folgenden Verkehrsmittel ist Ihr Hauptverkehrsmittel für die Durchführung Ihrer
Exkursionen/Dienstreisen? (Welches Verkehrsmittel nutzen Sie für die längste Streckenentfernung Ihrer Dienstreisen?)
[24.3]: DG-VM (vertical rating/ranking)
v113 Bus 0/1
v114 Bahn 0/1
v115 CarSharing 0/1
v116 Pkw (Fahrer/in) 0/1
v117 Hybrid-/Elektro-Pkw (Fahrer/in) 0/1
v118 Pkw (Mitfahrer/in) 0/1
v119 Hybrid-/Elektro-Pkw (Mitfahrer/in) 0/1
v120 Kraftrad (Motorrad, Roller, etc.) 0/1
v121 Flugzeug 0/1
v122 Sonstiges Verkehrsmittel: 0/1
Seite 25: 5.3 Bewertung Admin
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[25.1]: Überschrift (text/picture)
5 DIENSTGÄNGE/-REISEN
[25.2]: Einführung (text/picture)
Vor einiger Zeit wurde das Verfahren zur Genehmigung von Dienstreisen vereinfacht. So konnte durch eineUmstrukturierung der Verwaltungs- und Organisationsaufwand einer Dienstreise minimiert werden. Diese
Umstrukturierung sah vor, die Genehmigung direkt durch die Dekanin oder den Dekan bzw. Ihrer(s) Vorgesetzten zuerteilen, um auf diese Weise eine Stufe im Verwaltungsprozess einzusparen. Folglich ist es nicht mehr notwendig, die
Genehmigung über das Dezernat I der Fachhochschulverwaltung einzuholen.Darüber hinaus zeigen die stetig fortführenden Reisekosten-Informationen, erstellt durch das Dezernat I, alle wichtigen
Hinweise zur Organisation und Durchführung einer Dienstreise bzw. eines Dienstganges auf.
[25.3]: Frage (text/picture)
5.3: Wie bewerten Sie das neue Dienstreisemanagement-Konzept im Hinblick auf:
[25.4]: Bewertung (rating/ranking)
sehr gut gut befriedigend ausreichend mangelhaft k.A.
v123a) die Antragsphase einer Dienstreise
1 2 3 4 5 6
v124b) die Abrechnung einer Dienstreise
1 2 3 4 5 6
v125 c) die Reisekosten-Info 1 2 3 4 5 6
Frage v123 Antwort erforderlichFrage v124 Antwort erforderlichFrage v125 Antwort erforderlich
Seite 26: 6 Persönliches
[26.1]: Überschrift (text/picture)
6 ZUR PERSON
[26.2]: 6.1 m/w (rating/ranking)
Männlich Weiblich
v126 6.1: Geschlecht 1 2
Frage v126 Antwort erforderlich
[26.3]: 6.2: Alter (rating/ranking)
bis 19 J. 20 - 29 J. 30 - 39 J. 40 - 49 J. ab 50 J.
v127 6.2: Alter 1 2 3 4 5
Frage v127 Antwort erforderlich
[26.4]: 6.3 wohnort PLZ (input line)
v128 6.3: Wohnort (Bitte geben Sie die ersten 4 Ziffern Ihrer PLZ an!)
Frage v128 Format: 999 < X < 99999
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Frage v128 Antwort erforderlich
Seite 27: Danksagung
[27.1]: Danksagung Text Teil 1 (text/picture)
Abschließend haben Sie die Möglichkeit, die Auswertung der Befragung per Mail anzufordern und/oder an derVerlosung der Preise teilzunehmen. Dazu möchten wir Sie bitten, Ihre E-Mail in das freie Texteld einzufügen. Die
Angabe der E-Mail Adresse ist selbstverständlich freiwillig.Alternativ haben Sie die Möglichkeit, Herrn Torsten Merkens per Mail oder telefonisch zu kontaktieren.
[27.2]: E-Mail-Adresse (input area)
v129 Hier bitte die E-Mail-Adresse eintragen. (freiwillige Angabe)
[27.3]: Feedback/Gewinnspiel (multiple choice)
v130Ich möchte über die Ergebnisse der Befragung informiert werden
0/1
v131 Ich möchte an dem Gewinnspiel teilnehmen 0/1
[27.4]: Danksagung Text Teil 2 (text/picture)
<b>WICHTIG:</b> Bitte klicken Sie zum Beenden der Befragung auf den <b>"Fertig"</b>-Button! Dies isterforderlich, da Ihre Angaben sonst verloren gehen und somit eine Auswertung nicht möglich wäre.
Ihre Angaben werden vertraulich behandelt und nur anonymisiert und aggregiert ausgewertet!
VIELEN DANK FÜR IHRE MITARBEIT!
Für Rückfragen stehe ich Ihnen gerne zur Verfügung!Torsten Merkens
[email protected]/600951170
eQuestionnaire™ v.2009 http://backend.equestionnaire.de/main.php?what=preview&print=print
14 von 14 12.11.2014 13:54
MobilitätsbefragunganderRWTHAachen2016
1/20
1 AllgemeineHinweise
HerzlichenDank,dassSieanderBefragungzumThema"MobilitätundErreichbarkeitderRWTHAachen"teilnehmen.HinweisezumAusfüllendesFragebogens:
Esistwichtig,dassSiealleAntwortoptionenlesen,bevorSiedieFragebeantworten.
VersuchenSiebittedieFragenspontanundehrlichzubeantworten,dasmachtdieAntwortenbesondershilfreich.
BittefüllenSiedenFragebogenvollständigaus!
VielSpaßbeimAusfüllenundvielGlückbeiderVerlosung!
2 Datenschutz
Ichbingemäߧ4desDatenschutzgesetzesNordrhein‐Westfalendamiteinverstanden,dassallevonmireingegebenenpersönlichenundsachlichenDatenelektronischerhoben,gespeichertundgenutztwerdendürfen.DieErhebungundNutzungderDatenerfolgteinzigundalleinfürdieseUmfrageundistanonymisiert.DieUmfragewirdmitdemakademischenProgramm„Unipark“derQuestBackGmbHdurchgeführt.DerProvidernutztdieEvaluationssoftware„EFSSurvey“.DieDatenwerdennichtanDritteweitergegebenundwerdennachErfüllungdesErfassungszwecksgelöscht.IhreTeilnahmeanderBefragungistfreiwillig.DieE‐MailAdressen,diefürdieVerlosungerfasstwerdenmüssen,werdenvondenFragebögengetrennterfasstundlassensomitkeineRückschlüsseaufdieeinzelneProbandin/deneinzelnenProbandenzu.
2.1 IchhabedieHinweisezumDatenschutzgelesenundbinmitdieseneinverstanden!
□ ja
□ nein→nochmaligeAbfrage;beiweitererAblehnung→AbbruchderBefragung
3 VerkehrsmittelnutzungaufdemArbeitsweg
3.1 WelchesderfolgendenVerkehrsmittelistIhrHauptverkehrsmittelaufdemArbeitsweg?BittegebenSiedasVerkehrsmittelan,welchesSieimJahresverlaufamhäufigstennutzen.SolltenSiezweiVerkehrsmittelkombinieren(z.B.PkwundBus/Bahn),sogebenSiebittedasVerkehrsmittelan,mitdemSiedielängsteTeilstreckeaufIhremArbeitswegzurücklegen.
□ zuFuß
□ Fahrrad
□ PkwalsFahrer/in
□ PkwalsMitfahrer/in
□ MotorisiertesZweirad
□ Bus/Bahn
□ Sonstiges
MobilitätsbefragunganderRWTHAachen2016
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ErmittlungdesModalSplits(Verkehrsmittelwahl)zumVergleichmitdenUmfragenvon2010und2013→SindVeränderungeninderVerkehrsmittelwahlunterdenBeschäftigtenerkennbar?SinddieVeränderungen,die2013imVergleichzu2010festgestelltwerdenkonnten,bestehengeblieben?
KonntederNMIV‐Anteil(FußgängerundRadfahrer)gegenüber2013erhöhtwerdenoderhandeltessichimZugederEinführungdesJobticketsum„feste“UmsteigeraufdenÖPNV?2013konnteeingegenüber2010verringerterNMIV‐Anteilregistriertwerden.
IstderÖV‐Anteilvon2013weitergestiegenoderaufdemrelativhohenNiveaugeblieben?KonntendieAngebotsverbesserungenimÖPNVdazuführen,dassderÖV‐Anteilweitergestiegenist?
WiehatsichderAnteilderMIV‐Mitfahrer/innenentwickelt?Gibtes2016mehrFahrgemeinschaftenunterdenBeschäftigtenderHochschule?
WelcheVeränderungengibtesbzgl.derVerkehrsmittelwahlimSommerundWinter?BeschränkensichdieUnterschiedeaufdieUmsteigervomZweirad(imSommer)aufdenÖPNV(imWinter)?
3.2 WiehäufignutzenSiediefolgendenVerkehrsmittel,umimSommerzurArbeitzugelangen?BittegebenSiedieNutzungshäufigkeitfürjedesVerkehrsmittelan.
(fast)täglich 1‐3Tage/Woche seltener (fast)nie
zuFuß □ □ □ □
Fahrrad □ □ □ □
PkwalsFahrer/in □ □ □ □
PkwalsMitfahrer/in □ □ □ □
MotorisiertesZweirad □ □ □ □
Bus/Bahn □ □ □ □
Bike&Ride □ □ □ □
Park&Ride □ □ □ □
Sonstiges □ □ □ □
3.3 WiehäufignutzenSiediefolgendenVerkehrsmittel,umimWinterzurArbeitzugelangen?BittegebenSiedieNutzungshäufigkeitfürjedesVerkehrsmittelan.
(fast)täglich 1‐3Tage/Woche seltener (fast)nie
zuFuß □ □ □ □
Fahrrad □ □ □ □
PkwalsFahrer/in □ □ □ □
PkwalsMitfahrer/in □ □ □ □
MotorisiertesZweirad □ □ □ □
Bus/Bahn □ □ □ □
Bike&Ride □ □ □ □
Park&Ride □ □ □ □
Sonstiges □ □ □ □
MobilitätsbefragunganderRWTHAachen2016
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DiejahreszeitlichgetrennteAbfragederVerkehrsmittelnutzungindenFragen3.2und3.3istnotwendig,dabspw.RadfahrerundÖPNV‐Nutzer(imWinter)ansonstenihreVerkehrsmittelnutzungggf.nichtkorrekteintragenkönnen.Dieseunterliegtu.U.jahreszeitlichenSchwankungen.DesWeiterenkönnenmitdieserAbfragedieUmsteigerimHerbstundFrühjahrermitteltwerden,umdasAngebot(z.B.ÖPNV)anzupassen.
4 ParkenanderRWTHAachen
4.1 WennSiemitdemPkwzurArbeitkommen,woparkenSieIhrFahrzeuginderRegel?(Filter:nurPkw‐Fahrer/innen;Nutzung:mind.„1‐3Tage/Woche“)
□ RWTH‐Gelände(inkl.RWTH‐Parkzonen)
□ imöffentlichenStraßenraum(kostenfrei)
□ imöffentlichenStraßenraum(kostenpflichtig)
□ aufeinemprivatenStellplatz
DieVerwaltungundPolitikderStadtAachen„behauptet“vermehrt,dasseineVielzahlderBeschäftigten(undStudierenden?!)derRWTHAachendieParkraumbewirtschaftungumgehtundindenumliegendenStraßenräumenparkt.EineUntersuchunghierzugibtesbislangnicht.DieErgebnissederUmfragesollenzeigen,wievieleBeschäftigtederHochschuletatsächlichnichtindenParkzonenderRWTHparken.
4.2 WieschwierigistesfürSie,imUmfeldIhresArbeits‐/AusbildungsplatzeseinenPkw‐Stellplatzzufinden?(Filter:nurPkw‐Fahrer/innen;Nutzung:mind.„1‐3Tage/Woche“)
□ sehrschwierig
□ schwierig
□ nichtbesondersschwierig
□ überhauptnichtschwierig
□ kannichnichtbeurteilen
DasErgebnisderFrage4.2sollzeigen,inwelchenBereicheneinMangelanStellplätzenvorhandenist,demggf.durchMaßnahmenentgegengewirktwerdenkann.DesWeiterensollenGebieteermitteltwerden,indeneneventuelleinÜberangebotanStellplätzen(Antwortmöglichkeit4)vorhandenist.DieskannunterUmständenauseinerfehlendenParkraumbewirtschaftungimöffentlichenStraßenraumresultieren.
5 RahmenbedingungenzurMobilität
5.1 WiegroßistdieEntfernungvonIhremWohnortzuIhremArbeitsort?ZurErmittlungderEntfernungkönnenSiez.B.denRoutenplanervonGoogle‐Mapsnutzen:www.maps.google.de
Entfernunginkm:____________
AufgrundderGrößevielerPLZ‐GebietekannmitdieserAngabeeinegenauereErmittlungderArbeitsweglängevorgenommenwerden.DieEntfernungensindz.B.füreinePotentialermittlungfürdenFuß‐undRadverkehrnotwendig.
MobilitätsbefragunganderRWTHAachen2016
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5.2 BesitzenSieeinenPkw‐Führerschein?
□ ja
□ nein
DieseFrageisteineFilterfrage,umermittelnzukönnen,wievieleProbandentheoretischmiteinemPkwodermotorisiertenZweiradzurArbeitfahrenkönnten(inKombinationmitderPkw‐Verfügbarkeit).DiejenigenBeschäftigten,dieüberkeinenPkw‐oderZweirad‐Führerscheinverfügen,sindaufdenÖPNVundNMIVangewiesen.
5.3 WiehäufigstehenIhnendiefolgendenVerkehrsmittelfürIhrenArbeitswegzurVerfügung?
jederzeit gelegentlich garnicht
Pkw(alsFahrer/in) □ □ □
verkehrstaugliches/funktionstüchtigesFahrrad □ □ □
DieseFragedientdazu,denAnteilderBeschäftigtenzuermitteln,diegrundsätzlichübereinenPkwfürdenArbeitswegverfügenkönnten.InsbesonderefürdieBeschäftigten,denenkeinPkwfürdenArbeitswegzurVerfügungsteht,sindalternativeMobilitätsangebote(Fahrgemeinschaften,ÖPNV,Fahrrad)notwendig.
DieFrageistfürdieErmittlungderAnzahlanBeschäftigten,diemitdemFahrradzurArbeitkommenkönnten(inVerbindungmitderArbeitsweglänge),notwendig.DesWeiterenkannmitdenErkenntnisseneinegenauerePotentialermittlungfürdenRadverkehraufdemArbeitswegvorgenommenwerden.
5.4 WelchesderfolgendenAngebotederRWTHAachenbesitzenSie?
□ nurJobticket
□ nurJobticket(imWinter)
□ Jobticket&Parkausweis
□ Jobticket(imWinter)&Parkausweis
□ nurParkausweis
□ nurSemesterticket
□ Semesterticket&Parkausweis
□ keins
DieseAbfragedientdemVergleichderAnteileausderUmfragemitdenHochschulstatistiken(NutzerderJobticketsundParkausweis).GewöhnlichsinddieBesitzervonÖPNV‐Zeitfahrkartenbzw.dieÖPNV‐NutzerbeisolchenUmfragenetwasüberrepräsentiertunddieMIV‐Nutzereherunterrepräsentiert.
DesWeiterenistdieseAbfragenotwendig,umdieMeinungen,Aussagenetc.ausderUmfragedefiniertenZielgruppenzuordnenzukönnen.
MobilitätsbefragunganderRWTHAachen2016
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6 JobticketderRWTHAachen
6.1 WiesindSieaufdasJobticketaufmerksamgeworden?Filter‐>F5.4=nurJobticket‐Besitzer/in(Mehrfachnennungenmöglich)
□ HomepagederRWTH
□ PersonalabteilungderRWTH
□ Arbeitskolleginnenund‐kollegen
□ Freunde/Verwandte
□ FlyerderRWTH(2011)
□ ErläuterungsschreibenderRWTH(2011)
□ MobilitätsbroschürederRWTH(2016)□ Sonstiges□ weißichnicht
6.2 WiehäufignutzenSiedasJobticketinIhrerFreizeit?Filter‐>F5.4=nurJobticket‐Besitzer/in
□ (fast)täglich
□ 1‐3TageproWoche
□ seltener
□ (fast)nie
6.3 IstIhnenbekannt,dassSiemitdemJobticketwerktagsab19.00UhrsowieanWochenendenundanFeiertagen,einenweiterenErwachsenenund/oderbiszudreiKinderkostenlosimBusundinderBahn(imNahverkehrdesAVV)mitnehmenkönnen?Filter‐>F5.4=nurJobticket‐Besitzer/in
□ ja
□ nein
6.4 WiehäufignutzenSiedieMöglichkeit,werktagsab19:00UhrsowieanWochenendenundanFeiertagen,einenweiterenErwachsenenund/oderbiszudreiKinderkostenlosimBusundinderBahn(imNahverkehrdesAVV)mitnehmenzukönnen?Filter‐>F6.3=ja
□ (fast)täglich
□ mehrmalsproWoche
□ mehrmalsproMonat
□ seltener
□ (fast)nie
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7 GründefürdieVerkehrsmittelwahl
7.1 WennSiemitdemPkwzurRWTHAachenkommen,warumnutzenSiediesen?Filter‐>F3.2oder3.3=Pkw‐Nutzer/in(mind.„1‐3Tage/Woche“)WählenSieausderuntenaufgeführtenListediezutreffendenGründeausunderstellenSieper"drag&drop/Ziehen&Ablegen"aufderrechtenSeitedesFensterseineRangliste.
□ Bequemlichkeit/Gewohnheit
□ esgibtkeinebzw.nureineschlechteBus‐/Bahnanbindung
□ Fahrkarte/JobticketfürBus/Bahnzuteuer
□ FahrtstreckefürdieNutzungeinesFahrradszulangbzw.zuanstrengend
□ geringsteFahrtkosten
□ geringsterZeitaufwand
□ gesundheitlicheGründe
□ Gewohnheit
□ höchsteFlexibilität
□ höchsteZuverlässigkeit
□ ichbrauchedenPkwfürdienstlicheZwecke
□ keinesinnvolleAlternativevorhanden
□ Kindermüssengefahrenwerden
□ kostengünstiger/kostenloserParkplatzamArbeitsort
□ ReisezeitmitBusund/oderBahnzulang
□ schlechtesWetter
□ Statussymbol
□ zumTransportvonGegenständen/Gepäck
□ Sonstiges
DieErmittlungderGründefürdieNutzungdesPkwistsinnvoll,umunterdenPkw‐NutzerndastheoretischePotenzialfürdenUmstiegaufalternativeVerkehrsmittelermittelnzukönnen.DesWeiterenkönntenRahmenbedingungen,diezueiner(vermehrten)NutzungdesPkwführen,geändertwerden,umdieAbhängigkeitvomPkwzureduzieren.DiesbeziehtsichbeispielsweiseaufdieNotwendigkeit,deneigenenPkwfürDienstfahrtennutzenzumüssen.
7.2 WarumkommenfürSieanTagen,andenenSiedenPkwfürIhrenArbeitswegnutzen,BusseundBahnennichtinBetracht?Filter‐>F3.2oder3.3=Pkw‐Nutzer/in(mind.„1‐3Tage/Woche“)WählenSieausderuntenaufgeführtenListediezutreffendenGründeausunderstellenSieper"drag&drop/Ziehen&Ablegen"aufderrechtenSeitedesFensterseineRangliste.
□ AbfahrtszeitenvonBus/BahnliegenungünstigzuArbeitszeiten
□ AnschlüssebeimUmsteigensindschlecht
□ Busse/Bahnenzuvoll
□ ErwerbdesJobticketsderRWTHAachennichtmöglich
□ Fahrkarte/Jobticketzuteuer
MobilitätsbefragunganderRWTHAachen2016
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□ FahrzeitmitBus/Bahnzulang
□ mehrfachesUmsteigennotwendig
□ mitBus/Bahnzuinflexibel
□ Unpünktlichkeit/UnzuverlässigkeitvonBus/Bahn
□ unzureichendeBus‐/Bahn‐AnbindungamArbeitsort
□ unzureichendeBus‐/Bahn‐AnbindungamWohnort
□ Sonstiges
DieErmittlungderGründe,diegegendieNutzungöffentlicherVerkehrsmittelsprechen,zeigenu.a.MängelimÖPNV‐Angebotauf.DieskönnenaufdereinenSeiteMängelsein,diemitdenpersönlichenRahmenbedingungendesBeschäftigtenkorrelieren(Bspw.Wohnstandort),undaufderanderenSeite,Missstände,diealleNutzeröffentlicherVerkehrsmittel(inderRegion)betreffen(Bsp.überfüllteBusse).DieErkenntnissedienenu.a.dazu,dieRahmenbedingungenimÖPNVzuverbessern.Siekönnendabeihelfen,dieAttraktivitätdesJobticketsundsomitdieAnzahlderAbnehmerzuerhöhen.
PreiserhöhungfürdasJobticketimJuli2015:Statistikenprüfenundggf.abfragen,obTicketimZugederPreisanpassungnichtmehrerworbenwurde!
7.3 WarumnutzenSieöffentlicheVerkehrsmittelaufIhremArbeitsweg?Filter‐>F3.2oder3.3=ÖV‐Nutzer/in(mind.„1‐3Tage/Woche“)WählenSieausderuntenaufgeführtenListediezutreffendenGründeausunderstellenSieper"drag&drop/Ziehen&Ablegen"aufderrechtenSeitedesFensterseineRangliste.
□ AlternativezumFahrradfahren(z.B.aufgrundderWitterung)
□ entspannteAn‐undAbfahrt
□ guteBus‐/Bahn‐Verbindung
□ keinFührerscheinund/oderkeinPkwvorhanden
□ kostengünstigesTicket(JobticketderRWTHAachen,Semesterticket)
□ Möglichkeit,dieFahrtzumLesen/Arbeiteno.ä.zunutzen
□ ParkenanderRWTHAachenzuteuer
□ ParkplatzsucheanderRWTHAachenschwierig
□ umeinenBeitragzumUmweltschutzzuleisten
□ Sonstiges
ErmittlungvonPull‐undPush‐Faktoren,diedieNutzungöffentlicherVerkehrsmittelaufdemArbeitswegfördern.SpieltdieAttraktivitätdesJobtickets(v.a.Preis)unddasBus‐/Bahn‐AngebotdiewichtigsteRollebeiderEntscheidungfürdenÖPNVoderspielenauchdieRestriktionenimmotorisiertenVerkehreineRolle?(Rangfolgenbildung).WiebedeutsamistderUmweltschutzbeiderVerkehrsmittelwahl?
MobilitätsbefragunganderRWTHAachen2016
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8 Pkw‐NutzungaufdemArbeitsweg
8.1 WelchederfolgendenAussagentrifftamehestenaufIhrederzeitigePkw‐NutzungaufdemArbeitswegzu?BittemarkierenSiedieAussage,dieambestenzuIhrerderzeitigenSituationpasst!
□ IchbesitzekeinAutobzw.kanndasimHaushaltvorhandeneAutonichtbenutzen.DeshalbisteineEinschränkungmeinerAuto‐NutzungderzeitkeinThemafürmich.
□Ichhabemichbewusstentschieden,anstelledesAutosmöglichstoftbzw.immerandereVerkehrsmittelzubenutzen.AuchindennächstenMonatenwerdeichaufdieNutzungeinesAutosverzichtenbzw.meinegeringeAuto‐Nutzungbeibehalten/nochweiterverringern.
□ZurzeitbenutzeichzwarnochoftdasAuto,esistabermeinfestesZiel,meineAuto‐Nutzungzuverringern.Ichweißauchschongenau,wieichdiesesZielerreiche,ichmussmeinenPlannurnochregelmäßigindieTatumsetzen.
□ ZurzeitbenutzeichnochoftdasAuto.Ichüberlegeaber,meineAuto‐Nutzungzuverringern.Ichbinmirabernochnichtsicher,obundwieichdiesesZielerreichenkann.
□ IchbenutzeoftdasAuto.GrundsätzlichwürdeichzwargernewenigerAutofahren,zurzeitfühleichmichdazuaberaufgrundäußererZwängenichtinderLage.
□ IchbenutzeoftdasAutoundbinmitmeinemMobilitätsverhaltenaufdemArbeitswegzufrieden.DahersehrichkeineNotwendigkeit,darangroßetwaszuändern.
EsisteingrundsätzlichesAnliegeneinesjedenMobilitätsprojekts,aufzuzeigen,dassesseineZieleerreichthat,umdieaufgewendetenMittelrechtfertigenzukönnen.IndenmeistenFällengehtesdarum,nachzuweisen,dassdasimplementierteMobilitätsprojektVeränderungenimMobilitätsverhaltenbewirkthat,insbesondereeineTendenzzunachhaltigerenFortbewegungsarten.VerhaltensänderungenerfordernjedochZeitundvollziehensichinmehrerenStufen,sodassdieseoftmalsnichtinnerhalbeineslaufendenProjekteseintretenundevaluiertwerdenkönnen.DievorliegendeEvaluationsmethodikzeigtoffenkundigeVerhaltensänderungenerstaufderletztenStufedesProzessesderVerhaltensänderung,wennsichbeidenProbandeneinneuesMobilitätsverhaltenetablierthat(Aufrechterhaltung).Deshalbisteswichtig,dieVeränderungenderindividuellenEinstellungenundSichtweisenbezüglicheinerEinschränkungderAuto‐Nutzung,genausowiealleanderenVerhaltensänderungen,zumessenundzuregistrieren.DennderErfolgeinesMobilitätsprojektessolltenichtnurdarangemessenwerden,wievielePersonenihrMobilitätsverhaltenwährendderProjektlaufzeitveränderthabenundbspw.einnachhaltigereFortbewegungsartwählen,sondernauchdaran,obsichdieEinstellungderProbandenzuihremMobilitätsverhaltenundspeziellzurihrerAuto‐Nutzungveränderthat.DennbereitsderAnstoßzumNachdenkenüberdasMobilitätsverhaltenkanneinersterSchrittsein.DiesersollteselbstverständlichmitweiterenMobilitätsmanagement‐MaßnahmensowiedurchMarketingundKommunikationbegleitetwerden.
DieinFrage8.1dargestelltenAussagendienenderErfassungderStufenderVerhaltensänderung,aufdersichdieProbandenaktuellbefinden.DieBefragtenwerdengebeten,anzugeben,welchedersechszurWahlstehendenÄußerungenihregegenwärtigeEinstellungzurAuto‐Nutzungambestenwiedergibt,undwelcheAbsichtensiediesbezüglichfürdieZukunfthaben.JenachAntwortkönnendieBefragteneinervonvierStufenderVerhaltensänderungzugeordnetwerden.
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9 BekanntheitvonMobilitätsmanagement‐Maßnahmen
9.1 DieRWTHAachenbetreibtseit2011Mobilitätsmanagement.HabenSieetwasvondenfolgendenMaßnahmengehört?
Ja,ichbindarübergutinformiert
Ja,ichhabedavongehört
Nein,ichhabedavonnichtsgehört
JobticketderRWTHAachen □ □ □
VerbesserteBus‐/Bahn‐Anbindungder
Hochschulgebiete(z.B.neueVerbindungen/höhere
Taktung,größereFahrzeuge)
□ □ □
Parkraumkonzept/Parkraumbewirtschaftungder
RWTHAachen□ □ □
PendlerportalderRWTHAachen
(Fahrgemeinschaftsplattform)□ □ □
ErneuerungvonRadabstellanlagen
□ □ □
ErhöhungderAnzahlanRadabstellanlagen
□ □ □
Pedelec‐VerleihsystemvonVelocity(imAufbau)
□ □ □
CarSharing‐AngebotfürDienstfahrten
□ □ □
9.2 KanntenSiediefolgendenneuenInformationsangebotederRWTHAachenvorBeginnderUmfrage?ZumMobilitätsportalderRWTHAachengelangenSiehier.(EswirdeineneueSeitegeöffnet.)
Ja,kenneich
Ja,ichhabedavongehört
Nein,ichhabedavonnichtsgehört
MobilitätsportalderRWTHAachen(neueInternetseiten:
www.rwth‐aachen.de/mobilitaet
□ □ □
Leitfaden„MobilanderRWTH“(Mobilitätsbroschüre)
□ □ □
DieseFragendienenderErmittlungderBekanntheitderverschiedenenMobilitätsmanagement‐Maßnahmen,dieseit2011umgesetztwurden.DieErgebnissesollenzeigen,welcheAngeboteunterdenBeschäftigtenbekanntsindundwelcheggf.intensiverbeworbenwerdenmüssen.DerBekanntheitsgradkannaußerdemalsBegründungfüreinehoheoderniedrigeNutzungshäufigkeiteinesMobilitätsangebotesherangezogenwerden.DieErgebnissesollendabeihelfen,maßnahmen‐und
MobilitätsbefragunganderRWTHAachen2016
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zielgruppenspezifischeMarketingmaßnahmenzuerarbeiten,umdieAngeboteöffentlichkeitswirksamerzupräsentieren.
10 ZufriedenheitmitMobilitätsinformationen
10.1 WiezufriedensindSiemitdenInformationenbzw.Informationsangeboten,dievonSeitenderRWTHAachenveröffentlichtwerden?
zufriedeneher
zufriedeneher
unzufrieden unzufriedenkannichnichtbe‐urteilen
zumJobticketderRWTHAachen
□ □ □ □ □
zumSemesterticketderRWTHAachen(füreingeschriebene
Promotionsstudentinnenund‐studenten)
□ □ □ □ □
InformationenzurBus‐/Bahn‐Anbindungder
Hochschulgebiete□ □ □ □ □
Parkraumkonzept/Parkraumbewirtschaftungder
RWTHAachen□ □ □ □ □
InformationenzumPendlerportalderRWTH
Aachen(Fahrgemeinschaftsplattform)
□ □ □ □ □
MobilitätsportalderRWTHAachen(neueInternetseiten:
www.rwth‐aachen.de/mobilitaet)
□ □ □ □ □
Leitfaden„MobilanderRWTH“(Mobilitätsbroschüre)
□ □ □ □ □
NebenderBekanntheitderMobilitätsangebotespieltauchdieZufriedenheitmitdieseneinegroßeRolle.DieUmfragesolldabeihelfen,SchwachpunkteimMobilitätskonzeptderHochschuleaufzuzeigen,umdiesebehebenzukönnen.BeiFrage10.1gehteszunächstumdieQualitätderInformationen/derInformationsangebotezudeneinzelnenMobilitätsangeboten.DieErgebnissesollenzeigen,anwelchenStellendieQuantitätund/oderQualitätderInformationenverbessertwerdensollte.
10.2 HabenSieVerbesserungsvorschlägefürdasneueMobilitätsportalaufderInternetseitederRWTHAachen(www.rwth‐aachen.de/mobilitaet)?
MobilitätsbefragunganderRWTHAachen2016
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DieseFragedientdazu,vondenBeschäftigtenderHochschuleeinFeedbackzudemneuenMobilitätsportalaufderInternetseitederRWTHzuerhalten.DieProbandenkönnenineinemFreitextfeldihreMeinungkundtunundVerbesserungsvorschlägeunterbreiten.Esdientu.a.dazudieVollständigkeitundNutzbarkeitdesPortalszuüberprüfen.
11 ZufriedenheitmitMobilitätsaspekten/‐angeboten
11.1 WiezufriedensindSiemitdenfolgendenMobilitätsaspekten/‐angeboten?
zufrieden eher
zufriedeneherunzu‐frieden unzufrieden
kannichnicht
beurteilenJobticketderRWTHAachen □ □ □ □ □
ErreichbarkeitIhresArbeitsplatzesamderRWTH
AachenmitöffentlichenVerkehrsmitteln
(Verbindungen,Taktung,Fahrzeit)
□ □ □ □ □
KomfortderBusseundBahnen
□ □ □ □ □
ParkraumangebotanderRWTHAachenfürdenmotorisiertenVerkehr
□ □ □ □ □
ZustandderParkflächenfürdenmotorisiertenVerkehr
(PflegeundUnterhalt)□ □ □ □ □
BeleuchtungderParkflächenfürdenmotorisiertenVerkehr
□ □ □ □ □
PreisefürdasParkenanderRWTHAachen
□ □ □ □ □
PendlerportalderRWTHAachen
(Fahrgemeinschaftsplattform)□ □ □ □ □
BedingungenfürRadfahrer/innenaufdem
Arbeitsweg(Radinfrastruktur)
□ □ □ □ □
AnzahlderRadabstellanlagenanderRWTHAachen
□ □ □ □ □
ZustandderRadabstellanlagenander
RWTHAachen□ □ □ □ □
MobilitätsbefragunganderRWTHAachen2016
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WetterschutzderRadabstellanlagenander
RWTHAachen□ □ □ □ □
DiebstahlschutzderRadabstellanlagenander
RWTHAachen□ □ □ □ □
Umkleiden/DuschenamArbeitsort
□ □ □ □ □
Carsharing‐AngebotfürDienstfahrten
□ □ □ □ □
NachderEinführungverschiedenerMobilitätsmanagement‐Maßnahmen(Jobticket,ParkraumbewirtschaftungundCarSharing2011)undPendlerportal(2014)solldieZufriedenheitderBeschäftigtenmitdenMobilitätsangebotenevaluiertwerden.DieErgebnissesollenErkenntnisdarübergeben,inwelchenHandlungsfeldernVerbesserungsbedarfbesteht.DiesesollteninderFolgezuSchwerpunktthemenerkorenundgezieltbearbeitetwerden.
11.2 WashaltenSiedavon,dasssichdieRWTHAachenumeinennachhaltigen,umweltfreundlichenHochschulverkehrbemüht?
findeichsehrgut findeichgut findeichwedergutnochschlecht
findeicheherschlecht
findeichschlecht
□ □ □ □ □
DieseFragedientdazu,dieMeinungderBeschäftigtenbzgl.desThemas„NachhaltigeMobilitätanderHochschule“zueruieren.Siesollzeigen,obdieBeschäftigtendieVisionderHochschule„teilen“undggf.sogarunterstützen.
11.3 WiewürdenSiedasEngagementderRWTHAachenbezüglicheinesnachhaltigen,umweltfreundlichenHochschulverkehrsbewerten?
sehrgut gut befriedigend ausreichend mangelhaft
□ □ □ □ □
MobilitätsbefragunganderRWTHAachen2016
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12 „Filterfragen“
12.1 SeitwannsindSieanderRWTHAachenangestellt?(BittebeachtenSie,dasseineevtl.Anstellungals„Hilfs‐Wissenschaftler/in“oder„WissenschaftlicheHilfskraft“nichtberücksichtigtwird!)
Seit:_______(AngabedesJahres)
12.2 WarenSiebereitsvorderEinführungderParkraumbewirtschaftungunddesJobticketsam01.07.2011anderRWTHangestellt?(BittebeachtenSie,dasseineevtl.Anstellungals„Hilfs‐Wissenschaftler/in“oder„WissenschaftlicheHilfskraft“nichtberücksichtigtwird!)Filter:WennFrage12.1=„2011“
□ ja
□ nein
13 ÄnderungderVerkehrsmittelnutzung
13.1 HatsichIhreNutzungfolgenderVerkehrsmittelaufdemArbeitswegmitderEinführungderneuenMobilitätsangebote(Jobticket,Parkraumbewirtschaftung,Fahrgemeinschaftsportaletc.)verändert?Filter‐>F12.2=„ja“
deutlichhäufigereNutzung
deutlichseltenereNutzung
keineVerän‐derung
zuFuß □ □ □ □ □
Fahrrad □ □ □ □ □
PkwalsFahrer/in □ □ □ □ □
PkwalsMitfahrer/in □ □ □ □ □
MotorisiertesZweirad □ □ □ □ □
Bus/Bahn □ □ □ □ □
Sonstiges □ □ □ □ □
DievorliegendeFragedientdazuetwaigeVeränderungenimMobilitätsverhaltenbeidenBeschäftigten,diebereitsvor2011anderRWTHbeschäftigtwaren,zueruieren.DieErgebnissesollenzeigen,obBeschäftigteimZugederEinführungderParkraumbewirtschaftungdesJobticketsaufalternativeVerkehrsmittelumgestiegensind.
MobilitätsbefragunganderRWTHAachen2016
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13.2 BittenennenSieunsdieGründefüreventuelleVeränderungeninIhremMobilitätsverhaltennachEinführungderParkraumbewirtschaftungunddesJobticketsin2011.BewertenSiehierzubitteimFolgendenjedeAussage,indemSieangeben,inwieweitSiederAussagezustimmen.Filter:NurProbanden,diebeiF13.1angegebenhaben,dasssichihrMobilitätsverhaltengeänderthat.F13.1ungleich„keineVeränderung“
stimmtsehr
stimmtziemlich
stimmtmittelmäßig
stimmtwenig
stimmtnicht
DieNutzungvonBussenundBahnenistdurchdasJobticket
attraktivergeworden.□ □ □ □ □
DieNutzungvonBussenundBahnenistdurchdie
Angebotsverbesserungen(neueVerbindungen,höhereTaktung,
neueFahrzeugeetc.)attraktivergeworden.
□ □ □ □ □
IchkannseltenerodergarnichtmehrübereinenPkwfürden
Arbeitswegverfügen.□ □ □ □ □
DieKosten,diemitderNutzungeinesAutosverbundensind
(Benzin,Versicherung,Steuer,Reparaturen,Parkgebühren
etc.),habendazubeigetragen,dassichmein
MobilitätsverhaltenaufdemArbeitswegveränderthabe.
□ □ □ □ □
DieEinführungderParkraumbewirtschaftung
machtdieNutzungdesAutosaufdemArbeitsweg
unattraktiver.
□ □ □ □ □
MitBussenundBahnenbenötigeichfürmeinen
ArbeitswegnichtmehrZeitalsmitdemPkw.
□ □ □ □ □
AufgrundeinerWohnortverlegung(Umzug)
habeichmeinMobilitätsverhaltengeändert.
□ □ □ □ □
IchkanndieZeitinBussenundBahnenzum
Lesen/Arbeiten/Entspannenetc.nutzen.
□ □ □ □ □
MobilitätsbefragunganderRWTHAachen2016
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IchhabevorkurzemmeinenArbeitsplatzgewechseltundin
derFolgehabeichmeinMobilitätsverhaltengeändert.
□ □ □ □ □
AufgrundeinespersönlichenEreignisses(GeburteinesKindes,gesundheitliche
Problemeetc.)habeichmeinMobilitätsverhaltengeändert.
□ □ □ □ □
Sonstiges:_________________________ □ □ □ □ □
DieFragesolldieGründefüreinverändertesMobilitätsverhaltenderBeschäftigtenimZugederMobilitätsmanagement‐Maßnahmenvon2011eruieren.DieErgebnissesollenu.a.zeigen,welcheMaßnahmenvonSeitenderHochschulediegrößteWirkungbzgl.einerVeränderungdesMobilitätsverhaltenshatten.DesWeiterensollsieAufschlussdarübergeben,welcheMaßnahmenoderEreignisseaußerdemAuswirkungenaufdasMobilitätsverhaltenderBeschäftigtenhatten.
14 ErmittlungvonVerbesserungsmöglichkeiten
14.1 WelcheweiterenAnregungenhabenSieinBezugaufIhrenArbeitsweg?
14.2 WelcheweiterenAnregungenhabenSieinBezugaufdieMobilitätanderRWTHAachen?
DieoffenenFragengebendenProbandendieMöglichkeit,AnmerkungenzumThema„MobilitätanderRWTHAachen“zugeben.DieFragengliedernsichindenArbeitswegunddieallgemeineMobilitätanderHochschule.
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15 Beschäftigung
15.1 InwelchemHochschulgebiet derRWTHAachen befindetsichIhrArbeitsplatz?Mehrfachnennungenmöglich!
□ CampusHörn(u.a.Ahornstr.,Halifaxstr.,MaastrichterStr.,Miesv.d.RoheStr.,MelatenerStr.,SeffenterWeg,Prof.‐Pirlet‐Str.)
□ CampusMelatenNord(u.a.CampusBoulevard,Mathieustr.,Sommerfeldstr.,Steinbachstr.)
□ CampusMelatenSüd(u.a.Helmertweg,südl.Forckenbeckstr.,südl.Rabental,Pauwelsstr.,WorringerWeg)
□ CampusMitte(u.a.Annuntiatenbach,Bunsenstr.,Claßenstr.,Eilfschornsteinstr.,Intzestr.,Schinkelstr.,Templergraben,Wüllnerstr.)
□ CampusWest(u.a.Henricistr.,Kackertstr.,Süsterfeldstr.)
□ Stadtmitte(u.a.Jägerstr.,Johanniterstr.,Lochnerstr.,Mauerstr.,Rochusstr.,Theaterstr.)
□ Sonstiges:___________________________
Eswirdderzeitnochgeprüft,obindemOnline‐TooleinÜbersichtsplanderHochschulgebieteeinfügtwerdenkann,derdieZuordnungdesArbeitsplatzeserleichtert.
MobilitätsbefragunganderRWTHAachen2016
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15.2 WelcherBeschäftigungsgruppederRWTHAachengehörenSiean?
□ ProfessorinnenundProfessoren
□ WissenschaftlichesPersonal(Promotions‐Student/in)
□ WissenschaftlichesPersonal(kein/ePromotions‐Student/in)
□ PersonalinTechnikundVerwaltung
□ Auszubildende/PraktikantinnenundPraktikanten
15.3 InwelchemBeschäftigungsverhältnisstehenSie?
□ Vollzeit
□ Teilzeit(11bisunter35Std./Woche)
□ Auszubildende(r)/PraktikantinoderPraktikant
15.4 NachwelchemArbeitszeitmodellarbeitenSie?
□ Gleitzeit
□ festeArbeitszeitenohneGleitzeit
□ Schichtarbeit
□ ganzunterschiedlich
□ Sonstiges:________________
15.5 AnwelchenTagensuchenSieIhrenArbeitsplatzineinernormalenArbeitswocheauf?Mehrfachnennungenmöglich!
□ Montag
□ Dienstag
□ Mittwoch
□ Donnerstag
□ Freitag
□ Samstag
□ Sonntag
16 PersönlicheAngaben
16.1 Alter
□ unter18
□ 18‐24
□ 25‐29
□ 30‐34
□ 35‐39
□ 40‐44
MobilitätsbefragunganderRWTHAachen2016
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□ 45‐49
□ 50‐54
□ 55‐59
□ 60‐64
□ 65undälter
16.2 Geschlecht
□ weiblich
□ männlich
16.3 InwelchemLandbefindetsichIhrWohnort,vonwoausSieüberwiegendIhrenArbeitsplatzaufsuchen?
□ Deutschland
□ Belgien □ Niederlande□ Luxemburg□ Sonstiges:___________________
16.4 PLZAngabenurfürWohnorteinDeutschlandnotwendig(max.5Ziffernmöglich)
__________
16.5 WohnortBittegebenSiehierIhrenWohnort(Stadtnamen,keinenStadtteil)an,vonwoausSieüberwiegendIhrenArbeitsplatzaufsuchen.
______________
DieAbfragederpersönlichenAngabenistfürdieEinordnungunddetaillierteAuswertungderErgebnissenotwendig.DesWeiterensinddiesefürdiePrüfungderRepräsentativitätderUmfragerelevant.DiePLZwirdzusätzlichzumWohnortabgefragt,umTippfehlerbeiderPLZ‐Eingabenachträglichkorrigierenzukönnen.DiesistinvielenFällennurmöglich,wennzusätzlichderWohnortabgefragtwird.
16.6 WelchenhöchstenAusbildungsabschlusshabenSie?
□ Promotion
□ Hochschul‐/Fachhochschulabschluss
□ AschlusseinerberuflichenAusbildung(mind.1Jahr)
□ ohneberuflichenAusbildungsabschluss
□ Hochschul‐/Fachhochschulreife
□ MittlereReifeodergleichwertigerAbschluss
□ Haupt‐/Volksschulabschluss
MobilitätsbefragunganderRWTHAachen2016
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□ Sonstiger:__________________________________
DieseAbfrageistnichtzwingendnotwendig,dadieBeschäftigtengruppeinFrage15.2abgefragtwird.DieseFragewarjedochBestandteilderUmfragevon2013(Vergleichbarkeit).
17 Verlosung
VielenDankfürIhreTeilnahme!
WennSieanderVerlosungvonEinkaufsgutscheinenteilnehmenmöchten,gebenSiebitteaufderletzten
SeiteIhreE‐MailAdressean,damitwirSieimFalledesGewinnskontaktierenkönnen.DieAuslosung
findetnachBeendigungderUmfragestatt.AlleGewinnerwerdenperE‐Mailbenachrichtigt.Der
Rechtswegistausgeschlossen.DieTeilnahmeundVerlosungsbedingungenkönnenSiehier[Link]
einsehen!
WirverwendenIhreAdressdatenausschließlichzumZweckderDurchführungderVerlosungund/oder
dergeplantenErhebungenundlöschensiedanachumgehend.EineWeitergabeanDritteerfolgtnicht.Es
istkeinRückschlussaufdiebeantworteteMitarbeiterbefragungmöglich,daessichumeineseparate
Datenbankhandelt.DieDatenbankwirdaufdemWebserverdesITCenterderRWTHAachengespeichert.
AusdiesemGrundwerdensieaufeineandereInternetseiteumgeleitet.
SolltenSienichtteilnehmenwollen,schließenSieeinfachdasneueFenster.
17.1 MöchtenSieanderVerlosungund/oderweiterenMobilitätserhebungenteilnehmen?
□ ja
□ nein→Ende
SiemöchtenanderVerlosungteilnehmenund/odersichindenVerteilerfürweitere
Mobilitätserhebungeneintragen.
BitteklickenSiehier[Link],umaufeineexterneInternetseitezugelangen,aufderSieIhreE‐Mail‐
Adresseeintragenkönnen.
MobilitätsbefragunganderRWTHAachen2016
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18 ExterneSeite
UmfrageunterdenMitarbeiterinnenundMitarbeiternderRWTHzumThema"Mobilität
undErreichbarkeitderRWTHAachen"
VerlosungundMobilitätserhebungen
E‐Mail:_________________________________________(nurRWTHE‐Mail‐Adressenzulässig)
Ja,ichhabedieTeilnahmebedingungen(sieheAnhang)fürdiesesGewinnspielgelesen,erkläre
michmitdenBedingungeneinverstandenundmöchteanderVerlosungteilnehmen![Linkzu
Teilnahmebedingung]
Ja,SiedürfenmichfürweitereMobilitätserhebungenkontaktieren!
BESTÄTIGEN
WennSienochFragenhaben,schreibenSieunseinfach.
Kontakt:[email protected]‐aachen.de