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    The SIJ Transactions on Industrial, Financial & Business Management (IFBM), Vol. 2, No. 10, December 2014 

    ISSN: 2321-242X © 2014 | Published by The Standard International Journals (The SIJ) 358 

    Abstract  — Adopting a qualitative in-depth interview approach, this study aimed to explore family-related

    factors impacting expatriate assignments. The data herein collected for this purpose suggest that spouse

    adjustment, spouse support, children education and adjustment, and care for parents are main family-related

    factors that have an impact on the decisions of expatriates to accept an international assignment and general

    adjustment. Contrary to previous research, these four main family-related factors are found to have no negative

    impact on expatriate performance. Based on the findings, this study suggests that multinational corporations

    should incorporate spouses into cross-cultural training, provide expatriates with a clear picture of the education

    system of the relocation country, and provide expatriates who have aged parents in the home country who need

    care, with some support. Moreover, the issue of children shouldn’t be neglected by multinational corporationsand requires more empirical studies. Furthermore, future research should consider including the perspectives of

    spouse and children on expatriate studies.

    Keywords  — Children Education and Adjustment; Care for Parents; Expatriate Assignment; Spouse

    Adjustment; Spouse Support.

    Abbreviations  — English as a Second Language (ESL); Multinational Corporations (MNCs).

    I.  INTRODUCTION 

    HE increase of economic globalization has driven a

    demand for multinational corporations (MNCs) tocultivate global leaders with the abilities to effectively

     perform their assignments overseas, and further to maintain

    global competitiveness. In order to compete in the global

    market, many MNCs use some methods to attract and source

    international managers and deploy some strategies, such as

    selection system and training programs, to equip their

    expatriate managers with cross-cultural competences. While

    there is an increasing consensus among MNCs that expatriate

     performance is central to MNCs global competiveness

    [Caligiuri et al., 35; Dowling & Welch, 37], research

    indicates that the ratio of expatriate failure is still high with

    the figure of 15-50 percent [Scullion & Collings, 13]. Factors

    relevant to expatriate failure are varied. One of the important

    factors impacting the performance and adjustment of

    expatriates is family-related problems, including the inability

    of spouse to adjust [Briscoe & Schuler, 6; Scullion &

    Brewster, 12; Tung, 40], lack of spouse’s career opportunities

    [Kupka & Cathro, 4], children’s maladjustment and education

    [Dowling & Welch, 37; Caligiuri et al., 38], parental demand

    [Shaffer & Harrison, 26], and lack of support for expatriate

    and family while on international assignments [Briscoe &

    Schuler, 6].

    These findings demonstrate that family-related situation

     plays a vital role in expatriate assignments. Research into

    expatriate adjustment confirms that family support [Lee &

    Kartika, 25; Takeuchi et al., 42], spouse support [Kraimer etal., 28], and family adaptation have a positive impact on

    expatriate adjustments. It is not surprising, despite MNCs

    “appear reluctant to include the spouse/partner in the

    selection process, treating it in a peripheral way” [Dowling &

    Welch, 37], some research argued that taking family into

    consideration in the selection and training practices is

    important for MNCs [Briscoe & Schuler, 6; Dowling &

    Welch, 37]. Given the important role that family system plays

    in affecting an individual’s actions, it is imperative to

    understand the specific factors of family situation that

    influence expatriates’ assignments.

    The complexity of an international assignment is ever

    changing and challenging. Family-related factors to

    international assignments are dynamic and often culturally-

     bounded. Tung’s [41] pioneering study and Scullion &

    Brewster [12] have shown that there were significant national

    differences in the factors resulting in expatriate failure.

    Waxin [30] has highlighted that country of origin moderates

    cross-cultural adjustment and its antecedents. Moreover,

    studies addressing expatriate experiences from Asian

    countries are sparse [Dowling & Welch, 37]. Finally,

    although literature lists family, especially spouse adjustment,

    T

    *Assistant Professor, Department of Mass Communication, Chang Lung Christian University, Tainan, TAIWAN.

    Email: ching_khc{at}hotmail{dot}com

    Hsiu-ching Ko*

    Role of Family in Expatriate

    Assignments: A Qualitative Study

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    The SIJ Transactions on Industrial, Financial & Business Management (IFBM), Vol. 2, No. 10, December 2014 

    ISSN: 2321-242X © 2014 | Published by The Standard International Journals (The SIJ) 359 

    as top factor resulting in expatriate failure, evidence

    supported from empirical studies is scant [Haslberger &

    Brewster, 1; van Erp et al., 23]. Thus, this study recruited

    Taiwanese expatriates in an attempt to answer the following

    questions: (1) what are the major family-related problems

    impacting international assignments?, and (2) what are the

    effects of family-related factors on international assignments?

    II. 

    REVIEW OF L ITERATURE 

    2.1. Expatri ate Assignment and the Global Competiveness

    of MNCs

    The advantages of using expatriates in host countries are

    vary. Achieving important strategic objectives and enhancing

    global integration [Evans et al., 36] are two main categories.

    According to Evans et al., [36], MNCs employ expatriates as

    a way to maintain control over overseas business and to

    transfer know-how to overseas subsidiaries. They export

    technologies and organizational culture to the locals [Bennett

    et al., 43], thus enhancing global integration [Evans et al.,

    36]. Bonache & Fernndez [17] contend that control andcoordination of local operations and the transfer of

    knowledge benefit from the use of expatriates. These facts

    address the critical linkage between expatriate management

    and the global competiveness of MNCs, suggesting the

    importance of expatriate management to the global expansion

    and success of MNCs.

    Although advantages of using expatriates to supervise

    overseas subsidiaries are discussed in the literature, not all

    expatriate assignments are success stories. The ratio of

    expatriate failure was widely discussed in the literature, with

    the numbers varying, depending on the region of the world,

    from between 16% and 40% [Employee Benefit Plan Review,

    9; Tung, 40] and financial costs from US$200,000 to US$1.2million dollars [Harzing & Christensen, 3;  Chiotis-

    Leskowich, 16]. The high ratio of expatriate failure and its

    cost have caused serious concerns to the MNCs, leading

    many researchers in the field to focus their studies on

    exploring the factors influencing expatriate assignments.

    Many examined expatriate adjustment and performance from

    evaluating the effect of cross-cultural training [Osman-Gani

    & Rockstuhl, 2; Ko & Yang, 11; Puck et al., 18]. Some

    explored expatriate effectiveness via looking into expatriates’ 

    cross-cultural competence [Caligiuri, 33; Caligiuri & Tarique,

    34]. Others studied expatriate performance using the

    dimension of culture-related issue, such as cross-culturaluncertainty [Lee, 15; Stock & Genisyürek, 39] and cultural

    disparities [Thomas & Inkson, 8; Zander et al., 45]. Most

    recently, van Erp et al., [23] and Bhaskar-Shrinivas et al.,

    [32] indicated that lack of spouse dissatisfaction and spouse

    adjustment are most frequently mentioned reasons for

    expatriate failure. As a result, there is an increasing

    consensus among academic and MNCs that family situation

    is very important to expatriate assignments and that needs

    more attentions and research [van der Zee et al., 22; Dowling

    & Welch, 37].

    2.2. 

    Family Situation and Expatriate Assignments

    Family situation refers to “the ability of the expatriate’s

    family to adjust to living in a foreign environment” [Tung,

    40]. The pioneering research examining expatriate failure

    conducted by Tung [41] listed “the inability of spouse to

    adjust”  as top of reason leading to expatriate failure. From

    then, many research confirmed that family situation is critical

    to expatriate success or failure [Selmer & Lam, 21; Harvey,

    27]. A number of studies revealed that spouse adjustment and

    lack of spouse career development were most frequently

    mentioned as factors relevant to expatriate failure in the

    literature [van Erp et al., 23]. In addition, spouse

    dissatisfaction was found to have an impact on expatriate

     performance [Lazarova et al., 29; Adler, 31; Bhaskar-

    Shrinivas et al., 32] and would affect expatriates’  morale

    [Harvey, 27]. It is important to note that the spouse issue

    seems to be most influential factor in expatiate assignments.

    Thus, Franke & Nicholson [19] suggested that spouse support

    is listed to be the most important criterion in selecting

    expatriates.

    Haslberger & Brewster [1] stated that family situation isa complex and multi-faceted process which requires

    awareness of organization. Following Tung’s study [41],

    Harvey [27] incorporated the dimension of children into the

    discussion of expatriate selection and adjustment. Scullion

    [14] highlighted that the growing unwillingness to disrupt

    children education is one of the important factors impacting

    international mobility in many MNCs. Wan et al., [7],

    investigating factors affecting Singaporeans’  acceptance of

    international positions, found that the presence of schooling

    children is negatively related to willingness to accept an

    expatriate assignment. Lately, Schoepp & Forstenlechner [24]

    concluded that children education plays an important role to

    expatriates’ decisions to stay or to leave current international positions.

    The care of ageing parents is another important issue that

    concerns expatriates. According to Scullion & Collings [13],

    concern for ageing parents was one of major barriers for

    expatriates to accept an international assignment in Asian

    firms. Research indicated that parent demand is a stressor of

    expatriates which may reduce their adjustment [Parasuraman

    & Simmers, 44]. In contrast, in their empirical study, Lee &

    Kartika [25] suggested that parental demand has significant

     positive influence on expatriate adjustment. They argued that

    this is because expatriates may consider parental demand a

    good challenge which motivates them to work harder.

    However, they contended that when the situation of parental

    demand is overwhelming and beyond expectation, then

    adjustment will deteriorate.

    III.  METHODS 

    A qualitative in-depth interview approach was utilized in this

    research to explore family-related factors influencing

    expatriates’  international assignments, including adjustment

    to living and working life in host country, willingness to

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    ISSN: 2321-242X © 2014 | Published by The Standard International Journals (The SIJ) 360 

    accept an international assignment, and performance. The

    method was chosen for two main reasons. First, it allows

    expatriates participated in this study to describe their

    experiences and stories of cross-cultural adjustment and

    cross-cultural interactions as much as possible. Second, it

    enables the researcher to conduct “a guided conversations

    with a goal of eliciting interviewee rich, detailed materials” 

    [Rossman & Rallis, 10].

    3.1. 

    Participants

    By applying purposeful sampling 13 Taiwanese male

    expatriates working for Taiwan-based MNCs were recruited.

    Their ages range from 35-66 with 2-30 years of expatriate

    experiences. Their assignments were in the United States,

    Germany, Australia, Netherlands, Thailand, Malaysia, South

    Korea, Singapore, and Japan (Table 1). Out of the 13

     participants, eleven were married, eight were accompanied by

    their spouses, six have children, and three brought their

    children along.

    Table 1: Participant Demographics

    Age EducationMarital

    Status

    Number of

    Children

    Accompanied

    with Spouse

    Accompanied

    with children

    Years of

    Relocation

    Countries of

    Relocation

    Case 1 35 Bachelor Married 0 YES NO 3 Thailand

    Case 2 49 Bachelor Married 0 NO NO 6Germany

    USA

    Case 3 50 Bachelor Married 1 YES YES 5 USA

    Case 4 33 Master Single 0 NO NO 3 USA

    Case 5 33 Master Married 0 YES NO 3 Germany

    Case 6 63 Master Married 2 YES YES 27

    Japan

    Singapore

    USA

    Case 7 38 Bachelor Married 0 YES NO 5 Malaysia

    Case 8 52 Bachelor Married 1 NO NO 2 Indonesia

    Case 9 66 Bachelor Married 3 NO NO 6 Australia

    Case 10 63 Bachelor Married 3 YES YES 11.5 USA

    Case 11 50 Bachelor Divorce 3 NO NO 5.5Singapore

    S. Korea

    Case 12 52 Bachelor Married 0 YES YES 6USA

    Japan

    Case 13 56 Bachelor Married 0 YES YES 6 USA

    3.2. Data Collection

    Data was collected via semi-structured interview. Each

    interview was completed in two hours, following a guidelineof interview protocol designed to facilitate the interview

     process. To best understand and elicit the views or concepts

    of expatiates regarding the experience of how family-related

    factors influenced their international assignments, the

    interview questions centered on issues of cross-cultural

    adjustment, willingness to accept an international assignment,

    and performance. Marshall & Rossman [5] argue that

    “studies making more objectivist assumptions would

    triangulate interview data with data gathered through other

    methods”. Consequently, in order to enhance the credibility

    of this study, self-evaluation of performance and

    demographics form were distributed to each participant

    following and before each interview, respectively, Datainterviewed were audio-taped with the permission of the

     participants, transcribed verbatim, and sent to all participants

    for corrections and verifications to facilitate the development

    of data analysis.

    Self-evaluation of performance primarily evaluated

    expatriate’s job-related performance on two open-ended

    questions about overall performance and individual job

     performance. 13 of 13 participants reported that they

    successfully completed their international assignments both

    in overall performance and individual job performance.

    Demographic information, including age, education, number

    of children, marital status, years of relocation, and countries

    of relocations, were collected before the interviews.

    3.3. Data Anal ysis

    This study adopted open coding and constant comparative

    method in the procedure of analyzing data. Open coding was

    the act of identifying, naming, and categorizing data. Starting

    from breaking down and conceptualizing raw data by line-by-

    line analysis, concepts pertaining to the same phenomena

    were grouped into categories. Further, constant comparative

    method was applied to systematically and carefully compare

    and explore the similarities and differences within and among

    categories so as to develop the main constructs that can best

    understand and explain the research problems and achieve the

    objective of the study.

    IV.  RESULTS 

    The analysis of the data yielded four main constructs found to

     be the major factors affecting expatriate assignments, namely:

    (1) spouse adjustment, (2) spouse support, (3) children’s

    education and adjustment, and (4) care for parents. These

    four critical family-related factors have an impact on

    expatriates’  adjustment or decisions to accept or reject an

    international assignment.

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    ISSN: 2321-242X © 2014 | Published by The Standard International Journals (The SIJ) 361 

    Most participants emphasized their concerns about

    family members when receiving notice of their relocation

    overseas. “What do I do with my family?” (Case 11) “What

    do I do with my girl friend?”(Case 5) “What do I do with my

    children?” (Case 11) These, plus the “fear of losing their

    familiar connections” (Case 4 and 5), were the most common

    reactions to their international assignments in terms of family

    situations. Thus, making best arrangements for their family

     became the most important issue before they departed for thecountries of relocation or while they were on international

    assignments.

    4.1. Spouse Adjustment

    Loneliness, boredom, and helplessness are the terms

     participants used to describe the difficulties of cross-cultural

    adjustment of their accompanied spouses. Language barrier is

    another factor leading to spouse’s maladjustment in a

    different cultural setting. Spouse’s  cross-cultural adjustment

    is an issue frustrating some expatriates, impacting the

    expatriate’s decisions to accept another overseas assignment.

    However, over time, almost all accompanying spouses

    gradually adjusted to the local environment and found ways

    to live well in the new place. With this change, the spouse, in

    turn, was transformed into a supporting power for expatriates.

    Many participants, deciding not to bring their spouse

    along, were concerned that their spouses might become a

     burden if they came along. By contrast, Case 7 presented a

    very different viewpoint on this issue. He thought his spouse

    may become more of a “burden” if he left her alone with his

     parents in the home country since his spouse and his mother

    did not quite get along. He said, “It will become a burden

     psychologically if I leave my spouse alone in Taiwan. I live

    with my mother. Conflicts between my wife and my mother

    will often occur when there is no husband or son to smooththings out.” 

    Some participants stressed that they had more trouble

    with cultural adjustment at the initial stage of international

    assignments when they brought their spouses along because

    they had to take care of their spouse’s difficulties of

    loneliness, helplessness, boredom, and language barrier. One

     participant (Case 10) noted that “basically, the life of an

    expatriate’s spouse is very hard. In fact, she did not have any

    friends there.”

    Other participants pointed out that spouse maladjustment

    has an impact on whether or not to accept a new offered

    assignment overseas. Case 6 stated: “My first relocation was

    in Japan. Because of language barrier, she suffered a lot. Hersituation complicated my decision-making on the acceptance

    of another overseas assignment.”  Another participant (Case

    12), relocated to New York and Tokyo, emphasized that his

    wife had “a very poor adjustment” during his first relocation

    to New York because of no friends, and being totally

    dependent on others. These made her reluctant to stay any

    longer.

    My wife is a person who is not very independent.

    Life for her was very hard. I think the major problem

    was that she had no friends, since she had just arrived at

    a culturally-different environment. Besides, I was too

     busy with my work. Usually, I went out to work at

    7:30am and returned home at almost 8:00pm. Therefore,

    she stayed home alone the whole day. She did not have

    any friends at first; she felt very lonely. No wonder,

    then, that she had problems adjusting. Her pressure

    index was much higher than mine. She, of course,

    suggested we do not stay much longer. (Case 12)

    Another participant described how his spouse hadsuffered because of the language barrier. Her adjustment

     problems triggered conflicts between him and his wife during

    a certain stage of his first relocation to the United Stated:

    For my wife, life in the U. S. was very difficult. She

    was not proficient in English. I could not deal with a lot

    of her problems because I had to work. Therefore, she

    had to deal with them by herself, taking care of children,

    even paying utility bills and making phone calls. These

    were all big challenges for her. No wonder, then that she

    felt so depressed for some time. We often quarreled.

    The pressure was just too much at that time. It is really

    too much. (Case 10)

    Similarly, Case 1, who relocated to Thailand, described

    that loneliness and boredom were terms can best illustrate his

    spouse life in Thailand. He also admitted that his spouse

    adjustment had an impact on his assignment for he always

    worried about her loneliness. As he put it,

    My wife’s English ability is very poor, not to

    mention Thailand. Because of language barrier, she did

    not dare to go out by herself. As a result, she almost

    stayed at home, watched Korean drama all day, and

    hoped me go home as early as possible, waiting me for

    dinner at home… My company and my job were very

     busy. I had to work until 8 or 9 pm. But because I

    worried about her loneliness, I always brought taskshome and worked at home after work.…. Although her

    accompany comforted me a lot, for her joy and

    happiness, sometime, I preferred she stay at Taiwan.

    4.2. Spouse Suppor t

    Almost all expatriates with accompanying spouses credit and

    appreciate their spouses’ devotion and support on taking care

    of their life and facilitating their adjustments. Case 7 stated

    that spouse support is an important source that gives him

    “more accurate objectives” in life and offers him more joyful

    hours in leisure life.

    Similarly, all expatriates with accompanying children

    were grateful to their spouses for all that they had done forchildren and family. Case 10 stressed that “I will not be able

    to concentrate on my work if there is no support and help

    from my wife.” Case 3 also added that “although I worried

    about my kid’s education and adjustment, but I believed that

    my wife will take very care of them so that I can concentrate

    on my work.” Both Case 10 and Case 6 attributed the whole

    family’s well adjustment to their spouses’  virtue of bearing

    hardship and hard work, a traditional value of Taiwanese

    culture.

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    ISSN: 2321-242X © 2014 | Published by The Standard International Journals (The SIJ) 362 

    4.3. Children’s Education and Adjustment

    The impact of different educational system on the

    development and well-being of children was another major

    concern of the participants. This concern moderated the

    expatriate’s decision on whether or not to accept an

    international assignment. Language barrier and cultural

    difference were challenges faced by expatriate’s children

    when moving to a culturally different country with their

     parents. Once the accompanying children adjusted to the

    local culture and education system, the initial concern about

    children’s future and development turns into appreciations.

    The consistency of children’s education was the main

    concern, and this may make expatriates reluctant to accept the

    offered assignment. In particularly, expatriates who had

    children under 16 worried about this issue most. Case 11

    added,

    I was nervous but exciting when receiving the

    notice of my first overseas assignment. You are going

    abroad for work not for fun. It is a big pressure…. What

    is my direction? Beside, how do I do with my family? I

    was only thirty-seven or thirty-eight…. My childrenwere only elementary school students. How can I do?

    Can I accept this offered assignment if I go along…. It

    took me very long to think about these.

    Another participant who did not bring his children along

    attested:

    Personally, I did not bring my children with me

     because I believe it is better for them to grow up in the

    environment they belong to. They will suffer if you

    relocate them along with you, and it will be very painful

    for them. I have had my own personal problems

    adjusting. The children’s difficulties with adjustment

    will be much more serious. Some people think that

    living aboard will enhance children’s views andknowledge. I agree, but we cannot predict our next

    relocation. And their education will become a big issue

    when they come back from our overseas assignment.

    (Case 8)

    Case 10, by contrast, believed that it is important for

    teenagers to stay with their parents. Taking this into

    consideration, he decided to have his spouse and children

    over during the third year of his first relocation in the United

    Sates because he had been given notice that he would stay in

    the U. S. for another three years. He noted that his children

    “suffered tremendous pressure” right after moving to the U.

    S. due to language problems and cultural differences and

    “enjoyed their education and life” after gradually adjusting to

    a new education system and being fluent in the local

    language. He stated:

    They were teenagers when they came over. They

    suffered tremendous pressure because of language

    ability and cultural difference. I was very worried about

    their learning effectiveness and their adjustment at

    school. I was really concerned a lot when my children

    told me that it is not easy for them to get along with

    their American classmates because they do not know

    how to interact with them….Over time, once they

    gradually adjusted to the local culture and education

    system as well as can speak English well, they enjoyed

    their education and life in the United States….. I really

    appreciated my company to give me the opportunity to

    work overseas.

    Similarly, Case 6, with 27-year expatriate experiences,

    added that although his children suffered language barrier and

    cultural shock when he relocated to the United State, but theyhave been well-educated after gradually adapting to new

    education system and local life via taking ESL programs and

    making friends at school. Thus, he believes that the expatriate

    experience is of great worth for it benefits him and his

    children. Case 3 considered children education and

    adaptability to be the most difficult situation faced by him

    while on international assignments. Case 3 stated,

    When I relocated to the United State, my kid was

    ninth grade. He suffered language barrier at the

     beginning. Then, he had difficulties in get along with

    his classmates. This was probably a problem of cultural

    differences. He was very frustrated when he came back

    from school and even did not want to go to school. ….

    The most difficult situation during my assignment was

    my kid’s education and adaptability. He cried a lot when

    faced with challenges from school’s homework or

    cultural shock ….for example, he even did not know

    whom he can ask for if he had learning difficulties at

    school.

    4.4. Care for Parents

    The care of aged  parents, especially parents’ health

    conditions, was another family issue many participants

    mentioned as an inevitable concern. Many participants were

    concerned that their parents are getting old. Case 11 clearlyexpressed his concern: “I worried about my mother’s age.

    She is getting old, she is over 70. Fortunately, her health is in

    good condition.” Some worried about parents’  health

    situation. Case 10 spoke of his grim “dilemma”:

    The most difficult situation for us [expatriates] is to

    deal with our family members. It is not an easy matter to

    handle. I was facing a dilemma by going abroad. My

    wife, my children, and I all lived together with my

     parents. My father was 85 and my mother was 75 at the

    time. I was the only male adult who could take care of

    them and of the family’s children. So went I left, my

     parents felt very helpless. I used to always drive my

    father to the hospital when he had a heart attack. This became my wife’s task while I was on international

    assignment. It put an enormous pressure on her.

    Sometimes she had to call a taxi at 2:00 am to drive my

    father to the hospital because he had a heart attack.

    (Case 10)

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    ISSN: 2321-242X © 2014 | Published by The Standard International Journals (The SIJ) 363 

    V.  PROPOSITIONS 

    Integration of research results generated four main

     propositions which explain the specific family-related factors

    influencing expatriate assignments.

    5.1. Spouse adjustment, children education and adjustment,

    and care for parents and their health conditions are critical

    family-related factors found to have an impact on expatriate

    assignments.5.2. Spouse adjustment concerns expatriates, but it does not

    impede their mission and completion of their assignments.

    5.2.1. The extent to which an expatriate goes in order to

    facilitate the spouse’s adjustment to the local living

    environment, will weigh on his/her decision to accept

    another overseas assignment.

    5.2.2. The more easily the accompanying spouse adjusts,

    the more willing the expatriate is to accept a similar

    assignment in the future.

    5.2. Spouse support is critical to the success of expatriates on

    overseas assignments.

    5.3. The care of parents and their health conditions are major

    concerns for expatriate candidates that may lead them torefuse an overseas assignment.

    5.4. Children education is an important concern of expatriates

    and may impact expatriate’s decision to accept an offered

    overseas assignment.

    VI.  DISCUSSION 

    This study identified four dimensions of family-related

    factors impacting expatriate assignments: spouse adjustment,

    spouse support, children education and adjustment, and the

    care of ageing parents. Spouse adjustment, children education

    and adjustment, and the care of ageing parents appeared toinfluence expatriates’  decisions to accept or reject an

    overseas assignment as well as the overall adjustment in a

    new environment. These results are in line with previous

    studies, which assert family factors in expatriation play a

    critical role for expatriate adjustment [Lee & Kartika, 25;

    Takeuchi et al., 42]. In addition, the result showed that spouse

    support is critical to the success of expatriate assignments.

    This result is in conformity with those of previous research

    which addresses spouse support accelerate the influence of

    expatriate adjustment and operational capability on

     performance [Lee, 15]. Moreover, the results of this study

    suggest that family-related factors have no direct negative

    influence on job performance. This can be explained from thefollowing reasons. First, perhaps this was because the

     participants of this study underwent culture shock only in the

    initial stage of their assignment. Second, the spouses of

    expatriate played an important role in getting all family well

    adjusted to local culture and environment so that expatriate

    will be able to concentrate on their job. Apart from family-

    related factors, expatriates’  personality characteristics and

    cross-cultural competencies may be other important factors

    that can address this result.

    The finding indicated most accompanying spouses

    suffered more serious culture shock than the expatriate before

     being able to adjust. The major factors were the language

     barrier and loneliness. This suggested that there is a need to

    incorporate spouses into the cross-cultural training program

    when this is available.

    Another important finding is that traditional Taiwanese

    culture has an impact on expatriate assignments. First, it

    influences expatriates’  decision on the acceptance of anoffered international assignment. This can be best illustrated

    from the stories of participants with ageing parents regarding

    their concern about the care and health conditions of their

     parents. Actually, no matter where they are, on international

    assignments or not, the care of parents is always on their

    minds. This is typically a case of the influence of a traditional

    Taiwanese cultural value, namely, filial piety. In addition,

    expatriates with accompanying spouses applauded their

    spouses’ determination to get the whole family become

    adjusted to the new environment despite their spouses

    suffered cross-cultural adjustment. They credited their

    willingness and devotion to the virtue of “ bearing hardship

    and hard work ”, a traditional value of Taiwanese culture.

    Although most accompanying spouses and children

    suffered serious problems of adjustment in the initial stage of

    the overseas assignment, and this situation caused concern for

    the participants, these problems did not hinder their

    determination to complete their assignments and pursue their

    career development. This finding suggests that personality

    characteristic is very important to the success of expatriate

    assignments.

    Children education and the adjustment problems were

    the major concerns of expatriates with accompanying

    children in the initial stages of the overseas assignment. Over

    time, once the children had adapted well to the local livingconditions and the educational environment, these concerns

    turned into appreciation. The expatriates were appreciative to

    the companies for giving them the opportunity to work

    overseas and also have their children get the opportunity to

    study abroad, have a solid education and enhance their own

    future careers. They also sounded very grateful for the

    devotion of their accompanying spouses. From this

     perspective, the researcher would argue that the children’s

    education and adjustment problems became priorities for the

    accompanying spouses, and their own difficulties were seen

    as secondary or even trivial. The good of the children always

    comes first. This finding suggests that children issue

    shouldn’t be neglected by MNCs and requires more empiricalresearch.

    VII.  RECOMMENDATIONS 

    7.1. MNCs

    The findings of the study indicate that the accompanying

    spouse makes contributions to the success of expatriate

    assignments. However, it is very true that all accompanying

    spouses in the study suffered very severe cultural shock.

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    Children’s education and care for parents are the main

    concern of the expatriates. Integrated with these issues related

    to family situations, MNCs should incorporate spouses into

    cross-cultural training programs, particularly language

    training. MNCs should also provide expatriates who have

    children accompanying them with a clear picture of the

    education system of the country or city where they will be

    relocated. Furthermore, MNCs should provide expatriates

    who have aged parents in the home country who need care,some support for this purpose.

    7.2.  Futu re Research

    Future research should incorporate the perspectives of the

    spouses of expatriates. Literature indicates that there is little

    knowledge about the experiences of expatriate spouses

    [Black et al., 20]. Having data collected from the spouses of

    expatriate managers will enrich information about the context

    or conditions influencing the success of expatriate

    assignments. In addition, considering the findings of this

    study regarding children education and adjustment as an

    essential factor influencing the decision on expatriates’ 

    willingness to accept an international assignment, future

    research should consider including children as a research

    sample, which has little been done in research on expatriate

    studies.

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    Hsiu-ching Ko  earned her Ph.D. from University of the IncarnateWord, San Antonio, TX. Currently, she is an assistant professor inthe Department of Mass Communication, Chang Jung Christian

    University, Taiwan. Her research interests focus on internationalhuman resource management, intercultural communication, and

     political communication. Her research on exploring “The Effects ofCross-cultural Training on Expatriate Assignments”  was the only

     paper published in International Communication Studies in 2011. Inrecent five years, she attended at least 10 conferences, includingdomestic and international. Paper presented in conferences primarilyfocus on issues of cross-cultural competence, cross-culturalleadership, cross-cultural training, political communication, mediamanagement and media technology.