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If P&C Sampo Capital Market Day May 30, 2013
TORBJÖRN MAGNUSSON, CEO
2
The leading Nordic P&C insurer
• GWP EUR 4.7bn
• Nordic market share of 19%*
• Solvency of 77% and S&P A rating
• 6,225 employees
* Including share of associated companies
Private; 55%
Commercial; 29%
Industrial; 14%
Baltic; 2%
If at a glance
19,2%
-0,8%
53,2%
39,8%
12,4%
36,9% 39,7%
2,6%
-3,1%
12,4%
7,4%
1,8%
6,1%
1,4%
2007 2008 2009 2010 2011 2012 2013Q1
3
Average ROE 2007-2012 of 25.1% Average dividend EUR 495m
90,6% 91,8% 92,1% 92,8% 92,0% 88,9% 88,7%
2007 2008 2009 2010 2011 2012 2013Q1
(R12)
Combined ratio (%) ROE (%) and ROI (%)
Performance over time
Performance update – Q1 2013
4
(EURm) Q1 - 13 Q1 - 12 Change (%)
GWP 1,775 1,701 4.4%
Technical result 122 120 1.7%
Investment result 102 113 -9.7%
Operating result 204 198 3.0%
Result for the period 161 155 3.9%
Risk ratio 67.7% 69.0% -1.3%-p
Cost ratio 23.2% 22.7% 0.5%-p
Combined ratio 90.9% 91.7% -0.8%-p
Return on equity 39.7% 52.1% -12.4%-p
91,5% 88,1%
90,6%
4,1% 3,3% 2,7%
Q1-12 2012 Q1-13
Industrial
Private Commercial
94,8%
89,0% 92,0%
4,1%
2,6%
3,2%
Q1-12 2012 Q1-13
92,5% 95,8%
92,0% 5,7%
3,7%
-3,3% Q1-12 2012 Q1-13
Baltic
89,0% 87,1%
94,6%
1,3%
0,8% 0,6%
Q1-12 2012 Q1-13
5
Results by Business Area - Q1 2013 Combined ratio and GWP growth
If ; 18%
Tryg; 11%
RSA Scandinavia; 9%
LF; 9%
Gjensidige; 9%
Pohjola; 4%
Topdanmark; 5%
Other; 35%
Nordic P&C – market size of EUR 24bn
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Nordic market shares (%)
Note: If market share including holding in Topdanmark 19%
3,9
6,5
6,7
7,7
Finland
Norway
Denmark*
Sweden
Nordic market mix
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19%
25%
10%
26%
Sweden Norway Denmark* Finland
Note: Including holding in Topdanmark
Nordic 19%
GWP 2012 (EURbn) If market share
*2011 figures
8
56%
18%
Share of total market
92,8
98,8
93,3
85,4
95,3 96,6
88,9 88,2 88,0 86,6 85,3
97,1
90,9 90,3 92,3
94,2
If Tryg Topdanmark RSAScandinavia
Gjensidige Pohjola
102,0
100,0
96,5 97,0
102,0
99,0 99,0
LähiTapiola Länsförsäkringar Folksam
2010 2012 2013 Q1
Share of total market
Market profitability Combined ratio (%)
Market development Sweden
19% 19% 19%
31% 29% 30%
17% 16% 16%
14% 15% 15%
19% 21% 20%
2008 2010 2012
If LF Trygg-Hansa Folksam Other
Developments Market share (%)
9
• 5th biggest company (Tryg) only 3% market share
• New bancassurance agreement 2013 – Nordea/If
• Volkswagen/Audi-If agreement renewed 2013
• Price increases in excess of inflation in private lines
• Aggregator market share <2%
Market development Norway
28% 25% 25%
29% 28% 25%
18% 17%
15%
10% 10%
10%
17% 20% 25%
2008 2010 2012
If Gjensidige Tryg SpareBank 1 Other
Market share (%)
10
Developments
• Growing economy and insurance market
• Several new entrants 2008-2010, stable market since 2011
• Period of high inflation, since 2012 replaced by period of low claims frequency
• No aggregators, low internet sales
Market development Finland
26% 25% 26%
28% 28% 29%
27% 28% 27%
11% 10% 10% 9% 9% 8%
2008 2010 2012
If Pohjola Tapiola+Lähivakuutus Fennia Other
Market share (%)
11
Developments
• Acquisition of Tryg branch
• New bancassurance agreement 2013 – Nordea/If
• Further consolidation – LähiTapiola
• No significant new entrants
• No aggregators, however internet sales significant
12
UW focus
UW focus in practice
13
• UW policy with very clear and enforced limitations
• UW committee with real power as an active challenger
• Models cannot replace experience and risk aversion in top management
• Gross underwriting principle
• Explicit accountability for each underwriting decision
• Willingness to underwrite only business that is clearly understood
• Focus on making tariffs effective in distribution
Pricing: Unrivalled pricing skills Example of price build-up and pricing criteria
Objective criteria
Customer product choices
Customer behavior
Price
Customer product choice
Young driver
Claims
Age
Deductible
Car Make
Objective criteria
Customer behavior
14
Correct customer pricing strongly supports sales and customer retention
Annual If Pen Award
Incentivised organisation Skills in focus
• Incentive systems including
all employees linked to performance
• Accountability of results
• Continuity in management
15
Performance & underwriting culture
Strong pricing and underwriting control
92% 92% 93%
92%
89% 89%
4,1%
3,8%
3,0%
2,4% 2,0%
1,9%
2008 2009 2010 2011 2012 R122013 Q1
CR Technical interest
Implementation of low interest rate environment Financial discipline
2,4% 2,4% 2,9%
3,3% 2,8%
1,2%
2008 2009 2010 2011 2012 2013 Q1
Prior year gains (% of CR)
16
Average Combined Ratio & Standard Deviation 2007-E2014
17 Source: Macquarie, European Insurance, 22.01.2013
0
1
2
3
4
5
6
7
90 91 92 93 94 95 96 97 98 99 100
Gjensidige
Topdanmark
Swiss Re
Tryg
Sampo
Munich Re
Generali
AXA
Aviva
Zig
SCOR
Hannover Re
Stan
dar
d d
evia
tio
n, %
Combined ratio, %
Sub-group 1
Sub-group 2 Sub-group 3
Sub-group 4
AVERAGE
Allianz
Creating shareholder value
• Stable return through underwriting excellence and scale advantage
• Financial discipline
• Management commitment to continuous improvement
18