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www.ids-scheer.com/academy IDS Scheer Academy Develop Your Skills to Achieve Business Process Excellence IDS Scheer Training Brochure

IDS Scheer Academy - technorada.com€¦ · ARIS Process Performance Manager (ARIS PPM) automates measurement and ana lysis of operational business pro cesses based on IT runtime

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Page 1: IDS Scheer Academy - technorada.com€¦ · ARIS Process Performance Manager (ARIS PPM) automates measurement and ana lysis of operational business pro cesses based on IT runtime

1 www.ids-scheer.com/academy

IDS Scheer Academy

Develop Your Skills to AchieveBusiness Process Excellence

IDS Scheer Training Brochure

Training Brochure_A4_EN.qxp 09.07.2007 17:22 Seite 1

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IDS Scheer AcademyWorldwide Trainings and Workshops

� Austria

� Brazil

� Belgium

� Canada

� China

� Croatia

� Czech Rebuplic

� Finland

Want more information?

� Please contact your ARIS Academy. Find the relevant addresses in the section “Your Points of Contact” in this brochureor online at www.ids-scheer.com/academy. Course details and registration are also available online!

� France

� Germany

� Hungary

� Japan

� Luxembourg

� Netherlands

� Poland

� Russia

� Singapore

� Slovakia

� Slovenia

� Sweden

� Switzerland

� Turkey

� United Kingdom

� USA

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repository for all business and technicalelements of an SOA, ensuring atransparent business process andservice landscape at all times.

Having introduced IT solutions tosupport their processes, companiesneed to maintain a strong processfocus in order to reap the fullbenefits. A mo-dern, agileorganization should regularlyexamine the effectiveness ofits process orientation by constantlymeasuring and improving real-worldprocesses and their results. ARISProcess Performance Manager (ARISPPM) automates measurement andanalysis of operational businessprocesses based on IT runtime data,esta-blishing a vital knowledge basethat reveals where and how businessprocesses can be improved.

This brochure gives details of trainingcourses covering all ARIS Platformpro-ducts. The experienced trainersand consultants at the IDS ScheerAcademy will show you how to useARIS products effectively, backed byexamples from real-world projects.

Courses on all subjects can also bedelivered in-house. Just ask us fordetails-we will be glad to discusscustom training options.

We wish you every success with ourtraining program.

Sincerely,

Wolfram JostExecutive Board Member, IDS Scheer AG

BPM Without Limits –Open Business Process Management with ARIS Platform

Changing markets and newtechnologies are forcing companiesto continually realign their strategies.Regard-less of size or sector,organizations are endeavoring to getcloser to markets and customers,while also improving flexibility andresponsiveness. At the same time,there is unrelenting pressure toreduce costs and maintain acompetitive edge. The key to successlies in Business Process Managementbecause effective and efficientbusiness processes-both internal andex-ternal-give companies the agilityto cope with constant change.

To encourage innovation and growth,companies must leverage Open BPMto develop flexible business strategies.The insight behind Open BPM is thatbusiness processes are the buildingblocks that companies can use tosupport flexible business models andcreate service-oriented architecturescomprising freely combinable services.Open BPM thus enables the use of newmethods for describing processes andmanaging them independently of thedeployed solutions and technologies.

By doing so, Open BPM removes theboundaries and restrictions thathamper the introduction of innovativebusi-ness processes. With the ARISlifecycle model and ARIS Platform, IDSScheer is already committed to an ITvendor-independent strategy. As wellas ac-commodating new descriptionmet-hods, ARIS supports open,vendor-independent standards andtransitions to the systems of majortechnology pro-viders via partnershipsand alliances.

To ensure continuous improvement,the various ARIS Platform productsmap all the phases of the businessprocess lifecycle, from strategy anddesign through to implementationand controlling.

IDS Scheer takes a modular approachto the different challenges of themarket, combining products to createARIS solutions, such as, EnterpriseArchi-tecture Management andBusiness-Driven SOA Management.

Today, IDS Scheer is a leading globalprovider of enterprise architecture (EA)tools, a significant new market that hasenjoyed double-digit growth over thepast three years. IDS Scheer’s ARISIT Architect is a powerful enterprisearchitecture management product thatcompanies can deploy to efficientlyharmonize and standardize their busi-ness and IT environments. Storing alldata and information centrally in theARIS repository enables easy creationof the necessary architecture and detailviews. In addition, ARIS IT Architectsupports architecture standards, suchas, DoDAF, TEAF, TOGAF, Zachman,and IT City Planning.

Service-oriented architectures (SOAs)are also gaining in importance. ARISSOA Architect enables enterprises toconvert business processes intoexecutable technical processes. Itfeatures automated transformation ofenriched business processes intoplatform-independent, executableBPEL processes. The integratedARIS Value Engineering proceduralmodel supports the creation of acomprehensive SOA

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Contents

BPM Whithout Limits – Open Business Process Management with ARIS Platform ................................................................3

ARIS Product Training Concept – Develop Your Skills to Achieve Business Process Excellence ......................................... 5

Strategy Platform ............................................................................................................................................................................... 6

� Defining and Managing Enterprise Strategies with ARIS Balanced Scorecard – ABSC ................................................. 6

� Process Costing with ARIS Business Optimizer – ABO.......................................................................................................... 7

� Dynamic Simulation with ARIS Business Simulator – ABS ................................................................................................... 8

Design Platform ..................................................................................................................................................................................9

� Business Process Modeling with ARIS Business Designer – ABD......................................................................................9

� Managing ARIS Projects with ARIS Business Architect – ABA ......................................................................................... 10

� Designing and Improving IT Architectures with ARIS IT Architect – ITA ..........................................................................11

ARIS Implementation Platform .......................................................................................................................................................12

� Implementing and optimizing process-driven SAP Solutions with ARIS for SAP Netweaver – A4NW.........................12

� Object-Oriented modeling with ARIS UML Designer – AUD................................................................................................13

� Service-Enabling of Processes with ARIS SOA Architect – ASOA .................................................................................... 14

ARIS Controlling Platform ............................................................................................................................................................... 15

� Analyzing Processes with ARIS PPM – APPM1 ....................................................................................................................15

� Extended Analysis of Processes with ARIS PPM – APPM2 ................................................................................................16

� Advanced Reporting with ARIS PPM – APPM3 .................................................................................................................... 17

� Internal Control Management (Sarbanes-Oxley Act) with ARIS Audit Manager – AAM ................................................ 18

Technical Expert Level Workshops ................................................................................................................................................19

� ARIS System Maintenance and Administration – ADM .......................................................................................................19

� ARIS Report Script Customizing – RSC .................................................................................................................................. 20

� ARIS Business Publisher Administration and Configuration – ABP .................................................................................. 21

About IDS Scheer Academy – Your Points of Contact ............................................................................................................... 22

General Information and Business Conditions ............................................................................................................................ 23

Registration...................................................................................................................................................................................... .24

NEW!

NEW!APPM 4.1

NEW!

NEW!

NEW!

NEW!

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Modular training structure insuresthe right skill level to successfullyaccomplish your job

ARIS product training courses are of-fered for all ARIS Platform products.Depending on your company role, youmay need to build up expertisecovering several Platform products.

IDS Scheer Academy courses arestructured around general skill levelsand the Business Process ExcellenceLifecycle – from strategy and designthrough to implementation andcontrolling.

Starting with BASIC LEVEL, the ARISBusiness Designer course covers thegeneral methodology and frameworkof ARIS Platform and using the ARISdesign tool. Other training courses atthis level provide the information re-quired to operate tools, such as, theProcess Performance Manager andARIS Audit Manager clients in yourdaily work as a process owner or riskmanager.

IDS Scheer therefore regards this asthe highest level in terms ofexpertise. The comprehensiveknowledge required is normallyassociated with project managers orBPM competence centers.

The technical expert courses concen-trate on the more technical aspects ofARIS Platform in terms of the overalladministration of the ARIS BusinessServer. They also cover theconfiguration options of differenttools, such as, the configuration ofARIS reports, publishing solutions,and performance managementsolutions.

For your orientation, the knowledgerequirements are stipulated for eachcourse and the level of expertise isindicated using this graphic with therespective level highlighted:

ARIS Product Training Concept –Develop your skills to Achieve Business Process Excellence

IntermediateBasic Expert

INTERMEDIATE LEVEL coursesintroduce product modules that allrequire the basic skill level. Theseproducts of-fer proven methods andfunctionalities in specific areas, suchas, managing process costs usingARIS Business Optimizer, designingand managing IT architectures usingARIS IT Architect, and designing andimplementing processes using ARISSOA Architect.

EXPERT LEVEL can be divided into twoareas: solution expertise and technicalproduct expertise.

The solution expert courses focus onARIS solutions that integrate differentproducts within an end-to-end projectsolution described by ARIS Value Engi-neering. The course content requiresa good understanding of the ARISmethodology and the relevant ARISproducts for the respective solutionscenario.

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Strategic Corporate Planning usingKey Performance Indicators

In order to survive in an increasinglydynamic market, enterprises must linkbusiness processes to their evolvingcorporate strategies. Balancedscorecard (BSC) systems usetrusted key performance indicators(KPIs) to support the managementactivity built around these strategies.

ARIS BSC contains all the tools neededfor the design, implementation, mana-gement, and realignment of a strategyproject. This software product enablesdefinition of both strategic corporateobjectives and cause-and-effectrelationships across multipleperspectives. As well as identifyingstrategic processes, ARIS BSCprovides reporting on all necessaryperformance indicators and activities.All balanced score-card elements canbe analyzed using other ARIS tools.

.

Benefits

The course will help you to apply thevisibility of the ARIS repository to thestrategic view of an enterprise. Thetop-down approach – from strategy toprocesses – will enable you to supportmanagement decision-making basedon the content and relationshipsgenerated in ARIS. You will learn allnecessary modeling requirements forsetting up a BSC system in yourcompany using ARIS BalancedScorecard.

Requirements

Completion of the Business ProcessModeling with ARIS Business Designer(ABD) training course or equivalentknowledge.

Course structure

� Method: Lecture, demonstration,hands-on the system exercises,discussion

� Duration: 1 day

Course content

� Concept of the balanced scorecard(BSC) as a management instrument

� Designing a BSC system in ARIS

� Reporting and analyzing a BSCsystem

� Publishing the BSC system in yourintranet

� Additional methods in the strategicenvironment

Defining and Managing Enterprise Strategies with ARIS BalancedScorecard – ABSC

Visit www.ids-scheer.com/academy for local course availbility.

IntermediateBasic Expert

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Transparency for Process Planningand Process Cost Management

To optimize processes, businessesneed meaningful data that providesinsights into different aspects of aworkflow. This data normally consistsof key performance indicators (KPIs),which are derived from the operationalprocess. By combining processstructures with KPIs, it is possible toreach precise conclusions aboutissues, such as, process costs andpersonnel requirements planning.

ARIS Business Optimizer is a Web-based tool for process optimizationusing KPIs. It delivers process transpa-rency by modeling operational struc-ture and process organization, whilealso providing insights based on KPIsfor IT and cost management activities.ARIS Business Optimizer helps usersto define best-practice proceduresand make informed decisions.

Course structure

� Method: Lecture, demonstration,hands-on system exercises, dis-cussion

� Duration: 2 days

Course content

� Overview ARIS Business Optimizerscenarios, objectives and benefits

� Introduction to the concept ofARIS Business Optimizer

� Process Costing - Basics, KPIs,calculation methods

� The business optimization process

� Describing enterprise architectures and structuring business processes using the ARIS methodology

� Preparing the ARIS BusinessOptimizer database

� Evaluating processes with variouskey performance indicators

� Interpreting the evaluation resultsusing tables, charts and reports

� Improving business processes andperforming what-if analysis andas-is / to-be comparisons

Benefits

Based on the process costingscenario, this course provides anintroduction to the opportunitiesdelivered by ARIS Strategy Platform.

The course introduces the benefits ofprocess costing and introducespossible Key Performance Indicators(KPIs) and calculation methodswhich are supported by the newstandard rule set. The relationshipbetween ARIS Design Platform andARIS Business Optimizer isexplained, focusing on businessprocess architecture and re-commended ARIS methodology con-ventions.

The handling of ARIS Business Opti-mizer is introduced using practicalexamples. The strength of thepresentation of the results is taughtusing new tables and reports.

At the end of the course, you will beable to use ARIS Business Optimizerto analyze your business processesbased on KPIs.

Requirements

Completion of the Business ProcessModeling with ARIS BusinessDesigner (ABD) training course orequivalent knowledge.

Process Costing with ARIS Business Optimizer – ABO

Visit www.ids-scheer.com/academy for local course availbility.

IntermediateBasic Expert

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ARIS Business Simulator is theprofessional tool for dynamicanalysis of business processes.Simulation of business processesprovides information about theexecutability of processes, processweaknesses, and resourcebottlenecks. In the run-up to cost-intensive process changes, thesimulated process performanceindicators can be used to evaluatevarious alternatives and carry outtrue-to-life benchmarking.

BenefitsThe course covers possible applicationscenarios for ARIS Business Simulatorand the procedure for simulating yourbusiness processes. You will learn howto describe and configure process mo-dels to prepare for simulation. In ad-dition, you will learn how to conductsimulation runs and interpret the re-sults. This will enable you to analyzeand optimize your business processesfor better performance.

Requirements

Completion of the Business ProcessModeling with ARIS Business Desig-ner (ABD) training course orequivalent knowledge.

Course structure

� Method: Lecture, demonstration,hands-on system exercises, dis-cussion

� Duration: 1 day

Course content

� Objectives and application areasof business process simulation

� Use of ARIS Business Simulator

� The business simulation process

� Describe enterprise architecturesand structuring business proces-ses using the ARIS methodology

�Performing process simulation

�Interpretingsimulation resultsusing animation, charts andstatistics

�Improving business processes

Dynamic Simulation with ARIS Business Simulator – ABS

www.ids-scheer.com/academy

8

Analyzing and Optimizing BusinessProcesses

How do you establish efficientprocesses? How do you identifywhich process variants are better thanothers before they are actuallyimplemented? How do you know whatresources are required to execute aprocess or where bottlenecks willarise during process execution?

These questions can only be answeredby analyzing the dynamic behavior ofprocesses. This is where ARIS BusinessSimulator comes into play, with itsWeb-based simulation of businessprocesses. By enabling evaluation ofboth executability and efficiency, thesoftware supports decision-makingin reengineering, benchmarking, andresource planning.

ARIS Business Simulator allows bothexisting and new processes to be ana-lyzed and improved. The applicationcollects a variety of information duringa simulation run that enables the be-havior of processes to be assessed.The results are presented in the formof statistics and charts. Data providedincludes throughput and wait times,costs, weaknesses, as well asresource requirements and utilization.To eva-luate new processes, processvariants can be analyzed and theresulting values optimized.

Visit www.ids-scheer.com/academy for local course availbility.

IntermediateBasic Expert

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Benefits

This course provides a basis for under-standing the ARIS methodology andusing the modeling components ofARIS Platform, including ARIS BusinessDesigner and ARIS Business Architect.

At the end of the course, you will beable to structure and describe all rele-vant information typically used in anenterprise architecture framework.You will be familiar with describingcomplex business information in alogical and understandable way usingthe ARIS methodology. You will also beable to use ARIS Business Designerfunctionalities to facilitate modelingwork.

Requirements

There are no requirements for thiscourse.

Business Process Modeling with ARIS Business Designer – ABD

Enterprise-Wide Transparency asKey Success Factor for BusinessProcess Excellence

Before building or renovating a house,you would commission an architect todraw up a blueprint to ensure that yourexpectations are met by the finalproduct. Before asking an electricianto put wires into the walls, you wouldask the architect to add thisinformation to the plans so that theelectrician under-stands yourrequirements and knows whereexactly to locate the outlets. Theobjectives and approach for BusinessProcess Excellence are exactly thesame. ARIS Design Platform providesanswers to comparable questions in anenterprise environment: Who doeswhat, in which order, what is achieved,and what software systems are de-ployed? This makes it possible toidentify organizational, structural, andtech-nical problems in workflows andto un-lock improvement potential.Process models can be publishedworldwide for role-based access.ARIS Business Designer is the Web-based tool for get-ting started withend-to-end Business ProcessManagement. ARIS Platform uses acentral repository for maintaining allrelevant information about theenterprise architecture. With its client-server architecture and enhanced userinterface, ARIS Business Designerallows even non-technical users to de-sign professional business processes.

Course structure

� Method: Lecture, demonstration,hands-on the system exercises ,discussion

� Duration: 2 days

Course content

� Introduction to Business ProcessManagement

� The IDS Scheer Business ProcessLifecycle

� Modules of ARIS BusinessDesigner

� Modeling with ARIS BusinessDesigner: Creating library modelsand process models

� Testing and evaluation models

� Presenting and publishing models

Visit www.ids-scheer.com/academy for local course availbility.

IntermediateBasic Expert

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Benefits

At the end of the course, you will befamiliar with the key phases of an ARISmodeling project, and be able to imple-ment and administer the ARIS projectdatabase with ARIS Business Archi-tect. You will also know how to checkARIS database content and ensure itsconsistency.

RequirementsCompletion of the Business ProcessModeling with ARIS Business Desig-ner (ABD) training course orequivalent knowledge.

Managing ARIS Projects with ARIS Business Architect – ABA

Course structure

� Method: Lecture, demonstration,hands-on system exercises,discussion

� Duration: 2 days

Course content

� The IDS Scheer ARIS ValueEngineering solution

� Role concept for an ARIS mode-ling project

� ARIS configuration: Method con-figuration and filter, templates,ARIS Symbol Editor

� Setting up the ARIS project data-base: Process and model architec-tecture, ARIS group structure, userand access rights management

� Importing of database content:ARIS Merge

� Measures for ensuring consis-tency of the ARIS database

� Evaluations with ARIS: Search andquery, semantic checks, reports,macros

� Change Management with ARISBusiness Architect

Successfully Set up and ManageARIS-Based Projects

ARIS Business Architect is Web-basedand supports professional, enterprise-wide Business Process Management(BPM). It offers maximum flexibility formodeling, analyzing, and optimizingbusiness processes and benefits froman intuitive user interface.

ARIS Business Architect contains ex-tensive functionality for administeringdatabases, users, scripts, etc. Along-side proven methods like event-drivenprocess chains (EPCs), ARIS also sup-ports BPMN, BPEL, UML, and otherarchitecture concepts, such as, DoDAF,IT City Planning, and Zachman. Theconventions for the modelingframework you intend to apply arefullyconfigurable using ARIS BusinessArchitect, including individual layouttemplates and filters. Defining the con-ventions is an important first step inany project before mapping theinformation fragments, because theconventions ensure uniform contentin the ARIS repository.

Visit www.ids-scheer.com/academy for local course availbility.

IntermediateBasic Expert

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Benefits

This course covers detailed methodconventions for designing and mana-ging IT architectures that you can in-stantly apply to your own workenvironment. You will be able tosuccess-fully build content in theARIS repository and establishrelationships with content from otherarchitecture views. You will knowhow to address important issues,such as, detecting systemredundancy, identifying ITrequirements, creating IT systemlifecycle reports, and analyzing theimpact of business process changeson the rele-vant IT systems.

Requirements

Completion of the Business ProcessModeling with ARIS Business Desig-ner (ABD) training course orequivalent knowledge.

Designing and Improving IT Architectures with ARIS IT Architect – ITA

Successfully Manage IT Complexityand Reduce IT Operation Costs

Corporate business processes are un-derpinned by complex IT environments,but over time many of theseenvironments become increasinglydiverse and difficult to manage.Greater structure and transparencyare required so that business-criticalIT systems can be identified andaligned with business processes. Thisnecessitates the creation of anenterprise architecture (EA). In turn,establishing an enterprise-wide ITarchitecture calls for a clearly struc-tured, easy-to-understand descriptionmethod that includes all the relevantelements of current architecturestandards.

ARIS IT Architect provides all theelements needed to build andmanage enterprise-wide ITenvironments and synchronize themwith business processes. Thissoftware product supports all thenecessary planning processes, fromdocumenting and analyzing theexisting architecture to establishing anew architecture that is aligned withbusiness processes.

Course structure

� Method: Lecture, demonstration,hands-on system exercises, dis-cussion

� Duration: 1 day

Course content

� Introduction to IT architecturemanagement

� Designing IT architectures usingARIS IT Architect

� Reviewing important method as-pects: Occurrence vs. definitionlevel; general modeling conven-tions and preparation of the pro-ject database

� Introducing ARIS structures andmodels for IT architecture mana-gement, including the businessprocess, organizational, informa-tion and application architecture

� Managing IT architectures usingARIS IT Architect

� Introduction to functionalities suchas search & query, semantic checksand reports available in ARIS ITArchitect

� Overview on publishing IT Archi-tectures using ARIS BusinessPublisher

Visit www.ids-scheer.com/academy for local course availbility.

IntermediateBasic Expert

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Benefits

At the end of this course, you will beable to implement and optimize yourSAP solution in a consistent,structured, and process-orientedmanner. This will give you a clearview of the relationship between yourcorporate processes and theconfiguration of your systems. Thanksto the integrated use of ARIS for SAPNetWeaver and SAP SolutionManager, you can ensure that yourSAP implementation will bedocumented according to consistentformal standards, from technicaldesign and configuration through totesting.

Requirements

Completion of the Business ProcessModeling with ARIS BusinessDesigner (ABD) training course orequivalent knowledge. Completion ofthe Management of ARIS projectswith ARIS Business Architect (ABA)course and basic SAP skills arerecommended. Basic knowledge ofSAP Solution Manager is desirable.

Implementing and Optimizing Process-Driven SAP Solutions withARIS for SAP Netweaver – A4NW

To implement the businessrequirements derived from theircorporate strategy, companies needa fast and efficient way of mappingbusiness pro-cesses and newbusiness concepts to the SAPsolution. Developing a seamless,transparent value chain and de-signing the corresponding businessprocesses is also a key requirementfor adopting SAP’s enterprise service-oriented architecture (enterprise SOA).ARIS for SAP NetWeaver enablesenterprises to define business-drivenrequirements from a process perspec-tive. Requirements are mapped usingbusiness process models and can beenriched with all the necessaryadditional information and subjectedto analysis. They can also provide acom-mon language between businessand IT within the project. Thebidirectional interface to SAP SolutionManager en-ables the models to beconstructed on the basis of SAPreference content for a process-driven SAP solution.They can be seamlessly integratedinto SAP Solution Manager. These pro-cess models therefore represent animportant aid to making business deci-sions, while also ensuring that the re-quired processes can be implementedin the SAP system. A special BPELinterface to SAP Exchange Infrastruc-ture (SAP XI) supports end-to-endintegration of existing IT systems.

Visit www.ids-scheer.com/academy for local course availbility.

IntermediateBasic Expert

Course structure

� Method: Lecture, demonstration,hands-on system exercises,discussion

� Duration: 2 days

Course content

� Overview of SAP NetWeaver andSAP Solution Manager

� Structure of SAP reference models

� Introduction to functionality ofARIS for SAP NetWeaver

� Initial Settings in ARIS for SAPNetWeaver

� ARIS attributes in the SAP envi-ronment

� Overview of ARIS Value Enginee-ring (AVE) for SAP implementation

� Modeling of technical require-ments (BBP)

� ARIS reports in the SAP environ-ment

� Procedure: Data Transfer ARISSolution Manager

� Reusing processes

� ARIS HR integration reporting

� Redocumentation

� ARIS – SAP XI

� Extending BPM with services(ESOA)

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Benefits

You will acquire the basic skills essen-tial to creating models with ARIS UMLDesigner. The course is specially de-signed for systems analysts, softwaredevelopers, and IT staff who use ARISfor requirements analysis and designpurposes.

Requirements

Completion of the Business ProcessModeling with ARIS Business Desig-ner (ABD) training course orequivalent knowledge. Basicknowledge of object-orientedprinciples and UML.

Course structure

� Method: Lecture, demonstration,hands-on system exercises, dis-cussion

� Duration: 1 day

Object-Oriented Modeling with ARIS UML Designer – AUD

From Process Models toExecutable Applications

All business software serves the samepurpose: to provide the best possiblesupport for corporate processes. Closecooperation between user departmentsand IT staff is therefore key to the suc-cess of software projects, whether theyinvolve adapting packaged software ordeveloping custom solutions.

To facilitate this kind of cooperation,ARIS UML Designer combinesconventional business processmodeling with software development.The result is a seamless, integratedapproach to developing businessapplications, covering every stagefrom process analysis to systemdesign.

ARIS UML Designer is the first tool tospeak the language of businessprocesses and that of softwaredevelopment. Because it supports theentire software development process,there is no need for extra stepsoutside this process. With ARIS UMLDesigner, all process modelers andUML modelers work with anintegrated software product. Usersaccess process model data and UMLcontent via a Web browser, therebyenabling processing and changemanagement within a multi-user envi-ronment.

Course content

� ARIS method overview

� Process and object-orientedmodeling concepts

� Modeling with ARIS (review ofbasic knowledge): Processes,organizational structure; occur-rence versus definition level

� UML (review of basic knowledge)and UML integration with ARIS

� UML modeling with ARIS

� The UML package tree and globalsettings

� The stereotype concept

� Architectures and project proce-dures

� Data exchange and reporting

Visit www.ids-scheer.com/academy for local course availbility.

IntermediateBasic Expert

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Benefits

At the end of the course, you will beaware of the benefits provided by SOAsand be able to implement a SOA usingthe ARIS SOA methodology. You willknow the relevant SOA artifacts atdifferent levels of abstraction and thesteps needed to define a service. Youwill be familiar with the import and ex-port functionalities for variousstandards, such as, BPEL, WSDL,XML, XMI, and XSD. You will haverefreshed your basic XMLknowledge. You will understand thefundamental touchpoints of SOA andUML and be familiar with the basics ofARIS UML Designer.

Requirements

Completion of the Business ProcessModeling with ARIS Business Designer(ABD) training course or equivalentknow-ledge. Basic knowledge of theBPEL, WSDL XSD, and UML standards.

Service-Enabling of Processes with ARIS SOA Architect – ASOA

Business Processes as the Basisfor a Business-Driven SOA

A service-oriented architecture (SOA)starts and ends with a company’s busi-ness processes. Enterprises can onlyadapt quickly to new marketrequirements if their businessprocesses are properly modeled andthen translated into technical servicesin a structured fashion. ARIS SOAArchitect enables users to design anSOA based on the businessprocesses deployed in the variousdepartments. The Service Browserin ARIS SOA Architect makes it easyto identify services for automatingbusiness activities. Because servicesare linked to business activities in theARIS process model, executable BPELprocesses can be generatedautomatically. After the BPELprocesses have been exported, theycan be implemented and executed onplatforms, such as, Oracle ProcessMana-ger, IBM WebSphere, BEAWebLogic, and SAP XI. Combiningthe business and systems layers of anSOA in ARIS revealsinterdependencies and allowsinformed intervention. One mouse-click shows which service is used inwhich processes. Thus, if a servicefails, there is a way to find out fastwhich business process is impactedand who needs to be informed withregard to the commercial and IT res-ponsibility. An SOA therefore ends asit begins—by supporting businessprocesses.

Course structure

� Method: Lecture, demonstration,hands-on system exercises, dis-cussion

� Duration: 2 days

Course content

� Introduction to Business ProcessManagement & SOA

� Overview on the basic SOAconcept

� Brief introduction to the ARISmethodology

� From process design to processexecution – a detailed walk tho-rough of IDS Scheer´s proven 10-step-procedure model

� Workflow patterns

� Introduction to integrated struc-tures in process models

� UML Modeling with ARIS SOAArchitect

Visit www.ids-scheer.com/academy for local course availbility.

IntermediateBasic Expert

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Analyzing Processes with ARIS PPM – APPM1

ARIS PPM 4.1 – Discover theSecret of Successful ProcessManagers!

ARIS PPM is a patented software solu-tion for measuring, analyzing andvisualizing live business processes.

ARIS PPM enterprise dashboardsprovide a unified view of processes,associated key performanceindicators (KPIs), and achievementof business objectives. They providea coherent starting point for variousin-depth im-pact analyses of processperformance. Process mining makesit possible to automatically identifyfactors that in-fluence specific KPIs,monitoring keeps an eye on processesthat are not fulfilling objectives, whileprocess chains and communicationgraphs reveal process-related andorganizational behavior patterns andshow individual processes in thecourse of execution. In-tuitivenavigation enables simple andflexible configuration of charts andtables showing KPI values, etc.

By measuring KPIs and drilling down tounderlying processes, ARIS PPMprovides an objective decision-makingtool at both the strategic andoperational level, paving the way forcontinuous process improvementfrom the business perspective. As thesaying goes, nothing can be improvedunless it has been measured!

Course content

� PPM Management – Overview

� ARIS PPM – Introduction

�Graphical user interface –navigation

�Analysis components(KPIs, dimensions, filters,display settings)

�Analysis development

�Favorites

� Performance Analysis & Optimi-zation Process

�Presentation of results –how to apply:

– Enterprise dashboards– Management views– Reports

�What? – KPI evaluation andassessment

�How? – Identifying influencingfactors

�Why & Who? – Identifying theprocess structure

Visit www.ids-scheer.com/academy for local course availbility.

IntermediateBasic Expert

Benefits

This course outlines the basicprinciples and procedural model ofprocess performance management.You will learn how to applypredefined performancedashboards, management views,and reports, as well as how toconfigure your own initial analyses.

Using a running example (salesprocesses), you will conduct acomplete root-cause analysis.Starting with KPI evaluation(process cycle time, deliveryperformance, etc.), you will thenidentify the factors impactingindividual KPIs (sales organization,customer, material, etc.), andproceed to in-depth views ofprocesses during execution(feedback loops, execution pathcomplexity and probability, etc.).

RequirementsNone

Course structure

� Method: Lecture, demonstration,hands-on system exercises,discussion

� Duration: 1 day

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Benefits

This course briefly reviews the contentcovered by APPM1. Using this as abasis, you will learn about more ad-vanced process analysis techniques,including process monitoring, processmining, ABC analysis, andorganizational analysis. In addition,you will familiarize yourself withadministration tasks (usermanagement, etc.).

Using a running example (salesprocesses), you will conduct acomplete root-cause analysis.Starting with KPI evaluation, you willthen identify factors that impactprocess efficiency, and proceed toan in-depth view of organizationalcommunication patterns. You will learnhow advanced process analysistechniques can be used to drill downfrom KPIs (delivery performance, etc.)to important dimension factors (salesorganization, customer, material, etc.)and communication patterns (whodoes what, who delegates to whom?).

Requirements

Completion of the APPM1 course.

Extended Analysis of Processes with ARIS PPM – APPM2

Utilize the AdvancedFunctionalities of ARIS PPM 4.1 toAnalyze Your Processes

Course structure

� Method: Lecture, demonstration,hands-on system exercises, dis-cussion

� Duration: 1 day

Course content

� ARIS PPM – Briefing

�Review APPM 1 course

�ARIS PPM – quick start

� Performance Analysis & Optimi-zation Process

�What? – KPI evaluation– Managing planned and alarm

values– Monitoring– User-defined (online) KPIs

�How? – Identifying influen-cing factors– Top-flop evaluation– Process mining– ABC analysis

�Why & Who? – Identifying theorganizational structure– Organizational analysis

�ARIS PPM administration– User management, access

privileges etc.– Overview ARIS PPM go-live

and productive phase

Visit www.ids-scheer.com/academy for local course availbility.

IntermediateBasic Expert

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Benefits

This course is aimed at managers anddecision-makers and provides acomprehensive overview of how tocustomize management views,reports, and enterprise dashboards.

It describes how to consolidate variouspredefined analyses and correspondingfilter settings within a managementview. You will also learn how tocombine predefined analyses within aPDF-based report. Performancedashboards facilitate unified views ofhierarchical processes, associatedKPIs, and achievement of businessobjectives. You will discover how toput all these items together using aperformance dashboard.

All customizing activities usesophisticated generation engines(graphical editor, WYSIWYGprinciple).

RequirementsCompletion of the APPM1 course.Completion of the APMM2 course isrecommended.

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Advanced Reporting with ARIS PPM – APPM3

Prepare Custom Analyses and Re-ports for Impressive PerformanceDashboards with ARIS PPM 4.1

Course structure

� Method: Lecture, demonstration,hands-on system exercises ,discussion

� Duration: 1 day

Course content� ARIS PPM – Briefing

�Review APPM 1 / 2 courses

�ARIS PPM – quick start

� Presentation of results –customizing of:

�Management views

�Performance dashboards

� Summary, Outlook, Q & As

Visit www.ids-scheer.com/academy for local course availbility.

IntermediateBasic Expert

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Intermediate

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Benefits

At the end of this workshop, you willbe able to document internal controlswith process orientation and performthe necessary tests of the controls. Inaddition, you will know how to identify,document, and evaluate your SOXSection 404-relevant corporateprocesses and internal controlsusing ARIS Business Designer andARIS Audit Manager. You will beable to evaluate your processes andinternal controls using standardreports and analyses. Overall, youwill benefit from a proven procedurefor efficient compliance with SOXSection 404 using ARIS.

Requirements

None – basic ARIS knowledge methodhelpful but not crucial.

Internal Control Management (Sarbanes-Oxley Act) with ARIS AuditManager – AAM

The Workflow-Based TestEnvironment of the ARIS Solutionfor GRC

Organizations need to ensure – andbe able to demonstrate – that theirworkflows meet a wide range of legalrequirements and standards. The ARISSolution for GRC from IDS Scheeroffers customers a software tool forintegrating current and futurecompliance requirements into theirbusiness processes.

ARIS Audit Manager is an intuitive soft-ware product that helps users to con-duct tests by providing acorresponding workflow and all therelevant information. It enablesorganizations to carry out thenecessary compliance activity withmaximum efficiency and can easilybe extended to accommodate newlegislation or standards. ARIS AuditManager is part of the ARISSolution for GRC.

Course structure

� Method: Lecture, demonstration,hands-on system exercises ,discussion

� Duration: 1 day

Course content

� Introduction to AAM 3.0

� Testing and valuation

� Deficiency management

� Sign-Off management

� Survey management

� AAM administration functio-nalities

� Navigating in the AAM modules

Basic Expert

Visit www.ids-scheer.com/academy for local course availbility.

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Course structure

� Method: Lecture, demonstration,hands-on system exercises, dis-cussion

� Duration: 1 day

RequirementsKnowledge of technical administrationof Windows; knowledge of networks(TCP/ IP); basic ARIS knowledge ad-vantageous.

Benefits

At the end of this course, you will beable to perform all essentialinstallation, maintenance, andadministration activities in the ARISenvironment. You will know how toidentify error sources withoutassistance and be able to work outsolutions to problems arising duringthe installation and maintenance ofARIS.

Workshop content

The content is adapted to participants’specific requirements. Our consultantswill get in touch with you before thecourse in order to define the agenda.The following items are typically co-vered:

� Technical configuration of theARIS Design Platform

� Installation scenarios(LAN, WAN, scaling)

� Supported database systems

� Windows and Web client

� Installing the system

� Setting up and configuring theapplication server

� Setting up and configuring thevarious clients

� Setting up and configuring thedatabase

� Managing the systems in a multi-user environment

� Operating a Microsoft-basedapplication server

� Maintenance tasks(e.g., backup, recovery)

Technical Expert Level Workshop:ARIS System Maintenance and Administration – ADM

Visit www.ids-scheer.com/academy for local course availbility.

IntermediateBasic Expert

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Benefits

At the end of this workshop, you willbe able to analyze and edit informationfrom your own company processes tosuit your requirements. You can do thiswith the standard ARIS evaluation re-ports or by writing your own reportscripts using the Report Wizard/ScriptEditor.

Requirements

Basic ARIS knowledge, JavaScript(main focus), and Visual Basicprogramming knowledge.

ARIS Report Script Customizing – RSC

ARIS Reporting enables you toevaluate and change databasecontent, e.g., by runningcalculations on your models orentering attribute values in yourdatabase.

Course structure

� Method: Lecture, demonstration,hands-on system exercises, dis-cussion

� Duration: 1 day

Workshop content

The content is adapted to participants’specific requirements. Our consultantswill get in touch with you before thecourse in order to define the agenda.The following items are typicallycovered:

� ARIS methodology

�General overview

�Evaluation filters

� ARIS Report Function Library

� ARIS Report Development

� ARIS Report Wizard

� Sample reports

� Tips and tricks

Visit www.ids-scheer.com/academy for local course availbility.

IntermediateBasic Expert

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BenefitsAt the end of this workshop, you willbe able to publish your companyprocesses on your intranet, forexample, so that they can beaccessed by all employees of thecompany.

Requirements

Basic knowledge of ARIS frameworkand methodology essential.

With ARIS Business Publisher, youcan access your business processeswherever you are at the click of amouse. Distances and time zones areno longer important. Whatever yourlocation, you can quickly access therequired process information basedon your position or role.

Course structure

� Method: Lecture, demonstration,hands-on system exercises,discussion

� Duration: 1 day

Workshop content

The content is adapted to participants’specific requirements. Our consultantswill get in touch with you before thecourse in order to define the agenda.The following items are typicallycovered:

� Overview of ARIS BusinessPublisher

� Configuring ARIS BusinessPublisher

� Principles of custom productconfiguration

� Tips and tricks

� Presentation of complex, customARIS Business Publisher appli-cations

ARIS Business Publisher Administration and Configuration – ABP

Visit www.ids-scheer.com/academy for local course availbility.

IntermediateBasic Expert

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IDS Scheer Academy offers extensive services for developing and expanding process management in your company, as set out below.

Questions? Need a personalized training? Contact your local ARIS Academy. Visit www.ids-scheer.com/academy.

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About IDS Scheer Academy– Your Points of Contact

In-House Training Courses, Work-shops and Coaching

For your individual qualificationrequirements, we offer completesolutions and tailored services. Ourcustomer services include individuallyadapted in-house seminars, customworkshops, and on-site coaching.

Public Training Courses

Our public training courses cover thefollowing areas:

� Business Process Strategy

� Business Process Design

� Business Process Implementation

� Business Process Controlling

Our competent and experiencedtrainers deliver a broad range oftraining programs based on thesetopics.

Customized ARIS Solutions

We offer a partnership to you for con-ception and implementation ofindividual solutions in the ARISproduct en-vironment. Based on yourunique project requirements, weteam with you to devise possiblesolution scenarios so that you canchoose the solution that best suitsyour needs.

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Registration and confirmationRegistration must be made in writingby post, fax, e-mail, or online. Registra-tions received by IDS Scheer areprocessed in the order in which theyare received. Orders are confirmed inwriting soon after receipt, at whichpoint the order becomes binding.

Hotel and arrivalYou will receive our list ofrecommended hotels and a map givingdirections to the location of the eventalong with registration confirmation.You are res-ponsible for making yourreservations and for your travel costsand accommodation costs.

Cancellation of courseIDS Scheer reserves the right tochange or cancel course dates. IfIDS Scheer cancels a course,customers will be informed in writingat least 7 calendar days before thescheduled start of the course.

Training timesCourse days begin regularly at 9.00 a.m.and end at around 5.00 p.m. However,when events last more than one day,the first day begins at 10.00 a.m.

Training materialsAll attendees receive printeddocumentation for their course at thestart of our public training sessions.The prin-ted and digital coursedocumentation and software providedmust not be copied or otherwisereproduced.

PricesThe published course prices are net ofsales tax. The listed prices are per par-ticipant and include training materials,lunch, and refreshments.

Certificates of attendanceWe issue certificates to confirmparticipation in our events.

InvoicingUnless otherwise agreed, invoices areissued after the course. Invoices arepayable within 14 days of the invoicedate, net terms.

Place of jurisdiction and applicablelawIf the IDS Scheer customer is abusiness person, legal entity underpublic law, or public legal body, thefollowing stipulation applies withregard to all disputes arising from thetraining cour-se contract: The place ofjurisdiction is the office of the IDSScheer subsidiary with whom thecontract was concluded.

SeverabilityIf any provisions of this contract areheld to be void or invalid in whole orpart, or should the contract contain anygaps, the remaining provisions shall beunimpaired. The invalid provision shallbe replaced by such provision as comesclosest to the meaning and intention ofthe invalid provision. In the event of anygaps, a provision is considered to applythat corresponds to what wouldprobably have been agreed inaccordance with the meaning andintention of this contract, had thepartners contemplated the eventualityprior to concluding the contract.

Cancellation or change of regis-trationCustomers can cancel or rescheduletheir participation in a training coursewithout penalty no later than 14calendar days before thecontractually ag-reed course date. Ifcustomers cancel within 14 calendardays before the start of the course,they must pay the course fee in full.However, customers may thenparticipate in the course within aperiod specified by IDS Scheer with-out further payment.

Cancellation of courseIf the training course is canceled dueto trainer illness, force majeure, orother circumstances or events beyondthe control of the organizer, customerscannot assert any claim regarding theperformance of the event. In suchcases, the organizer shall not be res-ponsible for the reimbursement oftravel or accommodation costs, orother consequent losses. Theorganizer is only liable for thecancellation of a course if this iscaused intentionally or through grossnegligence.

Course content and preconditionsTrainers will deliver the course contentdescribed in the catalog, provided thisis possible given the participants’ levelof knowledge. To meet our high qualitycourse standards and ensure thatknowledge is acquired by participantsin the best possible way, our trainerscan adapt course content to suit theneeds of the group where required.Participants are requested tofamiliarize themselves with thetraining course requirements beforeregistration.

General Information andBusiness Conditions

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© Copyright IDS Scheer AG, Saarbruecken, 2007. All rights reserved. The contents of this document are subject to copyright. Anychanges, modifications, additions or amendments require prior written consent from IDS Scheer AG, Saarbrücken. Reproduction in anyform is only permitted on the condition that the copyright notice remains on the actual document. Publication or translation in any formrequires prior written consent from IDS Scheer AG, Saarbruecken. “ARIS”, “IDS”, “ProcessWorld”, “PPM”, ARIS with Platform symboland Y symbol are trademarks or registered trademarks of IDS Scheer AG in Germany and in many other countries worldwide. “SAPNetWeaver” is a trademark of SAP AG, Walldorf. All other trademarks are the property of their respective owners.

ID-Number: BR-Academy-0607-E www.ids-scheer.com

IDS Scheer AG

HeadquartersAltenkesseler Str. 1766115 SaarbrueckenPhone: 49 681 210-0Fax: 49 681 210-1000E-mail: [email protected]

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