Human Resources Technician

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  • 7/31/2019 Human Resources Technician

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    JOB DESCRIPTION

    HUMAN RESOURCES TECHNICIAN

    DEFINITION

    Under general supervision, provides technical and administrative support related to a variety of

    Human Resources services including recruitment and selection, benefits administration, payrollinterface, employee training and development, occupational health and safety and labor relations

    and performs other related work as required.

    DISTINGUISHING CHARACTERISTICS

    This class is distinguished by its responsibility for providing confidential technical andadministrative support to the Human Resources function and by its requirement for significant

    knowledge of District-wide and Human Resources related policies, procedures and practices in

    addition to well-developed clerical skills. Assignments may include compiling and analyzing

    data, coordinating multiple and concurrent activities, and interacting with individuals and groupsat most levels in the organization.

    This class reports to the Sr. Human Resources Analyst.

    TYPICAL TASKS - Positions in this class may perform any or all of the below listed duties.These should be interpreted as examples of the work, and are not necessarily all-inclusive .

    1. Provides technical assistance to employees on a variety of benefit matters; researchesAnd interprets contracts and policy documents; reviews and completes all benefit

    enrollment transactions; consults with plan administrators as required; conducts initial

    orientation of new employees, including explanation of benefits and employment policiesand practices; respond to and resolve questions.

    2. Assists in conducting surveys of compensation, benefits, personnel policies and practices;

    responds to requests for such information from other agencies.

    3. Assists in recruitment activities by preparing all written correspondence required during

    recruitment procedure; assembling and distributing application packets; reviewing,

    screening and tracking employment applications and related documents; inputting andmaintaining applicant data base; scheduling interviews and testing; proctoring written

    examinations and other selection activities.

    4. Enters new employee data into the payroll system; processes Personnel Action Records tochange employee status or salary and coordinates personnel record changes with payroll.

    5. Organizes and maintains the Human Resources filing system; ensures accuracy andcompleteness of confidential personnel files and employee records; and files and retrieves

    documents.

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    JOB DESCRIPTION

    6. Provides assistance in the coordination and implementation of a variety of employee

    training programs including registration of class participants; coordinating the use of

    various facilities and maintaining training database.

    7. Receives and screens visitors and phone calls; provides factual information to employees

    and the public on matters related to District and Human Resources programs and services

    which may require interpretation of policies and procedures and the use of tact andjudgment.

    8. Composes correspondence from brief instructions; designs new formats and forms asneeded for various programs; initiates internal notifications and announcements to

    employees regarding District activities, benefit plans and other related matters; types a

    variety of correspondence, memos, staff reports, documents and other materials usingword processing or spreadsheet software.

    9. Reviews, edits and formats draft materials and finalizes ensuring completeness, accuracy,

    compliance with policies and procedures and appropriate English usage includinggrammar, punctuation and spelling.

    10. Compiles statistics and maintains records to meet legal and safety requirements;researches information from various sources, assembles for inclusion in periodic or

    special reports; interprets the data, states conclusions and offers recommendations and

    uses various software programs to display in table or graphic format

    11. May direct the work of clerical or office support or student interns.

    12. Performs other related work as required.

    DESIRABLE QUALIFICATIONS -Any combination of education and experience that would

    likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain

    the knowledge, skills, and abilities would be the equivalent of:

    Education and Experience: Possession of a high school diploma, or its equivalent and fouryears of responsible administrative, secretarial or clerical experience in a Human Resources

    activity. Up to two years of the required experience may be substituted for related college-level

    course work on a year-for-year basis.

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    JOB DESCRIPTION

    Knowledge, Skills, and AbilitiesKnowledge of: basic personnel practices, procedures and regulations; standard office and

    administrative practices and procedures including business letter writing, records management,report preparation, and filing methods, correct English usage, including spelling, grammar,

    punctuation and vocabulary; modern office methods, equipment and procedures. Skill in

    operating a personal computer and standard office equipment. Ability to: provide variedtechnical and administrative assistance; analyze, interpret and effectively apply pertinent

    policies, procedures, regulations and contract provisions; use initiative and sound judgment

    within established guidelines; organize, coordinate, and prioritize a variety of assignments withvarying deadlines; work effectively under pressure with frequent interruptions; handle difficult,

    confidential and sensitive assignments; organize and maintain a variety of confidential and

    statistical records; reports and files; research, compile and summarize informational materials,and prepare periodic and special reports; interpret data, state conclusions and offer

    recommendations; utilize computer software including word processing and spreadsheet

    applications; make accurate arithmetic calculations; use tact and discretion in dealing with

    employees and the public; maintain strict confidentiality; compose correspondence and completeprojects from brief oral or written instructions; type at a rate of 60 net words per minute from

    printed copy; communicate effectively, both orally and in writing; establish and maintain good

    working relationships with those contacted in the course of the work.

    Working Conditions/Physical Requirements: On a continuous basis, sit at a desk for long

    periods of time in front of a computer screen; intermittently twist to reach equipment or suppliessurrounding desk; perform simple grasping and fine manipulation; use telephone and computer

    keyboard on a daily basis; walking, bending, stooping and reaching to access files, materials and

    transport test material; and intermittently lift or carry boxes of files and records weighing up to

    20 pounds; may be required to work outside of normal business hours to proctor recruitment

    examinations.

    Other Requirements: - Possession of a valid Class C California driver =s license and a satisfactory

    driving record.

    Adopted: 2/92Revised: 4/01; 2/04

    Approved: ______ Human Resources Manager

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