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Human Resources
Iroquois Ridge High School
DAY 1
THE FUNCTIONS OF HUMAN RESOURCES MANAGEMENT
• Have you ever applied for a job?– Someone in the HR department read your application.
• If you got interviewed, someone from HR interviewed you.
• If you got hired, the HR person informed you, set up your training program, and arranged for you to get paid!!!
• The human resources department is responsible for coordinating all activities involving the company’s employees.
THE FUNCTIONS OF HUMAN RESOURCES MANAGEMENT
• The HR department:– Studies the local market to determine where employees will
come from– Decides when a new employee is required– Determines what skills they should have– Interviews– Hires– Sets up training– Administers payroll– Handles worker transitions
© 2002 McGraw-Hill Ryerson Ltd. 5
HUMAN RESOURCE MANAGEMENT
Human Resource Management aims to
improve the productive contribution of
individuals while simultaneously attempting
to attain other societal and individual
employee objectives.
© 2002 McGraw-Hill Ryerson Ltd. 6
• Assist the organization to attract the right quality and number of employees
• Orient new employees to the organization and place them in their job positions
• Develop, disseminate and use job descriptions, performance standards and evaluation criteria
OBJECTIVES OF HUMAN RESOURCE MANAGEMENT
© 2002 McGraw-Hill Ryerson Ltd. 7
• Help establish adequate compensation systems and administer them in an efficient and timely manner
• Foster a safe, healthy and productive work environment
• Ensure compliance with all legal requirements in so far as they relate to management of workforce
OBJECTIVES OF HUMAN RESOURCE MANAGEMENT
© 2002 McGraw-Hill Ryerson Ltd. 8
• Help maintain a harmonious working relationship with employees and unions where present
• Foster a work environment which facilitates high employee performance, and
• Establish disciplinary and counseling procedures
OBJECTIVES OF HUMAN RESOURCES MANAGEMENT
THE LABOUR MARKET
• The labour market is where employers meet employees. • Predictions about jobs are called occupational forecasts.
• Supply and demand in the labour market refer to the number of available workers and the number of current or predicted job openings.
• Job openings occur where there is an increase in market activity.
THE LABOUR MARKET
There are 4 categories of labour in the labour market:1) UNSKILLED LABOUR: Little training
required• Example: dishwasher
2) SEMISKILLED LABOUR: Requires some instruction
• Example: Cashier
THE LABOUR MARKET CONTINUES….
3) SKILLED LABOUR: Requires training from an educational institution
• Example: Cake decorating.
4) PROFESSIONAL LABOUR: Highly trained• Examples: teachers, accountants, and
engineers.
HIRING PEOPLE
• The importance of skilled labour:
– It is important for businesses to hire people who
can do the job or be trained to do the job.
– The more skill an employee already has, the less a
business has to invest in training.
• Creating a positive attitude in the workplace:
– Employees who have positive attitude often
achieve job satisfaction.
– Businesses can help employees achieve this
satisfaction by providing a conducive atmosphere
for work.
ACTIVITY
• Using the newspapers provided to you, find listings for jobs that fit into each of the categories of labour.
• Fill in the chart provided with the job title, a description and the educational background required.
• Each group will share their findings.
DAY 2
COMPENSATION:
• This has to do with how much money the employee is paid. This can take the following forms
• hourly wages • salary • salary plus commission• straight commission• incentive bonus
• performance – based pay• fee for service• royalty or licensing fee• stock options
HOURLY WAGES
• The most common payment
methods, especially for part time
employees.
• Minimum wage is the lowest hourly
wage an employer can pay an
employee.
• Overtime pay is received when
employees work more than the
regular work-hours.
• Usually, overtime pay is one and a
half or twice the regular hourly pay.
SALARY
• A salary is a fixed amount of money that employees receive on a regular schedule, such as weekly or monthly.
• It is expressed as a yearly amount.
SALARY PLUS COMMISSSION
• This is when employee gets a percentage of their sales in addition to their salary. Mostly found in retail.
Straight commission: • This is a form of compensation solely based
on the employee’s sales.• Mostly found in wholesale businesses, as well
as people who sell high priced items such as cars and houses
BONUS
• Incentive bonus: also called
“variable pay”
• is a reward for good performance.
– employees are given sales targets, if
they meet the said targets then they
will receive a bonus.
• Performance based pay is
compensation based on the amount
of a particular product that an
employee can make.
– Also called piecework, it is mostly used
in clothing industry.
COMPENSATION - CONTINUED
• Fee for service: this has to do with an estimate of how much a job will cost in terms of time and material. – A written contract is essential.– Both the employer and employee sign the contract.
• Royalty or licensing fee: this refers to a payment for the use of ideas and creativity.
• Stock options: when employees are offered company shares at a price lower than the market price.– This makes employees part owners of the company.
DAY 3• Health and Safety• Wellness Programs
22
HEALTH AND SAFETY
Health and Safety
Federal and provincial laws require businesses to provide and maintain a safe and healthy work environment. A sick or injured employee has to take time off work and is unproductive during that time.
Businesses that focus on health and safety also create positive work environments.
HEALTH AND SAFETY
Health
• Sick pay are wages paid to any employee who is absent from work due to illness.
• Employers benefit from healthy employees.
• To encourage this, many businesses have established wellness programs that promote the physical and emotional well-being of their employees.
HEALTH AND SAFETY
SafetyEmployers in Canada are legally required to maintain a safe workplace
There is legislation that is intended to prevent accidents and injury
If an employee is injured on the job, a workers compensation board pays the employee while he or she is recovering.
25
HEALTH AND SAFETY
Safety
According to Part Two of the Canada Labour Code, employees have the right to
• be informed about known and foreseeable hazards in the workplace
• identify and resolve job-related problems in safety and health
• refuse dangerous work if they have reasonable cause to believe that a situation constitutes a dangerHealth and safety
HEALTH AND WELLNESS PROGRAMS
• Programs that promote the physical and emotional well-being of employees.
• Designed to ensure workers stay healthy and productive.
WELLNESS PROGRAMS
Google Offices
• Fitness programs – exercise programs, fitness club memberships
• Antismoking programs – awareness programs, support for quitting
• Addiction treatment – time off for treatment, counselling, emotional support
• Job stress – social activities and events, flexible hours, job sharing, etc.
• Counselling – financial, relationship, bereavement counselling; • Other benefits – paid vacations, sick leave, employee
discounts, company car, health, dental, daycare, profit sharing
VIDEO: INSIDE LOOK AT GOOGLE’S NEW YORK OFFICES
RIGHTS IN THE WORKPLACE
• All employees and employers in Canada have certain rights.
• The Employment Standards Act is an Ontario law that outlines an employee’s minimum rights in the workplace.
• The rights include wages, overtime, notice or termination, severance pay, pregnancy and parental leave, vacation time, public holidays, and hours of work.
TASK –SIGNS & SYMBOLS
Complete the Signs and Symbols handout.
We will discuss when everyone is done.
DAY 4
• Computer Lab – Employment Standards Act
EMPLOYEE RIGHTS
The legislation sets out provisions for the following:• the minimum age for employment• hours of work• minimum wages• overtime, holiday, and vacation pay• paid public holidays• parental leave• individual and group terminations of employment• the recovery of unpaid wages
EMPLOYER RIGHTS
• Employers have the right to hire, dismiss, and promote employees, and to establish conditions of employment that best serve their business goals.
• In doing so, they must not discriminate on the grounds protected by human rights legislation
EMPLOYER RIGHTS
Employers have the right to:• require that employees have job-related qualifications• hire, promote, and assign the most qualified person • establish standards for evaluating job performance• require that employees adhere to clearly defined job
descriptions and performance criteria• discipline, demote, or dismiss as required• set employment terms and conditions• establish salary and wage scales either independently or
through negotiations
DAY 5• Key Employability Skills• Business Careers• Challenges Facing Canadian Organizations
ARE YOU EMPLOYABLE?
• Would you hire you?
• What skills do you possess that an employer would pay for?
• Individually, write down some of the skills that you believe are essential for employer today.
KEY EMPLOYABILITY SKILLS
• The Conference Board of Canada has developed an employability skills checklist.
• It outlines fundamental (academic) skills, personal management skills, and teamwork skills that are the most important for new employees to possess.
• With these skills, you are much more employable
• Without these skills, you are much less employable
• How many of these skills do you have right now?
38
KEY EMPLOYABILITY SKILLS
Fundamental (Academic) Skills
•These skills provide the basic foundation to get, keep, and progress on a job and to achieve your best results.•These skills include the ability to:
–Communicate–Manage information–Use numbers–Think & Solve problems
39
KEY EMPLOYABILITY SKILLS
Personal Management Skills
•These are the skills, attitudes, and behaviours that will provide you with greater possibilities for achievement.•Employers need people who can demonstrate the following:
–Positive attitudes & behaviours–Responsibility–Adaptability–Continuous learning–Ability to work safely
KEY EMPLOYABILITY SKILLS
Teamwork Skills
•These are the skills that you need to work with others and to contribute productively•These skills will help you be better prepared to add value to the outcomes of a task, project or team.•They include:
–Working with others–Participating in projects & tasks
• BUSINESS CAREERS
BUSINESS CAREERS
• What do you want to be when you grow up?
• Some of you may want to have a career in medicine, law, education, construction, electrical, or BUSINESS!!!!
• There are lots jobs in different areas of business that you can select as a career:– General Business– Accounting careers– Consulting careers– Entrepreneurship
⁻ Financials careers⁻ Human resources careers⁻ Marketing careers⁻ Personal selling careers
43
BUSINESS CAREERS
General Business A high-school education is usually the minimum requirement for entry-level jobs in business.
Examples: secretaries, office clerks, warehouse workers, etc.
Accounting Careers Professional accountants must be certified and obtain one of the following designations:
Certified Accountants (CA) Certified General Accountants (CGA) Certified Management Accountants (CMA)
44
BUSINESS CAREERS
Consulting CareersConsultants are individuals who are paid by businesses for their expertise and advice on specific topics.
Financial CareersA financial career involves looking after and giving advice about other people’s investmentsor assets. Requires a business degree or MBA.
45
BUSINESS CAREERS
Marketing CareersThe range of careers within marketing differ with most requiring post-secondary education, strong communication skills, and a creative edge.
- Examples: advertising, promotions, publicity, event planning, retail marketing, product
development, etc.
Personal Selling CareersTask ranges, skill levels, and incomes vary to a great extent within the personal sales sector.
- Examples: retail clerk, salesperson, sales representative, agent, broker, auctioneer, etc.
BUSINESS CAREERS
EntrepreneurshipMany successful individuals start their own businesses. They apply their skills and invest capital to create unique businesses that meet the needs and wants of consumers.
Human Resources CareersLarge corporations seek individuals who have taken human resources management courses at college or at university.
• Challenges Facing Canadian Organizations
© 2002 McGraw-Hill Ryerson Ltd. 48
CHALLENGES FACING CANADIAN ORGANIZATIONS
• Economic challenges
• Global trade challenges
• Productivity improvement challenges
• Technological challenges:– Computerization– Automation
© 2002 McGraw-Hill Ryerson Ltd. 49
CHALLENGES FACING CANADIAN ORGANIZATIONS
• Demographic Challenges:– The increasing number of women in the work force– Shift towards knowledge workers– Educational attainment of workers– Employment of older workers– More part-time and contract workers
• Cultural Challenges:– Attitudes towards work– Ethnic diversity
ARTICLE
• Disney (pg 206-207)
VIDEO
• Medianet - 9 to 5 no longer (723429) • http://medianet.hdsb.ca/htbin/wwform/227?T=723429&ALIA
S=723429.mpg&M=http://199.235.125.1/INTERMEDIATE/P_723429.mpg#multimedia_resources_723429
• Reflection Questions:• 1. Write about your family's lifestyle with regards to 'work‘
and the message of the movie.• 2. What things will be important to you when you enter the
workforce?• 3. Discuss: "Bring work to people.", the importance of ''work
ethic''.