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Human Resource
Management
Chapter Ten
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.
Learning Objectives
LO 1 Discuss how companies use human resources management to gain competitive advantage.
LO 2 Give reasons companies recruit both internally and externally for new hires.
LO 3 Identify various methods for selecting new employees.
LO 4 Evaluate the importance of spending on training and development.
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Learning Objectives (cont.)
LO 5 Explain alternatives for who appraises an employee’s performance.
LO 6 Describe the fundamental aspects of a reward system.
LO 7 Summarize how unions and labor laws influence human resources management.
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Human Resource Management
Human resources management (HRM) Formal systems for
the management of people within an organization.
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Strategic Human Resources Management
Human capital The knowledge,
skills, and abilities of employees that have economic value.
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An Overview of the HRPlanning Process
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Figure 10.1
The HR Planning Process
Job analysis A tool for
determining what is done on a given job and what should be done on that job.
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Advice on Termination
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Table 10.1
Training and Development
Training Teaching lower-level
employees how to perform their present jobs.
Development Helping managers
and professional employees learn the broad skills needed for their present and future jobs.
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Training and Development
Needs assessment An analysis
identifying the jobs, people, and departments for which training is necessary.
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Types of Training
Orientation training Training designed to introduce new employees to
the company and familiarize them with policies, procedures, culture, and the like
Team training Training that provides employees with the skills
and perspectives they need to collaborate with others.
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Performance Appraisal
Management by objectives (MBO) A process in which objectives set by a
subordinate and a supervisor must be reached within a given time period.
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Performance Appraisal
360-degree appraisal Process of using multiple sources of appraisal to
gain a comprehensive perspective on one’s performance
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Factors Affecting the Wage Mix
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Figure 10.6
Determinants of UnionVoting Behavior
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Figure 10.8
