HSE TRAINING SUPERVISOR SAFETY RESPONSIBILITYNovember 2008

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PURPOSE OF SAFETY PROGRAM

Protect our employees, our customers and our assets

Create a safer work environment for everyone

Reduce the amount of loss to the company

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OUR VALUES

We lead the Way We look for new and better ways of doing things and seek to excel in

everything we do We take on big challenges and deliver great results every time Our passion drives us and we enjoy the journey

We do what’s right We do what we say we will do We are open and honest and fair Doing what’s right is always more important than doing what’s expedient

We care for each other We watch out for each other’s safety and well-being We respect and support each other and listen to different points of view We recognise and reward our successes

We take responsibility We take personal responsibility for a safe workplace We challenge the status quo and develop innovative solutions We always aim to get it right the first time

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USM BELIEFS.…

No Injuries to Anyone, Anytime We believe that all injuries are preventable We commit to identify risks, eliminate all hazards and

prevent accidents with the objective of no injuries to anyone anytime

Continual development of safety culture is the key When a plan is agreed to, we do what we say We get it right the first time

““There is no job so urgent that we don’tThere is no job so urgent that we don’t have time to do it safely”have time to do it safely”

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WHY HSE?

WIIFM? (what's in it for me) It’s the right thing to do – morally & ethically Corporate requirement Allows you to sleep at night Keeps you out of jail & “fine-free”

WIIFE? (employee) Employees don’t get hurt Knows employer cares for them

WIIFC? (corporation) All of the above, plus better performance Lower costs (direct & indirect WC, etc) Higher employee morale and productivity Selling point to potential customers Avoid negative publicity A part of a total management system Compliance with regulatory requirements

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OCCUPATIONAL SAFETY & HEALTH ADMINISTRATION

OSHA - General Duty Clause – 5AEach employer --(1) shall furnish to each of his employees employment and a place of employment which are free from recognized hazards that are causing or are likely to cause death or serious physical harm to his employees;(2) shall comply with occupational safety and health standards promulgated under this Act.

Many OSHA Standards are performance-based standards. It may not tell you exactly how to do something, only that you must comply… If you can’t prove that you did it…you didn’t do it If you didn’t do it…you are negligent If your negligent you may be fined/jailed, etc.

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EMPLOYEE RIGHTS

To work in an environment free of recognized safety and health hazards

To receive training to perform work safely

To be provided with appropriate information, tools and personal protective equipment needed to perform the job safely

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SUPERVISOR’S SAFETY RESPONSIBILITIES

The Supervisor is responsible for the safety of their people:

Ensure all employees understand all potential hazards and have adequate safety training before they perform work Provide employees with the tools and equipment necessary for performing their work safely Respond timely to safety issues brought forth by employees Demonstrate the same safe behaviors that are expected of employees Consistently reinforce safe behaviors and conditions Integrate safety efforts as a part of daily business operations Manage compliance with Company policy and procedures and all applicable laws and regulations Report any contact with any regulatory agency to Safety Director and Legal Counsel Investigate all accidents/incidents (and near misses); determine all of the contributing causes & implement corrective actions for each one

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HSE Orientation Training – documented with safety training checklist signed-off

Set the safety performance expectations/requirements – if safety is important to you, it will be important to your people

Refresher Training – do your employees know how to do all aspects of their job safely?

Hazard recognition – job S.T.A.R.T Monthly/Quarterly Inspections Monthly/Quarterly safety behavior observations Supervisor Incident Investigations Reports - within 24 hours

• Investigate incident & complete report• Determine root causes & implement corrective actions

Coordinate Return-to-Work program Ensure safe work practices for all employees - feedback to

Management as necessary

SUPERVISOR’S SAFETY RESPONSIBILITIES

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SAFETY ORIENTATION

People can’t be expected to work safely if we haven’t trained them properly - stress importance/requirement of working safely at all times

Safety Orientation Program – ensuring that all new employees receive proper safety training (& documentation) before beginning their job Safety rules & responsibilities (safety training checklist) Accident reporting & investigation requirement Hazard Communication (MSDS, labeling, written program & PPE) Bloodborne Pathogens (if applicable) Equipment safety training Personal protective equipment - PPE Driver safety, back safety / ergonomics, & slip/trip/fall - housekeeping Job S.T.A.R.T – hazard recognition Emergency preparedness / fire safety Employee injury management – Return-to-Work program

All accidents (regardless of severity) must be reported to your supervisor immediately - report any safety issues or concerns to your supervisor

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EMPLOYEE’S SAFETY RESPONSIBILITIES

There is no job so important that we cannot take the time to do it safely… Always work safely – follow all safety rules/requirements When possible, attempt to resolve safety issues that are within your control and that can be resolved safely Safety concerns beyond your control should be brought to the attention of your supervisor immediately Every employee must notify their supervisor immediately if:

• Work-related injury/illness (or near miss)• Motor vehicle accident• Property/public damage• Fires or building evacuation events• Miscellaneous safety / environmental incidents

The supervisor will report these to the appropriate emergency agency and the safety department

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Comply with Company policy and procedures and perform work in a safe manner that does not endanger yourself, others, property or the environment

Complete required safety training and use necessary safety equipment while performing work

Report to your supervisor any unsafe act, unsafe condition, or suspected violation of the law

Adhere to manufacturer requirements and limitations for tools, vehicles, and other equipment

Properly dispose of hazardous waste in accordance with safety and health regulations

If injured on the job, participate in the company’s transitional return-to-work program

EMPLOYEE’S SAFETY RESPONSIBILITIES

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THE ICEBERG THEORY

DIRECT COSTSDIRECT COSTS• Medical Medical • CompensationCompensation• Physical DamagePhysical Damage

$1

$2 TO $10• Lost Productivity • Tool and Equipment Damage• Loss of Staff/Shortage of Staff• Administrative Costs such as Hiring and Training• Investigation Time, OSHA / EPA Fines/Penalties, etc.…• Customer Dissatisfaction/Loss of Business

INDIRECT

UNINSURED UNINSURED COSTSCOSTS

USS USM

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TOP HSE CONCERNS

Hazard Communication / Right-To-Know*• PPE (safety glasses, vest, hearing protection, gloves, etc)• Labeling• MSDS• Written program & documentation

Bloodborne Pathogens* (janitors) Equipment Safety / Powered Vehicles* Slip/Trip/Falls, Back Safety, Hand Safety Job S.T.A.R.T – hazard recognition Accident / Incident reporting & investigation Motor Vehicle - driving safety Fire Safety / Emergency Evacuation*

* required by OSHA

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HAZARD COMMUNICATION STANDARD

There are thousands of chemicals used in U.S. industry

This “Right to Know” law requires employers to train their employees how to handle these chemicals safely MSDSs Written Hazard Communication program Labeling requirements Personal protective Equipment (PPE)

Employees have a right and a responsibility to know this information

Employees must know the difference between chemical exposure & over-exposure (not harmed vs. harmed)

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BLOODBORNE PATHOGENS

Treat all blood and bodily fluids as if they are infected

Notify your Supervisor immediately if you are hurt/bleeding

Notify your Supervisor immediately if you have been exposed to someone else’s blood or bodily fluids at work

Always wear rubber gloves and safety glasses when doing a BBP clean-up

All BBP clean-up items must be disposed of properly

Don’t perform a BBP clean-up if you haven’t been trained

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EQUIPMENT SAFETY Only operate equipment that you are fully trained and authorized to operate.

All equipment operators must be properly trained regarding safe operating procedures, including: start up, shut down, safety inspection, and maintenance procedures.

Always use available safety devices or guards. Whenever a guard has been removed from equipment for any reason, do not operate the equipment until the guard has been replaced. Never put hands, etc., into moving equipment or machinery. Repairs or adjustments to equipment should only be made by authorized personnel.

If authorized to make repairs or adjustments, turn off the machine, and disconnect battery to make sure machines will not unintentionally re-activate. Never clean, repair, or adjust any machinery while in operation.

Scarves, rings, necklaces, or other jewelry should not be worn if your work requires handling materials, or involves work performed around moving machinery or electrical equipment – remove jewelry before working near battery. Long hair must be kept up, off shoulders, away from moving equipment.

Personal protective equipment (PPE), such as safety glasses, goggles, gloves, etc., must be worn when performing jobs where such equipment is essential for your safety. Make sure that your PPE is correct for the job, it fits and/or operates correctly, and you know how to use it. You must ensure that your PPE is maintained in good working condition; get new PPE from your Supervisor.

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PREVENTING SLIPS, TRIPS & FALLS

Choose the safest path of travel and watch where you are going – walk around hazard, not thru it

Always wear the appropriate footwear for the job Walking and working surfaces must be kept clean and dry

as possible - clean up spills immediately Hold handrails when using stairs Only properly trained and authorized

employees are allowed to use ladders; do not use a ladder without specific OK from your supervisor

Maintain three points of contact when working aloft (ladder, in attic, etc.)

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HOUSEKEEPING

Practice good housekeeping everywhere: All areas should be kept neat and orderly, with nothing

left lying around - keep everything in it’s assigned location

Hallways, aisles and walkways shall be kept unobstructed - remove unnecessary items

Access to fire extinguishers, eye wash stations, electrical cabinets, aisles, and exits must be kept clear at all times

Keep trash and debris off the floor Keep boxes/supplies stacked neatly – do not stack/store

items on top of cabinets Drawers, sliding shelves and cabinet doors should be

kept closed when not in use Storage units shall be secured and not overloaded

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BACK SAFETY / ERGONOMICS(preventing sprains/strains)

Stretch before, during and after activity - take micro-breaks to stretch your muscles

Only lift what you are comfortable lifting - bend your knees, not your back and if you need help, ask for it

Lower back muscles and discs must support 2/3 of your body weight, plus what you’re lifting Keep everything within easy reach and within your “comfort zone” Avoid twisting neck, back, etc. while lifting Avoid static or prolonged postures Adjust fixed objects and furniture to fit your body’s dimensions Sit up straight and don’t slouch Avoid bent wrist postures Work in “neutral” (natural) positions

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S.T.A.R.T. RIGHT

Always use these 5 key steps to identify risk exposures and to keep yourself safe:

Stop – step back & observe

Think through the task

Assess – hazards, pathway, impact

Review – and document findings

Talk – it through & complete the task

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ACCIDENT REPORTING & INVESTIGATION

All accidents/incidents must be reported immediately to the supervisor (regardless of severity)

Supervisor must begin accident investigation immediately using new accident investigation report form

Supervisors must notify their managers – voicemail or email – up the chain of command to at least the VP level

All accidents/incidents should be investigated and documented on a SIIR report form within 24 hours

Report forms should be emailed or faxed up the chain of command (supervisors to manager to director to VP) and copied to Monika Buchanan, and Bruce Thornton

Lost time injuries must be reported to the CEO within 1-hour The primary purpose of the investigation is to identify all

contributing causes, and to implement corrective actions for each one

A fatality or multiple hospitalization event requires immediate notification to Bruce Thornton VP-HSE (610-937-6996 cell)

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MOTOR VEHICLE USE

Assignment of a company vehicle is a privilege that can be modified or revoked by management at any time All operators of company vehicles, or who will drive a personal vehicle on company business, must complete an authorization to obtain their Motor Vehicle Record Operators are responsible for conducting a pre-trip “Circle of Safety” inspection, monthly documented inspections and to ensure routine preventative maintenance schedules are being met An unsafe vehicle (defects or repairs needed) must be tagged as inoperable and must not be used Company vehicles are to be used exclusively for company business only Do not use cell phone when driving – pull over to a safe place first

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MOTOR VEHICLE USE - CONTINUED

Company vehicle operators must have a valid driver’s license for the state in which they reside and the class of vehicle driven – must follow all federal & state laws

Company vehicle operators must maintain an acceptable driving record in accordance with Company policy – report any/all accidents or incidents (tickets/traffic violations) to your Supervisor immediately

Operators personal insurance will be primary if personal vehicle is used for company business

Only employees and approved individuals with a business need may be a passenger in a company vehicle

Seat and shoulder belts must be worn by driver and all passengers when company vehicle is in motion

Tools, equipment and loads should be properly stored and secured while the vehicle is in motion

“Backing” a company vehicle should only be done as a last resort

Follow all driver safety rules as outlined in the Fleet Safety Policy

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FIRE SAFETY GUIDELINES

Extension cords shall not be frayed, cracked or damaged; no multiple cords connected

Do not overload electrical outlets All equipment / appliances shall be properly

grounded or double insulated and UL approved Work areas, exit doors and evacuation routes shall

remain clear & unobstructed at all times Fire suppression systems should remain in proper

operating condition and inspected monthly/annually Employees should be trained and familiar with the

building Emergency Plan addressing all foreseeable exposures

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EMERGENCY PREPAREDNESS

Know how to report an emergency - how to activate your building alarm and/or the meanings of visual/audible alarms Know what procedures to follow in the event of any type of emergency Know how your group assists physically challenged persons & where to meet in the event of any type of emergency Know the procedure for accounting for your presence in an emergency Do not re-enter until the “all clear” has been given by emergency responders Annual training & drills, provide feedback on emergency drills

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SUPERVISOR INCIDENT INVESTIGATION REPORT

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RETURN-TO-WORK PROGRAM

All employees injured on the job are expected to return to work as soon as medically possible

Efforts will be made to provide temporary transitional (modified) duties within the medical

restrictions noted by the treating medical professional Injured employees must provide status updates

to the HSE/WC Manager after each doctor’s appointment

We must strive to follow what is written on doctor’s notes – full duty, restrictions, etc

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WHAT I NEED FROM YOU

Safety leadership & commitment• Establish your safety expectations• Talk about safety at each meeting• Ensure your work areas are clean & safe• Ensure your team takes safety ownership

Ensure that all of your people have received safety orientation before starting to work

Ensure your people have all necessary safety training, knowledge, tools, and equipment (PPE)

Ensure your people work safely at all times Require all accidents/incidents get reported to you

immediately – SIIR completed within 24 hours Assist with the coordination of the Return-to-Work program

for your employees Safety 101 – if safety is important to you, it will be important

to your people (and vice-versa)

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SUMMARY QUIZ

1. As a supervisor, I am responsible for the safety of my people.

2. By law, USM must provide a safe workplace for our employees to work.

3. We do not have to document safety training. T

FT

F

6. Employees are required to work safely at all times.

T F

4. All accidents (& near misses) must be reported to the supervisor immediately – investigated and document within 24 hours. FT

5. Employees must be trained how to work safely, before starting work (day 1). FT

T F

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QUESTIONS ??

Please feel free to ask any questions about the material we’ve covered…

APPENDIX

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Key Policies

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OSHA RECORDKEEPING

First Aid Injuries:Any one-time treatment and any follow-up visit for the purpose of observation of minor scratches, cuts, burns, splinters, or other minor industrial injuries, which do not ordinarily require medical care (even if care is provided by a doctor)• Using non-prescription medication (prescription meds would make it a recordable injury)• A tetanus shot (considered preventative)• Cleaning, flushing or soaking wounds on the surface of the skin• Using wound coverings such as bandages, Band-Aids™, gauze pads, or using butterfly bandages or Steri-Strips™ • Using hot or cold therapy• Using any non-rigid means of support, such as elastic bandages, wraps, non-rigid back belts, etc. (devices with rigid stays or other systems designed to immobilize parts of the body are considered medical treatment for recordkeeping purposes)• Using temporary immobilization devices while transporting an accident victim (e.g., splints, slings, neck collars, backboards, etc.)• Drilling of a fingernail or toenail to relieve pressure, or draining fluid from a blister• Using eye patches, or finger guards• Removing foreign bodies from the eye using only irrigation or a cotton swab• Removing splinters or foreign material from areas other than the eye by irrigation, tweezers, cotton swabs or other simple means• Using massages (physical therapy or chiropractic treatment are considered medical treatment for recordkeeping purposes)

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OSHA RECORDKEEPING

Recordable Injuries (Requires more than first aid care)

• The following are generally considered medical treatments. (Work-related injuries for which this type of treatment was provided or should have been provided are almost always “recordable.”)• Treatment for infection• Application of antiseptics during second or subsequent visits to medical personnel• Second or third degree burn(s)• Application of sutures (stitches)• Removal of foreign bodies embedded in eye• Removal of foreign bodies from wound, if procedure is complicated because of depth of embedment, size, or location• Use of prescription medication (except a single dose administered on the first visit for minor injury or discomfort• Application of hot or cold compress(es) during second or subsequent visits to medical personnel• Cutting away dead skin (surgical debridement)• Application of heat therapy during second or subsequent visits to medical personnel• Use of whirlpool bath therapy during second or subsequent visit to medical personnel• Positive x-ray diagnosis (fractures, broken bones, etc.)• Use of hot or cold soaking therapy during second or subsequent visit to medical personnel• Admission to a hospital or equivalent medical facility for treatment or prolonged observation• The management and care of a patient to combat disease or disorder• Loss of consciousness (work-related)• The fact that an “Employer's Report of Occupational Injury or Illness” has been submitted to your worker's compensation insurance carrier does not necessarily make the case “recordable” for OSHA

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OSHA RECORDKEEPING

Restricted Work Injury:A work related injury or illness that results in an employee being kept (by recommendation of a registered/licensed physician or health care professional) from performing one or more of their routine job functions or from working a full shift - does not including the day of injury/illness occurrence

Lost Time Injury:Any work-related injury or illness certified by a medical practitioner and compensable under Worker Compensation laws, resulting in absence from work for at least one scheduled day or shift, following the day or shift when the injury occurred – lost time does not count the day of the injury All lost time injuries are recordable injuries (all recordable injuries are not lost time)